#1STA Equity Trustees INVESTOR PRESENTATION RESULTS FOR YEAR ENDED 30 JUNE 2021 Mick O'Brien, Managing Director Philip Gentry, Chief Financial Officer and Chief Operating Officer#2AGENDA (1) FY21 OVERVIEW (2) FINANCIALS (3) STRATEGY UPDATE AND OUTLOOK (4) QUESTIONS Equity Trustees acknowledges Aboriginal and Torres Strait Islander people as the First Australians and respects their long and enduring connection to their land. We pay our respects to all Elders past, present and emerging. (2)#3FY21 OVERVIEW STA#4FINANCIAL PERFORMANCE DRIVEN BY STRONG FUMAS GROWTH FUMAS* REVENUE $144.2b $101.0m UNDERLYING NPAT $22.4m ↑ Up 43% on FY20 ↑ Up 5.9% on FY20 ↑ Up 5.5% on FY20 Solid growth in earnings primarily as a result of strong organic growth Statutory NPAT of $21.5m, up 12.1% on FY20 • Increased dividend for the year at 91 cents . Balance sheet remains strong with low gearing and healthy liquidity * FUMAS: Funds under management, administration, advice and supervision DIVIDENDS 91 cents STA ↑ Up 1 cent per share on FY20 (Final dividend of 47 cents) ( 4 )#5INVESTING FOR GROWTH WITH DEMAND FOR OUR SERVICES CONTINUING TO GROW New wins and pipeline of opportunities provide growth momentum • Investing in capability underpinning success • Industry trend to outsource fiduciary roles continues to benefit EQT • Investing in people capability and technology to support further growth Fulfilling our purpose of trust - caring for people and enriching the broader community STA 5 )#6FUMAS UP 43% TO $144.2B $b 160 140 120 100 80 71.4 60 40 20 FY17 TOTAL EQT FUMAS¹ 86.2 85.4 FY18 101.0 144.2 43% FY19 FY20 FY21 1 FUMAS: Funds under management, administration, advice and supervision STA 43% increase in FUMAS principally driven by: • • Large Superannuation Trustee appointments - especially AMP/Life Resolution and HUB24 Significant new business activity in Corporate Trustee Services Positive recovery in equity. markets (6)#7FUMAS GROWTH ACROSS ALL BUSINESSES $b 120 100 288 2 20 . • . . CTS FUS¹ $b STS FUS¹ 40 35 100.8 30 25 81.7 68.6 20 15 10 11.2 5 8.1 FY19 FY20 FY21 $b TWS FUMAS² 11 10 33.6 9 8.7 8 8.1 7 FY19 FY20 FY21 16 9.8 5 FY19 FY20 FY21 STA FUMAS 23% up 8 new fund manager clients, supported by positive equity markets Expansion in service offering to dual registry quoted funds Continued growth in corporate trust appointments FUMAS up 200% Onboarded AMP Life (owned by Resolution Life), HUB24,Centric and Aracon Superannuation funds. Benefiting from increased demand for independent trustee model • • FUMAS up 21% Growth in new clients Our $3.8b specialist funds management business has outperformed client and market benchmarks 1 FUS: Funds under supervision 3 FUMAS: Funds under management, administration, advice and supervision Note: We have expanded our reporting across 3 business lines with Superannuation Trustee Services (STS) now being reported separately from TWS (7)#8DELIVERING FOR STAKEHOLDERS EMPLOYEE ENGAGEMENT Engaged and enabled staff CLIENT SATISFACTION Net Promoter score (NPS) 1 Net Loyalty score (NLS)2 SHAREHOLDER VALUE Earnings per share growth and FUMAS growth COMMUNITY IMPACT Granting and pro bono/ volunteering ENGAGEMENT 70 (↑ 2 pts) +2 above industry ENABLEMENT 70 (2 pts) equal to industry NPS 12 (12) NLS 13 (16) Results inline with FY19 STATUTORY EPS 103.04 cents (110.1 cents) UNDERLYING EPS3 107.2 cents (14.5 cents) GRANTING $96.2M (↑ $5.2m) DIVIDENDS 91.0 cents (11 cent) VOLUNTEER DAYS** 22 (55%) *Note changes are FY21 relative to FY20 1 Net Promoter score - net measure of client willing to recommend EQT 2 Net Loyalty score - net measure of