#1Investor Presentation Q1 FY21 July 20th, 2020 QSBI Card SBI card 331 0123 4567 8901 123 4567 8901 MONTH/YEAR 12/25 VIJAY KUMAR MONTH YEAR 12/25 VISA MAR Signature AIRY VISA Signature รูเดิมรถเร AIRY ЛІМФА КЛИУН SBI card#2Performance Highlights (Q1 FY21) Profitable operations PAT 393 Cr, YoY 14% ■ ROAA 6.3%, ROAE 28.3% Positive operating leverage; Cost to income 47.2% (Q1 FY20 53.6%) Improving market share ■ Sustaining growth ■ OSBI Card Market share*: Cards 18.3% (Q1 FY20 17.8%), Spends 19.6% (Q1 FY20 17.2%) Growing above industry average 20% YoY growth in cards; 10% YoY growth in Receivables Interest Income driving revenue growth, constitutes 66% of revenue from operations ■ GNPA @ 1.4% at Jun20 (Q1 FY20 2.7%) Asset quality No change in COVID provisions created in Mar'20 Adequate liquidity and CAR Diversified borrowings mix, adequate unutilized banking credit available Healthy CAR @ 24.4%, T-1 @ 20.1% • As per RBI report available till Apr/20 2#3Performance Highlights (Q1 FY21 Vs Q1 FY20) PAT ROAA 393 Cr 6.3% 14% [* 346 Cr] 11 bps [6.5%] CIF 1.06 Cr ▲ 20% [0.88 Cr] Figures in [] represents Q1 FY20 ROAE 28.3% 783 bps [36.1%] OSBI Card CAR 24.4% Tier 1 20.1% 551 bps [18.9%] SPENDS RECEIVABLES GNPA * 19,085 Cr * 23,330 Cr 1.35 % 37% [* 30,174 Cr] 10% [* 21,231 Cr] 133 bps [2.68%] 3#4Key Portfolio Trends New Accounts ('000) 10.5 Growth Metrics Corporate Spends (Cr) Moratorium Accounts ('000) OSBI Card Moratorium Impact & Collections Moratorium Balances (Cr) 74 6.0 2.6 0.9- 41 22 19 181 1,244 1,207 1,251 80 556 677 27 6,669 7,083 1,471 150 Apr-20 May-20 Jun-20 Apr-20 May-20 Jun-20 Apr-20 May-20 Jun-20 Apr-20 May-20 Jun-20 Retail Spends (Cr) Receivables (Cr) Income from fees & services (Cr) Recoveries (Cr) 307_ 12 11 182 248 25,300 21,394 21,931 23,330 0.9 0.7 118- 7,427 6 0.4 5,648 32% 34% 5 32% 30% 21 331 0.2 3,533 38% 185 11 49% 49% 45% 152 6 30% 17% 20% 25% T Apr-20 May-20 Jun-20 Pre-COVID Apr-20 May-20 Jun-20 Apr-20 May-20 Jun-20 Apr-20 May-20 Jun-20 Transactor Revolver EMI Pre-COVID refers to Average of Dec19-Feb20 Daily level Pre COVID Daily level Current Monthly#5Market Share Steadily increasing our share of pie in the industry Cards in force 18.3% 18.3% 17.6% 16.7% 15.3% 14.8% I Spends OSBI Card 19.6% 17.9% 16.7% 17.1% 13.2% 11.9% FY16 FY17 FY18 FY19 FY20 Apr 20 FY16 FY17 FY18 FY19 FY20 1M FY21 As per RBI report available till Apr'20 5#6New Accounts and Cards-in-force New Accounts ('000) 797 851 288 Q1 FY20 Q4 FY20 Q1 FY21 Channel wise Split 55.3% 53.7% 42.0% Cards-in-force ('000) OSBI Card 10,548 10,602 8,820 Q1 FY20 Q4 FY20 Q1 FY21 Channel wise Split 58.0% 46.3% 44.7% 38.2% 38.2% 38.6% 61.8% 61.8% 61.4% Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 SBI Sourcing Open market sourcing Q1 FY21 SBI Sourcing Q1 FY20 Q4 FY20 Q1 FY21 Open market sourcing#7Portfolio Growth 30,174 Spends (Cr) 32,429 19,085 OSBI Card Receivables (Cr) 21,231 24,141 23,330 Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 Q1 FY21 Spend per Card ('000) 141 126 72 Receivable per Avg Card (*) 24,072 22,888 22,005 Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 Q1 FY21 30 day spend active rate % 54.9% 53.5% 40.4% Receivable Mix % 31% 32% 30% 38% 40% 45% 31% 27% 25% Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 Q1 FY21 Transactor Revolver Term#8Portfolio Insights Occupation Cards-in-Force As on 30th Jun 2020 New Sourcing For Q1 FY21 21% 79% Salaried Category Age profile 32% 47% 21% 25% 24% 51% OSBI Card By City Tier 11% 17% 33% 38% ■Salaried ■Self Employed ■Govt/PSU Cat A Cat B Under 30 31-45 >45 ■Tier 1 Tier 2 Tier 3 Others 1.26 0.87 0.92 1.17 15% 0.65 22% 10% 1.25 0.87 30% 35% 14% 39% 85% 0.94 Salaried ■Self Employed Indexed 30+ delinquency 26% 48% 24% 0.93 1.06 52% 1.01 0.98 ■Govt/PSU Cat A Cat B Under 30 31-45 >45 Tier 1 ■Tier 2 Tier 3 Others * Re-categorization of cities#9Retail Spend Insights Online Retail Spend % 56.1% 43.0% 44.9% 44.2% 36.6% Spends Categories Category 1 Departmental Stores, Fuel, Health, Utilities, Education & Direct Marketing Category 2 % Growth Online 23% OSBI card % Growth Point of Sale 32% Consumer durables, Apparel, Jewellery 21% 41% & Restaurant FY17 FY18 FY19 FY20 Q1 FY21 Category 3 Travel agents, Hotels, Airline & Railways % growth of Jun'20 over average of Dec'19 to Feb'20 78% ▼ 85% 9#10Financial Results Figures in Cr OSBI Card Q1 FY20 Q4 FY20 Q1 FY21 YoY QoQ FY20 PAT Total Income 2,304 2,510 2,196 -5% -13% 9,752 Finance Costs 302 334 275 -9% -18% 1,301 Credit Costs 397 838 485 22% -42% 1,940 Operating Costs YoY% QoQ% 14% 371% 1,073 1,226 907 -15% -26% 4,781 PBT 533 112 528 -1% 371% 1,730 346 393 84 Cost to Income 53.6% 56.3% 47.2% (635)Bps (909)Bps 56.6% Gross NPA 2.7% 2.0% 1.4% (133)Bps (66)Bps 2.0% Q1 FY20 Q4 FY20 Q1 FY21 ROAA 6.5% 1.3% 6.3% (11)Bps 505Bps 5.5% ROAE 36.1% 6.5% 28.3% EPS 3.71 0.89 4.19 (783)Bps 13% 2,173Bps 27.4% 371% 13.3 10#11Explaining Returns Q1 FY20 Q4 FY20 Q1 FY21 Interest Income 19.6% 21.0% 22.8% YOY 318 bps QoQ 177 bps Fees and other Income 22.1% 16.9% 12.0% -1011 bps -491 bps Recoveries 1.3% 1.2% 0.6% -69 bps -57 bps Total Income 43.1% 39.1% 35.4% -763 bps -371 bps Finance Costs 5.6% 5.2% 4.4% -121 bps -78 bps Net Revenue 37.4% 33.9% 31.0% -642 bps -292 bps Credit Costs 7.4% 13.1% 7.8% 42 bps -524 bps Operating Costs 20.1% 19.1% 14.6% -541 bps -447 bps PBT 10.0% 1.7% 8.5% -143 bps 678 bps Taxes 3.5% 0.4% 2.2% -132 bps 173 bps ROAA 6.5% 1.3% 6.3% -11 bps 505 bps Avg Assets/Avg Equity 5.6 5.0 4.5 ROAE 36.1% 6.5% 28.3% -783 bps 2,173 bps OSBI Card 11#12Revenue Growth Q1 FY20 Q4 FY20 Q1 FY21 YoY QoQ Revenue from Operations Other Income Total Income Finance Costs Net Revenue 2,068 236 2,433 2,152 4% -12% Q1 FY20 77 43 -82% -44% 2,304 2,510 2,196 -5% -13% 20% 302 334 275 -9% -18% 2,002 2,176 1,921 -4% -12% 23% Interest Income Yield 21.2% 22.1% 23.9% 269 bps 175 bps Cost of Funds 8.2% Net Interest Margin 15.1% 7.5% 16.6% 6.6% 19.2% (158) Bps (88) Bps 7% 414 bps 260 bps Figures in Cr OSBI Card Composition Revenue from operations 51% 20% Interest Income Spend based Q4 FY20 18% 7% 12% Q1 FY21 14% 55% 8% 66% Subscription based Instance based & other 12#13Figures in Cr Capital Adequacy and Borrowings Cost of funds OSBI Card Borrowing Composition (Jun'20) 8.2% 7.5% 6.6% Q1 FY20 Q4 FY20 Q1 FY21 Capital Adequacy Ratio 24.4% 22.4% 17.7% 20.1% 18.9% 14.3% Q1 FY20 Q4 FY20 Q1 FY21 Q1 FY20 Q4 FY20 Q1 FY21 Tier-1 Total CAR Leverage 6.2 4.7 4.0 Q1 FY20 Q4 FY20 Q1 FY21 28% 57% 