#1The Commercial Bank (P.S.Q.C.) Financial Results For the quarter ended 31 March 2022 البنك التجاري COMMERCIAL BANK 55#2Forward Looking Statements • This presentation and subsequent discussion may contain certain forward-looking statements with respect to certain plans and current goals and expectations of Commercial Bank and its associated companies relating to their future financial condition and performance. These forward-looking statements do not relate only to historical or current facts but also represent Commercial Bank's expectations and beliefs concerning future events. By their nature forward-looking statements involve known and unknown risks and uncertainty because they relate to future events and circumstances including a number of factors which are beyond Commercial Bank's control. As a result, Commercial Bank's actual future results or performance may differ materially from the plans, goals and expectations expressed or implied in such statements. Any forward-looking statements made by or on behalf of Commercial Bank speak only as of the date they are made. Commercial Bank does not undertake to update forward-looking statements to reflect any changes in Commercial Bank's expectations with regard thereto or any changes in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this presentation do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of an offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments. 2 55#3Α ECONOMY AND FIVE YEAR PLAN TARGETS CONSOLIDATED HIGHLIGHTS AND PERFORMANCE ASSOCIATES AND SUBSIDIARY PERFORMANCE 3 55#4Qatar Outlook economy well positioned for 2022 and beyond Policy Economy Embargo Ended, Rollout of Covid 19 vaccines Sector World recovery Cup Source: International Monetary Fund, MCD Statistical Appendix April 2022; Qatar Energy Fiscal strength . • Qatar's GDP growth is projected at 3.4 percent in 2022. • IMF projects Qatar to swiftly return to a current account surplus in 2022 • • • - with current account balance projected at 19.9% of GDP in 2022. Multiple infrastructure projects (e.g. World Cup 2022 stadiums, Qatar Rail, Lusail) will continue to bolster the economy. Qatar is one of the world's largest LNG exporter. Qatar Energy (QE), the state-run LNG producer, plans to increase production to 110 million tonnes per annum (mtpa) by 2025 from current's 77 mtpa via the Phase 1 North Field expansion (North Field East). The second phase (North Field South) will further boost Qatar's LNG production capacity to 126 mtpa by 2027. These measures will secure Qatar's position as the world's leading supplier of LNG. 55#5Our progress to date and next five year plan targets Strategic intent CET1 Risk Management 2016 2017-21-5 Year Plan Targets 2021 2022-26 Plan Targets 2022 Guidance CET1: 9.7% CAR : 15.2% 11.0% 11.5% 16.0% 16.5% 11.7% 13.0% 14.0% 11.7% 12.2% 18.1% 18.5% 19.0% 18.0% 18.5% NPL: 5.0% 4.0% - 4.5% COR: 1.6% 50 bps 4.7% 111bps 2.5% 60-80 bps 4.0% -4.5% 100-110 bps Reshape loan book Gov/public sector: 10% 16% 18% Real estate : 28% 20% 19% 25% 16% 19% 18% Cost to Income Ratio Consolidated : 45.7% 35% Domestic: 40.2% 30% 24.1% 20.5% < 20% < 17% < 23% < 20.5% Return on Equity (ROE) ROE: 2.7% 10% 10% 13% - 15% 11.5% 12.5% 5 55#6CB and Qatari Banks Foreign Funding Non-resident funding (USD billion) 196 121 16 10 100% Deposit Breakdown Qatar Banking Sector 27% 80% 32% 49% 61% 60% 39% Gov. & Semi-Gov. Agencies, 31% Corporate, 19% 38% 40% 30% 20% 30% 34% 30% 22% I 9% Non Resident, 28% Individuals, 22% 0% 2021 2018 2021 2018 Qatar Banks CB Bond issuances and syndicated loans/borrowings Customer deposits Due to Banks Fitch