#1Bank of Cyprus Holdings Announcement KOINO KYNPI W WN 3 Preliminary Group Financial Results for the year ended 31 December 2022 and Updated Financial Targets Nicosia, 20 February 2023 EUROMONEY AWARDS FOR EXCELLENCE CYPRUS BEST BANK 2022 The Banker Bank of the Year 2002 CYPRUS#2Key Highlights for the year ended 31 December 2022 Cypriot economy outperforms Eurozone • Economic growth of 4.4%¹ in 4Q2022, and expected growth of c.3.0%¹ for 2023 well above the eurozone average Record new lending of €2.1 bn up 17% yoy • Net performing loan book of €9.6 bn, up 3% yoy Strong growth of underlying profitability • NII of €370 mn up 25% yoy, of which €136 mn in 4Q2022, up 53% qo . • . Total operating expenses² down 1% yoy; cost to income ratio² at 49% down 11 p.p. yoy Profit after tax before non-recurring items of €188 mn, up 107% yoy reflecting positive gearing to rising interest rates Profit after tax of €80 mn for 4Q2022 vs loss of €59 mn for 3Q2022 including one-off Voluntary Staff Exit Plan (VEP) charge of €101 mn Profit after tax of €71 mn for FY2022 vs €30 mn for FY2021 Recurring ROTE³ of 11.3% for FY2022 and 19.1% for 4Q2022 Robust capital and liquidity . CET1 ratio of 15.4% and Total Capital ratio of 20.6%4 Deposits at €19.0 bn up 8% yoy and broadly flat qoq Strong liquidity position with €7.6 bn 5 placed at the ECB; well positioned to benefit from further interest rate increases NPE ratio at 4.0% • NPE ratio at 4.0% (1.3% net) down 8.4 p.p. yoy Coverage at 69%; cost of risk at 44 bps . €0.6 bn NPE sale (Helix 3) completed in November 2022 Strong fundamentals with performing loan book better positioned to face external shocks Source: Ministry of Finance Excluding special levy on deposits and other levies/contributions Recurring ROTE is calculated as Profit after Tax and before non-recurring items divided by (average Shareholders' equity minus Intangible assets) 123 1. 2. 3. 456 4. 5. Excluding TLTRO III of €2.0 bn 6. Calculated as NPEs net of provisions over net loans Allowing for IFRS 9 and temporary treatment for certain FVOCI instruments transitional arrangements 2#3Group Chief Executive Statement "We are pleased to announce a positive set of financial results for 2022, exceeding our targets and confirming the sustainability of our business model with well-diversified revenues and disciplined cost containment despite inflationary pressures. Our profit after tax before non-recurring items of €188 mn has more than doubled on the prior year, corresponding to a return on tangible equity of 11.3%. Against the backdrop of the challenging global and European economic environment, the Cypriot economy is proving resilient and is delivering strong growth notwithstanding headwinds. In the fourth quarter, GDP increased by 4.4% in Cyprus and is forecast to grow by c.3.0% in 2023, according to the Ministry of Finance, outperforming the Eurozone average. As the largest financial group in Cyprus, we continued to support the economy by extending a record €2.1 bn of new loans in 2022, an increase of 17% on the prior year, whilst maintaining strict lending criteria. Our net performing loan book of €9.6 bn grew by 3% in 2022 and it demonstrates strong fundamentals to withstand uncertainties in the macroeconomic outlook. During 2022 we generated total income of €699 mn and a positive operating result of €318 mn, up 62% on 2021. Net interest income amounted to €370 mn, up 25% on the prior year, of which €136 mn was generated in the fourth quarter. Our non-interest income was marked by strong performance in net fee and commission income as well as exceptionally strong insurance income in 2022 and contributed 47% to total income. Operating expenses decreased by 1% as the efficiency actions undertaken during the year more than offset inflationary pressures. As a result our cost to income ratio, excluding special levies and other contributions, improved by 11 p.p. in the year to 49%. Our cost of risk of 44 bps remained well within our target range, reflecting healthy asset quality performance. The reported result was a profit of €71 mn for the year ended 31 December 2022, reflecting the large restructuring charge we took earlier in the year for our Voluntary Staff Exit Plan. In November 2022 we completed Project Helix 3 and derecognised c. €550 mn NPEs from our balance sheet. Together with further organic NPE reduction of €360 mn our NPE ratio stood at 4% as at 31 December 2022, achieving our 2022 NPE ratio target of sub-5%. Our capital position remains robust and comfortably in excess of our regulatory requirements. We ended the year with a Total Capital ratio and CET1 ratio of 20.6% and 15.4% respectively, both on a transitional basis. Our liquidity position remains strong, as such our cash balances with ECB (excluding TLTRO III of €2.0 bn) amounted to €7.6 bn, leaving the Bank well positioned to benefit from further interest rate increases. Deposits on our balance sheet remained broadly flat during the quarter but increased by 8% on the prior year, to €19.0 bn. Capitalising on this strong performance we are today upgrading our ROTE target for 2023 to over 13% from over 10%, laying the foundations to commence meaningful dividend distributions from 2023 onwards, subject to regulatory approval and market conditions. The ROTE target upgrade is facilitated by our positive gearing to rising interest rates, the significant contribution from non-interest income whilst maintaining cost discipline, a healthy loan portfolio and solid capital position." Panicos Nicolaou 3#4A. Preliminary Group Financial Results - Statutory Basis Unaudited Consolidated Income Statement for the year ended 31 December 2022 2022 2021 (restated)* €000 €000 Turnover Interest income Income similar to interest income Interest expense Expense similar to interest expense Net interest income Fee and commission income 904,213 754,633 428,849 360,928 22,119 27,621 (65,821) (67,057) (14,840) (25,192) 370,307 296,300 202,583 180,212 Fee and commission expense (10,299) (8,416) Net foreign exchange gains 31,291 16,503 Net gains/(losses) on financial instruments 10,052 (21,323) Net gains on derecognition of financial assets measured at amortised cost 5,235 3,859 Income from assets under insurance and reinsurance contracts 114,681 205,861 Expenses from liabilities under insurance and reinsurance contracts (43,542) (144,817) Net losses from revaluation and disposal of investment properties (999) (1,828) Net gains on disposal of stock of property 13,970 13,296 Other income Total operating income 16,681 14,244 709,960 553,891 Staff costs (294,361) (218,633) Special levy on deposits and other levies/contributions (38,492) (36,350) Provisions for pending litigations, regulatory and other matters (net of (11,880) 523 reversals) Other operating expenses (166,365) (167,711) Operating profit before credit losses and impairment 198,862 131,720 Credit losses on financial assets (59,529) (46,144) Impairment net of reversals on non-financial assets (29,549) (49,456) Profit before tax Income tax Profit after tax for the year Attributable to: Owners of the Company Non-controlling interests 109,784 36,120 (35,812) (4,243) 73,972 31,877 71,106 29,709 2,866 2,168 Profit for the year 73,972 31,877 Basic and diluted profit per share attributable to the owners of the 15.9 6.7 Company (€ cent) * Comparative information was restated following certain changes in the presentation of the primary statements. 