15% Bank Lines Commercial Papers Debentures Credit Ratings Short Term A1+ by CRISIL & ICRA Long Term AAA/Stable by CRISIL & ICRA 13#14Structural Liquidity (ALM) Asset Liability Maturity profile - Jun'20 2,555 4,860 3,334 3,056 2,983 2,784 2,757 2,661 2,200 2,333 2,254 2,389 1,750 1,565 1,443 1,411 Inflows Outflows 6,311 527 4 1,560 1-7 D 8-14 D 15-30/31 D 1-2M 2-3M 3-6M 6-12 M 1y-3y 3y-5y >5 yr Cumulative mismatches 356 478 557 836 1,158 4,268 5,641 5,273 4,750 Figures in Cr OSBI Card ■ Well matched ALM ■4,978 Cr (30%) of sanctioned bank lines unutilized and draw down as at Jun'20 available for 14#15Operating Costs Figures in Cr OSBI Card Q1 FY20 Q4 FY20 Q1 FY21 YOY QoQ Positive Operating Leverage Employee Cost 104 133 112 7% -16% YoY 11% QoQ 14% Depreciation 29 29 28 -5% -3% -4% CSR 0 17 6 -62% -12% -15% Other operating expenses 939 1,047 761 -19% -27% -26% Operating Costs 1,073 1,226 907 -15% -26% Cost to Income % 53.6% 56.3% 47.2% (635)bps (909)bps Income growth Opex growth 15#16Asset Quality Figures in Cr OSBI Card Key highlights Q1 FY20 Q4 FY20 Q1 FY21 YOY QoQ Impairment and losses 397 838 485 22% -42% 2.68% GNPA 2.01% Gross Loss on Loans 396 838 485 22% -42% 1.35% Gross write off Provision 240 351 405 69% 15% Q1 FY20 Q4 FY20 Q1 FY21 156 (3) 80 -49% -2760% COVID provisions 489 72.0% 67.2% 68.3% Recoveries (70) (76) (38) -46% -50% PCR Net Credit Costs 326 762 447 37% -41% Q1 FY20 Q4 FY20 Q1 FY21 Net Credit Costs( Ex-COVID) 326 273 447 37% 64% Gross Credit Cost % 8.0% 13.7%* 8.2% 21Bps -552Bps Net Credit Cost % 6.6% 12.5%# 7.5% 97Bps -492BPS ECL % 6.0% 5.5% 3.6% *EX COVID: 5.7%; # EX COVID 4.5% Q1 FY20 Q4 FY20 Q1 FY21 Impairment and losses also includes provisions on other assets 16#17Shareholders Summary Shareholding pattern, 30th Jun 2020 Resident Others 2.03% Individuals MF 5.74% 2.58% FPI 4.23% CA Rover Holdings 15.89% OSBI Card Top 20 Shareholders as on 30th Jun 20 S. No Name of Shareholder % 1 State Bank Of India 69.51 2 CA Rover Holdings 15.89 3 BNP Paribas Arbitrage - ODI 0.73 4 HDFC Trustee Company Ltd. A/C HDFC Balanced Advantage Fund 0.58 5 Government Pension Fund Global 0.41 6 HDFC Trustee Company Limited-HDFC Equity Fund 0.32 7 HDFC Trustee Company Ltd. A/C HDFC Top 100 Fund 0.28 8 Pioneer Investment Fund 0.27 9 Societe Generale - Odi 0.21 10 Kotak Standard Multicap Fund 0.20 11 Thornburg Developing World Fund 0.20 12 Robeco Capital Growth Funds 0.19 13 Fidelity Investment Funds - Fidelity Asia Fund 0.18 14 RWC Emerging Markets Equity Master Fund Limited 0.16 15 AIA International Limited - Relative Asia Equity Portfolio 0.14 Promoter Group 16 India Infoline Finance Limited 0.14 SBI & Subs. 69.53% (SBI - 69.51%) 17 Fidelity Investment Funds Icvc - Fidelity Global Focus Fund 0.13 18 Canara Robeco Mutual Fund A/C Canara Robeco Emerging Equities 0.13 19 ITPL Invesco India Growth Fund 0.12 20 Best Investment Corporation Managed By Columbia Management Investment Advisers, LLC. 0.11 17#18P&L Summary Figures in Cr OSBI Card P&L Q1 FY20 Q4 FY20 Q1 FY21 YOY QoQ FY20 Interest Income 1,049 1,348 1,412 35% 5% 4,841 Income from fees and services 916 959 668 -27% -30% 3,979 Service Charges 29 35 17 -41% -52% 118 Business development incentive income 72 87 54 -25% -38% 327 Insurance commission income 3 -41% -57% 11 Net gain on fair value changes -11% Total Revenue from operations 2,068 2,433 2,152 4% -12% 9,276 Total Other Income Total Income 236 77 43 -82% -44% 476 2,304 2,510 2,196 -5% -13% 9,752 Finance costs 302 334 275 -9% -18% 1,301 Employee benefits & Expenses 104 133 112 7% -16% 468 Depeciation, amortisation & impairement 29 29 28 -5% -3% 104 Operating & Other expenses 939 1,047 761 -19% -27% 4,189 CSR Expenses 17 6 -62% 20 Impairment losses & bad debts 397 838 485 22% -42% 1,940 Net loss on fair value changes 1 Total expenses Profit before tax Profit after tax 1,772 2,398 1,667 -6% -30% 8,023 533 112 528 -1% 371% 1,730 346 84 393 14% 371% 1,245 18#19Balance Sheet Summary Figures in Cr OSBI Card Balance Sheet Assets Loans (Net) Cash & Bank Balances Jun19 Mar20 Jun20 YOY QoQ 20,457 22,812 21,921 7% -4% 578 676 593 3% -12% Other Financial Assets 296 276 313 6% 13% Total Financial Assets 21,330 23,764 22,828 7% -4% PP&E, Intangible & Right of use assets 380 335 315 -17% -6% Deferred Tax Assets 162 275 279 72% 1% All other Non Financial Assets 786 929 838 7% -10% Total non financial Assets 1,328 1,539 1,432 8% -7% Total Assets 22,658 25,303 24,260 7% -4% Liabilities and equity Equity Share Capital 837 939 939 12% 0% Other Equity 3,093 4,402 4,712 52% 7% Total Equity 3,930 5,341 5,651 44% 6% Borrowings including lease liabilities 16,095 17,365 16,076 0% -7% All other financial liabilities 1,123 1,401 949 -15% -32% Total financial liabilities 17,218 18,765 17,025 -1% -9% Provisions 1,012 603 1,037 3% 72% Other non financial liabilities 498 593 546 10% -8% Total non financial liabilities 1,510 1,196 1,583 5% 32% Total liabilities and equity 22,658 25,303 24,260 7% -4% 19#20Annexures SBI card PRIME OSBI Card OSBI Card 432 01234567 8901 MONTH/YEAR 12/25 VIJAY KUMAR >))) SimplySAVE 123 4567 8901 VALID MONTH/YEAR THRU 12/25 VISA AR Signature A12 VISA Platinum bl9gunw AIRY 20#21• Growth Drivers Growth e-Sourcing: Focus on Digital Application through video KYC, & e-Sign • Open Market: Leverage Live Location, & dynamic • • • Technology Digital Journey: Digital transformation of all customer touchpoints Remote Workforce: Expand remote workforce through Secure Access Advanced Analytics: Continue to leverage Data Lake, for growth and servicing N • • • • • • • allocation for optimization Banca: Continue to expand SBI sourcing through Advanced Data Analytics / YONO Online Spends: Grow online spends through e-comm. Partner API Integration Promote Contactless: Expand contactless, QR based payments & Host Card Emulation Cross Sell / Upsell: Hyper personalization & targeted offers through Data Analytics Manage Risk Portfolio Management: Granular micro segmentation for risk mitigation Underwriting Automation: Enhance risk models through Machine Learning Risk Robotics: New Robots launch in risk management Advanced Collections: • Location Intelligence integration into Collections CRM Establish Centralized Collections Control Room Dynamic account allocation module integrated in Collections CRM OSBI card • · · Customer Engagement Self Service through Artificial Intelligence: Increase self-service penetration through Advanced Chatbots & Microbots Personalization: Customer segmentation and personalization of services through Customer 360 degree analysis with automatic next best offer Advanced Knowledge Bot: Enhance Knowledge Bot to have deep insights for proactive customer support • • • Productivity Dynamic Resourcing: Redeployment of resources/employees to optimize costs Cost Control Eliminate/defer non-priority expenditures Contracts: Renegotiate commercials with vendors/Service providers 21 21#22Brand Campaigns Brand Film- 'Ghar mein khushiyaan' SBI card Contactless Film - 'Tap into the new normal' Tap to your own beat. VISA Tap to pay with contactless Visa SBI Credit Card. Objective: Build stronger bond with consumers, by empathizing & inspiring them during the times of COVID-19 Film Idea: A message to stay positive by finding new joys / happiness at home & create memories to cherish Media deployed: Digital & Social Media Link: https://youtu.be/8Dex6YmtaAw Objective: Campaign created in collaboration with VISA to promote Contactless Payments Film Idea: Builds on the 'Tap to Pay' action, aptly capturing simplicity & convenience of Contactless payments Media deployed: Digital & Social Media Link: https://youtu.be/mA3bQbBEK8k 258 Mn+ Impressions 90 Mn+ Views Featured in YouTube India's Leaderboard of 'Most Watched PSA (Public Service Announcement) Ads' during Mar- May 2020 2nd Most Watched PSA Ad 2 97 Mn+ Impressions 39 Mn+ Views The film launched in June'20 achieved higher than benchmark View Through Rate, indicating higher engagement amongst our TG 22#23Product Brief Core Cards SBI Card PRIME QSBI Card AMPER 01234567 8901 4321 0123 4567 8901 12/25 12/25 VIJAY KUMAR VISA VIJAY KUMAR Signature SBI Card Elite SBI Card SimplyCLICK 4321 0123 4567 8901 Banking Retail Co-Brand Cards Travel QSBI Card lifestyle home OSBI Card CLUB Vistara SBI Card PRIME Cite 1234567 8901 1225 VISA VIJAY KUMAR Signature SBI Card PRIME VISA Signature LANDMARK REWARDS 4356 1612 345 7890 LOTHL 12/25 VIJAY KUMAR VISA Signature PRIME VIVAAN BHATT Central Bank SBI Card Lifestyle Home Centre SBI Card Club Vistara SBI Card PRIME SBI Card CITY UNION BANK SBI Card >))) PRIME »)) SimplySAVE A 224567 8901 MONTH/YEAR 12/25 12/25 VIJAY KUMAR VISA VIJAY KUMAR Platinum SimplyCLICK SBI Card SBI Card 4321 01234567 4901 12/25 Dr. VIJAY KUMAR VISA BOS. MOS Signature Doctor's SBI Card SHAURYA OSBI Card 6543 2101 2345 6789 MONTH YEAR 112/25 RuPay SELECT VIJAY KUMAR AIRFORCE/ARMY/NAVY VISA Platinum SimplySAVE SBI Card 4047 4523 4567 8901 12/25 VIJAY KUMAR VISA Signature fbb)) SBI card STYLEUP VIJA KU 438 1123 9567 8901 VISA Platinum City Union Bank SBI Card fbb Style Up SBI Card SBI card OSBI Card Elite Business Platinum VRE USL? 8901 VELAY KUMAR mastercard. SBI Card Elite Business SBI Card Unnati 4322 2234567 4902 12/25 VIJAY KE VISA Platinum Shaurya Select SBI Card SBI Card Unnati FEDERAL BANK 4321 0123 4567 8901 VISA VIJAY KUMAR MONTH/YEAR 12/25 Federal Bank SBI Card TATA QSBI Card 4321 0123 4567 8901 12/25 VIJAY KUMAR VISA Signature OSBI Card Vijay Kumar VISA OLA Money SBI Card ETIHAD CUEST SBI Card VIJAY KUMAR Air India SBI Signature VISA Sipmature Card Etihad Guest SBI Premier Card Mumbai Metro OSBI Card SBI Card titanium 5242 