Ratings Comments • The rating action reflects the Qatari banking sector's increased reliance on external funding and recent rapid asset growth, which Fitch believes has weakened the sovereign's ability to provide support to the system, in case of need. Non-resident funding reached USD196 billion or 47% of the Qatari banking sector's liabilities at end-2021 (up from USD121 billion or 38% at end-2018). CB Position . The Bank has strong relationship with its non-resident customers. They have been with the Bank for more than five years. Even during the blockade, CB did not lose non-resident deposits. The Bank continues to diversify the sources of funding. Bond issuances and syndicated loans/borrowings have average remaining tenor of over 2.5 years which moderates funding risks. December 2021 Gov. & Semi- Gov. Agencies 24% Non resident deposits 21% December 2021 Source: QCB Corporate 26% Individuals 29% CB Gov. & Semi-Gov. Agencies, 30% Corporate, 20% Individuals, 23% Non Resident, 27% February 2022 Gov. & Semi-Gov. Agencies - 23% Non resident deposits 18% Corporate 29% Individuals 30% March 2022 55#7ECONOMY AND FIVE YEAR PLAN TARGETS CONSOLIDATED HIGHLIGHTS AND PERFORMANCE ASSOCIATES AND SUBSIDIARY PERFORMANCE 7 55#8Executive summary Strategic Focus Results . Progress Net profit of QAR 702.3 million, up by 16.5% compared to the same period in Q1 2021. Normalized operating income of QAR 1,216.2 million, up by 11.9% (+14.3% on reported basis) NIMs increased to 2.8% from 2.6% in Q1 2021. Operating profit of QAR 942.5 million, up by 18.6% as compared to Q1 2021. • Total assets of QAR 171.5 billion, up by 5.1%. . "Best Bank" award in Qatar by Global Finance. • "Best Trade Finance Provider" award in Qatar by Global Finance. Capital & Funding Reshaping Loan Book Provisioning Costs Subsidiaries & Associates • . • • • "Serving Business Owners" award in Private Banking and Wealth Management in Qatar from Euromoney. CET1, Tier 1 and Total Capital Ratios at 12.2%, 16.4% and 18.1%, respectively, as compared to 12.0%, 16.3% and 18.3% at Mar 2021. Low cost deposits have increased by 10.9%, year-on-year. Consolidated loan book stood at QAR 98.4 billion, down 1.0% from Mar 2021 but up by 0.4% from Dec 2021. Focus remains on re-shaping profile of the lending book Continued diversification of risk across a range of sectors including decreasing real estate exposure and increasing exposure to government and public sector. Growth in commercial and services sectors, but Government sector exposures decreased to 16% in Mar 2022 from 19% in Mar 2021 due to repayment of the temporary overdraft by Government. NPL ratio increased to 4.6% at Mar 2022 from 4.2% at Mar 2021, however this has decreased from 4.7% in Dec 2021. Loan coverage ratio (including ECL) decreased to 100.2% as compared with 105.9% in Mar 2021, but increased from 97.4% in Dec 2021. Due to continued prudent provisioning on NPL customers, gross cost of risk increased to 118 bps in Mar 22 Vs 108 bps in Mar 21. Net cost of risk increased to 96 bps at Mar 2022 compared with 87 bps at Mar 2021. Normalized consolidated cost to income ratio decreased to 22.5% (reported 29.0%) in Q1 2022 from 26.8% (reported 31.5%) in Q1 2021 and in Qatar decreased to 20.4% (reported 27.6%) in Q1 2022 from 22.2% (reported 27.5%) in Q1 2021. Subsidiary and associates have improved profitability year-on-year. Alternatif Bank reported net profit of TL 131.8m (QAR 34.4m), compared to a net loss of TL 41.3m in Q1 2021. NBO reported net profit of OMR 10.2m (CB's share QAR 33.8m), compared to a net profit of OMR 6.9 million in Q1 2021. UAB reported a net profit of AED 30.4m (CB's share of QAR 12.0m), compared to a net profit of AED 10.2m in Q1 2021. Normalized numbers exclude the impact of fully hedged staff performance rights scheme. Due to accounting requirements, it results in a gross up of operating income and operating cost lines, so accordingly, the impact is removed to show the underlying trend of the results. 