Despegar Investor Day Presentation Deck

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#1DESPEGAR INVESTOR DAY Increased strength, agility and efficiency to lead in LatAm's resurgent travel market JUNE 2022 NEW YORK CITY decolar despegar BestDay BDExperience (viajes Falabella HT viajanet HotelDO▸ Koin 4 stays#2DISCLAIMER This presentation includes forward-looking statements. We have based these forward-looking statements largely on our current beliefs, expectations and projections about future events and financial trends affecting our business and our market. Many important factors could cause our actual results to differ substantially from those anticipated in our forward-looking statements, including: political, social and macroeconomic conditions in Latin America; currency exchange rates and inflation; current competition and the emergence of new market participants in our industry; government regulation; our expectations regarding the continued growth of internet usage and e-commerce in Latin America; failure to maintain and enhance our brand recognition; our ability to maintain and expand our supplier relationships; our reliance on technology; the growth in the usage of mobile devices and our ability to successfully monetize this usage; our ability to attract, train and retain executives and other qualified employees; and our ability to successfully implement our growth strategies. We operate in a competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this presentation. The words "believe," "may," "should," "aim," "estimate," "continue," "anticipate," "intend," "will," "expect" and similar words are intended to identify forward-looking statements. Forward-looking statements include information concerning our possible or assumed future results of operations, business strategies, capital expenditures, financing plans, competitive position, industry environment, potential growth opportunities, the effects of future regulation and the effects of competition. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly or to revise any forward-looking statements after the date of this presentation because of new information, future events or other factors, except as required by law. In light of the risks and uncertainties described above, the future events and circumstances discussed in this presentation might not occur or come into existence and forward-looking statements are thus not guarantees of future performance. Considering these limitations, you should not make any investment decision in reliance on forward-looking statements contained in this presentation. This presentation includes industry, market and competitive position data and forecasts that we have derived from independent consultant reports, publicly available information, industry publications, official government information, other third-party sources and our internal data and estimates. Independent consultant reports, industry publications and other published sources generally indicate that the information contained therein was obtained from sources believed to be reliable. The inclusion of market estimations in this presentation is based upon information obtained from third-party sources and our understanding of industry conditions. Although we believe that this information is reliable, the information has not been independently verified by us. Trademarks and service marks appearing in this presentation are the property of their respective holders. This presentation includes data from Euromonitor. Information sourced to Euromonitor is from independent market research carried out by Euromonitor International Limited as part of its annual Passport research. Euromonitor makes no warranties about the fitness of this intelligence for investment decisions. This presentation is strictly confidential, is for informational purposes only and may not be relied upon in connection with the purchase or sale of any security. You may not disclose any of the information contained herein to any other parties without the company's prior express written permission. This presentation is made pursuant to Section 5(d) of the Securities Act of 1933, as amended, and is intended solely for investors that are either qualified institutional buyers or institutions that are accredited investors (as such. terms are defined under Securities and Exchange Commission ("SEC") rules) solely for the purpose of determining whether such investors might have an interest in a securities offering contemplated by Despegar.com, Corp. Any such offering of securities will only be made by means of a registration statement (including a prospectus) filed with the SEC, after such registration statement is declared effective. No such registration statement has been declared effective as of the date of this presentation. This presentation shall not constitute an offer to sell or the solicitation of an offer to buy these securities, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. 