4792 8123 6789 TITANIUM VIJAY KUMAR 4321 0122 567 8901 2/25 VISA 5321 0123 4567 8901 MasterCard VIJAY KUMAR Platinum SBI Card D Apollo Platinum 4321 0123 4567 8901 VISA VIJAY KUMAR 12/29 South Indian Bank SBI Card Tata Card BPCL SBI Card IRCTC SBI Card 5432 1012 3456 7890 VIJAY KUMAR MONTH YEAR 12/25 Apollo SBI Card mastercard Mumbai Metro SBI Card OSBI Card yatra QSBI card titanium 12/25 VIJAY KUMAR 4356 1612 3456 7890 VISA 5321 0123 4567 8901 12/25 VIJAY KUMAR Signature mastercard, IRCTC SBI Card Premier Yatra SBI Card 23#24Awards and Recognitions Recent QSBI Card ☐ ■ The Stevie Award for Project Shikhar under "Sales Distinction of the Year -Financial services in Silver Category" at the 14th Annual Stevie Awards for Sales and Customer Services 2020, held at Las Vegas, Nevada USA. Iconic Brand of India 2020 at the Economic Times Iconic Brand Digital Conclave held on 30th June, 2020. ■ Best BFSI Brand 2019-20 by Economic Times in February 2020. Previous ☐ ☐ ■ ◉ ☐ ◉ ■ ☐ Economic Times Most Promising Business Leaders of Asia, 2019-20 Award to Mr. Hardayal Prasad -MD & CEO during Economic Times Asian business leader conclave at Singapore. Most Effective Arrangements: Financial Crime & Sanctions Compliance award at the Global 'Compliance Register Platinum Awards 2019' at London. Golden Bridge Awards in the categories of customer service department of year in 2019 at San Francisco Stevie (Gold Award) for customer service executive of year in 2019 and Stevie (Silver Award) for the customer service department of the year in 2019 by the International Business Awards at Vienna Champion Security Award for the South Asia region at Visa Security Summit 2019 held in Shanghai China. SKOCH Award (Gold) for SBI Card Loyalty and Rewards Program and SKOCH Award (Gold and Order of Merit) for Project Shikhar in Payment Category at New Delhi. Best Data Quality Award (NBFC Segment) at the CIBIL Annual TransUnion Conference 2019 held at Mumbai. VISA Global Service Quality Award for 'Emerging Payment Adoption - Visa Direct' at Gurgaon. Best In-house Legal team award in the BFSI Sector by Indian Corporate Counsel Association at New Delhi. 24#25Glossary New Accounts Term Sum of all accounts opened in a reporting period. Description QSBI Card Card-in-force Spends Receivables Market share - CIF Market share - Spends Averages Spends per card Average loans per cards Yield % COF % Cost to Income % ROAA ROAE Shareholders' equity Sum of all credit cards issued by us, including suspended credit cards that may be reactivated in future, net of cancelled and deactivated credit cards. Total card spends constitutes the aggregate notional amounts transacted by our cardholders in a reporting period. Total credit card receivables outstanding from our cardholders at end of the reporting period. Market share of total cards outstanding is calculated by dividing our total cards outstanding by the industry-wide total cards outstanding, as obtained from data published by the RBI. Market share of total card spends is calculated by dividing our total card spends by the industry-wide total card spends, as published by the RBI, for the reporting period. Two-point average of the opening and closing dates of the