8 55#9Financial Progress Q1 2021 Q2 2021 Q3 2021 Q4 2021 Q1 2022 Variance Variance Q1 2022 Q1 2021 Variance Q1 2022 v Q1 2022 v Q1 2022 v QAR million Normalized Normalized Normalized Normalized Normalized Q4 2021 Q1 2021 Reported Reported Q1 2021 Normalized Normalized Reported Operating Income 1,087 1,197 1,206 1,282 1,216 -5.1% 11.9% 1,327 1,161 14.3% Costs -292 -287 -287 -284 -274 3.7% 6.1% -385 -366 5.1% Operating Profit 795 910 919 998 942 -5.6% 18.6% 942 795 18.6% Net Provisions* -224 -220 -143 -559 -276 50.6% -23.0% -276 -224 23.0% Associates Income (Loss) 27 36 33 -258 47 118.1% 70.6% 47 27 -70.6% Net Profit 603 725 805 173 702 305.9% 16.5% 702 603 16.5% Lending Volume 99,387 100,588 101,093 98,003 98,366 0.4% -1.0% 98,366 99,387 -1.0% Deposit Volume 81,839 82,340 80,684 81,958 84,547 3.2% 3.3% 84,547 81,839 3.3% NIM 2.6% 2.7% 2.7% 2.7% 2.8% 0.1% 0.2% 2.8% 2.6% 0.2% C/I Ratio 26.8% 24.0% 23.8% 22.2% 22.5% 0.3% -4.3% 29.0% 31.5% -2.5% COR (bps)-gross 108 90 69 231 118 113 10 118 108 -10 COR (bps) - net 87 80 55 206 96 110 9 96 87 -9 NPL Ratio 4.2% 4.1% 4.0% 4.7% 4.6% 0.1% 0.4% 4.6% 4.2% -0.4% Coverage Ratio* 105.9% 112.1% 115.9% 97.4% 100.2% 2.8% -5.7% 100.2% 105.9% 5.7% CET 1 12.0% 12.0% 11.9% 11.7% 12.2% 0.5% 0.2% 12.2% 12.0% 0.2% Tier 1 16.3% 16.3% 16.2% 16.0% 16.4% 0.4% 0.1% 16.4% 16.3% 0.1% CAR 18.3% 18.4% 18.3% 18.1% 18.1% 0.0% -0.2% 18.1% 18.3% -0.2% *includes ECL Normalised is after removing the impact of IFRS 2 from costs and derivative income from operating income to show underlying business trend (see slide 11) 9 55#10Group Financial Performance - Quarter ended 31 March 2022 Group Profitability Consolidated Balance Sheet QAR Million Q1 2022 Q1 2021 % QAR Million Mar 2022 Mar 2021 % Net interest income 954 856 11.4% Total assets 171,467 163,080 5.1% Non-interest income 373 305 22.5% Loans & advances 98,366 99,387 -1.0% Total costs (385) (366) 5.1% Investment Securities 28,270 25,452 11.1% Net provisions (276) (224) 23.0% Customer Deposits 84,547 81,839 3.3% Associates income 47 27 70.6% Net profit 702 603 Total equity 16.5% 23,737 23,415 1.4% Performance Ratios ROAE ROAA NIM Capital Q1 2022 Q1 2021 Mar 2022 Mar 2021 11.6% 10.6% RWA (QAR million) 120,241 116,804 1.6% 1.5% Tier 1 ratio (Basel III) 16.4% 16.3% 2.8% 2.6% Total Capital ratio (Basel III) 18.1% 18.3% 10 10 55#11Leader in Digital Innovation Driving Customer Experience and Cost Benefits Corporate THE ASIAN BANKER MIDDLE EAST & AFRICA EXCELLENCE IN RATA FONCIAL SERVICES AWARDS 2021 This is to ay that Commercial Bank fuld af the cited to be recognised A MIDDLE EA BEST BAN AWARD FUROMONEY by mer noustry poers as the winoro Best Social Media Engagement In the Middle East (corded www.co BANK A BEST QAT BAN BEST BA NARD 20 RD 2021 GLOBAL Best Bank in Qeter DIGITAL BANKA BEST DIGITA GLOBAL DIGITAL BEST DIGIT GLOBAL GORAK FINANCE TRADE FINAL FINAN Best Mote Ba Best in Saca Media and Services INTERNATIONAL INTERNATIONAL FINANCE AWARDS 2021 The Commercial Bank (P.S.QC) AL Most Innovative Customer Service Bank BANK Linked in TOP COMPANIES KAWARD AWARD 202 D LOBAL ORAKCE GRANCE FINANCE FINANCE Best Noble Barking Apo Consumer Dotal Banking Hurmation Secunty and t Management Care HYKICE SKYYCE JATIDIO PROVIDER BVW DIGLENT EUROMONEY DD Bvwk