#120 22 OM 23 FY 2023 Debt Investor Presentation 31 December 2023 Bank of Ireland#2Bank of Ireland Overview Bank of Ireland 2#3Step change in business performance Strategic delivery Strong financial performance +23% Irish loans Bank of Ireland +8% New customers¹ +18% AUM €1.9bn 42% 17.3% PBT CIR² ROTE³ Step change in distributions 340bps Capital generation4 (2018-22 avg 100bps) For footnotes please refer to slide 38 14.3% CET1 €1.15bn 72% total distribution 13% of market capitalisation 3#4Highly attractive Irish market Irish franchises driving profit growth Ireland ■ UK Other 19% 5% % of Group profits 76% 2.8 Strong labour market¹ Billions Bank of Ireland Strong household finances¹ 115% €160 €150 110% 105% €140 €130 100% 95% €120 90% €110 85% €100 80% Q120 Q420 Q321 Q222 Q123 Q423 Deposits (LHS) Debt / Disposable Income (RHS) Growing Irish housing and mortgage market¹ 9.0% 16 2.7 8.0% 12 2.6 Millions 7.0% 2.5 2.4 6.0% € Billions 8 2.3 4 5.0% 2.2 2.1 4.0% 0 Q419 Q220 Q420 Q221 Q421 Q222 Q422 Q223 Total Ireland employment (LHS) Ireland unemployment (RHS) Euro-area unemployment (RHS) Q423 2021 For footnotes please refer to slide 38 2022 2023 2024F Home buyer mortgage (LHS) Refi / Top-Up mortgage (LHS) Housing completions (RHS) 40,000 30,000 20,000 10,000 0 2025F 4#5Strong Irish retail performance Irish residential mortgages Everyday Banking Bank of Ireland Wealth and Insurance +8% Net Irish mortgage book growth y/y (excluding KBCI portfolio)¹ 41% Irish mortgage market share (+13pts y/y) €80.1bn Irish customer balances (+€2.5bn in 2023) +11% Customer fee income y/y €46bn AUM (+18% y/y) €3.3bn Net inflows (+275% y/y) Capturing value in a growing market Protecting and growing relationship value Leading the market via clear brand propositions For footnotes please refer to slide 38 5#6Supporting Irish businesses and a complementary international footprint Corporate and Commercial Bank of Ireland Retail UK Ireland €3.4bn Irish SME new lending (+6% y/y) €0.9bn Irish corporate new lending (+1% y/y) Property and international corporate -10% Net reduction in property and international corporate book y/y 3.4% Coverage ratio on CRE portfolio (+100bps y/y) Serving simple and complex customer needs +22% Growth in new lending y/y +57% Increase in underlying PBT since 2019 Delivering strong returns through niche strategy 6#7Bank of Ireland Strategic pillars supporting growth and improved Customer experience... 1 Stronger relationships +75k Increased product holdings¹ y/y +8% 2 Simpler business -5% New-to-bank customer growth² in 2023 Customer complaints³ y/y Growing Customer numbers +18% Active digital users4 y/y Better Customer outcomes Q219 Q419 Q220 Q420 Q221 Q421 Q222 Q422 Q223 Q423 H119 H219 H120 H220 H121 H221 H122 H222 H123 H223 Total customers Relationship NPS Customer Effort Score (CES) Total complaints For footnotes please refer to slide 38 7#8Bank of Ireland ...delivering benefits to Society and Colleagues... #1 for Financial Wellbeing in Ireland 3 Sustainable company Practical, meaningful ESG interventions €11.1bn Sustainable finance +35% y/y 46% Female senior appointments in 2023 vs 50:50 target (40% 2022) 80% Colleague Cultural Embedding Index¹ (+4ppts y/y) c.€15.0bn €11.1bn €8.2bn 2022 2023 For footnotes please refer to slide 38 2025 Sustainable finance lending Targets c. €30.0bn 53 61 66 2030 2018 2019 2020 62 2021 Colleague Engagement Index' 68 73 2022 2023 8#9...and rewarding our Shareholders Bank of Ireland Return on Tangible Equity (ROTE) FY23-25 Financial Targets (all targets apply to each year) c.15% FY23 performance 17.3% Cost-to-Income Ratio (CIR) < 50% 42% Ordinary dividend Surplus capital Building to c.40% payout c.40-60% policy provides flexibility Distribution considered on an annual basis 40% payout (60c DPS)1 €520m approved buyback (72% total distribution) For footnotes please refer to slide 38 9#10Unique opportunity as The National Champion Bank Bank of Ireland Strategic clarity and focus Highly attractive markets Strong capital generation Interim distributions to commence in 2024 Differentiated business model On track to deliver 2023-2025 financial targets 10#11Operational Performance Bank of Ireland 11#12FY23 financial performance; PBT +92% Bank of Ireland FY 2022 (€m¹) FY 2023 y/y (€m) 2023 PBT up 92% Net interest income 2,482 3,682 48% Total income +42% Business income 624 707 13% Other income and valuation items 11 39 nmf Total Income 3,117 4,428 42% Operating expenses (1,675) (1,857) 11% Levies and regulatory charges (142) (170) 20% Operating profit pre-impairment 1,300 2,401 85% Net impairment charges (187) (403) 116% Share of associates /JVs 40 25 -38% Underlying profit before tax 1,153 2,023 75% Non-core Items (142) (85) -40% higher interest rates strategic actions and acquisitions positive business momentum CIR of 42% (-12ppts y/y) demonstrates operating leverage Net impairment charge (€403m); slightly higher loan loss experience and additional pro-active management adjustments of €138m Profit before tax 1,011 1,938 92% ROTE 17.3% (+7ppts y/y) Net interest margin (NIM) 1.96% Cost-to-income ratio 54% 3.01% 42% +105bps -12ppt Strong TNAV per share growth +12%² ROTE - adjusted 10.1% 17.3% +7ppt Earnings per share (statutory)³ 72.9c 140.1c 92% Dividend per share 21c 60c 186% TNAV per share 863c 965c 12% For footnotes please refer to slide 38 12#1348% growth in net interest income Net interest income movement €2,482m €1,330m €600m (€730m) Bank of Ireland Increase in 2023 Liquid asset income from higher rates and growing deposit franchise Lending income driven by higher yields, Irish franchise momentum and KBCI transaction, marginally offset by UK personal loans impact¹ Higher wholesale and deposit funding costs 2024 outlook • Q4 2023 annualised run-rate of c.€3.65bn 2024 NII expected to be 5-6% lower than Q4 2023, reflecting interest rates* and higher deposit costs, partially offset by business momentum €3,682m • FY22 Liquid assets Lending Funding FY231 For footnotes please refer to slide 38 *Interest rate assumptions for end 2024: ECB deposit rate of 2.75%, BOE base rate of 4.0%, Fed Funds rate of 4.0% 13#14Structural hedge providing NII resilience Structural hedge (gross fixed leg income)¹ Avg volume Avg rate €36bn 0.23% €84m For footnotes please refer to slide 38 FY21 Bank of Ireland €44bn 0.45% €199m FY22 €65bn 1.49% €60-65bn €972m FY23 Actual income Already hedged Expected future income Illustrative NII sensitivity² c.€1bn FY24e Higher structural hedge volumes in 2023 primarily due to growth in current a/c balances and decisions taken in 2022 c.€9bn maturing annually; average hedge duration 3.5yrs; exit rate 1.65% c.10% growth of gross hedge income expected in 2024 Hedge volumes to decrease modestly reflecting flow to term assumption NII sensitivity to lower rates materially reduced through increased structural hedge EUR GBP USD Total +100bps -100bps €130m €25m €15m €170m (€260m) (€35m) (€20m) (€315m) 14#15Loan book growth reflects KBCI and Irish net lending Group loan book movement €72.0bn €2.0bn (€1.6bn) €8.0bn (€0.8bn) €0.1bn €79.7bn Dec 22 KBCI portfolio Ireland (non property) For footnotes please refer to slide 38 Property and international corporate UK personal loans €1.1bn €78.6bn Retail UK Impairment/other Dec 23 Bank of Ireland Net lending in Irish non-property loan books of €2.0bn supported by 25% increase in new mortgage lending Reduction in property and international corporate lending reflects cautious approach • 2024 outlook Expected to grow modestly reflecting: Growth in Ireland, primarily mortgages Stabilisation of UK (excluding exit from personal loans¹) Cautious approach to property and international corporate 15#16Total business income¹ 10% higher Bank of Ireland Increase in business income • Wealth and Insurance +42%; growth in New Ireland and full year Davy contribution³ Retail Ireland fee income growth, with small positive one-off items in FY22 Corporate and Commercial; strong SME fee growth and cessation of a business activity Associates / JVs reduction primarily reflects exit costs 2024 outlook Total business income (incl. JVs) expected mid-single digit % higher FY 2022 (€m²) FY 2023 (€m) Wealth and Insurance 234 332 Retail Ireland 144 146 Retail UK (36) (34) Corporate and Commercial 297 281 Group Centre and other (15) (18) Business Income 624 707 Share of associates /JVs 40 25 Business Income incl. JVs 664 732 . Other (expenses)/income 100 (4) Other valuation items (89) 43 Other Income 675 771 For footnotes please refer to slide 39 16#17Operating expenses' in line with c.