#1BARCLAYS Barclays PLC Corporate Banking Investor Presentation 1 May 2013 BARCLAYS#2What is Corporate Banking at Barclays? 40,000 clients globally, >£5m turnover 13,000 staff in 27 countries £3,046m income, 10% of the Group (2012) £460m adjusted PBT (2012) 2 | Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS#3Our business in 2010 faced numerous challenges Geographies Non-UK UK . Strong franchise • Sub-scale in all geographies but underinvested Loss-making • • Clients SME focused in non-UK markets Concentrated in high risk sectors (e.g. property and construction in Spain) Low client satisfaction Product capabilities Under-developed, particularly outside UK • Debt driven 3 | Corporate Banking Investor Presentation | 1 May 2013 Infrastructure • Outdated technology . Inconsistent servicing capabilities • Fragmented control environment BARCLAYS#4The strategy implemented in 2010 is working Adjusted PBT (£m)¹ -255 191 460 183 2010 2011 2012 Q1 2013 RWAS (£bn) Adj. RoE¹ 77 75 71 73 (4.6%) 0.4% 2.9% 6.1% 4 | Corporate Banking Investor Presentation | 1 May 2013 1. FY 2012 adjusted to exclude (£850m) provision for hedging product redress. FY 2011 adjusted to exclude loss (£73m) on disposal of Barclays Bank Russia and goodwill impairment of (£123m) in Spain. FY 2010 excludes (£243m) goodwill impairment on Barclays Bank Russia. For purposes of comparability 2010 adjustments include head office allocations and Africa re-segmentation BARCLAYS#5Business is being driven by six strategic principles... 1 Strengthen our core UK franchise 2 Rationalise our geographic footprint 3 Develop leading product and service capabilities 4 Exploit synergies across the Barclays Group 5 Actively manage our balance sheet 6 Establish a strong culture 5 | Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS#6...and validated by Transform Market attractiveness Low High Low 2 RWA: £7bn UK- Reposition Education, Social Housing and Local Authority loan portfolio Absa Domestic customers Invest and grow Global Corporates Global Financial Institutions UK Domestic 1 RWA: £59bn 4 Exit Transition 3 Europe - Legacy portfolios RoW Retail RWA: £5bn RWA: £0.5bn 6 | Corporate Banking Investor Presentation | 1 May 2013 Note: RWA figures are restated 2012 summary Current ability to generate sustainable RoE above CoE High BARCLAYS#71 Strengthening our core UK franchise Strengthening our UK Business... Barclays' UK share of lending and deposit markets (%)' Overall UK client satisfaction (%)² 20 19 18 17 Lending Deposits 75 70 55 65 60 60 55 Barclays Competitors UK impairment (£m) 459 -38% 355 285 30 16 50 Feb-10 Feb-11 Feb-12 Feb-13 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2010 2011 2012 Q1 2013 2011 2012 7 | Corporate Banking Investor Presentation | 1 May 2013 1. 2. Barclays Group lending and share of major banks' lending to industry and commerce, excluding public administration and defence. Barclays Group deposits from non-financial corporations. Source: BoE and British Bankers Association Source: Charterhouse Research based on 2,069 interviews with companies turning over between £5m and £1bn carried out in YE Q1 2013. Survey data is weighted by turnover and region to be representative of the total market in Great Britain. % respondents rating "Excellent" and "Very good BARCLAYS#81 Strengthening our core UK franchise ...based on a platform that delivers sustainable growth Leading UK player 24% of UK corporates rank Barclays as their main bank 1 Broad client base 25,000 clients including 1,300 clients won in 2012 Transacting with 86% of FTSE 100 Effective platforms • 8 million sterling transactions processed every day £300bn of sterling payments processed daily Well placed network 66 offices 550 Relationship Directors Deep client relationships 10+ years relationships with >55% of UK clients • No other bank achieved a higher rating for client satisfaction² 8 Corporate Banking Investor Presentation | 1 May 2013 1. Source: Fame 2. 3. 4. Award winning capabilities Pingit for Corporates - Best Use of Mobile Technology³ ⚫ UK Asset Based Lender of the Year4 Source: Charterhouse Research based on 2,076 interviews with companies turning over between £5m and £1bn carried out in YE Q4 2012. Survey data is weighted by turnover and region to be representative of the total UK Banks in Great Britain. % respondents rating "Excellent" and "Very good Digital Awards for Digital Industries (2012) Acquisition International Magazine M&A Awards (2012) BARCLAYS#91 Strengthening our core UK franchise ...and further improved profitability Adjusted C:l ratio (%) 1 Adjusted UK ROE (%)¹ 52 44 50 50 48 10.0% 10.2% 8.6% 13.2% 2010 2011 2012 Q1 2013 £719m £831m £269m Adj. PBT1 £880m 9 | Corporate Banking Investor Presentation | 1 May 2013 1. FY 2012 adjusted to exclude (£850m) provision for hedging product redress BARCLAYS#102 Rationalise our geographic footprint Improving returns by exiting unprofitable businesses Business actions Indonesia CLOSED Mar 2010 Legacy Europe RUN-DOWN INITIATED Russia Iveco JV1 Jan 2011 SOLD Feb 2011 EXITED May 2012 Exits impact Income removed 2010-2012 (£240m) Impairment reduced £670m Cost base decreased £350m Headcount reduced 3,300 RWAs released £7bn India Retail SOLD Oct 2012 10 | Corporate Banking Investor Presentation | 1 May 2013 1. Financing joint-venture between Barclays and the Italian truck manufacturer Iveco (part of the Fiat Group) BARCLAYS#112 Rationalise our geographic footprint Shaping a leaner, less risky Iberian business going forward Iberia loans and advances (£bn) Trend 2013-2015 Trend 2013-2015 -49% 8.4 6.7 4.3 2010 2011 2012 Iberia clients -35% 14,000 12,000 9,200 2010 2011 2012 Iberia RWAS (£bn) -32% 10.6 9.4 7.2 2010 2011 2012 Trend 2013-2015 Iberia impairments (Em) -49% 978 637 498 2010 2011 2012 Iberia remains an important market, increasingly focused on clients with cross-border banking needs 11 Corporate Banking Investor Presentation | 1 May 2013 Trend 2013-2015 BARCLAYS#122 Rationalise our geographic footprint Servicing cross-border needs of CIB clients International client base Relationships with 58% of Fortune Global 500 companies Major clearing bank A leading GBP clearing bank and strong EUR capabilities UK/Europe New York Broad international network~ Presence in 27 countries – more than 50% of international trade flows Strong African franchise A leading player in 12 African countries 12 Corporate Banking Investor Presentation | 1 May 2013 Africa Cross-border capabilities HK/Singapore "Best Cash Management Services in Europe" (EMEA Finance Magazine 2011) Growing synergies with IB Relationships with 33% of targeted Investment Banking clients BARCLAYS#133 Develop leading product and service capabilities Servicing our UK, Africa and IB cross-border clients Roll-out of capabilities globally Launched In Progress Electronic Channels Payment Platforms Operating Systems UK Europe Rest of Africa South Africa 13 | Corporate Banking Investor Presentation | 1 May 2013 • A consistent approach globally . • makes product roll-out faster and enhances platform efficiency ⚫ Invested in building Product (e.g. Barclays.Net) in the UK, and more recently in South Africa • Focused on rolling these capabilities out to Europe and Africa BARCLAYS#143 Develop leading product and service capabilities Helping clients succeed in Africa Barclays presence Africa Corporate (FY 2012) Countries present Income PBT RWAS 12 £346m £95m £7bn 14 Corporate Banking Investor Presentation | 1 May 2013 • • Capitalising on a leading presence in twelve African countries, collectively representing nearly half of African GDP Strengthening top 3 domestic position in South Africa Building pan-African capabilities BARCLAYS#154 Exploit synergies across the Barclays Group • Delivering Barclays to Investment Bank clients Providing Treasury solutions to our largest Investment Banking clients and their subsidiaries Helping clients access Barclaycard, Investment Bank and Wealth product and expertise Target 1,000 Investment Banking clients Global corporates revenue split 27% Parents Prospects, including international subsidiaries 67% Increase number of Global Corporate clients from c.350 to c.700 by 2015 Deepen relationships with IB clients 73% Subsidiaries Existing clients 33% Deliver more products 15 | Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS#165 Actively manage our balance sheet Reducing RWAs through exits and management actions RWA bridge (£bn) 77 (7) (9) 10 2010 Exits 16 | Corporate Banking Investor Presentation | 1 May 2013 71 c.5-7 Management Actions Regulatory Change 2012 2013 Expected Regulatory Change BARCLAYS#175 Actively manage our balance sheet Proactively managing risk to reduce impairment Impairment (£m) Rest of World Europe UK 1,702 -48% 1,150 885 2010 2011 130 2012 Q1 2013 17 Corporate Banking Investor Presentation | 1 May 2013 UK Loan Loss Rate (bps) 150 100 50 Annual Avg. last 10 yrs 0 2008 2009 2010 2011 2012 Q1 2013 BARCLAYS#186 Establish a strong culture Improving client satisfaction Client complaints (rebased to 2010) Relationship Director client satisfaction (ranking)1 100 -55% 2010 Barclays Competitors #1 #1 #1 60 #2 #2 #2 45 #3 #3 #3 2011 2012 #4 #4 #4 Q1 Q1 Q1 2011 2012 2013 18 | Corporate Banking Investor Presentation | 1 May 2013 1. Source: Charterhouse Research based on 2,069 interviews with companies turning over between £5m and £1bn carried out in YE Q1 2013. Survey data is weighted by turnover and region to be representative of the total market in Great Britain. % respondents rating "Excellent" and "Very good BARCLAYS#19Hedging Product Redress Dealing effectively with hedging products redress • We have a dedicated program reviewing Interest Rate Hedging Products sold to clients Process is complex: - - 600+ FTEs mobilised to date (excl. Skilled Persons) 3,000 (avg.) pages of documentation per client Weekly meetings with the FCA and regular interactions with other stakeholders Our rigorous approach is being noticed: Barclays is the only bank to have produced a guide to the review and a comprehensive website, the best approach towards suspension of payments, and the most helpful and the most customer-centric bank Bully-Banks Customer Campaign Group February 2013 19 | Corporate Banking Investor Presentation | 1 May 2013 66 BARCLAYS#20COSTS: Strategic Battleground Transform initiatives will contribute to future cost savings Adjusted operating expenses (£m)' -12% 1,952 1,976 1,711 . 