clients prepared to purchase another EQT product or service 3 Underlying EPS - excludes tax revision write back and one off M&A expenses, incurred predominantly in 1H21 ** COVID-19 lockdowns have curtailed the ability to volunteer STA < ( 8 )#9DELIVERING FOR SHAREHOLDERS Cents EARNINGS PER SHARE (EPS) 120 110 108.61 97.27 100 90 77.00 80 70 60 FY17 FY18 FY19 Underlying EPS 1 Cents 95 90 85 80 75 71 70 65 60 55 50 FY17 ■Statutory EPS DIVIDENDS 107.21 102.73 103.04 92.95 107.2 CENTS FY20 FY21 90 90 91 90 82 וה FY18 FY19 FY20 FY21 1 Underlying EPS - excludes tax provision writeback and one off M&A expenses incurred in 1H FY21 • • 91 CENTS STA Good EPS growth: - Underlying EPS up 4.4% Statutory EPS up 10.9% Maintained healthy dividends despite market volatility (9)#10OTHER ACHIEVEMENTS PEOPLE • HR initiatives enabled increased engagement despite lockdowns Successful Board changes and renewal Transitioned new leadership into CTS Sourced superannuation professionals to manage growth • MARKETING • Transitioned marketing events online Major improvement in search engine optimisation and digital marketing Increased communications program to connect with clients TECHNOLOGY • • Deployed new risk and compliance platform - CAMMS Deployed new third party service provider oversight platform Ziedler - Continued Salesforce evolution Continued investment in cyber resilience ASSET MANAGEMENT • • Building an outstanding investment record, adding material alpha to client portfolios Major consolidation of 24 to 13 funds and investment in improved operating model Launch of New EQT Eight Bays Global Equity Fund STA ( 10 )#11SUMMARY RESILIENT PERFORMANCE WITH GROWTH MOMENTUM Robust FUMAS growth to $144.2 billion, supported by organic growth and strong equity markets Solid EPS growth on both an underlying and statutory bases Continuing investment creating a foundation for more sustainable future growth Continuing to deepen our community impact Increased dividend after maintaining the same amount in FY20 8 Delivering for all stakeholders STA 11#12FINANCIALS STA#13CONSISTENT PERFORMANCE $101.0M $m 105 TOTAL REVENUE 100 95 101.0 95.4 92.5 88.5 90 85 79.9 80 75 70 FY17 FY18 FY19 FY20 FY21 $22.4M $m 40 35 30 26.1 25 25 20 20 Cents EBITDA STA $38.9M 38.9 36.2 36.7 33.4 37.1 FY17 FY18 FY19 1 FY20 FY21 Underlying EBITDA Statutory EBITDA DIVIDENDS 91CENTS $m NET PROFIT AFTER TAX 95 24 90 22.4 22.0 22 21.2 85 32 90 90 91 82 22.2 80 19.7 20 21.5 75 71 70 18 19.2 65 15.4 16 60 55 14 FY17 FY18 FY19 FY20 FY21 50 FY17 FY18 FY19 FY20 FY21 Underlying NPAT 2 ■Statutory NPAT 1 Underlying EBITDA - excludes one off M&A expenses incurred in 1H FY21 2 Underlying NPAT - Excludes tax provision writeback and one off M&A expenses incurred in 1H FY21 - Excludes tax provision ($2.1m) and tax adjustment ($0.1m) in FY20 (13)#14FINANCIAL PERFORMANCE FY21 FY20 % • Total revenue ($m) Total expenses ($m) EBITDA ($m) EBIT ($m) 101.0 95.4 5.9 70.7 65.1 8.6 • 37.1 36.7 1.1 31.9 31.3 1.9 Net profit before tax (NPBT $m) 30.3 30.3 0.0 . Income tax expense ($m) 9.8 11.8 (16.9) Net profit after tax (NPAT) ($m) 21.5 19.2 12.1 Underlying net profit after tax (UNPAT) ($m)1 22.4 21.2 5.5 • Statutory earnings per share (EPS) (cents) 103.04 92.95 10.9 Underlying earnings per share (EPS) (cents) 107.21 102.73 4.4 Dividends (cents per share) 91 90 1.1 Underlying EBITDA ($m)² 38.9 36.7 6.0 Underlying EBIT ($m)² 33.7 31.3 7.7 AP Solid half on half revenue growth - up 9.1% in 2H FY21 (vs 1H FY21), and annual revenue up 5.9% on FY20 primarily as a result of organic growth Underlying expense growth of 5.8% - in line with