€1.85bn guidance Operating expenses movement² €1,675m €39m €81m €62m Bank of Ireland €1,857m Acquisitions primarily Davy and KBCI €39m (c.2.5%) net growth reflects inflation and BAU investment, partially offset by pension costs and efficiencies Other includes accrual for performance- related variable pay and additional investment to drive future efficiencies FY22 (restated)³ Acquisitions Net growth Other FY23 €1,857m FY24 outlook AWWWW Mid-single digit % higher FY23 Net growth Additional investment FY24 guidance For footnotes please refer to slide 39 2024 outlook Operating expenses mid-single digit % higher net growth (BAU investment, inflation partially offset by efficiencies) additional investment to drive future efficiencies Levies and regulatory charges €160-165m 17#18Non-core items of €85m Non-core items FY 2022 (€m) FY 2023 (€m) Transformation programme costs (50) (2) Acquisition costs (54) (61) Liability management exercises 0 (22) Portfolio divestments 1 (18) Customer redress charges (29) 0 Other (10) 18 Total non-core items (142) (85) For footnotes please refer to slide 39 Bank of Ireland . Non-core items Acquisition costs related to KBCI and Davy transactions Liability management exercises related to repurchase of legacy securities Portfolio divestments; exit from UK personal loans, transferred to non-core from 1 Sept 2023¹ 2024 outlook Expected to be similar to 2023 18#19Improved asset quality and strong coverage maintained Group loan book segment mix (net) Consumer €5.6bn ■Property and Construction (CRE) €7.0bn 7% 9% 40% Ireland mortgages €32.1bn €79.5bn 25% ■Non-property SME and corporate €19.9bn 19% UK mortgages €14.9bn Group loan asset quality 1.8% 3.6% 4% 17% 79% 1.5% 3.1% 3% 16% 81% Dec 22 Dec 23 Stage 1 Stage 2 Stage 3 ILA coverage NPE % Bank of Ireland Diversified loan book with strong collateralisation c.60% residential mortgages; weighted average LTV of 55%; FY23 new lending LTV of 74% Non-property SME and corporate includes acquisition finance (AF) of €4.7bn; CRT covers c.50% of AF Lower NPEs and improved staging profile Reduced NPE ratio by c.50bps to 3.1% Coverage of 1.5%; reduction reflects resolution of high coverage legacy NPES, mix impact and KBCI portfolio acquisition; like-for-like coverage unchanged 19#20Bank of Ireland Pro-active approach to CRE c.60% 12% reduction in CRE lending 11% €1.1bn €7.1bn 9% €0.5bn 69% €6.7bn Book heavily skewed to Ireland 21% 10% Dec 23 Ireland UK US Investment Development % of Group loans % of CRE investment book. Dec 22 Strong collateral values Increased coverage level 2.4% Dec 22 3.4% Dec 23 28.7% 21.8% 12% y/y reduction in CRE loans; cautious approach and pro-active portfolio management Ireland c.70% of lending; modest US CRE exposure with prudent coverage Average LTVs (60%) and interest cover (1.9x) Coverage levels increased from 2.4% to 3.4% at Dec 2023 Stage 2 cover 1.3% to 4.1%, pro-active approach to potential risks Stage 3 cover lower; resolution of high coverage legacy cases Asset quality stable with unchanged NPE ratio of 5.1% < 60% c.25% 61-70% c.10% 71-80% LTV range (% of CRE investment book) 4.1% 1.3% c.5% > 80% Stage 2 Dec 22 Dec 23 Stage 3 CRE coverage % 20 20#21Bank of Ireland Higher impairment charge primarily due to additional management adjustments FY23 impairment loss allowance (ILA) components¹ FY 2023 Cost of risk FY24 Outlook €265m 33bps 10bps €79m 7bps €59m 50bps Slightly higher loan loss experience; portfolio activity charge of €265m Net losses on portfolio activity €232m (vs €214m FY22²) KBCI Day 1 charge (€17m) and additional affordability assessment of retail portfolios (€16m)³ Additional management adjustments €403m . €79m charge from model updates Loan loss experience and portfolio activity Model updates and IFRS 9 assumptions Post model adjustments (PMA) FY23 Impairment charge Additional management adjustments For footnotes please refer to slide 39 • and IFRS 9 updated macroeconomic assumptions4 PMA charge of €59m (PMA stock €85m) primarily due to proactive management adjustments for CRE FY24 charge expected to be low 30s bps, subject to no material change in economic conditions or outlook 21#22Bank of Ireland Capital, MREL & Liquidity 22 22#23Significantly higher capital generation... RWAS €46.8bn¹ 15.4% Fully Loaded CET1 340bps (70bps) (140bps) (240bps) RWAS €52.5bn 14.3% Dec 22 Net organic capital² RWA³ KBCI/IFRS 17 Distributions to shareholders Dec 23 For footnotes please refer to slide 39 Bank of Ireland Net organic capital generation of 340bps RWA growth of €5.7bn primarily reflects KBCI (€3.5bn of RWA), lending and operational risk RWA Total distribution of c.€1.15bn / 240bps Ordinary dividend of 60c (c.€634m) / 140bps CET1 (40% payout ratio) Approved share buyback of €520m / 100bps CET1 (32% payout ratio) CET1 ratio 14.3% in line with >14% guidance 23#24...results in sustainable step change in distributions Net organic capital generation c.2x 135-185bps 2021-2022 €350m 260-340bps Bank of Ireland Distributions c.3x 2023-2024 €1,154m Outlook . Sustainably higher capital generation, 260-280bps expected in 2024 Distributions for FY24 expected to comprise both dividends and buybacks Interim distributions to commence in 2024 Basel IV expected modest positive impact from 2025 FY22 FY23 24#25Regulatory Ratios RWAS €47.5bn¹ 15.9% (30bps) 340bps Regulatory CET1 (70bps) (140bps) (240bps) Bank of Ireland RWAS €52.6bn 14.5% Dec 22 CRD Phasing Net organic capital² RWA KBC/IFRS 17 Distributions to shareholders Dec 23 Regulatory Capital Metrics CET1 Ratio Tier 1 Items/Instruments: CET1 Dec 22 15.9% Dec 23 14.5% 2.0% 1.9% Tier 1 Ratio 17.9% 16.4% Tier 2 Items/Instruments: 3.1% 2.8% Total Capital Ratio 21.0% 19.2% Risk Weighted Assets³ €47.5bn €52.6bn . MREL Ratio 31.5% 31.7% Leverage Ratio 6.5% 6.4% For footnotes please refer to slide 39 Movement in Regulatory CET1 ratio broadly aligned with movement in fully loaded ratio Tier 1 & Total Capital Reduction in Tier 1 and Total Capital ratios broadly aligned with reduction in CET1 ratio Tier 1 and Tier 2 buckets reduced by c.10bps and c.30bps to 1.9% and 2.8% respectively reflecting RWA growth in the period MREL MREL eligible senior debt issuance of €2.25bn in 2023; partially offset by redemption of €0.6bn MREL ratio of 31.7%; c.280bps above MREL requirement of c.28.9% 25#26Strong retail deposit franchise Growth in customer deposits Term migration trends €99bn €77.6bn €100bn €6.5bn €7.8bn €13.6bn €13.9bn €4.1bn €81.2bn Everyday Banking €4.5bn €80.1bn €5.2bn €76.7bn €80.1bn €77.6bn €73.5bn €74.8bn Dec 22 Dec 23 Dec 22 Jun 23 Fixed term/notice/regular saver Current accounts/demand deposits Everyday Banking (Ireland deposits) Corporate deposits UK deposits Dec 23 Bank of Ireland 2023 deposit trends Increase in volumes primarily due to growth in Everyday Banking of €2.5bn Everyday Banking performance in H2 reflects underlying growth offset by flows to Davy H223 migration of €0.7bn into term/ other products, concentrated in Q4 2024 outlook Modest growth in customer balances expected Pace of migration to term expected to be similar to Q4 run rate 26#27Balance sheet Bank of Ireland Dec 22 (€bn) Dec 23 (€bn) • Customer loans 72 80 • Liquid assets 49 44 Other assets 30 32 Total assets 151 156 Customer deposits 99 100 • Wholesale funding 11 12 Shareholders' equity 11 12 Other liabilities 30 32 Total liabilities 151 156 TNAV per share Closing EUR/GBP FX rates €8.63 €9.65 0.89 0.87 • Dec 22 Dec 23 (€bn) (€bn) Liquidity Coverage Ratio 221% 196% Funding & Liquidity Funding and liquidity remains strong from stable customer deposits and MREL issuance LDR increased (73% to 80%), NSFR reduced (163% to 157%) and LCR decreased (221% to 196%); the changes in all three ratios primarily reflect the impact of the KBCI transaction Customer deposits: €100.2bn Overall Group customer deposit volumes of €100.2bn at 31 Dec 2023 are €1.0bn higher than 31 Dec 2022, primarily due to growth in Irish Everyday Banking retail balances, partially offset by a reduction in corporate and Retail UK deposits Wholesale funding: €11.8bn • €0.6bn higher than Dec 2022 primarily due to MREL eligible senior debt issuances of €2.25bn, partially offset by MREL eligible senior debt redemption / maturities of €1.7bn Capital and MREL requirements primary driver of new wholesale funding Tangible Net Asset Value Net Stable Funding Ratio 163% 157% • TNAV increased c.12% to €9.65 Loan-to-Deposit Ratio 73% 80% 27#28Significant buffer to potential MDA' restrictions Regulatory CET1 ratio vs. MDA Threshold c.3.5% MDA Buffer MDA Buffer c.3.2% 1.16% 1.47% 1.5% 1.5% 14.5% 2.5% 2.5% Pillar 1 Pillar 2 CCB 11.0%² 11.29% O-SII 1.27% 1.32% ■CCYB 4.5% 4.5% Dec 23 Regulatory CET1 ratio Dec 23 Regulatory CET1 ratio requirement Future