#1FIBRA SHOP FIBRASHOP ANNOUNCES PUBLICATION OF ITS ANNUAL SUSTAINABILITY REPORT FOR 2021, AND THE RELATED SECOND-PARTY OPINION Mexico City, October 25, 2022--- FibraShop (FSHOP) (BMV: FSHOP13), CI Banco S.A. Institución de Banca Múltiple Fideicomiso Irrevocable Número F/00854, a real estate trust specializing in shopping malls, informs the investing public of the publication of its second Annual Sustainability Report for the year 2021, as well as the related Second-Party Opinion issued by an independent expert. The Annual Sustainability Report contains initiatives and results from the period January 1 to December 31, 2021. This second report shows our commitment to full transparency, as it discloses detailed information on each of our properties, describes progress in our strategies, and establishes specific goals for the indicators or KPIs that we have established for the coming years. It also provides highly relevant non-financial information for our stakeholders. The consulting firm KPMG was contracted to verify the information in this report, therefore the report is included as an integral part of this relevant event. FibraShop maintains its commitments to its investors, and will continue developing and implementing its ESG strategy throughout the organization. Juan Salvador Agraz 65, piso 21 Col. Santa Fe, Cuajimalpa de Morelos, CP 05348, Ciudad de México#2ABOUT FIBRASHOP FibraShop (BMV: FSHOP 13), is a unique real estate investment option in Mexico due to its specialization, its management team with vast experience in the commercial real estate sector, its solid operating structure and corporate governance, which together ensure transparency, efficiency, and assured and profitable growth. FibraShop is an infrastructure and real estate trust vehicle that was formed principally to acquire, own, administer, and develop real estate properties in shopping malls in Mexico. FibraShop is administered by industry specialists with extensive experience, and it is advised externally by FibraShop Portafolios Inmobiliarios S.C. Our objective is to provide attractive returns to our investors who hold CBFIs by means of stable distributions and capital appreciation. FORWARD-LOOKING STATEMENTS This communication may include forward-looking statements. Such statements are not based on historical facts, but on management's current vision. The reader is advised that such statements or estimates imply risks and uncertainties that may change as a function of various factors that are outside of the Company's control. INVESTOR RELATIONS CONTACT: Gabriel Ramírez Fernández, Chief Financial Officer Tel: +52 (55) 5292 1160 E-mail: [email protected] Irvin García Millán, Investor Relations Tel: +52 (55) 5292 1160 E-mail: [email protected] 2#3ON the move WITH YOU 2021 ANNUAL SUSTAINABILITY REPORT FIBRA SHOP#4FIBRA SHOP 2021 ANNUAL SUSTAINABILITY REPORT WE ARE CREATING A NEW CONCEPT CALLED "Urban & Life Center Experience" THAT BRINGS SOCIETY TOGETHER IN AN ENVIRONMENTALLY FRIENDLY SPACE. dentalia#5UZA DE LOS WORDS 03 LETTER FROM OUR CHIEF EXECUTIVE OFFICER AND TECHNICAL COMMITTEE CHAIRMAN 22 ENVIRONMENT TO 04 LETTER FROM OUR CHIEF FINANCIAL OFFICER Joder CONTENTS 61 SOCIAL 78 GOVERNANCE 05 ABOUT FIBRASHOP 92 LETTER OF ASSURANCE 13 OUR 2021 ANNUAL SUSTAINABILITY REPORT 94 DISCLOSURE OF STANDARDS AND INDICATORS 14 SUSTAINABILITY APPROACH 103 APPENDIX#6Contents LETTER FROM OUR CHIEF EXECUTIVE OFFICER AND TECHNICAL COMMITTEE CHAIRMAN Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 03 FIBRA SHOP Letter from our Chief Executive Officer AND TECHNICAL COMMITTEE CHAIRMAN GRI 2-14, 2-22 To our investors: I am very excited to present FibraShop's second Annual Sustain- ability Report, for the year 2021. Behind this exercise is a whole team of employees who dedicated themselves wholeheartedly to reviewing, documenting, measuring and evaluating all of our ESG actions in order to draft a new report: more robust, with new dis- closures, with commitments and targets that are measurable in ev- ery respect, but, as before, with absolute transparency and a break- down of information property by property, considering the needs and concerns of our stakeholders. In financial and operating terms, 2021 was still a challenging year but our buildings performed outstandingly. Footfall, revenues and retail activity recovered, profit margins grew and our main debt ma- turities were refinanced. Rating agencies and independent apprais- ers recognized this promise of future improvement by a more pos- itive outlook on our credit ratings and significantly higher appraisal values for our properties. FibraShop worked on a number of ESG initiatives during the year. Among the most important of these were: publication of a frame of reference for the issuance of green bonds; publication of a sec- ond-party opinion (SPO); our first participation in Standard & Poor's Corporate Sustainability Assessment (CSA); publication of a climate change risk diagnosis, using the Task Force on Climate-Related Fi- nancial Disclosures (TCFD) methodology, for all our portfolio build- ings; approval by our Technical Committee of changes in the gover- nance structure; creation of an ESG Committee; certification by the Climate Bond Standard Board so that new debt issues can be eligible as green bonds; and reporting on FibraShop's impact on the UN Sus- tainable Development Goals (SDG). It's hard to sum up in just a few lines all the efforts and actions we took, but we are clearly a stronger FIBRA, completely renewed in various respects. This report was sub- mitted to independent external assurance, which was another of the commitments we made for this year. With the lessons we have learned along the way, we began to re- flect on FibraShop's vision, placing substantial weight on our pur- pose and our goals as a business, the environment, the human aspect, and society. We want to give something back to the com- munities where we operate. We have developed a new perspective by which our buildings become "Urban & Life Centers Experience," a new proposal that puts individual quality of life front and center, creating spaces for togetherness, for socialization, sports, culture: spaces open to new expressions, where communities can develop themselves, find opportunities and learn. The first example of this new proposal is our recently opened La Perla project, where we are applying all these new trends which we will later try to replicate in other properties. In 2022 we have continued to delve deeper into environmental, so- cial and government aspects throughout the organization, in all its processes, and soon, in our supply chain. We continue to aspire to become a benchmark, earning the highest accreditations and certi- fications, adopting best international practices and surpassing our own achievements year after year. As always, we are grateful for your support and trust. Salvador Cayon Ceballos RA Chief Executive Officer Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#7Contents Letter from our Chief Executive Officer and Technical Committee Chairman LETTER FROM OUR CHIEF FINANCIAL OFFICER About FibraShop Our 2021 Annual Sustainability Report 04 FIBRA SHOP Letter from our CHIEF FINANCIAL OFFICER GRI 2-14, 2-22 To our stakeholders: When we chose to embark on an ESG strategy we did so with the intent of becoming a global benchmark. For this, we had to fo- cus on ourselves: exploring deep within the organization, delving into our beliefs, politics and principles. We found enough material to create a new vision for the organization, strengthened by the lessons of our first steps in ESG. I'd like to take this opportunity to communicate to you some of our most important projects and achievements in 2021. According to the materiality matrix we prepared, the most relevant issue for our stakeholders was energy. Independently of ESG con- cerns, for a number of years FibraShop has been working to re- duce energy consumption in all our portfolio properties. The first action we took was to replace incandescent bulbs with LED light fixtures. This process is complete in thirteen of our properties and 90% complete on average for the rest of them. We have pledged to reach 100% by 2024. The second and most important action in terms of energy is our program of solar cells. With installation of the first phase, we generated five times more renewable energy than last year. Energy from renewable sources now accounts for almost 20% of our total consumption. With the startup of phases 2 and 3 of the solar panel installation program, we are aiming at supplying 50% of our energy needs from renewable sources by the year 2024. We also strengthened our corporate governance in 2021. Our Technical Committee approved changes in the governance struc- ture and creation of an ESG Committee, which in turn has ap- proved new policies and reports. These include policies on the environment, responsible sourcing, community engagement, im- provements to the Code of Ethics (already ratified by 95% of our employees), a report on FibraShop's contribution to the UN Sus- tainable Development Goals (SDG), and the preparation and pre- sentation of an ESG training program for all committee members and employees. As regards our corporate debt, we structured a green bond specif- ically to fund completion of the La Perla project, which will have EDGE certification for its efficient use of energy and water, and will use sustainable materials in its construction. This plan is under way, and we are only waiting for the right market conditions to launch the issue. To a similar end, in May 2022 we obtained a bank line of credit for MXN1.8 billion, which we used to pay off the FSHOP17 bond at maturity for MXN1.4 billion. This line of credit incorpo- rates key performance indicators (KPI) in the area of sustainability, specifically the reduction of energy from non-renewable sources. In coming months we will continue to develop thematic structured financing strategies, either market-issued bonds or bank debt, and by 2025 we are aiming to have more than 50% of our debt sustain- ability-linked. Finally, I'd like to briefly comment on La Perla, which today is our flagship Urban & Life Center Experience and the basis for our strat- egy of property renovation. In the first months of operation, La Per- la has shown outstanding performance, and we expect it to reach stabilization in 2024, increasing operating revenues in our portfolio by 35%. In coming months we will be applying the Urban & Life Center Experience concept to other properties, further strengthen- ing our retail proposition. FIBRA SHO This second Annual Sustainability Report has been prepared with the specialty of the house: total transparency. Thank you for your confidence. Gabriel Ramírez Fernández Chief Financial Officer Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#8Sustainability Report 05 FIBRA SHOP Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual About FIBRASHOP GRI 2-1, 2-6 GRESB RC1, RC3, RC4, RC5 AMEFIBRA Manual 1.d, 1.e, 1.f, 1.g, 1.h FibraShop is a real-estate investment trust, called a FIBRA in Mexico. We are the first FIBRA in the country specializing in retail prop- erties, created primarily to acquire, own, build, lease and operate shopping centers in Mexico. Our primary goal is to provide attractive returns to our trust certifi- cate holders. We do so through a diversified portfolio of properties strategically situated in prime locations, in underserved mar- kets or in areas of high population density, and with a design and quality unique to our organization, focusing on an opti- mum, flexible use of the property. 151 Drinér Olive Garden PUERTA LA VICTORIA NNVICTU Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators lefti rebajas Appendix#9Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report Mission To accelerate growth by seizing the best op- portunities for consolidation in the Mexican retail industry and leveraging our multiplat- form concept. To offer maximum operating efficiency and generate high returns for our investors. FIBRA SHOP Vision To revolutionize the shopping center market by creating a flexible, multiplatform vehicle that responds to the needs of shoppers and tenants in Mexico. To become the leading op- erator and largest owner of shopping centers in the country. Values • Integrity: Straightforward and honest in all our dealings. • . • Passion: Committed and dedicated to everything we do. Competitiveness and innovation: We strive to constantly conceive projects that lead to better processes and higher service quality. Teamwork: We share know-how, experience and effort with our employees to achieve our goals. Effectiveness: We are proactive and demanding about our goals. Learn more about FibraShop Sustainability Environment Social Governance approach Letter of assurance Disclosure of standards and indicators Appendix 06#10Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report 07 Chairman FIBRA SHOP Size and markets served Our portfolio is made up of 18 wholly owned properties and one joint venture, located in 12 states of Mexico. We currently have a gross leasable area (GLA) of 659,232 m², and excluding the joint venture we administer a total area of 735,496 m². Including the joint venture, the area administered with FibraShop's participation rises to 767,554 m². See the Appendix for a breakdown of the GLA in all our properties. 18 1 OWNED PROPERTIES JOINT VENTURE NITAS SALON U-BOOT CHANGCTS COFFEL TARBUCKS COFFEE J Sustainability Environment Social Governance approach Letter of assurance Disclosure of standards and indicators Appendix#11Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report Chairman Fashion Malls PORTFOLIO These are shopping centers that feature an anchor store along with clothing and footwear boutiques, housewares and home décor, sporting goods, health and beauty, entertainment, financial centers, a food court, restaurants and other businesses. *Constructed area. Galerias Mall 87,121.72 m² PUERTO PARAISO 117,347.03 m² compras diversión LAS MISIONES ¡AQUÍ TODO ES MEJORI 85,547.00 m² LA PERLA VIVENCIA URBANA RETAIL ARTE 350,000.00 m² PUERTA LA VICTORIA 179,092.00 m² ella es Excal PLAZA Cibeles IRAPUATO 116,820.94 m² Luciérnaga COMPRAS ENTRETENIMIENTO = ARTE SHOPPING | ENTERTAINMENT | ART 31,964.00 m² FIBRA SHOP KUKULCAN 63,822.05 m² 08 Click on any of our properties to view their official website AVER and location. Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#12D Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report Power Center Shopping Centers whose anchor is a supermarket, and which include entertainment, fashion and footwear stores, services, health and beauty, banking, a food court, restaurants and other businesses. *Constructed area. PORTFOLIO Cin PLAZA aTRIOS Lo mejor de todo 58,205.00 m² PLAZA CEDROS CIVAC 26,227.14 m² CRUZ DEL SUR CENTRO COMERCIAL. 37,160.59 m² X Centro Comercial City Center BOSQUE ESMERALDA 54,410.94 m² TA RICO Puerta Texcoco. 75,879.50 m² SENTURA Centro Comercial Tlalnepantle 32,058.00 m² 09 FIBRA SHOP Galerías тарасница La buena vida se nota 39,277.87 m² Click on any of our properties to view their official website and location. Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#13Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report Chairman Community Center PORTFOLIO These shopping centers include a variety of retailers offering frequently used products, along with restaurants and entertainment, services, banking, health, beauty and other merchants. U-BOOT *Constructed area. nima shops 5,229.00 m² URBANCENTER XALAPA. 10,335.11 m² URBANCENTER JURICA. 33,412.92 m² URBANCENTER JURIQUILLA. 20,435.00 m² STORIJENS COFFEE STARBUCKS Sustainability Environment Social Governance approach Letter of assurance FIBRA SHOP Click on any of our properties to view their official website and location. Disclosure of standards and indicators Appendix 10#14Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report Financial RESULTS Our primary goal is to provide attractive, long-term, risk-adjusted returns to CBFI holders, through cash distribution and appreciation of investment properties. We believe FibraShop is an attractive vehicle for capital investment because of its: 1. Diversified high-quality portfolio in Mexico. 2. Multiformat platform that conforms to local needs. 3. Strong relations with top-tier tenants and attractive leasing agreements. 4. Internal and external growth opportunities. 5. Fully aligned incentives and the commitment of capital contributors. KEY PERFORMANCE INDICATORS INFORMATION BY BUSINESS SEGMENT 2021 11 FIBRA SHOP Fashion Mall Power Center Community Center Total Revenues $916,891 Operating expense $256,819 $431,788 $109,907 $77,539 $1,426,218 $21,921 $388,647 Revenues less direct operating expense $660,072 $321,881 $55,618 $1,037,571 Value of investment properties as of December 31, 2021 Increase in reasonable value of investment properties *Figures in thousands of pesos. $11,254,473 $5,482,110 $1,000,600 $17,737,183 $564,725 $157,770 $19,813 $742,308 Cash and equivalents Taxes recoverable and other accounts receivable Total assets $ 1,079,930 72.76% $ 1,054,319 71.03% Total liabilities Total equity *Figures in thousands of pesos. ΝΟΙ NOI margin 2021 $1,090,797 76.48% 2020 2019 $ 1,259,680 76.87% EBITDA $1,049,597 $ 1,237,650 EBITDA margin 73.59% 75.52% Adjusted net margin 25.77% 33.09% 32.99% Adjusted net profit per CBFI 0.7382 0.5199 0.9522 Net dividend per CBFI 11.25% 7.35% 10.08% (based on closing price) Net dividend per CBFI (based on average price 10.84% 7.17% 10.67% in the period) *Figures in thousands of pesos. BALANCE SHEET HIGHLIGHTS 2021 2020 2019 $194,042 $407,980 $21,386,297 $9,890,810 $11,495,487 $ 115,643 $ 347,145 $ 19,930,573 $9,123,119 $ 10,807,454 $ 101,417 $ 66,228 $ 20,702,325 $8,836,793 $ 11,865,532 Target To have 50% of our debt in the form of green bonds or sustainability-linked KPI by 2023. For more information on our financial results, see out 2021 Annual Report. Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators དྲི་ Appendix#15Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer ABOUT FIBRASHOP Our 2021 Annual Sustainability Report 12 FIBRA SHOP 2021 Highlights We prepared a diagnosis BASED ON THE FOUR TCFD RECOMMENDATIONS TO IMPLEMENT A LONG-TERM DECARBONIZATION STRATEGY WE OPENED LA PERLA, THE FIRST OF OUR PROPERTIES TO BE BUILT AS A URBAN & LIFE CENTER EXPERIENCE, FOCUSING ON THE WELLNESS OF OUR COMMUNITIES 100% OF OUR PROPERTIES HAVE A PHYSICAL CLIMATE- CHANGE RISK IDENTIFICATION AND ANALYSIS 19.23% OF OUR ANNUAL ENERGY CONSUMPTION COMES FROM RENEWABLE SOURCES WE CREATED AN ESG Committee We introduced a new independently managed whistleblower system WE DRAFTED AND DISTRIBUTED A POLICY ON PREVENTION OF PSYCHOSOCIAL RISKS AT WORK ALIGNED WITH THE PROVISIONS OF MEXICAN STANDARD 035 WE OBTAINED A SECOND- PARTY OPINION (SPO) FROM SUSTAINALYTICS SO THAT WE CAN ISSUE GREEN BONDS IN THE FUTURE We published THE FRAMEWORK FOR THE EVENTUAL ISSUANCE OF GREEN BONDS Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#16Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop OUR 2021 ANNUAL SUSTAINABILITY REPORT Chairman FIBRA SHOP Our 2021 Annual SUSTAINABILITY REPORT GRI 2-2, 2-3, 2-4 GRESB EC1, EC2, EC3, EC4 AMEFIBRA Manual 1.a, 1.b, 4.a, 4.b Our second Annual Sustainability Report includes information on the 18 FibraShop properties, excluding the Sentura Tlalnepantla joint venture, for the period between January 1st and December 31, 2021. The information presented here covers environmental, social and governance issues pertinent to Trust 00854 founded in 2013 (hereinafter, FibraShop), and unless otherwise specified, it refers to the following companies that make up FibraShop: • Subsidiaries of Irrevocable Trust Number F/00854 Fibra Shop Administración, S.C. - Fibra Shop-Abilia-Puerta La Victoria Trust CIB/2861 - Irrevocable Trust Number 2721 - Irrevocable Trust Number 3899 Subsidiaries of Fibra Shop Tenencia Actividad Administración, S. C. - Prestadora de Servicios para Centros Comerciales de Alta Calidad, S. C. - Prestadora de Servicios Puerto Paraíso, S.C. - Prestadora de Servicios Plaza Kukulcán, S. C. - Tierra SF, S. C. Our report is structured according to the material ESG issues identified in our 2020 Action Plan: Environmental 1. Energy 2. Water 3. Waste 4. Emissions 5. Climate change 6. Biodiversity 7. Sustainable spaces Social 1. Work environment 2. Employee lifecycle 3. Community engagement 4. Diversity and inclusion 5. Health and safety 6. Supply chain 7. Human Rights 8. Social policy Governance 1. Corporate governance 2. Communication, transparency and accountability 3. Anticorruption 4. Ethics and regulatory compliance 5. Information security Management 1. Risks and crisis* 2. Stakeholders** 3. Goals and action plans 4. ESG reporting *Material issue identified in the chapters: climate change, ethics and regulatory compliance, and work environment **Reported in the chapter on governance ***Reported for each material issue Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix 13#17Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 14 FIBRA SHOP Sustainability APPROACH GRI 2-23, 2-24 At FibraShop, we are continually improving and innovating to remain industry leaders in the field of sustainability. Our sus- tainability approach is based on an ESG strategy we developed in 2020. Its purpose is to create and instill in our entire organi- zation a culture of contributing positively to the environment and society through our operations. As part of this strategy, we conducted a materiality study to identify the most relevant en- vironmental, social and governance issues to FibraShop, to en- sure that we meet the expectations, needs and demands of our internal and external stakeholders. We are developing a new concept called "Urban & Life Center Experience," not only to keep pace with the paradigm shift in our industry but to conform to our comprehensive ESG strat- egy. Urban & Life Centers Experience are planned as environ- mentally friendly spaces that bring communities together. We have a robust ESG strategy based on our policies and proce- dures, which are detailed further on in this report. We establish specific indicators and measurable targets for the short, medi- um and long term, for the purpose of regularly managing, mea- suring and monitoring our performance. Our strategy is aligned with the following national and international methodologies and standards: • Global Reporting Initiative (GRI) • Sustainability Accounting Standards Board (SASB) Global Real Estate Sustainability Benchmark (GRESB) • Task Force on Climate-related Financial Disclosures (TCFD) ⚫UN Sustainable Development Goals (SDG) AMEFIBRA ESG Manual • FibraShop's sustainability approach structures efforts regard- ing any of the ESG pillars into three steps: Diagnosis ગ્રે Strategy Actions Through this structure we are able to continually improve our performance, management and reporting. For example, our 2020 ESG diagnosis helped us to establish the new policies, indicators and goals reported in this document. This year we prepared a di- agnosis of where we fit in to the UN Sustainable Development Goals, and we conclude it with an SDG Appendix that reports on our actions and contributions. WE HAVE AN ESG STRATEGY BASED ON OUR POLICIES AND PROCEDURES, MADE UP OF SPECIFIC KPI AND MEASURABLE AND ACHIEVABLE TARGETS To continue our efforts and progress in managing material is- sues, beginning in 2023 we will be reporting on sustainability performance and results on a quarterly basis. SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#18Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Sustainable Development Goals (SDG) To continue developing our ESG strategy, we sought out a closer alignment with the SDG by con- ducting a diagnosis and a benchmarking analysis, through which we identified our strengths and areas of opportunity in alignment and impact on the SDG. With this we were able to set priorities for the organization based on our industry and our operations, along with best practices in each of them. SDG PRIORITIES 7 AFFORDABLE AND CLEAN ENERGY 8 DECENT WORK AND ECONOMIC GROWTH SUSTAINABLE CITIES 10 REDUCED INEQUALITIES 11 AND COMMUNITIES 12 RESPONSIBLE CONSUMPTION AND PRODUCTION QO 16 PEACE, JUSTICE AND STRONG INSTITUTIONS 13 ::: CLIMATE ACTION Having a strategy aligned with the SDG could have benefits inside and outside of the organization, magnifying our positive impact on the environment and society and pinpointing opportunities in our activities to attract investors, meet the requirements and needs of our stakeholders and build competitive advantages by creating greater value throughout our properties' lifecycle. We assessed our contributions to priority SDGs by considering four areas, which gives us a holistic overview of our scope and operations: 1. Business model: focused on our organization's strategy for managing the SDG. 2. Internal operations: managing the direct impacts of our activities. 3. Supply chain: focused on management of our suppliers and their impact on the SDG. 4. Collective action: creating partnerships to support the 17 SDG. FIBRA SHOP SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix 15#19Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report The table below summarizes are performance on each SDG, bro- ken down into four specific areas. The results are shown as a per- centage progress toward the goal, accompanied by a classification of the risk level of each. Our best performance was toward SDG 8, Decent Work and Economic Growth, and our lowest was in SDG 10, Reduced Inequality. 7 For more details about our study, follow this link: SDG Appendix BANA LIC AFFORDABLE AND CLEAN ENERGY Overall score Business model Internal operations Supply chain Collective action Risk 17 PARTNERSHIPS FOR THE GOALS level 85.6% Low 44.8% 40% 36% 17.2% 92.8% 8 DECENT WORK AND ECONOMIC GROWTH 58.4% 48.3% 10 REDUCED INEQUALITIES 11 SUSTAINABLE CITIES AND COMMUNITIES 12 RESPONSIBLE CONSUMPTION AND PRODUCTION QO 13 CLIMATE ACTION 16 PEACE, JUSTICE AND STRONG INSTITUTIONS Low 37.7% 8% Low 39.2% 33.2% 19.9% 6.8% 92.8% 0% 49.2% 43.9% Low 33.2% N/A 29.3% 6.8% 66.4% Low 33.2% 10% 89.2% 48.4% Low 42.8% 33.2% 0% 43.4% 93.2% 74.4% Low 10% 6.4% 16 FIBRA SHOP SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#20Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 17 FIBRA SHOP Taxco ESG governance STRUCTURE FibraShop is aware of the rapid pace of change around the world in the area of sustainability, and we know that we need to be on the alert so we can stay at the forefront of our industry and adapt to new glob- al trends and stakeholder expectations. We also know that ESG risks demand action from our organization, an effort that must be led by se- nior management and spread throughout all areas of the organization. With this in mind, as part of our ESG strategy, we defined the fol- lowing specific structure for managing ESG issues: • ESG Committee: Responsible for approving and overseeing the ESG strategy and ESG risk management, and for assigning responsibilities in the area of ESG and active communication with stakeholders. • ESG Area: Responsible for implementing and monitoring the ESG strategy and preparing media for communicating sustainability progress and performance both within and beyond the organization. POLICIES AND PROCEDURES To correctly manage sustainability, we need formal records, like documented policies and procedures to support our ESG strategy and the various activities and initiatives carried out within the or- ganization, in order to continuously improve and achieve the goals we have set for the short, medium and long terms. To strengthen our ESG strategy, in 2021 we developed a series of policies focused on our material issues and aligned both with our organizational values and our sustainability commitments, within and outside of the organization. The policies we implemented were: • . • Environmental Policy, focused on environmental care and protection in all of our activities and operations. Responsible Sourcing Policy, in which we seek to extend our ESG commitment to our supply chain. Social Policy, focused on talent development and ensuring a healthy and safe work environment. • Community Engagement Policy, focused on generating a positive impact on society and fulfilling our commitment to the communities where we operate by building strong and lasting ties. THE ESG COMMITTEE AND THE ESG AREA COMPRISE SPECIFIC STRUCTURE FOR THE ESG ISSUES MANAGEMENT AT FIBRASHOP Learn about our Policies SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#21Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop SUMMARY OF CURRENT STRATEGY: Diagnosis of current status in ESG issues 02 2020 01- Preparation of first FibraShop materiality analysis 03 Our 2021 Annual Sustainability Report Development of action plan and indicators First Annual Sustainability report 2020 Identification of physical risks of climate change in all FibraShop properties 2021 Annual Sustainability Report 04 Identification of physical risks of climate change at 3 sites 2021 05- 90 Creation of ESG Committee and sustainability policies 07 10 2022 09- 80 Target-setting for ESG indicators Employee ESG training SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix 18 FIBRA SHOP#22Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman URBAN & LIFE CENTERS EXPERIENCE: FOCUSED ON COMMUNITY WELLNESS AND THE ENVIRONMENT FibraShop has developed a new proposal of retail living, which we call "Urban & Life Center Experience," incorporating spaces where visitors can spend more time, come back repeatedly, make our properties a part of their daily lives; with their pets, with new education, art, and cultural activities, sports and socialization. A sort of public park experience, providing opportunities for social development to communities where FibraShop operates and has an influence because of its geographic location. This is in line with our comprehensive sustainability strategy. The "Urban & Life Center Experience” concept centers around people. We want to improve quality of life and well-being for communities by providing an environmentally friendly space that brings them together and assists the less privileged mem- bers of society by proving support and opportunities for em- ployment and advancement. The first project of this type is La Perla, which will become the benchmark for other such properties. It has an open-air green space where people can attend restaurants, stroll with their pets, ride bikes or skateboards, go to the movies, shop at their favorite stores or enjoy a variety of entertainment of cultural events available there. We have provided space for some or- ganizations and members of the community to carry out their activities without having to pay for their own space, not only improving the space for visitors but offering a means of support as well. La Perla has a number of other elements that distinguish it from traditional shopping centers: A basketball court where visitors can organize games and well-known players can come and sign autographs. A skatepark where people can come practice their skateboarding on their own or take classes from professionals. A dog part with doggie day care service, training, nutritional workshops, pet product sales and adoption events. A Zen garden where yoga and meditation classes are given. • A cultural pavilion that will host art shows, workshops and musical events. • A playground where kids can have fun, meet friends and enjoy themselves. A concert area at the end of the "Calzada las Perlas" pedestrian walk, shaded by 60-year-old trees (which were preserved during construction of the project), providing the experience of a stroll through the old city with restaurants and cafés where visitors can spend a pleasant time with family and friends. FibraShop recently announced the investment of approximate- ly MXN150 million to turn most of its properties into "Urban & Life Centers Experience” following the successful startup of La Perla, a property which only months after opening its doors has become a ground-breaking benchmark for the industry. LA PEA 19 FIBRA SHOP Avo beauty SANTA CUARE SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#23Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Materiality 20 FIBRA SHOP GRI 3-1, 3-2, 3-3 AMEFIBRA Manual 2.a We define what is material for FibraShop and its stakeholders by considering the risks and opportunities that influence our capacity to pursue our sustainability strategy and business model. Material issues are those that significantly affect or may affect our business, directly or indirectly, or affect our capacity to create value for our stakeholders. In 2020, we conducted a materiality analysis to identify our mate- rial issues and precisely report on FibraShop's ESG performance to stakeholders. Additionally, in order to ensure that stakeholder needs and expec- tations were reflected in the organization's material issues, we up- dated our 2020 materiality analysis in 2022, including an ESG issue prioritization survey of suppliers and tenants. METHODOLOGY 1 2 3 4 Identification and mapping of key FibraShop stakeholders. Analysis and integration of industry studies and leading competitors to determine material issues in environment, social and governance areas for FibraShop. Interviews and surveys to determine the relevance of material ESG issues to internal stakeholders. a. Interviews: 7 strategic employees b. Surveys: 126 employees surveyed Analysis of the information, development of a matrix and validation of results. SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and indicators Appendix#24Contents Letter from our Chief Executive Officer and Technical Committee Chairman Relevance to Stakeholders Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Relevance to FibraShop To learn more about our materiality study, go to FibraShop Materiality Study [+] Energy Water Waste Climate change Work environment Corporate Governance Community engagement Diversity and inclusion Emissions + Health and safety Risks and crisis Employee lifecycle Biodiversity Supply chain Human rights Communication, transparency and accountability Anticorruption Stakeholders Information security Sustainable spaces Ethics and regulatory compliance Priority Emerging Relevant SUSTAINABILITY APPROACH Environment Social Governance Letter of assurance Disclosure of standards and Appendix indicators 21 FIBRA SHOP#25Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 22 FIBRA SHOP Environmental WE RECOGNIZE THE OPPORTUNITY AND THE RESPONSIBILITY TO CREATE SHARED ENVIRONMENTAL VALUE ALONGSIDE OUR COMMUNITIES, CLIENTS AND INVESTORS. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#26Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 23 FIBRA SHOP FibraShop depends on natural resources for the activities of every one of its properties. The resilience of these environmental resourc- es and processes is fundamental to our capacity to create value and generate financial returns. We share a responsibility to reduce the environmental impact of our commercial activities, and our goal is to reach a point where these resources are used sustainably. Our Environmental Policy establishes a goal of revolutionizing the shopping center market toward a sustainable future with the par- ticipation of our employees and contributing positively to the envi- ronment and the communities where we operate through the fol- lowing approach: •Managing and mitigating environmental impacts from our operations and reducing our consumption of water and energy resources. • Reducing our generation of greenhouse gases (GHG) in . • compliance with the Paris Agreement. Identifying and responding to the physical risks of climate. change in our properties based on TCFD recommendations. Compliance with all environmental laws. • 2021 Performance Created and approved an Environmental Policy focused on environmental care and protection in all our activities and operations. Created and approved a Responsible Sourcing Policy, in order to extend our ESG commitment to our supply chain. • Through installation of a system of solar panels, we generated 5 times more renewable energy than in 2021 and avoided the generation of 1,236 tCO,e. Conducted a physical climate change risk assessment for all our properties. Developed a diagnosis based on the 4 TCFD recommendations to deploy a decarbonization strategy for the long term. Learn about our Policies ALOMINOS Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#27Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Energy RESULTS Change in energy 2019 2020 2021 consumption Units GRI 302-1, 302-2, 302-3, 302-4, 302-5 GRESB EN1, DEN1, DEN2.1 SASB IF-RE-130a.1, IF-RE-130a.2, IF-RE-130a.3, IF-RE-130a.5 AMEFIBRA Manual 14.b, 14.c, 14.d, 14.e, 14.f Energy costs are one of the greatest challenges facing the re- al-estate industry and FibraShop stakeholders. We can reduce our exposure to price fluctuations by improving our energy efficiency, ultimately reducing the operating cost of our assets. Incorporating energy efficiency considerations into the design and construction of our assets can also help reduce our tenants' energy needs and lower GHG emissions. To measure our progress, we compared the results of 2021 against those of 2019 (our base year). Consumption of electrical energy from renewable sources* Total electricity consumption Total LP gas 2021 vs. 2019 (GJ) Consumption of electrical energy from non-renewable sources 20,656.21 74,362.34 0 11,612.86 41,806.30 553.201 1,991.52 12,551.94 MWh -39% 45,186.984 GJ 2,923.16 10,523.376 MWh 428% GJ 74,362.34 43,797.82 55,710.36 -25%* GJ 117.00 3.05 2,418.89** Liters NA 63.19 GJ Total natural gas 37.54 1.43 31.82 21.37 m³ -50% 1.21 0.72 GJ Total diesel Total gasoline Total fuel consumption 9,760.00 372.01 27,601.00 970.97 1,344.53 8,460.66 322.49 21,415.91 4,914.34 Liters -50% 185.15 GJ 11,493.93 Liters -61% 753.38 380.92 GJ 1,080.24 629.98 -53% GJ PERFORMANCE METRICS 1 Energy consumption (MWh) 2 Fuel consumption (MWh) 3 Gigajoules of renewable energy installed 4 Percentage of renewable energy to total energy consumption *Change compared to 2020, because we did not consume energy from renewable sources in 2019. **Consumption of LP gas rose considerably due to the opening of La Perla. The change in energy consumption from 2020 to 2021 was due primarily to changes in operations relating to the COVID-19 pandemic. RENEWABLE SOURCES ACCOUNTED FOR 18.89% OF OUR TOTAL ENERGY CONSUMPTION IN THE YEAR, FIVE TIMES MORE THAN IN 2020 CONSUMPTION OF ELECTRICAL ENERGY FROM NON-RENEWABLE SOURCES WAS REDUCED BY 39% FROM 2019 24 FIBRA SHOP Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#28Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report ENERGY CONSUMPTION IN OUR PROPERTIES ELECTRICITY CONSUMPTION Consumption of less than 1,000 GJ 1600 1400 1200 1000 800 600 400 200 PLaza aTRIOS Lo mejor de todo URBANCENTER JURIQUILLA. COMPRAS ENTRETENIMIENTO ARTE SHOPPING | ENTERTAINMENT | ART URBANCENTER JURICA. *Considers energy consumption of electricity from non-renewable sources and consumption of non-renewable fuels, excluding Sentura and La Perla. View historic data by property Sustainability approach 25 FIBRA SHOP COMPARED TO 2019, BUILDINGS CONSUMING LESS THAN 1,000 GJ REDUCED THEIR CONSUMPTION BY 222.57 GJ* ON AVERAGE PLAZA CEDROS CIVAC nima shops URBANCENTER XALAPA. 