#1JBR Investor Presentation 1st Section of Tokyo Stock Exchange 1st Section of Nagoya Stock Exchange Ticker: 2453 FY 2021/9 3Q Results Notice: This document is a translation of the original Japanese document and is only for reference purposes. In the event of any discrepancy between this translated document and the original Japanese document, the latter shall prevail. August 6, 2021 Japan Best Rescue System Co., Ltd.#2Index Summary on business results Segment information 3Q Business result Summary Waterfall analysis Consolidated balance sheets Business result by segment Membership data Insurance data P3 P4 P5 P7 P8 P9 3Q topics P11 Summary of M&A P12 News Detail on acquirees P13 Synergy of the transaction P14 Growth outlook P16 Growth strategy New projects under negotiation SDGs initiatives P17 P18 Supplementary material For the first time investors Corporate profile P20 Corporate history P21 Business structure Business model Membership service Insurance service Comparison with other companies Stock data (at the end of March) P22 P23 P24 P25 P26 P27 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. JBR JAPAN BEST RESCUE SYSTEM 1#3Summary on business results 2 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#4<Summary on business results> Summary ✓ Core businesses accelerated growth and posted a significant increase in 3Q profit One-off business by utilizing our existing platform has also contributed to 3Q result JAPAN BEST RESCUE SYSTEM JBR 3rd Quarter 2021/9 2020/9 YOY 2021/9 2020/9 Total(1Q + 2Q + 3Q) YOY (Unit: Million JPY) Result Result Change Net sales 3,584 3,027 +557 Change % +18.4% Result Result Change Change % 10,222 9,023 +1,198 +13.3% Cost of sales 2,044 1,585 +458 +28.9% 5,886 4,776 +1,110 +23.3% Gross profit 1,540 1,441 SG & A Operating profit 1,087 1,043 452 398 +54 +98 +6.8% +44 +4.2% +13.6% 4,335 4,247 3,210 3,198 +87 +2.1% +11 +0.4% 1,124 Ordinary profit 492 437 +54 +12.4% 1,307 1,048 1,103 +75 +7.2% +203 +18.5% Ordinary profiit ratio 13.7% 14.5% - 0.7% 12.8% 12.2% +0.6% Profit attributable to owners of the parent 335 249 +86 +34.4% 877 510 +366 +71.9% Detail Net Sales: Gross Profit: Operating Profit: Ordinary Profit: Net Profit: Resulting in strong growth with an increase rate approaching 20%, due to orders from COVID-19 related business Cost increased relatively due to balance of Policy reserve and decline of dispatching fee by "State of Emergency" in 2020 Recorded historical high in both 3Q and Total With the background of strong financial base secured by the stock & subscription type core business, the income from investment activities was recorded. Non-operating income from 3Q was mainly due to dividends received We posted JPY 54 million of extraordinary loss in 3Q of previous FY due to allowance for doubtful accounts for investee Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 3#5<Summary on business results> Waterfall analysis ✓ Profit margin continues to show double-digit growth JBR JAPAN BEST RESCUE SYSTEM Except the impact from soaring electricity procurement price in 2Q, the rest of the business progressed as forecasted (Unit:JPY million) 1,400 1,350 Variable Factors of Ordinary Profit Organic growth in core businesses will drive profitability improvement The growth of membership business, which has a stock and subscription type revenue structure, will advance building long-term and stable revenue base that could not affected by fluctuations of the external environment 1,307 1,300 1,250 1,200 + 127 1,150 1,103 1,100 1,050 + 46 -58 + 32 Profitability Improvement +159 1,000 2020/3Q Steady growth Other Ordinary Profit of core business +127 -70 We received order of COVID-19 prevention business with usage of "last one mile" platform COVID-19 Prevention Occurrence of difference caused by transferring or putting back insurance policy reserve Full-year results of Insurance segment is expected to be in line with our forecast Policy reserve Life-Tech (PPS) Non-operating profit & loss Ordinary profit 2021/3Q Increase by JPY 203 million Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 4#6<Summary on business results> Consolidated balance sheets ✓ The deferred income have exceeded JPY 8.6 billion for the steady increase of members Increased supported by our stock & subscription type core business Cash & deposits: Non-Current Assets: JBR JAPAN BEST RESCUE SYSTEM Fund management by investment securities has also contributed to the increase of ordinary profit Investing in ERP and other systems to improve operational efficiency and strengthen systems <Total> JPY 431 million (+143 during 3Q) <Assets <Liabilities . 