4#5A. Preliminary Group Financial Results - Statutory Basis (continued) Unaudited Consolidated Balance Sheet as at 31 December 2022 Assets 2022 €000 2021 (restated)* €000 Cash and balances with central banks 9,567,258 9,230,883 Loans and advances to banks Derivative financial assets Investments at FVPL 204,811 291,632 48,153 6,653 190,209 199,194 Investments at FVOCI 467,375 748,695 Investments at amortised cost 2,046,119 1,191,274 Loans and advances to customers 9,953,252 9,836,405 Life insurance business assets attributable to policyholders 542,321 551,797 Prepayments, accrued income and other assets 639,764 616,219 Stock of property 1,041,032 1,111,604 Investment properties 85,099 117,745 Deferred tax assets 227,521 265,481 Property and equipment 253,378 252,130 Intangible assets 168,322 184,034 Non-current assets and disposal groups held for sale 358,951 Total assets 25,434,614 24,962,697 Liabilities Deposits by banks 507,658 457,039 Funding from central banks 1,976,674 2,969,600 Derivative financial liabilities 16,169 32,452 Customer deposits 18,998,319 17,530,883 Insurance liabilities 679,951 736,201 Accruals, deferred income, other liabilities and other provisions 384,004 361,977 Provisions for pending litigation, claims, regulatory and other matters 127,607 104,108 Debt securities in issue 297,636 302,555 Subordinated liabilities 302,104 340,220 Deferred tax liabilities 43,822 46,435 Total liabilities Equity 23,333,944 22,881,470 Share capital 44,620 44,620 Share premium 594,358 594,358 Revaluation and other reserves 178,240 213,192 Retained earnings 1,041,152 986,623 Equity attributable to the owners of the Company 1,858,370 1,838,793 Other equity instruments 220,000 220,000 Non-controlling interests 22,300 22,434 Total equity 2,100,670 2,081,227 Total liabilities and equity 25,434,614 24,962,697 * Comparative information was restated following certain changes in the presentation of the primary statements. 5#6B. Preliminary Group Financial Results - Underlying Basis Unaudited Consolidated Income Statement € mn FY2022 FY2021 (restated)1 4Q2022 3Q2022 2Q2022 1Q2022 gog +% yoy +% Net interest income 370 296 136 89 74 71 53% 25% Net fee and commission income 192 172 50 48 50 44 4% 12% Net foreign exchange gains and net gains/(losses) on financial 36 25 12 13 5 60 -8% 45% instruments Insurance income net of claims and 71 61 23 23 15 17 16 53% 17% commissions Net gains/(losses) from revaluation and disposal of investment 13 properties and on disposal of stock 13 13 2 4 2 5 -36% 4% of properties Other income 17 14 5 3 LO 5 4 57% 17% Total income 699 581 228 172 153 146 33% 20% Staff costs (190) (202) (44) (46) (50) (50) -6% -6% Other operating expenses (153) (145) (45) (35) (37) (36) 25% 5% Special levy on deposits and other (38) (36) (11) (10) (7) (10) 17% 6% levies/contributions Total expenses (381) (383) (100) (91) (94) (96) 9% -1% Operating profit 318 198 128 81 59 50 60% 62% Loan credit losses (47) (66) (11) (13) (11) (12) -10% -30% Impairments of other financial and (33) (36) (13) (7) (8) (5) 72% -9% non-financial assets Provisions for pending litigations, regulatory and other matters (net of (11) 2 (8) ล (1) (0) 202% reversals) Total loan credit losses, (91) (100) (32) (22) (20) (17) 42% -8% impairments and provisions Profit before tax and non- 227 98 96 59 39 33 67% 133% recurring items Tax (36) (5) (16) (8) (6) (6) 94% Profit attributable to non-controlling (3) (2) (1) (1) (1) 0 -16% 32% interests the owners of the Company) costs organic Profit after tax and before non- recurring items (attributable to Advisory and other restructuring Profit after tax - organic (attributable to the owners of the 177 Company) Provisions/net profit/(loss) relating 188 91 79 50 50 32 32 24 27 64% 107% (11) (22) (1) (5) (4) (1) -70% -48% 69 69 78 45 45 28 26 78% 155% 1 to NPE sales² (7) 2 (1) 1 (1) -109% Restructuring and other costs relating to NPE sales² (3) (16) 0 (2) 0 (1) -79% -82% Restructuring costs - Voluntary Staff Exit Plan (VEP) (104) (16) . (101) Profit/(loss) after tax (attributable 71 30 80 to the owners of the Company) 60 (59) 29 29 21 27 (3) -100% 139% 6#7B. Preliminary Group Financial Results - Underlying Basis (continued) Unaudited Consolidated Income Statement- Key Performance Ratios Key Performance Ratios³ FY2022 FY2021 4Q2022 3Q2022 2Q2022 1Q2022 god +% yoy +% Net Interest Margin (annualised) 1.65% 1.45% 2.36% 1.53% 1.33% 1.32% 83 bps 20 bps Cost to income ratio 54% 66% 44% 53% 61% 66% -9 p.p. -12 p.p. Cost to income ratio excluding special levy on deposits and 49% 60% 38% 47% 57% 59% -9 p.p. -11 p.p. other levies/contributions Operating profit return on 1.2% 0.8% 2.0% 1.2% 0.9% 0.8% 80 bps 40 bps average assets (annualised) Basic earnings/(losses) per share attributable to the owners 15.94 6.66 17.98 (13.27) 6.45 4.78 31.25 9.28 of the Company (€ cent) Basic earnings after tax and before non-recurring items per 42.35 20.50 17.92 10.91 7.31 6.20 7.01 21.85 share attributable to the owners of the Company (€ cent) Return on tangible equity (ROTE) after tax and before non- 11.3% 5.5% 19.1% 11.7% 7.8% 6.7% 7.4 p.p. 5.8 p.p. recurring items (annualised) Return on tangible equity 4.3% 1.8% 19.2% (14.2%) 6.9% 5.2% 33.4 p.p. 2.5 p.p. (ROTE) 1. Comparative information was restated following a reclassification of approximately €1 million loss relating to disposal/dissolution of subsidiaries and associates from 'Net foreign exchange gains and net gains/(losses) on financial instruments' to 'Other income'. 2. 'Provisions/net loss relating to NPE sales' refer to the net loss on transactions completed during the year/period, whilst 'Restructuring and other costs relating to NPE sales' refer mainly to the costs relating to these trades. For further details please refer to Section B.2.4. 3. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point Commentary on Underlying Basis The financial information presented in this Section provides an overview of the preliminary Group financial results for the year ended 31 December 2022 on an 'underlying basis', which the management believes best fits the true measurement of the performance and position of the Group, as this presents separately the exceptional and one-off items. Reconciliations between the statutory basis and the underlying basis are included in Section B.1 'Unaudited reconciliation of consolidated income statement for the year ended 31 December 2022 between statutory basis and underlying basis' and will also be available in the Annual Financial Report for the year ended 31 December 2022 under 'Definitions and Explanations on Alternative Performance Measures', to facilitate the comparability of the underlying basis to the statutory information. Please note the following in relation to the disclosure of pro forma figures and ratios throughout this announcement. Project Helix 3 refers to the agreement the Group reached in November 2021 with funds affiliated with PIMCO, for the sale of a portfolio of gross loans with gross book value of €555 mn (of which €551 mn relate to NPEs), as well as real estate properties with book value of €88 mn, as at 30 September 2022. Project Helix 3 was completed in November 2022. Project Sinope refers to the agreement the Group reached in December 2021 for the sale of a portfolio of NPEs with gross book value of €12 mn, as well as properties in Romania with carrying value of €0.6 mn as at 31 December 2021. Project Sinope was completed in August 2022. Any references to pro forma figures and ratios as at 30 September 2022 refer to Project Helix 3 whilst references to pro forma figures and ratios as at 31 December 2021 refer to both Project Helix 3 and Project Sinope and will be referred to as "Pro forma for held for sale" or "Pro forma for HFS". 7#8B. Preliminary Group Financial Results- Underlying Basis (continued) Unaudited Consolidated Balance Sheet € mn 31.12.2022 31.12.2021 +% Cash and balances with central banks 9,567 9,231 4% Loans and advances to banks 205 292 -30% Debt securities, treasury bills and equity investments 2,703 2,139 26% Net loans and advances to customers 9,953 9,836 1% Stock of property 1,041 1,112 -6% Investment properties 85 118 -28% Other assets 1,881 1,876 0% Non-current assets and disposal groups held for sale 0 359 -100% Total assets 25,435 24,963 2% Deposits by banks 508 457 11% Funding from central banks 1,977 2,970 -33% Customer deposits 18,998 17,531 8% Debt securities in issue 298 303 -2% Subordinated liabilities Other liabilities 302 340 -11% 1,251 1,281 -2% Total liabilities 23,334 22,882 2% Shareholders' equity Other equity instruments 1,859 1,839 1% 220 220 Total equity excluding non-controlling interests 2,079 2,059 1% 22 22 -1% 2,101 2,081 1% 25,435 24,963 2% Non-controlling interests Total equity Total liabilities and equity Key Balance Sheet figures and ratios 31.12.2022 31.12.20211 Gross loans (€ mn) 10,217 10,856 -6% Allowance for expected loan credit losses (€ mn) 282 792 -64% Customer deposits (€ mn) 18,998 17,531 8% Loans to deposits ratio (net) 52% 57% -5 p.p. NPE ratio NPE coverage ratio Leverage ratio 4.0% 12.4% -8.4 p.p. 69% 7.5% 59% +10 p.p. 7.5% Capital ratios and risk weighted assets Common Equity Tier 1 (CET1) ratio (transitional)² 31.12.2022 31.12.20211 15.4% Total capital ratio (transitional) 20.6% 15.1% 20.0% 30 bps 60 bps Risk weighted assets (€ mn) 10,114 10,694 -5% 1. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. 2. The CET1 fully loaded ratio as at 31 December 2022 amounts to 14.7% (compared to 13.5% and 13.9% pro forma for Helix 3 as at 30 September 2022 and to 13.7% and 14.3% pro forma for HFS as at 31 December 2021). p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 p.p. 8#9B. Preliminary Group Financial Results- Underlying Basis (continued) B.1 Unaudited reconciliation of consolidated income statement for the year ended 31 December 2022 between statutory basis and underlying basis € million Net interest income Underlying basis NPE Sales Other Statutory basis 370 370 Net fee and commission income 192 Net foreign exchange gains and net gains on financial instruments Net gains on derecognition of financial assets measured at amortised cost 36 50 192 41 5 5 Insurance income net of claims and commissions 71 71 Net gains from revaluation and disposal of investment properties and on disposal of stock of properties 13 . 13 Other income 17 17 Total income Total expenses Operating profit 699 10 709 (381) (3) (126) (510) 318 (3) (116) 199 Loan credit losses (47) 1 46 Impairments of other financial and non-financial assets (33) 33 Provisions for pending litigations, regulatory and other matters (net of reversals) (11) 11 Credit losses on financial assets and impairment net of reversals of non-financial assets (89) (89) Profit before tax and non-recurring items 227 (2) (115) 110 Tax (36) (36) Profit attributable to non-controlling interests (3) (3) Profit after tax and before non-recurring items (attributable to the owners of the Company) 188 (2) (115) 71 Advisory and other restructuring costs - organic (11) 11 Profit after tax - organic* (attributable to the owners of the Company) 177 (2) (104) 71 Provisions/net profit relating to NPE sales 1 (1) Restructuring and other costs relating to NPE sales (3) 3 Restructuring costs – Voluntary Staff Exit Plans (VEP) (104) 104 Profit after tax (attributable to the owners of the Company) 71 71 *This is the profit after tax (attributable to the owners of the Company), before the provisions/net profit relating to NPE sales, related restructuring and other costs, and restructuring costs related to Voluntary Staff Exit Plans (VEP). The reclassification differences between the statutory basis and the underlying basis mainly relate to the impact from 'non- recurring items' and are explained as follows: NPE sales • Total expenses under the statutory basis include restructuring costs of €3 million relating to the agreements for the sale of portfolios of NPEs and are presented within 'Restructuring and other costs relating to NPE sales' under the underlying basis. Loan credit losses under the statutory basis include a reversal of loan credit losses relating to Project Helix 3 of approximately €1 million and are disclosed within 'Provisions/net profit relating to NPE sales' under the underlying basis. Other reclassifications Net gains on loans and advances to customers at FVPL of €4 million included in 'Loan credit losses' under the underlying basis are included in 'Net gains on financial instruments' under the statutory basis. Their classification under the underlying basis is done to align their presentation with the loan credit losses on loans and advances to customers at amortised cost. 9#10B. Preliminary Group Financial Results- Underlying Basis (continued) B.1 Unaudited reconciliation of consolidated income statement for the year ended 31 December 2022 between statutory basis and underlying basis (continued) 'Net gains on derecognition of financial assets measured at amortised cost' of €5 million under the statutory basis comprise of the below items which are reclassified accordingly under the underlying basis as follows: €6 million net gains on derecognition of loans and advances to customers included in 'Loan credit losses' under the underlying basis as to align to the presentation of the loan credit losses arising from loans and