Life,Holistic Living: Delivering Superior Customer Experience
Sustainable Operations
34
Energy and water
。 Since 2014 only 3 or 5
star rating air -
conditioners used
。 94% of branches use LED
based lighting system
o Use of sensor based
urinals and water taps
o Total purchase of energy from renewable
sources: 2,39,788 kWh during FY 2021-22
25 new water purifiers installed in FY 2021-22 to
replace bottled drinking water
De-carbonization roadmap and way forward
Key initiatives & action points for FY23:
。 TCFD (Task Force on Climate-Related Financial
Disclosures)
。 SBTI (Science Based Targets initiative)
。 Carbon neutrality strategy & roadmap
Digitization - Reduction of Paper Usage
Introduction of E-business cards &
ID cards
О
О
Online /e-forms for customers
о
Annual report FY20 & FY21 digitally
communicated
O
Demat i.e. digital policy accounts for
38% of our new business
Bio-diversity
11 city forests created using
Miyawaki method; 69,603 trees
planted in total (27 city forests in total
till date)
GHG inventory
o Scope 1 emissions
CO2e
o Scope 2 emissions
ton. CO2e
o Scope 3 emissions
CO2e
-
63.33 met. ton.
10,134.62 met.
746.38 met. ton.
о
Waste management
RECYCLE
REUSE
REDUCE
25,850 Kgs of e-waste recycled/
refurbished/disposed in FY22
○
301.5 Kg of paper cups & paper
disposed for recycling FY 2021-22
о
No single-use plastics
☐
Bio-degradable garbage bags
Cafeteria with reusable plates,
cutlery, wooden stirrers etc.
Procurement of plastic water
bottles discontinued at Pan-India
locations
HDFC
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