BEST BAN FINANCE AWARD D 2023 • Best Cash Management Bank (2016 - 2021) from The Asian Banker . • Best Transaction Bank in Qatar (2018-2021) from The Asian Banker Best Online Cash Management (2019, 2020) from Global Finance Best Trade Finance Service (2019 – 2022) from Global Finance Best Mobile Banking App (2021) from Global Finance Retail . • • Qatar • The "Serving Business Owners" in Private Banking and Wealth Management in Qatar (2021-2022) from Euromoney The "Data Management and Security" in Private Banking and Wealth Management in Qatar (2021) from Euromoney Visa Global Service Quality Award 2020 Best Retail Bank in Qatar (2017-2020) from The Asian Banker Best Consumer Digital Bank from Global Finance (2020) • Best Online Product Offering from Global Finance (2020) СОНЬКИТЕ! • • LOB • Best Mobile Banking App from Global Finance (2021) Best Information Security and Fraud Management from Global Finance (2021) Best in Social Media Marketing and Services from Global Finance (2021) Innovation Awards • • . . Most Innovative Customer Service Bank from International Finance Magazine (2021) Best Bank in Qatar from Global Finance (2021-2022) Best Bank in Qatar from Euromoney (2021) Best in Social Media Engagement in the Middle East from The Asian Banker (2021) Best Performing Bank from The Banker (2020) BEST GLOBAL FINANCE 2022 Serving that Mw Private ng Wealth Manag Ob GLOBAL FINANCE • Best Digital Bank from Asia Money (2020-2021) • Most Innovative Digital Bank from International Finance (2020) • Most Innovative Digital Bank from Global Finance (2020) 11 55#12Earnings Performance - For the year quarter ended 31 March 2022 Profitability Net interest income up by 11.4% to QAR 953.8 m in Q1 2022 v Q1 2021. NIM increased to 2.8% in Q1 2022 vs 2.6% in Q1 2021. Increase in margins mainly resulted from effective management of the cost of funding. Net interest margin 2.8% 2.7% 2.6% 2.4% 2.3% 2.1% Normalized non-interest income up 13.8% to QAR 262.4m (+22.5% to QAR 373.4m on reported basis) in Q1 2022 v Q1 2021. Normalized Net fee income and other income increased by QAR 91.7 million mainly due to higher FX and trading income. Net income from investment activities decreased by QAR 59.8m due to unrealized mark to market movement in investments. 2018 2019* 2020* 2021* Q1 2021* Q1 2022* Net interest income as a % of average interest earning assets, including (i) Loans and advances to customers (ii) bonds and (iii) loans to other credit institutions Operating Profit 3,621 3,141 2,753 2,335 942 795 2018 2019* 2020 2021 Q1 2021 Q1 2022 *Normalized 12 12 55#13Continuous income growth and cost efficiency further improves cost income ratio with a best in class employee share option scheme Operating Expenses Normalised cost to income ratio improved to 22.5% (actual reported 29.0%) in Q1 2022 from 26.8% (actual reported 31.5%) in Q1 2021 mainly on account of growth in operating income by QAR 97.7m on normalized basis. Continued focus on digital processes and tight expense management. In Qatar, normalised Cost to Income Ratio improved to 20.4% (actual reported 27.6%) in Q1 2022 from 22.2% (actual reported 27.5%) in Q1 2021. Employee Share option scheme The Bank introduced employee share option scheme in 2017 and has granted performance rights to employees including senior management. It has proved to be a successful retention scheme. The scheme has malice and claw back clauses. Performance rights are settled in cash. Based on IFRS 2, we account for the movement in share price under staff costs. As at 31 Mar 2022, staff costs include a cost of QAR 111.0m (31 Mar 2021 QAR 74.3m) with