Regulatory CET1 ratio requirement³ 31.7% MREL ratio vs. MREL-MDA Threshold Dec 23 MREL ratio For footnotes please refer to slide 39 • M-MDA Buffer c.2.8% 5.16% 23.75% SRB Target CBR Jan 24 Requirement Bank of Ireland • • Regulatory CET1 ratio of 14.5% at Dec 2023; includes c.20bps of transitional adjustments which are expected to be phased out in 2024 Dec 2023 Regulatory CET1 ratio provides a buffer of c.3.5% to Dec 2023 MDA threshold and c.3.2% over future MDA threshold Future regulatory CET1 requirement reflects phase-in of ROI CCYB (1.5% from Jun 2024) The Group's MREL requirements to be met from 1 January 2024, are c.28.9% on RWA basis and 7.59% on a leverage basis4 Dec 2023 MREL ratio of 31.7% (12.4% on a leverage basis) provides a buffer of c.2.8% to current MREL-MDA threshold The Group issued €2.25bn of MREL eligible senior debt in 2023 28#29Bank of Ireland Risk Weighted Assets (RWAs) / Leverage ratio Customer lending average credit risk weights - Dec 20231,2 (Based on regulatory exposure class) Ireland Mortgages UK Mortgages SME Corporate Other Retail Customer lending credit risk IRB approach accounts for: 54% of credit EAD (Dec 2022: 55%) 67% of credit RWA (Dec 2022: 70%) EBA transparency exercise 2023 Country by country average IRB risk weights Residential Mortgages - Jun 2023 Sweden Belgium France Netherlands Denmark Germany EAD³ RWA (€bn) (€bn) Avg. Risk Weight 31.8 8.6 27% 15.8 3.6 23% 15.1 11.5 76% United Kingdom Finland 11.4 10.5 93% Austria 6.4 4.4 68% Portugal Spain 80.4 38.6 48% Italy Norway Ireland 4.9% 8.6% 9.8% 11.2% 14.5% 14.7% 14.9% 15.3% 17.1% 17.9% 18.2% 18.9% 20.8% 27.7% EBA risk dashboard - Dec 2023 Country by country average regulatory leverage ratios For footnotes please refer to slide 40 Denmark Belgium Spain Italy Sweden Germany Portugal Norway Netherlands Austria France Finland Ireland 5.0% 5.5% 5.6% 5.8% 5.9% 6.3% 6.3% 6.8% 7.0% 7.1% 7.5% 8.2% 8.3% 29#30Bank of Ireland EBA Transparency Exercise 20231 Bank of Ireland's IRB RWA density across major loan portfolios exceeds a wide distribution of European peers IRB RWA: SME Lending² IRB RWA: Corporate Lending³ 120% 100% 120% 100% 80% 80% 60% 60% 40% 40% 20% 20% 0% + 0% 1 2 BOI 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 BOI 3 11 8 17 7 16 4 12 2 10 18 15 13 6 14 20 5 21 19 9 IRB RWA: Domestic Mortgage Lending4 Leverage Ratio (Regulatory Basis)5 35% 9% 30% 8% 7% 25% 6% 20% 5% 15% 4% 3% 10% 2% 5% 1% 0% + 0% 1 15 4 2 BOI BOI 14 8 3 19 7 13 5 6 9 10 16 11 18 12 17 21 20 UK 1 16 7 BOI 2 15 20 8 6 3 17 11 19 13 9 12 4 14 18 21 10 5 For footnotes please refer to slide 40 30#31Regulatory capital requirements Bank of Ireland Pro forma CET1 regulatory capital requirements 2023 2024 2025 Pillar 1 CET1 4.50% 4.50% 4.50% Pillar 2 Requirement (P2R) 1.27% 1.32% 1.32% Capital Conservation Buffer (CCB) 2.50% 2.50% 2.50% Ireland Countercyclical buffer (CCyB) UK Countercyclical buffer (CCyB) US and Other O-SII Buffer Systemic Risk Buffer - Ireland Pro forma Minimum CET1 Regulatory Requirements Pillar 2 Guidance (P2G) 0.63% 0.94% 0.94% 0.50% 0.50% 0.50% 0.03% 0.03% 0.03% 1.50% 1.50% 1.50% 10.93% 11.29% 11.29% Not disclosed in line with regulatory preference Regulatory capital requirements • The Group is required to maintain a CET 1 ratio of 10.93% on a regulatory basis at 31 Dec 2023, increasing to 11.29% from Jun 2024 • CET1 P2R increased by 5bps from 1 Jan in 2024 following receipt of the 2023 SREP decision • 2024 requirements include the increase of the ROI CCyB from 1% to 1.5% from Jun 2024 • CET1 regulatory ratio of 14.5% provides headroom of c.360bps to Dec 2023 regulatory capital requirements of 10.93% . Regulatory total capital ratio of 19.2% at Dec 2023 provides headroom of c.380bps above 2023 total capital requirement of 15.40% 31#32Credit ratings BOIG (Stand alone ratings) BOIG (Senior ratings) MOODY'S baa1 Positive A3 Positive Fitch Ratings bbb+ Stable BBB+ Stable S&P Global bbb+ Stable BBB Stable For footnotes please refer to slide 40 Sub Investment Grade Investment Grade MOODY'S Instrument ratings Fitch Ratings Bank of Ireland S&P Global BOIG GovCo BOIMB (ACS)¹ BOIG GovCo BOIG GovCo Aaa Aaa Aaa C AAA AAA AAA AAA Aa1 Aa1 Aa1: AA+ AA+ AA+ AA+ Aa2 Aa2 Aa2 AA AA AA AA Aa3 Aa3 Aa3 AA- AA- AA- AA- A1 A1 S A1 A+ A+ A+ A+ A2 A2 A2 A A A A S A3 S A3 A3 A- A- S A- A- Baa1 Baa1 Baa1 BBB+ BBB+ BBB+ BBB+ Baa2 T2 Baa2 Baa2 BBB BBB BBB S BBB Baa3 Baa3 Baa3 BBB- T2 BBB- BBB- BBB- Ba1 AT1 Ba1 Ba1 BB+ BB+ BB+ T2 BB+ Ba2 Ba2 Ba2 BB AT1 BB BB BB Ba3 Ba3 Ba3 BB- BB- BB- AT1 BB- B1 B1 B1 B+ B+ B+ B+ B2 B2 B2 B B B B B3 (...) B3 B3 B- B- B- B- (...) (...) (...) (...) (...) (...) Covered bond S Senior unsecured T2 Tier 2 AT1 Additional Tier 1 32#33Summary highlights • Strong capital generation of 340bps in 2023; 260-280bps expected in 2024 Capital Future capital issuance influenced by market conditions and refinancing/growth • RWA • Bank of Ireland IRB RWA density across largest customer loan portfolios continues to exceed a wide distribution of European peers Basel IV expected to have a modest positive impact from 2025 MREL • MREL ratio of 31.7% at Dec 2023; materially above MREL requirement of c.28.9% MREL eligible senior debt issuance of c.€1bn-€2bn p.a. anticipated; Green bonds will continue to form part of capital and MREL issuance • Economy Highly attractive Irish market • Strong household finances; growing Irish housing and mortgage market • Improved asset quality; strong coverage maintained Asset Quality • NPE ratio reduced by c.50bps to 3.1% at Dec 2023 33#34Green Bond Framework Bank of Ireland 34#35Bank of Ireland Green Bond Framework Green Bonds are an important part of the Group's Responsible and Sustainable Business Strategy as we look to finance our customers' transition to the low carbon economy and take an active role in combating climate change through sustainable finance. Key Features . Aligned to the Green Bond Principles published by ICMA in 2018 1 Use of Proceeds . . Second Party Opinion provided by Sustainalytics The Group will allocate an equivalent amount of the net proceeds to lending to eligible Green assets The Framework caters for secured, senior and subordinated issuance A 'lookback' period of 36 months has been applied to the Green Eligible Assets Portfolio Improved ESG Ratings SUSTAINALYTICS ESG Risk rating 17.9 (Low Risk). Places the Group in the top 18th percentile of Banks (Industry Group) MSCI A CDP DRIVING SUSTAINABLE ECONOMIES B (management level) S&P Global 50 3 • Green Bond Framework Pillars An amount equivalent to net proceeds will be allocated to finance/ refinance: - Green Buildings & Energy Efficiency Renewable Energy Clean Transportation 2 Project Evaluation and Selection Criteria Sustainable Finance Working Group is responsible for the evaluation and selection of assets for inclusion in the Green Eligible Assets Portfolio The portfolio is reviewed on a quarterly basis with loans no longer meeting eligibility criteria being removed • Management of Proceeds • Net proceeds will be managed on a portfolio basis The Group will ensure that the balance of the Green Eligible Assets Portfolio matches or exceeds the total balance of Green bonds outstanding 4 Reporting & External Review Allocation Report - is published alongside independent external verification Impact Report - the Group provides investors with an impact report on the assets within the Green Eligible Assets Portfolio First published in March 2022 and annually thereafter 35#36Bank of Ireland Use of proceeds Green Bond Principles Eligibility Criteria Eligible Category Green Buildings & Energy Efficiency - Residential Green Buildings & Energy Efficiency- Commercial Residential property with an energy efficiency rating within the Top 15% in Ireland, equivalent to BER of 'B3' or better Residential property with a date of construction of 2015 or later New buildings where the net primary energy demand of the new construction is at least 20% lower than the primary energy demand resulting from the relevant NZEB requirements; and/or: Renovations to residential property achieving savings in net Primary Energy Demand of at least 30% Commercial property in Ireland, UK and US holding a BREEAM 'Outstanding' or 'Excellent' or LEED 'Platinum' or 'Gold' Certification Net primary energy demand of the new construction is a Commercial property belonging to the top 15% of buildings in Ireland and UK, in terms of energy efficiency¹ New commercial property where at least 20% lower than the primary energy demand resulting from the relevant NZEB requirements, and/or: Renovations to commercial property where the renovation achieves savings in net Primary Energy Demand of