Life,Holistic Living: Delivering Superior Customer Experience
Integration - Focus areas
25
Accelerating revenues
Realizing cost savings ...
Augmenting proprietary growth channels
Adoption of best practices and re-aligning key result
areas across teams
Access to wider distribution network with focus on
priority micro markets
Footprint enhanced to include 90+ new locations
Access to wider product portfolio for sales force
Erstwhile Exide Life channels enabled to access HDFC Life
products from date of merger
• Multiple Exide Life products to be made available to HDFC
Life by end of FY23
Enhancing customer experience and sales
productivity through digital tools
Digital servicing suite of HDFC Life extended to cover all
erstwhile Exide Life policyholders
•
Optimizing nation-wide geographic presence
(offices, branches, hubs)
80+ branches to be merged across geographies
1 Rationalizing overlapping/ redundant spends
Driving scale benefits for integrated entity
◉▪ Embedding digital operating model at scale
Aspiration to close NBM gap in FY24
HDFC
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