period. Average card spends per cards outstanding is calculated by dividing our total card spends by the average total cards outstanding for the period (annualized) Average loans per cards outstanding is calculated as total loans at the end of the reporting period divided by total cards at the end of the reporting period. Calculated as interest income divided by average receivables for the period (annualized) Calculated as total finance costs for the period divided by average borrowings for the period (annualized) We calculate our cost to income ratio as operating and other expenses divided by total income after subtracting Finance cost. Calculated as net profit divided by average total assets for the period (annualized) Calculated as net profit divided by the average shareholders' equity for the period (annualized) Shareholders' equity is defined as sum of share capital, reserves and surplus excluding reserves created out of amalgamation 25#26Disclaimer OSBI Card The information contained in this presentation is for information purposes only and does not constitute an offer or invitation to sell or purchase any securities of SBI Cards and Payment Services Limited in India or in any other jurisdiction. This presentation is not intended to be a prospectus or an offer document under any applicable law. This presentation may contain certain forward looking statements which have purely been made basis Management's expectations, assumptions and estimates, known or unknown risks. Such statement typically contain the terms / phrases (including but not limited to) "will", "believe", "aim", "may", "would", "expect", "would/may result", "goal", "strategy", "anticipate", "intend", "seek", "plan", "objective", "contemplate", "project", "anticipate", etc., These statements are neither factual nor based nor do they constitute any historical information about the Company and are subject to change / uncertainties in future. The actual financial or other results may materially differ from such statements and the investors are advised not to make any decisions merely on these. The Management is further not expected to update these in future as and when there is a change impacting such estimates / possibilities. The recipients should carry their own due diligence in respect of the information contained in the presentation. This presentation is strictly confidential and is intended only for the exclusive use of the recipients thereof, subject to the provision state herein, and may not be disclosed, reproduced, retransmitted, summarized, distributed or furnished, in whole or in part, to any other person. This presentation should not form basis of, or be relied upon in any connection with any contract or commitment whatsoever. Figures for previous period/year have been regrouped or recategorized wherever necessary to conform to the current period's/year's presentation. Totals in some columns/rows/graphs may not agree due to rounding-offs. 26#27Thank You SBI card OSBI Card SimplySAVE 4321 0123 4567 8901 VALID MONTH/YEAR THRU 12/25 VIJAY KUMAR - ЛІЛУА КПИУК TS\52 OSBI Card )))) SimplyCLICK 123 4567 8901 VALID 12/25 THRU VISA MAR Platinum blow ۱۷۷ MONTH/YEAR 75152 VISA Platinum ΛΙΖΗ