advances to customers. Net losses on derecognition of debt securities measured at amortised cost of approximately €1 million included in 'Net foreign exchange gains and net gains on financial instruments' under the underlying basis in order to align their presentation with the gains/(losses) arising on financial instruments. Provisions for pending litigations, regulatory and other matters (net of reversals) amounting to €11 million included in 'Total expenses' under the statutory basis, are separately presented under the underlying basis in conjunction with loan credit losses and impairments. Advisory and other restructuring costs of approximately €11 million included in 'Other operating expenses' under the statutory basis are separately presented under the underlying basis since they comprise mainly fees to external advisors in relation to the transformation programme and other strategic projects of the Group. Total expenses under the statutory basis include restructuring costs relating to Voluntary Staff Exit Plans (VEP) of €104 million and are separately presented under the underlying basis, since they represent one-off items. 'Credit losses on financial assets' and 'Impairment net of reversals of non-financial assets' under the statutory basis include: i) credit losses to cover credit risk on loan and advances to customers of €56 million, which are included in 'Loan credit losses' under the underlying basis, and ii) credit losses of other financial instruments of €3 million and impairment net of reversals of non-financial assets of €30 million which are included in 'Impairments of other financial and non-financial assets' under the underlying basis, as to be presented separately from loan credit losses. 10#11B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis B.2.1 Capital Base Total equity excluding non-controlling interests totalled €2,079 mn as at 31 December 2022 compared to €2,017 mn as at 30 September 2022, and to €2,059 mn at 31 December 2021. Shareholders' equity totalled €1,859 mn as at 31 December 2022 compared to €1,797 mn as at 30 September 2022 and to €1,839 mn at 31 December 2021. The Common Equity Tier 1 capital (CET1) ratio on a transitional basis stood at 15.4% as at 31 December 2022, compared to 14.2% as at 30 September 2022 and 14.7% pro forma for Helix 3 and to 15.1% as at 31 December 2021 (and 15.8% pro forma for held for sale portfolios (referred to as 'pro forma for HFS')). During 4Q2022, CET1 ratio was positively affected by pre-provision income and the reduction in risk weighted assets (mainly as a result of the completion of Project Helix 3), and negatively affected by provisions and impairments as well as the payment of AT1 coupon. Throughout this announcement, the capital ratios as at 31 December 2022 include unaudited/preliminary profits for FY2022. The Group has elected to apply the EU transitional arrangements for regulatory capital purposes (EU Regulation 2017/2395) where the impact on the impairment amount from the initial application of IFRS 9 on the capital ratios is phased- in gradually, with the impact being fully phased-in (100%) by 1 January 2023. The final phasing-in of the impact of the impairment amount from the initial application of IFRS 9 is c.65 bps on the CET1 ratio on 1 January 2023. In addition, a prudential charge in relation to the onsite inspection on the value of the Group's foreclosed assets is being deducted from own funds since June 2021, the impact of which is 26 bps on Group's CET1 ratio as at 31 December 2022. The reduction of the impact since 30 September 2022 is mainly the result of impairments recognised during the quarter. The CET1 ratio on a fully loaded basis amounted to 14.7% as at 31 December 2022 compared to 13.5% as at 30 September 2022 (and 13.9% pro forma for Helix 3), and to 13.7% as at 31 December 2021 (and 14.3% pro forma for HFS). The CET1 ratio including the final impact of IFRS 9 phasing in on 1 January 2023 and also the €50 mn dividend relating to IFRS 17, distributed to the Bank in February 2023 is estimated at 15.2%. The Total Capital ratio stood at 20.6% as at 31 December 2022, compared to 19.1% as at 30 September 2022 (and 19.8% pro forma for Helix 3), and to 20.0% as at 31 December 2021 (and 20.8% pro forma for HFS). The Group's capital ratios are above the Supervisory Review and Evaluation Process (SREP) requirements. The Group's minimum phased-in CET1 capital ratio requirement as at 31 December 2022 was set at 10.10% comprising a 4.50% Pillar I requirement, a 1.83% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.25% and the Countercyclical Buffer (CCyB) of 0.02%. The Group's minimum phased-in Total Capital ratio requirement as at 31 December 2022 was set at 15.03% comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 3.26% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.25% and the CCyB of 0.02%. The Pillar 2 included an add-on of 0.26% relating to the ECB's prudential provisioning expectations as per the 2018 ECB Addendum and subsequent ECB announcements and press release in July 2018 and August 2019. Pillar II add-on capital requirements derive from the SREP, which is a point in time assessment, and are therefore subject to change over time. The ECB had also provided revised lower non-public guidance for an additional Pillar II CET1 buffer (P2G) for 2022. The Bank has been designated as an Other Systemically Important Institution (O-SII) by the Central Bank of Cyprus (CBC) in accordance with the provisions of the Macroprudential Oversight of Institutions Law of 2015, and since November 2021 the O-SII buffer has been set to 1.50%. This buffer is being phased-in gradually, having started from 1 January 2019 at 0.50%. The O-SII buffer as at 31 December 2022 stood at 1.25% and has been fully phased-in on 1 January 2023. Own funds held for the purposes of P2G cannot be used to meet any other capital requirements (Pillar I, Pillar II requirements or the combined buffer requirement), and therefore cannot be used twice. Following the annual SREP performed by the ECB in 2022 and based on the final SREP decision received in December 2022, effective from 1 January 2023, the Pillar II requirement has been revised to 3.08%, compared to the previous level of 3.26%. The Pillar II requirement includes a revised Pillar II requirement add-on of 0.33% relating to ECB's prudential provisioning expectations. When ignoring the Pillar II add-on relating to ECB's prudential provisioning expectations, the Pillar 2 requirement has been reduced from 3.00% to 2.75%. 