#1Thomas Cook (India) Ltd. Thomas Cook Building, Dr. D. N. Road, Fort, Mumbai - 400001 Board: +91-22-6160 3333 CIN: L63040MH1978PLC020717 A FAIRFAX Company Thomas Travel Smooth Cook thomascook.in 7th November, 2019 The Manager, Listing Department BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai 400 001 Scrip Code: 500413 Fax No.: 2272 2037/39/41/61 Dear Sir/Madam, Sub: Investors Presentation The Manager, Listing Department National Stock Exchange of India Limited Exchange Plaza, 5th Floor, Plot No. C/1, G Block, Bandra-Kurla Complex, Bandra (E), Mumbai 400 051 - Scrip Code: THOMASCOOK Fax No.: 2659 8237/38 Pursuant to Regulations 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we herein enclose copy of Investor Presentation for quarter ended 30th September, 2019. This is for your information and records. Thank you, Yours faithfully, for Thomas Cook (India) Limited AMIT Digitally signed by JYOTINDRA PAREKH AMIT JYOTINDRA PAREKH Date: 2019.11.07 18:58:33 +05'30' Amit J. Parekh Company Secretary and Compliance Officer Encl: a/a Holidays Business Travel . Foreign Exchange Visas • Insurance Registered Office: Thomas Cook (India) Ltd. Thomas Cook Building, Dr. D N Road, Fort Mumbai - 400 001.#2W PASSPORT FL 03 R $1 > LID € € $ PASSPONIT B 88 &18 TICKET Q2 & H1 FY20 Earnings Presentation 07 November, 2019 Thomas Cook India Limited (TCIL) BSE: 500413 | NSE: THOMASCOOK Thomas Travel Smooth Cook thomascook.in#3Thomas Cook at a glance Thomas Cook is a leading integrated Travel and Financial services Company in India, part of the Fairfax group which owns 66.9% stake in Thomas Cook India Thomas Cook Group Forex Thomas Treel Smooth Cook thomascook.in SOTC TC FOREX Outbound Thomas Travel Smooth Cook thomascookin Integrated business model creates value through scale and flexibility Premier brand portfolio with multi- format strategy Our business is uniquely positioned to provide true value for our customers and shareholders MICE* Thomas Travel Smooth Cook thomascock.in Corporate Travel Thomas Trel Smooth Cook thomascookin Domestic Thomas Trennel Smooth Cook thomascook.in SOTC▾ SOTC▾ SOTC⭑ SOTC▾ Spread across 29 countries across continents India DMS-Inbound **tci KUONI KUONI TCTRAVEL sita distant frontiers GoVacation India International DMS asian trails desert adventures atp private safaris private safaris luxe asia South Africa East Africa DEI Sterling ITHAKA 0 QUESS BELVERS UR 3.1 Thomas Cook Retail Outlets 660+ Retail network • • • 313 owned branches 199 franchise/Gold Circle Partner outlets • 150+ Preferred Sales Agents Strategic Investments Portfolio Investments MICE*- Meetings, Incentives, Conferences, Events 2 Thomas Travel Smooch Cook thomascook In#4Q2 & H1 FY20 Financial Performance#5• Q2 FY20 Highlights Thomas Cook (India) Ltd. (TCIL), India's largest integrated travel services company, today announced its financial results for the quarter ended September 30, 2019 against the backdrop of a challenging operating environment with continuing weak consumer sentiment impacting the travel segment primarily in the outbound and domestic businesses Key Performance Highlights Consolidated Revenue from Operations grew 6% to Rs. 17 Bn.* from Rs. 16 Bn. for the period • . • Consolidated PBT of Core Businesses (Travel & Forex) also increased 20% to Rs. 163 Mn. as against Rs.136 Mn. on a comparable basis for Q2 FY20 Consolidated losses* reduced significantly to Rs. -34 Mn. from Rs. -119 Mn. Standalone Revenue from Operations decreased by 5% in Q2 FY20 to Rs. 5.3 Bn. from Rs. 5.6 Bn • • • * The E-business segment however, remained unaffected in the current quarter and posted revenue growth of 23% over Q2 FY19. The Standalone Financial Services vertical delivered a revenue growth of 9% and an EBIT of 16% led by concerted focus on the retail and prepaid card segment Digiphoto Entertainment Imaging (DEI), reported revenue of Rs. 1,384 Mn in Q2 FY20 and PBT of Rs. 38 Mn. Entered the lucrative high end Caribbean & Chinese markets signing agreements with three large Atlantis resorts in the Bahamas as well as Universal Studios Beijing DEI has been consolidated w.e.f. March 28, 2019 and hence the Consolidated Results are not comparable Robust Balance Sheet The Thomas Cook India