respect to performance rights. This is hedged and hence no impact to P&L. CB share price was QAR 7.47 as at 31 Mar 2022 and has moved from QAR 6.75 as at 31 Dec 2021. Cost to Income Ratio Consolidated 33.4% 28.7% 26.0% 24.1% 26.8% 22.5% 2018 2019* 2020* 2021* Q1 2021* Q1 2022* Cost to Income Ratio Domestic 28.5% 25.5% 22.2% 22.0% 20.5% 20.4% 2018 2019* 2020* 2021* Q1 2021* Q1 2022* *Represents Normalized C/I ratio 33 13 55#14Improved loan book structure Summary Loans to customers at QAR 98.4 bn, down 1.0% v Mar 2021. Reduction mainly in government and public sector due to payout of the temporary overdraft by the Government. ◆ Additionally, loan book was impacted by the depreciation of Turkish Lira. ◆ Excluding the government repayment, year-on-year loan growth is 4.4% and without the Turkish Lira impact, year-on-year loan growth is 6.9%. Reduction in Government overdraft by QAR 5.4 billion from March 2021, but other sectors increased by QAR 4.7 billion from March 2021. Growth in commercial and services sectors. Focus continues on diversifying loans and improving market share in Government and Public sector. Qatari banks credit facilities breakdown by sector - Feb 2022 Loan book breakdown by division - Mar 2022 Retail 12% Corporate 88% Loan book breakdown by sector - Mar 2022 Outside Qatar, Industry, 2% 4% Other, 0%. Gov. & Semi- Gov. Agencies, 33% Contracting, 3% Source: QCB Commercial, 14% Consumption, 13% Sector Mar-22 Mar-21 Govt and Public Sector 16% 19% Industry 8% 8% Real Estate, 13% Commercial 19% 13% Services 29% 25% Contracting 4% 4% Real Estate 18% 19% Consumption 5% 9% Services, 18% Other 1% 3% 100% 100% 14 14 55#15Asset Quality - 31 March 2022: Prudent Approach on Provisioning Summary Net impairment for loan loss of QAR 236.2m v QAR 212.5m in Q1 2021. QAR 151.4m for Corporate QAR 43.4m for Retail Loan coverage ratio 36.9% 35.1% 34.9% 36.2% 20.8% 20.5% QAR 41.4m for Alternatifbank NPL ratio increased to 4.6% as at 31 Mar 2022 from 4.2% as at 31 Mar 2021, but down from 4.7% as at Dec 2021. 66.5% 69.1% 58.1% 61.3% 62.5% 64.0% Cost of Risk - net increased to 96 bps in Q1 2022 Vs 87 bps in Q1 2021. Loan coverage decreased to 100.2% v 105.9% in Mar 2021, but up from 97.4% in Dec 2021. 2018 2019 2020 Provision coverage 2021 ECL coverage Q1 2021 Q1 2022 Risk reserve maintained at 2.5% of total loans and advances in addition to credit impairment losses and interest is suspense. Risk reserve stands at QAR 2.1 billion in Mar 2022. Net Provision for loan loss (QAR million) Non-performing loan ('NPL') ratio (90 day basis) 1.36% 1.36% 1.29% 1.18% 1.08% 5.6% 4.9% 4.7% 4.6% 4.3% 4.2% 0.94% 1.11% 1.07% 0.87% 0.95% 0.96% 0.68% 2,825 2,295 1099 3,126 2,635 2702 3204 927 836 II. 594 2018 2019 2020 Cost of Risk (%) - gross 725 726 546 591 552 713 483 586 839 983 1,146 1,069 1079 900 213 236 2018 2019 2020 2021 Q1 2021 Q1 2022 2021 Q1 2021 I Q1 2022 Retail UHNW SME Corporate Gross NPLs / Gross Loans Cost of Risk (%) - net 15 15 55#16Funding: Continue to build up diverse sources of funding Summary Customers' deposits at QAR 84.5 bn, up by 3.3% vs Mar 2021 representing 49.3% of the total balance sheet. Well diversified funding mix Total equity represents 13.8% of funding mix. The average remaining tenor of bond issuances and syndicated loans/borrowings is over 2.5 years. Out of this, 66% is fixed rate and hence will have a positive impact on NIMS as interest rates increase. Total funding mix - 31 March 2022 ■Customers' Deposits Total Shareholders' Equity Due to Banks and Financial Institutions Debt Securities & Other borrowings Other Liabilities 7% 17% 49% 13% 14% Debt