11 111#12B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.1 Capital Base (continued) The Group's minimum phased-in CET1 capital ratio and Total Capital ratio requirements were reduced when ignoring the phasing in of the Other Systemically Important Institution Buffer. The Group's minimum phased-in CET1 capital ratio is set at 10.25%, comprising a 4.50% Pillar I requirement, a 1.73% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.50% and the CCyB of 0.02%. The Group's minimum phased-in Total Capital ratio requirement is set at 15.10%, comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 3.08% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.50% and the CCyB of 0.02%. The ECB has also maintained the non-public guidance for an additional Pillar II CET1 buffer (P2G) unchanged. On 30 November 2022, the CBC, following the revised methodology described in its macroprudential policy, decided to increase the CCyB from 0.00% to 0.50% of the total risk exposure amounts in Cyprus of each licensed credit institution incorporated in Cyprus. The new rate of 0.50% must be observed as from 30 November 2023. Based on the above, the CCyB for the Group is expected to increase. Based on the SREP decision, the Company (Bank of Cyprus Holdings PLC) and the Bank were under a regulatory prohibition for equity dividend distribution and hence no dividends were declared or paid during 2021-2022. This prohibition does not apply if the distribution is made via the issuance of new ordinary shares to the shareholders, which are eligible as CET1 capital. No prohibition applies to the payment of coupons on any AT1 capital instruments issued by the Company or the Bank. Based on the final 2021 SREP Decision, the previous restriction on variable pay was lifted. Following the 2022 SREP decision effective from 1 January 2023, the equity dividend distribution prohibition was lifted for both the Company and the Bank, with any dividend distribution being subject to regulatory approval. Other equity instruments At 31 December 2022, the Group's other equity instruments amounted to €220 mn flat both to the prior quarter and prior year and relates to Additional Tier 1 Capital Securities (the "AT1 securities"). The AT1 securities constitute unsecured and subordinated obligations of the Company. They carry a coupon of 12.50% per annum, payable semi-annually in arrears and resettable every five years. The AT1 securities are perpetual and can be redeemed at the option of the Company on the fifth anniversary of the issue date (i.e. 19 December 2023) and each subsequent fifth anniversary, subject to applicable regulatory consents. If the AT1 securities are not called, the coupon will reset on the fifth anniversary of the issue date (i.e.19 December 2023). The Group continues to monitor opportunities for the optimisation of its capital position. Voluntary Staff Exit Plan In July 2022, the Group completed a Voluntary Staff Exit Plan, resulting in a negative impact of c.95 bps both on the Group's CET1 and Total Capital ratios as at 30 September 2022. For further information please refer to Section B.3.2 "Total expenses". Project Helix 3 In November 2022, Project Helix 3 was completed resulting in a positive capital impact of c.50 bps on the Group's CET1 ratio mainly from the release of risk weighted assets on completion. For further information please refer to Section B.2.5 "Loan portfolio quality". Legislative amendments for the conversion of DTA to DTC Legislative amendments allowing for the conversion of specific deferred tax assets (DTA) into deferred tax credits (DTC) became effective in March 2019. The law amendments cover the utilisation of income tax losses transferred from Laiki Bank to the Bank in March 2013. The introduction of the Capital Requirements Regulation (CRR) and Capital Requirements Directive (CRD) IV in January 2014 and its subsequent phasing-in led to a more capital-intensive treatment of this DTA for the Bank. With this legislation, institutions are allowed to treat such DTAs as 'not relying on profitability', according to CRR/CRD IV and as a result not deducted from CET1, hence improving a credit institution's capital position. 12#13B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.1 Capital Base (continued) Legislative amendments for the conversion of DTA to DTC (continued) In response to concerns raised by the European Commission with regard to the provision of state aid arising out of the treatment of such tax losses, the Cyprus Government has proceeded with the adoption of modifications to the Law, including requirements for an additional annual fee over and above the 1.5% annual guarantee fee already provided for in the Law, to maintain the conversion of such DTAs into tax credits. In May 2022 the Cyprus Parliament voted these amendments which became effective since then. As prescribed by the amendments in the Law, the annual fee is to be determined by the Cyprus Government on an annual basis, providing however that such fee to be charged is set at a minimum fee of 1.5% of the annual instalment and can range up to a maximum amount of €10 mn per year, and also allowing for a higher amount to be charged in the year the amendments are effective (i.e. in 2022). The Group since prior years, in anticipation of modifications in the Law, acknowledged that such increased annual fee may be required to be recorded on an annual basis until expiration of such losses in 2028. The Group estimates that such fees could range up to c.€5 mn per year (for each tax year in scope i.e. since 2018) although the Group understands that such fee may fluctuate annually as to be determined by the Ministry of Finance. An amount of €4.8 mn was recorded in FY2022. B.2.2 Regulations and Directives B.2.2.1 The 2021 Banking Package (CRR III and CRD VI and BRRD) In October 2021, the European Commission adopted legislative proposals for further amendments to the Capital Requirements Regulation (CRR), CRD IV and the BRRD (the "2021 Banking Package"). Amongst other things, the 2021 Banking Package would implement certain elements of Basel III that have not yet been transposed into EU law. The 2021 Banking Package is subject to amendment in the course of the EU's legislative process; and its scope and terms may change prior to its implementation. In addition, in the case of the proposed amendments to CRD IV and the BRRD, their terms and effect will depend, in part, on how they are transposed in each member state. As a general matter, it is likely to be several years until the 2021 Banking Package begins to be implemented (currently expected in 2025); and certain measures are expected to be subject to transitional arrangements or to be phased in over time. B.2.2.2 Bank Recovery and Resolution Directive (BRRD) Minimum Requirement for Own Funds and Eligible Liabilities (MREL) The Bank Recovery and Resolution Directive (BRRD) requires that from January 2016 EU member states shall apply the BRRD's provisions requiring EU credit institutions and certain investment firms to maintain a minimum requirement for own funds and eligible liabilities (MREL), subject to the provisions of the Commission Delegated Regulation (EU) 2016/1450. On 27 June 2019, as part of the reform package for strengthening the resilience and