revenue growth as we continue to invest to capture opportunities EBITDA up 1.1% or 6.0% when excluding one off M&A expenses in 1H FY21 Maintaining healthy Underlying EBITDA margins of 38.5% UNPAT up 5.5% demonstrating good momentum 1 UNPAT contains the following adjustments to NPAT: -FY21: $1.7m M&A expenses and $0.8m tax provision write-back - FY20: $0.1m tax adjustment and $2.1m tax provision 2 Underlying EBITDA and EBIT adjusted to exclude $1.8m (pre-tax) in one-off M&A expenses incurred in 1H FY21 (14)#15STRONG ORGANIC REVENUE GROWTH $m 105 100 95 95 90 85 80 60 REVENUE 7.3 Net impact of markets negligible 101.0 95.4 (1.4) 94.0 (0.2) (1.6) (0.7) 2.2 FY20 Single estate Adjusted Competitive Interest rate Equity marketEquity market Organic FY21 impact on FY20 - TWS Revenue FY20 repricing fees on Advice impact on cash funds impact on impact on growth FUMAS¹ dividend distribution revenue - TWS STA . . Revenue up 5.9% on a headline basis, and 7.3% on an adjusted basis Organic growth contributed to most of the uplift as a result of growth in new clients, particularly in STS and CTS Lower cash rates continue to constrain linked revenues Rebound in equity markets had a positive impact on FUMAS 'FUMAS: Funds under management, administration, advice and supervision Note: Market impact on FUMAS links ~50% of TWS revenue to the average ASX 200, -20% of STO revenue to the average ASX 200 and -50% of CTS revenue to the average MSCI World and ASX200 index -Exchange rates are not considered 15)#16TWS - LOWER REVENUE DRIVEN BY A RANGE OF IMPACTS $m 50 TWS REVENUE 49 49.1 48 47 46 (1.4) 47.7 (0.2) (1.0) (0.7) 45 44 FY20 Single estate Adjusted impact on Revenue FY20 FY20 Competitive Interest rate repricing fees on Advice impact on cash funds Equity market impact on dividend distirbution revenue $b 10 8.1 8 TWS FUMAS¹ 21% 9.8 0.3 4.6 0.9 47.0 6 3.9 0.6 4 0.6 2.1 1.6 2 Equity market impact on FUMAS¹ Organic growth FY21 2.5 2.0 2 2H20 FY21 STA Philanthropy Trusts & Estates Wealth Advice Asset Management² • Positive revenue impact from solid growth in FUMAS for philanthropy, trusts and estates and excellent asset management investment performance Investment performance in Australian equity portfolios has seen gross alpha between 1.6% and 2.2% over the last year • • This has been offset by: • • Reduced cash rates; Normalisation of estate revenues in the period; and Impact of market volatility on dividend distribution revenue (e.g. reduced dividends) 1 FUMAS: Funds under management, administration, advice and supervision -Market impact of FUMAS links ~50% of TWS revenue to the average ASX 200 index 2 Asset Management includes TWS Investment Mandates, Superannuation Mandates and Common Funds (16)#17TWS - CONSISTENT GROWTH IN MOST BUSINESSES < CORE TRUSTEE SERVICES FUMAS¹ EMERGING MARKETS FUMAS' All graphs in Millions All graphs in Millions 347 Estate Management 1,000 Living Donors 400 288 279 663 608 • Material new business supported by positive markets 398 New clients, material growth 200 500 in donations and positive market equity impact FY19 FY20 FY21 FY19 FY20 FY21 734 741 Testamentary Trusts 750 700 Net new client growth 649 650 supported by positive 600 markets FY19 FY20 FY21 Perpetual Charitable Trusts 3,000 2,112 1,835 1,707 2,000 . Several new trusts supported 1,000 by positive markets FY19 FY20 FY21 Indigenous Trusts 93 100 78 • • Won new clients in NT and Qld Reappointed to 2 Trustee roles in WA 55 50 Compensation Trusts 26 new trusts in FY21 FY19 FY20 FY21 473 500 346 371 250 FY19 FY20 FY21 520 784 1,000 573 588 Investment Mandates 600 440 404 500 