#1INVESTOR PRESENTATION Fidelidade - Companhia de Seguros April 2023 FIDELIDADE SEGUROS DESDE 1808#2Disclaimer IMPORTANT: The attached presentation is in summary form and relates to Fidelidade - Companhia de Seguros, S.A. ("Fidelidade") audited results as at 31.12.2022 (the "Results)" and has been prepared solely for information purposes and on the basis of your acceptance of this disclaimer and does not purport to be a complete description of all material terms of the Results. Recipients should not definitively rely upon it or use it to form the definitive basis for any decision, contract, commitment or action whatsoever, with respect to any proposed transaction or otherwise. Recipients must hold this document and any oral information provided in connection with this document in strict confidence and may not communicate, reproduce, distribute or disclose it to any other person, or refer to it publicly, in whole or in part at any time except with the Issuer's prior written consent. If you are not the intended recipient of this document, please delete and destroy all copies immediately. This presentation does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for any securities. The making of this presentation does not constitute a recommendation regarding any securities. Any views or terms contained herein are preliminary only, and are based on financial, economic, market and other conditions prevailing as of the date of this document and are therefore subject to change. Fidelidade does not undertake any obligation or responsibility to update any of the information contained in this document. Past performance does not guarantee or predict future performance. This presentation is the sole responsibility of Fidelidade and has not been approved by any regulatory authority. The information contained in this presentation speaks as of the date hereof and has not been independently verified. No representation, warranty or undertaking, expressed or implied, is or will be made by Fidelidade or its respective affiliates, advisers or representatives or any other person as to, and no reliance should be placed on, the truth, fairness, accuracy, completeness or correctness of the information or the opinions contained herein (and whether any information has been omitted from the presentation). Fidelidade and each of its directors, officers, employees, affiliates, advisers and representatives disclaim all liability whatsoever (in negligence or otherwise) for any loss however arising, directly or indirectly, from any use of this presentation or its contents or otherwise arising in connection with this presentation. To the extent available, the industry, market and competitive position data contained in this presentation comes from official or third-party sources. Third-party industry publications, studies and surveys generally state that the data contained therein have been obtained from sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. This presentation and any materials distributed in connection with this presentation are not directed to, or intended for distribution to or use by, any person or entity that is a citizen or resident or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would require any registration or licensing within such jurisdiction. Fidelidade does not accept any liability to any person in relation to the distribution or possession of this presentation in or from any jurisdiction. Nothing in this presentation should be construed as a profit forecast or estimate. Nothing in this presentation should be construed as legal, tax, regulatory, accounting or investment advice. Each recipient of this presentation must make (and will be deemed to have made) its own independent investigation and appraisal of the business, operations, financial condition, prospects, creditworthiness, status and affairs of Fidelidade and consult with its own legal, tax, regulatory, accounting or investment advisers to the extent necessary. All opinions and estimates in this presentation are subject to change without notice. Fidelidade is not under any obligation to update or keep current the information contained herein. Certain data in this presentation has been rounded. As a result of such rounding, the totals of data prescribed in this presentation may vary slightly from the arithmetic total of such data. The distribution of this presentation in other jurisdictions may be restricted by law and persons into whose possession this presentation comes should inform themselves about, and observe, any such restrictions. Any failure to comply with these restrictions may constitute a violation of the laws of other jurisdictions. 