Group continues to remain financially strong with cash and bank deposits balances of Rs. 10,883 Mn. as of September 30, 2019. On a standalone basis Thomas Cook India is debt free. This has been made possible using stable and strong cash flows that the Thomas Cook India Group is generating year over year. The Group generates an average annual free cash flow of around Rs. 2,000 Mn. • • Key Development: The Mumbai NCLT approved the proposed demerger of TCIL's Human Capital business including Quess Corp. shares to Thomas Cook India shareholders Process progressing as planned, to be completed later this year Thomas Travel Smooch Cook thomascook In 4#6Business Segments - Travel Outbound Outbound business comprises of Leisure Outbound, E- business of TCIL, SOTC, Kuoni Hong Kong and TC Travel B2C Domestic Domestic Travel comprises of domestic focussed activities of TCIL & SOTC Visa Caters to corporate clients, walk-ins & package tour clients, innovative technical and on-the-ground processes MICE Caters to the rising demand for new destinations and experiential offerings 27% Revenue Mix - FY19 1% .-5% 43% Comprises the Inbound Travel business conducted under TCI and SITA brands B2B Corporate Travel Focused on corporate customers utilizing the online Booking Tool-Click2Book India DMS (Inbound) International DMS 2% 3% 18% 10% Comprises of DMS Entities which are Asian Trails, Desert Adventures, Private Safari (SA), Private Safari (EA), Allied T Pro and Luxe Asia Outbound Domestic Others Inbound Corporate Travel Elimination MICE DMS In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7-8%) is reported on net basis Thomas Travel Smooch Cook thomascook In 5#7Business Segments - Travel Travel segment gross margins Gross Margins - Segment Q2FY20 Q2 FY20 0.5%-2% Outbound 12% Inbound 28% 30% MICE 8% Domestic 17% Corporate Travel 8% 2% 1% DMS 15% 21% 3% 27% 43% 3% 1% Revenue mix Q2 FY19* 0.4% -4% 23% 4% 46% Outbound Inbound MICE Domestic Corporate Travel DMS Others Elimination Travel Services • The revenue from operations from the Travel Businesses was impacted on account of: • • Political unrest and uncertainty in Hong Kong, haze and heat across Singapore and Malaysian peninsula, poor economic sentiment across Europe and UK due to Brexit as well as political disturbances in the Middle East Continued higher domestic & outbound airfares post Jet Airways closure • The continuing weak consumer sentiment as well as the negative news around Cox and Kings closure, impacted the travel segment primarily in the B2C outbound and domestic businesses where Standalone Revenue from Operations decreased by 5% in Q2 FY20 to Rs. 5.3 Bn. from Rs. 5.6 Bn. ⚫ E-Business revenue growth of 23% on a y-o-y basis The MICE segment reported 4% decrease in revenue • Destination Management Specialist (DMS): . India Inbound business was impacted due to reduced charter business volumes but generated income on account of Service Export from India Scheme (SEIS) of Rs. 291 Mn. for Q2 FY20 In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7-8%) is reported on net basis. Income from forex and insurance are on the basis of net margins earned. *Outbound revenue in Q2 FY19 is adjusted for a change in accounting for airline revenues Thomas Travel Smooch 6 Cook thomascook In#8Business Segments – Travel - Update on International Inbound (DMS) entities • Private Safaris: (South Africa & East Africa) --both entities reported an increase in topline and a corresponding reduction in losses - • ATP North America – Witnessed healthy growth in Q2 with demand expected to grow • Asian Trails: Muted demand in Thailand, unrest in Hong Kong, lower MICE movements in Vietnam-Cambodia and Australia impacted overall performance . Asian Trails Headquartered in Bangkok, it operates in Thailand, Vietnam, China, Malaysia, Myanmar, Indonesia, Cambodia and Laos & Australia • Desert Adventures Operated in Middle East Allied T Pro Private Safari South Africa along with partners in the UAE, Oman, Jordan and Qatar Allied T Pro has been a leader in the US inbound market • It is one of the top 5 DMS in the Southern Africa Private Safari Eastern Africa Focused on Eastern Africa offering a gamut of destination management services H1 FY20 