2017 2018 2019 2020 2021 ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#29Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Consumption between 1,000 and 4,000 GJ 1200 1000 800 600 400 200 GaleriasMall LAS MISIONES JAQUI TODO ES MEJOR! Puerta Texcoco. *Considers energy consumption of electricity from non-renewable sources and consumption of non-renewable fuels, excluding Sentura and La Perla. View historic data by property Sustainability approach Centro Comercial City Center BOSQUE ESMERALDA 26 FIBRA SHOP IN BUILDINGS CONSUMING BETWEEN 1,000 AND 4,000 GJ, CONSUMPTION WAS REDUCED BY AN AVERAGE OF 1,882.65 GJ* COMPARED TO 2019 CRUZ DEL SUR CENTRO COMERCIAL. Galerías тарасниLa La buena vida se nota ENVIRONMENT Social Governance Letter of assurance 2017 2018 2019 2020 2021 Disclosure of standards and indicators Appendix#30Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Consumption of more than 4,000 GJ 20000 15000 10000 5000 PUERTO PARAISO PUERTA LA VICTORIA KUKULCAN ENOPPING EXPERIENCE *Considers energy consumption of electricity from non-renewable sources and consumption of non-renewable fuels, excluding Sentura and La Perla. View historic data by property 2017 2018 2019 2020 2021 Cibeles IRAPLATOT LEA Cibeles PROPERTIES CONSUMING MORE THAN 4,000 GJ REDUCED THEIR CONSUMPTION BY AN AVERAGE OF 4,303.51 GJ COMPARED TO 2019* Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators 27 FIBRA SHOP Appendix#31Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual FUEL CONSUMPTION Sustainability Report FIBRA Gasoline (liters) Diesel (liters) Properties 2019 2020 2021 2019 2020 2021 Plaza Cibeles 4,173.00 2,160.00 La Luciérnaga 13,500.00 3,206.52 Puerto Paraíso 4,566.00 3,692.00 2,280.00 386.54 3,984.41 0.00 4,500.00 900.00 4,135.16 300.00 309.39 960.00 1,080.00 853.56 Kukulcán Plaza 600.00 6,537.68 820.60 200.00 300.00 300.00 Puerta TexcOCO 0.00 0.00 60.00 50.00 30.00 200.00 UC Xalapa 0.00 100.00 40.00 300.00 206.00 40.00 UC Jurica UC Juriquilla Nima Shops 347.00 309.00 516.00 60.00 522.00 254.00 194.00 320.00 465.00 30.00 85.00 40.00 157.00 141.86 17.40 0.00 0.00 0.00 Plaza Los Atrios 1,706.00 2,139.85 836.84 232.00 224.50 162.46 Galerías Mall Sonora 150.00 303.00 244.84 120.00 0.00 0.00 Galerías Tapachula 0.00 415.00 820.50 580.00 200.00 300.00 Las Misiones 0.00 City Center Esmeralda 855.00 0.00 1,726.00 0.00 336.00 175.00 200.00 Plaza Cedros Cruz Del Sur 600.00 0.00 Puerta La Victoria 753.00 La Perla 0.00 Total 27,601.00 305.00 60.00 0.00 0.00 21,415.91 473.80 368.00 0.00 20.00 160.00 11,493.93 653.00 123.00 115.20 288.00 180.00 195.00 84.00 1,367.00 0.00 9,760.00 0.00 300.00 0.00 8,460.66 80.00 1,564.73 2428 0.00 4,914.34 Natural gas (m³) Properties 2019 2020 2021 Galerías Mall Sonora Las Misiones 37.54 31.82 La Perla Total 21.37 2019 LP Gas (liters) 2020 2021 117.00 78.17 37.54 31.82 21.37 0.00 117.00 2,340.71 2,418.88 Soriana Siper Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix 28#32Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 29 FIBRA SHOP CHANGE IN NON-RENEWABLE ENERGY CONSUMPTION (GJ) Properties 2019 2020 2021 Change in energy consumption 2021 vs. 2019 Plaza Cibeles* 9,391.39 La Luciérnaga 1,192.31 Puerto Paraíso 15,678.80 4,697.40 760.77 10,303.67 4,506.57 572.84 10,924.91 -52% -52% -30% Kukulcán Plaza* 12,296.17 6,416.13 6,913.09 -44% Puerta Texcoco 2,324.36 1,700.96 1,516.52 -35% UC Xalapa 269.19 236.09 225.17 -16% UC Jurica 783.90 507.35 755.89 -4% UC Juriquilla 648.95 580.92 590.04 -9% Nima Shops 136.81 121.31 134.18 -2% Plaza Los Atrios 1,446.18 927.17 868.05 -40% Galerías Mall Sonora* 9,746.46 2,699.21 3,728.76 -62% Galerías Tapachula* 3,354.68 1,190.10 54.46 -98% Las Misiones 4,752.90 2,385.18 3,413.71 -28% City Center Esmeralda 2,067.95 1,709.70 1,510.68 -27% Plaza Cedros 681.75 460.72 454.90 -33% Cruz Del Sur 1,333.91 1,285.46 1,220.22 -9% Puerta La Victoria La Perla 9,553.13 N/A 6,867.74 7,360.86 -23% N/A 1,066.10 N/A Total 75,706.31 42,885.22 45,816.96 -39% * The increase in energy consumption in some of our properties was due to the return to normal operations after the restrictions of the pandemic. The results represent the sum of electricity and fuel consumption per location, expressed in GJ. These four properties introduced solar cells in the second half of 2020, which is why they also show a significant reduction compared to their base year (2019). Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#33Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman ENERGY INTENSITY 30 FIBRA SHOP Energy intensity above 0.03 GJ/m² 2019-2021 To identify the properties that are most efficient in their use of renewable and non-renewable energy, we calculated energy intensity, which is the ratio of energy consumption (GJ) to constructed area of each property (in m²). On average, FibraShop reports an energy intensity of 0.04 GJ/m² of construction, also expressed as 11.08 kWh/m² of construction, which is a 6% reduction from the previous year and 44% compared to 2019. 0.2 0.15 Energy intensity (GJ/m² of construction) 2019 2020 2021 0.1 0.07 0.043 0.03235 0.05 hhu Cibeles PUERTO PARAISO KUKULCAN Galenas Mall RAPUATO LAS MISIONES Energy intensity below 0.03 GJ/m² 2019-2021 The next table shows energy intensity considering only the consumption of non-renewable electricity per property, so it is comparable with the years 2019 and 2020. 0 Property Total construction area (m²) Consumption in 2021 (GJ) GJ/m² per year (2021) Plaza Cibeles La Luciérnaga Puerto Paraíso Kukulcán Plaza Puerta TexcOCO Uc Xalapa Uc Jurica Uc Juriquilla 116,820.94 31,964.00 4,419.70 548.37 0.03783 0.01715 117,347.03 10,760.70 0.09169 63,822.05 6,874.59 0.10771 75,879.50 1,506.99 0.01986 0.9 10,335.11 222.33 0.02151 0.8 33,412.92 729.21 0.02182 0.7 20,435.00 573.12 0.02804 0.6 Nima Shops 5,229.00 133.59 0.02554 0.5 Plaza Los Atrios 58,205.00 834.19 0.01433 0.4 Galerías Mall Sonora 87,121.72 3,718.60 0.04268 0.3 Galerías Tapachula 39,277.87 15.96 0.00040 0.2 Las Misiones 85,547.00 3,405.45 0.03980 0.1 City Center Esmeralda 54,410.94 1,490.63 0.02739 Plaza Cedros 26,227.14 435.35 0.01659 Cruz Del Sur 37,160.59 1,217.20 0.03275 Puerta La Victoria 179,092.00 7,301.24 0.04076 La Perla 354,265.72 999.65 0.00282* *Information for La Perla reported starting in 2021. Tickernaga COMPRAS ENTRETENIMIENTO-ARTE SHOPPING ENTERTAINMENT ART URBANCENTER URBANCENTER nima shops Puerta Texcoco. XALAPA. JURICA URBANCENTER JURIQUILLA. View historic data by property IAQUI TODO ES MEJORI CRUZ DEL SUR 2019 2020 2021 2019 2020 2021 PLAZA aTRIOS Lo mejor de todo Galerias | TaPaCHULa La buena vida se nota X Centro Comercial City Center BOSQUE ESMERALDA PLAZA CEDROS CIVAC Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and Appendix indicators#34Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 31 FIBRA SHOP SOLAR PANEL SYSTEMS In 2021, FibraShop consumed a total of 2,923.16 MWh from solar panels installed in the following properties: RENEWABLE ENERGY GENERATION [MWH] Starting in May 2022, we installed solar panels in 15 properties. The project will take around 52 weeks to complete, including installation, testing and final operation, and will require an investment of around MXN 100 million. Once installed and operating, the total solar panel system may generate as much as 51.2% of the energy we consume in a year, in other words, more than 11.8 million kWh per year. LED LIGHTING IN OUR FACILITIES Property Plaza Cibeles La Luciérnaga Puerto Paraíso Kukulcán Plaza Status Remaining area 80% Parking and retail track in the old zone 100% 90% Roofed parking 100% Puerta Texcoco 100% Property Annual production (kWh) Phase 1 Annual production (kWh) Phases 2 and 3 Estimated annual production (kWh) % savings with 100% solar UC Xalapa 100% panels* UC Jurica 100% 815.96 28% 308.55 11% Plaza Cibeles La Luciérnaga Puerto Paraíso 876,210 1,679,434 2,555,644 99.4% UC Juriquilla 100% 159,273 159,273 100% Nima Shops 100% 836,257 836,257 19.4% Plaza Los Atrios 100% Kukulcán Plaza 516,390 516,390 15.1% Galerías Mall Sonora 90% Parking Puerta Texcoco 564,870 564,870 85.1% Galerías Tapachula 100% Uc Xalapa 71,605 71,605 99.3% Las Misiones 100% 889.25 30% Uc Jurica 174,275 174,275 85.1% City Center Esmeralda 100% Uc Juriquilla 138,400 138,400 91.4% Plaza Cedros 100% Nima Shops NA NA Cruz Del Sur 90% Parking Plaza Los Atrios Galerías Mall 885,250 338,466 582,289 338,466 100% Puerta La Victoria 100% La Perla 100% 1,477,539 54.6% Sonora 909.40 31% Galerías Tapachula 770,250 Las Misiones 770,250 1,303,697 1,303,697 88.4% 100% City Center 566,565 566,565 100% Esmeralda Plaza Cedros 182,551 182,551 100% Kukulcán Plaza Plaza Cibeles Galerías Tapachula Cruz Del Sur Puerta La Victoria Galerías Mall Sonora La Perla Total 419,640 419,640 100% 894,886 894,886 43.8% 842,837 842,837 27.5% 3,048,100 8,765,045 11,813,145 51.2% Targets 1. Reduce energy intensity 50% by 2024 2. Obtain 50% of our energy from renewable sources by 2024 3. Install 100% LED lighting in all our properties by 2024 *Estimated figures; percentage savings calculated based on annual consumption in 2018, before any solar panels were installed. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#35Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Emissions GRI 305-1, 305-2, 305-4, 305-5 GRESB PO1, GH1 AMEFIBRA Manual 17.a and 17.b Our emissions measurement and reduction activities help us to prepare our assets and operations to face the risks associated with the future price of carbon, and prove that reducing emissions does not have to come at the cost of business success. The industry is responsible for a considerable proportion of primary energy, so it is highly important for FibraShop and its stakeholders to know where the energy we consume comes from, and report on the emissions that result from that consumption. We believe our actions to eliminate emissions are the most important contribution we can make to mitigating climate change. RESULTS Scope 1 emissions Total direct scope 1 emissions Total indirect scope 2 emissions (electricity) Total emissions Emission intensity PERFORMANCE METRICS 1 Total direct and indirect GHG emissions (Scope 1 and 2) 2 Emissions intensity (kgCO₂e/m²) 3 Reduction of GHG emissions (tCO₂e) tCO2e Change in emissions 2019 2020 2021 Units 2021 vs. 2019 Gasoline Natural gas Diesel LP gas 67.29 0.00008 27.56 52.21 0.00007 26.49 -61% tCO2e 0.00004 -50% kgCO₂e 23.89 13.76 -50% tCO2e 0.19 94.85 76.29 3.99 44.29 2,000%* tCO2e -51% tCO2e 10,431.38 5,736.75 5,309.47 -49% tCO2e 10,526.2 5,813.04 5,353.76 -49% tCO2e kgCO₂e/m² 10.10 5.57 3.83 -62% *Change compared to 2020, because no LP gas was consumed in 2019; the increase is due to the consumption of our new property La Perla. of construction 12000 10000 6000 TOTAL EMISSIONS 2019-2021 2019 2020 2021 Sustainability approach ENVIRONMENT Social Governance Letter of assurance JUST DO FRESH Disclosure of standards and indicators Appendix 32 FIBRA SHOP#36Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman FIBRA SHOP Total emissions generated less than 100 tCO₂e 2019-2021 500 450 400 350 300 250 200 150 100 50 Luciernaga COMPRAS ENTRETENIMIENTO ARTE nima shops URBANCENTER URBANCENTER SHOPPING ENTERTAINMENT ART XALAPA. JURICA. URBANCENTER JURIQULLA. PLAZA ATRIOS PLAZA Galerías ТарасниLa Lo mejor de todo La buena vida se nota CEDROS CIVAC 2019 2020 2021 Total emissions generated between 100 tCO₂e and 500 tCO2e 2019-2021 Total emissions generated above 500 tCO₂e 2019-2021 1600 1400 1200 1000 800 600 400 200 Galenas Mall Puerta Texcoco. LAS MISIONES View historic data by property JAQUÍ TODO ES MEJOR X Centro Comercial CRUZ City Center DEL SUR LA PERLA VIVENCIA UNA RETAIL ARTE 2500 2000 1500 1000 500 0 PLAZA Cibeles RAPIATO PUERTO PARAISO KUKULCAN .. PUERTA LA VICTORIA Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix 33#37Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report EMISSION REDUCTION INITIATIVES In our previous report, we estimated a total of 3,245.67MWh generated in our solar cell system, equivalent to approxi- mately 1,603.3 tCo,e. Officially, in 2021, we generated a total of 2,923.16 MWh of energy from renewable sources, meaning we avoided the generation of 1,236 tCO₂e. Target 1. By 2024, prepare a projection estimating the period in which we expect to become a carbon-neutral FIBRA. ND Cinepolis coffee THE DON GIOVANNI TA RICO! Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators FIBRA SHOP sta moyo Appendix 34#38Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report RESULTS Water Our properties obtain water from outside suppliers and from groundwater extraction. The following table shows the sources for each property: 35 FIBRA SHOP GRI 303-1, 303-2, 303-3, 303-4, 303-5 GRESB PO1, WT1, DWT1 SASB IF-RE-140a.1, IF-RE-140a.2, IF-RE-140a.3, IF-RE-140a.4 AMEFIBRA Manual 15.b,15.c Water security is fundamental for sustaining ecosystems, health and wellness. With changes in rainfall patterns and the increasing severity of floods and droughts, water security and resilience are becoming increasingly important in Mexico. In 2021 we conducted a study of climate change risk and found water stress to be a latent risk in our operations. The results of this study are shown in the chapter on climate change. PERFORMANCE METRICS 1 Total water extraction (m³/year) by source (surface, ground, purchased) 2 Total water discharge (m³/year) by destination (surface, ground, sea) FIBRASHOP CONSUMED A TOTAL OF 414,218.5 m³ OF WATER IN 2021, EQUIVALENT TO 0.397 m³/m² OF CONSTRUCTION, 22% LOWER THAN IN 2019 DUE TO THE INSTALLATION OF DESALINATION PLANTS Property Plaza Cibeles La Luciérnaga Puerto Paraíso Kukulcán Plaza Puerta TexcoCO UC Xalapa UC Jurica UC Juriquilla Nima Shops Plaza Los Atrios Galerías Mall Sonora Galerías Tapachula Las Misiones City Center Esmeralda Plaza Cedros Cruz Del Sur Puerta La Victoria Total Percentage extraction in water stressed areas* Percentage consumption in water stressed areas* *Notes: 2019 2020 2021 Ground (m³) Purchased (m³) Ground (m³) 49,419.00 21,183.00 Purchased (m³) 32,285.00 Ground (m³) Purchased (m³) 16,468.00 39,537.00 17,781.00 71,203.00 4,230,370.60 20,417.00 8,041.00 27,347.00 101,109.00 1,219,837.00 9,512.00 92,909.00 2,148,871.00 5,338.00 15,266.00 13,017.00 16,256.00 14,935.50 7,445.00 6,381.00 7,119.00 30,863.50 22,475.50 18,717.00 4,609.37 1,891.00 2,175.00 17,228.00 17,773.00 17,596.00 26,796.00 38,954.00 51,391.00 48,141.00 32,024.00 23,948.00 27,759.00 16,935.00 25,817.00 55,893.00 16,332.00 31,251.00 11,410.00 21,701.00 25,002.00 17,379.00 13,813.00 10,209.00 3,270.00 3,016.00 3,395.00 4,321,990.60 67,623.00 424,406.87 1,336,212.00 35,148.00 297,725.50 41,542.00 2,258,036.00 335,753.50 12% 79% - Results are generated using the World Resources Institute Water Risk Atlas Tool. - Percentage extraction and consumption in water stressed areas was calculated based only on zones with extremely high baseline water stress. For the Puerto Paraíso property, the WRI tool does not provide information on water stress in this area, so it was not counted in the calculation. Water consumption in our properties is equal to the reported extraction values except for Puerto Paraíso and Kukulcán Plaza, whose water discharge value is included due to the desalination process: Property Puerto Paraíso *Kukulcán Plaza Extraction 92,909.00 2,148,871.00 Production 38,238.00 23,971.00 Discharge 54,671.00 2,124,900.00 *Water discharge includes waste from the desalination plant (2,120,445.00 m³) and from heat exchangers (4,455.00 m³). Consumption at La Perla was not counted in 2021. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and Appendix indicators#39Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 36 FIBRA SHOP DURING 2021 THERE WAS A TOTAL EXTRACTION OF 2,593,789.5 m³ OF WATER, EQUIVALENT TO 2.49 m³/m² OF CONSTRUCTION. 20,000 15,000 10,000 5,000 0 Water extraction below 10,000 m³ .CRUZ DEL SUR URBANCENTER URBANCENTER XALAPA JURIQULLA. 60,000 50,000 40,000 30,000 20,000 10,000 Water extraction between 10,000 m³ and 40,000 m³ Cibeles Luciernaga URBANCENTER nima shops COMPRAS ENTRETENIMENTO-ARTE JURICA. Galerias Mall IRAPUATO Puerta Texcoco. LAS MISIONES Jul 1000 SMEJORE View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Centro Comercial City Center BOSQUE ESMERALDA 2019 2020 2021 PLAZA Galerías TaPaCHULA La buena vida se nota CEDROS CIVAC。 Disclosure of standards and indicators Appendix#40Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report FIBRA SHO Water extraction above 40,000 m³ 120,000 100,000 80,000 60,000 40,000 20,000 KUKULCAN PUERTO PARAISO PLaza ATRIOS PUERTA Lo mejor de todo LA VICTORIA View historic data by property 2019 2020 2021 Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#41Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 38 FIBRA SHOP WATER EFFICIENCY Our Puerto Paraíso, Puerta la Victoria and La Perla properties have a rainwater capture system that re- uses rainwater for bathrooms and watering. At the same time, four of our properties have wastewater treatment plants to reduce their impact on water supply in the areas where they are located. Property Treated water 2019 (m³) Treated water 2020 (m³) Treated water 2021 (m³) Percentage treated water/total water Puerta TexcoCO 9,823 5,108 8,064 26% Plaza los Atrios 8,816 4,584 13,659 27% City Center Esmeralda 13,477 7,008 7,893 32% Puerta la Victoria 36,500 18,980 31,402 76% PUERTO PARAIS Targets 1. Reduce our water intensity to 0.25 m³/m² of construction by 2025 PUERTO PARAÍSO AND KUKULCÁN PLAZA HAVE PROCESSES FOR EXTRACTING BRACKISH GROUND WATER AND WERE ABLE TO PRODUCE 62,209.00 m³ OF POTABLE WATER BY DESALINATION Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#42Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Waste 39 FIBRA SHOP GRI 306-1, 306-3, 306-4, 306-5 GRESB PO1, WS1, DWS1 AMEFIBRA Manual 16.b The waste generated in the world today is growing at an unsustainable pace, caus- ing environmental impacts like water and land pollution, the unnecessary depletion of resources and the generation of GHG. FibraShop is working to reduce, reuse and recycle our waste whenever possible minimizing the amount sent to landfill. RESULTS FibraShop does not generate any type of hazardous waste; all of the waste reported is classified as non-hazardous. As a result, we do not transport any type of waste. In 2021 there were no significant spills of any type of waste. In 2021 we reported a 30% increase in the generation of non-hazard- ous waste due to the resumption of activities in our properties follow- ing pandemic restrictions the year before. PERFORMANCE METRICS 1 Waste generated (t/yr.) by type (hazardous and non-hazardous) 2 Percentage of total waste that was reused, recycled or composted Type of waste Waste generated in 2019 (t) Waste generated in 2020 (t) Waste generated in 2021 (t) Reused Recycled Composted 6 340 2 227 7.94 289.29** IN 2021 WE REDUCED 26 16 Deep well injection 295 225 45.69 574.54 Landfill* 17,446 10,978 13,988.54 Total 18,113 11,448 14,906 OUR GENERATION OF NON-HAZARDOUS WASTE BY 18% COMPARED TO 2019. *Estimated figures. **Excluding 3.37 metric tons that were sold in December 2021. NON-HAZARDOUS WASTE 2019-2021 (t) 20,000 15,000 10,000 5,000 0 Sustainability approach ENVIRONMENT Social Governance Letter of assurance 2019 2020 2021 Disclosure of standards and indicators Appendix#43Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 40 FIBRA SHOP WASTE GENERATED BY PROPERTY Property Reused Recycled Composted Deep well injection Landfill Property total Plaza Cibeles La Luciérnaga Puerto Paraíso Kukulcán Plaza 52.00 1,825.00 1,877.00 13.24 912.00 925.24 220.00 220.00 2.44 12.37 14.82 Puerta TexcoCO 7.94 29.48 45.49 1.59 84.49 Uc Xalapa Uc Jurica 19.00 19.00 26.69 26.69 enquin Uc Juriquilla 62.60 62.60 Nima Shops 478.50 478.50 Plaza Los Atrios 11.69 375.13 386.82 Galerías Mall 6,570.00 6,570.00 Sonora Galerías Tapachula 31.86 145.00 176.86 Las Misiones 334.09 334.09 City Center 0.26 166.00 166.26 Esmeralda Plaza Cedros 9.00 199.41 208.41 Cruz Del Sur Puerta La Victoria La Perla Total 15.00 117.25 7.94 7.07 289.29 45.49 574.54 2,808.00 400.00 7.70 13,988.54 2,823.00 517.25 14.77 14,905.8 Results reported in metric tons. Targets 1. Reduce waste generation by 25% from 2019 to 2025 2. Increase the percentage of waste reused, recycled or composted to 10% by 2025 beachhouse COSTE CA Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#44Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Climate change Sustainability Report FIBRA SHOP GRI 201-2 GRESB DRE1 SASB IF-RE-450a.1, IF-RE-450a.2 Climate change is a global challenge. The amount of carbon emit- ted today has increased the pace of climate change to dangerous levels, resulting in an increase in the frequency and intensity of weather-related events around the world. Leadership and action to slow emissions are essential. At present, market expectations and government policies are shifting to address this challenge. At FibraShop, we are developing