Closure of 2 portfolios Several smaller new 400 200 FY19 FY20 FY21 mandate wins FY19 FY20 FY21 Advice 12 new clients Multiple clients transferred to other businesses in TWS 1 FUMAS: Funds under management, administration, advice and supervision (17)#18STS - RAPID GROWTH CREATING SCALE $m 20 18 16 SUPERANNUATION TRUSTEE SERVICES REVENUE 0.1 14 14.0 12 5.1 '000 800 19.2 700 600 500 400 300 200 100 10 FY20 Equity market impact on Organic growth FUS1 FY21 MAJOR NEW APPOINTMENTS INCLUDE: • AMP Life appointment on 1 July 2020 ~ $7.5b HUB24 appointment on 1 August 2020 - $7.9b Assisted Centric (Findex subsidiary) to establish and launch a new superannuation fund, an innovative platform designed to support both investors and their financial advisers, accountants and other representatives Appointment to the Aracon Superannuation fund 1 FUS: Funds under supervision -Market impact of FUMAS links ~20% of STS revenue to the average ASX 200 index SUPERANNUATION TRUSTEE SERVICES FY19 MEMBERS FY20 FY21 SUPERANNUATION MEMBERS AMP Life added 340K members • HUB24 added 25K members Total members ~ 600,000 2 STA (18)#19CTS - STRENGTHENED MARKET LEADERSHIP $b CTS FUS¹ 120 23.4% $m CTS REVENUE 34.0 33.5 0.9 100 33.4 33.0 1.2 32.5 32.0 31.5 31.6 31.0 (0.3) 30.5 30.0 FY20 Lower RE fees on inhouse funds Equity market impact Organic growth on FUS1 FY21 • • . • Headline revenue growth of 5.9%, largely driven by favourable equity markets and strong organic growth New clients include: ANZ, Cordis, EFM, Lakehouse, Northern Trust and Triple Eight 80 34.4 80 23.5 60 60 9.9 9.8 40 10 38.0 32.3 20 20 Currently establishing over 40 new funds which should start flowing through to revenues in FY22 Significant growth in alternative investment strategies 2 FUS: Funds under supervision Market impact on FUS links -50% of CTS revenue to the average MSCI World and ASX200 index -Exchange rates are not considered 7.7 8.4 FY20 8.0 10.5 FY21 ■Other (Property, Multi-Strategy, Alternatives) Global Fixed Interest ■Global Equities Australian Fixed Interest Australian Equities STA (19)#20CTS - SERVICING THE GLOBAL FUND MANAGER INDUSTRY STA FUNDS 310₁ ↑ +21 FUND MANAGER LOCATION New Asia Other Zealand 2% 4% 3% UK/Europe 12% FUND TYPE Wholesale funds Retail funds 49% FUND MANAGERS USA 18% Australia 61% 51% 1231 ↑ +8 1 Note a reclassification of funds and fund managers was implemented in FY21. Comparative figures have been restated. Excludes corporate trust appointments. Note changes are FY21 relative to FY20 20 ) 20#21CTS - CORPORATE TRUST AND SECURITISATION $m 3.0 2.5 2.0 CORPORATE TRUST AND SECURITISATION DIVISION REVENUE 1.5 1.4 1.0 1.8 2.5 2.9 70 0.5 FY18 FY19 FY20 FY21 Significant retail note transactions for Macquarie and Challenger • Custody transactions for Home Co • 60 50 40 40 33 33 30 30 20 20 10 NUMBER OF ACCOUNTS 46 54 61 0 FY18 FY19 FY20 FY21 Building momentum in syndicated property transactions as Facility Agent and Security Trustee • Increasing resourcing to support high levels of activity and positive growth outlook STA 21 )#22CTS - UK/IRELAND BUILDING MOMENTUM NO. CLIENTS NO. FUNDS 12 35 10 8 6 Nu 30 4 2 25 20 15 10 5 FY18 FY19 FY20 Post 30 June 2021 establishment FY21 FY18 FY19 FY20 Post 30 June 2021 establishment FY21 £b TOTAL AUM 3.0 2.5 2.0 1.5 1.0 0.5 STA FY18 FY19 FY20 FY21 Generated FUMAS and fund growth, notwithstanding a more challenging environment as a result of COVID-19 impacts delaying fund establishments and slowing distribution Irish market continues to experience strong growth . UK market growth more subdued UK regulator (Financial Conduct Authority (FCA)) has