#1Investor Presentation Disclaimer: The contents of this document/information remain the intellectual property of Maybank and no part of this is to be reproduced or transmitted in any form or by any means, including electronically, photocopying, recording or in any information storage and retrieval system without the permission in writing from Maybank. The contents of this document/information are confidential and its circulation and use are restricted. Financial Results Fourth Quarter and Full Year FY2021 ended 31 December 2021 24 February 2022 Maybank Humanising Financial Services#2Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#3Maybank Group FY2021 Overview Net profit of RM8.10 billion from RM6.48 billion a year earlier, on improving regional economies Business Income Drivers Improved Net operating income: RM25.45 billion +2.8% YoY Group CASA +17.2% YoY Group Loans +5.7% YoY Continued Cost Management Cost to Income: 45.3% JAWS: 0.2% YoY Prudent Provisioning Maintained Loan Loss Coverage: Group Gross Impaired Loans: 111.9% (Dec'21) 1.99% (Dec'21) Robust Liquidity & Capital Positions Group CASA Group CET1 Ratio: Capital: 47.1% (Dec'21) 15.40%* (Dec'21) Net fund based income up 14.6% YoY on 22 bps NIM expansion as interest expense reduced and Group CASA grew 17.2%. Group loans up 5.7% YoY driven by Malaysia and Singapore. Core fees grew 7.8% YoY on improved market activity and higher customer spending, but was offset mainly by lower securities disposal gains and MTM losses on fixed income portfolio held by insurance unit, resulting in 21.6% YoY decline in net fee based income. Contained overheads growth at 2.6% YoY, resulting in a CIR of 45.3% which is within FY2021 guidance of 45% - 46%. PPOP grew 2.9% YoY on the back of income pick-up and moderate overheads growth, resulting in positive JAWS. Loan loss provisioning of RM2.66 billion for FY2021, from management overlay for borrowers under the repayment assistance packages and top ups for new and existing impairments as well as for write-offs. Loan loss coverage strengthens to 111.9% (Dec'20: 106.3%), on additional provisioning and lower Group GIL ratio of 1.99% as at end-Dec'21 (Dec'20: 2.23%). Strong CASA growth across all home markets, resulted in Group CASA ratio of 47.1%. Robust Group CET1 capital and total capital ratios at 15.40%* and 18.83%* respectively. Second interim dividend of 30 sen per share for FY2021, with an electable portion of 7.5 sen under the DRP. Total dividend grew 11.5% or 6 sen YoY to 58 sen per share in FY2021 (FY2020: 52 sen per share). Note: *After proposed second interim dividend and assumption of 85% reinvestment rate. 2#4M25: FY2021 Achievements in Key Strategic Objectives (1/5) Sustainable ROE M25 HUMANISING FINANCIAL SERVICES Top Rated Customer Experience FY2021 M25 Targets ROE 9.8% CIR 45.3% 13-15% <45% EPS 69.7 sen DPR* 84.5% >100 sen 40-60% Regional ESG Leader +23 NPS 95th percentile Industry leader in customer experience Retained FTSE4Good 4 star rating^ Pervasively Digital New Value Drivers *Dividend Payout Ratio "Maybank is the top 25% by ESG rating amongst PLCs in the FBM Emas Index that have been assessed by FTSE Russell. Sustainability 3#5M25: FY2021 Achievements in Key Strategic Objectives (2/5) M25 Championing digital banking Growing our digital cross- border solutions Deepen market reach with new digital solutions for SME Market share of mobile and Pervasively Digital internet banking transaction Digital monetary volume at 56.3% and 49.6%, respectively. Digital transactions ~16 billion transactions, >RM896.0 billion in value across the region transactions 24% YoY (value) 40% YoY (volume) 1-month active digital users 10% YoY to 7.9 million Seamless real-time cross-border transactions with low fees Unveiled first Malaysia-Cambodia mobile cross-border real-time funds transfer service via Bakong e-wallet & MAE app. Launched real time cross border transfers between Malaysia and Singapore. Simplifying day-to-day business banking Launched Maybank2u Biz mobile application, enabling a simpler, smarter and more secure business banking experience. The app has in-built business tools such as invoicing and transactional data extraction for SMEs. SME Digital Financing: Approved RM1.9 billion loans since its launch in Sep 2020, covering over 11,000 micro enterprises. Accelerating prospects on boarding with digital eKYC Driving digital FX growth Strengthens our position as leading online insurer Fast-approval account opening process Introduced seamless and faster eKYC processes in Singapore, Indonesia and the Philippines. End-to-end solutions for all FX Deals, from booking to payment initiation Introduced Digital FX Booking on Maybank2E, allowing customers to book FX Deals. Provides interactive customer experience Launched Interactive Underwriting for Bancassurance, enabling automated underwriting decisions for customers. 4#6Monetary Transaction Value (RM bln/IDR tln/SGD bln) M25: FY2021 Achievements in Key Strategic Objectives (3/5) Digital Solutions and Platforms MAE e-wallet (end-Dec'21) M 5.1 mil app installed since its launch in Oct' 20 Maybank2u 187.71 194.71 213.74 QoQ: 9.8% YoY: 13.9% 20.06 21.61 17.34 QoQ:7.7% YoY: 24.6% QoQ: (3.0%) YoY: (3.5%) 4.28 4Q 2020 4.26 3Q 2021 Transaction Volume Growth (QoQ): MY: (1%) IND: 3% SG: 5.3% 4.13 4Q 2021 Monetary Transaction Value (RM bln/IDR tln/SGD bln) SME Digital Financing (end-Dec'21) RM 1.9bil approved loans since its launch in Sep' 20 Mobile App 71.09 79.11 89.80 QoQ: 13.5% YoY: 26.3% QoQ: 8.6% YoY: 32.0% 14.13 15.34 11.62 0.81 1.00 1.07 QoQ: 7.0% YoY: 32.5% 4Q 2020 3Q 2021 4Q 2021 Transaction Volume Growth (QoQ): MY: (2%) IND: 2.3% SG: 8.1% QRPay Transaction Volume SME Digital Accounts (end-Dec'21) 110,469 accounts activated since its launch in Feb 20 QRPay QoQ: >100% YoY: >100% 3.82 Mil 6.97 Mil 14.03 Mil 239.36 k 71.77 k 51.96k QoQ: (27.6%) YoY: (78.3%) 4Q 2020 3Q 2021 4Q 2021 Malaysia Indonesia Singapore 5#7M25: FY2021 Achievements in Key Strategic Objectives (4/5) M25 New Value Drivers Growing SME financing segments Enhance customer insights and cross-sell capabilities Expansion of ESG solutions Achieved greater SME borrowing penetration No. of customers Malaysia: 6.55% (2020) 7.15% (2021) SME customers grew +2.4% YoY in Singapore, Indonesia, the Philippines and Cambodia. Differentiated investment management advisory and solutions Established Regional Client Solutions Group covering the retail, mid-market and wholesale segments. Launched the first Shariah-Compliant Autocallable-i product in the region. Supporting our customer's sustainability aspirations Launched several ESG-centric funds, expanding our ESG-related AUM to RM13.5 billion. Participated in several sustainability-linked transactions such as SME Bank Berhad's and Bank Pembangunan Malaysia Berhad's inaugural sustainability Sukuks. Enhance Auto Insurance services Fast and Easy Auto Assistance Developing All Things Auto (ATA) system to create an ecosystem that will benefit customers to make better decisions on all auto needs including choice of service provider for breakdown/accident services. Fortifying our leading position in Bancassurance Islamic Banking expansion of Wealth Management solutions Better recommendations for protection needs Etiqa Virtual Insurance Advisor (EVIA) will enable our intermediaries to provide better advice to customers based on data analytics. No.1 Bancassurance/ Bancatakaful player in Regular Premium and Total Life APE with 27.1% and 24.1% market share respectively in Malaysia Launched Islamic Wealth Management total solutions Launched the platform in July 2021 to provide comprehensive financial solutions that will drive Islamic fee-based income. 