2#3SPEAKERS DAMIAN SCOKIN CHIEF EXECUTIVE OFFICER GONZALO ESTEBARENA CHIEF COMMERCIAL OFFICER MARCELO GRETHER CHIEF BUSINESS DEVELOPMENT OFFICER NICOLAS OBEJERO ΚΟΙΝ CHIEF EXECUTIVE OFFICER ALBERTO LOPEZ GAFFNEY CHIEF FINANCIAL OFFICER 3#4AGENDA DESPEGAR INVESTOR DAY Damián Scokin Seizing the Market Opportunity Gonzalo Estebarena A Rapidly Scalable Winning Business Model Marcelo Grether Nicolas Obejero Expanding Our Travel Ecosystem by Leveraging Core Competencies Alberto López Gaffney Driving Shareholder Value#5SEIZING THE MARKET OPPORTUNITY SPEAKER DAMIAN SCOKIN A wit#6Despegar is Uniquely Positioned to Capture Resurgent Demand and Long-Term Market Opportunity 1 2 3 4 Despegar Emerging Stronger Post Pandemic: Strengthened core competencies and created leaner cost structure LatAm Market Continues to Present an Attractive Opportunity: Compelling long-term market dynamics Proven Ability to Deliver Value through M&A: Successfully integrated targeted acquisitions while preserving balance sheet strength Several Growth Avenues in Place to Expand Our Travel Ecosystem 6#7decolar EMERGING STRONGER AND BETTER POSITIONED POST PANDEMIC 5x 5X EARNINGS POWER WHEN REACHING 2019 GB LEVELS DESPEGAR despegar BestDay BDExperience (viajes Falabella viajanet HotelDO▸ Koin stays#8DESPEGAR Leading OTA in LatAm's Attractive Travel Market $ LARGE UNIQUE CUSTOMER PREFERENCES GROWING INVESTOR DAY G4 UNDERPENETRATED FRAGMENTED SUPPLIER BASE 8#9DESPEGAR Leading OTA in LatAm's Attractive Travel Market Pick-up in travel demand Higher share of wallet Broad availability of payment methods increasing affordability $ LARGE NEW! UNIQUE CUSTOMER PREFERENCES GROWING NEW! INVESTOR DAY G4 UNDERPENETRATED FRAGMENTED SUPPLIER BASE 9#10DESPEGAR Leading OTA in LatAm's Attractive Travel Market Hybrid work driving more and longer trips Growing alternative accommodation demand Higher demand for activities and bundled products $ LARGE NEW! UNIQUE CUSTOMER PREFERENCES GROWING NEW! INVESTOR DAY G4 UNDERPENETRATED FRAGMENTED SUPPLIER BASE 10#11DESPEGAR LatAm Travel Market: Sizeable Market with Sustained Growth in Online Travel (1) TOTAL TRAVEL MARKET LATAM TOTAL TRAVEL MARKET 58% OFFLINE TRAVEL MARKET 42% ONLINE TRAVEL MARKET 2021 CAGR 17% 19% LATAM TOTAL TRAVEL MARKET 53% OFFLINE TRAVEL MARKET 47% ONLINE TRAVEL MARKET 2026E Euromonitor 2022 Data. Considering Only Airlines, Lodging, Car Rentals And Attractions and Experiences. INVESTOR DAY LATAM TRAVEL TRENDS (2021-2026 E) Overall Travel Market Over twice the size of India's today and growing at a 17% CAGR vs. US at 13% CAGR(1) Online Travel Market Growth expected to accelerate to 19% CAGR vs. 14% in US Total Travel Market Online share to grow 5 pp to 47% of total travel by 2026 11#12DESPEGAR Highly Fragmented Supplier Base Underscores Revenue Potential (1) (2) O 2018 67 Airlines 21 Low Cost ¹ o 2021 63 Airlines 17 Low Cost ¹ $ Source AOG Data Euromonitor data. Includes international and domestic flights El LATAM AIRLINES 69% 31% 2018 TOP 4 AIRLINES LATAM HOTELS 86% 14% 2018 TOP 10 HOTEL CHAINS 69% 31% 2021 ALL OTHER 86% 14% 2021 ALL OTHER US AIRLINES 34% 66% 2018 TOP 4 AIRLINES US HOTELS 29% 71% 2018 TOP 10 HOTEL CHAINS 33% 67% 2021 ALL OTHER 29% 71% 2021 INVESTOR DAY ALL OTHER 12#13DESPEGAR New Customer Preferences Underpin our Growth Strategy in an Underpenetrated Market HYBRID WORK ENVIRONMENT (1) 4 in 10 travellers work at least partially on their trip 3 in 4 working vacationers add at least a day, while over half add 3 days to longest leisure trips ALTERNATIVE PAYMENT METHODS Advent of BNPL and other alternative payments: Making travel affordable to more people Helping increase the average purchase Facilitating purchase of travel packages ACCELERATED EXPANSION OF THE VACATION RENTAL MARKET (2) 0,4 0,2 0 = 2019 levels -0,2 -0,4 -0,6 5% -58% -47%. 1Q20 2Q20 3Q20 4Q20 -31% 46% vs 72% (1) https://www2.deloitte.com/content/dam/insights/articles/us164860_2021-holiday-travel-study/DI_2021-Deloitte-holiday-travel-study.pdf (2) https://seetransparent.com/en/vacation-rental-data-tracker/demand/ -21% -36% -35%. -16% UNDERPENETRATED MARKET, WITH OFFLINE STILL RELEVANT INVESTOR DAY 19% 1Q21 2Q21 3Q21 4Q21 1Q22 In 2021 online intermediary travel market represented only 46% of total LatAm market vs 72% in US 13#14DESPEGAR Best Value Proposition Supported by Unique Core Competencies CUSTOMER-CENTRIC VALUE PROPOSITION KEY INITIATIVES UNIQUE CORE COMPETENCIES COMPLETE TRIP PACKAGES & BUNDLES VACATION RENTALS TOURS AND ACTIVITIES STRONG PORTFOLIO OF BRANDS 13 SIGNIFICANT SCALE AFFORDABLE CUSTOMER LOYALTY SEGMENTED OFFERS PAYMENT OPTIONS D DYNAMIC CULTURE OMNICHANNEL APP FIRST MULTI-CHANNEL B2C B2B WHITE LABELS HIGHLY SCALABLE PLATFORM INVESTOR DAY DEEP LOCAL UNDERSTANDING 14#15Focused 5-Year Strategy to Generate Consistent Shareholder Returns 1 2 3 Best Value Proposition for Clients and Partners, through Operational Excellence and Scalability Innovation to Strengthen Long-term Advantages Applying M&A Processes to Further Consolidate LATAM's Travel Space Expanding Despegar's Presence along Value Chain by leveraging our core competencies Attractive Growth Profile with Higher Earnings Power 15#16A RAPIDLY SCALABLE WINNING BUSINESS MODEL SPEAKER GONZALO ESTEBARENA 16#17DESPEGAR A Rapidly Scalable Winning Business Model BEST VALUE PROPOSITION For customers and travel partners HIGHLY SCALABLE MODEL INNOVATION INVESTOR DAY 17#18DESPEGAR A Rapidly Scalable Winning Business Model BEST VALUE PROPOSITION For customers and travel partners Willingness to Pay HIGHLY