2020/9 (Unit:Million JPY) 2021/9 2Q Current assets 10,897 11,332 2021/9 3Q 11,815 Net assets. 2021/9 2021/9 Change 2020/9 Change (Unit:Million JPY) 2Q 3Q +8.4% Current liabilities 5,083 5,639 5,847 +15.0% Cash & deposits 8,770 9,014 Non-current assets 9,987 10,570 9,530 10,726 + 8.7% Deferred income 1,982 2,034 2,173 + 9.6% + 7.4% Policy reserve 722 725 762 + 5.6% Tangible assets 157 143 130 - 16.9% Non-current liabilities 8,212 8,314 8,699 + 5.9% Intangible assets 478 670 803 +68.0% Bonds 975 870 870 - 10.8% Investment securities 7,560 7,887 7,794 + 3.1% Long-term debt 1,382 1,222 1,141 - 17.4% Allowance for Long-term -51 -63 -62 5,657 6,019 6,443 +13.9% doubtful accounts deferred income Deferred assets 319 347 361 13.2% Total net assets 7,907 8,295 8,357 + 5.7% Total liabilities Total assets 21,204 22,249 22,903 + 8.0% 21,204 22,249 22,903 + 8.0% and net assets Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 5#7Segment information 6 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#8<Segment information> Business result by segment JBR JAPAN BEST RESCUE SYSTEM ✓ Achieved profit increase in all segments for 3Q in a real term* excluding Insurance affected by accounting treatment Membership: Recorded historical high Sales & Profit. COVID-19 prevention contributed to Sales: JPY 223/Profit: 46 million Life-Tech: The board of directors made a resolution to withdraw from PPS business Shrank deficit of the segment by reducing the operation scale *The cost burden in each business segment has increased on YoY due to review of instrument standard 3rd Quarter Total (1Q + 2Q + 3Q) 2021/9 2020/9 YOY 2021/9 2020/9 YOY (Unit: Million JPY) Result Result Change Emergency Net Sales 318 330 - 12 Change % - 3.7% Result Result Change Change % 1,012 1,086 - 74 - 6.8% OP - 11 - 9 - 1 - 10 17 - 27 Membership Net Sales 1,930 1,524 +405 +26.6% 5,229 4,510 +718 +15.9% OP 474 409 +65 +15.9% 1,262 1,161 +101 +8.7% Insurance Net Sales 1,218 1,093 +124 +11.4% 3,618 3,195 +422 +13.2% OP 92 134 - 41 - 31.2% 295 303 - 7 - 2.6% Repair Net Sales 63 56 +7 +13.2% 197 206 - 8 - 4.1% OP - 15 - 20 +5 - 54 - 58 +3 Life & Technology Net Sales 56 27 +29 +109.1% 176 48 +127+262.2% OP - 26 - 39 +13 - 186 - 115 - 70 Adjustment Net Sales - 3 - 5 +2 - 12 - 24 +11 OP - 61 - 74 +13 - 182 - 259 +76 Total Net Sales OP 3,584 452 3,027 398 +557 +18.4% 10,222 9,023 +1,198 +13.3% +54 +13.6% 1,124 1,048 +75 +7.2% Breakdown of adjustment (compared with the previous year) +13 ...Emergency 2 + Membership 8 + Repair 2 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 7#9<Segment information> Membership data The number of members for QR service for New Tenant has exceeded 1 million At the end of current fiscal year, the number of members is expected to exceed our target level JBR JAPAN BEST RESCUE SYSTEM The seasonal decline in the number of members seen in the 3Q so far was avoided due to the shift to a subscription model Number of Members (thousand people) Membership fee & Dispatching fee(UPY million) * Excluding the business for COVID-19 prevention ■Others d-Living Dispatching fee* Others ■ QR service for Student Life 2,657 2,660 ■ Warranty extension for home appliances ■ QR service for New Tenant 2,071 2,338 277 QR service for Student Life Warranty extension for home appliances QR service for New Tenant OPM* 25.1% 26.8% 1,324 267 288 1,022 20.3% 1,169 102 289 100 562 315 1,082 883 265 235 325 91 147 839 (39%) 16/3Q 897 1,009 (64%) (Subscription); (57%) 21/3Q 17/3Q 18/3Q 19/3Q Finalized the liquidation of unprofittable business by 2019 May 20/3Q (d-Living and others) 558 - 418 21/4Q 828 727 - 376 - 536 489 <Long-term trend> ⚫ The profitability has been continuously improving, while disposing unprofitable business by FY 2019 ⚫ The dispatching fee tends to be under control, which is not proportionate to the number of members 17/3Q 18/3Q 19/3Q 20/3Q 21/3Q The number of dispatching service staff has decreased due to social distancing under the spread of COVID-19 & liquidation of d-living Sales of the Membership segment include membership fee (above) as well as the cost of parts and special work Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 8#10<Segment