issued and other borrowed funds Commercial Bank credit ratings Issuance Type (QARm) Mar-22 Mar-21 Rating Foreign Ccy Deposits/IDR Subordinated Notes 731 1,823 Agency Bank Strength Outlook Date EMTN 10,528 9,114 LT ST Senior Notes 183 210 Fitch A- F2 bb+ Stable Apr 22 Other loans (including CPs) 17,810 14,936 S&P BBB+ A-2 bb+ Stable Jan 22 Total 29,251 26,082 Moody's A3 Prime 2 ba1 Stable Dec 21 16 55#17Well diversified deposit portfolio Summary Customer deposits (QAR million) ■Time Deposits ■Savings Deposits Demand & Call Deposits Diversified deposit mix with Government and Semi-Government at 22.7%, corporate at 29.4% and individuals at 29.6% 81,958 81,839 84,547 71,786 76,297 75,790 Current and Savings accounts deposit composition at 41.1% of the deposit base. The mix of Qatar non resident deposit is 18.3%. Qatari banks deposits breakdown by sector - Feb 2022 Source: QCB Gov. & Semi- Corporate, 20% Gov. Agencies, 30% Individuals, 23% Non Resident, 27% 59% 63% 61% 61% 71% 69% 7% 7% 8% 7% 6% 6% 31% 30% 32% 34% 23% 25% 2018 2019 2020 2021 Q1 2021 Q1 2022 Deposits by customer type - Mar 2022 Gov. & Semi- Gov. Agencies 23% Corporate 29% Non resident deposits 18% Individuals 30% 17 12 55#18Investment Portfolio - 31 March 2022: High asset quality with 79.4% of the portfolio invested in HQLA Government Bonds Summary Investment portfolio up 11.1% to QAR 28.3bn vs Mar 2021 Investments in highly rated Sovereign Bonds provides stability to the portfolio and makes it less volatile. 79.4% Government Bonds 82.0% AAA+ to A-rated securities. Investment portfolio by credit rating Investment portfolio - 31 Mar 2022 vs 31 Mar 2021 Other debt sec 16.6% I Investment Funds 0.1% Equities 3.9% Other debt sec 15.8% I Investment Funds 0.1% Equities 2.2% Government Bonds 79.4% Government Bonds 82.0% Mar 2022 Investment portfolio evolution (QAR million) Mar 2021 18% 17% Credit Rating Portfolio Weight 16% 16% 16% 16% AAA+ to A- 82% BBB+ to BB- 6% 28,270 26,844 25,778 26,723 25,452 22,206 B+ to B- 6% Unrated 6% 2018 2019 2020 2021 Investment securities Q1 2021 % of Total Assets Q1 2022 18 55#190.1 Capitalization Levels - 31 March 2022 Dividend distribution per share (QAR) Summary Total equity at QAR 23.7bn down by QAR 336.2mn from Dec 2021 due to: Decrease in retained earnings by QAR 32.9mn on account of profits in Q1 2022 adjusted by the dividends payment of 2021 and transfer to other reserve of QAR 45.2mn. Decrease in fair value reserve by QAR 300.0mn Increase in negative foreign currency translation reserve by QAR 76.5mn. Capital Adequacy Ratio at 18.1% (Basel III) Total equity (QAR million) Reserves AT1 ■Equity 24,073 23,415 23,737 21,756 22,170 19,856 0 59% 58% 58% 64% 60% 63% 24% 20% 25% 18% 25% 18% 20% 19% 18% 17% 17% 17% 2018 2019 2020 2021 Q1 2021 Q1 2022 0.15 0.2 0.16 0.1 2017 2018 2019 2020 2021 2018 10.5% Capital Adequacy Ratio (Basel III) Min ratios CET1 9% ratio 14% Tier1 11%, Total Capital 15.5% 14.0% 11.1% 16.4% 14.4% 12.2% 15.7% 17.8% ■CET1 11.7% 18.1% 16.0% Tier1 ■Total Capital ratio 18.3% 12.0% 16.3% 2019 2020 2021 Q1 2021 Q1 2022 12.2% 18.1% 16.4% 19 19 $55#20Commercial Bank Financial Performance - For the quarter ended 31 March 2022 (CB Domestic) Profitability Balance Sheet QAR Million Q1 2022 Q1 2021 % QAR Million Mar 2022 Mar 2021 % Net interest income 863 797 8.4% Total assets 158,860 147,615 7.6% Non-interest income Loans & advances 354 302 17.4% 90,264 89,298 1.1% Investment Securities Total costs (336) (302) 11.5% 26,123 23,839 9.6% Net provisions (248) Customer Deposits 77,777 73,648 5.6% (189) 31.2% Total equity 23,170 23,104 0.3% Net profit 633 608 4.1% Performance