SCALABLE MODEL INNOVATION INVESTOR DAY 18#19DESPEGAR The Best Value Proposition, for Customers and Travel Partners Alike, is at The Core of Our Business Model TRAVEL PARTNERS Suppliers view Despegar as a marketing and distribution channel, not as a competitor: De-facto meta-search for the region Untap the largest travel consumer base in Latam Ability to opaque fares and help suppliers manage inventory effectively Supplier take-rate (% of GB) 7.6% 2019 6.3% 2020 8.5% 2021 9.0% 1022 DESPEGAR'S BUSINESS MODEL Efficient customer acquisition and retention for profitable growth CUSTOMERS For customers, the value proposition is compelling: We source privately negotiated fares We bundle to offer better deals We are affordable for everyone We care We are close through a diversity of channels We reward customer loyalty Client take-rate (% of GB) 3.5% 2019 3.1% 2020 4.5% 2021 4.5% INVESTOR DAY 1022 19#20DESPEGAR Best Value Proposition Supported by Unique Core Competencies CUSTOMER-CENTRIC VALUE PROPOSITION KEY INITIATIVES UNIQUE CORE COMPETENCIES COMPLETE TRIP PACKAGES & BUNDLES VACATION RENTALS TOURS AND ACTIVITIES STRONG PORTFOLIO OF BRANDS D SIGNIFICANT SCALE AFFORDABLE CUSTOMER LOYALTY SEGMENTED OFFERS PAYMENT OPTIONS X DYNAMIC CULTURE OMNICHANNEL APP FIRST MULTI-CHANNEL B2C B2B WHITE LABELS HIGHLY SCALABLE PLATFORM INVESTOR DAY DEEP LOCAL UNDERSTANDING 20#21DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS SHARE OF PACKAGES % of GB 20% 2019 160% 25% 2020 30% 32% 2021 1022 PACKAGES SALES MARGIN % of GB; 2019 = 100 100 2019 127% 127 2020 131 2021 127 1022 INVESTOR DAY 21#22DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS passaporte decolar passaporte decolar Cadastre-se Aproveite a vida, ganhe pontos e viaje mais PENSAMOS EM VOCÊ Descontos exclusivos * In markets where program is fully deployed X ALL ACW att av hanmadanana D Ⓒ VISA Santander Santander passaporte decolar ((( invex VISA A Infinite Gold ICBC E 4 .um INVESTOR DAY KPIs 3M members joined during pandemic Penetration of up to 75% of purchases * Incremental annual income of $ 2M from point sales to partners ROLL OUT 2022-23 22#23DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS MACHINE-LEARNING SEGMENTATION Ability to predict potential spend on Despegar for +50% of paid traffic ● NEW SEGMENTATION MODEL OLD SEGMENTATION MODEL GB / User - Avg = 100 24 LOW 111 MID 240 116 HIGH ADAPTIVE MARKETING OPTIMIZER Cost per click (base 100) Cost per click (Avg - base 100) NEW MODEL OLD MODEL 65 49 LOW 98 87 MID 133 168 HIGH Variable margin LTV INVESTOR DAY PROPRIETARY PRICING ENGINE Service fee Installments 23#24DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS PRE-PAID IN LOCAL CURRENCY NO-INTEREST INSTALLMENTS SPLIT PAYMENTS NON-CREDIT CARD FINANCING São Pau Qui, 28 jul Sab, 06 ago Quality Paulista São Paulo Jardins **** São Paulo, Brasil. A 3,44 km do centro 7.7 Confortável Ver 452 comentários A hospedagem oferece TURISMO RESPONSÁVEL LIMPO E SEGURO Ar-condicionado nas áreas comuns Piscina Academia Ver todos curviços 9 noites, 2 pessoas Impostos inclusos R$ 3.480 Passaporte Decolar: ganharia 2.788 pontos Reservar OVER 60% OF SALES PAID IN SEVERAL INSTALLMENTS SHARE OF TRANSACTIONS SOLD WITH NON-CARD FINANCING + 4.5X SINCE 2019 Non-Traditional Payment Methods GB Share, Brazil (%) 1.1 1.4 INVESTOR DAY 2019 6.3 12.7 2020 2021 1022 24#25DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS MOST DOWNLOADED OTA APP IN LATAM Listas de éxitos Apps instaladas PRINCIPALES GRATIS SUBE SUBE BETA grin SUBE Nacion Servicios S.A. 26MB - 2.8 Despegar Despegar 4,4 DE Carga SUBE Beta Nacion Servicios S.A. 4.1 Google Earth Google LLC 26MB - 2.8 GPS mapas, navegac AppStar Studios 32MB-3.9 GPS Scooters Grin Scooter SAPI de 32MB-3.9 Travel Top Charts Free Apps Uber C SUBE grin 1 Uber Need a ride? Get the Uber app 2 Cabify Own the city 3 Despegar Travel 4 Uber Travel 5 Uber Free Apps Vacation rentals & Experiences Travel 6 Grin Scooters Travel OPEN OPEN OPEN OPEN OPEN OPEN 61 M CUMULATIVE APP DOWNLOADS 4.7 Stars rating on Apple App Store Based on 1.4M reviews (1) Despegar.s internal Data, transactions JAN -DEC (2) Despegar iOS App store and Google Play apps most downloaded OTA apps in Latin America for the period from 2012 to 2022. (3) Downloads based on internal data up to 03/2022. (4) Includes reviews for both, Despegar and Decolar Apps in Apple App Store SHARE OF TRANSACTIONS PER DEVICE 61% 39% 2019 133% 51% 49% 2020 51% 49% 2021 INVESTOR DAY Mobile transactions MOBILE DESKTOP & OTHERS 48% 52% 1022 25#26DESPEGAR Delivering a Stronger Value Proposition DRIVE HIGHER MARGIN PACKAGES ENHANCE CUSTOMER LOYALTY CLIENT-BASED ANALYTICS & SEGMENTATION PAYMENT OPTIONS BUILD ON LEADING MOBILE APP POSITION EXPAND REACH ACROSS PLATFORMS REASONS FOR CHOOSING OFFLINE CHANNEL TODAY % Share of those who purchased travel 47% 29% 44% 36% Trust 42% 24% 18% Source: Proprietary Kantar survey: December 2021 O 10% 40% Offline 18% Advice 33% Online O 14% OFFLINE SALES GROWING TO CAPTURE ADDITIONAL DEMAND Offline GB as % of B2C Offline ASP (Oct YTD 2019) VS 4.9 % 2019 Site 72% 3.6% 2020 Complementing reach with asset-light offline model 7.6% 2021 INVESTOR DAY 9.0 % 2022 +113% +178% +174% 26#27BEST VALUE PROPOSITION CONSISTENTLY DELIVERING ON OUR VALUE