information> Insurance data ✓ Home contents insurance continues to grow steadily with increasing number of insured people JBR JAPAN BEST RESCUE SYSTEM Although the launch of new product has been postponed to October, operating profit expected to be in line with our forecast Income from Insurance premium (JPY million) Number of Insured (thousand people) 820 ■ Others ■Smartphone Ins. Commenced the sales of Sports club Accident Ins. ■ Sports club Accident Ins. 529 43 ■ Others ■ Smartphone Ins. Operating profit ■ Sports club Accident Ins. 530 ■ Home contents Ins. For Apartment 123 241 264 585 ■ Home contents Ins. For Apartment Impact of Policy reserves 47 52 241 95 146 244 221 701 597 84 20 81 19 12 504 577 406 134 92 80 +28 -17 16/3Q 17/3Q 18/3Q 19/3Q 20/3Q 21/3Q 21/4Q 17/3Q <Long-term trend> ⚫ Stable growth of home contents insurance is driving the overall business • The introduction of Group insurance has enabled us to acquire in the insured in a lump -39 20/3Q 18/3Q 19/3Q 21/3Q Profit and loss impact of Policy reserves YOY: JPY -68 million Sales of the Insurance segment include insurance premium (above) as well as reinsurance commissions, etc. 9 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#11News 10 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#12<News> 3Q topics JBR³ JAPAN BEST RESCUE SYSTEM ✓ We have accelerated the pace on expanding business through business alliances and launch of new services Focusing on information disclosure to be listed on "Prime Market", a global investment target in the new market segment <News (excerpt)> May June July Disclosure Business alliance with Fukuho bank Opened new contact center Business alliance with Karadanote (ticker:4014) Change in Corporate Name of Consolidated Subsidiary Withdrawal from PPS business Commenced monitoring service "Safety confirmation call" Conformed "Prime Market" listing standards "QR Service for New Tenant" achieved 1 million members Acquired 100% ownership of Actcall & TSUNAGU Concluded capital & business alliance with CHIC Detail Our first alliance with a regional bank Negotiations are in progress with multiple banks for the provision of loans Distributed to 5 locations in Japan to improve business sustainability Jointly develop insurance products for pregnant women JBR Anshin Warranty Co., Ltd. Japan Warranty Support Co., Ltd. Board of directors made a resolution to withdraw by the end of September One of the new services using the existing infrastructure Promoting rental occupancy by the elderly, a social issue in Japan Ranked 2nd among all listed companies in terms of timely disclosure in English Flagship service with the industry's top level of members Designed for real estate companies and launched in 2006 Please refer to next page for more detail Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 11#13<News> Summary of M&A JAPAN BEST RESCUE SYSTEM JBR ✓ We have acquired 100% ownership of Actcall Inc. and TSUNAGU Co., Ltd. through equity swap of all outstanding shares Simultaneously we entered into capital and business alliance contract with CHIC holdings (ticker: 7365), their parent company JBR Becoming CHIC: wholly-owned subsidiary ACT CALL TSUNAGU insite <Settlement solution business> Scheme Date of contract Effective date Reference stock price Base of value Number of shares to be exchanged The impact on full-term business result for FY 2021/9 Equity swap July 27, 2021 September 30, 2021(Scheduled) JPY 931 JPY 2,800 million 3,007,519 shares of our stock (from treasury stock) The impact on our consolidated business result is currently under scrutiny The specific amount of goodwill has not yet determined at this stage, as our stock price will fluctuate The amortization period and accounting effect of the disposal of treasury stock will be announced as soon as it is determined Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 12#14<News> Detail on acquirees JBRJ JAPAN BEST RESCUE SYSTEM ✓ By sharing the strengths and benefits of increased market share, we will promote the expansion of Membership business Acquisition of approximately 500k members of the acquirees, number of members of JBR shall surpass 3 million Head office Representative Business content Capital Establishment ACTCALL INC. Yotsuya 2-12-5, Shinjuku-ku, Tokyo Mr. Kazuya Haboshi TSUNAGU CO., LTD. Yotsuya 2-12-5, Shinjuku-ku, Tokyo Mr. Junji Tsuge Comprehensive outsourcing business Operation