#1Corporate Brochure 潿 M ITMINOS great minds think alike!#2About ITMinds ITMinds Limited is a wholly owned subsidiary of Central Depository Company of Pakistan Limited (CDC). As part of CDC's diversified portfolio services offering and a strong financial backbone, ITMinds Limited started providing Business Process Outsourcing Services (BPO) in 2013, kicking off with the provision of back office services to the Mutual Funds industry of Pakistan. ITMinds is actively engaged in providing back office services to the mutual funds industry of Pakistan besides offering accounting services to other sectors of the industry. ITMinds' BPO services are backed by state of the art software, developed and maintained by its in-house development team. Our mos strength lies in our ability to combine resources with profound sector expertise and state-of-the art technology to deliver an array of integrated services. Our in-depth financial knowledge and broad experience have led us to deliver high quality solutions & projects in a timely and cost effective manner thus enabling our client organizations to leverage capabilities in developing winning strategies. Our services provide our client organizations with complete end-to-end manageability. Our service portfolio includes: 1. BPO services for the mutual fund industry AUGIRATION EVENT VERWER ROS minos great think alike! 2. BPO services for accounting of Retirement Benefit Schemes 3. BPO Services for Standard Accounting Functions#3Our Vision ITMinds' vision is to be a leader in providing BPO services. Stakeholder satisfaction is a critical success factor and a key performance indicator for every company. It is arguably the most important criteria for measuring an organization's success and ITMinds has taken every possible step to satisfy its stakeholders by keeping its mission statement in line with the stakeholders' demands. Our Mission ITMinds' mission is to maximize stakeholder value through creative and responsible management, to build partnership with its clients through an innovative blend of best practices, talent, technology and unique experience of managing mission critical environment, to provide an environment for employees which cultivates ownership and personal growth, to create mutual and enduring value in their relationship with its partners. Our People Human Resource is considered as vital asset of any company. Without efficient mix of human resource, a company cannot survive. Therefore, ITMinds always tries its best to recruit and maintain a highly skilled and competent staff. It also promotes diversification of its personnel through national and international trainings, seminars and conferences to impart best practices culture in its staff. We have a team of skilled and trained staff members who have strong financial background and specialized skills that enable ITMinds to offer services that exceed customer expectations and help its customers succeed in achieving their goals. ICAEW THE INSTITUTE OF CHARTERED ACCOUNTANTS IN ENGLAND AND WALES AUTHORISED TRAINING EMPLOYER 00 The Institute of Chartered Accountants of Pakistan PPROVED ACCA EMPLOYE#4About CDC CDC was incorporated as an unlisted public limited company in 1993. It is the only depository in Pakistan. CDC started its operations in 1997 and today is the sole entity handling securities settlement carried out at Pakistan Stock Exchange. Gradually, CDC has enhanced its business and technical capacity although it was primarily established to operate an electronic depository for equity, debt and other financial instruments. Other than ITMinds, it has also started providing additional services including: Investor Account Services Trustee & Custodial Services Share Registrar Services CDC is ISO 27001 certified for all business operations and is Pakistan's first company to receive BS25999 certification for its Business Continuity Management Program. W wwww CENTRAL DEPOSIT MPANY#5The Outsourcing Trend Outsourcing is a practice used by different companies to reduce cost by transferring portions of work to service providers who are equipped with the resources and capabilities to specialize in those functions. The global outsourcing trend is gradually emerging as a standard business strategy to outsource the back office functions to enhance efficiency, reduce business risks, lower product development cycle and boost innovation. Outsource Hire Organizations, including Asset Management Companies, internationally are looking at different outsourcing models to consider how outsourcing can benefit their organization. New challenges and new ways of doing business have increased their need for outsourcing. Why outsource? Improved focus on core Better efficiency of operations Shortened time to market Fixed costs become variable Predictable cost pattern#6Why ITMinds? Skilled team with strong financial background and specialized skills Backed by strong pillars of CDC R CENTRAL DEPOSITORY COMPANY Defined Disaster Recovery Plan Continuous investment Defined SOP's in Human