resolvability of European banks, the BRRD II came into effect and was required to be transposed into national law. BRRD II was transposed and implemented in Cyprus law in early May 2021. In addition, certain provisions on MREL have been introduced in CRR II which also came into force on 27 June 2019 as part of the reform package and took immediate effect. In February 2023, the Bank received notification from the Single Resolution Board (SRB) of the final decision for the binding minimum requirement for own funds and eligible liabilities (MREL) for the Bank, determined as the preferred resolution point of entry. As per the decision, the final MREL requirement was set at 24.35% of risk weighted assets and 5.91% of Leverage Ratio Exposure (LRE) (as defined in the CRR) and must be met by 31 December 2025. Furthermore, the binding interim requirement of 1 January 2022 set at 14.94% of risk weighted assets and 5.91% of LRE must continue to be met. The own funds used by the Bank to meet the Combined Buffer Requirement (CBR) are not eligible to meet its MREL requirements expressed in terms of risk-weighted assets. The Bank must comply with the MREL requirement at the consolidated level, comprising the Bank and its subsidiaries. The MREL ratio of the Bank as at 31 December 2022, calculated according to the SRB's eligibility criteria currently in effect and based on the Bank's internal estimate, stood at 21.42% of risk weighted assets (RWA) and at 10.13% of LRE. The MREL ratio expressed as a percentage of risk weighted assets does not include capital used to meet the CBR amount, which stands at 3.77% since 1 January 2022 and is expected to increase to 4.02% on 1 January 2023. Throughout this announcement, the MREL ratios as at 31 December 2022 include unaudited/preliminary profits for FY2022. The Bank will continue to evaluate opportunities to advance the build-up of its MREL liabilities. 13#14B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.3 Funding and Liquidity Funding Funding from Central Banks At 31 December 2022, the Bank's funding from central banks amounted to €1,977 mn, which relates to ECB funding, comprising solely of funding through the Targeted Longer-Term Refinancing Operations (TLTRO) III, compared to €2,952 mn at 30 September 2022 and to €2,970 mn as at 31 December 2021. The Bank borrowed an overall amount of €3 bn under TLTRO III by June 2021, despite its comfortable liquidity position, given the favourable borrowing terms, in combination with the relaxation of collateral requirements. The Bank exceeded the benchmark net lending threshold in the period 1 March 2020 - 31 March 2021 and qualified for the beneficial rate of -1% for the period from June 2020 to June 2021. The NII benefit from its TLTRO III borrowing for the period from June 2020 to June 2021 stood at c.€7 mn and was recognised over the respective period in the income statement. In addition, the Bank has exceeded the benchmark net lending threshold in the period 1 October 2020 - 31 December 2021 and qualified for a beneficial rate for the period from June 2021 to June 2022. The NII benefit from its TLTRO III borrowing for the period from June 2021 to June 2022 stood at c.€15 mn and was recognised over the respective period in the income statement. The Group recognised an additional net NII benefit of c.€8 mn from the TLTRO III borrowing for the period 24 June 2022 to 22 November 2022, of which c.€5 mn was recognised in the income statement in 4Q2022. Following the changes in the terms of the TLTRO III announced by the ECB in October 2022, and given the Bank's strong liquidity position, the Bank proceeded with the repayment of €1 bn TLTRO III funding in December 2022. Deposits Customer deposits totalled €18,998 mn at 31 December 2022 (compared to €18,792 mn at 30 September 2022 and to €17,531 mn at 31 December 2021) broadly flat in the fourth quarter and increased by 8% since the year end. The Bank's deposit market share in Cyprus reached 37.2% as at 31 December 2022, compared to 37.1% as at 30 September 2022 and to 34.8% as at 31 December 2021. Customer deposits accounted for 75% of total assets and 81% of total liabilities at 31 December 2022 (4 p.p. up since 31 December 2021). The net loans to deposits (L/D) ratio stood at 52% as at 31 December 2022 (compared to 55% as at 30 September 2022 and to 57% as at 31 December 2021 on the same basis), reflecting the ongoing increase in customer deposits and the derecognition of Helix 3 portfolio following completion. Subordinated liabilities At 31 December 2022, the Group's subordinated liabilities (including accrued interest) amounted to €302 mn (compared to €317 mn at 30 September 2022 and €340 mn at 31 December 2021) and relate to unsecured subordinated Tier 2 Capital Notes (T2 Notes'). The T2 Notes were priced at par with a fixed coupon of 6.625% per annum, payable annually in arrears and resettable on 23 October 2026. The maturity date of the T2 Notes is 23 October 2031. The Company will have the option to redeem the T2 Notes early on any day during the six-month period from 23 April 2026 to 23 October 2026, subject to applicable regulatory approvals. Debt securities in issue At 31 December 2022, the Group's debt securities in issue (including accrued interest) amounted to €298 mn (compared to €299 mn at 30 September 2022 and €303 mn at 31 December 2021) and relate to senior preferred notes. 14#15B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.3 Funding and Liquidity (continued) Debt securities in issue (continued) In June 2021, the Bank executed its inaugural MREL transaction issuing €300 mn of senior preferred notes (the "SP Notes"). The SP Notes were priced at par with a fixed coupon of 2.50% per annum, payable annually in arrears and resettable on 24 June 2026. The maturity date of the SP Notes is 24 June 2027 and the Bank may, at its discretion, redeem the SP Notes on 24 June 2026, subject to meeting certain conditions as specified in the Terms and Conditions, including applicable regulatory consents. The SP Notes comply with the criteria for MREL and contribute towards the Bank's MREL requirements. Liquidity At 31 December 2022, the Group Liquidity Coverage Ratio (LCR) stood at 291% (compared to 300% at 30 September 2022 and to 298% at 31 December 2021), well above the minimum regulatory requirement of 100%. The LCR surplus as at 31 December 2022 amounted to €7.2 bn (compared to €6.8 bn at 30 September 2022 and €6.3 bn at 31 December 2021), well positioned to benefit from further interest rate increases. The increase in liquidity surplus in 4Q2022 reflects primarily the increase in customer deposits and the cash consideration received with Helix 3 completion. At 31 December 2022, the Group Net Stable Funding Ratio (NSFR) stood at 168% (compared to 160% at 30 September 2022 and 147% at 31 December 2021), well above the minimum regulatory requirement of 100%. B.2.4 Loans Group gross