6#8M25: FY2021 Achievements in Key Strategic Objectives (5/5) M25 Sustainability Commitment 1 Mobilised Over RM13.6 billion in Sustainable Finance. Benefitted 502,759 Households across ASEAN. Commitment 2 CARBONA ZERO EMISSION Committed to purchase Malaysia REC, equivalent to 70% of our Malaysian operations' Scope 2 carbon emissions. Established baseline year SUSTAINABLE DEVELOPMENT GOALS Commitment 3 Commitment 4 for Scope 1 and 2 Carbon Emissions disclosures. Maybankers spent 1,636,652 hours on sustainability. Other key milestones include: ✓ Listed on Bloomberg Gender-Equality Index for 5 years in a row. ✓ Embedded Sustainability KPIs in senior management's performance scorecard. Our commitments are: 1) Mobilising RM50 billion in Sustainable Finance by 2025 2) Improve the lives of 1 million households across ASEAN by 2025 3) Carbon neutral position for scope 1 and 2 emissions by 2030 and net zero carbon equivalent position by 2050 4) Achieve 1 million hours per annum on sustainability and delivering 1 thousand significant SDG-related outcomes by 2025#9Financing Support for Customers % of Loans Under Repayment Assistance, Relief and R&R Programmes Against Respective Total Home Market Loans 27.1% 30.6% Malaysia % of Outstanding Loan Balance^ Mortgage As at 12/11/21 32.7% 15.6% Auto Finance 29.2% 9.6% 20.6% Unit Trust 24.4% 12.0% As at 11/02/22 17.3% of total CFS loans outstanding (o/s) is under relief programmes: 。 Deferred instalment is 53% o Reduced instalment is 8% 。 Customised/hybrid packages is 39% Missed payments is 6% of loans under relief. Of total CFS loans under relief: Malaysia Singapore Indonesia 16.9% О B40: 14% Other Retail Loans 4.7% 5.2% 。 M40: 16% 15.3% SME 39.8% 39.1%1 13.4% 15.2% 。 T20: 31% 12.4% Business Banking 30.1% 29.4%¹ o Retail SME: 21% 6.7% May'21 6.1% Aug 21 Total CFS 30.4% 17.3% 3.9% Nov'21 3.4% Global Banking 31.6% 31.8% Feb'22 Total Malaysia 30.6% 20.6% О Business Banking: 18% 31.8% of total GB loans o/s is under relief programmes: 。 Missed payments is 1.0%. Including URUS and Flood Relief Assistance Programmes, Malaysia's % of loans under relief increases by 0.2% to 20.8% Singapore Indonesia % of Outstanding Loan Balance^ As at 12/11/21 As at 11/02/22 Mortgage 0.9% 0.0% 5.8% of total CFS loans o/s is under relief programmes: % of Outstanding Loan Balance^ As at 12/11/21 As at 14/02/22 Mortgage 14.8% 14.5% Auto Finance 0.0% 0.0% 。 Partial deferment options and other types of schemes is 6% Auto Finance 2.9%2 1.8%2 Credit Cards & Personal 4.4% 4.0% 。 ESG4 is 94% Credit Cards & Loans 10.8% 2.9% 95% prompt payments. Personal Loans Other Retail Loans 1.8% 0.0% RSME 20.0% 18.3% SME 40.0%³ 40.6%³ • Business Banking 22.3%³ 21.2%3 0.3% of total GB loans o/s is under relief programmes: SME+ 20.3% 18.9% Business Banking 17.8% 16.9% Total CFS 6.8% 5.8% o Moratorium schemes is 1% 。 ESG4 is 99% Total CFS 15.9% 14.4% Global Banking 0.3% 0.3% 100% prompt payments. Global Banking 14.2% 9.6% Total Singapore 3.9% 3.4% Total Indonesia 15.2% 12.4% Λ Against o/s total gross loans by each country's respective segments @ 31 Oct 2021 & 31 Jan 2022 Includes Government relief loans. 1 Includes Special Relief Facility loans disbursed (RM1.77 billion as at Feb 2022) 2 Bank-only, not including subsidiaries i.e., WOM and Maybank Finance. 14.4% of total CFS loans o/s is under relief programmes: o Principal-only deferment option is 19% 。 Other relief packages is 81% 81% prompt payments. 9.6% of total GB loans o/s is under relief programmes: o Principal-only deferment option is 54% o Reduced instalments is 15% 。 Conversion of working capital to term loan instalments and facility extensions is 31% 84% prompt payments. 4 ESG is the MAS SGD Facility that provides low-cost funding for banks to grant loans under Enterprise Singapore's Temporary Bridging Loan Programme and Enterprise Financing Scheme - SME Working Capital Loan • 8#10Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#11P&L Summary: FY2021 PPOP rises 2.9% YoY as net fund based income grows on lower interest expense and moderate cost growth More details on RM million FY2021 FY2020 YOY 4Q FY2021 3Q FY2021 QoQ 4Q FY2020 YOY s.28 Net fund based income * 19,089.0 16,650.5 14.6% 4,868.6 4,719.2 3.2% 4,337.5 12.2% s.13/14/28 Net fee based income * 6,359.4 8,112.7 (21.6)% 1,431.1 1,430.8 0.0% 1,975.2 (27.6)% i S.26/27 Net operating income 25,448.4 24,763.2 | 2.8% | 6,299.6 6,149.9 | 2.4% | 6,312.7 (0.2)% s.15 Overhead expenses (11,518.5) (11,221.9) 2.6% (2,954.8) (2,821.3) 4.7% (2,869.2)! 3.0% S.27 Pre-provisioning operating profit (PPOP) 1 13,929.9 13,541.3 2.9% 3,344.9 3,328.6 0.5% 3,443.6 (2.9)% Net impairment losses Operating profit 10,700.4 8,447.8 26.7% 2,676.5 s.26 Profit before taxation and zakat (PBT) 10,886.6 8,657.0 25.8% (3,229.4) (5,093.5) (36.6) % (668.4) (1,125.3) (40.6) % (1,522.6) (56.1)% 2,203.3 21.5% 1,921.0 39.3% 19.9% 1,992.1 36.5% 2,720.2 2,268.8 Net Profit 2 8,096.2 6,481.2 24.9% 2,056.9 1,684.7 22.1% 1,537.4 33.8% EPS - Basic (sen) 69.7 57.7 20.8% 17.3 14.4 j 20.2% j 13.7 i 26.6% Note: * From consolidated Full Year FY2021 Group numbers, Insurance and Takaful accounts for 11.4% of net fund based income and 9.1% of net fee based income 1 Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses 2 Net Profit is equivalent to profit attributable to equity holders of the Bank 10#12Net Fund Based Income: FY2021 YoY Trends (1/2) Strong CASA growth across all home markets, supporting loans expansion in Malaysia, Singapore and GB Indonesia Group Gross Loans (YoY) +5.7% Malaysia +4.1% Indonesia Singapore ■Community Financial Services Global Banking +8.7% (3.2)% RM billion 523.7 553.8 Dec 20 Group Deposits (YoY) +6.5% Dec 21 RM billion 580.2 72.9 +13.5% 617.7 82.8 (5.8)% 259.3 244.1 +17.2% 248.0 290.8 Dec 20 CASA Ratio Note: 42.8% Dec 21 47.1% RM billion RM billion 326.7 340.1 79.6 80.4 +1.0% +5.1% 247.0 259.7 Dec 20 Dec 21 +10.2% 355.7 391.9 72.9 +12.7% 82.1 116.3 +0.3% 116.7 +16.0% 166.4 193.1 Dec 20 Dec 21 46.8% 49.3% . Industry loans growth for Malaysia is 4.5%, Singapore is 7.4% and