increased scrutiny and intensity on independent Authorised Corporate Directors (ACDs) • ~A$16m in capital invested to date in UK and Ireland (debt, preference shares and equity) • • Pipeline of new clients and funds is strong, particularly in Ireland – 2 additional new funds awaiting regulatory approval Breakeven expected to take longer 22 )#23BALANCE SHEET STRENGTH PROVIDES SECURITY AND FLEXIBILITY $M FY21 1H21 FY20 Assets Cash and liquid investments 73.9 73.9 80.7 ORFR cash 23.3 23.3 9.0 Trade receivables and accrued income 34.6 31.6 27.5 Goodwill and intangible assets 206.4 207.2 208.4 Other assets 15.7 16.0 17.1 Total assets 353.9 352.0 342.7 Liabilities Trade payables and other liabilities 10.4 13.8 14.8 - Borrowings Corporate Facility 16.0 20.0 10.0 Borrowings - ORFR Facilities 23.3 23.3 9.0 Other non-current liabilities 31.6 32.2 32.5 Total liabilities 81.9 79.7 75.3 Net assets 274.2 270.1 267.4 Net cash (63.9) (57.9) (60.7) Debt (excl. ORFR facilities) / equity 3.6% 14.6% 10.8% Debt (excl. ORFR facilities) / EBITDA 26.9% 48.1% 54.5% STA . . Debt/equity (excluding cash-backed ORFR Loans) 3.6% ORFR cash and debt facilities relate to specific superannuation funds in the STS business and offset one another Substantial headroom in covenants • Surplus borrowing capacity • Flexibility to take advantage of growth opportunities 23 )#24STRONG CASH FLOWS CASH FLOW* $m 110 30.4 105 100 95 90 90 85 80 80 75 75.7 70 0 65 (14.5) (11.1) 60 60 FY20 Net cash flow from operations Payment of dividends Income tax paid * Excludes ORFR cash (10.0) (1.6) 68.9 Other FY21 Repayment of Corporate facility investing/financing borrowings activities • STA Consistent, high quality cash generation Cash principally used for tax payments, dividends and debt repayment Negligible bad debts 24 )#25STRONG LIQUIDITY POSITION $m 100 80 60 60 40 40 20 20 97.2 FY21 LIQUIDITY POSITION (58.5) (23.3) 15.4 Total cash & cash Less net tangible Less ORFR related Net available cash equivalents: asset regulatory 3 capital 1 cash; 2 30.0 STA • Low gearing, healthy liquidity and net cash. positive position $81.8m regulatory capital cash requirement consisting of: $58.5m in net tangible assets (largely held as cash) 45.4 Surplus cash + Committed undrawn facilities $23.3m of ORFR related cash Dividend policy to pay out 70% to 90% of reported NPAT - expected to provide sufficient retained earnings to fund regulatory capital for organic growth and other growth capital needs Debt facility provides additional flexibility and selective investment/acquisition capacity Committed undrawn facilities 1 The group is required to hold a minimum of $58.5m in net tangible assets or $31.0m in cash. Most of EQT's net tangible assets are held via cash 2 Offset by $23.3m in ORFR debt 3 Includes $5m of managed fund investments 25 )#26SUMMARY RESILIENT PERFORMANCE WITH GROWTH MOMENTUM ייו Strong organic revenue growth, supported by growth in equity markets Underlying cost growth in-line with revenue growth as we invest and create a foundation for more sustainable future growth 6% Underlying EBITDA growth demonstrating strong momentum S $ Continue to maintain healthy margins (38.5% on underlying EBITDA) Consistent cash conversion Sound capital position with flexibility to fund future growth STA 26 26#27STRATEGY UPDATE AND OUTLOOK STA#28A COMPANY FOUNDED ON TRUST PURPOSE: HELP PEOPLE TAKE CARE OF THE FUTURE Safeguard people's wealth now and for generations to come Act as a trusted, independent partner to grow and manage clients' wealth D AP Provide trustee services to help clients protect members' and