loans totalled €10,217 mn at 31 December 2022, compared to €10,913 mn at 30 September 2022 and €10,856 mn at 31 December 2021, reduced by 6% since the beginning of the year attributed mainly to the completion of Project Helix 3. New lending granted in Cyprus reached €444 mn for 4Q2022 (compared to €489 mn for 3Q2022, €537 mn for 2Q2022 and €622 mn for 1Q2022) and totalled a record of €2,092 mn for FY2022 (compared to €1,792 mn for FY2021) up by 17% yoy, whilst maintaining strict lending criteria. The yoy increase is driven by the increase in lending activity across all sectors, with corporate being the main driver. New lending in 4Q2022 comprised €234 mn of corporate loans, €165 mn of retail loans (of which €122 mn were housing loans), €44 mn of SME loans and €1 mn of shipping and international loans. At 31 December 2022, the Group net loans and advances to customers totalled €9,953 mn (compared to €10,088 mn at 30 September 2022 and €9,836 mn at 31 December 2021, excluding those classified as held for sale), increased by 1% since the beginning of the year. The Bank is the largest credit provider in Cyprus with a market share of 40.9% at 31 December 2022, compared to 41.1% at 30 September 2022 and 38.8% at 31 December 2021, increased by 2 p.p. yoy despite the derecognition of Helix 3 portfolio following completion. B.2.5 Loan portfolio quality The Group has continued to make steady progress across all asset quality metrics. As the balance sheet de-risking is largely complete, the Group's priorities remain unchanged; maintaining high quality new lending with strict underwriting standards and preventing asset quality deterioration following the ongoing macroeconomic uncertainty. The loan credit losses for 4Q2022 totalled €11 mn (excluding 'Provisions/net (loss)/profit relating to NPE sales'), compared to €13 mn for 3Q2022 and totalled €47 mn for FY2022, compared to €66 mn for FY2021. Further details regarding loan credit losses are provided in Section B.3.3 'Profit before tax and non-recurring items'. The elevated inflation combined with the rising interest rate environment are expected to weigh on the purchasing power of the Bank's customers. Despite these persisting pressures there are no signs of asset quality deterioration to date. While defaults have been limited, the additional monitoring and provisioning for sectors vulnerable to the deteriorated macroeconomic environment remain in place to ensure that potential difficulties in the repayment ability are identified at an early stage, and appropriate solutions are provided to viable customers. 15#16B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.5 Loan portfolio quality (continued) Non-performing exposures reduction Non-performing exposures (NPEs) as defined by the European Banking Authority (EBA) were reduced by €607 mn, or 60% in 4Q2022, compared to a reduction of €150 mn in 3Q2022, to €411 mn at 31 December 2022 (compared to €1,018 mn at 30 September 2022 and €1,343 mn at 31 December 2021). The reduction in 4Q2022 is mainly driven by the completion of Project Helix 3 of € 550 mn and the net organic NPE reductions of €57 mn (inflows minus outflows). As a result, the NPEs account for 4.0% of gross loans as at 31 December 2022, compared to 9.3% at 30 September 2022 and 12.4% as at 31 December 2021. The NPE coverage ratio stands at 69% at 31 December 2022, compared to 60% as at 30 September 2022 and 59% as at 31 December 2021. When taking into account tangible collateral at fair value, NPEs are fully covered. Project Helix 3 In November 2022, the Group completed Project Helix 3, that refers to the sale of a portfolio of loans with a gross book value of €555 mn (of which €551 mn relate to non-performing exposures), as well as real estate properties with a book value of €88 mn as at 30 September 2022, to funds managed by Pacific Investment Management Company LLC, the agreement for which was announced on 15 November 2021. Cash consideration of c.€350 mn was received by completion, reflecting adjustments resulting from, inter alia, loan repayments received on the Portfolio since the reference date of 31 May 2021. The Transaction represented a milestone in the successful delivery of one of the Group's strategic priorities of improving asset quality through the reduction of NPEs with the NPE ratio reducing below 5%. Project Sinope In December 2021, the Bank entered into an agreement for the sale of a portfolio of NPES, with a contractual balance of €146 mn and a gross book value of €12 mn as at 31 December 2021, as well as properties in Romania with carrying value €0.6 mn as at 31 December 2021 (known as 'Project Sinope'). Project Sinope was completed in August 2022. Overall, since the peak in 2014 and following the completion of Helix 3, the stock of NPEs has been reduced by €14.6 bn or 97% to €0.4 bn and the NPE ratio by 59 percentage points, from 63% to 4%. B.2.6 Real Estate Management Unit (REMU) The Real Estate Management Unit (REMU) is focused on the disposal of on-boarded properties resulting from debt for asset swaps. Cumulative sales since the beginning of 2017 amount to €1.5 bn and exceed properties on-boarded in the same period of €1.4 bn. The Group completed disposals of €162 mn in FY2022 (compared to €140 mn in FY2021), resulting in a profit on disposal of €16 mn for FY2022 (compared to a profit of €14 mn for FY2021). Asset disposals are across all property classes, with half of sales by value in FY2022 relating to land. During FY2022, the Group executed sale-purchase agreements (SPAs) for disposals of 674 properties with contract value of €184 mn, compared to SPAs for disposals of 703 properties, with contract value of €149 mn for FY2021. In addition, the Group had a strong pipeline of €70 mn by contract value as at 31 December 2022, of which €47 mn related to SPAs signed (compared to a pipeline of €109 mn as at 31 December 2021, of which €47 mn related to SPAs signed). REMU on-boarded €86 mn of assets in FY2022 (compared to additions of €34 mn in FY2021), via the execution of debt for asset swaps and repossessed properties. The carrying value of assets held by REMU that were classified as "non-current assets and disposal groups held for sale" since 2021 and amounting to €88 mn as at 30 September 2022 were derecognised with the completion of Project Helix 3. They comprised stock of properties of €83 mn and investment properties of €5 mn. As at 31 December 2022, assets held by REMU had a carrying value of €1,116 mn (comprising properties of €1,041 mn classified as 'Stock of property' and €75 mn as 'Investment properties'), compared to €1,215 mn as at 31 December 2021 (comprising properties of €1,112 mn classified as 'Stock of property' and €103 mn as 'Investment properties'). 