Indonesia is 4.9% • CASA ratio for Group and Malaysia includes investment accounts • Refer to pages 31-33 for detailed information on loans and deposits growth by country and products. SGD billion SGD billion 40.0 43.4 16.3 17.9 +9.5% 22.6 +8.5% 24.6 Dec 20 Dec 21 ■CASA ■FD ■ Others (6.9)% 51.6 48.0 32.3 (23.9)% 24.6 19.3 23.5 +21.3% Dec 20 Dec 21 37.5% 48.8% IDR trillion IDR trillion 108.2 36.4 104.7 +2.0% 37.1 71.5 (5.5)% 67.6 Dec 20 Dec 21 (0.4)% 115.1 114.6 69.4 (12.6)% 60.7 45.7 +18.0% 53.9 Dec 20 Dec 21 39.7% 47.0% 11#13Net Fund Based Income: FY2021 (2/2) NIM expands 22 bps YoY and 6 bps QoQ on reduced deposit cost Net Interest Margin (%) 5 Year Trend 2.36 2.33 2.27 QoQ (Ann.) Trend 2.37 2.31 2.26 2.32 2.15 4Q '20 1Q '21 2Q'21 3Q '21 4Q '21 2.10 2.32 FY2017 FY2018 FY2019 FY2020 FY2021 12#14RM million Net Fee Based Income: FY2021 (YoY) YoY decline on lower investment disposal gains and MTM losses, despite improvement in core fees (21.6)% YoY RM million FY2020 FY2021 YOY Commission, service charges and fees 3,374 3,638 7.8% Investment & trading income 1,990 627 (68.5)% ! Unrealised gain/ (losses) on financial assets and investments 766 (1,000) (>100)% | Derivatives and financial liabilities 394 867 > 100% Foreign exchange profit 455 91 (80.0)% Other income 320 247 (22.7)% | Total Group's Other Operating Income 7,299 4,471 (38.8)% Of which: Other Operating Income from Insurance 821 (562) (>100)% (22.3)% YoY (10.0)% YoY (23.6)% YoY 8,113 6,359 6,479 5,033 Total 1,059 809 575 518 Other Operating Income from Banking Operations¹ Fee Income from Islamic Operations Net Fee Income from Insurance 2 ■FY2020 FY2021 Notes using Maybank's 4Q & Full Year FY2021 Financial Statements: 1 Group's 'Other operating income' [Note A25] less ‘Other operating income' from Insurance [Note A40(a)] 2 Summation of 'Other Operating Income' from Insurance and 'Net earned insurance premiums' under Note A40(a) with 'Net insurance benefits and claims incurred, net fee and commission expenses, change in expense liabilities and taxation of life and takaful fund' under Note A26 13#15RM million Net Fee Based Income: 4Q FY2021 (QoQ) QoQ core fees growth was offset mainly by MTM losses and net loss on financial assets at FVTPL disposal RM million 1Q FY2021 2Q FY2021 3Q FY2021 4Q FY2021 QoQ Commission, service charges and fees 1,026 898 822 893 8.6% Investment & trading income 333 234 146 (85) (>100)% Unrealised gain/ (losses) on financial assets and investments (1,116) Derivatives and financial liabilities 105 48 (38) (>100)% 588 (104) 302 81 (73.3)% Foreign exchange profit 125 (30) (41) 36 (>100)% Other income 59 47 35 106 > 100% Total Group's Other Operating Income 1,015 1,150 1,313 993 (24.4)% Of which: Other Operating Income from Insurance (884) 216 150 (45) (>100)% (39.3)% 8.3% 0.0% 2,177 1,899 1,321 1,431 1,431 Total (50.8)% 24.5% (10.8)% 1,163 934 1,038 Other Operating Income from Banking Operations¹ (11.9)% (25.8)% 65.0% 93.3% (33.2)% 37.2% 1Q FY2021 ■ 2Q FY2021 ■3Q FY2021 4Q FY2021 143 126 94 155 261 135 174 239 Fee Income from Islamic Operations Net Fee Income from Insurance ² Notes using Maybank's 4Q & Full Year FY2021 Financial Statements: 1 Group's 'Other operating income' [Note A25] less ‘Other operating income' from Insurance [Note A40(a)] 2 Summation of 'Other Operating Income' from Insurance and 'Net earned insurance premiums' under Note A40(a) with 'Net insurance benefits and claims incurred, net fee and commission expenses, change in expense liabilities and taxation of life and takaful fund' under Note A26 14#16Overheads: FY2021 (YoY) Well contained cost growth resulted in CIR of 45.3% and positive JAWS of 0.2% YoY RM million FY2021 FY2020 YOY 4Q FY2021 3Q FY2021 QoQ 4Q FY2020 YOY Personnel Costs 6,808.2 6,563.2 3.7% 1,692.8 1,682.8 0.6% 1,610.7 5.1% Establishment Costs 1,918.5 1,892.5 1.4% 472.0 472.5 (0.1)% 493.5 (4.4)% Marketing Expenses 430.8 375.1 14.9% 147.8 81.6 81.1% 105.8 39.7% Administration & General 2,361.0 2,391.2 (1.3)% 642.1 584.4 9.9% 659.2 Expenses (2.6)% Total 11,518.5 11,221.9 2.6% 2,954.8 2,821.3 4.7% 2,869.2 3.0% % FY2021 FY2020 YOY 4Q FY2021 3Q 4Q QoQ YOY FY2021 FY2020 Total Cost to Income 1 45.3% 45.3% 0.0% 46.9% 45.9% 1.0% 45.5% 1.4% Group JAWS Position 0.2 (2.3) (3.2) Note: 1 Total cost to income excludes amortisation of intangible assets for Maybank IBG Holdings Limited 15#17Asset Quality (1/2) Loan loss coverage moderates QoQ to 113.9% on new corporate loan impairments on balance sheet Allowances for losses on loans 122.2% 124.3% 137.8% 113.9% 115.9% Loan loss coverage incl. Regulatory Reserve FY2021 ECL includes: ~RM746 mil in management overlay for loans under repayment assistance and model changes Loan loss coverage 127.0% 106.3% 112.6% 114.8% 111.9% Top-ups for new and existing impaired accounts and to facilitate write-offs ECL (RM million) 4Q FY2020 1Q FY2021 2Q FY2021 3Q FY2021 4Q FY2021 FY2020 FY2021 Stage 1, net 330 (201) (76) 7 (320) 236 (590) Stage 2, net 748 595 293 776 (1,062) 2,499 602 Stage 3, net 155 498 356 415 1,604 2,157 2,874 Write-offs 26 16 21 12 34 94 83 Recoveries (168) (60) (72) (90) (103) (398) (325) Other debts Total 1 1 4 6 4 11 15 1,093 850 525 1,126 157 4,599 2,659 Of which, represented by: Group Community Financial Services (GCFS) 1,987 840 Group Global Banking (GGB) 2,606 1,815 Group Insurance & Takaful (Etiqa) 6 4 Net Charge Off Rate Note: Loan loss coverage includes ECL for loans at FVOCI as per Note A11(xii) of the Group's Financial Statements (88) bps (51) bps 16#18Asset Quality (2/2) Group GIL reduced YoY to 1.99% on write-offs, repayments and recovery proceeds received Group Gross Impaired Loans (GIL) Ratio Composition GIL Ratio Components Dec 2021 Sep 2021 Jun 2021 Mar 2021 Dec 2020 Non Performing Loans (NPL) 1.28% 1.63% 1.92% 1.98% 2.02% Restructured & Rescheduled (R&R) 0.05% 0.05% 0.06% 0.07% 0.05% Performing Loans Impaired Due to 0.66% 0.25% 0.20% 0.15% 0.16% Judgmental/ Obligatory Triggers (IPL) GIL Ratio 1.99% 1.93% 2.18% 2.20% 2.23% GIL Ratio by Home Markets 6.18% 6.09% 5.57% 5.10% 5.14% 3.15% 2.98% 2.94% 2.29% 1.68% 1.54% 1.53% 1.49% 1.33% Dec 2020 Mar 2021 Jun 2021 Sep 2021 Malaysia Singapore 1.19% Dec 2021 Indonesia 17#19Asset Quality by Line of Business in Home Markets QoQ trends across segments largely trending downwards Consumer Mortgage Auto Finance Business Credit Cards 3.56% 3.03% 2.78% 5.98% 5.85% 5.95% 1.54% 2.32% 2.40% 5.46% 5.41% 1.31% 1.09% 1.09% 0.76% 1.97% 1.83% 1.74% 1.73% 1.62% 0.90% 0.86% 0.81% 0.75% 0.64% 0.57% 0.52% 0.55% 0.56% 0.37% 0.57% 0.42% 0.54% 0.55% 0.54% 0.11% 0.39% 0.07% 0.07% 0.07% 0.05% 0.41% 0.32% Dec 20 Mar 21 Jun 21 0.27% 0.23% Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Retail SME (RSME) Business Banking (BB) Corporate Banking (CB) 11.58% 10.64% 11.29% 11.03% 10.25% 9.00% 9.32% 8.83% 8.01% 7.66% 6.83% 6.52% 6.63% 6.84% 6.65% 6.28% 4.44% 5.16% 5.04% 3.95% 1.75% 3.49% 1.45% 1.44% 1.49% 1.57% 4.27% 5.53% 4.97% 1.55% 1.29% 1.34% 1.30% 1.16% 2.29% 2.21% 2.32% 2.08% 2.69% 2.14% 1.89% 2.05% 2.03% 1.90% 1.98% T T Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Malaysia Indonesia Note: -Singapore • In Malaysia, industry GIL ratio for mortgage (purchase of residential property) is 1.2%, 0.7% for auto finance and 0.9% for credit cards. • Maybank Indonesia's GIL ratios are mapped in accordance to its local regulatory reporting requirements. It has fully adopted IFRS 9 effective 1Q FY2020 reporting. 