investors' interests Empower clients to improve the lives of others and support the community OUR VALUES TRUSTED We do what we say we will and put the best interests of our clients first. ACCOUNTABLE We own our responsibilities and speak up about ways we can do better. EMPOWERING We give ourselves, our workplace and our community the support, strength and confidence to grow. 28 )#29STA EQUITY TRUSTEES IS A LEADER IN THE PROVISION OF INDEPENDENT TRUSTEE SERVICES Australia's largest specialist independent trustee providing services to individuals, families and corporate clients TRUSTEE & WEALTH SERVICES (TWS) • Private client and philanthropic services including estate planning and management, charitable, compensation, community and personal trust services and wealth management and advice • $9.8b FUMAS $46.7m revenue • SUPERANNUATION TRUSTEE SERVICES (STS) Superannuation trustee services for corporate and retail superannuation funds $33.6b FUS • $19.2m revenue Provider of independent outsourced superannuation trustee services in Australia Leading professional trustee services provider in Australia #1 $2.1b Philanthropy FUMAS 200% FUS growth in FY21 Annual philanthropy $96.2m distributions and bequests CORPORATE TRUSTEE SERVICES (CTS) Fund governance and trustee services for managed investment schemes on behalf of local and international fund managers and sponsors, and specialised trustee services for corporates Australia, UK, Ireland $100.8b FUS • $33.4m revenue #1 Provider of Responsible Entity services in Australia #3 Corporate trust business in Australia Building presence in UK/Europe Note: We have expanded our reporting across 3 business lines with STS now being reported separately from TWS 29 29#30EQUITY TRUSTEES PRODUCTS AND SERVICES A diversified range of trustee and related services provided across a number of sectors CORPORATE funds, real assets and debt STA Securitisation services markets services Debt capital Fund Trustee services Responsible Entity services UK/Europe management company services Superannuation trustee trustee funds Superannuation SUPER Custody Investment Management Indigenous Trusts Compensation Trusts Estate Management Estate Planning Advice Financial Philanthropy Testamentary trusts Trusts, Estates, Advice TRUSTEE & WEALTH 30 ) 30#31TRUST IS IN DEMAND Increasing demand for an independent fiduciary model following the Royal Commission Changes in ownership of wealth management businesses has increased demand for Australian based provision of trustee (and associated) services Conflicts of interest Increasing regulatory oversight Ownership changes in financial services KEY INDUSTRY COVID-19's impact on financial markets highlighted the benefits of a trusted, stable fiduciary DRIVERS Focus on core capabilities Stability Heightened expectations Regulatory landscape continues to evolve STA Growing trend for companies to focus on what they do best Community expectations of corporate behavior and trust continue to grow ( 31 )#32GROUP STRATEGY OVERVIEW E STA Consistent growth in shareholder value Market leadership in our specialty areas and returns Reputation as a stable, enduring, trusted corporation OUR OBJECTIVES GROUP STRATEGY & BUSINESS GROWTH Capture opportunities from market demand for fiduciary independence Compete in additional lines of trusteeship to maximise our opportunity set Scale up areas of business that show greatest scope for growth Disciplined acquisitions in areas with greatest growth and/or synergy opportunities Maintain balance sheet discipline CLIENT SERVICE Deliver seamless, tailored client service across