#1INVESTOR PRESENTATION May 2018 NICE®#2Forward Looking Statements Disclaimer This presentation contains statements, including statements about future plans and expectations, which constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward looking statements are generally stated in terms of the Company's plans, expectations and intentions. These statements are based on the current beliefs, expectations and assumptions of the Company's management and the current economic environment. Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward looking statements. These factors, include, but are not limited to, risks associated with competition, success and growth of cloud Software-as-a-Service business, cyber security attacks or other security breaches, privacy concerns and legislation, dependency on third-party cloud computing platform providers, hosting facilities and service partners, changes in general economic and business conditions, rapidly changing technology, changes in currency exchange rates and interest rates, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, successful execution of growth strategy, the effects of tax reforms, and the effect of newly enacted or modified laws, regulation or standards on the Company and its products; and other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and in our other relevant filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance, and undue reliance should not be placed upon these statements. The forward-looking statements contained in this presentation are made as of the date hereof, and the Company undertakes no obligation to update or revise them, except as required by law. 2#33 NASDAQ: NICE >25,000 Customers >85% Fortune 100 Customers >150 Countries ~5,900 ~1,700 >35 Employees R&D Professionals Local Offices#4Capture Handle structured and massive unstructured data across amounts of data multiple sources WHY NICE Implement real-time analytics and guidance Operationalize analytics by proactively addressing issues and opportunities using predictive models based on machine learning Leverage domain expertise to transform technology to business use cases#5CUSTOMER ENGAGEMENT FINANCIAL CRIME & COMPLIANCE Making people's EXPERIENCES timely & seamless Enabling B2C enterprises to deliver an effortless, consistent and personalized customer experience PROTECTING people's money & assets Protecting and securing organizations and their clients in a digital world NICE®#6Shift in strategic focus WHERE TO PLAY? HOW ES TO WIN? 18#7Strategic Pillars CLOUD Omni Channel Analytics Artificial Intelligence NICE®#8The Path to NICE2B 8 Robotic Automation Customer Journey 2015 Nexidia Essentials in Contact Actimize Watch Cxone Platform NEVA Mattersight CLOUD Omni Channel Analytics Artificial Intelligence NICE2B 2016 2017 2018 NICE#99 WINNING Strategy Cloud adoption acceleration ②。。 Platforms are eating software Al shift from fantasy to must have 00 101 01 Data is fueling innovation#1010 WINNING Building Blocks CXone Platform Autonomous Financial Crime and Compliance Platform Cognitive RPA Platform Cloud Analytics Al NICE®#1111 The NICE Advantage Customer Engagement Complete offering Ecosystem • Full market coverage Financial Crime Complete offering Innovative platform Brand and domain expertise Robotics & Automation Unique offering • Broadest install base • Enterprise ready NICE®#12Q1 2018 Highlights* Revenue of $341 million, 11% growth year-over-year Cloud revenue increased 33% to $106 million Recurring revenue accounted for 69% of total revenue Gross profit increased 12% year-over-year to $241 million Gross margin increased to 70.6% compared to 69.9% last year Operating income increased 14% year-over-year to $84 million EPS $1.03, 16% increase year-over-year Operating cash flow increased to $137 million compared to $133 million * All numbers, except cash flow, are Non-GAAP All financial numbers for 2018 and the comparable period are under ASC 605 NICE®#13Strong Growth - Q1 2018* REVENUE ($M, Non-GAAP) $308 11% $341 GROSS PROFIT ($M, Non-GAAP) $215 12% Q1 2017 OPERATING INCOME ($M, Non-GAAP) $74 14% Q1 2018 $84 Q1 2017 EARNINGS PER SHARE (Non-GAAP) $241 Q1 2018 $1,03 $0,89 16% Q1 2017 Q1 2018 Q1 2017 * All financial numbers for 2017 and 2018 periods are under ASC 605 Q1 2018#14Business Model* (% Total Revenue) Non-recurring revenue 35% Q1 2017 * All numbers are non-GAAP Recurring revenue 65% 14 * All financial numbers for 2017 and 2018 periods are under ASC 605 Non-recurring revenue 31% Q1 2018 Recurring revenue 69% NICE®#15Business Model* (% Total Revenue) Continued increase in cloud revenue in Q1 2018 Q1 2017 Cloud 26% Cloud Products 22% 31% Services 52% * All numbers are non-GAAP * 15 All financial numbers for 2017 and 2018 periods are under ASC 605 Services 50% Q1 2018 Products 19% NICE®#1616 Analytics (% of New Bookings) 48% 54% 58% 58% 55% Q1 14 Q1 15 Q1 16 Q1 17 Q1 18#17Business Unit Breakdown* (Non-GAAP, % of Revenue) Q1 2018 Financial Crime and Compliance * All financial numbers for 2017 and 2018 periods are under ASC 605 19% 81% Customer Engagement#18GLOBAL PRESENCE* (Non-GAAP, % of Revenue) Q1 2018 * APAC 8% EMEA 16% All financial numbers for 2017 and 2018 periods are under ASC 605 76% Americas#1919 Thank You NICE