Sales Rs 3,251 mn Rs 1,596 mn Gross Margins 17% 10% Rs 2,436 mn Rs 436 mn Rs 629 mn 8% 15% 14% Update on Traveljunkie Solutions Private Limited (“Ithaka") (Thomas Cook India's strategic investment in travel tech start-up Travel Junkie ) . For the quarter, over 300 trips booked; 5600 trips planned • 20 destinations now live on the Ithaka platform with UK, Croatia, Greece among the new destinations • Conversion from planning to booking has improved in Q2 FY20 to 16% from 12% in Q1 FY20 with the launch of an automated cart feature in the app where travellers can book all activities that they are planning for themselves * Ithaka's financial results have been included as an associate company with effect from March 2019 quarter. Thomas Travel Smooch Cook thomascook In 7#9Business Segments - Travel Related Financial Services Forex One of India's largest foreign exchange dealers with dominance in the wholesale segment and keen focus on the retail market as well . AD-II license holder • Only non bank in the country to issue Prepaid Travel cards • Member of SWIFT . One of the largest exporters of bank notes globally • The segment is a consolidation of Foreign Exchange business of TCIL, TC Lanka and TC Forex • The Reserve Bank of India had granted SOTC a Full Fledged Money Changer (FFMC) license in February, 2018. Insurance • . Focus on Travel Insurance with the strategy of being a complete travel solutions provider for domestic as well as overseas travel Foreign Exchange BUY FOREX SELL FOREX MONEY RELOAD TRANSFER FOREX CARD Forex segment revenues at consolidated level grew by 4% and EBIT increased by 7% with sustained retail focus The Thomas Cook Borderless Prepaid Card (BPC) sales increased by 61% in Q2 FY20 $ € Well positioned with requisite scale and expertise to leverage growth in the segment CURRENCY CONVERTER LIVE RATES Thomas Travel Smooch Cook thomascook In 8#10Business Segments - Digiphoto Imaging Services DEI Thomas Cook India Group, had announced its acquisition of a 51% stake in Digiphoto Entertainment Imaging (DEI), in March 2019. Business Operations Imaging Solution and Services . DEI has been successfully end to end solutions to its partners including equipment, software and the talent/ workforce • Poised for growth given the increasing trends in travel and tourism, technology and digitisation • Long standing and expanding partner relations to fortify growth plans School photography -KlassAkt Launched in 2017- an innovative service with the ability to capture and archive every photo captured during school years & allows access to them at any time • Enables DEI to expand its offering with its expertise to the education sector • • Solid foundation of knowledge and expertise presents opportunities to grow offerings Q2 FY20 performance Digiphoto Entertainment Imaging (DEI) has reported revenue of Rs. 1,384 Mn. in Q2 FY20 and EBIT of Rs.57 Mn. Entered the lucrative high end Caribbean & Chinese markets by signing agreements with three large Atlantis resorts in the Bahamas as well as Universal Studios Beijing • Potential to leverage current portfolio of products and services offered by existing technology, skills and infrastructure At present tied up with 90 schools across Mumbai, Dubai and Abu Dhabi Partners Sites operated Key Facts - Q2 FY20 120+ 250+ No of transactions 1.3 mn#11Management comments- Q2 FY20 Commenting on the results, Mr. Madhavan Menon, Group Chairman and Managing Director, said: "This has been a challenging quarter for the travel industry with the collapse of Jet Airways leading to a surge in airfares, as well as the negative impact on customers and to the entire Indian Travel industry caused by the closure of Cox & Kings. Globally, the geopolitical unrest in Hong Kong & the Middle East, haze and heat in parts of South East Asia etc. impacted parts of our Outbound and DMS businesses. Also, being a fairly recent event - we continue to monitor the impact at a retail level, of the closure of Thomas Cook UK. Against this backdrop, the Group managed a credible performance with consolidated revenue from operations growing 6% to Rs. 17 Bn. from Rs. 16 Bn. for the period, while the consolidated PBT of the Group's Core Travel & Forex businesses increased 