Digital Ambition for Saint-Gobain

Engage customers throughout their journey INVESTOR DAY / MAY 2017 I train & get informa- tion I look for I provide worksites quotes My client I buy the chooses product the product I want to trans- form the product I collect & I handle arrange admini- delivery strative matters I share with my com- munity I get ideas I design & I calculate I look for visualize the my budget project a trade profes- sionnal I buy or get the pro to I need help during I share with others I rate my I have a buy the work trade profes- sional dispute about the work Pre-sales Post-sales ...THROUGH DIFFERENTIATING VALUE PROPOSITION BASED ON 1 PRODUCTS 2 INFORMATION 3 SERVICES SAINT-GOBAIN 77

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