of Call Center relating to housing life JPY 101 million January 27, 2005 JPY 10 million October 1, 2020 Business results FY 2018/11 FY 2019/11 *FY 2020/9 (JPY million) Net sales 4,669 3,400 2,832 TSUNAGU was established on October 1, 2020 and thus has not yet completed the fiscal period Operating profit 291 430 297 Therefore no business results for the last 3 fiscal years Ordinary profit 224 577 436 Net profit -421 445 344 *As for the fiscal year ending September 2020, it was an irregular accounting period of 10 months due to change of accounting period Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 13#15<News> Synergy of the transaction JBR JAPAN BEST RESCUE SYSTEM ✓ We shall maximize synergies associated with grouping and capital alliance effects in the short to long term We aim at expanding the market share of our main service in the existing market as a move of growth strategy <Short term> We shall expand the membership business by sharing the mutual strengths and enjoying the benefits of increased market share <Long term> We shall discuss and verify the possibility and benefits of integration with acquires Short 1 Term 2 3 Medium Term 4 Initiatives Effects In the membership business, the number of members for real estate leasing exceeded 1.5 million, and the total number of members in the Expansion of business performance and market share Membership business exceeded 3 million Improve profit margins by In addition to sharing our strengths with the target company, we will increasing operational efficiency also share with them our experience of improving profitability Sales expansion strategy through increased market share Collaboration with our other business Collaboration 5 Mid-Long Term in the settlement business With the declining birthrate and aging population, the real estate market is expected to see an increase in outsourced call and after-sales services, and JBR will pursue its expansion strategy by gaining a leading share in this market In addition to the insurance business, which is mainly focused on the real estate rental market, the company will collaborate with the repair business and extended warranty service, which are focused on the owner-occupied home market We will strengthen cooperation in the settlement business, which we do not have, with CHIC HD and promote the creation of new value centered on the membership and insurance businesses Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 14#16Growth Strategy 15 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#17<Growth Strategy> Growth Outlook ✓ Promoting business growth to provide "peace of mind” to all customers in a potential market Seeking partnerships with a wide range of industries as a benefit to add value to partner services The market to prepare before the trouble occurs Potential Market Market from now on 58 million households Targeting all households in Japan Expanding sales channels to the homeownership and new construction industries JBR JAPAN BEST RESCUE SYSTEM Expanding continuously to multiple industries Number of contracts Market so far 22 million households Keeping top share in collective housings & renovation market Number of contracts 3.2million (Member + Insured) Organic growth of existing business Form a foundation for growth through horizontal expansion and M&A within the industry Deployment Order <Regional financial Institutions> <Credit Card> <Real estate brokers> QR service for New Tenant Home contents Insurance • <Electric appliance retailor ⚫ DIY> Warranty extension for home appliances Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. Actual Market 16#18<Growth Strategy> New projects under negotiation JBR JAPAN BEST RESCUE SYSTEM ✓ Negotiations are underway for partnerships with various industries, not limited to regional bank & credit card industry We are expanding new service utilizing "last one mile" platform such as backup for food delivery <Social issues related to the partners> <Negotiation partners(excerpts)> Regional banks Electronic consolidation settlement Digital transformation When to Market Industry start Upcoming Partners/Business 2 institutions (people) Regional National revitalization resilience Aging population Regional banks 2021 TBD 2021 3 institutions Over 20 institutions SDGs COVID-19 Medical support Credit card TBD Department store A Department store B Department store C 1.5 million 170 k 300 