18#20Strong Liquidity & Capital Positions: 31 December 2021 LCR healthy at 136.4%, while Group CET1 capital ratio at 15.40% (assuming 85% reinvestment rate) Liquidity Risk Indicators Before proposed dividend After proposed dividend, assuming 85% reinvestment rate ⚫LCR LDR -LTF LTFE 18.68% 19.52% 18.83% Group 142.0% 138.5% 137.2% 138.1% 136.4% 16.03% 16.81% 16.12% 15.31% Dec 20 16.09% Dec 21 15.40% Dec 21 90.1% 89.0% 89.3% 88.9% 89.5% Total Capital Ratio ■Tier 1 Capital Ratio ■CET 1 Capital Ratio 83.3% 82.4% 83.0% 83.3% 82.2% 18.64% 18.79% 17.60% Bank 16.34% 16.22% 73.2% 72.7% 73.2% 73.5% 15.04% 72.7% Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 15.58% Dec 20 15.46% 14.28% Dec 21 Dec 21 Note: 1) BNM's minimum LCR requirement is 100% 2) LTF is gross loans divided by (deposits + borrowings + subdebt) while LTFE's denominator is (deposits + borrowings + subdebt + equity + capital securities) 3) LDR, LTF & LTFE excludes loans to banks and Fls Regulatory Requirements: • Min. CET 1 Capital Ratio + Capital Conservation Buffer (CCB) is 7.0%, min. Tier 1 Capital Ratio + CCB is 8.5% and min. Total Capital Ratio + CCB is 10.5%. 1.0% D-SIB Buffer effective 31 January 2021 Pending finalisation of Countercyclical Capital Buffer (0%-2.5%) 19#21Dividend: FY2021 Second interim dividend of 30 sen per share, of which 7.5 sen is electable under the Dividend Reinvestment Plan Dividend Policy 40% - 60% Dividend 76.5% 74.9% 79.9% 74.7% 78.5% 71.9% 76.3% 78.1% 87.8% 78.5% 91.2% 84.5% 77.3% Payout Ratio 100% 67% 53% 63% 27% 13% 11% 12% 20% 25% 19% 27% 34% Cash Component of Total Dividend 65.0 64.0 60.0 58.0 57.0 57.0 55.0 53.5 54.0 55.0 Dividend (sen) 52.0 52.0 33# Final Interim 32 85.7%* 39+ 30 Second Interim 36.0 33 86.1%* 44 31 85.9%* 30 32+ 82.6%* 83.7%* 32 89.1%* 32 81.7%* 38.5 88.0%* 88.6%* 28 36 88.5%* 32 88.2%* 11 91.1%* 22.5 85.9%* 24 84.0%* 24 25+ 87.5%* 20 83.5%* 23 85.7%* 25 84.0%* 13.5 87.4%* 28 85.7%* FY08 FY09 FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 Effective Cash דדי הד Dividend Paid Out from Net Profit 60.4% 61.4% I 26.2% I 17.2% 17.0% I 19.0% 22.0% 29.0% I 23.2% ! 28.6% I I I ! 57.2% I I 47.1% I I I ! 87.8% I 38.2% 57.8% L + Actual Reinvestment Rate for Dividend Reinvestment Plan. The reinvestment rate for Second Interim Dividend FY2021 is pending the execution of the 22nd DRP. The Final Dividend for FY2017, Interim and Second Interim Dividend (reclassification from Final Dividend) for FY2019 werefully in cash. # The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend. Maybank adopted the single-tier dividend regime with effect from FY2012. . Effective Cash Dividend Paid Out for FY2021 is based on the actual reinvestment rate for First Interim Dividend FY2021 and an 85% reinvestment rate assumption for Second Interim Dividend FY2021. Note: * 12 20#22Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#23Market Outlook 2022 industry outlook for our home markets KEY INDICATORS 2022 (f) 2021 • GDP 6.0% 3.1% System loan 4.9% 4.5% OPR 2.00% 1.75% Malaysia USD/MYR 4.10 4.17 Inflation average 2.5% 2.5% 2022 (f) 2021 GDP 3.8% 7.6% System loan 7.5% - 9.0% 7.4% 3M SIBOR 0.98% 0.44% Singapore v v USD/SGD 1.30 1.35 Inflation average 3.6% 2.3% 2022 (f) 2021 GDP 5.4% 3.7% System loan 6.5% 4.5% Reference Rate 4.25% Indonesia USD/IDR 14,000 Inflation average 3.2% 3.50% 14,253 1.6% . . OUTLOOK Economic recovery expected to be firmer and broad-based on resumption of business activities. Macro policy remains pro-growth with OPR expected to stay at record-low of 1.75% with potential hike of 25 bps in 4Q 2022, while Budget 2022 remains expansionary for third consecutive year (budget deficit ≥6% of GDP). • Loan growth is expected to pick up pace in line with the recovery in economic activity, while NIM should stabilise and expand further if interest rates are hiked. Economic recovery to broaden to consumer facing and travel-related services and construction sector, while manufacturing momentum to moderate from last year's high base. Rising inflation, on both cyclical and structural factors, is expected to peak in 2Q 2022 before easing in the second half of the year. • Improved loan growth prospects supported by accelerating vaccinations and regional border re-openings. Rising interest rates are likely to drive NIM expansion. • Domestic demand expected to lead recovery in 2022 on the back of a higher vaccination rate, improving consumer confidence, and rising investments driven by the Electric Vehicle industry and infrastructure development. . Loan growth expected from higher demand for working capital and investment as the economy reopens. While policy rate hike is expected, the extension of loan restructuring period until March 2023 could potentially curb NIM expansion. 22#24Maybank Performance Outlook Group's Key Priorities and Guidance for FY2022 Income Growth • Leverage fee-based income opportunities in wealth management, global markets, investment banking, asset management and insurance. Accelerate product rollouts on our digital platform to increase market penetration and generate fee-based revenues. 000 Balance Sheet Management • Capital and liquidity conservation will remain a key focus in the economic recovery phase. Defend CASA balances as economic activity and mobility resumes. Selective loan growth across key markets. Stable Group NIM, with potential expansion of up to 5bps on rising interest rate environment. Continued Productivity Drive • Group CIR to range between 45% and 46%, on rising inflation pressures and strategic investments to enhance digital and sustainability capabilities aligned to M25 priorities. Reimagining workplace and work arrangements to enhance productivity and efficiencies in a new operating environment. Asset Quality Management • • Proactively manage asset quality as most repayment assistance packages will expire by 2022 for Malaysia. Targeted relief measures continue to be offered to customers who need it. Improved net credit charge off guidance of between 40 bps and 50 bps for FY2022 on better macroeconomic outlook. Sustainable Shareholder Returns • Group ROE guidance of 9.5% - 10% in FY2022, factoring impact from one-off Prosperity Tax. Maintaining our 40%-60% dividend payout policy rate to reward shareholders, whilst maintaining capital resiliency. 