PROPOSITION decolar DESPEGAR despegar BestDay BDExperience (viajes Falabella viajanet HotelDO Koin stays 27#28DESPEGAR A Rapidly Scalable Winning Business Model BEST VALUE PROPOSITION For customers and travel partners Willingness to Pay HIGHLY SCALABLE MODEL Growth INNOVATION INVESTOR DAY 28#29DESPEGAR Scalability Through Rapid Deployment of Proprietary B2C Capabilities to New Markets while Maintaining Brand-Specific Value Propositions Go-to-Market Capabilities Travel partners One Sourcing One Backoffice Fulfillment After-sales Finance Procurement HR Brand development Awareness Reach Marketing optimization Attribution Segmentation One Technology Platform Pricing engine Price Financing Sorting despegar decolar BestDay.com viajes Falabella. viajanet Loyalty program Rewards Tiers INVESTOR DAY Brand-specific Value Propositions Customers 29#3040% 35% 30% 25% (viajes Unaided Brand Awareness (UBA) - Chile Falabella. 20% 15% 10% DESPEGAR 5% Strong Investment in Branding Has Resulted in Leading Brand Awareness Across LatAm BRAND INVESTMENTS 1999 - 2021 $1.7BN CUMULATIVE INVESTMENT ¹ 1 19.5% 02.19 20.8% 1999 Q3.19 19.8% 21.1% Q4.19 33.3% 31.1% 33.7% 33.8% 2021 35.1% UNAIDED BRAND AWARENESS ² DESPEGAR TRIVAGO BOOKING 123MILHAS LATAM CVC GOL AZUL AIRBNB VOLARIS AEROMEXICO HOTEIS.COM AVIANCA VIVA HOTEL URBANO TRIPADVISOR EXPEDIA BESTDAY AEROLINEAS AR SUBMARINO ALMUNDO VIAJES FALABELLA AVIATUR JETSMART 39% 27% 21% 20% 19% 19% 15% 13% 12% 11% 8% 7% 7% 6% 6% 5% 5% 5% 4% 3% 3% 2% 2% 2% ● 67% 23% 35% - 11% 3% 12% 9% 42% 31% 10 O 38% 26% 21% 42% 23% 39% 31% 28% 9% 9% 13% 5% 7% 34% 11% 16% 69% 8% 3% 35% 26% INVESTOR DAY 44% 21% 20% 40% 9% 2% 61% 35% Q1.20 COVID (Sep.20) BT (Abr.21) BT (Ago.21) BT (Dic.21) BT (Abr.22) Source: (1) Despegar's Internal Data. Marketing Investments Include Marketing Personnel As Of March 31st 2019, Bestday since 2015 and VF since 2016. (2) Source:Despegar Market Insights Brand Tracking. Unbranded Research On General Population Conducted Through Outsourced Online Panels. Abr-2022(3) TA = Travel Agency 3% 10% 20% 31% 35% 18% 19% 40% 33% 8% 9% 7% 20% 18%#31DESPEGAR Segmenting Target Audiences Allows Us to Bid More Aggressively for Valuable Clients SEGMENTATION BY PREDICTED SPEND Bucket High Medium Low Total GB / User (Avg = 100) NEW MODEL OLD MODEL 81 24 LOW Paid marketing traffic % Traffic 30% 40% 30% 100% 111 67 MID % GB 73% 21% 6% 100% GB/Visitor 240 116 HIGH 240 67 24 100 AUDIENCE LTV SEGMENTATION GROWTH LOOP SALES ATTRIBUTION SPEND OPTIMIZATION SPENDING FOR PROFITABLE GROWTH Cost per click; average = 100 65 49 LOW 98 MID 87 NEW MODEL OLD MODEL 133 168 INVESTOR DAY HIGH 31#32DESPEGAR Reducing Dependency on Paid Sources Without Compromising Traffic DESPEGAR TRAFFIC BREAKDOWN 35% 38% 31% 21% 25% 65% 2017 PAID TRAFFIC 2018 62% 69% 79% 75% 76% 2019 2020 NON PAID TRAFFIC SEO accounts for only 14% of total traffic 2021 24% 2022 (1) Despegar's Internal Data. Non Paid Traffic includes paid branded keywords MARKETING DIRECT COST % OF GB DESPEGAR - DIRECT MARKETING % GB; 100 3.27 2017 114 3.21 121 3.14 2018 2019 153 1.99 2020 129 127 Searchers / Industry orders, 2017 = 100 2.31 2.48 2021 INVESTOR DAY 2022 32#33DESPEGAR Proprietary Pricing Engine Optimizes Growth Efficiency 100 Continuous testing Price Discounts Installments Sorting Loyalty Research elasticity Purchase elasticity Re-purchase elasticity Customer behaviour data lake → PRICING ENGINE Variable margin LTV Service fee 36 A PRE Installments INVESTOR DAY Increased operating margins by 2-3pp for equivalent levels of market share 33#34HIGHLY SCALABLE MODEL OUR PROVEN MODEL QUICKLY TRANSFORMS ANY B2C TRAVEL OPERATION DESPEGAR decolar despegar BestDay BDExperience (viajes Falabella viajanet HotelDO Koin stays 34#35DESPEGAR A Rapidly Scalable Winning Business Model BEST VALUE PROPOSITION For customers and travel partners Willingness to Pay HIGHLY SCALABLE MODEL Growth INNOVATION Leadership INVESTOR DAY 35#36DESPEGAR We Innovate for Continuous Leadership Early-bird Packages Aggressive discounts on packages purchased with ultra long anticipation to travel within a date range 9 Decolar 14:16 DESCONTAAAÇO!! Pacote 2023 para Maceió por R$550 e Playa del Carmen a partir de R$1.650. É muito baratol DESCONTAÇO!! GE 550 + taxas POR R$ Valor final: R$ 800 Escolha uma data 6 noites 6 NOITES PASSAGEM + HOSPEDAGEM Maceió: descubra o CAFF DA MANHA Pacote com Descontaço: 6 Noites em Maceió por apenas R$ 550 + taxas! 7 NOITES PASSAGEN Praia: &Ⓡ'S Congela este precio por 7 días ¿Aún no te decides y te preocupa que el precio pueda subir? Congela la tarifa de este vuelo por 7 días. Si la tarifa sube, nosotros mantendremos este mismo precio. No, gracias Congelar vuelo Precio final $144.186 Incluye Imato PAIS y Paración R04815 & Alerta Comprar Ordenar= Filtros gar.com.ar Price-freeze & Best-price-guarantee Freeze your price for a fee or take advantage of a future price drop despegar Mis viajes Seguí desde acá el estado de tus viajes. modificá tus reservas y más. Saber más Kit del viajero Viajes actuales Madrid Jue 3 nov-Vie 18 nov 2 Q Buscar reser Solicitudes Tu vuelo tuvo una repromación, pero no te preocupes, modificamos el checkin de tu alquiler de auto y tu hotel por ti. Te pedimos que confirmes tu nuevo itinerario. Revisar los cambios en mi