459 ⚫ Decrease in costs (2010-2012) mainly driven by: • Exiting legacy businesses Focusing on cost efficiency in UK through reducing operational headcount and efficient location strategies ⚫ Improving CIB integration Realising synergies through Transform wide initiatives: Investing in operations and IT to drive automation and efficiency across all areas of the organisation • Rolling out global cash and trade platforms enabling client self service Functional integration reducing duplication of processes • Streamlining coverage model 2010 2011 • 2012 Q1 2013 Right sizing cost base in Europe and Rest of World. Adj. C:I 57% 60% 56% 59% ratio¹ Driving efficiency - reinvesting cost savings to further grow the business 20 1. | Corporate Banking Investor Presentation | 1 May 2013 FY 2012 adjusted to exclude (£850m) provision for hedging product redress. FY 2011 adjusted to exclude loss (£73m) on disposal of Barclays Bank Russia and goodwill impairment of (£123m) in Spain. FY 2010 excludes (£243m) goodwill impairment on Barclays Bank Russia. For purposes of comparability 2010 adjustments include head office allocations and Africa re-segmentation BARCLAYS#21Transform Targets Corporate Banking restated financial targets FY 12 FY 15 Transform £3.0bn Income £71bn 2.9% 21 | Corporate Banking Investor Presentation | 1 May 2013 RWA £3.2-3.7bn £73-83bn RoE >8% BARCLAYS#22Transform Targets Reaching >8% RoE by 2015 2.9% 2012 Transform Legacy businesses RoE bridge >8% Global Corporates & Financial Institutions UK Domestic 2015 wind-down & cost efficiencies Performance underpinned by strong UK Corporate franchise already delivering 10.2% ROE (2012) 22 Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS#23Q&A 23 | Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS#24Legal disclaimers Important Notice The information, statements and opinions contained in this document do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of any offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments. Forward-looking Statements This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Barclays Group's (the "Group") plans and its current goals and expectations relating to its future financial condition and performance. Barclays cautions readers that no forward-looking statement is a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking statements. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as “may”, “will”, “seek”, “continue”, “aim”, “anticipate", "target", "projected", "expect", "estimate", "intend", "plan", "goal", "believe", "achieve" or other words of similar meaning. Examples of forward-looking statements include, among others, statements regarding the Group's future financial position, income growth, assets, impairment charges and provisions, business strategy, capital ratios, leverage, payment of dividends, projected levels of growth in the banking and financial markets, projected costs, commitments in connection with the Transform Programme, estimates of capital expenditures and plans and objectives for future operations and other statements that are not historical fact. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances, including, but not limited to, UK domestic, Eurozone and global macroeconomic and business conditions, the effects of continued volatility in credit markets, market related risks such as changes in interest rates and foreign exchange rates, effects of changes in valuation of credit market exposures, changes in valuation of issued notes, the policies and actions of governmental and regulatory authorities (including requirements regarding capital and Group structures and the potential for one or more countries exiting the Eurozone), changes in legislation, the further development of standards and interpretations under International Financial Reporting Standards ("IFRS") and prudential capital rules applicable to past, current and future periods, evolving practices with regard to the interpretation and application of standards, the outcome of current and future legal proceedings, the success of future acquisitions, disposals and other strategic transactions and the impact of competition, a number of such factors being beyond the Group's control. As a result, the Group's actual future results may differ materially from the plans, goals, and expectations set forth in the Group's forward-looking statements. Any forward-looking statements made herein speak only as of the date they are made. Except as required by the Prudential Regulation Authority, the Financial Conduct Authority, the London Stock Exchange plc (the "LSE") or applicable law, Barclays expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Barclays expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Barclays has made or may make in documents it has published or may publish via the Regulatory News Service of the LSE and/or has filed or may file with the US Securities and Exchange Commission. 24 | Corporate Banking Investor Presentation | 1 May 2013 BARCLAYS