at least 30% Impact Annual energy efficiency improvements, MWh tCO2e avoided Annual energy efficiency improvements, MWh tCO2e avoided UN SDG AFFORDABLE AND CLEAN ENERGY INDUSTRY, INNOVATION AND INFRASTRUCTURE AFFORDABLE AND CLEAN ENERGY 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE Renewable Energy Clean Transportation For footnotes please refer to slide 40 Renewable energy generation facilities including onshore and offshore wind, solar and geothermal Renewable energy capacity added, MW tCO2e avoided Financing of the purchase, manufacture and operation of Battery Electric Vehicles and electrically- powered public transport systems, and the infrastructure that supports clean transportation 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE 11 SUSTAINABLE CITIES tCO2e avoided AND COMMUNITIES 36#37Green Bond Allocation Report - 31 December 2023 Green Eligible Assets Portfolio Green Liabilities Bank of Ireland Eligibility Criteria Number of Loans Amount (EUR) ISIN Settlement Date Maturity Date Amount (EUR) Green Buildings - Residential 22,626 Green Buildings - Commercial 17 7,661,967,239 XS2311407352 550,089,736 XS2340236327 10-Mar-21 10-May-271 750,000,000 11-May-21 11-Aug-312 500,000,000 Renewable Energy Clean Transportation 113 250,423,195 XS2528657567 06-Sep-22 06-Dec-324 346,050,0005 4,831 118,008,841 XS2532384372 16-Sep-22 16-Sep-266 905,900,0005 XS2576362839 16-Jan-23 16-Jul-287 750,000,000 XS2643234011 XS2717301365 04-Jul-23 13-Nov-23 04-Jul-318 750,000,000 13-Nov-299 750,000,000 Total 27,485 8,580,489,038 Total 4,751,950,000 Total Green Eligible Assets Portfolio* Amount of Proceeds allocated to Green Eligible Assets Portfolio Percentage of Proceeds allocated to Green Eligible Assets Portfolio Unallocated Green Eligible Portfolio Assets New eligible loans added since 31 December 2022 €8,580,489,038 €4,751,950,000 100% €3,828,539,038 €2,894,508,19610 *Amount of Green Eligible Assets outstanding as at 31 December 2023. Criteria as outlined in Bank of Ireland Green Bond Framework.11 For footnotes please refer to slide 40 37#38Bank of Ireland Footnote glossary Slide 3: Step change in business performance 1. New Irish bank channel customer relationships as a proportion of total customers at the start of the year 2. Basis of calculation set out on slide 56 3. Basis of calculation set out on slide 55 4. Net organic capital generation 5. Based on market capitalisation of Bank of Ireland at 31 Dec 2023 Slide 4: Highly attractive Irish market 1. Sources: CSO, Eurostat, Central Bank of Ireland BPFI; Forecasts: Bank of Ireland Economic Research Unit, Davy Slide 5: Strong Irish retail performance 1. Excluding KBCI portfolio acquisition but including redemptions. 11% growth excluding KBCI redemptions Slide 7: Strategic pillars supporting growth and improved Customer experience 1. Total products sold to Irish personal and business customers 2. New Irish bank channel customer relationships as a proportion of total customers at start of the year 3. Ireland retail banking and New Ireland life assurance subsidiary 4. Users who have logged into Banking 365 in the last 90 days Slide 8: delivering benefits to Society and Colleagues 1. Bank of Ireland internal Colleague surveys Slide 9: and rewarding our Shareholders 1. Ordinary dividend subject to shareholder approval Slide 12: FY23 financial performance; PBT +92% 1. Restated for impact of IFRS 17 2. TNAV calculation as at 31 Dec 2023 and does not include any adjustment for distributions announced at FY23 results 3. Statutory EPS is calculated post adjustment for Additional Tier 1 coupons and premium paid on redemption of legacy instruments Slide 13: 48% growth in net interest income 1. 2023 NII reflects transfer of UK personal loans to non-core from 1 Sept 2023; €25m in non-core items, €55m in reported NII of €3,682m Slide 14: Structural hedge providing NII resilience 1. Gross interest income from fixed leg of hedging swap; the Group's fixed rate assets (e.g. fixed rate lending) are fully hedged for interest rate risk; these hedges partially offset the Group's structural hedge 2. The sensitivity assumes (i) an instantaneous and parallel movement in all interest rates, with a starting point of an ECB deposit rate of 4%; (ii) a static balance sheet in size and composition; (iii) assets and liabilities whose pricing is mechanically linked to market or central bank policy rates reprice immediately; (iv) certain other inputs including pass throughs to assets and liabilities. The sensitivities should not be considered a forecast of future performance in rate scenarios as they do not capture potential management action in response to unexpected changes in the interest rate environment. Net interest income sensitivities will change depending on interest rate starting point Slide 15: Loan book growth reflects KBCI and Irish net lending 1. Included in Group net loan volumes of €79.7bn at 31 Dec 2023 is €1.1bn of UK personal loans transferred to non-core from 1 Sept 2023 38#39Bank of Ireland Slide 16: Total business income 10% higher 1. Business income including share of associates and JVs 2. Restated for impacts of IFRS 17 and transfer of Business Banking from Retail Ireland into Corporate and Commercial 3. Acquisition of Davy completed 1 June 2022 Slide 17: Operating expenses' in line with c.€1.85bn guidance 1. Operating expenses excluding levies and regulatory charges of €170m 2. 2023 operating expenses reflect transfer of UK personal loans to non-core from 1 Sept 2023; €4m in non-core items, €10m in reported operating expenses of €1,857m 3. Restated for impact of IFRS 17 Slide 18: Non-core items of €85m 1. Portfolio divestments charge of €18 million includes income of €28m, expenditure of €24m and impairment charges of €22m related to UK personal loans Slide 21: Higher impairment charge primarily due to additional management adjustments 1. Underlying impairment charge of €403m reflects transfer of UK personal loans to non-core from 1 Sept 2023; underlying impairment charge includes €32m related to UK personal loans for period 1 Jan 2023 to 31 Aug 2023; statutory impairment charge of €425m includes non-core impairment charge of €22m 2. Excluding one-off gain of €47m related to recoveries received 2018-2021 in respect of loans previously subject to ILA utilisation 3. Total stock of ILA for affordability assessment of retail portfolios of €33m 4. See slide 52 for macroeconomic assumptions used in IFRS 9 models Slide 23: Significantly higher capital generation 1. Restated for impact of IFRS 17; reported FY22 RWA €47.5bn 2. Net organic capital generation primarily consists of attributable profit after impairment and movements in regulatory deductions, and is calculated with reference to RWAS at the start of the period 3. RWA movements from changes in loan book mix, asset quality, operational risk RWA and movements in other RWAS 4. Subject to shareholder approval Slide 25: Regulatory Ratios 1. Dec 2022 RWA and CET1 are restated in the FY23 report for the application of IFRS 17 on 1 Jan 2023 (Dec 2022 RWA restated to €46.8bn; Regulatory CET1 to 15.6%.) CET1 impact of (30bps) is captured in the CET1 walk above 2. Net organic capital generation primarily consists of attributable profit after impairment and movements in regulatory deductions, and is calculated with reference to RWAS at the start of the period 3. RWA movements from changes in loan book mix, asset quality, operational risk RWA and movements in other RWAS Slide 28: Significant buffer to potential MDA restrictions 1. The Maximum Distributable Amount (MDA) is determined as a percentage of attributable profits earned in the period to which the buffer breach and MDA calculation pertains, and will vary depending on the extent of the breach of the CBR which is measured in quartiles (bottom quartile - 0%, second quartile - 20%, third quartile - 40% and top quartile - 60% of profits) 2. Includes c.7bps in respect of AT1 bucket shortfall 3. Future capital requirements reflect increase in ROI CCYB to 1.5% (effective June 2024) and assumes no AT1 bucket shortfall. This is expected to increase capital requirements by c.30bps 4. The MREL RWA requirement consists of a Single Resolution Board (SRB) requirement of 23.75% and the Group's Combined Buffer Requirement (CBR) of 5.16% on 1 January 2024 (comprising the Capital Conservation Buffer of 2.5%, and an OSII buffer of 1.5% and a CCyB of 1.16%) 39#40Bank of Ireland Slide 29: Risk Weighted Assets (RWAS) / Leverage ratio 1. EAD and RWA include both IRB and Standardised approaches and comprise both non-defaulted and defaulted loans 2. Securitised exposures are excluded from