viaje Podrás confirmar tu nuevo itinerario > INVESTOR DAY Package protection Automatic package adjustments for flight delays and cancellations#37BEST VALUE PROPOSITION HIGHLY SCALABLE MODEL A RAPIDLY SCALABLE WINNING BUSINESS MODEL decolar INNOVATION DESPEGAR despegar BestDay BDExperience (viajes Falabella viajanet HotelDO Koin stays 37#38BE RIGHT BACK IN 10 MINS COFFEE BREAK SS 38#39EXPANDING OUR TRAVEL ECOSYSTEM BestDay BDExperience viajes Falabella HotelDO Koin stays viajanet SPEAKERS MARCELO GRETHER NICOLAS OBEJERO AW 39#40DESPEGAR Strengthening Our Value Proposition through Inorganic Growth CUSTOMER-CENTRIC VALUE PROPOSITION KEY INITIATIVES M&A EXECUTION 2019 2020 2022 COMPLETE TRIP PACKAGES & BUNDLES VACATION RENTALS TOURS AND ACTIVITIES BDExperience TOURS & ACT BestDay.com stays VACATION RENTAL AFFORDABLE CUSTOMER LOYALTY SEGMENTED OFFERS PAYMENT OPTIONS Koin PAYMENTS OMNICHANNEL APP FIRST MULTI-CHANNEL B2C B2B WHITE LABELS (viajes Falabella.com BestDay.com telDO viajanet BestDay. INVESTOR DAY MULTI-CHANNEL B2C MULTI-CHANNEL B2C B2B & WHITELABELS MULTI-CHANNEL B2C 40#41DESPEGAR Acquired B2C Brands to Introduce New Channels and Access New Customers CUSTOMER-CENTRIC VALUE PROPOSITION KEY INITIATIVES COMPLETE TRIP PACKAGES & BUNDLES VACATION RENTALS TOURS AND ACTIVITIES AFFORDABLE CUSTOMER LOYALTY SEGMENTED OFFERS PAYMENT OPTIONS MULTICHANNEL B2C OMNICHANNEL APP FIRST MULTI-CHANNEL B2C B2B WHITE LABELS (viajes Falabella.com BestDay.com INVESTOR DAY 41#42DESPEGAR Seamless Integration B2C brands Preserve attributes + achieve synergies rapidly viajes Falabella Viajes Falabella * Alojamientos Paquetes Vuelos Actividades Paquetes turísticos ORIGEN O Ingresa una ciudad DESTINO Ingresa una ciudad FECHAS Ida Todavía no he decidido la fecha HABITACIONES 1 Vuelta Baja Temporada 2 Opciones avanzadas del alojamiento ✓ Q Buscar @ 145% EXPERTO Travel partners One Sourcing One Backoffice viajes Falabella.com 9 MONTHS PRE INTEGRATION PROPRIETARY B2C CAPABILITIES Brand Marketing Profitability development optimization engine Common Technology Platform INTEGRATION PROCESS BestDay.com Loyalty program 3 MONTHS BestDay S P Ofertas Paquetes Hoteles Semana rresistible VIAJES HASTA 65TO. % Paquetes turísticos Vuelo+ Alojamiento ORIGEN O Ingresa una ciudad DESTINO Ingresa una ciudad FECHAS Ida HABITACIONES X Vuelos Vacaciones de vera con las mejores ofert Todavía no he decidido la fecha Vuelo + 2 Vuelta Opciones avanzadas del alojamiento y INVESTOR DAY BestDay Bes#43DESPEGAR Strong Packages Business, Migrating Online and Building a Highly Profitable Brand 1 Key Attributes of Viajes Falabella Increased our Presence in Chile Revenue Margin As % of GB Non-Air Penetration as % of GB Loyalty from CMR Falabella Travel spent within CMR customers. Average Sales Price - International - $ viajes Falabella.com 1022 D+VF vs 1019 D +5.4pp +22pp 2x +20% Viajes Falabella Alojamientos Paquetes Paquetes turísticos ORIDEN O Ingresa una ciudad DESTINO Ingresa una ciudad FECHAS Ida * Vuelos Actividades HABITACIONES 20 Ⓡ Todavía no he decidido la fecha Vuelta 2 Buscar Opciones avanzadas del alojamiento Baja Temporadas 145% EXPERTO COLMARING Viajes Falabella.com 2 Despegar Capabilities Improve Viajes Falabella P&L Online Penetration as % of GB Revenue Margin as % of GB Fulfilment Cost per Order $ G&A + T&C $ EBITDA Margin $/as % of GB (viajes Falabella.com 1022 vs 1019 +17pp +1pp -60% -65% INVESTOR DAY +5.5pp 43#44DESPEGAR Building a Profitable Brand Specialized in Mexico Domestic Travel, with Strong Non-Air Penetration 1 Key Attributes of Best Day Increased our Presence in Mexico Revenue Margin as % of GB Non-Air Penetration as % of GB Packages Penetration as % of GB Average Sales Price $ BestDay.com 1022 D+BD vs 1019 D +8.2pp +34pp +27pp +41% BestDay 5 Ofertas Semang resistan Paquetes VIAJES HASTA % 65% DTO. Paquetes turísticos Vuelo+ Alojamiento ORIGEN O Ingresa una ciudad DESTINO Ingresa una ciudad FECHAI Ido A HABITACIONES 1 10 Todavía no he decidido la fecha Vacaciones de vera con las mejores ofert Vuelta 2 X ? Vuelo+ 2 Opciones avanzadas del alniamiento BestDay.com 2 Despegar Capabilities Improve Best Day P&L Online Penetration as % of GB Revenue Margin as % of GB Fulfilment Cost per Order $ G&A + T&C $ EBITDA Margin $ / as % of GB BestDay.com 1022 vs 1019 +10pp +1.5pp -11% -51% +3.4pp INVESTOR DAY 44#45DESPEGAR Expansion of Our B2C Operation Strengthens Our Position in Chile and Mexico Markets CHILE INCREASED MARKET PRESENCE +60% D+VF 1022 Vs D 1019 viajes Falabella.com REVENUE GROWTH 1022 VS 1019 IMPROVED PERFORMANCE VS MARKET -5% D+VF +25% 1022 Vs 1019 -30% Market MÉXICO INCREASED MARKET PRESENCE +66% D+BD 1022 Vs D 1Q19 BestDay.com REVENUE GROWTH 1022 VS 1019 IMPROVED PERFORMANCE VS MARKET -9% D+BD INVESTOR DAY +6% -15% Market 1022 Vs 1019 45#46A PROVEN INTEGRATION ENGINE CONSOLIDATING TRAVEL SPACE decolar DESPEGAR despegar BestDay BDExperience viajes Falabella viajanet HotelDO▸ Koin stays 46#47DESPEGAR Expanding Our Travel Ecosystem Strengthening value proposition leveraging our core competencies CUSTOMER-CENTRIC VALUE PROPOSITION KEY INITIATIVES COMPLETE TRIP PACKAGES & BUNDLES VACATION RENTALS TOURS AND ACTIVITIES VACATION RENTALS Hur stays TOURS & ACTIVITIES BDExperience AFFORDABLE CUSTOMER LOYALTY