2 FIDELIDADE#3I. Fidelidade overview#4214 years at the forefront of the Portuguese market... 1808 • Creation of Seguros Bonanca 온 COMPANHIA DE SEGUROS VIDA bonança 1. Fosun owns 84.99%, with the remaining 0.01% held by employees History and Key Milestones 2000 - 2013 Mergers among largest insurers (including Bonanca) and launch of single brand Fidelidade I COMPANHIA DE SEGUROS VIDA bonança MUNDIAL-CONFIANÇA IMPÉRIO FIDELIDADE seguros FIDELIDADE SEGUROS DESDE 1808 • 2014 - today 2014: Fosun acquires 85% stake of Fidelidade from CGD - As part of the transaction, Fidelidade signs an exclusive bancassurance agreement with CGD for 25 years Caixa Geral de Depositos 15,0% 85,0% FOSUN 1 4 FIDELIDADE#5...playing a fundamental role in the Portuguese financial ecosystem 30% €5.1 B1 Overall market share Written Premiums in Portugal #1 in Life 49% Life 70% Portugal 51% Non-life 30% International >8 M Customers globally including 2.3 M in Portugal Clear leadership #1 in Non-life >8,000 Employees in Fidelidade Group with 3,500+ in Portugal € €16.4 B Assets under management², amongst largest investors in the country Source: Company information as of December 2022 1. Including investment contracts 2. Assets under management including treasury, fixed income securities, equity and real estate investments (excluding property for own use) €220 M Net Income 5 FIDELIDADE#6Undisputed national champion across segments... Insurance Market Fidelidade Portugal - 2022 Premium Market Shares Life Non-life 30% Fidelidade 30% Fidelidade 29% + TRAN ageas Ageas 16% ageas Ageas 18% QUILI Generali 18% DADE TRAN QUILI DADE Generali 10% Source: Company information and ASF as of December 2022 BPI 14% ageas Ageas 14% 60 FIDELIDADE#7...complemented with sustainable international operations structured around 4 regional clusters Acquisition of La Positiva in 2019, a leading Peruvian insurance player operating in Peru, Bolivia and Paraguay. Launched Chilean greenfield in 2020 Operations in European Spain, France, 404 Germany and Switzerland LatAm Sub-Saharan 141 ☑ Asian 99 66 Presence in Macao, while China Rep Office enables Fidelidade to explore local business opportunities 929 Regions with long historical links with Portugal - Angola, Mozambique and Cape Verde € M GWP 2022 7 FIDELIDADE Source: Company information as of December 2022#8Track record of profitability and strengthening of balance sheet L L Γ Our Track Record Source: Company information Solid and consistent ROTE 10.4% 2022, 10.9% 2021 Stable growth in Non-life GWP 15.0% 2022, 7.1% 2021 Capital light product focus is reshaping Life business International business is a key source of growth Strong solvency 35.1% unit-linked market share in 2022, 66% 2022 Life Financial GWP 50% 2022 YoY international GWP growth 30% 2022 intl. GWP as percentage of total GWP (+9p.p. YoY) 162%-168% consolidated 2022 Solvency Il Ratio guidance 8 FIDELIDADE#9Fidelidade's A rating positions the company at the frontline of Portuguese corporates Issuer Default Rating > A- Investment Grade Rating Stable Fitch reaffirmed¹ the top-tier rating in November 2022, confirming Fidelidade's strong capacity to honor its financial commitments under a challenging market environment. Fitch highlights: Positive corporate strategy Strong capitalization, with robust solvency ✓ Undisputed leadership in Portuguese market Top-tier rating within Portugal Rating outcome above the Portuguese sovereign rating and among the top-rated corporations in Portugal Capital markets credibility Access to reduced direct finan-cing costs and a reinforcement of Fidelidade's credibility on the capital markets Business opportunities Unlocked potential business opportunities regarding reinsurance and cooperation with other business counterparts 1. Fitch ratings for Fidelidade: "A" IFS (Insurer Financial Strength) and "A-" IDR (Issuer Default Rating) 9 FIDELIDADE#10II. Investment highlights#11Investment highlights Fidelidade's main competitive advantages Undisputed leadership Largest client base with significant potential for increased penetration Technical and Proven technical expertise innovation capabilities and distinctive claims management