the table (i.e. excludes exposures included in CRT transactions) 3. Exposure at default (EAD) is a regulatory estimate of credit risk exposure consisting of both on balance exposures and off-balance sheet commitments Slide 30: EBA Transparency Exercise 2023 1. Charts represent 30 June 2023 figures published by the EBA forA BN AMRO, AIB Group, BBVA, Banco de Sabadell, Banco Santander, B NP Paribas, CaixaBank, Commerzbank, Danske Bank, Deutsche Bank, Erste Group, Groupe Credit Agricole, ING Groep, Intesa Sanpaolo, KBC Group, Nordea Bank, Rabobank, Skandinaviska Enskilda Banken, Société Générale, Swedbank, Unicredit 2. Credit Risk IRB Approach Risk Exposure Amount divided by Exposure Value for "Corporates - Of Which SME" at 30 June 2023 3. Credit Risk IRB Approach Risk Exposure Amount divided by Exposure Value for "Corporates - Excluding SME & Specialised Lending" at 30 June 2023 4. Credit Risk IRB Approach Risk Exposure Amount divided by Exposure Value for "Retail - Secured on Real Estate Property - SME" and "Retail - Secured on Real Estate Property - Non SME" at 30u Jne 2023 5. "Leverage Ratio - Using a transitional definition of Tier 1 Capital" at 30 June 2023 Slide 32: Credit ratings 1. BOIMB is the Group's issuer of Irish Covered Bonds (ACS). Moody's has not assigned an issuer rating to BOIMB Slide 36: Use of proceeds 1. As determined by reference to established energy performance benchmarks. Bank of Ireland anticipates drawing on the most current dataset available at the time of the allocation process (including datasets compiled by any retained technical consultants). As average building energy efficiencies and related datasets improve, relevant benchmarks and determinations involving proxies (e.g. Building Energy Ratings) will be updated accordingly. Slide 37: Green Bond Allocation Report - 31 December 2023 1. Optional Redemption Date of 10-May-2026 2. Optional Redemption Period from 11-May-2026 to 11-Aug-2026 3. Ireland only 4. Optional Redemption Period from 06-Sep-2027 to 06-Dec-2027 5. Euro equivalent amount (Exchange rate of 29 December 2023; GBP 1 = EUR 1.1535, USD 1 = EUR 0.9059) 6. Optional Redemption Date of 16-Sep-2025 7. Optional Redemption Date of 16-Jul-2027 8. Optional Redemption Date of 04-Jul-2030 9. Optional Redemption Date of 13-Nov-2028 10. Represents new loans added to the portfolio since Dec 2022, does not capture change in amount on loans that were in the portfolio as at 31st Dec 2022 11. https://investorrelations.bankofireland.com/app/uploads/Green-Bond- Framework-March-2021.pdf 40#41Appendix Bank of Ireland 41#42Appendix • . • • BOI overview - customer loans / new lending volumes Ireland mortgages UK customer loans Net interest income analysis Asset quality - - - Non-performing exposures by portfolio Portfolio by stage Residential mortgages / Consumer loans Non-property SME and Corporate / Property and Construction Forward Looking Information - macroeconomic scenarios Impairment loss allowance sensitivity analysis Ordinary shareholders' equity and TNAV Capital - CET1 ratios Return on Tangible Equity (ROTE) Underlying Cost-to-income ratio Wealth and Insurance - IFRS 17 application Defined benefit pension scheme . Corporate structure . • Contact details Forward-Looking Statement Bank of Ireland Slide No. 43 44 2444 45 46 47 48 49 50 51 52 53 525 SSSSSSSS 58 59 60 54 55 56 57 42#43Overview of customer loans Profile of customer loans' at Dec 2023 (Gross) Bank of Ireland Composition (Dec 23) Mortgages Non-property SME & Corporate SME Corporate Property & Construction Investment Ireland (€bn) UK (€bn) ROW (€bn) Total (€bn) Total (%) 32.3 15.2 0 47.5 59% 10.6 4.8 5.0 20.4 25% 7.1 1.6 0 8.7 11% 3.5 3.2 5.0 11.7 15% 4.4 1.1 1.7 7.2 9% 4.1 1.0 1.6 6.7 8% Development 0.4 0.1 0 0.5 1% Consumer 2.4 3.4 0 5.8 7% Customer Loans (Gross) 49.8 24.5 6.7 81 100% Geographic (%) 61% 30% 8% 100% Gross lending volumes Retail Ireland Retail UK² Corporate and Commercial €0.9bn €1.3bn €0.3bn €0.1bn €0.8bn €0.7bn €0.0bn €1.3bn €0.5bn £0.2bn €0.6bn €0.9bn €0.9bn £0.2bn £1.8bn €4.9bn €3.9bn £1.7bn €3.2bn €3.4bn £1.7bn £1.0bn FY 22 FY 23 FY 22 FY 23 FY 22 FY 23 Mortgages Consumer Business Banking Corporate Ireland Property Others Acquisition Finance Corporate UK 1 Based on geographic location of customer 2 Retail UK consumer lending comprises £1.9bn of loans in Northridge and £1.1bn of lending in personal loans 43#44Ireland mortgages New lending volumes and market share 28% 23% €2.4bn 41% €4.9bn €3.9bn FY 21 FY 22 New lending volumes FY 23 Market share Bank of Ireland Ireland mortgages (gross) €32.0bn €22.4bn €22.5bn €23bn €13.1bn €15.6bn €2.5bn €6.8bn €3.6bn €1.6bn €5.3bn €5.4bn Dec 21 ■Tracker Dec 22 Variable rates Fixed rates Dec 23 Pricing strategy LTV profile • Fixed rate led mortgage pricing strategy which provides value, certainty and stability to our customers and to the Group . Fixed rate products accounted for c.97% of our new lending in FY 2023, up from c.30% in 2014 Distribution strategy - continued expansion into broker channel The Group has continued building out The Mortgage Store broker channel in 2023, establishing a large network of active brokers at a national level Wider proposition • 5 in 10 Ireland customers who take out a new mortgage take out a life assurance policy through the BOI Group 4 in 10 Ireland customers who take out a new mortgage take out a general insurance policy through the BOI Group with insurance partners Average LTV of 53% on mortgage stock at Dec 2023 (Dec 2022: 51%) Average LTV of 74% on new mortgages in 2023 (2022: 72%) Tracker mortgages • • • €5.4bn or 98% trackers at Dec 2023 are on a capital and interest repayment basis 87% of trackers are Owner Occupier mortgages; 13% of trackers are Buy-to- Let mortgages Macroprudential rules c.66% of Irish residential mortgage book originated since introduction of Central Bank of Ireland macroprudential rules in 2015 Weighted average LTV for pre 2015 mortgages is < 40% 44#45UK customer loans £21.3bn (€24.5bn) £0.3bn Bank of Ireland Land and development • • • UK mortgages - £13.2bn; NPES 2.6% Average LTV of 57% on existing stock at Dec 2023; average LTV of 74% on new UK mortgages in 2023 70% of the current mortgage portfolio originated since 2010; of these, 79% are standard owner occupier mortgages BTL book (£4.4bn) is well seasoned with 58% originated prior to Jan 2010; £2.1bn on fixed rates, 24% maturing in next 12 months; average LTV on BTL portfolio of 51% at Dec 2023 Other UK customer loans (excluding personal loans) - £8.1bn Corporate: specialist lending teams in acquisition finance and corporate lending through a focused sector strategy; corporate lending primarily focused on FTSE350 companies Northridge: Asset backed motor finance business; mid-market targeting prime business only; below industry arrears and loan losses; participating in FCA s. 166 review of historical commission arrangements; update expected later in the year SME: relationship originated book from NI franchise; broad sectoral diversification with low concentration risk Investment Property: primarily retail, office and residential sectors; average LTV of 55% UK personal loans - £1.1bn • Decision to exit UK personal loans announced in Dec 2023. Book in run down and held as non-core from Sept 2023 Portfolio divestment non-core charge of €18 million includes income of €28m, expenditure of €24m and impairment charges of €22m £12.8bn £0.1bn £0.0bn £0.1bn £2.7bn £0.0bn £0.0bn £1.9bn £1.3bn £1.0bn £0.9bn £0.0bn- -£0.1bn Residential mortgages UK Corporate Northridge SME UK personal loans Investment Performing Non-performing 45#46Net interest income analysis Bank of Ireland H1 2022 H2 2022 H1 2023 H2 2023 Average Gross volumes interest Gross rate Average volumes Gross interest (€bn) (€m) (%) (€bn) (€m) Gross rate (%) Average volumes interest Gross Gross rate Average volumes interest Gross Gross rate (€bn) (€m) (%) (€bn) (Єm) (%) Ireland loans UK loans 23.2 306 2.66% 23.6 375 3.16% 30.7 561 3.69% 32.9 635 3.82% 25.0 368 2.97% 22.6 362 3.17% 20.6 422 4.13% 19.6 419 4.24% C&C loans 27.8 518 3.75% 28.8 643 4.42% 27.6 612 4.47% 27.3 553 4.02% Total loans and advances¹ 76.0 1,192 3.16% 75.0 1,380 3.65% 78.9 1,595 4.08% 79.9 1,607 3.99% Liquid assets² 49.3 (28) (0.11%) 52.2 210 0.80% 43.8 648 2.99% 42.1 867 4.09% Total interest earning assets 125.3 1,164 1.87% 127.3 1,590 2.48% 122.7 2,243 3.69% 122.0 2,474 4.02% Ireland deposits 22.9 11 0.09% 24.6 1 0.01% 27.2 (8) (0.06%) 27.5 (32) (0.23%) Credit balances³ 53.2 32 0.12% 58.1 5 0.02% 60.1 (0) (0.00%) 60.3 (1) (0.00%) UK deposits 12.4 (17) (0.28%) 10.0 (22) (0.44%) 8.8 (60) (1.38%) 9.0 (118) (2.60%) C&T deposits 4.1 3 0.15% 4.8 (11) (0.44%) 4.3 (27) (1.25%) 3.8 (39) (2.01%) Total deposits (inc credit balances) 92.7 29 0.06% 97.6 (27) (0.05%) 100.5 (95) (0.19%) 100.7 (190) (0.37%) Wholesale funding 2,4 21.3 (61) (0.58%) 19.5 (150) (1.53%) 11.9 (281) (4.78%) 11.5 (333) (5.75%) Subordinated liabilities 2.0 (35) (3.65%) 1.8 (46) (4.98%) 1.7 (58) (6.67%) 1.7 (63) (7.37%) Total interest bearing liabilities 116.0 (68) (0.12%) 118.9 (223) (0.37%) 114.1 (434) (0.77%) 113.8 (585) (1.02%) Other 2,5 (24) 43 (7) (9) Net interest margin as reported 125.3 1,072 1.73% 127.3 1,410 2.20% 122.7 1,802 1.96% 122.0 1,880 3.06% Average ECB Refi rate 0.00% 1.23% 3.31% 4.36% Average 3 month Euribor (0.44%) 1.12% 3.00% 3.87% Average BOE rate 0.71% 2.22% 4.15% 5.21% Average SONIA 0.64% 2.15% 4.08% 5.14% 1 Income and expense from derivatives in hedging relationships is allocated within 'Loans and Advances'. 