SEGMENTED OFFERS PAYMENT OPTIONS PAYMENTS Koin OMNICHANNEL APP FIRST MULTI-CHANNEL B2C B2B WHITE LABELS ↓ B2B HotelDO▶ WHITELABELS BestDay.com INVESTOR DAY 47#48DESPEGAR B2B HotelDO 1 Value Proposition The best LatAm inventory for any travel agency worldwide I + EI Building the #1 B2B Platform in LatAm → API CONNECTIONS Ctrip 携程爱玩 100% HOTELS HotelDO) TRAVEL AGENCIES Expedia hotelbeds O RESTEL ↓ HTML SOLUTION HOTELS / AIR / PACKAGES / OTHERS + 10,000 AFFILIATES IN LATAM 2 Right to Win Improving value proposition since the acquisition of HotelDO + Technology investment during 2021 & 2022 Ⓒ AIR & NON AIR Inventory Scalable Technology Customer Service & Sales Markets Presence 3 Relevance B2B As % of DESP total Gross Bookings 2019 DESP only 3% 2019 6% INVESTOR DAY 2022 F + HotelDO 2022 DESP + HotelDo Target 15% 2025 48#49DESPEGAR White Labels BestDay 1 Value Proposition Technology adaptable to multiple partners, who benefit from the best customer experience in travel El BANKS & C.CARDS Santander ICBC E XBci VISA BBVA NEW! The Best Travel Platform for any Brand NEW! Bancolombia → NEW! nu bank despegar BestDay PARTNERS RETAILERS Liverpool Coppel NEW! AIRLINES LATAM NEW! SXY HOTELS amRESOR)S Hard Rock Xcaret! by MEXICO 2 Right to Win Scalable platform built to accelerate M&A also incorporates Whitelabels G Air & Non-Air inventory Scalable technology Pricing flexibility partners One Sourcing One Backoffice Die Tachsingy Platform 3 Relevance White Labels As % of DESP total Gross Bookings Preptary BC Capa {0} despegor decolar BestDay.... vileS Viajant 2% 2019 Information security INVESTOR DAY Customer service Customers 7% 2022 F +BestDay Target 10% 2025 49#50DESPEGAR White Labels BestDay Banks & C.Cards ICBC (3 The Best Travel Platform for any Brand .. X Alojamientos Vuelos Paquetes Autos Actividades Paquetes turísticos Vuelo+ Alojamiento ORIGEN O Ingresá una ciudad FECHAS Ida DESTINO Ingresó una ciudad HABITACIONES 2 Vuelta Q Buscar despegar Vuelo + 2 Aloj Opciones avanzadas del alojamiento ICBC (E3 Retailers ILiverpool ® : « TH Alojamientos Paquetes Vuelos Escapadas Activida Paquetes turísticos ORIGEN O Ingresa una ciudad DESTINO Ingresa una ciudad FECHAS Ida Todavia no he decidido la fecha HABITACIONES 1 Vuelta Opciones avanzadas del alojamiento Buscar Liverpool LATAM TRAVEL 19 Paquetes Airlines Santiago de... | Cancún, Méxi... jue. 18 ago. I jue., 25 ago. 2 Tu viaje a Cancún 1 ALOJAMIENTO → - + VUELO All inclusive despegar Ver viaje > 3 ADICIONAL Viaja con tranquilidad: Conoce las medidas que empezaron a tomar los hoteles. Ver más Este es el paquete perfecto para tí. ¡Empieza a vivir tu viaje! Mapa Ordenar= Filtrar LATAM Hotels Buenos Aires... | Cancún, Méxi... sáb., 24 sep. | jue., 29 sep. 2 ALOJAMIENTO 2 VUELO 3 ADICIONALES Hard Rock Hotel Cancun Cancún, México. A 9.27 km del centro El alojamiento ofrece Aire acondicionado en zonas comunes Precio final por persona USD 2,112 Final 2 personas USD 4,224 HOTEL Hard Rock CANCUN Siguiente INVESTOR DAY AN ALL-INCLUSIVE EXPERIENCE 50#51DESPEGAR Tours & Activities BDExperience DESTINATION MEMORY MAKERS 1 Value Proposition Local presence at destination, where 80% of Tours & Activities are sold. Currently operating only in Cancún Area. K A Presence at the Destination Increasing Customer Engagement and Share of Wallet Trip Planning Arriving Airport Transfer Hotel Sales @ hotel Tours and activities BDExperience 2 Right to Win Leverage Despegar passengers flow to main leisure destinations in Latam and generate Tours & Activities revenues 3 Early success Attach Rate % of passengers arriving to Cancún Area who buys T&A with BD Experience 3% 2019 20% 2022 F BDExperience DESTINATION MEMORY MAKERS Relevance DMC As % DESP total Revenue 0,3% 2019 3,8% 2022 F INVESTOR DAY Target 10% 2025 BDExperience DESTINATION MEMORY MAKERS 51#52DESPEGAR Vacation Rentals = stays® Latam's Vacation Rentals Value Chain PROPERTY OWNER Significant market with 1.7M listings Stays Acquisition Increasing Despegar's Vacation Rental Inventory stays B2B PROPERTY MANAGER Fragmented & unsophisticated market of approx. 21k players CHANEL MANAGER stays® Fragmented market Stays #1 local player B2C BOOKING PLATFORM 4 relevant platforms comprise this value chain A comprehensive solution for Property Managers and Owners to accelerate connectivity to Direct Partners in Latam STAYS ACQUISITION ADVANTAGES: INVESTOR DAY Short term: next 3 months O Add 20k direct listings in Brazil to Despegar's +400k total vacation rental inventory (10k direct sourcing in Latam) Medium term Leverage Despegar's leading position in LatAm to take Stays to other key travel markets such as Mexico, Argentina, Chile and Colombia Expand Latams Direct Inventory for Despegar to reach 150K listings. 