20% to Rs. 163 Mn. as against Rs.136 Mn. Our Financial Services businesses remained resilient, growing revenue by 4% and EBIT by 7% with sustained retail focus. Our E-Business vertical also performed admirably to post a revenue growth of 23%; as did our African & North American DMS units who registered impressive recoveries during the period. Looking ahead, given the approval by the Mumbai NCLT on October 10, 2019, the proposed demerger of TCIL's Human Capital business including Quess Corp shares to TCIL shareholders is proceeding as planned and should be completed later this year. This will be welcomed by stakeholders as it simplifies the group structure and offers both organisations the opportunity to chart their individual future growth paths, in their respective business spaces." 10 10 Thomas Travel Smooch Cook thomascook In#12Results - Q2 FY20 Consolidated Comparable Reported Particulars (Rs. mn) Q2 FY20 Q2 FY19 Shift (%) Q2 FY20 Q2 FY19 Shift (%) Revenue from Operations Other Income 15,616.0 15,998.8 (2.4)% 17,000.0 15,998.8 6.3% 470.7 112.7 317.7% 475.9 112.7 322.3% Total Income from Operations 16,086.8 16,111.5 (0.2)% 17,475.9 16,111.5 8.5% Total Costs EBITDA 15,615.6 15,880.5 (1.7)% 16,923.5 15,880.5 6.6% 471.2 231.0 104.0% 552.4 231.0 139.2% Depreciation/Amortization 317.5 166.2 91.1% 341.8 166.2 105.7% EBIT 153.7 64.9 137.0% 210.7 64.8 225.0% Interest and Finance cost 225.7 183.5 23.0% 244.9 183.5 33.5% PBT (72.0) (118.6) Note: Comparable numbers are post exclusion of DEI. DEI has been consolidated w.e.f. March 28, 2019 (34.2) (118.6) 11 14 Thomas Travel Smooch Cook thomascook In#13Results - Q2 FY20 Consolidated Particulars (Rs. mn) Segment Revenue Comparable Reported Q2 FY20 Q2 FY19 Shift (%) Q2 FY20 Q2 FY19 Shift (%) (a) Financial Services * 759.4 729.6 4.1% 759.4 729.6 4.1% (b) Travel and Related Services * 14,289.9 14,738.2 (3.0)% 14,289.9 14,738.2 (3.0)% (c) Human Resource Services 12.3 10.9 12.4% 12.3 10.9 12.4% (d) Vacation Ownership and Resorts Business 554.4 520.1 6.6% 554.4 520.1 6.6% (e) Digiphoto Imaging Services 1,384.0 Total 15,616.0 15,998.8 (2.4)% 17,000.0 15,998.8 6.3% Segment Results (EBIT) (a) Financial Services 255.8 238.0 7.4% 255.8 238.0 7.4% (b) Travel and Related Services 346.2 299.3 15.7% 346.6 299.3 15.8% (c) Human Resource Services 5.9 5.9 (0.2)% 5.9 5.9 -0.5% (d) Vacation Ownership and Resorts Business (190.4) (232.8) (190.4) (232.8) (e) Digiphoto Imaging Services 56.9 Total 417.4 310.5 34.4% 474.7 310.5 52.9% Less: Interest and Finance expenses 226.1 183.5 23.2% 245.6 183.5 33.8% Less Common Expenditure 263.4 245.6 7.2% 263.4 245.7 7.2% PBT (72.0) (118.6) (34.2) (118.6) *In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7%) is reported on net basis. Income from forex and insurance are on the basis of net margins earned. 12 Thomas Travel Smooch Cook thomascook In 12#14Results - H1 FY20 Consolidated Comparable Reported Particulars (Rs. mn) H1 FY20 H1 FY19 Shift (%) H1 FY20 H1 FY19 Shift (%) Revenue from Operations Other Income 37,612.8 36,844.0 2.1% 40,175.5 36,844.0 9.0% 641.8 271.6 136.3% 657.4 271.6 142.0% Total Income from Operations 38,254.6 37,115.6 3.1% 40,833.0 37,115.6 10.0% Total Costs EBITDA 36,788.6 35,897.8 2.5% 39,241.2 35,897.8 9.3% 1,466.0 1,217.7 20.4% 1,591.8 1,217.7 30.7% Depreciation/Amortization 639.8 328.1 95.0% 693.6 328.1 111.4% EBIT 826.1 889.6 (7.1)% 898.2 889.6 1.0% Interest and Finance cost 482.7 351.0 37.5% 516.1 351.0 47.0% PBT 343.5 538.6 (36.2)% 382.1 538.6 (29.1)% Note: Comparable numbers are post exclusion of DEI. DEI has been consolidated w.e.f. March 28, 2019 13 33 Thomas Travel Smooch Cook thomascook In#15Results - H1 FY20 Consolidated Particulars (Rs. mn) Segment Revenue Comparable Reported H1 FY20 H1 FY19 Shift (%) H1 FY20 H1 FY19 Shift (%) (a) Financial Services * 1,571.3 1,459.9 7.6% 1,571.3 1,459.9 7.6% (b) Travel and Related Services * 34,679.9 34,120.9 1.6% 34,679.9 34,120.9 1.6% (c) Human Resource Services 19.0 18.2 4.1% 19.0 18.2 4.1% (d) Vacation Ownership and Resorts Business 1,342.6 1,245.0 7.8% 1,342.6 1,245.0 7.8% (e) Digiphoto Imaging Services 2,562.7 Total 37,612.8 36,844.0 2.1% 40,175.5 36,844.0 9.0% Segment Results (EBIT) (a) Financial Services 611.4 480.2 