k Staying-at-home Traveling Other Upcoming Monitoring service 20 k Medical health care Supporting service for 2.5 million/year 2021 patient discharged from hospital <Service> Insurance with "Karadanote" We also create new services that utilize our existing infrastructure Real estate QR service (Solving daily life trouble) Upcoming 2021 Large real estate service Home contents ins(group type) 9k/year * 3k/month Insurance 2021 Travel industry 2022 Large traveler service Web travel reservation service ☑ 250k 2022 Warranty extension Repair service Daily life related service A 400k Daily life related service B 400k Other Service for seniors 300k Monitoring service TBD Mail order service 500k Others 3 LP and town gas companies * Due to the contract with business partner, we may not be able to make press release Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 17#19<Growth Strategy> SDGs Initiatives ✓ We involve our business partners to realize the society of "Left No One Behind" JBR believes that the growth of our business itself has been contributing the establishment of sustainable society 17 PARTNERSHIPS FOR THE GOALS 1) Expansion of Sales Channel Daily life trouble : Warranty extension : Repair JBR JAPAN BEST RESCUE SYSTEM Business alliance partnership is important for us to provide both sales and service, we regard SDGs goal "17 Partnerships for the goals" in particular as a dominant concept We promote regional revitalization through expansion of business alliance partnership and establish new industrial infrastructure Increase business alliance partners who sells our service 2,654 shop 2,100 shop : 2,030 shop Total 6,784shop 8 DECENT WORK AND ECONOMIC GROWTH 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE 11 SUSTAINABLE CITIES AND COMMUNITIES 2) Expansion of Service Area Our superior partner stores will come to you from your region Daily life trouble: Warranty extension : Repair 2,333 shop 564 shop A 226 shop Total 3,123 shop 3) Expansion of Service Content We support the development of services & technologies based on innovative ideas and foster them into new business Participated in "Aichi Open innovation Accelerator 2020", an accelerator program sponsored by Aichi Prefecture. Through this program, we have implemented demonstration experiment of new service "MEGLAS" together with Mirai Scien and invested JPY 10 million in Mirai Scien. MEGLAS めぐらす Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 18#20Supplementary material 19 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved.#21<Supplementary material> Corporate profile We would like to convey our emotion of "thank you" To more people through our corporate activity slogan "WE HELP PEOPLE IN NEED" JBR JAPAN BEST RESCUE SYSTEM Corporate Name Japan Best Rescue System Co., Ltd. Establishment Head Office February 1997 Urbannet Fushimi Bldg., Nishiki 1-10-20, Naka-ku, Nagoya City Tokyo HQ Otemachi Nomura Bldg., Otemachi 2-1-1, Chiyoda-ku, Tokyo <Group Structure> Japan Best Rescue System Seven Bank Nippon Life Insurance (100%) (85.7%) (14.2%) Japan Warranty Support Co., Ltd Rescue Insurance Co., Ltd. Board Members Number of employees Capital Listed Stock Exchanges Representative Director Director Director (Non-Executive) Director (Non-Executive) Director (Non-Executive) Full-time company auditor Auditor (outside) Auditor (outside) Consolidated: JPY 780 Million Mr. Nobuhiro Sakakibara Mr. Mitsuhiro Wakatsuki Mr. Norio Shiraishi Mr. Housei Iwamura Mr. Akio Hamaji Mr. Masakatsu Sawada Mr. Tetsuroh Yoshioka Mr. Hiroyuki Ooshida Strengthened governance system in which 60% of board member consist of non-executive directors 244 people, Non-consolidated: 195 people As at the end of September 2020, full-time staffs only 1st Section of Tokyo Stock Exchange (listed in September 2007) 1st Section of Nagoya Stock Exchange (listed in November 2007) (100%) Japan Small Amount Short term Insurance Co., Ltd. Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. Date of shooting; 2017 20 20#22<Supplementary material> Corporate history ✓ The business has grown to a large scale through expansion and restructuring of business over 20 years Net sales <Second Phase of starting business> JAPAN BEST RESCUE SYSTEM JBRJ (JPY million) 18,000 16,000 14,000 <Restructuring Phase> JBR has been reborn and moved into next phase 2019 Jun. Acquired the license of non-life insurance Oct. Commenced PPS business 2020 Jul. Acquired Japan PC Service Co., Ltd. as equity method affiliate 2021 Sep. Acquired 100% ownership of Actcall Inc. and TSUNAGU Co., Ltd. (Scheduled) Disposed unprofitable business under new management and integrated contracts & accounting standard 2015 Oct. Implemented group restructuring 2016 May Commenced warranty extension and repair business <Start of Business to Expansion Phase> Established core business through business alliance partnership and M&A 12,000 1997 1999 10,000 2005 2007 8,000 2008 Feb. Started Japan Bike Road service Co., Ltd. (herein after "JBR") Aug. Changed the corporate name to the current name Feb. Commenced membership business through collaboration with university co-op Aug. Listed on Mothers Sep. Changed to 1st Section of Tokyo Stock Exchange Oct. Commenced insurance business by acquiring Japan Small Amount Short-term Insurance Co., Ltd. 6,000 4,000 2,000 0 Net sales Operating profit 2000/9 2001/9 2002/9 2003/9 2004/9 2005/9 2006/9 2007/9 2008/9 2009/9 2010/9 2011/9 2012/9 2013/9 2014/9 2015/9 2016/9 2017/9 2018/9 2019/9 2020/9 2021/9 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. Operating profit (JPY million) 1 1,600 1,400 1,200 1,000 800 600 3Q 400 0 200 21#23<Supplementary material> Business structure ✓ JBR provides "peace of mind" to our customers through our more than 9,000 alliance partners nationwide JBR JAPAN BEST RESCUE SYSTEM 51.2% Membership 35.4% Insurance 9.9% Emergency (flow type) 86.6% of sales are from stock/subscription type revenue that are resilient to change *End of June 2021 <Customer> <Our company> JBR Segment Emergency Membership Insurance Repair Life-tech <Listen to customer in need> Contact Center Service QR service (General customer) QR service (Membership customer) Warranty extension for home appliances Development & sales of various insurance Repair of housing materials Development of new service We have accumulated more than 20 years of know-how and have 5 operation bases nationwide Sales channel Website, yellowpage etc. Alliance companies as an intermediary connecting customers and JBR for the first time Real estate companies, Electric appliance retailors, etc. More than 6,000 stores nationwide <Hasten to customer in need> Partner shop More than 3,000 stores nationwide that have passed a rigorous screening process Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 22 22#24<Supplementary material> Business model ✓ Our "B to B to C" model contribute to rationalizing operations of alliance partners JBR JAPAN BEST RESCUE SYSTEM <Our company> Customer will purchase “peace of mind” (Lump-sum or Monthly payment) Service fee or Insurance premium Introductory fee JBR <Alliance company> Alliance companies can differentiate themselves by adding our service from their competitors We provide "peace of mind” for customer in need (Membership>> Dispatching fee Service (Insurance>> <Partner shop> Insurance payment We also provide preferential services* such as housekeeping services for daily use Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. <Customer> *The content of service varies by plan 23#25<Supplementary material> Membership service ✓ Our broad base services enables us to make alliance partnership with various industries We are expanding sales channel to cover all households across Japan JBR Taking advantage of expertise we acquired over 20 years, we realize high profitability of more than 20% OPM by making precise product designing QR service for New tenant 61% <QR service> JAPAN BEST RESCUE SYSTEM Packaged service to solve problem such as door keys, plumbing, window glass & other various daily life problems Customers purchase this service through real estate agency when they move into a rental house or condominium Stock type: Lump-sum advance payment for the contract period Subscription type: Monthly payment together with the rent fee Customers purchase this service through University Co-op when entering into the university Covering more than 90% of the universities in Japan that have Co-ops QR service for Student life 8% Other Expanding sales channels to reach all households in Japan Strengthen appeals to owner-occupied households through benefit attached to credit cards, supplementary services for housing loans, etc. Warranty extension for home appliances 24% <Warranty extension for home appliances> Customers purchase this service when remodeling or building a new house Up to 10-year warranty available for any manufacturer or product *The proportion above is the percentage of membership fee as of June 30. 