platform; solid innovation capabilities Both in value and client recognition, several top-of- Leading brand mind brands in the market Sound corporate governance Strong corporate governance structure, capital decisions process and shareholder relationship Unique distribution position Leadership and top partnerships in growth channels and unique position in agents and brokers Experienced Solid track record, complementary skill sets management and substantial business team experiences 11 FIDELIDADE#12Leading competitive position across all insurance business lines in Portugal Market Shares by Written Premiums (% GWP, Dec 2022) Undisputed leadership Non-Life Health Motor Non-life Ranking Life Ranking 29% #1 Life 30% #1 36% #1 28% #1 Unit-Linked 35% #1 Fire & Other Damages 27% #1 Non Unit-Linked 25% Workers 28% #1 Compensation Source: Internal data, ASF #1 12 FIDELIDADE#13Fidelidade has developed consistently over time the strongest insurance brand in Portugal Leading brand BASEF market study - TOP Players 2016-2022 (Global) 12,3 Insurer 19,0 11,8TRAN QUILI Price 10,8 Soundness Innovation 18,4 7,8 TRAN 9,6 QUILI DADE 10,2QUILI TRAN DADE 4,8 4,5 3,5 ages 4,1 ageas 2,7 2,2 16 17 18 19 20 21 22 16 17 DADE 6,4 6,1 5,2 ageas 3,7 2,7 2,0 16 17 18 19 20 21 22 16 17 18 19 20 21 22 MARCA N ESCOLHA CONSUMIDOR MARCA MAIS REPUTADA 2021 SEGURADORAS Escolha do Consumidor '23 Best satisfaction and reputable insurer Marktest Reputation Index '22 Most reputable insurance brand in Portugal Source: BASEF Seguros MARCA DE *CONFIANÇA⭑ 2022 Readers D fers Dig Reader's Digest Trusted Brands '22 21st consecutive time as best reputable insurer Superbrands Superbrands '22 Top-of-Mind insurance brands in Portugal 11,7 7,2 TRAN QUILI DADE 4,2 ageas 18 19 20 21 22 PORTUGAL DIGITAL AWARDS 2022 axians DC Portugal Digital Awards '22 Best Insurance Project - Just in Case 13 FIDELIDADE#14MB Unique distribution First class distribution network through an omnichannel approach Geral Bancassurance & Postal Office Market share¹ 2021 28% GWP1 2022, € M 1.549 Life Non-life 141 1.689 Agent network 25% 201 933 1.133 Brokers & large customers 36% 516 532 16 DELICADE Own agencies 83 50% 142 59 Remote channel Source: Company information as of 2022, ASF as of 2021. 1. Market shares and GWP in Portugal. Latest figures available 67 38% 74 7 1,311 bank branches & post offices CGD, EuroBic and Post Offices selling Fidelidade products through distribution agreements 3,137 agents selling its products with a personalised service to its clients in Portugal 69 brokers supporting a high-profile client base 49 own agency locations make Fidelidade the leader of this distribution channel Fidelidade is the leader in the remote channel in Portugal 14 FIDELIDADE#15Technical, claims & innovation Fidelidade is building 5 digitally-enabled core ecosystems serving clients beyond insurance Fidelidade's strategy evolution has originated value propositions leveraged on partners who add layers to traditional insurance offers ... to risk manager From risk taker ... From pure insurance offer... Health Insurance Healthcare ecosystem to valued added ecosystems with high service levels MULTICARE FIDELIDADE LUZ SAÚDE MULTICARE Vitality MY LUZ FIDELIDADE ASSISTANCE Teladoc DV HEALTH MULTICARE safemode Gestão de Segurança e Sacce nas Empresas anf Associação Nacional das Farmácias Farmácias Portuguesas D Home Insurance Motor Insurance Home/Family ecosystem AFIXO FIDELIDADE FIDELIDADE FIDELIDADE PROPERTY ASSISTANCE CARES Assistência e Reparações GEP AESTRO DE PERITAGENS SA FIDELIDADE ASSISTANCE Mobility ecosystem Brisa CAR SERVICE Life Savings insurance Wealth ecosystem TENAXCAPITAL At Manageme Pets Insurance Pets ecosystem Caixa Geral de Depositos PETABLE PIDELIDADE N S FIDELIDADE FIDELISADE SOCIEDADE GESTORA the prosperity company onevet. MyPets € FIDELIDADE FIDELIDADE Bdeo Visual Intelligence MA. multiasistencia GEP SESTO DE PERITAGENSSA. THE FLOOW Munich RE FIDELIDADE ASSISTANCE 15 FIDELIDADE#16Technical, claims & innovation Digitization of Fidelidade's processes supports both client experience and overall efficiency Digitalization¹ ☑>1M Users registered in MyFidelidade 90% Reimbursements submitted through digital platforms Automation¹ 56% Digital submission of claims 52% Motor claims Process opening totally automated 9.2 in 10 Speechbot Maria score reviews in line with human support 78.5% Automation rate² of Chatbot Trusty 