capital and Infrastructure STOP START 1015 DISASTER RECOVERY PLAN A EMPLOYER Fully integrated accounting ISO/IEC 27001:2013 Certification software developed in-house with strong controls and complete flexibility Defined SOPs for maintaining client's confidentiality sto 00 The Institute of Chartered Accountants Web Portal Facility of Pakistan ISO/IEC 27001 SGS Mobile Application BS25999 Certification#7On premise accounting infrastructure 9 Outsourced back office accounting TOP CHALLENGES Of on premise accounting infrastructure TOP ADVANTAGES Of outsourced back office accounting 80% 50% Reduced workload of support Workload of accounting staff Workload of support staff 50% 31% Total Cost ان Ownership Availability & Security High Total Cost of Ownership Time Saving for Accounting Staff Enhanced focus on core operations Team of professional accountants Operational efficiency Segment expertise with strong financial background Outsourcing non-core back office results in reduced workload for" IT support staff HR staff Admin staff Guaranteed Availability & Security Comprehensive Business Continuity Plan Certified Disaster Recovery Solutions Guaranteed data confidentiality#8Our Back Office Service for Mutual Funds Outsourcing accounting function to ITMinds results in enhanced focus on the core business of the company as it enables the outsourcer to achieve long term profitability, reduce cost and improve efficiency through efficient and more transparent processes. Provision of back office services to the mutual funds industry include investment settlement, unit management, accounting and reporting. This service offering includes complete handling and management of the following functions: ►Settlement operations Unit Management and Registrar function ▶Fund accounting Daily NAV calculation Regulatory reporting ▶ System management ►Business continuity planning Key Challenges and their resolution via outsourcing Challenges SHAREHOLDERS INCREASED RETURN CLIENTS OUTPERFORM BUILDING INVESTORS CONFIDENCE MARKETING INVESTMENT DECISIONS HUMAN CAPITAL AND ADMINISTRATION TECHNOLOGICAL ADVANCES RISK MANAGEMENT RECORD RETENTION REGULATORY COMPLEXITY BUSINESS CONTINUITY After outsourcing back office functions COST REDUCTION MORE FOCUS ON CORE ACTIVITIES INDEPENDENT NAV DETERMINATION GREATER FOCUS ON BRAND BUILDING MORE FOCUS ON INVESTMENT STRATEGY REDUCTION IN STAFF AND INFRASTRUCTURE SERVICE PROVIDER'S RESPONSIBILITY MORE FOCUS ON RISK STRATEGY SERVICE PROVIDERS RESPONSIBILITY SERVICE PROVIDER'S ASSISTANCE SERVICE PROVIDER'S RESPONSIBILITY#9進入 Outsourcing- Business Case Why should mutual fund managers opt for outsourcing? Percentage of workload reduced in the respective departments: Statistics are based on the trends and practices of the Mutual Fund Industry in Pakistan Improved bottom line through cost reduction Increased efficiency of processes Increased focus on core business Increased flexibility and scalability options Better planning through predictable cost Investor confidence through independent NAV calculation & reliable data management No technology CAPEX for Back Office functions Web portal facility for investors TRANSFER AGENT INVESTMENT OPERATIONS (OPERATATIONS & SETTLEMENT) 75%-90% (REGISTRAR AND UNIT MANAGEMENT) 90% - 100% FUND ACCOUNTING (FINANCE/MIS REPORTING/BOOK KEEPING/COMPLIANCE REPORTING /STATUTORY AUDIT AND REVIEWS) 60%-80% SUPPORT SERVICES (IT, ADMIN, HR ETC.) 50%-60% 】#10Asset Management Company Structure Advantages-Outsource your non-core to focus on core activities Focusing on the following core activities will give the AMC a competitive edge over its competitors: FRONT OFFICE MIDDLE OFFICE BACK OFFICE Research Portfolio Management ✓ Order management Order execution/allocation Pre-trade compliance Post trade compliance Performance attribution ✓ Risk Management Client Reporting Trade confirmation & settlement instructions Reconciliations Securities finance ✓ Fund accounting & administration Corporate actions, Income processing Cash/currency management Investment accounting & tax Legal reporting Data management ✓ Safekeeping Mark to market valuations Transfer agency *Items in green are the services provided by ITMinds Limited Strategy M Supply Chain Brand Building Marketing#11Outsourcing of Back office functions How outsourcing helps the fund manager? HUMAN RESOURCE TECHNOLOGY 2. System maintenance 3. Technology alignment with business 1. Hiring and firing 1. Technology procurement Training 3. Evaluation and promotions. 