Ratios Capital Q1 2022 Q1 2021 Mar 2022 Mar 2021 ROAA 1.6% 1.7% RWA (QAR million) 104,434 99,768 NIM 2.8% 2.7% Tier 1 ratio 16.7% 17.0% Cost income ratio 27.6% 27.5% Total Capital ratio 17.8% 18.1% 20 20 55#21Commercial Bank is committed to enhancing its Environmental, Social and Governance practices • Formalised Sustainability Governance: Management-level Sustainability Committee established in 2021 with Board level oversight . Performance linked remuneration • First bank in Qatar to introduce deferred bonuses for Executive Management with provisions for malus and clawback • Mandatory bonus deferrals for Executive Management in performance rights New responsible customer communication and marketing policy and new anti-bribery and corruption policy in 2021 Strong customer fraud and data security controls as attested by multiple independent review organizations One of the largest providers of loans to SMEs and sectors particularly affected by COVID-19 under National Response Guarantee Programme, with a significant share of the Government's allocation of QAR 5 billion towards the Programme Participant in QSE's voluntary ESG disclosure initiative بورصة قطر Qatar Stock Exchange 221 21 55#22ECONOMY AND FIVE YEAR PLAN TARGETS CONSOLIDATED HIGHLIGHTS AND PERFORMANCE ASSOCIATES AND SUBSIDIARY PERFORMANCE 222 22 55#23Associates' Performance - 31 March 2022 National Bank of Oman (NBO) NBO Performance (OMR million) ■Operating Income ■ Profit Net profit after tax at OMR 10.2m, up 48.6% as compared to Q1 2021. Net operating income at OMR 33.2m, up 6.7% from Q1 2021. Net interest income decreased by 3.1% to OMR 21.4m. Non-interest income up 30.6% to OMR 11.8m. Net provisions decreased by 5.8% to OMR 6.5m from OMR 6.9m in Q1 2021. 129 128 123 117 51 51 AALL 30 31 33 18 7 10 United Arab Bank (UAB) Net profit of AED 30.4m in Q1 2022, up from AED 10.2m in Q1 2021. Net operating income decreased by 11.8% to AED 116.9m v AED 132.3m in Q1 2021. Net interest income up 4.3% to AED 66.9m. Non-interest income down 26.7% to AED 50.0m. Provisions decreased to AED 28.0m vs AED 62.5m in Q1 2021. 2018 2019 2020 2021 Q1 2021 Q1 2022 UAB Performance (AED million) ■Operating Income 647 77 Profit (Loss) 545 459 403 70 132 117 10 30 2018 2019 2020 2021 Q1 2021 Q1 2022 -471 -667 23 55#24Dec-18 Apr-19 Turkey Macroeconomics Elevated Inflation / Economic Policy Crucial 120 • Following a GDP growth of 11% YoY in 2021, Turkey is considerably strong on the real sector, while the consumer side is lagging. GDP growth is expected to moderate to potential levels in 2022. 110 100 • CAD to GDP declined to 1.7% in 2021. Base effects may result in a rise in CAD, while tourism revenues will be highly crucial in 2022. 90 90 • . TRY depreciation, deterioration in pricing and high commodity prices are putting additional pressure on inflation. Disinflationary factors will start to be effective in late 2022 to below 50% level. CBRT's unorthodox policy actions were effective to stabilize the volatilities in FX market. Market expects CBRT to keep rates stable. As long as the macro prudential measures are effective, market sentiment would be under control. However, changing global monetary policies may put pressure on market sentiment. 