27.3% 611.4 480.2 27.3% (b) Travel and Related Services 980.8 1,109.8 (11.6)% 980.8 1,109.8 (11.6)% (c) Human Resource Services 8.1 9.3 (12.9)% 8.1 9.3 (12.9)% (d) Vacation Ownership and Resorts Business (237.7) (291.4) (237.7) (291.4) (e) Digiphoto Imaging Services 72.0 Total 1,362.6 1,308.0 4.2% 1,434.6 1,307.9 9.7% Less: Interest and Finance expenses 482.7 351.0 37.5% 516.1 351.0 47.0% Less Common Expenditure 536.4 418.3 28.2% 536.4 418.3 28.2% PBT 343.5 538.6 (36.2)% 382.1 538.6 (29.1)% *In accordance with Ind AS, revenue reporting for leisure travel (inbound, outbound, DMS, MICE, domestic) is recognized on gross basis and whilst corporate travel (with gross margin of 7%) is reported on net basis. Income from forex and insurance are on the basis of net margins earned. Thomas Travel Smooch Cook thomascook. In 14#16Material Events Innovation and new products-services: • • . • • • • Launched 'TeeCee' and Ezy, Al powered chatbots, offering customers a near human experience, for thomascook.in and sotc.in respectively TCIL launched Home Collection Services for its Visa Business, in a focused initiative to empower customers with a two-pronged benefit of convenience and safety TCIL announced the second edition of its Study Buddy program - a focused initiative to catalyze demand and expand its student market-share pan India TCIL & SOTC introduced an array of Autumn & Winter Tours, in order to maximize the potential of this underleveraged season TCIL launched a bucket list of 15 'must visit' gems of India in line with Prime Minister Modi's message encouraging citizens to travel across the country TCIL launched 'Undiscovered Antarctica' in association with National Geographic Expeditions SOTC Travel unveiled its 2019 India Holiday Report. The report revealed insights on the evolution of the Indian traveler across four generations • • SOTC also introduced a marketing automation tool - to improve targeting and provide personalized products to existing customers basis their past history Asian Trails celebrated 20 years on September 9, 2019. The quarter also saw the launch of its new website www.asiantrails.travel India Network expansion: • TCIL: 6 new Forex outlets opened at Bengaluru Airport and 1 at Delhi Airport; 1 new branch in Delhi, 3 new franchise Gold Circle Partner outlets in Amritsar, Bengaluru and Chennai • SOTC: 4 new franchise outlets were opened at Kolkata, Lucknow, Mysore and Surat • TCI: 2 new branches opened at Chandigarh and Puducherry 15 Thomas Travel Smooch Cook thomascook In#17Material Events Awards: • TCIL won the prestigious 'Best Travel Agency - India' award at the 30th Annual TTG Travel Awards 2019 • . TCIL Honored with 'India Travel Partner of the Year 2018' Award by SAP Concur for its digital-led achievements in the Business Travel sector TCIL won the 'Industry Trailblazers Award' in robotic process automation for processes at the Shared Services Centre from EY & Automation Anywhere SOTC Travel Limited won the Overachiever Award for exceptional service at the 2019 MILT Excellence Awards in the field of MICE SOTC Travel Limited awarded the 2018 MEHK Top MICE Agent Award SOTC Travel Limited received the Top supporting MICE agent award by Sunway Hotels & Resorts India 16 Thomas Travel Smooch Cook thomascook In#183 Supplementary Information Thomas Cook Group Structure Investments Sterling Holiday Resorts Limited#19Thomas Cook Group Structure 100% in all Operating companies Thomas Cook Group Travel Services Group (TSG) 100% Portfolio Investments 48.57% 51% TCIL SOTC TCI* Kuoni Hong Kong Overseas DMS Digiphoto Sterling Holidays Quess Corp Entertainment Imaging (DEI) Sterling Quess DEI Thomas Travel Smooth Cook thomascook.in SOTC sita tci KUONI Asian Trails Private Safaris South Africa Private Safaris East Africa Desert Adventures Allied T Pro Luxe Asia asian trails *Travel Corporation (India) Limited desert atm private safaris adventures allied-pro atp luxe asia 18 Thomas Travel Smooch Cook thomascook In#20Portfolio Investments - Vacation Ownership & Resorts Q2 FY20 Update • • Sterling Holiday Differently! EBITDA (loss) for Q2 FY20 reduced to Rs. -72 Mn. from loss of Rs. -171 Mn. in Q2 FY19. EBITDA (loss) excluding IND AS 116 is Rs. -137 Mn. Sterling