2 Volume impact of TLTRO included in liquid assets and wholesale funding; Income impact (€16m) of TLTRO in H1 22 and €51m in H2 2022 included in Other 3 Credit balances in H2 2023: ROI €50.5bn, UK €4.7bn, C&T €5.1bn 4 Includes impact of credit risk transfer transactions executed in Dec 2016, Nov 2017, Dec 2019, Oct 2021, Dec 2021 and Dec 2023 5 Includes IFRS 16 lease expense, interest on certain FVPTL items and adjustments that are of a non-recurring nature such as customer termination fees and EIR adjustments 46#47Non-performing exposures by portfolio Bank of Ireland Composition (Dec 23) Advances (€bn) Non-performing exposures (€bn) Non-performing exposures as % of Impairment loss advances allowance (€bn) Impairment loss allowance as % of non-performing exposures Residential mortgages - Ireland - UK Non-property SME and Corporate - Ireland SME - UK SME - Corporate Property and Construction - Investment property - Land and development Consumer 47.5 0.9 1.9% 0.2 27% 32.3 0.5 1.6% 0.2 30% 15.2 0.4 2.6% 0.1 23% 20.4 1.1 5.4% 0.5 50% 7.1 0.4 4.9% 0.2 67% 1.6 0.1 5.9% 0.1 62% 11.7 0.7 5.6% 0.3 39% 7.2 0.4 5.1% 0.2 68% 6.7 0.3 4.8% 0.2 73% 0.5 0.0 9.1% 0.0 35% 5.8 0.1 2.3% 0.2 136% - Ireland 2.4 0.1 3.2% 0.1 108% - UK 3.4 0.1 1.6% 0.1 175% Total loans and advances to customers 81.0 2.5 3.1% 1.2 49% Impairment loss Advances Composition (Dec 22) Non-performing exposures Non-performing (€bn) (€bn) exposures as % of Impairment loss allowance (€bn) allowance as % of advances non-performing exposures Residential mortgages 38.0 0.5 1.3% - Ireland 22.5 0.3 1.3% - UK - Ireland SME - UK SME 15.5 0.2 1.3% Non-property SME and Corporate 21.5 1.6 7.3% 7.2 0.6 8.1% 1.6 0.1 7.2% - Corporate 12.7 0.9 6.9% Property and Construction 8.2 0.4 5.1% - Investment property 7.1 0.4 5.7% - Land and development 1.1 0.0 1.4% Consumer 5.4 0.1 2.7% - Ireland 2.2 0.1 3.5% - UK 3.2 0.1 2.3% ܘܘooooooooooö] 0.1 30% 0.1 34% 0.0 24% 0.8 50% 0.4 63% 0.1 57% 0.4 40% 0.2 46% 0.2 45% 0.0 83% 0.2 116% 0.1 86% 0.1 147% Total loans and advances to customers 73.0 2.6 3.6% 1.3 49% 47#48Portfolio by stage Bank of Ireland Composition (Dec 23) Gross carrying amount (before impairment loss allowance) Impairment loss allowance Sectoral analysis by stage Stage 1 €m Stage 2 Stage 3 POCI Total Stage 1 Stage 2 Stage 3 POCI Total ILA % of gross loans €m €m €m €m €m €m €m €m €m Residential Mortgages 42,786 3,574 770 142 47,272 40 56 141 9 246 0.5% - Ireland 29,365 2,354 383 142 32,244 - UK 13,421 1,220 387 15,028 Non-property SME and Corporate 14,737 4,632 1,080 1 20,450 - Ireland SME 5,667 1,144 342 1 7,154 - UK SME 1,154 313 80 1,547 - Corporate 7,916 3,175 658 11,749 Property and Construction 3,336 3,518 369 7,223 - Investment property 2,934 3,429 320 6,683 - Land and development Consumer 402 89 49 540 4,870 801 130 5,801 - Motor lending UK 1,749 410 38 2,197 - Loans UK 966 234 15 1,215 - Motor lending Ireland 798 3 12 813 - Loans Ireland 800 117 55 972 - Credit cards Ireland 557 37 10 604 225352223642603 28 32 89 9 158 0.5% 12 24 52 88 0.6% 154 330 549 2.7% 45 161 242 3.4% 22 22 49 3.2% 87 147 258 2.2% 144 80 249 3.4% 141 69 232 3.5% 3 11 17 3.1% 67 61 178 3.1% 7 13 24 1.1% 29 41 1 71 5.8% - 5 11 1.4% 8 13 36 57 5.9% Total 65,729 12,525 2,349 143 80,746 180 6 421 6 15 2.5% 612 9 1,222 1.5% Gross carrying amount Composition (Dec 22) (before impairment loss allowance) Impairment loss allowance ILA % of Sectoral analysis by stage Stage 1 Stage 2 Stage 3 POCI Total Stage 1 Stage 2 Stage 3 POCI Total gross loans €m €m €m €m €m €m €m €m Residential Mortgages 34,020 3,546 450 4 38,020 18 38 89 - Ireland 19,733 2,484 251 4 22,472 8 22 69 - UK 14,287 1,062 199 - 15,548 10 16 20 Non-property SME and Corporate 15,253 4,665 1,534 16 21,468 65 153 563 - Ireland SME 4,931 1,683 561 7,175 39 63 269 - UK SME 1,177 280 121 1,578 4 12 45 - Corporate 9,145 2,702 852 16 12,715 22 78 249 EININ €m €m 1 146 0.4% 1 100 0.4% 46 0.3% 2 783 3.6% 371 5.2% 61 3.9% 351 2.8% Property and Construction 3,864 3,922 355 60 8,201 10 53 102 195 2.4% - Investment property 3,216 3,469 339 60 7,084 7 47 97 181 2.6% - Land and development 648 453 16 1,117 3 6 5 14 1.3% Consumer 4,694 510 146 5,350 49 41 81 171 3.2% - Motor lending UK 1,553 225 27 1,805 3 4 9 16 0.9% - Loans UK 1,216 126 45 1,387 31 25 34 90 6.5% - Motor lending Ireland 736 23 759 4 10 14 1.8% - Loans Ireland 686 137 40 863 8 9 21 38 4.4% - Credit cards Ireland 503 22 11 536 3 3 7 13 2.4% Total 57,831 12,643 2,485 80 73,039 142 285 835 33 1,295 1.8% 48#49Residential mortgages / Consumer loans Gross loans by stage 0.4% Residential mortgages Consumer • €38.0bn €47.3bn €5.3bn €5.8bn €0.1bn €0.9bn €0.1bn €3.6bn €0.8bn €0.5bn €0.5bn €3.5bn €42.8bn €4.7bn €4.9bn €34bn €146m Dec 22 Dec 23 ■Stage 1 Stage 2 Stage 3 ILA movement Residential mortgages €40m €60m Dec 22 Dec 23 ■Stage 1 Stage 2 Stage 3 Consumer 0.5% 3.2% 3.1% €27m (€20m) €246m €171m Bank of Ireland • • Residential mortgages Mortgage portfolios 59% of Group loan book Average LTV of 55% on stock 88% of the portfolio has LTV < 80% Stage 2 loans increased from €3.5bn at FY22 to €3.6bn at FY23 primarily reflecting credit risk assessments for emerging affordability risk and portfolio activity offset by impacts of model updates Stage 3 loans (incl. POCIs) increased by €0.4bn to €0.9bn partially due to acquisition of c.€0.1bn KBCI POCIs alongside emergence of new defaults (primarily UK) Stage 3 cover (excl. POCIs) decreased to 18.3% at FY23 (FY22 19.7%) reflecting evolution of asset mix in defaulted book (now weighted to owner occupied) and disposal of legacy NPE buy-to-let exposures €0.1bn increase in ILA stock reflects net impacts arising from portfolio activity, model updates, PMAs and KBCI acquisition leading to an increase in total impairment cover from 0.4% at FY22 to 0.5% at FY23 Consumer • • 7% of Group loan book Stage 2 loans increased from €0.5bn at FY 2022 to €0.8bn at FY23 primarily reflecting credit risk assessments for emerging affordability risk €7m increase in ILA stock reflects increases from portfolio activity and FLI/ model updates partly offset by ILA utilisation (primarily UK personal loans) Total impairment cover remained stable at 3.1% (3.2% at FY22) • €178m Dec 22 Stage 1/2 Stage 3 Dec 23 Dec 22 Stage 1/2 Stage 3 Dec 23 • ⚫ILA % of gross loans 49#50Bank of Ireland Non-property SME and Corporate / Property and Construction Gross loans by stage Non-property SME and Corporate Property & Construction €8.2bn €0.4bn • €21.5bn €20.5bn €7.2bn • €1.5bn €1.1bn €0.4bn €4.7bn €4.6bn €3.9bn • €3.5bn €15.3bn €14.8bn €3.9bn Dec 22 Dec 23 Stage 1 Stage 2 Stage 3 Dec 22 €3.3bn Dec 23 ■Stage 1 Stage 2 Stage 3 ILA movement Property and Construction Non-property SME and Corporate 3.6% €783m 2.7% 2.4% €1m (€235m) €106m (€52m) €549m €195m Non-property SME and Corporate . 