23 23#25M25 Targeted Outcomes Aspirational Long-Term Outcomes FY2021 Annual Guidance -9% Return on equity FY2021 Achievements FY2022 Annual Guidance 9.8% Return on equity Preferred M25 HUMANISING FINANCIAL SERVICES Top Rated Customer Experien lyd New Bri Stat Bit the for Leader Hurr TIGER CORE VALUES. M25 Financial Targets: 9.5% - 10% Return on equity 13-15% Return on equity 45-46% Cost to income ratio 45.3% Cost to income ratio 45%-46% Cost to income ratio ≤45% Cost to income ratio 69.7 sen Earnings per share > 100 sen Earnings per share 40-60% Dividend payout ratio 84.5% Dividend payout ratio. FY2021 dividend of 58 sen 40-60% Dividend payout ratio 40-60% Dividend payout ratio Met FY2021 Annual Guidance 24#26Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#27International & Malaysia Portfolio Mix FY2021 FY2021 Net Operating Income (Jan 21 Dec 21) Profit Before Tax Overseas: 32.3% 5.8% 10.4% 16.1% RM25.45 billion 67.7% FY2020 - (Jan 20 Dec 20) Overseas: 34.5% Note: 6.2% 11.1% 17.2% RM24.76 billion 65.5% 4.4% Overseas: 20.4% 16.0% RM10.89 billion # 79.6% Malaysia ■Singapore ■Indonesia Others 7.7%1.9% Overseas: 16.3% 6.7% RM8.66 billion 83.7% # Profit Before Tax country percentages excludes Others for FY2021 as they registered a loss before tax of RM591.0 million * Net of unwinding interest and effective interest rate Gross Loans * Overseas: 38.6% 7.8% 5.5% RM553.8 25.3% billion 61.4% Overseas: 37.7% 7.7% 5.9% 24.1% RM523.7 billion 62.3% 26#28Note: RM million Segmental Performance of Businesses: FY2021 (1/2) Net Operating Income +2.8% RM million 24,763 25,448 Group Global Banking FY2020: 10,419 (5.5)% FY2021: 9,848 (6.6)% +1.8% (16.7)% +8.8% 12,914 14,053 8,747 8,173 FY2020 FY2021 1,528 1,555 144 120 Total Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets PPOP +2.9% 13,541 13,930 (3.7)% 1,982 1,908 Group Insurance & Takaful ■ FY2020 ■FY2021 Group Global Banking ▼(8.2)% FY2020: 7,402 FY2021: 6,798 +16.6% 6,592 5,654 (8.6)% 6,847 6,258 +8.7% (>100)% (13.1)% 1,037 901 521 566 34 (26) Total Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Net income & PPOP for Group includes "Head Office & Others" expenditure of RM551.5 million for FY2020 and RM360.4 million for FY2021. 27#29Note: Segmental Performance of Businesses: FY2021 (2/2) Net Fund Based Income RM million +14.6% 19,089 16,651 +9.8% +5.4% 9,900 10,866 5,409 5,703 Group Global Banking FY2020: 5,655 +6.3% FY2021: 6,011 FY2020 FY2021 +25.7% +4.9% +9.2% 306 243 22 1,260 1,376 Total Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Group Insurance & Takaful Net Fee Based Income (21.6)% 8,113 6,359 +5.7% RM million Group Global Banking FY2020: 4,764 Л (19.5)% FY2021: 3,836 (26.0)% (2.9)% (17.1)% 3,014 3,187 3,338 2,470 1,285 1,248 ■FY2020 FY2021 (26.2)% 721 532 Total 142 117 Group Community Financial Services Group Corporate Banking Group Investment Banking Group Asset Management & Global Markets Net fund based income includes "Head Office & Others" expenditure of RM164.8 million for FY2020 and income of RM836.5 million for FY2021. Net fee based income includes "Head Office & Others" expenditure of RM386.7 million for FY2020 and RM1, 195.4 million for FY2021. Group Insurance & Takaful 28#30P&L Summary: QoQ RM million Net fund based income Net fee based income Net operating income Overhead expenses Personnel Costs 4Q FY2021 3Q FY2021 2Q FY2021 1Q FY2021 4,868.6 4,719.2 4,853.1 4,648.2 1,431.1 1,430.8 1,320.7 2,176.9 6,299.6 6,149.9 6,173.7 6,825.1 (2,954.8) (2,821.3) (2,920.8) (2,821.7) 1,692.8 1,682.8 1,709.8 1,722.7 Establishment Costs 472.0 472.5 490.9 483.2 Marketing Expenses 147.8 81.6 106.7 94.8 Administration & General Expenses 642.1 584.4 613.4 521.1 Pre-provisioning operating profit (PPOP)1 3,344.9 3,328.6 3,253.0 4,003.4 Net impairment losses (668.4) (1,125.3) (567.2) (868.5) Operating profit 2,676.5 2,203.3 2,685.8 3,134.9 Profit before taxation and zakat (PBT) 2,720.2 2,268.8 2,726.1 3,171.5 Net Profit 2 2,056.9 1,684.7 1,962.5 2,392.1 EPS - Basic (sen) 17.3 14.4 17.1 21.0 Note: 1 Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses 2 Net Profit is equivalent to profit attributable to equity holders of the Bank 29#31Income Statement for Insurance and Takaful Business RM million FY2021 FY2020 YOY ! 4Q FY2021 3Q FY2021 2Q FY2021 1Q FY2021 ! QoQ Net interest income Net earned premiums Other operating income 1,375.9 8,846.8 (562.4) Total operating income 9,660.4 1,260.4 | 9.2% 362.8 9,458.9 | (6.5)% | 2,167.6 820.6 | (>100)% ! (45.0) 11,539.8! (16.3)% 2,485.3 357.5 1,983.4 149.9 2,490.8 337.7 2,166.5 216.3 2,720.6 318.0 2,529.2 1 9.3% (883.6) ! (>100)% 1.5% 1,963.6 ! (0.2)% Net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and (7,752.2) (9,559.6) (18.9)% (1,960.3) (2,026.9) (2,187.0) (1,578.0) (3.3)% life & takaful fund tax Net operating income 1,908.2 1,980.2 Overhead expenses (999.1) (950.4) PPOP 909.0 1,029.8 (3.6)% 5.1% (11.7)% 525.0 (257.7) 267.3 Net impairment losses Operating profit 30.9 939.9 (41.2) (>100)% 988.6 i (4.9)% 3.1 463.9 533.7 (241.2) (244.9) 222.7 4.5 385.6 13.2% (255.3) 6.9% 288.7 130.3 20.0% (0.3) 23.6 (30.1)% 270.4 227.2 288.4 153.9 19.0% Reconciliation of net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax RM million FY2021 FY2020 YOY 1 4Q FY2021 3Q FY2021 2Q FY2021 1Q FY2021 ! QoQ Net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax (7,752.2) (9,559.6) Less: intercompany elimination 276.5 338.8 Total net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities and life & takaful fund tax (7,475.7) (18.9)% (1,960.3) (18.4)% i 76.6 (9,220.8) (18.9) % (1,883.7) (1,959.2) (2,122.1) (1,510.7) (3.9)% (2,026.9) (2,187.0) (1,578.0) (3.3)% 67.7 64.8 67.3 13.1% 30#32Group Gross Loans Growth: 31 December 2021 % of 31 Dec 30 Sep 30 Jun 31 Mar 31 Dec QoQ YOY Portfolio 2021 2021 2021 2021 2020 Group Gross Loans 553.8 542.8 2.0% 541.5 534.4 523.7 5.7% Malaysia (RM billion) 61% 340.1 331.5 2.6% 330.9 329.8 326.7 4.1% Community Financial Services (reported) 76% 259.7 252.3 2.9% 250.4 248.8 247.0 5.1% Community Financial Services (rebased)1 76% 259.7 252.3 2.9% 250.4 248.8 247.0 5.1% Global Banking (reported) 24% 80.4 78.9 1.9% 80.3 80.3 79.6 1.0% Global Banking (rebased)1 24% 80.4 78.9 1.9% 80.3 80.3 79.6 1.0% International (RM billion) 37% 207.8 205.2 1.3% 202.4 199.2 192.6 7.9% Singapore (SGD billion) 64% 43.4 42.9 1.3% 42.3 41.1 40.0 8.7% Community Financial Services 58% 24.6 24.2 1.3% 24.0 23.3 22.6 8.5% Global Banking 42% 17.9 17.8 0.3% 17.2 17.0 16.3 9.5% Indonesia (IDR trillion) 15% 104.7 101.5 3.2% 101.6 104.6 108.2 (3.2)% Community Financial Services 65% 67.6 65.9 2.6% 66.5 69.3 71.5 ▼ (5.5)% Global Banking 35% 37.1 35.4 4.7% 34.8 35.0 36.4 2.0% Other markets (RM billion) 21% 43.0 43.4 ▼ (1.0)% 42.6 42.6 40.3 6.6% Investment banking (RM billion) 2% 8.6 8.3 4.6% 11.1 7.4 7.1 22.1% Note: 1 Rebased loan growth figures are based on adjusted 31 December 2020 position in line with migration of client accounts, effective 1 