Life,Holistic Living: Delivering Superior Customer Experience
Key elements of our strategy
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3
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5
Focus on profitable
growth
Ensuring
sustainable and
profitable growth
by identifying and
tapping new profit
pools
Diversified
distribution mix
Developing multiple
channels of growth
to drive need-based
selling
Market-leading
innovation
Creating new
product
propositions to
cater to the
changing customer
behaviour and
needs
Reimagining
insurance
Market-leading
digital capabilities
that put the customer
first, shaping the
insurance operating
model of tomorrow
Quality of Board
and management
Seasoned
leadership guided
by an independent
and competent
Board; No secondees
from group
companies
"Our continuous focus on technology, diversification and customer-centricity has enabled
us to deliver consistent performance even in the most challenging times"
HDFC
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