a climate change strategy that focuses on the four recommendations of the Task Force on Cli- mate-related Financial Disclosures (TCFD). In 2020, we conduct- ed a preliminary analysis of physical climate change risks, aligned with the preparation of our 2020 Sustainability Report, in three key locations: Plaza Kukulcán, Puerta la Victoria and Puerto Paraíso. Our analysis centered on our projected exposure to climate risks by 2030, 2050 and 2100 for each site. The 2021 study quantifies the change in exposure to physical cli- mate risks in 19 FibraShop properties and describes the potential impacts on a regional scale. Physical climate risks, like shrinking rainfall, heat waves, flooding, tropical storms and rising sea levels, directly affect infrastructure, health, agriculture and productivity. We use prospective tools like scenario analysis and climate models to adapt to climate change be- fore a crisis occurs, in other words, to develop our climate resilience. PERFORMANCE METRICS 1 Total number of properties highly exposed to climate change risk CLIMATE CHANGE RISK ANALYSIS Our study involved analyzing 9 climate metrics, both acute and chronic, incorporating two scenarios for representative concentra- tion pathways (RCP) as defined by the Intergovernmental Panel on Climate Change (IPCC) toward the years 2030, 2050 and 2070. OPCION INTROST Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix 41#45Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop BTE.CO TARLETS COFFEE STAJA TARLETS COFFEE RCP 4.5 Intermediate pathway in which radiative forcing is limited to approximately 4.5 W/m² in the year 2100. This RCP is associated with an average increase in temperature of 2.5°C. RCP 8.5 High emissions pathway in which radiative forcing reaches more than 8.5 W/m² in 2100. This RCP was developed as a worst-case scenario, which means it does not reflect the public and private-sector commitments in place today. Our 2021 Annual Sustainability Report 42 FIBRA SHOP METRICS AND SCOPE The following are the physical risks analyzed and the available climate scenarios and horizons. Physical climate hazards were selected based on the availability of robust and exhaustive data. Issue Physical climate risk Description Average temperature Mean temperature for the year Climate scenario Low emissions (RCP4.5) Time horizon* 2030, 2050 and 2070 Hot days Warm, dry conditions Water stress Days of extreme wildfires Duration of wildfire season Extreme rainfall intensity Frequency of extreme rainfall Extreme wet conditions Storm surge event Number of days in the year when the maximum temperature exceeds 30°C Ratio of water supply to water demand Number of days per year when the wildfire climate index is in the 95th historic percentile Number of days in the year in which the risk of wildfire is above the average range Maximum daily precipitation experienced throughout the year Number of days with more than 20mm of rain An extreme sea level event that combines rising sea levels with tides, extreme wave height and storm surge activity Hurricane frequency Frequency and intensity of hurricanes High emissions (RCP8.5) Low emissions (RCP4.5) High emissions (RCP8.5) Low emissions (RCP4.5) High emissions (RCP8.5) High emissions (RCP8.5) High emissions (RCP8.5) Low emissions (RCP4.5) High emissions (RCP8.5) Low emissions (RCP4.5) High emissions (RCP8.5) Low emissions (RCP4.5) High emissions (RCP8.5) High emissions (~2°C global in 2050) 2030, 2050 and 2070 2030 and 2040 2030, 2050 and 2070 2030, 2050 and 2070 2030, 2050 and 2070 2030, 2050 and 2070 2050 Approximately 2050 in a high-emission scenario Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#46Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman FUTURE CHANGES IN 2030 UNDER A HIGH-EMISSION SCENARIO OVERVIEW Galenas Mall PUERTO PARAISO B nima shops Ο LA PERLA VIVENCIA URBANA RETAIL ARTE PUERTA LA VICTORIA URBANCENTER JURICA. URBANCENTER JURIQULLA compras diversión LAS MISIONES JAQUÍ TODO ES MEJORI PLAZA CEDROS PLAZA aTRIOS CIVAC Lo mejor de todo Sustainability approach Puerta Texcoco. X Centro Comercial City Center PLAZA Cibeles IRAPLIATO SENTURA Luciórnaga COMPRAS ENTRETENIMIENTO ARTE SHOPPING ENTERTAINMENT | ART CRUZ DEL SUR CENTRO COMERCIAL URBANCENTER XALAPA. KUKULCAN SHOPPING EXPERIENCE Galerías ТарасHuLa La buena vida se nota 43 FIBRA SHOP Northern Mexico • Shopping centers here are exposed to sharp increases in hot days, extreme wildfire days, hurricanes, extreme rains and water stress, particularly at Puerto Paraíso. The frequency of category 4 and 5 hurricanes increases the most along the Pacific coast. • For Puerto Paraíso, water stress is projected to double by 2030, and this area also has a high wildfire risk. Central Mexico • Shopping centers in Central Mexico are exposed to future increases in extreme dry and wet conditions. Water stress rises, particularly in Plaza Cibeles and La Perla. Various properties are exposed to an increase of around 25% in extreme wildfire days, particularly UC Nima Shops, La Perla, Plaza Cibeles, Cruz del Sur and UC Xalapa. Southern Mexico • The shopping centers in this part of the country are exposed to future increases in hot days and hurricanes (Kukulcán), storm surges and high intensity of extreme rainfall (Galerías Tapachula) as well as water stress (UC Xalapa). • Plaza Kukulcan has the greatest risk of high intensity category 4 and 5 hurricanes, currently and in the future. ⚫ Galerías Tapachula has the greatest risk of an increase in the frequency of storm surge events, previously seen only once in a century, and which are expected to be occurring annually by 2050. ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#47Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report RESULTS The following are the general results for risks detected toward the year 2030 for 19 properties, unless a different timeframe is specified due to the information available in the databases we used. For more information, see the full analysis on FibraShop's webpage. MEAN TEMPERATURE THE HIGHEST MEAN TEMPERATURES OCCUR IN THE CENTRAL AND SOUTHERN COASTAL REGIONS OF MEXICO, AND THE HIGHEST NUMBER OF HOT DAYS IS RECORDED IN NORTHERN MEXICO. Change in mean temperature by 2030 (°C) 1.2 1 0.8 0.6 0.4 0.2 Cibeles IRAPUATO Luciernaga COMPRAS ENTRETENIMENTO ARTE SHOPPING ENTERTAINMENT ANY JAQUI TODO ES MEJOR LA PERLA VIVENCIA URBANA RETAIL ARTE nima shops Plaza ATRIOS Lo mejor de todo Galerías TaPacHuLa La buena vida se nota X Centro Comercial City Center PUERTO KUKULCAN PARAISO Galeras Mall LAS MISIONES View historic data by property Sustainability approach ENVIRONMENT Social Low emissions High emissions SENTURA CRUZ DEL SUR Puerta Texcoco. Governance PLAZA CEDROS CIVAC。 Letter of assurance 44 FIBRA SHOP PUERTA URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTORIA URBANCENTER XALAPA Disclosure of standards and indicators Appendix#48Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman HOT DAYS MEAN TEMPERATURES AND THE NUMBER OF HOT DAYS ARE EXPECTED TO RISE IN CENTRAL AND SOUTHERN MEXICO, INCLUDING THE YUCATÁN PENINSULA. Days with high temperature above 30°C 35 30 25 20 15 10 5 Cibeles Luciernaga COMPRAS ENTRETENIMENTO ARTS IRAPUATO . SHOPPING ENTERTAINMENT ART PUERTO KUKULCAN PARAISO GalenasMall LA PERLA LAS MISIONES VIVENCIA URBANA RETAIL ARTE JAQUÍ TODO ES MEJOR View historic data by property Sustainability approach PLAZA nima shops aTRIOS Lo mejor de todo ENVIRONMENT Galerías Тарасница La buena vida se nota X City Center Social Centro Comercial SENTURA Puerta Texcoco. Governance .CRUZ DEL SUR PLAZA CEDROS CIVAC. Letter of assurance URBANCENTER JURICA. URBANCENTER JURICULLA. Disclosure of standards and indicators 45 FIBRA SHOP Low emissions High emissions PUERTA LA VICTORIA URBANCENTER XALAPA. Appendix#49Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman WATER STRESS WATER STRESS IS EXPECTED TO DOUBLE BY 2030, EXCEPT FOR IN THE REGION OF THE CENTRAL PACIFIC COAST AND SOUTHERN CENTRAL AMERICA. Future change in water stress by 2030 compared to the baseline 2 1.5 1 0.5 Cibeles Luciernaga COMPRAS ENTRETENIMENTO - ARTE PUERTO KUKULCAN PARAISO Galenas Mall IRAPUATO SHOPPING ENTERTAINMENT ART LAS MISIONES JAQUE TODO ES MEJORI PLaza nima shops ATRIOS LA PERLA Lo mejor de todo VIVENCIA URBANA RETAIL ARTE Galerías тарасница La buena vida se nota X Centro Comercial City Center BOSQUE ERALDA SENTURA CRUZ DEL SUR Puerta Texcoco. PLAZA CEDROS CIVAC. 46 FIBRA SHOP Low emissions High emissions PUERTA URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTORIA URBANCENTER XALAPA View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#50Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 47 Chairman FIBRA SHOP Results were generated based on the World Resources Institute (WRI) Aqueduct Water Risk Atlas tool The baseline is as follows: Galeras Mall PUERTO PARAISO nima shops 0 LA PERLA VIVENCIA URBANA RETAIL ARTE PUERTA LA VICTORIA URBANCENTER JURICA. URBANCENTER JURIQUILLA 010.000 compras diversión LAS MISIONES JAQUÍ TODO ES MEJORI PLAZA CEDROS CIVAC Puerta Texcoco. General water risk Centro Comercial City Center BOSQUERALDA SENTURA Low (0-1) Low-Medium Medium-High High (1-2) (2-3) (3-4) Extremely High (4-5) Cibeles IRAPUATO PLAZA aTRIOS Lo mejor de todo Luciernaga COMPRAS ENTRETENIMIENTO ARTE SHOPPING | ENTERTAINMENT ART CRUZ DEL SUR URBANCENTER XALAPA. KUKULCAN Galerías ТарасHuLa La buena vida se nota SHOPPING EXPERIENCE For example: UC Nima Shop shows a medium level of water stress (2); by 2030, under a low-emissions scenario, this value is expected to rise by 1.22 times, so the final result is 2×1.22 = 2.44. This leads us to conclude that the zone moves from a medium level of water stress toward the high end of the water stress scale. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and Appendix indicators#51Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report EXTREME WILDFIRE DAYS UNDER A HIGH-EMISSIONS SCENARIO BY 2030, WE PROJECT THAT SIX FIBRASHOP PROPERTIES WILL FACE BETWEEN 25% AND 28% MORE EXTREME WILDFIRE CLIMATE DAYS PER YEAR. Change in number of extreme wildfire days 35 30 25 20 15 10 5 Cibeles Luciernaga PUERTO PARAISO KUKULCAN COMPRAS ENTRETENIMENTO - ARTE Galenas Mall IRAPUATO SHOPPING ENTERTAINMENT ART LAS MISIONES AQUI TODO ES MEJOR Number of days per year above the local historic record. LA PERLA VIVENCIA URBANA RETAIL ARTE nima shops PLAZA ATRIOS Lo mejor de todo Year 2030 Year 2050 48 FIBRA SHOP Galerías ТарасHuLa X Centro Comercial City Center SENTURA CRUZ PLAZA DEL SUR PUERTA La buena vida se nota Puerta Texcoco. CEDROS CIVAC. URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTORIA URBANCENTER XALAPA View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#52Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report DURATION OF WILDFIRE SEASON THE DAYS OF EXTREME WILDFIRE WEATHER PER YEAR AND DURATION OF WILDFIRE SEASON RISE OVER TIME DUE TO WARMER, DRYER CONDITIONS, AND OUR LOCATIONS IN SOUTHERN MEXICO ARE MORE EXPOSED. Change in duration of wildfire season (days) 20 225 15 б 10 5 Cibeles Luciernaga PUERTO PARAISO KUKULCAN COMPRAS ENTRETENIMENTO - ARTE Galenas Mall IRAPUATO SHOPPING ENTERTAINMENT ART LAS MISIONES AQUI TODO ES MEJOR Duration of wildfire season above the average range. LA PERLA VIVENCIA USANA RETAIL ARTE 49 FIBRA SHOP Year 2030 Year 2050 PLAZA nima shops aTRIOS Galerías ТарасHuLa X Centro Comercial City Center SENTURA CRUZ PLAZA DEL SUR PUERTA Lo mejor de todo La buena vida se nota Puerta Texcoco. CEDROS CIVAC. URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTORIA URBANCENTER XALAPA View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#53Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman INTENSITY AND FREQUENCY OF EXTREME RAINFALL UNDER FUTURE WARMING SCENARIOS, THE INTENSITY OF EXTREME RAINFALL RISES, BUT THE FREQUENCY OF EXTREME RAINFALL DAYS DECLINES. Change in intensity of extreme rain 6.00% 4.00% 2.00% 0.00% -2.00% Cibeles Luciernaga PUERTO PARAISO KUKULCAN Galenas Mall IRAPUATO COMPRAS ENTRETENIMENTO ARTE SHOPPING ENTERTAINMENT ART LAS MISIONES -4.00% Change in maximum amount of rain in a single day. JAQUE TODO ES MEJORI LA PERLA nima shops PLaza aTRIOS Lo mejor de todo Centro Comercial Galerías City Center SENTURA CRUZ тарасница BCSQUEALDA DEL SUR La buena vida se nota Puerta Texcoco. PLAZA CEDROS CIVAC. 50 FIBRA SHOP Low emissions High emissions PUERTA URBANCENTER URBANCENTER URQULLA. LA VICTORIA URBANCENTER XALAPA View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#54Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Change in frequency of extreme rain 1.00% 0.00% -1.00% -2.00% Cibeles Luciérnaga PUERTO PARAISO KUKULCAN COMPRATENTO-ARTE Galenas Mall LA PERLA VIVENCIA URBANA RETAIL ARTE IRAPUATO SHOPPING ENTERTAINMENT | ART -3.00% -4.00% Change in number of days in the year when rainfall is above 20mm. LAS MISIONES JAQUI TODO ES MEJORI nima shops PLAZA ATRIOS Lo mejor de todo ח Galerías ТарасHuLa La buena vida se nota X Centro Comercial City Center BOSQUE ESMERALDA SENTURA CRUZ DEL SUR Puerta Texcoco. PLAZA CEDROS CIVAC. FIBRA SHOP Low emissions High emissions PUERTA URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTERIA URBANCENTER XALAPA. View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix 51#55Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report HURRICANE FREQUENCY Scenario of high emissions, 2050 horizon CURRENTLY, PLAZA KUKULCÁN IS AT GREATEST RISK OF CATEGORY 4/5 HURRICANES. BY 2050, THE FREQUENCY OF SUCH STORMS WILL RISE BY 23% (WESTERN MEXICO) AND 12% (EASTERN MEXICO). Change in hurricane frequency 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Cibeles Luciernaga PUERTO PARAISO KUKULCAN COMPRAS ENTRETENIMENTO - ARTE Galenas Mall IRAPUATO SHOPPING ENTERTAINMENT ART LAS MISIONES Future change in frequency of category 4/5 hurricanes. AQUI TODO ES MEJOR о LA PERLA VIVENCIA URBANA RETAIL ARTE 52 FIBRA SHOP High emissions PLAZA nima shops Galerías aTRIOS ТарасHuLa X Centro Comercial City Center SENTURA CRUZ DEL SUR Lo mejor de todo La buena vida se nota Puerta Texcoco. PLAZA CEDROS CIVAC. PUERTA URBANCENTER JURICA. URBANCENTER JURIQULLA. LA VICTORIA View historic data by property Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators URBANCENTER XALAPA Appendix#56Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman STORM SURGES SOUTHERN MEXICO (GALERÍAS TAPACHULA) IS AT GREATEST RISK OF INCREASED FREQUENCY OF STORM SURGES, FROM 1 EVERY 100 YEARS AT PRESENT TO A PROJECTED FREQUENCY OF ONCE A YEAR BY 2050. PUERTO PARAISO Current return period: RCP 4.5 (strong mitigation) RCP 8.5 (no climate action) 100 years (AEP 1%) 74 years (AEP 1.35%) 67 years (AEP 1.49%) nima shops Current return period: RCP 4.5 (strong mitigation) RCP 8.5 (no climate action) 100 years (AEP 1%) 58 years (AEP 1.72%) 42 years (AEP 2.38%) Talone KUKULCAN SHOPPING EXPERIENCE Current return period: RCP 4.5 (strong mitigation) RCP 8.5 (no climate action) 100 years (AEP 1%) 61 years (AEP 1.65%) 52 years (AEP 1.91%) GALERÍAS TaPaCHULA La buena vida se nota Current return period: RCP 4.5 (strong mitigation) RCP 8.5 (no climate action) 100 years (AEP 1%) < 1 year (AEP 100%) < 1 year (AEP 100%) Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators 53 FIBRA SHOP Appendix#57Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES (TCFD) We continued our work on incorporating the four recommendations of the TCFD into our day-to-day opera- tions. In 2021, we had an external diagnosis conducted to determine FibraShop's current status and pinpoint improvement actions. Based on our ESG strategy and action plan, we had taken on the task of reporting on our progress toward each of the recommendations, starting with this report. Recommendation Governance a) Describe the board's oversight of climate-related risks and opportunities b) Describe management's role in assessing and managing climate-related risks and opportunities Strategy Chapter Corporate governance Corporate governance a) Describe the climate-related risks and opportunities the organization has identified over the short, medium, and long term Climate change b) Describe the impact of climate-related risks and opportunities on the organization's businesses, strategy, and financial planning Climate change c) Describe the resilience of the organization's strategy, taking into consideration different climate-related scenarios Climate change Risk Management a) Describe the organization's processes for identifying and assessing climate-related risks b) Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organization's overall risk management Metrics and targets a) Disclose the metrics used by the organization to assess climate-related risks and opportunities b) Disclose Scope 1, Scope 2, and Scope 3 emissions c) Describe the targets used by the organization to manage climate-related risks and opportunities, and performance against targets Climate change Corporate governance Climate change Climate change Emissions Climate change Energy Emissions JULIO REDAJAS SUS Sustainability approach ENVIRONMENT Social Governance Letter of assurance FIBRA SHOP Disclosure of standards and indicators Appendix 54#58Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Sheep Live 55 FIBRA SHOP 1. Governance Goal: To report on the organization's responsible governance of climate-related risk and opportunities. a) Describe the board's oversight of climate-related risks and opportunities b) Describe management's role in assessing and managing climate-related risks and opportunities The Technical committee manages climate-related risks and opportunities indirectly, based on the impact of natural disas- ters on our properties. With this in mind, as part of our risk and opportunities strategy, we created an ESG committee in 2021, responsible for approving and overseeing ESG strategy and risk management, for assigning ESG responsibilities and maintaining active communication with our stakeholders. Our commitment is to train the ESG and key members of the or- ganizations in issues relating to climate change. Improvement actions for 2022-2023: . Assign responsibilities to Technical Committee members for overseeing climate risks and opportunities. Active involvement of the ESG committee in managing, monitoring and mitigating climate risks. Include climate change risks in the Board's strategy review. Document the process of reporting to management on climate risks and opportunities. 2. Strategy Goal: Report on the current and potential impact of climate-re- lated risks and opportunities on the organization's businesses, strategy and financial planning. a) Describe the climate-related risks and opportunities b) Describe the impact of climate-related risks and opportunities on the organization's businesses, strategy, and financial planning c) Describe the resilience of the organization's strategy, taking into consideration different climate-related scenarios We have identified the risks related to climate change for each of our properties under the TCFD framework. We have infor- mation on the impact on business including all of our proper- ties, but do not yet have information on risks and opportuni- ties in our supply chain. Currently, no opportunities have been identified nor have any climate-related financial implications been quantified. We have planned this for our next phase of evaluation of climate change-related risks and opportunities. We know that we must monitor risks through specific metrics and use these to set targets and goals for managing climate risks. In 2021 we approved a new Environmental Policy which marks the start of a strategy in this area, focused on our finan- cial results. Improvement actions for 2022-2023: • Identify and quantify potential economic impacts according to TCFD categories. • Set specific targets and goals for climate change aligned with FibraShop's strategy. Describe climate-related risks and opportunities and their impact on the business, the supply chain, financial planning, etc. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#59Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 3. Risk Management Goal: Disclose how the organization identifies, assesses and manages climate-related risks. a) Describe the organization's processes for identifying and assessing climate-related risks b) Describe how these risks are integrated into the organization's overall risk management Our study for identifying climate risks involved analyzing nine climate metrics, both acute and chronic, based on two repre- sentative GHG concentration pathways for all of our proper- ties. For each of these risks we broke down the physical risks analyzed as well as the available climate risks and horizons. As a second step in our study, we will be identifying transition risks and opportunities based on climate scenarios and their impact on our financial results. We are currently working on ensuring our mitigation and monitoring results are appropriate- ly managed to meet TFCD requirements as well as of those of international rating agencies. Improvement actions for 2022-2023: • Incorporate climate risks into our Policy on Management of Non-Financial Risks. Approve and apply policies on the environment and climate change. • Implement manuals, procedures and mechanisms for managing and reporting risks, involving senior management. 4. Metrics and targets Goal: Disclose the metrics used by the organization to assess climate-related risks and opportunities. a) Disclose the metrics used by the organization to assess climate-related risks and opportunities b) Disclose Scope 1, Scope 2, and Scope 3 emissions c) Describe the targets used by the organization to manage climate-related risks and opportunities and performance against targets Beginning with our 2020 Sustainability Report, we published our environmental KPIs, which we can use to analyze trends such as emissions (scope 1 and 2). We are also reporting oth- er KPIs consistent with industry standards and international methodologies (water, emissions, energy, etc.) through ratios used by the real-estate industry. Our next goal is to link current KPIs with the processes for identifying climate-related risks and opportunities. Improvement actions for 2022-2023: Disclose climate risks for FibraShop's future performance and positioning. Develop key metrics such as those of the SBTI, like investment in climate change adaptation/mitigation and others. Report environmental KPIs in the context of a climate strategy. • Set climate-related targets and goals for the medium and long term. Targets 1. Introduce a strategy for decision-making and development of new properties by 2024 2. Define a decarbonization strategy by 2024 3. Estimate the financial impact of the identified climate-related risks by 2025 56 FIBRA SHOP Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix KFC#60Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Sustainable spaces and biodiversity GRI 304-1, 304-2, 304-4 GRESB PO1, DBC1.1 SASB IF-RE-410a.1, IF-RE-410a.2 AMEFIBRA Manual 11.a, 13.a, OC2, OC4 Guaranteeing a safe and productive work environment is central to what we do. By developing indicators of environmental impact on our tenants we can guarantee healthy and safe spaces, extend our attitude of responsible resource management to our tenants, and identify properties eligible for environmental certifi- cation in the future. Biodiversity plays a key role in the functioning of ecosystems and the many services they provide-clean water, food, wood, fertile soil and climate regulation. Our ability to create value over the long term depends largely on the resilience of ecosystems, and the loss of biodiversity makes the ecosystems on which we de- pend less functional. Many of our properties are located in densely populated urban areas which are generally far removed from their previous biodiversity. But there is an opportunity to have a positive impact through our existing devel- opments and properties when zoning regulations change. PERFORMANCE METRICS 1 Tenant satisfaction metric* 2 Percentage of portfolio GLA currently certified* 3 Number and percentage of properties currently aligned with sustainable building 4 requirements* Number of properties located or close to protected natural areas, conservation areas or habitats for endangered species *In progress for reporting in 2022. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators 57 FIBRA SHOP Appendix#61Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report RESULTS: SUSTAINABLE SPACES The following table shows-in floor space and percentage-the tenants who participate in our resource stewardship initiatives, like energy and water efficiency: Property Plaza Cibeles Total area and percentage of tenants that have a cost recovery clause for improved resource efficiency m² 41,174.00 Percentage of tenants with separate metering Percentage of tenants with separate metering of energy consumption of water extraction % % % 98% 100% 2% La Luciérnaga 8,413.80 83% 100% 17% Puerto Paraíso 27,011.09 100% 100% 0% Kukulcán Plaza 31,661.65 95% 100% 0% Puerta Texcoco 63,391.21 100% 100% 0% Uc Xalapa 4,881.84 72% 100% 0% Uc Jurica Uc Juriquilla 10,270.65 100% 100% 0% 0% 100% 100% Nima Shops 0% 100% 100% Plaza Atrios 21,149.98 78% 100% 7% Galerías Mall Sonora 35,789.00 93% 100% 7% Galerías Tapachula 10,363.33 94% 100% 6% Las Misiones 19,344.11 80% 100% 20% City Center Esmeralda 26,007.00 0% 100% 100% Plaza Cedros 8,071.98 98% 100% 2% Cruz Del Sur 8,334.50 97% 100% 3% Puerta La Victoria 48,036.24 98% 100% 2% Total 363,900.38 76% 100% 21% Additionally, the Improvements Manual for all our tenants requires the installation of LED lighting in order to reduce electricity use and improve energy efficiency (m²/tenant). We also carry out reengineering to prevent our equipment from exceeding energy metric limits. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators 58 FIBRA OP Appendix#62Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report PROPERTIES LOCATED CLOSE TO NATURAL PROTECTED AREAS Targets 1. Obtain environmental certification for La Perla in 2022 2. Adapt four of our current properties to the State Property Name of preserve or protected area Distance (km) Querétaro Jurica Juriquilla Puerta la Victoria Jurica poniente 1 Jurica "Urban & Life Center Experience" concept by 2024 Querétaro Juriquilla Cañada Juriquilla 1.9 Puerta la Victoria RESULTS: BIODIVERSITY Mexico is considered a mega-diverse country; its territory is home to a great many of the existing species on the planet. As a FIBRA, we are committed to ensuring that our properties do not damage the flora and fauna that inhabit the various regions where we oper- ate. To this end, we have identified properties that are located close to natural preserves or Natural Protected Areas to determine our impact, if any, and develop conservation initiatives together with our stakeholders. Reserva Guanajuato La Luciérnaga San Miguel Allende El Charco 2.9 del Ingenio Sistema de Sonora Galerías Mall Sonora Presas Abelardo 3.4 Rodríguez Lujan - El Molinito Jalisco Nima Shops Puerto Vallarta El Salado 3.9 Morelos Los Cedros Jiutepec El Texcal 7.2 Morelos Los Cedros Jiutepec Sierra Monte Negro 11.2 Puebla Cruz del Sur Cerro Zapotecas 11.6 Importance for the state 59 FIBRA SHOP This is a leisure area for the general public as well as a wildlife refuge and potential zone for reforestation and increasing the surface area of vegetation. Because of the water filtration capacity of this zone, as well as the various environmental services it provides, conservation is highly important. A botanical garden dedicated to preservation and restoration of the area and its rich biodiversity, covering 67 hectares of natural preserve. Considered a fundamental ecosystem for conservation and sustainable use of biodiversity, with important ecosystemic services. Conserves remaining mangroves and communities near the reserve; facilitates opportunities for biogenetic diversity by supplying germplasm for reforestation activities in other areas. Serves as a biological corridor, promoting the genetic flow of populations and communities of plants and animals in the zone through direct communication with the Natural Protected Area of the Tepozteco National Park. With a surface area of 7,724.85 hectares, this is one of the last and best- preserved areas of the low deciduous forest areas in the state of Morelos. It serves as a biological corridor between important national protected areas: to the north, with the Chichinautzin Biological Corridor Wildlife Flora and Fauna Protected Area and El Tepozteco National Park; and to the south with the Sierra de Huautla Biosphere Reserve. Preserves the natural environment of various of the state's characteristic bio- geographical regions and zones, which present original, unique or exceptional ecological characteristics and fragile ecosystems, to ensure the balance and continuity of evolutionary processes. Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#63Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report WE ARE COMMITTED TO ENSURING THAT OUR PROPERTIES DO NOT DAMAGE THE FLORA AND FAUNA THAT INHABIT THE VARIOUS REGIONS WHERE WE OPERATE We have three properties in states that are pursuing strategies for the conservation and sustainable use of biodiversity. None of these properties interfere or conflict with state planning or pose a threat to the species or biodiversity of the zones where they are located. Target 1. Promote activities with nongovernmental organizations in properties located close to protected natural areas State Property Baja California Sur Puerto Paraíso Quintana Roo Kukulcán Plaza Chiapas Galerías Tapachula 60 FIBRA SHOP Importance to the state The municipality of Los Cabos, Baja California is an area of protected flora and fauna, designed as an area for the feeding, refuge, reproduction and nesting, development and growth of various species. It has also been declared a World Heritage Site by UNESCO. The state of Quintana Roo has a plan for the conservation and sustainable use of its natural capital. The goal is to protect natural areas, animal welfare and biodiversity, to safeguard and encourage the sustainable use of natural resources. The strategy was created as part of the Mérida Declaration. Chiapas also developed a strategy for the conservation and sustainable use of biodiversity based on the signing of the Merida Declaration, for the purpose of protecting biodiversity in the State. FOREVER 21 Sustainability approach ENVIRONMENT Social Governance Letter of assurance Disclosure of standards and indicators Appendix#64Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 61 FIBRA SHOP Social FIBRASHOP WANTS TO BUILD A SUSTAINABLE FUTURE AND GENERATE OPPORTUNITIES FOR OUR PEOPLE AND THE COMMUNITIES WHERE WE OPERATE BY CREATING TRUE CENTERS FOR LIVING. Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#65Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop ENHANCED TEARE OPTIMIZED FOR DEEP WATER Our 2021 Annual Sustainability Report We know that to generate long-term value we must build solid rela- tions with our stakeholders and remain in constant communication regarding our ESG performance, attending to their needs and the well-being of people within and outside the organization. As a part of this commitment, we provide a healthy, inclusive work environment, one that protects and respects human rights in all of our activities. We also create programs and initiatives in our proper- ties that promote well-being and development for society at large. 2021 Performance • We created and approved a Social Policy focused on creating opportunities for the advancement of our employees throughout their lives. . • We created and approved a Responsible Sourcing Policy, in order to extend our commitment to sustainable development to our entire supply chain. • We created and approved a Community Engagement Policy, to guide us in creating solid, lasting relationships based on respect for the communities where we operate. • We created an employee human rights training program. • We trained property security personnel in health and safety topics. TEE WHAT YOU BEEN MISSING KUKULCAN Sustainability approach 62 FIBRA SHOP Sor Learn more about our policies Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#66Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Work ENVIRONMENT GRI 401-2 GRESB SE3.2, DSE1 AMEFIBRA 19.a, 20.a Fibrashop knows how important it is to create a safe and healthy workplace that fosters employee wellness and enables them to go about their daily activities. The changes and disruptions of recent years have prompted a shift in workforce management toward the physical and emotional well- ness of employees and their family members. Now more than ever, companies must provide a workplace free of discrimination, harass- ment, and bullying, and mitigate any risk of psychosocial harm to the employee. With this in mind, in 2021 we drafted and pub- lished a Policy on Prevention of Psychosocial Risk, aligned with the provisions of NOM 035, which involves the elimination of any type of workplace violence and provides employees with mechanisms for filing complaints and grievances. We also carried out health campaigns and offered courses across the country to build employ- ee awareness about the importance of psychosocial wellness in our day-to-day work. Eleven courses on wellness and health were given to employees, totaling 23,740 work hours of training. The following topics were covered: • Psychosocial wellness in the workplace . · Healthy aging Awareness and healthy habits to avoid cardiovascular disease, high blood pressure, obesity, diabetes and others Prevention of child abuse • Mental health care Additionally, and also in line with NOM 035, we conducted a sur- vey to assess psychosocial risk factors, organized into four main categories: work environment, job-specific factors, organization of work time and relations in the workplace. This survey will be ap- plied at least every two years. Based on the result we will develop response programs and measures that can be taken to mitigate the risks identified and turn the workplace into an environment where people can grow. These measures focus primarily on the following: Placing priority attention on job-specific factors like workloads and control over one's work. Promoting a critical spirit in middle management and management regarding their assignment of tasks to their work team, the hours they work and the responsibilities they assume. • Conduct a review of positions, activities, duties and responsibilities, as well as the congruence of work hours. . • Prepare awareness-building and training campaigns on leadership and healthy, violence-free working relations. • Prepare protocols for preventing and addressing harassment and workplace violence. FibraShop is always working to offer our employees a competitive package of salary and benefits consistent with their know-how, ex- perience, skills, training, abilities and responsibilities, and most of our benefits exceed the minimum required by law. Additionally, to encour- age a balance between work and personal life, we have agreements with various hotels, fitness centers and testing labs that offer special rates and expanded access to these products and services for our em- ployees to enjoy. FIBRA 63 Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#67Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report RESULTS PERFORMANCE METRICS 1 Results of NOM 035 Monitoring surveys 2 Employee wellness/satisfaction metric 3 Percentage of employees in the workforce earning minimum wage NOM-035 Aware of the importance of providing a healthy workplace for our employees, we have stepped up our efforts to align with and im- plement NOM-035 in order to identify, analyze and prevent psy- chosocial risk factors that may arise at work. In 2021 we applied a survey to 306 employees to evaluate psychosocial risk, with the following results: Survey results by risk level MAC MC E 36.39% 17.38% 35.74% 6.88% 3.61% None Low Medium High Very High View the results of the survey Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix 64 FIBRA SHOP#68Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 65 FIBRA SHOP COMPENSATION 2021 Average monthly wage by job category and gender Men Women Senior Senior 240,826 148,600 management management Target Middle 23,376 management Operating staff 8,054 Middle management Operating staff 22,854 7,312 1. Pay 100% of employees more than the minimum wage by 2023 *Figures presented in Mexican pesos. Sunshine AT THE CLOSE OF 2021, 98% OF EMPLOYEES IN WORKFORCE WERE EARNING MORE THAN THE MINIMUM WAGE Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#69Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Employee LIFECYCLE GRI 401-1, 404-1, 404-3 AMEFIBRA Manual 1.c, 18.a, 18.b, 20.a GRESB SE1 Our commitment to employees begins from the time they are recruited and hired, and con- tinues throughout their time in the organization, in their retention, promotion, evaluation, etc. We help employees to create career plans that further their well-being and continuous advancement through constant training to keep them up to date and abreast of our activities, and through ongoing evaluations to help them improve day after day. As a sign of our commitment to employees, we created a Social Policy to provide opportuni- ties for advancement in a climate of respect and fairness, always mindful of employees pro- fessional and personal development, and their health, safety and well-being in the workplace. All FibraShop employees participate in training and development programs aligned with their needs and according to the position they hold and the duties they carry out. We also help them build a set of soft skills in issues like ethics, human rights and wellness, to contribute to their development as human beings as well. RESULTS EMPLOYEE TURNOVER New Hires Men Women PERFORMANCE METRICS 1 Hiring rate 2 Turnover rate 3 Average hours of training per employee 4 Percentage of employees trained, by job category 5 Percentage of employees who receive regular evaluations <30 years 56 <30 years 14 30-50 years 35 30-50 years 67 >50 years 1 >50 years 11 Total 92 Total 92 66 FIBRA SHOP Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#70Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report OVERALL EMPLOYEE TURNOVER WAS 3% IN 2021 Employee departures EMPLOYEE TRAINING 3• i Men Women Women <30 years 49 <30 years 30-50 years 75 >50 years Total 20 144 30-50 years >50 years Total 25 20 25 4 49 Training by gender 2021 130 Employees trained Men 269 Employees trained Percentage of total 33% Work hours of training 9,073 Percentage of total 67% Work hours of training 15,723 THE VOLUNTARY TURNOVER RATE IN 2021 WAS 11%, COMPARED TO 6% IN 2020, AND THE INVOLUNTARY TURNOVER RATE WAS 2%, COMPARED TO 4% IN 2020 Total Employees 399 trained 24,796 Work hours of training 67 FIBRA SHOP Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#71Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Training by job category 2021 Senior management Middle management Operating staff Employees trained 3 Employees trained 160 Employees trained 236 Percentage Percentage 0.75% 40.10% of total of total Work hours 20 of training Work hours of training 10,573 Percentage of total Work hours of training 59.15% 14,203 Total 399 Employees trained Work hours 24,796 of training 68 FIBRA SHOP IN 2021, WE PROVIDED A TOTAL OF 24,796 WORK HOURS OF TRAINING, UP FROM 11,279 IN 2020. EMPLOYEE EVALUATIONS IN 2021, 24% OF EMPLOYEES IN MANAGERIAL, MAINTENANCE AND MARKETING POSITIONS RECEIVED REGULAR PERFORMANCE EVALUATIONS Targets 1. Provide 64 hours of training per employee by 2023 2. Develop and implement an ESG training program for employees in strategic positions 3. Provide performance evaluations to 50% of employees within 5 years Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#72Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Diversity AND INCLUSION PERFORMANCE METRICS 1 Percentage of women in the workforce, by age and job category 2 Pay ratio between men and women by job category Workforce by gender* GRI 2-7,2-21, 405-1, 405-2 GRESB PO2, SE5 AMEFIBRA Manual 18.a, 20.a At FibraShop, we are firmly committed to creating opportunities for our employees in an inclusive environment, with respect and fairness and without preference or prejudice on the basis of age, gender, sexual orientation, political or religious preferences, ethnic origin, socioeconomic status, or other factors, in order to have a diverse workforce capable of sharing different opinions and points of view so that the organization can grow, innovate and remain relevant in the long term. We introduced a Work Inclusion Policy in 2021, which focuses on recognizing and accepting the differences between employees and the value each of them contributes, encouraging everyone to par- ticipate unconditionally and without bias. As a sign of our commitment to inclusion and diversity within the organization, we have a considerable number of women in mana- gerial positions. In our properties, women occupy 58% of the site manager positions. 