70% Inspections automatically scheduled 58% of cases automatically forward to the partners' network 1. Values as of December 2022 2. Sessions without human interaction 16 FIDELIDADE#17Sound corporate governance Sound corporate governance is ingrained in Fidelidade's business model 5 Policies & Processes • RISK APPETITE • FRAMEWORK and INVESTMENT POLICY Annual appreciation of policies by regulator; breaches brought to the EC on a weekly basis 1 Regulators • EIOPA and ASF • Relevant guidance in critical matters such as dividends 4 Internal Committees • ALM, RISK and INVESTMENT COMMITTEES Management of capital efficiency and allocation, monitoring of ALM Governance • 2 Shareholders FOSUN and CGD • Balanced relationship with CGD being involved in relevant matters (e.g. Related Party Transactions) • 3 Social Bodies Board incl. 7 executives and 9 non-exec. (6 Fosun +3 CGD) • Executive Committee with 7 • independent members Supervisory Board with 3 independent members 17 FIDELIDADE#18Experienced management team Executive Committee with extensive industry experience Rogério Henriques Chief Executive Officer Years in Industry/Fidelidade Previous experience 15 years in the industry 15 years at Fidelidade BCG a altice Juan Arsuaga Serrats Underwriting & Operations Non-life Business >25 years in the industry 3 years at Fidelidade LLOYD'S Willis António Noronha Commercial Departments & Life Business Source: Company information Miguel Abecasis Motor Business and Innovation >25 years in the industry >25 years at Fidelidade Santander Totta CHASE pwc >20 years in the industry 1 year at Fidelidade BCG André Cardoso International Operations, Strategic Planning & Business Development William Mak Investments Thomas Chen Risk & Accounting Years in Industry/Fidelidade 9 years in the industry • 9 years at Fidelidade Previous experience BCG >25 years in the Sun Life industry PING AN • 9 years at NEW YORK Fidelidade LIFE 18 years in the industry • 4 years at Fidelidade FIDEA 18 FIDELIDADE#19III. 2022 Update#20A well balanced, growing business 2022 GWP Breakdown by Line of Business € M Total GWP +4% 2022 vs 2021 5,118 4,911 1.029 International (21%) 1.540 (30%) +50% Non-life 51% €5.1 B GWP 49% Life 3,882 Portugal 3,578 (79%) -8% (70%) 2021 2022 Total GWP grew 4.2%, fueled by a strong International GWP expansion and the Portuguese Non-life business Portuguese operations reported a dual reality: The Portuguese Non-life business delivered a solid performance (+8.7%) Life GWP registered a -19.6% reduction, driven by a generalized market decline of unit-linked sales Source: Company information as of December 2022 20 FIDELIDADE#21€ M Non-life PT Despite the macroeconomic uncertainty, sales were bolstered by international and Portuguese Non-life growth 28.5% market share GWP Non-life 28.8% Split by line of business (%) € M Life PT market share 29.5% 30.3% GWP Life Split by line of business (%) +15% -5% 2,626 2,283 2,626 2,283 16% 15% 2,629 351 2.629 2.492 2,492 17% (+88%) 21% 880 661 679 +30% 14% 14% 35% 27% 20% 21% -20% +9% 2.278 21% 21% 1.605 1.746 1.832 48% 52% 29% 28% 2021 2022 2021 2022 International GWP Portugal GWP Motor Fire & Dam. Health WC Others 2021 2022 2021 2022 International GWP Portugal GWP Risk and Annuities Guaranteed Return Financial Unit-Linked Source: Company information as of December 2022 1 International operations' GWP include the effect of the acquisitions of SIM and TPC. Excluding them, overall international business' growth would have been +23%. 21 FIDELIDADE#22CoR returning to pre-pandemic levels, price increases ongoing in several lines of business Portugal Non-life Combined Ratio (COR) (%) Covid pandemic Group Non-life Combined Ratio (CoR) (%) 96.4% Frequency and claim costs pressured underwriting result in 2022. 90.3% 93.0% 25.6% Covid pandemic 96.7% 97.4% I 93.4% 89.8% 70.8% 26.7% 27.9% 28.5% 29.3% 2019 2020 70.1% 61.9% 64.9% 68.1% 2021 2022 International Non-life Combined Ratio (COR) (%) Price revisions implemented in all major Non-life LoB. Price adjustments especially important for Corporate segment. Digitalization across LoB and motor claim cost optimization. 