52#53DESPEGAR Payments Koin Making Travel More Affordable while Expanding Despegar's Addressable Market THE MOST ATTRACTIVE PLAYER IN THE MARKET TECHNOLOGY & RISK KNOW HOW KOIN'S VALUE PROPOSITION AFFORDABLE FOR CUSTOMERS & EXPANDS ADDRESSABLE MARKET ΚΟΙΝ BUSINESS MODEL REVENUES FROM CUSTOMERS & MERCHANTS INVESTOR DAY 53#54DESPEGAR Payments Koin Acquired Brazil's BNPL Leader Increasing addressable market and take rate while reducing processing costs 1 Why Despegar in Fintech? BNPL expands addressable market -> 84% of new clients Lowers processing costs -> BNPL and Pix both offer lower MDR than cards Enhances profitability, higher average ticket and take rate -> 40% higher ASP -> 16pp additional take rate Increases conversion while reducing fraud losses with world-class fraud prevention engine -> Customized and proven in Latam 2 Our Right to Succeed → INVESTOR DAY Unique access to most relevant BNPL vertical: Travel Well positioned in main distribution channels with over 130K addressable merchants Scalable and proprietary solutions Manageable risk exposure supported by: -> Risk-based pricing with over 30 risk clusters -> Low-risk verticals (anticipation + refunds + cancels ) -> Short loan duration allows quick pricing adjustments -> Early alarms 54#55DESPEGAR Payments Koin аме copel BNPL 200+ MERCHANTS flipsaúde zapay Eskolare HotelDO Successful B2B2C Strategy Focused on Key Distribution Channels and Anchor Merchants Beyond Travel pitzi KEY MERCHANTS POSITIVO CNA inglês definitivo des complica. despegar dr.consulta TROCAFONE DigitalHouse> Coding School 99 PAYMENTS & FRAUD 30+ CUSTOMERS Life Miles GGUANABARA BestDay FRÁVEGA (viajes Falabella. PromoDental Ebba móveis BR craft INSENDS CERVESE DINERS MALL despegar bamboo payment systems C2Rio TROCAFONE paymentez a nuvei company DISTRIBUTION CHANNELS KEY STRATEGIC PARTNERS New braspag Magazord WOO COMMERCE paymentez VTEX Magento An Adobe Company valePay PrestaShop tray bamboo payment systems MIT nuvei Payment Technology Partner BUSINESS PARTNERS INVESTOR DAY *Dock Partner for VCC Program EASYCRÉDITO Sim. seu crédito na palma da mão Partner for Personal Loans MOVII Strategic Partner for BNPL in Colombia GYRA+ Partner for SMEs Loans 55#56DESPEGAR Payments Koin 5.9 1020 COVID-19 0.3 Achieved Stellar Growth in Past Year, Delivering Impressive Results TPV¹ QUARTERLY EVOLUTION $ M 2.4 5.6 6.5x COVID-19 3.0 2.4 7.2 Notes: (1) TPV means Total Payment Volume of BNPL (2) Run Rate is calculated as 12 times the monthly TPV, assuming $ = 4.98 BRL 17.9 2020 3020 4020 1021 2021 3021 4021 (3) Take Rate is the fee charged by the Company on transactions (May/22) (4) Total TPV in May/22 divided by total transactions in the same period assuming $ = 4.95 BRL (5) Cash needed until 2H2023 where the company achieves EBITDA breakeven 19.7 1022 O +700 Daily Transactions (Average) 19.5% Repeat Rate (Average Transactions per Individual) 0 $ +100M Loans Granted (since 2019) O $385 Average Selling Price4 16.2% Take Rate³ INVESTOR DAY Figures as of May 2022 $ 20M Cash needed to breakeven (2H2023)5 11.2% Penetration in Despegar (May '22 YTD) 56#57ACCELERATING GROWTH EXPANDING OUR TRAVEL ECOSYSTEM, LEVERAGING CORE COMPETENCIES decolar DESPEGAR despegar BestDay BDExperience (viajes Falabella viajanet HotelDO Koin stays 57#58DRIVING SHAREHOLDER VALUE SPEAKER ALBERTO LÓPEZ GAFFNEY 0 58#59DESPEGAR ESG: Completed Our First Materiality Assessment in 2021, Implementing the Following Key Initiatives MATERIAL AREAS 1. Customer Satisfaction 2. Innovation 3. Information Security 4. Diversity and Inclusion 5. Data Privacy 6. Talent 7. Human Rights 8. Sustainable Alternatives for Travel 9. Environment 10. Compliance Ethics and Integrity 11. Community CUSTOMER SATISFACTION Invested $20 M in 2021 in response to Covid-19 Customer service levels approximately 1,900 bps higher when compared to pre-pandemic levels INNOVATION Developed New Capabilities - Koin - B2B - Vacation Rentals - In-destination activities INFORMATION SECURITY Based on 3 pillars: INVESTOR DAY Risk Management Policy - Security Awareness Program - Quarterly Infrastructure and Breach testing 59#60DRIVING SHAREHOLDER VALUE OPPORTUNITY AND STRATEGY IN PLACE TO DELIVER ECONOMIC UPSIDE DESPEGAR decolar despegar Best Day BDExperience viajes Falabella viajanet HotelDO Koin stays#6150 Touristic Brands Only 25 -25 -50 0 Jan-17 -75 DESPEGAR -100 Industry Getting Back to Normal Post COVID, with Recovering ASPs -125 INFLATION ADJUSTED DEVALUATION TO LONG TERM MEAN, % ¹ Jan-18 Argentina UnOfficial FX Argentina Official FX LATAM FX ex Arg 3 (+) Appreciation Jan-19 (-) Depreciation Jan 21 Mar-22 +13 Jan-22 Luí Mar-22 -58 Mar-22 -14 GB, TRANSACTIONS & ASP EVOLUTION 443 4.7 10.7 2019 GB $ IN BN 344 1.4 4.1 2020 ASP $ 364 2.5 6.8 2021 387 2.9 7.5 LTM² TRANSACTIONS IN MN (1) Multilateral Inflation Adjusted FX rates - % deviation vs Mean for last 25 years. Source: Alberdi Partners Analysis based on BIS and respective Local Central banks. (2) LTM April 21 to March '22 (3) LatAm currencies weighted based on GB 1022. 