14% OF SENIOR MANAGERIAL POSITIONS AT THE ORGANIZATIONAL LEVEL ARE OCCUPIED BY WOMEN RESULTS WORKFORCE At the close of 2021, our workforce was made up of 361 FibraShop employees and 502 specialized service providers, broken down as follows: 33.91% 66.09% Men Women *Including specialized service providers. Workforce by type of contract 3.88% 96.12% Permanent Temporary 69 FIBRA SHOP Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#73Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Workforce diversity Senior management Middle management Operating staff COMPENSATION Gender pay gap Men Women =3• Senior management Average salary 148,600 Middle Senior management Middle Average salary 240,826 22,854 23,373 management W Σ W Σ W Σ Operating staff 7,312 management Operating staff 8,054 < 30 years < 30 years 20 Between 30 Between 30 1 4 52 and 50 years and 50 years > 50 years 3 > 50 years Total 1 7 Total 2279 12 < 30 years 9 46 Between 30 56 35 60 and 50 years 14 50 years 4 38 82 Total 48 48 144 Average difference 92,226 Senior management 522 742 Middle management Operating staff Total Senior management 1 Women 7 Men 79 Women Middle management Operating staff 48 Women 82 Men 144 Men Target 1. Have women in 25% of senior management positions by 2024, and in 28% of operating positions Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix 70 FIBRA SHOP#74Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 71 FIBRA SHOP Human RIGHTS GRI 412-1, 412-2, 412-3 GRESB SE3.2, DSE1 AMEFIBRA 19.a, 20.a At FibraShop, to demonstrate our respect for human rights, we are developing a policy applicable to all operations and employees, stip- ulating full compliance with all laws and regulations applicable on a local and federal level relating to human rights, and which have an impact on the environment and communities where we operate. Our pledge is to respect the basic liberties and rights of all human beings, with specific emphasis on freedom to work, prohibition of slavery and servitude, prohibition of child labor, coerced or forced labor, pro- hibition of discrimination against people with family responsibilities, on health and job safety, diversity and inclusion, and the right to fair, equitable and satisfactory working conditions, among others. Additionally, to build awareness and transmit a culture of respect for human rights in this organization, we began providing human rights trainings to our employees in 2021. We also developed a training program that will begin in 2022, focused on issues like inclusive lan- guage, preventing gender violence, discrimination and harassment, freedom of expression, and other issues. PERFORMANCE METRICS 1 Hours of training provided to employees in human rights policies and procedures RESULTS HUMAN RIGHTS TRAINING 89 Employees trained 175 Work hours of training Target 1. Provide human rights training to 100% of our employees by 2024 Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#75Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Health and SAFETY GRI 403-1, 403-2, 403-5, 403-6, 403-9, 403-10 GRESB SE3.2, DSE1 AMEFIBRA 19.a, 20.a Protecting our employees' health and well-being is one way we en- sure their loyalty and their efficiency. We work to create and instill a culture of safety with the participation and support of all of our stakeholders, inside and outside of the organization, in our supply chain and beyond. As part of our effort to preserve health and safety in our properties, we began a training program for our security employees in 2021, consisting of 116 hours of training given to 58 people. The training and occupational safety monitoring program will continue in 2022, with the aim of providing training to 100% of our property security personnel. We are aware of our responsibility to promote a healthy, safe work- place that meet all legal requirements, allocating the necessary hu- man, physical, technological and financial resources for appropriate management of health and safety. Based on our Occupational Health Policy, FibraShop's commitment covers the following measures: • • • Identification and evaluation of hazards and risks. Development of applicable controls according to law. Employee training on safety risks and rules. Protection and supervision of facilities and equipment. Implementation of strategies to minimize harassment and encourage healthy coexistence in the workplace. Development of communication and training on healthy habits. Strengthening of health and safety measures. Activities to help employees prepare for retirement. PERFORMANCE METRICS 1 Total number and rate of accidents and incidents 2 Total number and rate of occupational illnesses RESULTS Indicator Number of fatalities Number of accidents in transit Number of on-site accidents 2021 2020 2019 2 1 1 7 8 8 5 10 10 Number of occupational illnesses¹ Accident rate 3.28% 4.66% 4.66% Occupational illness rate 0.00% 0.00% 0.00% ¹This figure does not include the number of employees who fell ill with COVID-19 during the year. There were 56 confirmed cases among our employees in 2021, one of whom died. Target 1. Achieve a zero on-site accident rate THE NUMBER OF ACCIDENTS IN 2021 WAS 33% LOWER THAN IN 2020. Sustainability approach Environment SOCIAL Governance Letter of assurance 72 FIBRA SHOP Disclosure of standards and indicators Appendix#76Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Community ENGAGEMENT Our 2021 Annual Sustainability Report 73 FIBRA SHOP GRI 413-1 GRESB TC6.1 AMEFIBRA 20.a, OC2.a, OC2.b FibraShop has a responsibility to the communities where it oper- ates, so we try to generate a lasting positive impact by developing activities and initiatives that encourage togetherness and well-be- ing in communities as part of our strategy of transforming proper- ties into Urban & Life Centers Experience. We created a Community Engagement Policy that serves as the ba- sis for our strategy for approaching communities in order to develop programs aligned with our business and the material issues we share, so that we can build solid ties based on mutual trust and respect and generate value both inside and outside of the organization. Additionally, although our community engagement activities were still limited by the effects of the COVID-19 pandemic, in 2021 we continued our support for vari- ous non-governmental organizations in communities relating to 14 of our 17 properties, both local and international, like Greenpeace, Un Kilo de Ayuda, UNICEF, Doctors without Borders, INE, and others. This support was chan- neled through partnerships with NGOs that work in areas like social welfare and environmental care to whom we provided space in our properties to increase their reach and attract more donors. We also held a series of in-person and online events through social media to celebrate holidays like Christ- mas, Three Kings' Day, Valentine's Day, nation- STARBUCKS COFFEE DRIVE THRU al holidays, Halloween / Day of the Dead, Mothers' and Fathers' Day, Children's Day and Grandparents' Day, among others; in an effort to make room for recreation and fun bring people to- gether. These events in- cluded children's Liverpool Happuccino ell Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#77Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman plays and musicals, raffles, food, contests and tournaments, gives, prizes, workshops and courses. These were just some of the events held in 2021: . Picture taking with the Three Kings . • Epiphany Cake Valentine's Day Spring Equinox Children's day events like shows and plays • Paw Patrol and other character mascots • Pet adoption fair Mother's Day Show and singing • Roulette Contest . Military Flashmobs . . Shopping Center Anniversaries Back to school Independence Month activities: mariachis, music and traditional dances Cervantes festival with strolling musical troupes . Ballet Folclórico de Corregidora . Orchestra of the XII Military Region Lottery together with the Teatro de la Ciudad • Java Crossfit for couples . Welcome to the Olympic Games • Painting, pottery and other workshops . . Mobile libraries and storytelling Romeo Santos raffle Bizzarro giveaway Day of the Dead altars and activities Pet costume contest Day of the Dead flower-carpet Guanajuato Trick or treat . Zombie show • Bis Bees/Feeding Los Cabos • Los Cabos Film festival Lighting the Christmas tree . Picture taking with Santa • Christmas events: workshops, storytelling, plays, shows and musicals "FOREVER AL 74 FIBRA SHOP PERFORMANCE METRICS 1 Number of people benefited by volunteer programs 2 Amount invested in corporate social responsibility and volunteer programs Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#78Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop RESULTS Under the umbrella of its Urban & Life Cen- ters Experience strategy, FibraShop invested a total of MXN1,365,160.14 to magnify our impact on the communities around us. This investment went to activities in our proper- ties as well as NGO partners. UNHCR ACNUR GREENPEACE La Agencia de la ONU para los Refugiados REE of HOPES Rotary Club Rotario Los Cabos Our 2021 Annual Sustainability Report un Kilo de Ayuda unicef ▸ Rotary CORO POLIFONICO DE LOS CABOS Club of Bisbee Target 1. Introduce the Urban & Life Center Experience concept to four more properties by 2024 RECICLATION Día GALHER Dia Internacional para la eliminación Compartiendo calidad de vida A.C. de la violencia contra la mujer SIN FRONTERAS FUNDACION IMSS 75 FIBRA SHOP BANCO TAPITAS A.C. ALDEAS INFANTILES SOS Red Autismo PATITAS DE HUMAN;PAD Peluditës INE Instituto Nacional Electorall Cáritas de Querétaro Rotary A.P.A.C LA.P. Club Rotario Vallescondido Sustainability Environment SOCIAL Governance approach Letter of assurance Disclosure of standards and indicators Appendix#79PUERTO PARAISO PUERTA RAPUATO Cibeles LA PERLA Puerta Texcoco. Ο PLaza aTRIOS Lo mejor de todo 274,134 170,250 95,561 94,200 270,650 89,500 KUKULCAN Galerías тарасница La buena vida se nota Luciérnaga 80,859 64,164.14 61,358 59,098 Social investment by shopping center 55,500 38,686 Galenas Mall PLAZA Centro Comercial CRUZ CEDROS City Center DEL SUR LAS MISIONES CIVAC 8,000 3,200 Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 55,675 33,817 30,750 29,106 18,088 16,626 LA PERLA PRATA. Cibeles PUERTO PLaza Galerías PARAISO ATRIOS Тарасница RAPLAND. LAS MISIONES Puerta Texcoco. La buena vida se nota Galenas Mall City Center Centro Comercial PLAZA CEDROS CRUZ DEL SUR CIVAC. *Includes people who benefited in person in each shopping center as well as through social media. Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix IN 2021, WE INVESTED MXN1,365,160.14 IN COMMUNITY ENGAGEMENT PROGRAMS, BENEFITING 62,427 PEOPLE IN OUR PROPERTIES AND 508,866 THROUGH SOCIAL MEDIA 14,254 4,560 4,414 2,985 968 KUKULCAN 300 183,650 176,100 Number of beneficiaries by shopping center FIBRA SHOP 76#80Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 77 FIBRA SHOP Supply CHAIN GRI 2-6 Our commitment to sustainability goes beyond the limits of our or- ganization. We also encourage other organizations to work on min- imizing their negative impacts on the environment and society. To this end, we created a Responsible Sourcing Policy through which we extend our ESG responsibility to suppliers, defining criteria for responsible acquisition of goods and services and sustainable man- agement of our supply chain, to ensure it operates in line with our values, goals, guidelines and policies. To continue this effort, in 2022 we will be developing a procedure for supplier evaluation and a questionnaire that incorporates envi- ronmental, social and governance aspects. The goal will be to analyze our supply base both at the time of selection and in regular reviews throughout our commercial relationship, to identify the ESG risks that may be present in the supply chain and determine its impact on the environment and society. Based on the results of this evaluation and the findings of the questionnaire, we will develop action plans and/or preventive or mitigating measures, as the case may be. PERFORMANCE METRICS 1 Number and percentage of suppliers who are local 2 Number and percentage of suppliers evaluated according to ESG criteria* 3 Number of suppliers identified with negative ESG impacts by measure implemented* 4 Number operations subject to human rights assessments* 5 Significant investment agreements and contracts with human rights clauses* *In progress for reporting in 2023 FIBRASHOP HAS A TOTAL OF 910 SUPPLIERS, 99% OF WHICH ARE DOMESTIC Because 50% of our workforce is classified as specialized service suppliers, all FibraShop employees are duly registered with the Mexican Social Security Institute (IMSS) at their full salary, and all local and federal tax withholding is applied to their paychecks. With a new outsourcing law that took effect last year, the corporate pur- pose of our specialized service suppliers was modified to specify the services to be supplied, job descriptions were closely reviewed to ensure they coincided with the "specialized service," and finally new service provision agreements were signed among the compa- nies of the group. Targets 1. Preparation of an ESG questionnaire for suppliers 2. Inclusion of a human rights clause in all of our supplier contracts 906 Suppliers domestic 4 Suppliers foreign Total 910 Suppliers 100% OF OUR SPECIALIZED SERVICE SUPPLIERS COMPLY WITH THE NEW LEGAL PROVISIONS ON OUTSOURCING Sustainability approach Environment SOCIAL Governance Letter of assurance Disclosure of standards and indicators Appendix#81Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report FIBRA SHOP A Gove Governance OUR SYSTEM OF CORPORATE GOVERNANCE IS KEY TO THE EFFECTIVE FUNCTIONING OF OUR ORGANIZATION, AS WELL AS TO THE DEVELOPMENT OF OUR CORPORATE INTEGRITY AND ETHICS. Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix 78#82Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Corporate GOVERNANCE GRI 2-9, 2-10, 2-11, 2-12, 2-13, 2-14, 2-15, 2-17, 2-18, 2-19, 2-20 GRESB LE3, LE5 AMEFIBRA Manual 6.a, 6.b, 6.c, 6.d, 6.e, 6.f, 6.g Our corporate governance is made up of a series of principles, standards and elements that govern all of our relations with our stakeholders. Good corporate governance is a fundamental part of FibraShop's commitment to the General CBFI Holders' Meeting. Corporate governance plays an integral role in supporting Fibra- Shop's businesses. It provides the guidelines and practices through which the organization's strategy and commercial goals are set, through which it is monitored, and its risks managed. It includes a clear framework for decision-making and accountability for the en- tire company. Our corporate governance aims for the organization to meet the highest standards of governance in all of its operations, keeping up with all relevant regulatory changes. In 2021, we strengthened FibraShop's corporate governance by cre- ating an ESG Committee and defining the intersecting responsibili- ties of the other Committees to include ESG aspects in their spheres of activity. PERFORMANCE METRICS 1 Percentage of independent members in committees 2 Percentage of women in committees 3 Attendance rate of Technical Committee members 4 Hours of ESG training for senior management and board members erali Häage Ho THING A COMING Häagen-Dazs STUDIOS 79 FIBRA SHOP Sustainability Environment Social GOVERNANCE approach Letter of assurance Disclosure of standards and indicators Appendix#83Contents Letter from our Chief Executive Officer and Technical Committee Chairman G Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report CORPORATE STRUCTURE GRUPO CAYÓN, GRUPO FREL AND EQUITY INVESTORS 100% Float Control Trust Advisory and planning agreement 18.37% 81.63% Irrevocable Trust F/00854 (CI Banco) Administration and representation agreement 90% Fibra Shop Administración, S.C. Irrevocable Trust CIB 2861 "Puerta La Victoria" (CI Banco) Prestadora de Servicios para Centros Comerciales de Alta Calidad, S.C. Prestadora de Servicios Plaza Kukulcán, S.D. Prestadora de Servicios Plaza Puerto Paraíso, S.C Advisor Fibra Shop Portafolios Inmobiliarios, S.C. 40% 60% Terra SF, S.C.* Control Trust 80 FIBRA SHOP Irrevocable Trust CIB 2761 "Sentura Tlalnepantla" (Actinver). 35% ownership Irrevocable CIB Trust 3899 "Distrito La Perla" (Invex). 35.6% ownership *Owned by Irrevocable Trust F/00854. Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#84Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman CORPORATE GOVERNANCE STRUCTURE OF TRUST 00854 Technical Committee Corporate Practices Committee Audit Committee Compensation Committee Nomination Committee Investment Committee ESG Committee Senior management Chief Executive Officer Chief Financial Officer Chief Expansion Officer Chief Legal Officer Chief Operating Officer Sustainability approach Environment Social GOVERNANCE FIBRA SHOP Cinemex Letter of assurance 220 Entrada Estrada Disclosure of standards and indicators Appendix 81#85Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 82 FIBRA SHOP SENIOR MANAGEMENT Name Age Title Seniority Salvador Cayón Ceballos 52 Chief Executive Officer 8 years Gabriel Ramírez Fernández 52 Chief Financial Officer 8 years Juan José del Río Rodarte 44 Chief Expansion Officer 8 years Edgar Rodríguez Aguilera 58 Chief Operating Officer 6 years Mirshna Yoshabel Páez Villarreal 36 Chief Legal Officer 5 years Salvador Cayón Ceballos-President Studied Public Accountancy and Finance at the Instituto Tec- nológico y de Estudios Superiores de Monterrey, with a Master's in Administration and Administration of Family Businesses from the same institution. More than 20 years of experience in the re- al-estate industry, particularly in the retail segment, and 15 years in the residential segment. Gabriel Ramírez Fernández Studied actuarial science at the Instituto Tecnológico Autónomo de México (ITAM), with a master's degree in Finance from the same institution. More than 28 years of experience in the Mex- ican financial system working in the public and private sectors. Was Chief Executive Officer for the National Worker's Consump- tion Fund Institute, Financial Vice President of the National Com- mission for the Retirement Savings System (CONSAR) and Direc- tor of Special Projects at the CNBV: Independent Board member of Banco del Bajío and member of the Investment Committee of INFONAVIT and the IMSS Financial Investment Committee. Juan José Del Río Rodarte Studied architecture at the Instituto Tecnológico y de Estudios Superiores de Monterrey (Mexico State Campus). Ten years of experience in development of retail real-estate. Has also inde- pendently managed residential real-estate projects and worked as manager for the Expansion Area at Liverpool from 2007 to 2012. Edgar Rodríguez Aguilera Studied Computer Systems Engineering at the Instituto Tec- nológico y de Estudios Superiores de Monterrey and has a Mas- ter's in Administration from the same institution. Was Chief Ad- ministrative Officer at Grupo Frisa from 1995 to 1997 and Chief Operating Officer from 1997 to 2015. Has given undergraduate and specialization courses in Finance, Administration and Com- puter Science at the Tecnológico de Monterrey and is active in the International Council of Shopping Centers (ICSC) in preparing training programs and as a presenter. Mirshna Yoshabel Páez Villarreal Graduated from the Universidad Autónoma de Querétaro with a law degree, specializing in private law, and holds a Master's degree in law as well. Additionally, she has taken several cours- es, seminars, workshops and specialization courses in various branches of law, mainly in administrative, real-estate and busi- ness law. With more than 13 years of experience, she has been active in both the public and private sectors in the real estate and general corporate areas, and has been involved in the con- struction, acquisition, leasing and financing of commercial and mixed-use developments. She has been Chief Legal Officer for the company Inteligencia Urbana. Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#86Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report General CBFI Holders' Meeting This Meeting represents all of the owners of Real-Estate Trust Cer- tificates (CBFIs, for their initials in Spanish) issued by FibraShop. The CBFI Holders' Meeting has all the faculties provided for in the applicable legislation, as well as those conferred upon it in the trust indenture. The most important of these are: i) Approving CBFI issues and their placement. ii) Approving the general policy on indebtedness. iii) Approving members of the Technical Committee and their compensation. iv) Appointing and removing the administrator and the advisor. v) Removing or replacing the Common Representative. To learn more about the faculties of the CBFI Holders' meeting, download the Annual Results ། KUKULCAN 83 FIBRA SHOP Technical Committee The Technical Committee of a FIBRA acts in a similar capacity to the board of directors of a regular corporation. At present, the Technical Committee of FibraShop consists of 20 members, 10 of which are regular and 10 are alternates; of these, 8 are independent members (4 regular and their alternates). IN 2021 THE ATTENDANCE RATE FOR TECHNICAL COMMITTEE MEETINGS WAS 100% As a result of the pandemic, in 2020 the Technical Committee re- doubled its efforts to hold more ordinary and extraordinary meet- ings in order to closely follow the risks to the organization and its stakeholders from COVID-19. During ordinary and extraordinary meetings, critical business concerns were communicated to the Technical Committee. Learn more about the duties of the Technical Committee here Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#87Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Regular Members Name Title Seniority ESG Experience Salvador Cayón Ceballos Rafael Marcos Dayan Chairman 8 years Yes Regular member 8 years Yes Cristina Rocha Cito Regular member 4 years Yes Mauricio Martín del Campo Regular member 3 years Yes Linda Marcos Dayan Regular member 3 years Yes Ramón Shabot Marcos Regular member 2 years Yes Francisco Javier Soní Ocampo Enrique Ramírez Magaña Independent 8 years Yes Independent 4 years Yes María Teresa Fernández Lambardini Jorge Quinzaños Suárez Independent 3 years Yes Mirshna Yoshabel Páez Villarreal Independent Secretary 3 years Yes 2 years Yes 84 FIBRA SHOP 30%* OF THE MEMBERS OF THE TECHNICAL COMMITTEE ARE WOMEN AND 40% ARE INDEPENDENT *The Secretary of the Technical Committee is not counted in the percentage of women. Profiles of the independent members Alternate Members Name Carlos Alberto Casas Razo Salvador Rocha Cito Luis Fernando Briones Guzmán Eduardo Alejandro Martínez Escoto Francisco Humberto Peralta Bengoechea Rodrigo Granados Ortigoza Romeo Vizanni Fuentes Alberto Herrejón Abud Carlos Enrique Mainero Ruíz Bosco Quinzaños Oria Francisco Javier Soní Ocampo Certified Public Accountancy degree from Universidad Iberoamericana. Completed the Dartmouth University Executive Development Program. Managing Partner at PricewaterhouseCoopers Mexico (PwC) from July 2004 to June 2012. Member of the Stra- tegic Council for the PwC global network and leadership team for the Americas. After leaving PwC he was ap- pointed Executive Vice President and Chief Compliance and Real-Estate Officer for Walmart Mexico and Central America, a post he held for 18 months until January 2014. Enrique Ramírez Magaña Undergraduate degree in Business Administration from Insti- tuto Tecnológico de Monterrey. Between 1990 and 1996 he served as founder and director of the Multivideo video chain. From 1994 to 1996 he was funder and CEO of Cinexpress. Also served as Chief Administrative and Strategic Planning Officer at Cinépolis. María Teresa Fernández Labardini Law degree from the Escuela Libre de Derecho and post- graduate studies in International Legal Affairs at the same institution. From 2001 to 2006 she was Vice President for Compliance at the National Banking and Securities Commission. Between 2006 and 2011 she served as Executive Secretary-General Director of the Institute for the Protection of Bank Savings (IPAB). In the private sector, she is currently local partner for the law firm White & Chase, S.C. Jorge Quinzaños Suárez Undergraduate degree in Business Administration from the Universidad Anáhuac. Postgraduate degree in High-Level Company Management from the Instituto Panamericano (IPADE). Associate Director of Seguros América (1990- 1992), Deputy CEO of Casa de Bolsa Inverlat (1985-1990), Director of Fomento de Valores (1980-1985). Since 1992 he has been Chairman of the Board of Grupo Invertierra. Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#88Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 85 FIBRA SHOP Corporate Practices Committee This committee is made up of three independent members of the Technical Committee. Its decisions are passed by a simple majori- ty of its members. The Technical Committee is responsible for ap- pointing the chairperson of the Corporate Practices Committee. Regular members Maria Teresa Fernández Labardini Enrique Ramírez Magaña Jorge Quinzaños Suárez Alternates Carlos Enrique Mainero Ruiz Alberto Herrejón Abud Bosco Quinzaños Oria Audit Committee The Audit Committee is made up of three independent members of the Technical Committee. Its decisions are passed by a simple majority of its members. The Technical Committee is responsible for appointing its chairperson. Regular members Francisco Javier Soní Ocampo (Chairman) Enrique Ramírez Magaña Jorge Quinzaños Suárez Alternates Romeo Vizzani Fuentes Alberto Herrejón Abud Bosco Quinzaños Oria Nominations Committee This committee is made up of three independent members of the Technical Committee. Two additional members of the Technical Committee are appointed by the CBFI Holders' Meeting so that it may have up to five members, the majority of which must be independent members of the Technical Committee. The Technical Committee appoints the chairperson and secretary of the Nomina- tions Committee. 100% OF THE MEMBERS OF THE CORPORATE PRACTICES COMMITTEE ARE INDEPENDENT, AND 33% ARE WOMEN. 100% OF THE MEMBERS OF THE AUDIT COMMITTEE ARE INDEPENDENT. Regular members María Teresa Fernández Labardini (Chairwoman) Francisco Javier Soní Ocampo Enrique Ramírez Magaña Alternates Carlos Enrique Mainero Ruiz Romeo Vizzani Fuentes Alberto Herrejón Abud 100% OF THE MEMBERS OF THE CORPORATE PRACTICES COMMITTEE ARE INDEPENDENT, AND 33% ARE WOMEN. Duties of the Committees Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#89Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 86 FIBRA SHOP Compensation Committee The committee has five members, responsible for analyzing and evaluating the goals, targets and performance of the executives en- trusted with the management of FibraShop in order to determine the payment of their respective bonuses and salaries. Regular members Investment Committee The Investment Committee is made up of five members. Its job is to evaluate available options before the acquisition or development of a shopping center, to avoid conflicts of interest in such decisions. It also analyzes new proposals for acquisition and/or develop- ment before they are presented and put to a vote by the Technical Committee. ESG Committee Created in 2021, this new committee consists of five members and was formed to implement and manage FibraShop's sustainability strategy and its ESG practices and initiatives. It is also in charge of approving and communicating ESG information to FibraShop stakeholders, and advising and supporting various committees in managing the implications of ESG issues in their respective spheres of activity. Salvador Cayón Ceballos Francisco Javier Soní Ocampo Enrique Ramírez Magaña Cristina Rocha Cito Linda Marcos Dayan Alternates Luis Fernando Briones Guzmán Romeo Vizzani Fuentes Alberto Herrejón Abud Mauricio Martin del Campo Francisco Humberto Peralta Bengochea 40% OF THE MEMBERS OF THE COMPENSATION COMMITTEE ARE WOMEN AND 60% ARE INDEPENDENT. Regular members Salvador Cayón Ceballos Enrique Ramírez Magaña Rafael Marcos Dayan Juan José Del Río Rodarte Jorge Quinzaños Suárez Alternates Cristina Rocha Cito Alberto Herrejón Abud Linda Marcos Dayan Gabriel Ramírez Fernández Bosco Quinzaños Oria 40% OF THE MEMBERS OF THE INVESTMENT COMMITTEE ARE INDEPENDENT. Regular members Francisco Javier Soní Ocampo (Chairman) Salvador Cayón Ceballos Gabriel Ramírez Fernández Irvin García Maria Fernanda Cisneros (Head of the ESG area) Edgar Rodriguez 17% OF ESG COMMITTEE MEMBERS ARE WOMEN AND 17% ARE INDEPENDENT. Duties of the Committees Targets 1. Establish an ESG training plan 2. Encourage board members to take ESG courses 3. Establish ESG criteria for acquisitions 4. Include ESG aspects in executive evaluations Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#90Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Ethics, transparency AND COMPLIANCE GRI 2-16, 2-25, 2-26, 2-27, 205-2, 205-3 AMEFIBRA Manual 7.a, 7.b, 10.a, 20.a FIBRA SHOP FibraShop is committed to create and maintain a culture of regulato- ry compliance and ethical conduct in which all employees and oth- er stakeholders are responsible, behave with honesty and integrity and can bring forth their concerns about unethical or illegal conduct without fear of reprisal. Fraud and corruption in all their forms, in- cluding bribery, are contrary to the values and culture of FibraShop. We pledge to actively prevent fraud and corruption throughout the organization and we expect our people to do the right thing and abide by all applicable laws, codes and policies. We have a zero-tol- erance policy against bribery, corruption, and fraudulent or dishonest conduct. PULL&BEAR PERFORMANCE METRICS 1 Average hours of training per employee on 2 governance-related issues Total number and percentage of operations evaluated for corruption risk 3 Total number of incidents involving corruption, conduct or lack of respect 4 Total number of fines and/or lawsuits 5 Percentage of employees who signed their commitment to the Code of Ethics RESULTS CODE OF ETHICS Our Code of Ethics applies to all FibraShop employees and con- tractors, commercial partners and service suppliers. The Code ex- presses the fundamental values. General guidelines, basic princi- ples and obligation to abide by the law. It serves as basis for setting the standard of conduct all FibraShop employees must follow in their relations and/or interaction with our stakeholders. The Code establishes the principles by which FibraShop operates, with a deep sense of social commitment and awareness, with humanity, working toward sustainability and preserving natural resources. 95% OF EMPLOYEES SIGNED THEIR COMMITMENT TO THE CODE OF ETHICS IN 2021 Sustainability Environment Social GOVERNANCE approach Letter of assurance Disclosure of standards and indicators Appendix 87#91Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report WHISTLEBLOWER SYSTEM In 2021 we developed and launched our internal whistleblower sys- tem. We use FibraShop communication channels to let our employ- ees know how to approach us with any type of grievance or com- plaint. As established by our Code of Ethics, the procedure for filing a complaint is to send an e-mail to [email protected]. The monitoring of this system is currently the responsibility of the CFO, the CEO and the Comptroller. Users may file a complaint on any topic whatsoever. At the close of 2021 there had been no com- plaints because the system was not operational for the full year. Targets 1. 100% of employees sign the Code of Ethics 2. Resolution of 100% of complaints received 0005 EVE 624-106892 88 FIBRA SHOP PUERT PARAIS Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#92Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 89 Chairman FIBRA SHOP Information SECURITY GRI 418-1 To meet new expectations and keep up with the latest techno- logical trends, FibraShop has a team in charge of protecting the information of its tenants, employees and suppliers. This team is responsible for overseeing regulatory compliance in matters of One-on-one data and information security. To manage information security, we have the following procedures: Information Service User Maintenance Procedure. • • Remote Work Procedure. RESULTS FibraShop has deployed an information security process that provides: . • . The resources necessary to implement an infrastructure capable of supporting multiple remote connections. The security measures necessary either to track tasks and projects or to resolve urgent issues when working by remote media. A duly defined procedure to ensure operating needs are met when it is not possible to be physically present at the usual workplace. WE WORKED ON AN INFORMATION SECURITY COURSE TO INCLUDE IN THE EMPLOYEE TRAINING PLAN FOR 2022 PERFORMANCE METRICS 1 Number of claims regarding privacy or loss of information* 2 Average hours of training per employee in issues relating to information security** 3 Percentage of employees trained in issues relating to information security** *In progress for reporting in 2023. **In progress for reporting in 2022. Target 1. Train personnel in tenant and supplier relations by 2022 As part of our remote work procedure, in 2021 we verified the implementation of our Disaster Recovery Plan by working in a re- mote Software-as-a-Service environment and were able to recover specific information. Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#93Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report STAKEHOLDERS GRI 2-29 AMEFIBRA Manual 2.a Stakeholders are groups or individuals that are positively or neg- atively affected by the organization's activities and decisions. To identify, engage and communicate with our stakeholders, in 2020 we conducted an exercise based on international standard ISO 2600: Social Responsibility Guidance. The following table shows our stakeholders and the specific chan- nels of communication that exist for each of them: Liverpool Liverpool Stakeholder Description CBFI Holders Equity Investors Investing public Rating agencies and analysts Responsible for assessing financial risk to the investing public Communication channel Quarterly Report Quarterly Conference Call Annual Report Material Events Website One-on-one meetings Conference calls E-mail communications Relevant events Website In charge of relation Chief Executive Officer Chief Financial Officer Chief Financial Officer 90 FIBRA SHOP Multinational National and international franchises Government One-on-one meetings Conference calls E-mail communications Tenants SMES Employees Corporate and on-site personnel Annual Mall Managers' and Corporate Convention Conference calls One-on-one meetings E-mail Intranet Human Resources Office Work climate surveys Teambuilding events Open-door policy Mall Management Chief Marketing Officer Chief Operating Officer Chief Legal Officer Image coordination and shop adaptations Mall Management Chief Human Resources Officer Chief Executive Officer Chief Financial Officer Chief Operating Officer Chief Legal Officer Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and Appendix indicators#94Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Cimpelis FOREVER 21 QUARRY FOREVER 21 FOREVER 20 Target 1. To survey tenants regarding their prioritization of ESG issues and update materiality by 2022 91 FIBRA SHOP Stakeholder Financial Institutions Government agencies and authorities Suppliers Visitors Communities Partners/Partnerships Description Multi-service Banks Development Banks Federal and State Institutions Municipal Government SAT, IMSS, INFONAVIT, Banco de México, SEMARNAT, National Banking and Securities Commission, COFECE, INEGI, IMPI, and others Related to operations: Security and cleaning services Water, electricity and gas Garbage and waste collection Other operating services Procurement Tenant suppliers and employees General public visiting the mall for shopping and entertainment purposes Residents of the area in which the shopping center is located Asociación Mexicana de FIBRAS Inmobiliarias (AMEFIBRA) Consejo Consultivo de Finanzas Verdes (CCFV) Instituto Nacional de Relación con Inversionistas (INARI) Communication channel One-on-one meetings with the Chief Financial Officer Meetings with agencies (procedures, inquiries, payments) Communiqués Tax mailbox Surveys Mall visits One-on-one meetings Contracts Notifications Meetings with Mall Management Mall events Social media Suggestion box Social media Website Mall events One-on-one meetings Communiqués In charge of relation Chief Executive Officer Chief Financial Officer Mall Management Chief Operating Officer Chief Financial Officer Chief Legal Officer Mall Management Chief Maintenance Officer Mall Management Chief Operating Officer Mall Management Chief Marketing Officer Chief Operating Officer Chief Executive Officer Sustainability approach Environment Social GOVERNANCE Letter of assurance Disclosure of standards and indicators Appendix#95Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman Assurance LETTER GRI 2-5 KPMG Independent Limited Assurance Report on Key Sustainability Performance Indicators (Non-Financial Information) To the Technical Committee FibraShop Administración, S.C.: We were engaged by the Administration of FibraShop Administración, S.C. (hereinafter "FibraShop") to report on Key Sustainability Performance Indicators (Non-Financial Information) prepared and presented by the Sustainability Area of FibraShop for the period from January 1st to December 31st, 2021 (the "Review period"), that are detailed in the Annex A attached to this report (the "Indicators"), in the form of an independent conclusion of limited assurance, regarding whether, based on the procedures performed and the evidence obtained, nothing has come to our attention that causes us to believe that the Indicators are not prepared in all material respects, in accordance with the criteria defined in the International Standard on Assurance Engagements (ISAE) 3000, the Standards of the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB) (collectively, the "Criteria"). Management responsibilities The Sustainability department of FibraShop is responsible for the preparation of the information subject to our review, and for ensuring that is free of material deviations, in accordance with the Criteria. The Sustainability department of FibraShop is also responsible for preventing and detecting fraud, as well as identifying and ensuring that FibraShop complies with the laws and regulations applicable to its activities. The Sustainability department of FibraShop is also responsible for ensuring that the personnel involved in the preparation of the Indicators are adequately trained, the information systems are duly updated and that any change in the presentation of data and/or in the form of reporting, include all significant reporting units. Our responsibility Our responsibility is to carry out a limited assurance engagement on the information concerning the Indicators included in the Report and to express an independent conclusion of limited assurance based on the evidence obtained. We carry out our work based on the International Standard on Assurance Engagements (ISAE) 3000, "Assurance Engagements Other than Audits or Reviews of Historical Financial Information", issued by the International Auditing and Assurance Standards Board. This standard requires