our B2B and B2C clients Leverage technology solutions to improve client offering and streamline operations Provide expert market leading advice to clients. CAPABILITY Resource our businesses with the best technical professionals in fiduciary services Build teams of committed, caring, skilled, resilient people Build technology and systems to drive operational efficiency and enhance client experience 883 COMMUNITY Efficient and effective management of clients' philanthropic funds Responsible corporate citizen with strong ESG practices Contribute to improving social and economic outcomes for Aboriginal and Torres Strait Islander peoples and communities Volunteering and supporting for-purpose organisations 32 22#33INVESTING IN TECHNOLOGY CONTINUING TO DRIVE EFFICIENCIES AND ENHANCE THE CUSTOMER EXPERIENCE FOCUS FOR FY22-23 EQT are continuing to invest in a number of critical technology areas such as: Information & Cyber Security Process digitisation and automation Digital solutions for clients to self serve Data analytics For the Corporate Trustee Services business unit, a clear focus on creating scale and efficiency through process reengineering and automation. For the Superannuation Trustee Services business unit, enhancing the use of data and analytics to support improved member outcomes For the Trustee Wealth Services business unit, investing in platform and digital solutions to improve the client experience and operational efficiency. ~$2.0 - $2.5 MILLION ALLOCATED FOR FY22 PROJECTS¹ 883 Enrich the customer and employee experience 1 Combination of operational expenditure and capital expenditure Enhance value creation Efficient processes & operations 33 STA#34BUSINESS UNIT STRATEGIES STA TRUSTEE & WEALTH SERVICES (TWS) Achieve leadership in multiple states and more lines of business Enhance client experience Build on presence in 8 for-purpose market Increase participation in + intergenerational wealth transfer market ☆ SUPERANNUATION TRUSTEE SERVICES (STS) Achieve further scale by securing trusteeship for large funds and helping sponsors focus on their core business Capitalise on industry ownership changes and APRA industry changes to take on new appointments Further increase the focus on member outcomes CORPORATE TRUSTEE SERVICES (CTS) Build on Australian leadership position in trustee services Accelerate growth in Corporate Trust business Achieve greater scale and improved profitability in UK/Ireland 34 )#35TWS INITIATIVES IMPROVED CLIENT ENGAGEMENT AND BUSINESS DEVELOPMENT • Investment in targeted business development through strategic partners (legal industry, planners, HNW advisors) • Increasing focus on non-wealth transition market segments • Expand the services provided to each client • Commitment to philanthropic sector through launch of third Giving Review • Enhanced communication and engagement programs to suit a changed environment as a result of COVID • Increase investment in technology to focus on excellent client service and engagement • Increasing segmentation of client base to enhance service levels for HNW clients • Re-engineering operational processes to improve service, reduce risk and provide operational leverage 35 35 STA#36TWS INITIATIVES - INDIGENOUS COMMUNITIES AP CONTRIBUTE TO GREATER SOCIAL AND ECONOMIC PARITY BETWEEN OUR FIRST AUSTRALIANS AND THE BROADER COMMUNITY Innovate Reconciliation Action Plan Endorsed by Reconciliation Australia • Directing philanthropic funds to a wide variety of programs $m INDIGENOUS TRUSTS FUMAS' • Providing trustee and investment management services to Aboriginal and Torres Strait