26.4% 25.8% 95.3% 26.2% Measures to counter these trends: I 63.9% 67.1% 69.1% Covid pandemic 104.1% 2019 2020 2021 2022 96.6% | 88.2% Non- 42.9% 105.4% 38.6% • 34.0% 39.4% life UwR (€ M) 62 147 118 125 I 61.3% 54.2% 57.2% 66.8% 2019 2020 2021 2022 Loss Ratio Expense Ratio 1. Local regulator suggested release of IBNR in 2021, to be compensated in the following years International CoR suffered a significant non-recurring event. In 2022 Workers' Comp. provision reinforcements in Peru1 increased international CoR in 6.7 p.p. 1.5 p.p. on consolidated CoR. 22 FIDELIDADE#23Performance kept resilient despite the pressures on both technical and investment fronts € M Insurance Business Underwriting Result¹ € M +6.6% 118 125 2021 Source: Company information as December 2022 1. Non-life & Life Risk 2. Excluding unit-linked portfolios 2022 Investment Result Investment 3.6% Yield (%)² AuM³ (€ B) 17.2 330 -52.2% 2021 € M 2.0% ROTE4 10.9% 16.4 Net Income 10.4%) -18.4% 270 220 158 2022 2021 2022 Diversification strategy is yielding positive results. E.g., Luz Saúde achieved €26.7 M in net income before minority interests and the international business contributed with €37 M to consolidated net profit. 3. Assets Under Management excluding properties for own use 4. Return on Tangible Equity 23 FIDELIDADE#24Prudent investment strategy, with c.70% of total portfolio allocated to fixed income Breakdown by Asset Class Breakdown by Geography Other³ Cash & Deposits 3% 6% Equity 6% Rest of the World Asia 3% Portugal 7% 17% North America 9% Real Estate 16% €16.4 B1 49% Latin America 10% €16.4 B1 Corporate Bonds & Other Fixed Income² 70% Europe 20% Sovereign bonds 69% Fixed Income Fidelidade had no exposure to SVB and Credit Suisse AT1. The position in other CS bonds is approximately €5 M. Source: Company information (31 December 2022) 1. Total assets under management excluding own use real estate assets 23 3. Includes corporate bonds, bond investment funds, loans, commercial paper and perpetual fixed income Includes €395 M in unit-linked investments from Liechtenstein Life Assurance AG 54% Rest of Europe 24 FIDELIDADE#25Diversified fixed income portfolio Breakdown by geography ROW 14% Sovereign bonds (€3.3 B) Portugal 22% Corporate bonds1 (€5.9 B) Asia RoW 5% 13% Latin 14% America 18% North America 30% Spain Italy 35% Breakdown by rating Non-Investment Grade 5% A- or Above 29% 65% BBB Range Other 15% Ireland UK Not Rated Non-Investment Grade 3% 20% 31% 5% 34% Luxembourg 6% 50% Europe 6% Spain 9% 14% Netherlands 12% 46% France Portugal BBB Range Source: Company information as of 31 December 2022 1. Excludes bond investment funds, loans, commercial paper & perpetual fixed income assets A- or Above Fidelidade's exposure to Caixa Geral de Depósitos was about €98 M in bonds and nil to Fosun at YE 2022 25 FIDELIDADE#26Real estate portfolio: focus on premium assets Breakdown by Region¹ % of Real estate investments Top Real Estate Exposures 1,2 € M, investments above €100 M € M Country % of real estate Sector focus Occupancy level Other 18% Portugal 26% Asset 1 574 Italy 23% Office & Retail Development 57%³ Hungary 1% Asset 2 344 UK 14% Office Complex 80% Spain 4% Europe Asset 3 315 Portugal 13% Mixed Use Development 3 n.a. 82% Belgium €2.4 B1 5% Asset 4 172 UK 7% Office Complex 76% Asset 5 127 Belgium 5% Italy Office Complex & Development Land 75% UK 22% 23% Asset 6 104 Japan 4% Office Complex 100% Source: Company information (31 December 2022) Excludes own use real estate assets and investments in real estate funds (€98 M) Projects with a book value over €100 M 1. 2. 3. Assets under development Total RE >€100 M Projects 1,637 67% 26 FIDELIDADE#27Reduced equity exposure with limited co-investments with shareholders Key considerations on equity exposure¹ • Limited equity investments, c.6% of portfolio ✓ Equity Investments sum up to €1.0 B. Equity Co-Investments with Fosun € M, Current book-value co-investments above €10M € M Country Listed New China Life Insurance 143 China • Well diversified investment portfolio ✓ Geographical diversification with exposures to Europe, Asia, Latam and North America. Ageas 85 Belgium Chongqing Rural Commercial 19 Hong Kong • More focused co-investments with Fosun Total Top 3 Co-Investments 247 ✓ Approximately 66% reduction, from €756 M invested in 2017 to €252 M in December 2022. Total Co-Investments 252 Source: Company information (31 December 2022) 1. Includes Equity and Equity fund investments 27 FIDELIDADE#28Solvency II ratio buffers defined by Fidelidade as part of its risk appetite framework, validated by Fitch Fidelidade Group Solvency Ratio¹ Upper bound of Minimum Range: Aligned with ORSA target 180% Lower bound of Minimum Range: 10 p.p. of "mgmt. buffer" Risk Appetite Limit: 160% 150% No dividend distributions if SCR is below this limit² 162% 168% estimated SCR (Dec. 2022) Source: Company information 1. 