that we plan and perform our procedures to obtain a limited level of security or reliability regarding whether, based on our work and the evidence obtained, 1 KPMG nothing has come to our attention that causes us to believe that the Indicators included in the Report for the period from January 1st to December 31st, 2021, are not prepared in all material respects, in accordance with the International Standard on Assurance Engagements (ISAE) 3000, the Standards of the Global Reporting Initiative (GRI), and Sustainability Accounting Standards Board (SASB). KPMG Cárdenas Dosal, S.C. (the Firm) applies the International Standard on Quality Control 1 and, accordingly, maintains a comprehensive system of quality control, including documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory requirements. We have complied with the independence and other ethical requirements of the Code of Ethics for Professional Accountants issued by the International Ethics Standards Board for Accountants, which is founded on fundamental principles of integrity, objectivity, professional competence and due care, confidentiality and professional behavior. The procedures selected depend on our knowledge and experience of the Indicators presented in the Report and other circumstances of the work, and our consideration of the areas in which material errors may occur. When obtaining an understanding of the Indicators included in the Report, and other work circumstances, we have considered the process used to prepare the Indicators, in order to design assurance procedures that are appropriate in the circumstances, but not for the purpose of expressing a conclusion as to the effectiveness of FibraShop's internal control over the preparation of the Indicators included in the Report. Our engagement also includes assessing the appropriateness of the main subject, the suitability of the criteria used by FibraShop in the preparation of the Indicators, assessing the appropriateness of the methods, policies and procedures, as well as models used. The procedures performed in a limited assurance engagement vary in nature, timeliness and scope than in a reasonable assurance engagement. Consequently, the level of assurance obtained in a limited assurance engagement is substantially lower than the assurance that would have been obtained in the case of a reasonable assurance engagement. Criteria The criteria on which the preparation of the Indicators has been evaluated refer to the established requirements in the Standards of the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB). Conclusion Our conclusion has been formed based on, and is subject to, the matters outlined in this report. Sustainability approach Environment Social Governance 2 92 FIBRA SHOP LETTER OF ASSURANCE Disclosure of standards and indicators Appendix#96Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report KPMG KPMG We consider that the evidence we have obtained provides a sufficient and adequate basis for our conclusion. We have identified opportunities within your internal procedures that have been presented in a report for your attention and continuous improvement actions. Based on our review and the evidence obtained, nothing has come to our attention that causes us to believe that the Indicators detailed in Annex A attached to this assurance report, prepared by the Sustainability Area of FibraShop, and contained in the 2021 Sustainability Report of FibraShop for the review period from January 1st to December 31st, 2021, are not prepared in all material aspects, in accordance with the criteria defined in the International Standard on Assurance Engagements (ISAE) 3000, the Standards of the Global Reporting Initiative (GRI), and Sustainability Accounting Standards Board (SASB). Restriction of use of our report Our report should not be regarded as suitable to be used or relied on by any party to acquire rights against us other than the Sustainability Area of FibraShop for any purpose or in any other context. Any party other than the mentioned above who obtains access to our report or a copy thereof and chooses to rely on our report (or any part thereof) will do so at its own risk. To the fullest extent permitted by law, we accept or assume no responsibility and deny any liability to any party other than FibraShop for this independent limited assurance report, or for the conclusions we have reached. Our report is released to FibraShop on the basis that it shall not be copied, referred to or disclosed, in whole or in part, without our prior written consent. Annex A Description of the Indicators object of the independent limited assurance work: Content Mechanisms for advice and concerns about ethics. Collective knowledge of highest governance body. GRI Standards 2016 102-17 102-27 201-2* " 302-1 302-3 Energy intensity. 302-4 303-3 (2018 version) 303-5 (2018 version) 305-1 305-2 306-3 (2020 version) 306-4 (2020 version) 405-1 Financial implications and other risks and opportunities due to climate change. Energy consumption within the organization. Reduction of energy consumption. Water withdrawal. Water consumption. Direct (Scope 1) GHG emissions. Energy indirect (Scope 2) GHG emissions. Waste generated. Waste diverted from disposal. Diversity of governance bodies and employees. *For this indicator, only the physical and transition risks of climate change were reviewed without reviewing their financial impacts. KPMG Cárdenas Dosal, S.C. Alberto Dosal Montero Partner Mexico City, October 25th, 2022 3 SASB Standards IF-RE-130a.1 IF-RE-130a.2 IF-RE-140a.1 IF-RE-140a.2 IF-RE-450a.1 Content " Energy consumption data coverage as a percentage of total floor area, by property subsector. (1) Total energy consumed by portfolio area with data coverage, (2) percentage grid electricity, and (3) percentage renewable, by property subsector. Water withdrawal data coverage as a percentage of (1) total floor area and (2) floor area in regions with High or Extremely High Baseline Water Stress, by property subsector. (1) Total water withdrawn by portfolio area with data coverage and (2) percentage in regions with High or Extremely High Baseline Water Stress, by property subsector. Area of properties located in 100-year flood zones, by property subsector. 4 93 FIBRA SHOP Sustainability approach Environment Social Governance LETTER OF ASSURANCE Disclosure of standards and indicators Appendix#97Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report FIBRA Disclosure of standards AND METRICS GRI CONTENT INDEX GRI STANDARD CONTENT DESCRIPTION 2-1 2-2 2-3 Organizational details Entities included in the organization's sustainability reporting Reporting period, frequency and contact point 2-4 2-5 General disclosures 2021 2-14 2-22 2-23 2-24 3-1 Material topics 2021 3-2 3-3 Restatements of information External assurance Role of the highest governance body in sustainability reporting Statement on sustainable development strategy Policy commitments Embedding policy commitments Process to determine material topics List of material topics Management of material topics CHAPTER About FibraShop Our 2021 Annual Sustainability Report Our 2021 Annual Sustainability Report Our 2021 Annual Sustainability Report Letter of Assurance Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer Governance Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer Sustainability approach Sustainability approach Materiality Materiality Materiality PAGE 5 13 13 13 92 3, 4 and 79 3 and 4 14 14 20 20 20 SHOP Sustainability Environment Social Governance approach Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix 94#98Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report GRI STANDARD CONTENT DESCRIPTION CHAPTER PAGE STAKEHOLDERS General disclosures 2021 2-29 Approach to stakeholder engagement Stakeholders 90 ENERGY 302-1 302-2 Energy consumption within the organization Energy consumption outside of the organization Energy 24 Energy 24 Energy 2016 302-3 Energy intensity Energy 24 302-4 Reduction of energy consumption Energy 24 302-5 Reductions in energy requirements of products and services Energy 24 303-1 WATER Interactions with water as a shared resource Water Management of water discharge- related 303-2 impacts Water and Effluents 2018 303-3 Water withdrawal 303-4 Water discharge 303-5 Water consumption 35 Water 35 Water 35 Water 35 Water 35 EMISSIONS Direct (Scope 1) 305-1 Emissions 32 GHG emissions Energy indirect (Scope 2) Emissions 2016 305-2 Emissions 32 GHG emissions 305-4 GHG emissions intensity Emissions 32 305-5 Reduction of GHG emissions Emissions 32 WASTE Waste generation and significant 306-1 Waste 39 waste-related impacts Waste 2020 306-3 Waste generated Waste 39 306-4 Waste diverted from disposal Waste 39 306-5 Waste directed to disposal Waste 39 95 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#99Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report GRI STANDARD Economic performance 2016 Anti-corruption 2016 CONTENT DESCRIPTION CLIMATE CHANGE 201-2 Financial implications and other risks and opportunities due to climate change Climate change 205-2 205-3 ANTI-CORRUPTION Communication and training about anti-corruption policies and procedures Confirmed incidents of corruption and actions taken BIODIVERSITY CHAPTER PAGE 41 Ethics, transparency and compliance 87 Ethics, transparency and compliance 87 304-1 Operational sites owned, leased, managed in, or adjacent to protected areas and areas of high biodiversity value outside protected areas Sustainable spaces and biodiversity 57 57 Biodiversity 2016 304-2 Significant impacts of activities, products and services on biodiversity Sustainable spaces and biodiversity 57 304-4 2-16 2-25 General disclosures 2021 2-26 IUCN Red List species and national conservation list of species with habitats in areas affected by operations ETHICS AND REGULATORY COMPLIANCE Communication of critical concerns Processes to remediate negative impacts Mechanisms for seeking advice and raising concerns Sustainable spaces and biodiversity 57 Ethics, transparency and compliance Ethics, transparency and compliance 87 87 2-27 Ethics, transparency and compliance Ethics, transparency and compliance 87 87 Employment 2016 401-2 Compliance with laws and regulations WORK ENVIRONMENT Benefits provided to full-time employees that are not provided to temporary or part-time employees Work environment 63 96 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#100Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report GRI STANDARD CONTENT DESCRIPTION HEALTH AND SAFETY Occupational health and safety CHAPTER PAGE 403-1 Health and safety 72 management system Hazard identification, risk assessment, 403-2 Health and safety 72 and incident investigation Occupational health and safety 2018 403-5 Worker training on occupational health and safety Health and safety 72 403-6 Promotion of worker health Health and safety 72 403-9 Work-related injuries Health and safety 72 403-10 Work-related ill health Health and safety 72 GOVERNANCE 2-9 Governance structure and composition Governance 79 Nominating and selecting the highest 2-10 Governance 79 governance body 2-11 Chair of the highest governance body Role of the highest governance body in Governance 79 2-12 Governance 79 overseeing the management of impacts 2-13 General disclosures 2021 Delegation of responsibility for managing impacts Governance 79 2-15 Conflicts of interest Governance 79 Collective knowledge of the highest 2-17 Governance 79 governance body Evaluation of the performance of the 2-18 Governance 79 highest governance body 2-19 Remuneration policies 2-20 Process to determine remuneration Governance Governance 79 79 97 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#101Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report GRI STANDARD CONTENT DESCRIPTION EMPLOYEE LIFECYCLE CHAPTER PAGE Employment 2016 401-1 404-1 New employee hires and employee turnover Average hours of training per year per employee Employee lifecycle Employee lifecycle Training and Education 2016 404-3 Percentage of employees receiving regular performance and career development reviews Employee lifecycle 66 66 66 DIVERSITY AND INCLUSION 2-7 Employees Diversity and inclusion 69 General disclosures 2021 2-21 Annual total compensation ratio Diversity and inclusion 69 405-1 Diversity and equal opportunity 2016 405-2 Diversity of governance bodies and employees Ratio of basic salary and remuneration of women to men Diversity and inclusion 69 Diversity and inclusion 69 HUMAN RIGHTS 412-1 412-2 Human rights assessment 2016 Operations that have been subject to human rights reviews or impact assessments Employee training on human rights policies or procedures Human rights 71 Human rights 71 412-3 Human rights 71 Local communities 2016 413-1 Customer Privacy 418-1 General disclosures 2021 2-6 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening COMMUNITY ENGAGEMENT Operations with local community engagement, impact assessments, and development programs INFORMATION SECURITY Substantiated complaints concerning breaches of customer privacy and losses of customer data Community engagement 73 Information security SUPPLY CHAIN Activities, value chain and other business relationships About FibraShop Supply Chain 89 5 and 77 98 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#102Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report SASB DISCLOSURES TOPIC CODE ACCOUNTING METRIC CHAPTER PAGE IF-RE-130a.1 Energy consumption data coverage as a percentage of total floor area, by property subsector Energy 24 1. Total energy consumed by portfolio area with data coverage IF-RE-130a.2 2. Percentage grid electricity Energy 24 Energy Management 3. Percentage renewable, by property subsector IF-RE-130a.3 Like-for-like percentage change in energy consumption for the portfolio area with data coverage, by property subsector Energy 24 IF-RE-130a.5 Description of how building energy management considerations are integrated into property investment analysis and operational strategy Energy 24 Water withdrawal data coverage as a percentage of: IF-RE-140a.1 1. Total floor area (construction area) 2. Floor area (construction area) in regions with High or Extremely High Baseline Water Stress, by property subsector Water 35 55 1. Total water withdrawn by portfolio area with data coverage Water management IF-RE-140a.2 IF-RE-140a.3 IF-RE-140a.4 2. Percentage in regions with High or Extremely High Baseline Water Stress, by property subsector Like-for-like percentage change in water withdrawn for portfolio area with data coverage, by property subsector Description of water management risks and discussion of strategies and practices to mitigate those risks Water 35 55 Water 35 55 Water 35 99 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#103Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report TOPIC IF-RE-410a.1 Management of tenant sustainability impacts IF-RE-410a.2 IF-RE-450a.1 Climate Change Adaptation IF-RE-450a.2 CODE ACCOUNTING METRIC CHAPTER PAGE 1. Percentage of new leases that contain a cost recovery clause for resource efficiency-related capital improvements 2. Associated leased floor area, Sustainable spaces and biodiversity 57 (construction area) by property subsector Percentage of tenants that are separately metered or submetered for: Grid electricity consumption Sustainable spaces and biodiversity 57 • Water withdrawals, by property subsector Area of properties located in 100-year flood zones, by property subsector Description of climate change risk exposure analysis, degree of systematic portfolio exposure, and strategies for mitigating risks Climate change 41 Climate change 41 100 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#104Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report GRESB INDICATORS NAME INDICATOR EC1 Reporting entity EC2 Nature of Ownership EC3 EC4 RC1 Entity commencement date Reporting period (calendar year/fiscal year) Reporting currency RC3 Floor area metrics RC4 RC5 LE3 LE5 EN1 DEN1 DEN2.1 PO1 PO2 GH1 WS1 DWS1 WT1 DWT1 DRE1 DBC1.1 SE1 SE3.2 SE5 DSE1 TC6.1 Property type and Geography Nature of entity's business Individual responsible for ESG and/or climate-related objectives ESG and/or climate-related senior decision-make Energy consumption Energy efficiency requirements On-site renewable energy Policy on environmental issues Policy on social issues GHG emissions Waste management On-site solid construction waste management Water use Water conservation strategy ESG strategy during development Green building certificates for new construction & major renovations General & sustainability-specific trainings to employees Measures to incorporate health & well-being for employees Diversity of governance bodies & employees Health & Well-being Community engagement program CHAPTER PAGE Our 2021 Annual Sustainability Report Our 2021 Annual Sustainability Report Our 2021 Annual Sustainability Report 13 13 13 Our 2021 Annual Sustainability Report About FibraShop 13 5 About FibraShop About FibraShop 5559 About FibraShop Governance 79 Governance 79 Energy 24 Energy 24 Energy 24 Emissions, Water, Waste, Sustainable spaces 32, 35, 39 and 57 and biodiversity Diversity and inclusion 69 Emissions 32 Waste 39 Waste 39 Water 35 Water 35 41 57 66 Work environment, Human rights, Health and safety 63, 71 and 72 69 63, 71 and 72 73 Climate change Sustainable spaces and biodiversity Employee lifecycle Diversity and inclusion Work environment, Human rights, Health and safety Community engagement 101 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#105Contents Letter from our Chief Executive Officer and Technical Committee Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report Chairman LEVEL OF COMPLIANCE WITH AMEFIBRA MANUAL FibraShop conforms to the ESG Manual developed by the Mexi- can Association of Real-Estate Investment Trusts (AMEFIBRA) to strengthen its commitment to México and its investors. The Manu- al is composed of the following sections: General indicators: 20 environmental, social and governance indicators that apply to all Mexican REITS (FIBRAs) that are affiliated with AMEFIBRA, regardless of their sector. This . indicators are in turn divided into three different phases according to the time it will take to collect and publish the requested information. • Sector indicators: Four specific indicators for the retail and office sector. At the close of 2021, FibraShop reports the following level of com- pliance with the AMEFIBRA Manual: AMEFIBRA Indicators PHASE 1 7 PHASE 2 PHASE 3 11 2 SECTORIAL 4 TOTAL 24 Year of compliance 2021 2024 2025 and later N/A N/A 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 FibraShop status 6.5 7 8.5 9 1 1 1 2 Percentage compliance 93% 100% 77% 82% 50% 50% 25% 50% 71% 19 79% 102 FIBRA SHOP Sustainability approach Environment Social Governance Letter of assurance DISCLOSURE OF STANDARDS AND INDICATORS Appendix#106Contents Letter from our Chief Executive Officer and Technical Committee Chairman Letter from our Chief Financial Officer About FibraShop Our 2021 Annual Sustainability Report 103 FIBRA SHOP Annex FIBRASHOP PROPERTIES PROPERTY GLA (m²) LOCATION (COORDINATES) Plaza Cibeles 76,134 20.680831, -101.380093 La Luciérnaga 19,937 20.903821, -100.729005 Puerto Paraíso 29,007 22.886892, -109.908296 Kukulcán Plaza 24,382 21.102103, -86.765427 Puerta Texcoco 10,812 19.427533, -98.911930 UC Xalapa 9,490 19.559734, -96.923622 UC Jurica 8,352 20.648937, -100.433081 UC Juriquilla 63,725 20.706134, -100.444112 Nima Shops 3,837 Plaza Los Atrios 50,457 Galerías Mall Sonora 33,872 20.667729, -105.250385 18.868666, -98.949735 29.065232, -110.950024 Galerías Tapachula 59,570 14.897265, -92.275599 Las Misiones 35,053 31.688339, -106.409558 City Center Esmeralda 29,520 19.549290, -99.287878 Plaza Cedros 19,300 18.912092, -99.178525 Cruz Del Sur 12,282 19.074345, -98.256859 Puerta La Victoria 57,702 20.586273, -100.381403 Sentura Tlalnepantla* 32,058 La Perla 115,800 19.475421, -99.2734505 20.6443304, -103.4126169 *Joint ventures. Sustainability approach Environment Social Governance Letter of assurance Disclosure of standards and indicators APPENDIX