Q2 & H1 FY20 Earnings Presentation

Material Events Innovation and new products-services: • • . • • • • Launched 'TeeCee' and Ezy, Al powered chatbots, offering customers a near human experience, for thomascook.in and sotc.in respectively TCIL launched Home Collection Services for its Visa Business, in a focused initiative to empower customers with a two-pronged benefit of convenience and safety TCIL announced the second edition of its Study Buddy program - a focused initiative to catalyze demand and expand its student market-share pan India TCIL & SOTC introduced an array of Autumn & Winter Tours, in order to maximize the potential of this underleveraged season TCIL launched a bucket list of 15 'must visit' gems of India in line with Prime Minister Modi's message encouraging citizens to travel across the country TCIL launched 'Undiscovered Antarctica' in association with National Geographic Expeditions SOTC Travel unveiled its 2019 India Holiday Report. The report revealed insights on the evolution of the Indian traveler across four generations • • SOTC also introduced a marketing automation tool - to improve targeting and provide personalized products to existing customers basis their past history Asian Trails celebrated 20 years on September 9, 2019. The quarter also saw the launch of its new website www.asiantrails.travel India Network expansion: • TCIL: 6 new Forex outlets opened at Bengaluru Airport and 1 at Delhi Airport; 1 new branch in Delhi, 3 new franchise Gold Circle Partner outlets in Amritsar, Bengaluru and Chennai • SOTC: 4 new franchise outlets were opened at Kolkata, Lucknow, Mysore and Surat • TCI: 2 new branches opened at Chandigarh and Puducherry 15 Thomas Travel Smooch Cook thomascook In

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