2021 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 24#26JAPAN IBR BEST RESCUE SYSTEM <Supplementary material> Insurance service We have been developing and selling many insurance products through the collaboration with alliance partner companies with the focus on home contents insurance utilizing relationships with real estate companies The streamlined organization with ca. 30 staffs of 2 Insurance companies enables us to lower the cost and provide competitive products in the market Home contents ins. for apartment 84% <Small amount short-term insurance> Able to offer products with lower cost Customers purchase this service through real estate agency when they move into a rental house or condominium This insurance is sold through the same sales channel of QR service for new tenant In addition to the existing type, casualty insurance type (group insurance) contracted with real estate companies will be launched soon Our product development capabilities are among the best in the industry Weather insurance, wedding cancellation insurance, and other unique product lines On the other hand, there are several concepts that cannot be developed in the "small amount short-term" due to restriction of laws and regulations Therefore, we have established casualty insurance company jointly with Nippon Life Insurance and Seven Bank Other 11% Sports club accident ins. Smartphone ins. <Casualty insurance> We have realized acquiring insurance contracts in an efficient manner through group insurance A portion of the sport club membership fee will be used as an insurance premium payment An insurance attached to paid Wi-Fi services sold at electric appliance retailors . *The proportion above is the percentage of insurance premium as of June 30.2021 Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 25#27<Supplementary material> Comparison with other companies ✓ We have achieve high productivity by promoting an alliance strategy for both sales and delivery of services JBRJ JAPAN BEST RESCUE SYSTEM As the only listed company in Japan that provides various services for housing life, we have been chosen as a business partner by many companies JBR Company A QR service (membership) Sales per Employee Company B Warranty extension for home appliances 21,255 Company C QR service (emergency type) 21,095 27,697 (Unit: JPY thousand/employee) 49,415 All above comparable companies are listed companies. Data is calculated based on the securities report of the latest fiscal year Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 26#28<Supplementary material> Stock data (at the end of March 2021) JAPAN BEST RESCUE SYSTEM JBR ✓ Summary ✓ Major shareholders (number and ratio of stocks held) Shares outstanding 34,688,000 shares 1 Nobuhiro Sakakibara 10,782,900 31.09% Shareholders 12,503 2 Japan Best Rescue System Co., Ltd. 3,768,341 10.86% Market value 29,588 JPY million (at the end of June) 3 HIKARI TSUSHIN, INC. 3,106,100 8.95% Equity ratio 35.0% (at the end of June) 4 Custody Bank of Japan (trust account) 1,558,400 4.49% Financial instrument business operator 0.5% LO 5 Custody Bank of Japan (trust account #9) 1,464,500 4.22% Foreign corporates 9.5% 6 The Master Trust Bank of Japan, Ltd. (trust account) 1,389,600 4.01% Other corporate 7 UH Partners 2, Co, Ltd. 1,213,300 3.50% client 19.9% Private and Shareholder composition Others 50.6% 8 Sumitomo Realty & Development Co., Ltd. 1,000,700 2.88% 9 Custody Bank of Japan Financial institutions (security investment trust account) 944,000 2.72% 19.5% 10 STATE STREET BANK AND TRUST COMPNAY 505012 474,800 1.37% Copyright (C) 2021 JAPAN BEST RESCUE SYSTEM All Rights Reserved. 27#29JBR We would like to convey our emotion of "thank you" To more people through our corporate activity slogan "WE HELP PEOPLE IN NEED" Disclaimer Forecasts and estimates described in this presentation material are based on JBR's judgement supported by the information currently available and contain risks and uncertain factors. Therefore, please bear in mind that actual results and business performance may differ from those forecasts and estimates. Inquiry on this presentation material and IR: Corporate Planning Office, Mr. Reo Shinya TEL : +81-52-212-9908 E-mail: [email protected] 28 28