4. Retirement benefits 5. Staff turnover 6. Other staff benefits 6. Cyber attack defense 7. Networking 4. Web portal/mobile app 5. Disaster recovery and business continuity FINANCE 1. Cost reduction 2. More accurate future cost estimations 3. Back office fixed costs becomes variable 4. Variable cost gets linked to business performance 5. Better cash flow management 6. Better resource utilization AUDIT 1. Space required to entertain auditors 2. Coordination for audit data 3. Administrative coordination ADMININISTRATOR 1. Elimination of physical record keeping and record room requirement 2. Reduction in paper and printer usage 3. Procurement of furniture 4. Office supplies 5. Provision of computers to employees 6. Insurance 7. Rent and Maintenance of premises#12Facilitation to Auditors of our Mutual Fund clients ITMinds' facilitates its clients in the cumbersome process of Audits, both external internal. For us at ITMinds, not only is audit facilitation an integral part of our core service offering but also an opportunity to streamline & improve processes & controls. ITMinds facilitates the auditors throughout the entire duration of audit until the final audit report is issued, which adds value for the outsourcer in the following ways: Saves outsourcers' time and enables them to focus on their core activities Reduces potential conflicts between the audit and auditee Helps increase efficiency in audit process and reduces complexity for senior management of outsourcer Facilitation to both internal and external auditors of the AMC Provision of space at ITMinds premises Strong internal controls & procedures for audit requirements Provision of audit data/schedules to auditors Coordination with the auditor on behalf of the AMC#13Stakeholders in the Mutual Funds industry Business Processes Facilitated in the BPO Cycle MUFAP AMC SECP TRUSTEE ITMINOS BROKERS STATUTORY AUDITORS BANKS COUNTER PARTIES Data Hosting Making Data Available For Regulatory Reporting AMC Facilititate Statuary Audit Data Capturing ITMinds Providing Software Continuous Improvement in Software Data Processing Data Replication NAV Calculation Unit Management/Investment Valuation/Accounting Providing Compliance Related Data Business Continuity Drills Instruction To Trustee Disaster Recovery#14Benefits to the Outsourcer Company Better focus on your core accounting activities BPO Services for Accounting of Retirement Benefit Schemes Your business is unique, and so are the accounting needs of your staff's retirement benefits schemes which includes provident, pension & gratuity funds. This is where we, at ITMinds, will tailor our Reduction of cost for required personnel outsourcing services to the unique demands of your business. By understanding the nuances of your business we are able to provide an agile, efficient and cost effective solution that lets you focus on what you do best. A complete solution to handle the entire spectrum of activities related to employee retirement benefits providing: ►Comprehensive information under one terminal Enriched MIS reports for better decision making ►Highly qualified team with technical & segment expertise Customization for individual business needs Provision of consolidated employee member register for both employee & employer contribution End user web portal access ► Loan & withdrawal management State of the art ERP developed & upgraded in-house Cash flow projections for fund solvency & contribution rates Financial Statements & periodic reports under IAS 19 & IAS 26 Savings in infrastructure More time for the team to divert its focus to strategic re-engineering Robust business continuity & disaster recovery plan Availability of reports Provision of data for better decision making Compliance with Income Tax Ordinance & regulatory requirements Reduction of work load Facilitation in audits RETIREMENT#15王 BPO Services for Standard Accounting Functions We, at ITMinds, offer innovative business solutions enabling your value chain activities to be effective and efficient. We help clients maximize performance in transaction processing, billing, collections and other areas critical to financial integrity and reporting. Thus, we assist companies to achieve transformational finance, reach new heights of efficiency, quality and innovation - and redefine what transformation means through ITMinds finance and accounting outsourcing. Benefits to the Outsourcer Company Maximum scalability Segment expertise of ITMinds' exposure in financial operations Cost saving by eliminating the need of the required resources and infrastructure to handle the operations Time saving allowing you to focus on the core of your competitive edge Under this project of BPO, we facilitate clients by offering following Operational efficiency through collaborative accounting by a team of services: Accounts Receivable Management Cash Management & Accounts Payable Management professional accountants State of the art software Team of professional accountants End to end manageability Investment Business Process Outsourcing for Financial Standardized Planning & Budgeting Accounting Services Facilitation of Audit Fixed Assets Management Strong financial heritage of Central Depository Company Payroll & Related Data Confidentiality Services#16Conclusion Tap predictable cost structure Reduce cost Enables fund manager to focus on core competencies Business Transformation Details of BPO Clients Provides access to specialized expertise Atlas Asset Management MAC Cory R CENTRAL DEPOSITORY A COMPANY FCIL ABL Asset Management Discover the potential MAGNUS