25% of Group loan book, well diversified by geography and sector €0.1bn decrease in Stage 2 loans since FY22 driven by portfolio activity offset by FLI/model updates Stage 3 balances decreased by €0.4bn reflecting resolution activity including NPE portfolio disposal completed in H223 Stage 3 cover reduced to 30.5% (FY22 36.7%) and total impairment cover reduced to 2.7% (FY22 3.6%) reflecting NPE disposal and resolution of highly provisioned legacy cases in the Corporate portfolio Property & Construction • 3.4% • • €249m • 9% of Group loan book (FY22 11%); €6.7bn investment property; €0.5bn development lending €0.4bn reduction in stage 2 loans in FY23 due to portfolio activity including net repayments/redemptions Stage 3 loans have remained stable at €0.4bn (FY22 €0.4bn). Stage 3 cover reduced to 21.8% (FY22 28.7%) reflecting resolution activity including NPE disposal Total impairment cover increased from 2.4% at FY22 to 3.4% at FY23, driven by the application of the €48m Investment Property PMA Investment property exposures Office (37%), Retail (32%), Residential (20%) and Other (11%) Dec 22 Stage 1/2 Stage 3 Dec 23 Dec 22 Stage 1/2 Stage 3 Dec 23 ●ILA % of gross loans 50#51Bank of Ireland Forward Looking Information (FLI) - macroeconomic scenarios Ireland United Kingdom 31 December 2023 Probability weighted scenario GDP growth¹ 2024 2025 2026-2028 2024 2025 2026-2028 2.9% 3.6% 3.4% 0.1% 0.6% 1.5% GNP growth¹ 3.6% 3.4% 3.3% n/a n/a n/a Unemployment rate² 4.6% 5.1% 5.3% 4.9% 5.2% 5.3% Residential property price growth³ (4.4%) (1.2%) 1.5% (7.0%) (1.2%) 1.9% Commercial property price growth³ (11.6%) (3.2%) 1.7% (10.5%) (3.2%) 1.7% Central scenario - 45% probability weighting GDP growth 3.3% 4.0% 3.6% 0.5% 1.1% 1.6% GNP growth 4.2% 4.0% 3.5% n/a n/a n/a Unemployment rate 4.2% 4.3% 4.5% 4.7% 4.7% 4.6% Residential property price growth 0.0% 0.0% 1.7% (4.0%) 0.0% 2.3% Commercial property price growth (11.0%) (2.5%) 2.5% (9.5%) (2.0%) 2.5% Upside scenario -20% probability weighting GDP growth 4.4% 5.0% 3.9% 1.4% 1.8% 2.0% GNP growth 5.0% 4.7% 3.7% n/a n/a n/a Unemployment rate 3.9% 3.8% 3.8% 4.1% 3.9% 3.7% Residential property price growth 1.0% 2.0% 3.0% (1.0%) 2.0% 2.7% Commercial property price growth (3.0%) 2.0% 3.0% (2.0%) 1.0% 2.7% Downside scenario 1 -25% probability weighting GDP growth 2.1% 2.6% 3.1% (0.7%) (0.3%) 1.2% GNP growth' 2.7% 2.3% 2.9% n/a n/a n/a Unemployment rate 5.1% 6.3% 6.6% 5.2% 6.1% 6.5% Residential property price growth (12.0%) (4.0%) 0.7% (13.0%) (4.0%) 1.3% Commercial property price growth (16.0%) (6.5%) 0.3% (15.5%) (6.5%) 0.5% Downside scenario 2 - 10% probability weighting GDP growth (0.2%) 1.3% 2.6% (2.2%) (1.9%) 0.9% GNP growth 0.4% 1.0% 2.4% n/a n/a n/a Unemployment rate 6.3% 8.1% 9.0% 6.4% 8.0% 8.4% Residential property price growth Commercial property price growth (16.0%) (6.0%) (0.7%) (17.0%) (6.0%) 0.0% (20.0%) (8.5%) (1.2%) (19.0%) (8.5%) (0.8%) 1 Annual growth rate; for all scenarios 2 Average yearly rate; for all scenarios 3 Year-end figures; for all scenarios 51#52Bank of Ireland ILA sensitivity to macroeconomic scenarios The following table indicates the approximate extent to which impairment loss allowance (ILA), excluding Group management adjustments, would be higher or lower than reported were a 100% weighting applied to the central, upside and downside future macroeconomic scenarios respectively. 31 December 2023 Impact of applying only a central, upside or downside scenario rather than multiple probability weighted scenarios¹ Total Change in impairment loss allowance Multiple scenarios Central scenario Upside scenario 1 Downside scenario 1 Downside scenario 2 Impairment loss allowance €m Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % 1,137 (107) (10%) (219) (19%) 311 27% 821 72% The following table indicates the approximate extent to which impairment loss allowances for the residential mortgage portfolios, would be higher or lower than the application of a central scenario if there was an immediate change in residential property prices at the reporting date. Although such changes would not be observed in isolation, as economic indicators tend to be correlated in a coherent scenario, this gives insight into the sensitivity of the Group's impairment loss allowance to a once-off change in residential property values. 31 December 2023 Impact of an immediate change in residential property prices compared to a central scenario impairment loss allowance Residential mortgages Change in impairment loss allowance Central scenario Residential property price reduction of 10% Residential property price Residential property price reduction of 5% increase of 5% Residential property price increase of 10% Impairment loss allowance €m Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % Impairment loss allowance €m Impact % 197 39 20% 18 9% (13) (7%) (26) (13%) 52#53Ordinary shareholders' equity and TNAV Movement in ordinary shareholders' equity Ordinary shareholders' equity at beginning of period Movements: Profit/ (Loss) for the period Dec 22 (€m¹) 9,933 Bank of Ireland Dec 23 (€m) 10,489 858 1,601 Share buy back - repurchase of shares (50) (125) Dividend paid to ordinary shareholders (54) (225) Dividends on preference equity interests (8) (6) Redemption and buyback of preference stock (40) Distribution on other equity instruments - Additional Tier 1 coupon (net of tax) Re-measurement of the net defined benefit pension liability (69) (69) 91 (28) Debt instruments at FVOCI reserve movements (146) (5) Revaluation reserve movement Cash flow hedge reserve movement Liability credit reserve movements Foreign exchange movements Changed in value and amount of shares held Ordinary shareholders' equity at end of period Tangible Net Asset Value (3) (6) 5 (12) 15 (14) (93) 10 29 3 10,489 11,592 Dec 22 (€m¹) Dec 23 (€m) Ordinary shareholders' equity at the end of period 10,489 11,592 Adjustments: Intangible assets and goodwill (1,276) (1,408) Own shares held for benefit of life assurance policyholders 10 7 Tangible Net Asset Value (TNAV) 9,223 10,191 Number of ordinary shares in issue at the end of the period excluding treasury shares TNAV per share (€) 1,069 1,056 €8.63 €9.65 1 Restated for impact of IFRS 17 53#54Fully Loaded CET1 ratio Capital ratios - 31 Dec 2023 Total equity Foreseeable distribution Less Additional Tier 1 Deferred tax¹ Intangible assets and goodwill Expected loss deduction Pension Fund Asset Other items² Common Equity Tier 1 Capital Credit RWA Operational RWA Market, counterparty credit risk and securitisations Other assets / 10% / 15% / threshold deduction Total RWA Common Equity Tier 1 ratio Total Capital ratio Leverage ratio 1 Deferred tax assets due to temporary differences are included in other RWA with a 250% risk weighting applied 2 Other items includes other capital deductions, principal ones being prudential valuation adjustment, 10%/15% deduction and calendar provisioning deduction 3 Reflects share buyback of €520m and proposed ordinary dividend of €634m. Ordinary dividend subject to shareholder approval 4 Restated for impact of IFRS 17 Bank of Ireland Fully loaded ratio (€bn) Fully loaded ratio (€bn) Dec 23 Dec 224 12.6 11.5 (1.2)3 (0.3) (1.0) (1.0) (0.8) (1.0) (1.0) (1.0) (0.1) (0.2) (0.6) (0.6) (0.4) (0.4) 7.5 7.0 39.6 35.9 5.9 4.8 2.7 2.6 4.2 3.5 52.5 46.8 14.3% 15.1% 19.0% 20.3% 6.3% 6.2% 54#55Return on Tangible Equity (ROTE) FY 2023: Headline vs. Adjusted Adjustments FY 2023 Headline Additional gains & valuation items, Adjusted for CET1 ratio at 14.0% Pension Surplus Bank of Ireland FY 2023 Adjusted (€m) (€m) net of tax Profit for the period Coupon on Additional Tier 1 securities Preference share dividends 1,601 (69) (6) Adjusted profit after tax 1,526 (40) 1,486 At December 2023 Shareholders' equity 11,592 (167) (692) 10,733 Intangible assets (1,408) (1,408) Shareholders' tangible equity 10,184 (167) (692) 9,325 Average shareholders' tangible equity 9,847 (450) (828) 8,569 Return on Tangible Equity (ROTE) 15.5% 17.3% Profit after tax (per above) Average CET1 @ 14% Return on Capital • FY23 Adjusted Return on Tangible Equity is adjusted for: - - Additional gains and valuation items, net of tax - €40m - Average shareholders' tangible equity calculated on a CET1 Ratio at 14.0% - €450m Pension surplus - €828m 1,526 7,211 21.2% 55#56Underlying Cost-to-income ratio Headline vs. Adjusted Net interest income Other income Bank of Ireland FY 2023 Headline (€m) 3,682 Pro forma adjustments (€m) FY 2023 Pro forma (€m) 3,682 - Business income 707 707 - Additional gains and other valuation items 39 (39) 0 Total Income 4,428 (39) 4,389 Costs - Operating expenses Costs Cost income ratio Underlying Cost-to-income ratio excludes: Levies and regulatory fees Non-core items (1,857) (1,857) 42% . (1,857) (1,857) 42% FY23 adjusted cost-to-income ratio is adjusted for: Additional gains, valuation and other items of €39m 56#57Wealth and Insurance - IFRS 17 application FY 20221 (€m) FY 2023 (€m) Income Expenses 230 325 (146) (228) Operating contribution 84 97 Investment valuation movement (97) 36 Underlying contribution (13) 133 CSM 563 589 Bank of Ireland • On 1 Jan 2023, the IFRS 17 accounting standard related to insurance contracts became effective, replacing IFRS 4. This has a material impact on the recognition, measurement, presentation and disclosure of the insurance business in the Group's financial statements. The application of IFRS 17 does not impact on the economic value created from the Wealth and Insurance division or the ability of the Group to upstream dividends from its NIAC life assurance subsidiary FY23 growth in operating income and operating expenses reflect a full year contribution from Davy (vs seven months in FY22), as well as underlying business momentum within NIAC; market movements have resulted in a positive investment valuation movement within NIAC of €36m for FY23 Embedded value within the Wealth and Insurance division (excluding Davy) was €1.3bn at 31 Dec 2023 (+11% y/y) The impact of the introduction of IFRS 17 on shareholders' equity was €371m at the transition date of 1 Jan 2022 and €410m at the application date of 1 Jan 2023 IFRS 17 has introduced contractual service margin (CSM) which represents the unearned profit of a group of insurance and reinsurance contracts which is released in line with insurance service provided. The CSM of the Group increased by €36m to €589m during FY23 Dec 2022 AUM² Davy NIAC (€bn) Dec 2023 (€bn) • 19 24 • 20 22 39 46 Total AUM . 