2023 Fourth Quarter Investor Presentation
Consumer & Regional Banking
$107B
$66B
Deposits
Consumer & Business Loans
$1.2B
Fee Revenue (1)
$27B
AUM
Leading Midwest Consumer and National Specialty Franchises
BRANCHES
1-5
Recent Awards
and Recognition
JD Power Multi-Year Winner (3)
Mobile App Satisfaction
Overall Customer Satisfaction
Balances as of 3Q23 (EOP)
(1) Total CRB Fee Revenue from 4Q22-3Q23
(2) Logged into online or mobile application at least once over the last 90-days
(3) For J.D. Power 2023 award information, visit jdpower.com/awards
6-15
16-30
31-70
...With Established Scale and Scope
#1
Branch Share in
Ohio and
Michigan
17%
Growth in
Wealth Advisory
Relationships
YoY
3.2M
Consumer
Checking
Households
4.3M
Consumer
Deposit
Customers
1,001
Branches in
11 States
74%
Digital
Adoption (2)
379K
Business
Checking
Households
$2.1B
National
Practice Finance
Committed
Loans
SBA
LENDER
IN THE NATION
IN NUMBER OF
7(a) LOANSS
History of
Innovation
Standby
Cash
Early Pay
$50 Safety
Zone™
24-Hour
Grace
Asterisk-
Free
CheckingⓇ
2023 Fourth Quarter Investor Presentation | 15
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