2. Thresholds defined considering TMTP (Transitional Measure on Technical Provisions) Unless measures to increase Solvency ratio above 150% in a period of no more than 3 months are put in place - Solid and sustainable capital position, validated by Fitch reaffirmation of Fidelidade's A- rating in November 2022 162% to 168% YE 2022 SCR guidance, even after 2 one-off events: The outstanding supplementary capital of €165 M was fully repaid in June. It had a -9 p.p. impact. The acquisition of 49% of Luz Saúde in September. It reduced the SCR in approximately 10 p.p. High organic capital generation short-term: Maturities of the Life guaranteed portfolio Net Income generation Optimization of subsidiaries capital efficiency 28 FIDELIDADE#29The Life Financial reshaping effort has been de-risking reserves Portugal Life Financial Mathematical Reserves by Product Fixed rate €0.5 B 5% 28% Unit-linked €2.5 B Rates reviewed every €8.6 B 66% 3, 6 or 12 months €5.7 B Fixed Rate Portfolio Maturities Mathematical Reserves (€ M) maturity per year 71 55 59 33 63 49 58 462 167 Maturity 2023 2024 2025 2026 2027- 2030 >2030 Total Average Yield rate (3.26% 3.23% 3.23% 3.17% 3.18% 3.06% 3.19% Cautious underwriting of Life products in 2020-2022 has been focused on non-guaranteed products. The 17% reserve decrease in the last 3 years reflects the reshaping of the Financial Life business. Source: Company information 29 FIDELIDADE#30IV. 2023 Outlook#31Corporate strategy built on 4 key imperatives 1 PROPEL GROWTH Ensure commercial proactiveness via omnichannel approach Capture SME segment potential Boost overall customers' loyalty International 2 STEP CHANGE PROFITABILITY Improve operational efficiency Transform Life Savings business Protect business margin optimizing capital PUT CUSTOMERS 3 PUT Boost Customer Experience through Digitalization Ensure a suitable and differentiating offer Scale-up ecosystems by entering business beyond insurance Expand and grow organically international operations, while exploring opportunistic M&A opportunities 4 MOBILIZE THE ORGANIZATION Develop & retain talent while fostering a faster organization Boost analytics with clear data strategy Foster sustainability via an ESG strategy 31 FIDELIDADE#32Fidelidade's proactive capital plan provides flexibility going forward New issuance (if favorable conditions) ✓ Inaugural ✓ Inaugural Tier 2 rating . • . "A" (Fitch) Financial Strength with Stable Outlook • in December 2021 • €500M 10.25NC5.25 issued in May 2021 Source: Company information Capacity for new issuance New debt financing would allow Fidelidade to further optimize its capital structure It is subject to favorable market conditions Commitment to maintain capital ratios comfortably within risk appetite optimization Capital 32 FIDELIDADE#33We have adopted a transparent and measurable ESG approach which is embedded in the organization ESG Vision Prepare the future, contribute for Society resilience, positively impacting all our stakeholders Deploy ESG strategy ESG Stakeholders' engagement - Ensuring internal and external alignment of ESG strategy (Including identification of material ESG impact areas and priority Sustainable Development Goals) Relevant role in Proactive role in the transition Responsible & exemplary agent • dimension, impacting Society Enablers - Securing the appropriate support to company's activities such as ESG Policies and Governance ESG Ratings, Certifications and Commitments - Enabling appropriate tracking of ESG performance ESG Reporting and Disclosures - Forward looking, transparent and fact-based sustainability reporting embedded with business strategy while managing other disclosures Examples of measures implemented under this vision Initiated external ESG rating. Sustainalitics' 24.7, medium risk has become a baseline. Adjusted governance structure: New Sustainability Department, reporting to Executive Committee. New Sustainability Committee. ✓ ESG-related objectives included in the personal balance score cards of all employees. Improved reporting process: Sustainability Report included as part of the Annual Report. 33 FIDELIDADE#34FIDELIDADE 235 140 18032 hat 20 0 W M E A S D 180 N X 3 Monthly Savings Goal THRLING THALLIN TIBILING DIAL900 JEVERN