Islander communities 100 90 80 70 60 50 40 30 Capacity Building Our aim is to build capacity and empower Aboriginal communities to increase participation in the management of their wealth Wider footprint Now have clients across 4 states and territories (WA, SA, NT and Queensland) 20 10 FY19 FY20 FY21 1 FUMAS: Funds under management, administration, advice and supervision 36 )#37STS INITIATIVES LEVERAGING OUR INDEPENDENT TRUSTEE MODEL • • Take advantage of industry changes and potential conflicts of interest that drive strong demand for independent governance capability Assist superannuation funds with externalising their RSE functions • Complete APRA data transformation • Continue to build capability by investing in people and technology to facilitate growth 31 37 STA#38CTS INITIATIVES PROVIDING INDEPENDENT, SPECIALIST TRUSTEE AND FIDUCIARY SERVICES • Growing existing business - Continuing promotion of core Responsible Entity service to existing and new fund managers. Strengthen leading proposition for quality fund managers to enter Australian retail market • . - ― Using our specialist expertise to structure attractive scheme vehicle solutions for superannuation funds Focusing on larger scale opportunities as increasingly managers and promotors acknowledge the benefits of a specialist outsourced model Continue building ASX and AQUA listed offers to assist managers in expanding distribution Continuing to extend into new markets in Australia - Structured finance offerings (debt offers, securitisations and real estate trusts) Build on early wins and encouraging momentum to strengthen proposition and accelerate growth Digitise and streamline workflows to increase productivity • Selectively add professional resources to ensure we have the leading team • Build on momentum in growing UK/Ireland business STA 38 38 )#39OUTLOOK STRATEGY REINFORCED AND MOMENTUM CONTINUES • Strategy is showing momentum in FUMAS and revenue growth • Trend to outsource fiduciary services continues to transform industry and benefit Equity Trustees • Strong equity markets continue to generate a positive impact • Growth in securitisation and other corporate trust products provide further opportunities • Continue to invest in people and capability to capitalise on opportunities and support future sustainable growth • Solid balance sheet provides stability in volatile times and flexibility to fund growth • Positive outlook for FY22 and beyond STA 39 )#40QUESTIONS STA#41THANK YOU STA#42EQT Holdings Limited ABN 22 607 797 615 Level 1, 575 Bourke Street Melbourne VIC 3000 1300 133 472 www.eqt.com.au Disclaimer The Board has authorised that this document be given to the ASX. EQT Holdings Limited ABN 22 607 797 615. This document was prepared by EQT Holdings Limited and is only provided for information purposes. It is not intended to take the place of professional advice and you should not take action on specific issues in reliance on this information. To the maximum extent permitted by law, EQT Holdings Limited, its affiliates and related bodies corporate, and their respective directors, officers and employees disclaim any liability (including without limitation any liability arising from fault or negligence) for any loss arising from any use of the presentation or its contents or otherwise arising in connection with it. Where forward looking statements have been used in this presentation the information provided is based upon current expectations of future events and is subject to risk, uncertainty and assumptions that could cause actual outcomes to differ from those forecast.