Focus on Digitalization and Revenue Diversification

Continued our strategy execution . الاسلي Driving business growth Revenue diversification; expansion of income streams. . Sales Force Effectiveness enhancement • MSME strategy roll-out • Roll-out SPENN & YABX Micro- lending • Improved efficiency ratio W . • • Building a resilient organization Bank wide automated reconciliation system roll-out. Roll-out of improved IFRS 9 system Improved AML platform Continuous strengthening of cyber-security capabilities - 24/7 monitoring. • • • • Optimizing the operating model Online customer onboarding Digitization of loan origination systems Instant card issuance Deployment of contactless ATMs 15

View entire presentation