January 2021 31#33Malaysia Loans Growth: 31 December 2021 RM billion % of Portfolio 31 Dec 30 Sep 30 Jun 31 Mar 31 Dec QoQ YOY 2021 2021 2021 2021 2020 Community Financial Services (reported) 76% 259.7 252.3 2.9% 250.4 248.8 247.0 5.1% Community Financial Services (rebased)1 76% 259.7 252.3 2.9% 250.4 248.8 247.0 5.1% Consumer 61% 207.9 202.0 3.0% 200.9 200.2 199.2 4.4% Total Mortgage 34% 115.2 112.7 2.2% 111.5 110.0 108.1 6.6% Auto Finance 16% 53.9 52.0 3.7% 52.8 53.0 52.8 2.0% Credit Cards 2% 7.4 6.7 9.8% 6.5 6.9 7.1 4.5% Unit Trust 8% 29.1 28.3 2.9% 28.0 28.2 29.2 ▼ (0.2)% Other Retail Loans 1% 2.3 2.2 3.4% 2.2 2.1 2.1 11.7% Business Banking + SME (reported) 15% 51.7 50.4 2.7% 49.5 48.7 47.8 8.3% Business Banking + SME (rebased)¹ 15% 51.7 50.4 2.7% 49.5 48.7 47.8 8.3% SME (reported) 7% 24.1 23.3 3.2% 22.6 22.1 21.7 10.7% SME (rebased)1 7% 24.1 23.3 3.2% 22.6 22.1 21.5 11.9% Business Banking (reported) 8% 27.7 27.1 2.2% 26.9 26.6 26.0 6.3% Business Banking (rebased)1 8% 27.7 27.1 2.2% 26.9 26.6 26.3 5.3% Global Banking (Corporate) (reported) 24% 80.4 78.9 1.9% 80.3 80.3 79.6 1.0% Global Banking (Corporate) (rebased)1 Total Malaysia 24% 80.4 78.9 1.9% 80.3 80.3 79.6 1.0% 340.1 331.5 2.6% 330.9 329.8 326.7 4.1% Note: 1 Rebased loan growth figures are based on adjusted 31 December 2020 position in line with migration of client accounts, effective 1 January 2021 32#34Group Deposits Growth: 31 December 2021 % of Portfolio 31 Dec 30 Sep 30 Jun 31 Mar 31 Dec QoQ YOY 2021 2021 2021 2021 2020 Group Gross Deposits 617.7 609.6 1.3% 605.0 599.6 580.2 6.5% Malaysia (RM billion) 63% 391.9 382.7 2.4% 372.2 370.3 355.7 10.2% Savings Deposits 17% 67.4 67.1 0.4% 64.9 62.5 56.8 18.5% Current Accounts 32% 125.7 121.6 3.4% 122.0 118.9 109.6 14.7% Fixed Deposits 30% 116.7 121.6 ▼ (4.1)% 120.5 118.1 116.3 0.3% Others 21% 82.1 72.4 13.4% 64.8 70.8 72.9 12.7% International 37% 227.4 228.2 ▼ (0.4)% 233.9 230.7 225.6 0.8% Singapore (SGD billion) 65% 48.0 49.5 ▼ (2.9)% 50.6 51.8 51.6 ▼ (6.9)% Savings Deposits 19% 9.2 9.3 ▼ (0.5)% 9.1 9.0 8.6 7.1% Current Accounts 30% 14.2 13.3 6.7% 12.1 11.4 10.7 32.9% Fixed Deposits 51% 24.6 26.8 ▼ (8.5)% 29.4 31.5 32.3 (23.9)% Indonesia (IDR trillion) 15% 114.6 101.6 12.7% 107.5 117.2 115.1 ▼ (0.4)% Savings Deposits 19% 21.9 21.3 2.8% 21.3 21.1 21.2 3.4% Current Accounts 28% 32.0 23.9 33.8% 23.7 26.8 24.5 30.6% Fixed Deposits 53% 60.7 56.4 7.6% 62.5 69.3 69.4 ▼ (12.6)% 33#35LDR and CASA Ratio Group LDR CASA CASA (without IA) Malaysia 90.1% 89.0% 89.3% 88.9% 89.5% 92.5% 89.7% 89.7% 87.4% 87.5% 42.8% 47.1% 44.5% 45.4% 46.0% 43.2% 41.1% 42.0% 42.7% 46.8% 49.0% 50.2% 49.3% 49.3% 39.6% 41.7% 43.6% 44.8% 44.0% 43.2% Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Singapore Indonesia LDR (Bank Level) 90.4% 83.8% 86.7% 77.4% 79.3% 97.3% 91.5% 91.9% 86.8% 89.0% A 37.5% 39.2% 42.0% 45.7% 48.8% 84.5% 79.3% 80.1% 76.0% 76.3% 39.7% 40.9% 41.8% 44.5% 47.0% Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Note: • Group and Indonesia LDR excludes loans to banks and Fls Group and Malaysia LDR include investment accounts totaling RM28.72 billion for 31 Dec 2021, RM25.41 billion for 30 Sep 2021, RM25.48 billion for 30 Jun 2021, RM25.81 billion for 31 Mar 2021 and RM23.84 billion for 31 Dec 2020. 34#36RM billion RWA Optimisation and Funding Management Group Gross Loans & Group RWA Operational RWA ■Market RWA ■Credit RWA ■Gross Loans 523.7 542.8 553.8 Funding Breakdown Borrowings and Capital Instruments by Currency FI Deposits, 5% HKD, 6% IDR, 6% Equity, 11% CNH, 7% JPY, 12% SGD, 5% CNY, 5% RM788.7 billion Borrowings, 5% Capital Instruments, 2% RM48.6 Others, 4% billion USD, 23% 423.3 403.6 404.5 44.4 43.6 44.4 35.3 33.2 30.2 Customer Funding, 77% 343.6 326.8 329.9 Dec 20 Sep 21 Dec 21 Growth (%) YOY QoQ Group Gross Loans 5.7% 2.0% Total Group RWA 0.2% (4.4%) - Group Credit RWA 0.9% (4.0%) Note: RM, 32% By maturity: ≤ 1 Year 28% > 1 Year 72% • Customer Funding comprises Deposits from Customers & Investment Accounts of Customers. 35#37Specific Loan Exposure as at 31 December 2021 Oil & Gas Exposures for Non-Retail Borrowers Maybank Group Real Estate Exposure to Non-Retail Malaysian Borrowers Malaysia Singapore Indonesia Others 2.52% 1.70% 0.61% 0.03% 0.18% Borrowers' Status Normal Watchlist 78% 9% Special Mention 1% Others, 37.2% GIL 12% Segmental Exposure Note: Upstream 29% Midstream Downstream 21% 50% Funded-only loans exposure is 1.78% for Group GIL: 55% is from upstream Midstream refers to the transportation (i.e. pipeline, rail, oil tanker or truck) and storage ESG Vulnerable Sectors for RSME and Non-Retail Borrowers Note: ◉ RM31.8 billion (or 9.35% of Malaysia Gross Loans) High Rise Residential, 28.4% Hotels, 5.3% Landed Residential, Offices, 3.5% 16.4% Malls, 9.2% Funded-only loans exposure is 8.79% Exposures exclude unrated bonds % of Group Gross Loans Forestry Oil & Palm Oil & Logging Gas Mining (Minerals) ■ 'Others' include Land, Industrial Buildings & Factories, Other Residential, Other Commercial and REITS Coal Borrowers' Status: Funded 2.12 0.65 1.85 0.19 0.33 Normal Non-Retail 2.10 0.54 1.78 0.19 0.33 Watchlist ■Special Mention Account GIL 78% 20% 2% RSME 0.02 0.11 0.07 0.00 0.00 Of Watchlist breakdown: Non-Funded 0.09 0.07 0.74 0.00 0.05 . Total Exposure 2.21 0.72 2.59 0.19 0.38 27% is from high rise residential 41% is from combined exposure to malls, hotels and offices Of GIL breakdown: • 34% is from combined exposure to malls and hotels . 5% is from high rise residential 36#38Key Operating Ratios 4Q 3Q % FY2021 FY2020 YOY QoQ FY2021 FY2021 2Q FY2021 1Q 4Q YOY FY2021 FY2020 Return on Equity 4 9.8 8.1 1.7% 10.0 8.2 1.8% 9.4 11.7 7.7 2.3% Net Interest Margin 4 (bps) 2.32 2.10 22 bps 2.32 2.26 6 bps 2.37 2.31 2.15 17 bps Fee to Income Ratio 25.0 32.8 (7.8)% 22.7 23.3 (0.6)% 21.4 31.9 31.3 (8.6)% Loans-to-Deposit Ratio 1 89.5 90.1 (0.6)% 89.5 88.9 0.6% 89.3 89.0 90.1 (0.6)% Cost to Income Ratio 2 45.3 45.3 0.0% 46.9 45.9 1.0% 47.3 41.3 45.5 1.4% Asset Quality Gross Impaired Loans Ratio 1.99 2.23 (24) bps 1.99 1.93 6 bps 2.18 2.20 2.23 (24) bps Loans Loss Coverage 111.9 106.3 5.6% 111.9 127.0 (15.1%) 114.8 112.6 106.3 5.6% Net Charge Off Rate 4 (bps) (51) (88) 37 bps (12) (86) 74 bps (40) (65) (84) 72 bps 3 Capital Adequacy CET1 Capital Ratio Total Capital Ratio 15.40 14.73 67 bps 15.40 14.24 116 bps 14.20 14.18 14.73 67 bps 18.83 18.10 73 bps 18.83 18.21 62 bps 17.42 17.51 18.10 73 bps Note: 1 LDR excludes loans to banks and Fls. 2 Total cost excludes amortisation of intangibles for Maybank IBG Holdings Limited. 