Life,Holistic Living: Delivering Superior Customer Experience slide image

Life,Holistic Living: Delivering Superior Customer Experience

Healthy performance across all key metrics (1/2)* Strong, sustainable growth Rs bn Strong CP volumes on the back of higher disbursements¹ 9.2% 9.3% 9.4% 10.2% Overall 8.1% mkt share Pvt. mkt 14.2% 15.5% 14.8% 14.8% 16.1% share 17% -19% 55% 66% YOY 19% 17% 16% 11% NM# growth 53.0 81.5 70.0 42.4 59.7 34.2 32.8 37.8 41.1 FY20 FY21 FY22 H1 FY23 (Pre-Merger) H1 FY23 (Post-Merger) Balanced product mix² Total APE 2% 7% 26% 16% 23% 18% 31% Total NBP 11% 11% 32% 1. Based on Credit Protect new business premium 2. Product Mix is on Post-Merger basis 3. Based on Individual APE on Post-Merger basis FY20 FY21 FY22 H1 FY23 YoY Growth Focus on diversified channel mix³ 9% 7% 6% 8% 14% 13% 14% 18% Par 19% 19% 22% 17% 15% Non Par Savings ■ULIP Protection 61% 60% 55% 57% 8% Annuity ■Group Retirals FY20 FY21 FY22 H1 FY23 ■Bancassurance ■Direct ■Agency ■Brokers and others HDFC 5 * Numbers include Exide Life metrics from April 1, 2022 onwards, prior years are not comparable # Not meaningful as previous year numbers are not comparable Life
View entire presentation