membership sales value grew by 50% • • Occupancy rate was higher by 5% as against the corresponding quarter of the last fiscal. The ARR has held at Rs. 3,705 Expansion of resort-base through an asset-light Management Contract model with new resorts in Guruvayur and Thekkady (Kerala) in this quarter, adding over 150 rooms to inventory Mysore (Karnataka) and Godavari -Konaseema (Andhra Pradesh) to be launched in Q3 and Q4 and will add a further 120 rooms inventory Key Indicators FY 14 FY 15 FY 16 FY 17 FY 18 FY19 H1FY20 VO new members additions (Nos) 3,651 5,481 6,233 5,295 4,065 2,985 1,706 Cumulative member base * 70,494 75975 74741 80,036 84,101 87,086 88,792 Average unit realization (Rs lacs) 2.21 2.38 2.52 2.88 2.99 2.99 3.5 Resort Occupancy 49% 56% 57% 63% 64% 63% 69% Average Room Rent (ARR) (Rs) 2,291 2,730 2,982 3,123 3,529 3,756 4,497 No of Rooms 1,512 1,254 1,914 2,034 1,977 2,278 2,324 H1 FY20 Key financial Indicators (Rs mn) FY 14 FY 15 FY 16 FY 17 FY 18 FY19 (IndAs 115) H1FY20 (Ind AS 116) without Ind AS 116 Revenue from operation Other Income 1,318.89 1,680.64 2,058.64 2,560.07 2,746.12 2,619.13 1,343.81 1,343.81 147.63 188.79 282.18 165.79 136.07 80.81 26.01 23.05 EBITDA 52.83 142.5 (146.3) (129.7) 27.62 (191.21) 1.36 (125.83) PAT (after exceptional items) (159.75) 5.23 (1,271.70) (426.61) (295.78) (228.54) (331.45) (307.39) * Includes one-time exceptional cancellation of 7,467 Members in FY 16 19 Thomas Travel Smooth Cook thomascook In#21Current Resort Network (2300+ Operational rooms) •• Sterling Riverfront Heritage Jungle Beach Mountain SRINAGAR Holiday Differently! Anaikatti (L) Shridi (L) Corbett (L) Sariska (MC) Puri (O) Goa (L) Dharamshala (L) Anaikatti (L) Manali (O) Shridi (L) Agra (L) Thekkady (L) Karwar (L) Mussoorie ((O) Agra (L) Jaipur (MC) Kanha (L) Nainital (L) Jaipur (MC) JAIPUR Guruvayur (MC) Kufri (L) Guruvayur (MC) SARISKA MANALI DHARAMSHALA KUFRI MUSSOORIE NAINITAL GANGTOK CORBETT DARJEELING AGRA Gangtok (L) & MOUNT ABU (MC) Darjeeling (O) KANHA PURI 33 Resorts + 4 Nature Trail Resort 33 Destinations Lonavala (L) Ooty (O) Yercaud (O) Kodai (O) Yelagiri (MC) Munnar (O) Wayanad (O) Mount Abu (L) Srinagar (MC) SHIRDI NATURE TRAILS LONAVALA GOA KARWAR MYSURU WAYANAD YELAGIRI OOTY ANAIKATTI YERCAUD GURUVAYUR KODAIKANAL MUNNAR THEKADDY Resort operating models: Owned (O), Leased (L) & Mgmt Contract (MC) Thomas Travel Smooth Cook thomascook In 20#22Contact Us For further information please contact Debasis Nandy President and Group CFO Tel: +91 22 4242 7000 Email: [email protected] Urvashi Butani General Manager- Investor Relations Tel: +91 22 4242 7095 Email: [email protected] Corporate Identification No: L63040MH1978PLC020717 Investor e-mail id: [email protected] Regd. Office: Thomas Cook India Ltd, Marathon Futurex, A Wing, 11Th & 13th Floor, N.M. Joshi Marg, Lower parel (E), Mumbai 400013 Website: www.thomascook.in About Thomas Cook (India) Limited: Set up in 1881, Thomas Cook (India) Ltd. (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa and Passport services and E-Business. It operates leading B2C and B2B brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied T Pro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Digiphoto Entertainment Imaging (DEI), Private Safaris East & South Africa. As one of the largest travel service provider networks headquartered in the Asia-Pacific region, The Thomas Cook India Group spans 29 countries across 5 continents, a team of over 9700 and a combined revenue in excess of Rs. 6718.7 Cr. (over $ 0.96 Bn.) for the financial year ended March 31, 2019 21 21 Thomas Travel Smooch Cook thomascook In#23Disclaimer ▪ This presentation has been prepared by Thomas Cook (India) Limited ("Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, directly or indirectly, in any manner. Failure to comply with this directive may result in a violation of the applicable law in certain jurisdictions. By reviewing this presentation, you agree to be bound by the restrictions contained herein, and to maintain absolute confidentiality, regarding the information disclosed in these materials ■This presentation does not constitute or form part of and should not be construed as, directly or indirectly, any offer