3 The capital ratios are based on an assumption of 85% reinvestment rate for periods relating to dividends under DRP, and based on full cash payment of dividends for period without DRP. 4 Quarterly positions of Return on Equity, Net Interest Margin and Net Charge Off Rate are on an annualised basis 37#39Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#40Community Financial Services: Overview of Market Share for Malaysia Market share Loans Dec-20 Mar-21 Jun-21 Sep-21 Dec-21 Total consumer (Household) 18.1% 18.2% 18.2% 18.1% 18.2% Auto (Hire Purchase + Block Discounting + Floor Stocking) 30.4% 30.4% 30.3% 30.4% 30.6% Total mortgage * 14.5% 14.6% 14.6% 14.6% 14.6% Credit cards ** 19.3% 19.5% 19.6% 20.1% 20.3% Unit trust 48.3% 48.4% 48.1% 47.6% 47.4% Deposits Total deposits *** Total core retail deposits Λ Retail CASA ^ Retail savings Demand deposits Λ 17.1% 17.4% 17.4% 17.5% 17.9% 17.6% 17.9% 18.0% 18.2% 18.2% 25.2% 25.7% 25.8% 26.0% 25.8% 28.0% 28.7% 28.8% 29.0% 28.8% 19.7% 19.6% 19.3% 19.5% 19.7% 13.0% 13.0% 13.0% 13.1% 13.1% Note: Retail fixed deposits Channels Λ Internet banking - Subscriber base Mobile banking - Subscriber base Internet banking - Transaction Volume ^^ Mobile banking - Transaction Volume Branch network Σ * Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") Σ Industry number from ABM, latest data as at Dec'21 39.5% 39.4% 39.4% 39.0% 38.7% 30.9% 30.7% 30.3% 29.8% 29.3% 49.8% 50.2% 49.6% 49.6% 49.6% 60.7% 57.2% 57.0% 56.7% 56.3% 19.3% 19.3% 19.4% 19.4% 19.5% Without IA. With IA, the market share as at Dec'21 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 18.3%, 27.4%, 28.8%, 24.5% and 13.7% respectively (against MBB retail IA) Excluding non-financial transactions as per BNM guidelines ΑΛ 39#41Community Financial Services: Overview of Malaysia and Group Wealth Management Portfolio CFS Malaysia Total loans on an upward trend of 5.1% YoY and 2.9% QoQ Group Wealth Management Total Financial Assets grew 6.1% YoY to RM396.5 billion contributed by investments growth of 28.8% RM billion +5.1% YoY +2.9% QoQ 252.3 259.7 247.0 47.8 50.4 51.7 199.2 202.0 207.9 RM billion 373.6 388.7 396.5 +6.1% YoY +2.0% QoQ Dec 20 Sep 21 Dec 21 Dec 20 Sep 21 Dec 21 Note: Total Financial Assets (Deposits, Investments, Financing & Protection) Total deposits increased by 9.3% YoY driven by CASA growth of 15.8% Total wealth income increased by 14.3% YoY driven primarily by strong wealth fee income registering 19.6% YoY RM billion +9.3% YoY +2.4% QoQ 223.8 69.0 238.8 244.5 72.7 76.6 154.7 166.1 167.9 Dec 20 Sep 21 Dec 21 Consumer ■BB + RSME RM billion +14.3% YoY 4.81 4.20 1.26 1.10 3.10 3.55 FY2020 FY2021 Fund Fee Note: Premier & Privilege segments contribute to 80.2% of wealth income for FY2021 40 40#42Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#43Global Banking: Overview of Malaysia Corporate Banking and Group Securities Portfolio Total Corporate Banking loans in Malaysia increased 1.0% YoY to RM80.4 billion Group Securities Portfolio¹ grew 4.0% YoY RM billion Term Loan Short Term Revolving Credit Trade Finance and Others 11.6 11.2 9.9 +4.0% YoY 48.3 222.0 48.2 ▼(0.2)% YoY 215.2 217.5 7.4 8.0 209.0 9.7 223.9 9.7 8.8 23.6 24.0 48.4 28.0 26.6 25.2 60.6 60.1 63.8 65.6 61.3 20.4 19.5 (4.0)% YoY 21.2 17.8% YoY RM billion 54.0 59.2 58.8 62.1 53.6 65.2 60.7 60.1 65.7 65.8 Dec 20 Mar 21 Jun 21 Sep 21 Dec 21 Note: Dec 21 ■Sep 21 Dec 20 - 'Term Loan' includes foreign currency denominated accounts, while 'Trade Finance and Others' is combined with 'Overdraft' - Trade Finance market share as at Dec'21 is 22.5% Note: Govt. Securities Domestic ■Govt. Securities - Foreign PDS/Corp Bonds - Domestic PDS/Corp Bonds - Foreign Others 1 Group Securities Portfolio is inclusive of Financial assets designated upon initial recognition (part of FVTPL) 42#44Global Banking: Overview of Group Investment Banking Portfolio FY2021 Total Income Breakdown by Country FY2021 Fee-based Income for Malaysia Note: Hong Kong 4% Phillipines 1% Indonesia 4% Thailand 18% Singapore 27% Others 6% Underwriting & Placement Fees 8% Advisory Fees 7% Malaysia 40% Agency/ Guarantee Fees 4% RM 1,555 mil Other Fee Income 11% Arrangers' Fees 15% Country Malaysia FY2021 Brokerage Market Share by Country Trading Value (USD billion) Rank 5 Singapore 13 Thailand Indonesia Philippines 6 7 14 Hong Kong Vietnam Tier C >10 Market Share 7.9% 34.0 3.7% 17.9 5.2% 64.1 3.7% 17.2 3.1% 2.7 0.0% 8.9 1.1% 6.2 1 Maybank Investment Banking Group (MIBG) represents the combined business of Maybank IB and business segments under MIBG Holdings. Brokerage Fees 55% Maybank Investment Banking Group 43#45Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#46Maybank Singapore: P&L Summary SGD million FY2021 FY2020 YOY 4Q FY2021 3Q FY2021 QoQ Net fund based income 642.38 555.17 15.7% 174.08 167.22 4.1% Net fee based income 268.44 421.57 (36.3)% 72.16 70.30 2.6% Net income 910.82 976.74 (6.7)% 246.24 237.52 3.7% I Overhead expenses (480.57) (465.94) 3.1% (133.80) (114.20) 17.2% Operating profit 430.25 510.80 (15.8)% 112.44 123.32 (8.8%) Profit/ (Loss) before taxation 324.92 183.41 77.2% 168.21 39.73 323.4% Fund based income growth driven by improved margin and higher loan volume. Deposit re-mix and repricing also lowered the funding cost. CASA ratio up to 48.8%. Fee based income was lower YoY, impacted by lower treasury fees from market volatility cushioned by higher wealth fees, which grew 9.7% from a year ago. Overall fee income maintained momentum over the last 2 quarters. Overheads increase mainly from human capital and technology investments with optimisation savings in general & admin expenses. Credit quality was stable with lower provisions required in FY21 on lesser new impaired accounts coupled with higher recoveries. Profit before taxation of SGD325 million was significantly higher YoY. 45#47Maybank Singapore: Overview of Loans and Deposits Portfolio Diversified Loan Portfolio Business deposits remained core contributor at 52.3% of total deposits SGD Billion % of Portfolio 31-Dec 30-Sep 31-Dec (6.9)% YoY QoQ YOY 2021 2021 2020 51.6 49.5 48.0 ■Consumer - Time Deposits CFS 58% 24.6 24.2 1.3% 22.6 8.5% 16.0 12.5 11.8 Consumer 47.7% Consumer CASA 11.2 11.1 Consumer 42% 18.2 17.8 2.3% 16.4 11.3% 10.2 Housing Loan 29% 12.7 12.3 3.2% 11.0 15.7% Auto Loan 5% 2.3 2.3 (1.0)% 2.3 0.8% SGD billion 14.4 12.7 16.3 Corporate 52.3% ■Business Time Deposits 11.4 12.4 ■Business CASA 9.1 Cards 1% 0.3 0.3 1.8% 0.3 (4.9)% Sep 21 Others 7% 2.9 2.9 1.0% 2.8 4.4% Non-Individuals 15% 6.3 6.4 (1.6)% 6.2 1.1% ■ RSME 4% 1.8 1.8 (0.1)% 1.7 2.1% Business Banking 8% 3.2 3.4 (3.3)% 3.2 0.3% Others 3% 1.3 1.3 0.9% 1.3 1.5% Corporate Banking 17.9 17.8 0.3% 16.3 9.5% Dec 20 Fixed deposits were SGD 7.9 billion lower YoY. At SGD 24.5 billion, fixed deposits constituted 51% of total deposits. CASA deposits were SGD 4.2 billion higher YoY at SGD 23.5 billion. CASA ratio higher at 48.8% on expanded demand deposits, whilst time deposits reduced ■Time Deposits ■Demand Deposits Dec 21 42% Loans to Related 32.3 26.8 24.6 ■Savings 0.9 0.7 27.6% 0.9 1.0% Corporations Total 100% 43.4 42.9 1.3% 40.0 8.7% SGD billion 13.3 14.2 10.7 45.7% CASA Ratio: 37.5% 48.8% 8.6 9.3 9.2 Dec 20 Sep 21 Dec 21 46 