Life,Holistic Living: Delivering Superior Customer Experience
15
Protection
Direct
Banca 2
Product mix across key channels¹ - Post-Merger basis
Segment
FY20
FY21
FY22
H1 FY23
UL
32%
27%
29%
26%
I
Par
18%
37%
33%
29%
I
Non par savings
44%
30%
33%
37%
I
Agency
Term
4%
4%
4%
3%
Annuity
2%
2%
2%
4%
FUL
33%
29%
28%
18%
¡Par
14%
17%
14%
19% I
Non par savings
20%
16%
27%
32%
I
¡Term
4%
3%
3%
3%
Online³
I
!Annuity
29%
35%
28%
28%
Segment
¡UL
FY20
FY21
FY22
H1 FY23
12%
10%
16%
11%
I
Par
34%
37%
33%
39%
Non par savings
40%
39%
39%
39%
Term
12%
11%
10%
7%
|
I
Annuity
3%
3%
3%
4%
UL
44%
39%
46%
50%
Par
1%
1%
2%
2%
I
Non par savings
18%
29%
30%
33%
Term
37%
30%
20%
10%
I
Annuity
1%
2%
2%
4%
Segment
FY20
FY21
FY22
H1 FY23
Company
UL
28%
24%
26%
21%
¦ Par
19%
34%
30%
31%
Non par savings
41%
31%
33%
37%
~40% of business with policy term
<=10 years; ~17% of received premium
in single-pay policies for H1 FY23
Term
8%
7%
6%
4%
Annuity
4%
5%
5%
6%
FY20
FY21
FY22
H1 FY23
!Based on Total APE
17%
13%
14%
16%
Based on NBP
27%
20%
24%
32%
1. Based on Individual APE, Term includes health business. Percentages are rounded off
2. Includes banks, other corporate agents and online business sourced through banks / corporate agents
3. Includes business sourced through own website and web aggregators
Annuity
FY20
FY21
FY22
H1 FY23
Based on Total APE
4%
5%
5%
7%
I
Based on NBP
16%
20%
20%
23%
Profitable
distribution
Diversified
leading
Market-
Quality of
growth
insurance
Reimagining
Board and
mix
innovation
management
HDFC
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