#1randstad AI usage in the Czech Republic rebox 749#2contents. introduction general section businesses already using AI businesses considering using AI AI usage in the HR department respondent profile ר 3 4 8 11 14 16 Ⓒ Randstad | 2#3introduction. In the past years we have noticed a major progress in artificial intelligence and organisations are using it more regularly. The 2023 AI research is dedicated to delivering insights into how companies feel about the evolving AI trends and what are their strategies for the future. 136 business leaders from a variety of industries in Czech Republic, more than half of them using AI their workplace, completed the survey between July-August 2023. Key topics covered in the report include usage, attitude towards the use artificial intelligence, opinions from business that are already using AI or considering doing so. ר#4ר general section.#5general attitude towards AI. 45% of respondents are hopeful and optimistic about AI in the world today in general. 47% of respondents feel neutral about AI in the world today in general. 8% of respondents are pessimistic about AI in the world today in general. do you believe that the development of artificial intelligence should be controlled and regulated by countries and international organizations? 5% 28% yes, but only in a general way yes, and very strictly no, regulation is not necessary 67% 90% of respondents feel like AI will replace some jobs but create new ones, so the impact will not be substantial, while 8% think it will significantly increase unemployment. Only at all. 1% feel like AI will not affect the labour market ר © Randstad | 5#6personal belief about AI. 88% of respondents are not worried that AI could cost their job in the future, whereas 4% think the opposite. 19% of the respondents work with AI on a fairly regular basis. the remaining of the respondents selected "I don't know". do you expect to have to learn to work with AI? yes, and I already use it. 36% yes, but I don't use it yet 55% no, and I don't think I will need it in the future 1% I don't know 8% ר 47% of the respondents work with AI, but only exceptionally. 34% of the respondents don't work with AI at all. Ⓒ Randstad | 6#7company's attitude towards the use of AI. 41% are open to using AI in certain areas. 39% of respondents are already using AI and its tools in their company. 36% of respondents are not using AI, but are considering its use in the near future. 25% of respondents are not using AI, nor considering doing so in the future. we do not yet have a coherent and clear view on the use of AI 46% we are open to the use of AI, but only in certain 41% areas we support the use of artificial intelligence and plan to expand it at large TAY 13% we do not foresee that we could use AI in the future 1% ר Ⓒ Randstad | 7#8ר businesses already using AI#9departments in which AI is used. personnel and human resources management how did AI replacing some jobs affect the number of employees? 64% administration 51% 4% marketing and advertising 45% 9% manufacturing 17% 9% market analysis, development plans and strategies 17% no effect remained almost unchanged decreased increased customer service and support 15% 77% business development 13% finance and accounting 9% management 8% supplier relations 2% logistics and transport 2% 33% of the respondents that mentioned AI has replaced jobs said this happened in the manufacturing or administration sectors. other 15% ר Randstad | 9#10benefits and challenges. the main benefit of using AI are its accuracy and speed. AI's biggest benefits faster processing of data and information, more 77% accurate predictions and analysis higher labour productivity 57% better quality of work and outputs 32% improved customer service and customer AI's main challenges 26% satisfaction employee distrust of the benefits of AI 50% reduction of staff and cost savings 21% lack of qualified staff to work with AI 35% other 8% management distrust of the benefits of AI 17% R high cost of implementing and operating AI 6% other 25% ר O Randstad | 10#11ר businesses considering using AI.#12timeline for implementing AI. within one year within three years in three years at the earliest, 22% or later ר 33% 45% 60% of respondents feel like it will be possible to offer other positions within the company to all employees whose jobs would be replaced by AI, while 40% think that new positions will be offered to only some employees.#13departments where AI will be used. if AI will replace some jobs, how would it affect the number of employees? administration 73% personnel and human resources management 59% manufacturing 27% 20% marketing and advertising 24% will not change will decrease market analysis, development plans and strategies 22% finance and accounting 22% 80% logistics and transport 16% customer service and support 14% business 12% management supplier relations other 6% Out of the 20% respondents that think the number of employees will decrease as a consequence of using AI, 70% consider that it will affect the administration 4% 4% sector, and 50% the manufacturing sector. ר O Randstad | 13#14AI usage in the HR department ר#15AI usage. 40% of respondents are using AI in their company's HR department. 44% of respondents are not using AI in their company's HR department, but are considering it in the near future. 16% of respondents are not using AI in their company's HR department and are not considering it in the near future. areas AI is used, or it is planned to be used recruitment, recruitment interviews 52% employee surveys 40% employee training and education 40% labour market analysis 34% 21% of respondents are providing training to employees in the operating and use of AI. 38% are not providing, but are planning to, human resources management 22% while 42% are not providing, nor considering. other 16% ר O Randstad | 15#16ר respondent profile.#17respondent profile. by the level of the company's presence. 63% international company with foreign capital 37% local company with no foreign capital by sector. 49% manufacturing 8% by number of employees. ICT construction 22% administration & support finance & insurance professional & scientific accommodation & food public administration education healthcare oil & gas social work other <50 15% 51 - 100 8% 101 - 250 251 - 500 18% 501 - 1,000 19% >1,000 17% ר 7% 7% transportation, storage & logistics trade (wholesale utilities & retail) 6% 3% 3% 2% 1% 1% 1% 1% 1% 1% 1% 5% Randstad | 17#18randstad human forward.