80 60 70 0 60 60 50 CAD (USD billion) -40 -30 -35.5 -28.3 Exports: 21% -20 Imports: 42% -10 *2022 Q1-yoy 0 10 20 19.0 2.0 10.1 30 40 50 CAD 12m cum. 49.5 60 Aug-19 Dec-19 Apr-20 Aug-20 Dec-20 Apr-21 Aug-21 Dec-21 120 -21.8 100 -14.0 80 60 40 30.2 33.3 20 0 Feb-22 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 di % Dec-19 Feb-20 Apr-20 Jun-20 Aug-20 Oct-20 Real Sector Confidence TR PMI Cap. Util. Consumer Confidence Dec-20 Feb-21 Apr-21 Inflation CPI 61.1 PPI 115.0 48.4 Sep-19 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 Mar-21 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 50.0 Jun-21 Aug-21 Oct-21 Dec-21 Feb-22 Mar-22 24 55 Leading Indicators 79.94 100.21 99.64 93.56#25Turkish Banking Sector Turkish Banking sector is gradually improving bottom line performance on quarterly basis in 2022. YoY net profit as of Feb 22 increased significantly thanks to improvement in NII (mainly CPI linkers and improving TL spread) and commission income. Q1 2022 Sector Highlights ⚫ TL deposit YtD growth of 31% and 8% shrink in FC deposits observed due to FX protected TL time deposit • • • Broadly asset size growing mainly through higher USD/TL parity and TL loan increase (corporate & commercial loan utilization contribution is essential factor, while limited growth in retail loans) Improving asset quality thanks to slightly increase in NPL volume (1%) through limited NPL inflow and collections Prudent solvency ratios well above regulatory minimum requirement • ROE gradually increased through 4Q 21 and 1Q 22 Turkish Banking Sector Key Figures (TRY bn) # of banks YoY Growth in Essential Products As of Mar 31, 2022 ■TL Commercial Loan Retail Deposit Non-Cash Loan 74% 54 61% 45% Total Asset Size * 8,104 38% Loan Volume Deposit Volume Source: BRSA Weekly Data and Alternatif bank-only data (*) as of Feb 22 4,649 5,324 Sector 62% 63% 64% 44% 41% NPL Ratio & COR NPL Ratio COR* 3.6% 4.1% 1.8% 0.8% Private Banks Alternatif Bank(**) Private Banks Alternatif Bank Private Banks Alternatif Bank (**) Alternatif Bank figures are based on MIS data by Mar-22 25 25 55#26Alternatif Bank - Q1 22 Financials Balance Sheet (TRY m) Total Assets Total Loans TL Loans FC Loans (in USD) Investments Total Deposits TL Deposits 8,614 Mar/21 Dec/21 Mar/22 YtD YOY 40,066 50,989 54,612 7% 36% 23,117 28,411 32,680 15% 41% 12,483 13,353 17,647 32% 41% 1,277 1,130 1,027 -9% -20% 5,718 8,715 9,416 8% 65% 18,725 26,070 27,304 5% 46% 8,603 11,468 33% 33% • • FC Deposits 1,214 1,310 1,082 -17% -11% Shareholders Equity 2,526 2,625 2,951 12% 17% • 7% YTD growth in asset (including currency impact) with cautious and selective lending approach Optimizing loan book through increasing share of TRY (TRY loan share Mar 22: 54% Dec 21: 47%) Fully hedged balance sheet structure against depreciation of TRY Focus on decreasing TL funding cost, increasing share of TL deposits and optimizing funding mix (increasing share of low ticket deposit and FX protected TL time deposit for pro-active management of TL spread) Improved asset quality thanks to limited NPL inflow and strong collection performance, consolidated NPL ratio is 2.4% as of 1Q 22 Profitability (TRY m) 1Q21 4Q21 1Q22 QoQ YOY 120 212 346 63% 187% Net Fee&Comm. Income 43 52 41 -22% -5% Trading & Other Income Operating Income -35 185 35 -81% 129 449 422 -6% 228% Operating Expense Provisions -108 -132 -140 6% 30% -71 -231 -108 -53% 52% Income Tax Expense 10 -22 -41 84% Net Profit -41 64 132 107% • 107% QoQ increase at net profit with positive effect of NII (RR cost and decreasing FC spread offset by CPI linkers gain and increasing TL spread) Operating income YoY increase amounts to TL 293m with contribution of both NII (TL 226m) and non-interest income (TL 68m) • Increase in opex is maintained significantly below YoY inflation (Mar 22 inflation: 61.1%) • Gradual improvement in bottom line starting with 4Q 21 continued in 1Q 22. Net profit realised as TL 132m (up by 107% compared to 4Q 22) Net Interest Income 26 26 55#27Q&A 27 55