1 Restated for impact of IFRS 17 2 NIAC and Davy AUM movements include impact of c.€0.95bn of client fund migration from NIAC to Davy in 2023 57#58118 Defined benefit pension schemes Group IAS19 defined benefit pension (deficit)/surplus 3.60% 3.40% €7.2bn Bank of Ireland Total Group defined benefit pension scheme assets (%) €7.2bn €8.4bn €8.9bn €9.6bn €6.9bn €7.1bn 2.10% 2.00% 1.30% 1.35% 55% 65% 65% 69% 66% 66% 69% 0.80% €0.70bn €0.60bn €0.68bn 21% 23% 23% 21% 24% 29% 25% 24% 12% 12% 10% 10% (€0.23bn) (€0.48bn) Dec 17 Dec 18 (€0.14bn) (€0.13bn) 5% 6% Dec 17 Dec 18 Dec 19 Dec 20 Dec 21 Dec 22 Dec 23 Dec 19 Dec 20 Dec 21 Dec 22 Dec 23 Credit/LDI/Hedging EUR discount rate IAS19 DB pension (deficit)/surplus IAS19 pension sensitivities (Dec 2017 / Dec 2018 / Dec 2019 / Dec 2020 / Dec 2021 / Dec 2022 / Dec 2023) €m 88 Interest rates¹ Credit spreads² 107 108 Inflation³ 4 128 06 102 121 137 3 Global equity4 1 Sensitivity of Group funding requirement to a 0.25% decrease in interest rates 2 Sensitivity of IAS19 liabilities to a 0.10% decrease in credit spread over risk free rates Sensitivity of Group funding requirement to a 0.10% increase in long term inflation 4 Sensitivity of Group assets to a 5% movement in global equity markets with allowance for other correlated diversified asset classes 73 • • • Listed equities Diversified assets¹ 1 Diversified assets includes infrastructure, private equity, hedge funds and property IAS19 net pension surplus of €0.68bn at Dec 2023 (€0.7bn net surplus Dec 2022). Schemes in surplus €0.69bn, schemes in deficit €0.01bn Both euro and sterling discount rates decreased over the year (20 bps and 25 bps respectively). The euro discount rate change was due primarily to reductions in long term risk free interest rates, while the sterling discount rate change was a combination of reductions in the corporate bond credit spreads and long term risk free interest rates The discount rate reductions resulted in an increase in Group DB pension scheme liabilities, partially offset by a corresponding increase in the interest rate hedging assets Long term euro inflation assumptions (2.3%) and sterling inflation assumptions (3.15%) reduced in the period (30 bps and 15 bps respectively). The resulting decrease in liabilities was partially offset by the decrease in inflation hedging assets Further progress was made over the course of the year on the de-risking of the investment strategy of the BSPF, the Group's largest pension scheme. When completed this will result in a further reduction in return-seeking assets and illiquid assets, and an increase in Credit/LDI/ Hedging assets The IAS19 pension sensitivities graphs demonstrate the reduction over recent years in the sensitivity of the Group's pension schemes to movements in interest rates, credit spreads, inflation and equities 58#59Corporate Structure Holding company Bank of Ireland Group plc (BOIG) Bank of Ireland AT1 Tier 2 Senior unsecured 100% The Governor and Company of the Bank of Ireland (GovCo) → Senior unsecured Bank of Ireland Capital / MREL Operating subsidiaries • 100% ↓ New Ireland Assurance Company plc NEW RELAND Bank of Ireland 100% Bank of Ireland Mortgage Bank Unlimited Company (BOIMB) Bank of Ireland ↳ Irish Covered Bonds (ACS) 100% K Bank of Ireland (UK) plc Bank of Ireland UK RMBS Preferred resolution strategy for the Group consists of a Single Point of Entry (SPE) bail-in strategy through the Group holding company (BOIG) Transparent and well-defined resolution strategy in comparison to other jurisdictions In 2017 BOIG introduced on top of the existing group structure supporting an SPE preferred resolution strategy No change to any of the Group's existing operating companies Bail-in at BOIG is the primary resolution tool. MREL requirements are expected to be met through junior and senior issuance from BOIG Funding Losses are passed to BOIG by the write-down of intragroup assets. BOIG investors bear loss in accordance with the resolution² hierarchy. Resolution authorities required to apply the "No creditor worse off" principle in application of the bail-in tool Funding requirements may also continue to be met, as required, through the issue of Irish Covered Bonds (ACS) by Bank of Ireland Mortgage Bank Unlimited Company, Residential Mortgage Backed Securities (RMBS) by Bank of Ireland (UK) plc and senior unsecured issuance by GovCo 1 100% shareholding via intermediate holding company 2 Per Regulations 87 and 96 of the European Union (Bank Recovery and Resolution) Regulations 2015, as amended 59#60Bank of Ireland Forward-Looking Statement This document contains forward-looking statements with respect to certain of the Bank of Ireland Group plc (the 'Company' or 'BOIG plc') and its subsidiaries' (collectively the 'Group' or 'BOIG plc Group') plans and its current goals and expectations relating to its future financial condition and performance, the markets in which it operates and its future capital requirements. These forward-looking statements often can be identified by the fact that they do not relate only to historical or current facts. Generally, but not always, words such as 'may,' 'could,' 'should,' 'will,' 'expect,' 'intend,' 'estimate,' 'anticipate,' 'assume,' 'believe,' 'plan,' 'seek,' 'continue,' 'target,' 'goal,' 'would,' or their negative variations or similar expressions identify forward-looking statements, but their absence does not mean that a statement is not forward-looking. Examples of forward-looking statements include, among others: statements regarding the Group's near term and longer term future capital requirements and ratios, LDRs, expected impairment charges, the level of the Group's assets, the Group's financial position, future income, business strategy, projected costs, margins, future payment of dividends, future share buybacks, the implementation of changes in respect of certain of the Group's pension schemes, estimates of capital expenditures, discussions with Irish, UK, European and other regulators, plans and objectives for future operations, and the impact of Russia's invasion of Ukraine particularly on certain of the above issues and generally on the global and domestic economies. Such forward-looking statements are inherently subject to risks and uncertainties, and hence actual results may differ materially from those expressed or implied by such forward-looking statements. Such risks and uncertainties include, but are not limited to, those as set out in the Risk Management Report in the Group's Annual Report for the year ended 31 December 2023. Nothing in this document should be considered to be a forecast of future profitability, dividend forecast or financial position of the Group and none of the information in this document is or is intended to be a profit forecast, dividend forecast, or profit estimate. Any forward-looking statement speaks only as at the date it is made. The Group does not undertake to release publicly any revision to these forward-looking statements to reflect events, circumstances or unanticipated events occurring after the date hereof. 60#61Contact details For further information please contact: Group Chief Financial Officer Mark Spain tel: +353 1 250 8900 ext. 43291 [email protected] Investor Relations Darach O'Leary Eamonn Hughes Owen Callan Philip O'Sullivan Darragh Crowley Group Treasury Tony Morley Alan Elliott John Leahy Redmond O'Leary tel: +353 87 948 0650 tel: +353 87 202 6325 tel: +353 86 047 1678 tel: +353 86 358 7674 tel: +353 87 380 3246 tel: +353 1 250 8900 ext. 41974 tel: +353 1 250 8900 ext. 44371 tel: +353 87 341 4286 tel: +353 1 250 8900 ext. 44198 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Investor Relations website www.bankofireland.com/investor Bank of Ireland 61#62Empty