个 INVESTOR DAY MID-to-LT GROWTH DRIVERS MID-CYCLE MACRO Economic activity Potential for FX appreciation KEY INITIATIVES O Continued Market Share gains ASP gains from richer product mix and complete trips 61#62DESPEGAR Take Rate Increased, Driven Both By Partners and Clients Touristic Brands Only TAKE RATE EVOLUTION BREAKDOWN, % GB 49.2 11.1% 7.6% 3.5% 2019 TAKE RATE PER TRX, $ (1) LTM April 21 to March ¹22 32.1 9.3% 6.3% 3.1% 2020 PARTNER REVENUE % 47.4 13.0% 8.5% 4.5% 2021 CLIENT REVENUE % 50.9 13.2% 8.5% 4.7% LTM¹ 个 MID-to-LT GROWTH DRIVERS MACRO O Lower pricing sensitivity + disposable income / industry recovery Industry normalization lowering cancellation rates KEY INITIATIVES O Increase relevance of Despegar as preferred partner for suppliers Rolling out price optimization Accelerate loyalty program growth Increase focus on affordability Diversify channels and business O. INVESTOR DAY 62#63DESPEGAR Cost of Revenue Increase Due to COVID Conditions, With Positive Recovery Trend Touristic Brands Only 10.2 6.9 3.8% 1.5% 2.3% 2019 COST OF REVENUE EVOLUTION BREAKDOWN, % GB and $ PER TRANSACTION COI & CCP PER TRX, $ 10.8² 6.4 6.1% 1.1% 3.2% 1.8% 2020 14.5 as reported FULFILLMENT & F&E PER TRX, $ 8.6 8.1² 14.2 as reported 6.1% 1.6% 2.2% 2.3% 2021³ EXTRAORDINARY IMPACTS 8.7 8.4² 13.0 as reported 5.5% 1.1% 2.2% 2.2% LTM¹ 9.2 FULFILLMENT & F&E, % 6.9 3.4% 1.4% 2.0% AT 2019 LEVELS COI & CCP, % MID-to-LT GROWTH DRIVERS CYCLE-DRIVEN Lower financing costs Normal Operating Conditions SCALE AND OPERATIONAL EXCELLENCE Efficiency Improvements INVESTOR DAY Operating leverage Opportunities in Fraud and Errors / Legal Claims (1) LTM April 21 to March 22 (2) Excluding extraordinary impacts associated with response to Covid 19 pandemic (3) Brazil tax on support services adjusted from CoR to G&A costs in 2021 and LTM 63#64DESPEGAR Sales and Marketing Expenses Maintain 2019 levels Touristic Brands Only SALES AND MARKETING EVOLUTION, % GB and INDEXED PER TRANSACTION 100 4.0% 2019 80 4.1% 2020 SALES & MARKETING, % OF GB (1) LTM April 21 to March '22 80 3.8% 2021 84 3.8% LTM¹ SALES & MARKETING. $ PER TRANSACTION 2017 = 100 92 3.4% AT 2019 LEVELS INVESTOR DAY MID-to-LT GROWTH DRIVERS Strong brand awareness in LatAm Marketing investment optimization/segmentation- lower acquisition cost Loyalty program 64#65DESPEGAR Support Areas Capturing Acquisition Synergies, and Ready To Deliver Operating Leverage As Industry Recovers Touristic Brands Only TECHNOLOGY & CONTENT and G&A EVOLUTION, as % GB and $ PER TRANSACTION 5,452 15.6 as reported 14.5 3.5% 1.5% 2.0% 2019 36.7 2,439 11.2% 4.7% 6.5% 2020 G&A, % GB 4,731 19.6 (3) 22.6 as reported 6.4% 2.9% 3.0% 20214 0.5% COST PER TRANSACTION, $ 5,182 18.6 (3) 5.6% 2.5% 2.7% LTM¹ 21.4 as reported -0.3% EXTRAORDINARY IMPACTS ² 7,025 12.2 with ARG FX Adjusted 14.3 (3) 2.8% with ARG FX Adjusted 3.2% 1.6% 1.7% AT 2019 LEVELS T&C, % GB (1) LTM April 21 to March ¹22 (2) Excludes Extraordinary items related to Covid 19 pandemic, Consulting and Advisory Services, Brand Amortization, among others (3) Cost per order excludes SBC and extraordinary items in all periods (4) Brazil tax on support services adjusted from CoR to G&A costs in 2021 and LTM ORDERS PER FTE MID-to-LT GROWTH DRIVERS MAIN INITIATIVES BEING IMPLEMENTED Further G&A automation INVESTOR DAY Leveraging DESP technology base Additional Synergies from M&A HIGH OPERATING LEVERAGE LEVELS 65#66DESPEGAR Core Competencies and Strategy In Place to Drive Strong Earnings Power Touristic Brands Only FINANCIAL METRICS GB GROWTH (Yearly Growth) Take Rate (as % of GB) COR (as % of GB) S&M (as % of GB) T&C (as % of GB) G&A (as % of GB) EBITDA (as % of Net Revenue) PERFORMANCE DRIVERS Industry recovery post COVID Online Penetration Market Share Gains Further investments in commercial Aggressiveness. Improvement in operational conditions Capturing operational efficiencies Back to normal in travel conditions Operational efficiencies in customer acquisition costs Cost dilution in other channels and businesses Operating leverage at 30-40% Operating leverage at 80-90% EBITDA Expansion as Scale and Strategy Results Kick-in (1) Defined as Funds From Operations (Net Income + D&A + Changes in WK) - Capex as % of EBITDA INVESTOR DAY 5-YEAR PERSPECTIVE DESPEGAR IS POSITIONED TO DELIVER STRONG SHAREHOLDER RETURNS 25% YoY Local Currency GB Growth 12 to 12.5%+ Take Rate Low to Mid 20s% + EBITDA margins Mid 60s% Cash Flow Conversion (1) 5x Earnings power (Adjusted EBITDA) 66#67DESPEGAR DESP Trading at a Deep Discount to Relevant Emerging Markets OTAS Market Cap ($M) (1) Enterprise Value ($M) 2023e Revenues ($M) - YoY growth(2) 2023e EBITDA ($M) - YoY growth(2) 2022/2023e EBITDA (as % of Revenues)(2) 54% discount to Revenue to growth multiple GROWTH ADJUSTED EV / REVENUE (1) As of 06/13//2022 (2) Bloomberg estimates 3.0 (73%) 0.8 T 5.4 2.9 7.7 2.7 EV/ 2023 Revenue DESP 570 485 644 - 25% 97 - 163% 8% / 15% DESP OTA 1 OTA 2 OTA 1 13,182 13,398 4,649 - 53% 782 - 684% 3% / 17% 3.0 (76%) 5.0 2.5 17.1 OTA 2 2,734 EV / 2023 EBITDA 2,475 907 - 35% 104 - 85% 8% / 11% 28.0 23.8 INVESTOR DAY 80% discount to EBITDA to growth multiple GROWTH ADJUSTED EV / EBITDA 67#68Q&A DESPEGAR IS A UNIQUE OPPORTUNITY IN THE TRAVEL MARKET JUNE 2022 NEW YORK CITY MT 4#69Closing Remarks 1 2 3 5 Leading OTA in LatAm, a market that is steadily recovering while increasing its already attractive dynamics Despegar emerging stronger post Covid, with further developed competencies Strategic clarity: Building a superior and scalable business model, allowing to accelerate growth and expand within the travel ecosystem Strong Earnings Power driven by Operational Leverage and Efficiencies Capture Attractive entry point to gain upside he story 69#70THANK YOU! JUNE 2022 NEW YORK CITY decolar despegar BestDay BDExperience viajes Falabella viajanet HotelDO> Koin - stays CONTACT INVESTOR RELATIONS Alberto López Gaffney [email protected] Conrado Mazzoleni [email protected]

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