46#48Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#49Maybank Indonesia: P&L Summary IDR billion FY2021 FY2020 YOY 4Q FY2021 3Q FY2021 QoQ Net Fund Based income 7,117 7,260 (2.0)% 1,768 1,890 (6.5)% Net Fee Based income Net income Overhead expenses Personnel General and Administrative Operating profit 2,090 2,379 (12.1)% 616 522 18.0% 9,208 9,639 (4.5)% 2,384 2,413 (1.2)% (5,475) (5,713) (4.2)% (1,212) (1,411) (14.1)% (2,576) (2,536) 1.6% (580) (671) (13.6)% (2,899) (3,176) (8.7)% (632) (740) (14.5)% 3,733 3,927 (4.9)% 1,172 1,002 17.0% Provisions Expenses (1,540) (2,076) (25.8)% (476) (271) 75.9% Non Operating Income/(Expense) (17) (32) (47.1)% (5) (8) (40.0)% Profit Before Tax and Non-Controlling Interest 2,176 1,819 19.6% 691 723 (4.4)% Tax and Non-Controlling Interest (531) (552) (3.9)% (108) (171) (36.7)% Profit After Tax and Non-Controlling Interest 1,645 1,266 29.9% 583 552 5.6% EPS Basic (IDR) 21.58 16.62 29.8% 7.64 7.24 5.5% 48#50Maybank Indonesia: Financial Ratios and Loans Portfolio Breakdown Key Operating Ratios Loans Portfolio Breakdown Key Operating Ratio Dec-21 Sep-21 Dec-20 YOY IDR Trillion % of Portfolio 31 Dec 2021 30 Sep 31 Dec QoQ YOY 2021 2020 Profitability & Efficiency CFS 65.6% 66.8 65.2 2.4% 70.8 (5.6)% CFS Retail 33.7% 34.3 33.2 3.4% 34.0 0.8% Return On Assets 1.32% 1.21% 1.04% 0.28% Auto Loan 15.6% 15.9 15.3 3.9% 16.8 (5.7)% Return On Equity (Tier 1) 6.29% 5.48% 5.13% 1.16% Mortgage 15.0% 15.3 14.8 3.1% 14.0 9.0% Net Interest Margin 4.69% 4.75% 4.55% 0.14% CC + Personal Loan 2.5% 2.6 2.5 3.2% 2.7 (2.9)% Cost to Income Ratio 59.92% 62.89% 59.66% 0.26% Other loans 0.6% 0.6 0.6 (0.6)% 0.5 7.3% Asset Quality CFS Non-Retail 31.9% 32.5 32.0 1.3% 36.7 (11.6)% NPL - Gross 3.69% 4.61% 4.00% (0.31)% Business Banking 14.7% 15.0 14.9 0.4% 18.2 (17.6)% Liquidity & Capital Adequacy SME+ 5.1% 5.2 5.0 4.2% 6.0 (13.3)% LCR CET1 CAR 183.97% 176.56% 212.63% (28.66)% RSME 12.0% 12.2 12.1 1.3% 12.5 (2.2)% 25.70% 25.37% 22.80% 2.90% Global Banking 34.4% 35.0 33.6 4.2% 34.5 1.4% 26.91% 26.62% 24.31% 2.60% Total 101.8 98.8 3.0% 105.3 (3.3)% ^ LCR is disclosed on a quarter-end basis Note: Maybank Indonesia's loans breakdown is mapped in accordance to its local regulatory reporting requirements. * OS of CFS non-retail and GB in 2020 have been adjusted with portfolio re-segmentation between non-retail and GB in 2021 49#51Table of Contents Executive Summary 2-8 4Q & Full Year FY2021 Financial Performance 10-20 Prospects & Outlook 22-24 Appendix: 1. Financial Performance 26-37 2. Community Financial Services 39-40 3. Global Banking 42-43 4. Maybank Singapore 45-46 5. Maybank Indonesia 6. Other Segments 48-49 51-53 ૫#52Islamic Banking: Performance Overview Group Islamic Banking Financial Performance Maybank Islamic Maybank Islamic: Total Gross Financing grew to RM220.6 billion RM million Total Income Profit Before Tax FY2021 FY2020 YOY 6,684.1 5,357.1 24.8% 9% 67.1 61.5 8% 7% 49.4 44.7 45.7 ■Dec 20 Dec 21 41.7 4,429.7 2,328.2 90.3% (2)% Financing & Advances Deposits & Investment Account: Deposits from Customers Investment Account 234,331.21 220,230.5 222,690.5 202,392.8 193,969.7 178,552.0 28,720.8 23,840.8 6.4% 10.0% 8.6% 20.5% RM billion 30.7 30.1 7% 12% 19.4 20.7 7.7 8.6 AITAB Mortgage Term Financing Others (CFS) Term Financing Others (GB) CFS: 8% 1GB: 2% Note: Figures are as per latest segmentation breakdown Maybank Islamic: Key Financial Ratios Key Financial Ratios FY2021 FY2020 Total Capital Ratio (TCR) 20.07% 18.06% Net Profit Margin (YTD) 2.08% 1.73% Cost to Income Ratio (CIR) Direct FDR² 27.2% 33.4% 93.8% 95.3% Note: Maybank Islamic Contribution to Maybank Malaysia Loans and Financing as at December 2021 Year Contribution Maybank Islamic, 64.9% Dec 2020 62.6% Mar 2021 63.6% Maybank Conventional, Jun 2021 63.8% Malaysia, 35.1% Sep 2021 64.0% Dec 2021 64.9% 1 Included Financing managed by the Bank as well. Financing managed by the Bank refers to RPSIA financing that are treated as off-BS effective from Dec 2021 2 Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit and Unrestricted Investment Account (exc. RPSIA assets and liabilities) 51#53Islamic Banking: Market Share Maybank Islamic Market Share Market Share by Product (Malaysia) Maybank Islamic Dec 21 Dec 20 48.4% 48.5% 27.1% 26.9% 21.6% 27.4% 30.8% 30.7% 30.7% 30.3% 30.4% Key Products Automobile Financing 27.4% 27.4% 27.4% 27.0% 27.2% Home Dec 20 Mar 21 Financing Jun 21 Deposits & Investment Accounts Sep 21 Dec 21 Term Financing Source: Latest BNM Monthly Statistical Bulletin Maybank Islamic ranks No.1 by Asset Market Share in Malaysia Source: Latest BNM Monthly Statistical Bulletin Sukuk League Table Ranking December 2021 Malaysia Maybank Islamic CIMB Islamic RHB Islamic Source: Respective Banks' Financial Statements Asset Market Share Sep 21 Global Sukuk League Table Ranking Market Share (%) Amount (USD million) Issues Rank #3 Maybank 7.77% 5,574 167 29.7% 1 12.9% 2 MYR Sukuk League Table Ranking Market Share (%) Amount (MYR million) Issues 9.9% 3 #1 Maybank 26.76% 22,641 160 Source: Bloomberg 52#54Insurance and Takaful: Performance Overview Net Adjusted Premium/Contribution Life & Family (New Business) Market Share (Malaysia) Single Premium Regular Premium (15.0)% 11.4% Credit Premium Group Premium 4.4% 8.0% Total Life & Family Fire 2.9% Motor 6.7% MAT 6.3% Personal Accident (0.9)% Misc (33.4)% Total General 0.8% Total Net Adjusted Premium RM Million 0 2,000 4,000 Profit Before Tax 8.4% FY2020 FY2021 5.4% 6,000 8,000 eTiQa 20.7% 19.3% 19.2% 19.7% 13.8% 16.9% 18.0% 15.5% 13.4% 13.6% 12.5% 13.1% No. 4 in Life/Family (New Business) 11.5% 10.8% 10.9% 12.0% 2018 AIA 2019 GE 2020 2021 ■ Prudential ■ Etiqa General Insurance and Takaful Market Share (Malaysia) 11.7% 13.7% 14.1% 14.3% 10.4% 10.2% 11.1% 10.9% 5.6% 6.7% 7.1% 7.7% 7.7% 7.2% 6.8% 6.9% 2018 2019 2020 2021 ■ Etiqa Allianz Zurich HL/MSIG *Net Adjusted Premium (NAP) = Life/Family Adjusted Premium (100% Regular Premium +10% Single Premium/Credit/Group)+ Net Written Premium (General) Note: Market Share is for period Oct-Sep of every year (Source: LIAM / ISM Statistics) RM million (8.3)% YoY 992.0 909.7 225.6 71.3 374.2 366.7 464.2 FY2021 399.7 FY2020 Life/Family ■General Shareholder's Fund Note: Net Adjusted Premium, Profit Before Tax and Total Assets are as presented at EIH Group level Total Assets RM billion 48.8 +8.2% YoY 52.8 Dec 20 Dec 21 No. 1 in General Insurance and Takaful (Gross Premium) 53#55MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel: (6)03-2070 8833 www.maybank.com Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the "Company") for information purposes only and does not purport to contain all the information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation. The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever. The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in connection therewith. Maybank Humanising Financial Services