or invitation or inducement to sell or issue, or any solicitation of any offer to purchase or subscribe for, any securities of the Company by any person in any jurisdiction, including in India, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in connection with, any investment decision or any contract or commitment therefore ■ This presentation contains statements that may constitute forward looking statements. These statements include descriptions regarding the intent, belief or current expectations of the Company or its directors and officers with respect to the results of operations and financial condition of the Company. These statements can be recognized by the use of words such as "expects", "plans", "will", "estimates", "projects", or other words of similar meaning. Such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in such forward-looking statements as a result of various factors and assumptions which the Company believes to be reasonable in light of its operating experience in recent years. The risks and uncertainties relating to these statements include, but not limited to, risks and uncertainties, regarding fluctuations in earnings, our ability to manage growth, competition, our ability to manage our international operations, government policies, regulations, etc. The Company does not undertake any obligation to revise or update any forward looking statement that may be made from time to time by or on behalf of the Company including to reflect actual results, changes in assumptions or changes in factors affecting these statements. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward looking statements. This presentation may contain certain currency exchange rates and the same have been provided only for the convenience of readers. No representation is made that the Rupee amounts actually represent such USD amounts or could have been, or could be, converted into USD at the indicated rates ■This presentation is not a complete description of the Company and may not be all inclusive and may not contain all of the information that you may consider material. The information contained in this presentation has not been independently verified. No representation, warranty, guarantee or undertaking, express or implied, is or will be made as to, and no reliance should be placed on, the accuracy, completeness, correctness or fairness of the information, estimates, projections and opinions contained in this presentation. Viewers of this presentation must make their own assessment of the relevance, accuracy and adequacy of the information contained in this presentation and must make such independent investigation as they may consider necessary or appropriate for such purpose. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results. Any opinions expressed in this presentation or the contents of this presentation are subject to change without notice. This presentation should not be construed as legal, tax, accounting, investment or other advice ■ Any person placing reliance on the information contained in this presentation or any other communication by the Company does so at his or her own risk and none of the Company nor any of its affiliates, advisers or representatives, any placement agent, promoters or any other persons that may participate in any offering of any securities of the Company shall have any responsibility or liability whatsoever, whether arising in tort, contract or otherwise, for any errors, omissions, insufficiencies or inaccuracies in such information or opinions or for any loss, cost or damage suffered or incurred howsoever arising, directly or indirectly, from any use of this presentation or its contents or otherwise in connection with this presentation ▪ This presentation has not been and will not be registered as a prospectus with any Registrar of Companies in India. This presentation is not a prospectus, a statement in lieu of a prospectus, an offering circular, an advertisement, a private placement offer letter or an offer document under the Companies Act, 2013 and the rules made thereunder, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended, or any other applicable law Thomas Travel Smooch 22 Cook thomascook In 22