16#17B. Preliminary Group Financial Results - Underlying Basis (continued) B.2. Balance Sheet Analysis (continued) B.2.6 Real Estate Management Unit (REMU) (continued) Assets held by REMU Assets held by REMU (Group) € mn Opening balance On-boarded assets Sales Net impairment loss Transfer to non-current assets and disposal groups held for sale Closing balance FY2022 FY2021 4Q2022 3Q2022 god +% yoy +% 1,215 1,4731 1,161 1,146 1% -17% 86 34 2 58 -96% 150% (162) (140)² (37) (38) 0% 17% (23) (50) (10) (5) 82% -54% (102) -100% 1,116 1,215 1,116 1,161 -4% -8% 1. Following certain segmental reclassifications to better align with current management information, investment properties of €16 mn relating to land, were transferred under REMU. 2. Sales in FY2021 have been adjusted to include properties of €5 mn relating to Project Helix 2 that had been transferred to non-current assets and disposal groups held for sale in 1Q2021. Analysis by type and country Cyprus Greece Romania Total 31 December 2022 (€ mn) Residential properties 69 21 0 90 Offices and other commercial properties 180 14 0 194 Manufacturing and industrial properties 48 19 0 67 Hotels 24 0 0 24 Land (fields and plots) 502 4 0 506 Golf courses and golf-related property 235 0 0 235 Total 1,058 58 0 1,116 Cyprus Greece Romania Total 31 December 2021 (€ mn) Residential properties Offices and other commercial properties Manufacturing and industrial properties 208 Hotels སྐྱ * ས 54 222 23 0 105 23 0 231 24 0 78 25 Land (fields and plots) 524 Golf courses and golf-related property 246 Total 1,139 75 1515 25 1 530 246 1 1,215 17#18B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis B.3.1 Total income € mn Net interest income FY2022 FY2021 (restated¹) 4Q2022 3Q2022 2Q2022 1Q2022 gog +% yoy +% 370 296 136 89 74 71 53% 25% Net fee and commission income 192 172 50 48 50 44 4% 12% Net foreign exchange gains and net gains/(losses) on financial 36 25 12 13 5 6 -8% 45% instruments Insurance income net of claims 71 61 and commissions 23 23 15 17 16 53% 17% Net gains/(losses) from revaluation and disposal of 13 13 2 4 2 5 -36% 4% investment properties and on disposal of stock of properties Other income 17 14 5 3 5 4 57% 17% Non-interest income 329 285 92 83 79 75 11% 16% Total income 699 581 228 172 153 146 33% 20% Net Interest Margin 1.65% 1.45% 2.36% 1.53% 1.33% 1.32% 83 bps 20 bps (annualised)² Average interest earning assets 22,483 20,436 22,855 22,997 22,436 21,942 -1% 10% (€ mn)2 1. Comparative information was restated following a reclassification of approximately €1 million loss relating to disposal/dissolution of subsidiaries and associates from 'Net foreign exchange gains and net gains/(losses) on financial instruments' to 'Other income' 2. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point Net interest income (NII) for FY2022 amounted to €370 mn (including NII of c.€12 mn relating to Helix 3 which was completed in November 2022), compared to €296 mn in FY2021. The yoy increase of 25% reflects positive gearing to higher rates and to a lesser extend the growth of the performing loan book and fixed income portfolio, notwithstanding the foregone NII on the Helix 2 portfolio (c.€15 mn in FY2021). Net interest income (NII) for 4Q2022 amounted to €136 mn, compared to €89 mn for 3Q2022, up 53% qoq, driven by the immediate liquid assets repricing (including fixed income portfolio) and Euribor repricing. Average interest earning assets (AIEA) for FY2022 amounted to €22,483 mn, up by 10% yoy driven by the increase in liquid assets as a result of the increase in deposits by €1.5 bn yoy and the increase in the fixed income portfolio by c.€0.6 bn yoy. Quarterly average interest earning assets for 4Q2022 decreased by 1%, driven by the repayment of the TLTRO III borrowing of €1 bn in December 2022. Net interest margin (NIM) for FY2022 amounted to 1.65% (compared to 1.45% for FY2021) supported by the rising interest rate environment. Net interest margin (NIM) for 4Q2022 stood at 2.36%, up 83 bps qoq, attributed by the repricing of liquid assets and loans. Non-interest income for FY2022 amounted to €329 mn (compared to €285 mn for FY2021, up by 16% yoy), comprising net fee and commission income of €192 mn, net foreign exchange gains and net gains/(losses) on financial instruments of €36 mn, net insurance income of €71 mn, net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties of €13 mn and other income of €17 mn. The yoy increase is driven by higher net fee and commission income, higher insurance income net of claims and commissions and higher net foreign exchange gains and net gains/(losses) on financial instruments. Non-interest income for 4Q2022 amounted to €92 mn (compared to €83 mn for 3Q2022, up by 11% qoq), comprising net fee and commission income of €50 mn, net foreign exchange gains and net gains/(losses) on financial instruments of €12 mn, net insurance income of €23 mn, net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties of €2 mn and other income of €5 mn. The qoq increase relates mainly to higher insurance income net of claims and commissions. Net fee and commission income for FY2022 amounted to €192 mn, (compared to €172 mn for FY2021, up 12% yoy), driven by the introduction of a revised price list in February 2022 and the extension of liquidity fees to a wider customer group in March 2022. Liquidity fees were fully abolished in December 2022. Net fee and commission income for FY2022 includes an amount of c.€6 mn relating to a NPE sale-related servicing fee, for a transitional period ending in 1Q2023. 18#19B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis (continued) B.3.1 Total income (continued) Net fee and commission income for 4Q2022 amounted to €50 mn, up 4% qoq (compared to €48 mn for 3Q2022) due to higher non-transactional fees partially offset by the phasing out of the liquidity fees in December 2022. Net foreign exchange gains and net gains/(losses) on financial instruments of €36 mn for FY2022 (comprising net foreign exchange gains of €31 mn and net gains on financial instruments of €5 mn), compared to €25 mn for FY2021 (comprising net foreign exchange gains of €16 mn and net gains on financial instruments of €9 mn). The increase of 45% yoy reflects higher foreign exchange gains through FX swaps.Net foreign exchange gains and net gains/(losses) on financial instruments are volatile profit contributors. Net foreign exchange gains and net gains/(losses) on financial instruments amounted to €12 mn for 4Q2022, compared to €13 mn in the previous quarter, impacted by one-off gain of c.€5.5 mn of a financial instrument in the previous quarter and higher foreign exchange gains in the fourth quarter. Net insurance income amounted to €71 mn for FY2022, compared to €61 mn for FY2021, up 17% yoy mainly due to increased new business and the positive changes in valuation assumptions, partially offset by higher insurance claims. Net insurance income amounted to €23 mn for 4Q2022, up 53% qoq, driven by exceptionally strong new business, the positive changes in valuation assumptions and lower insurance claims. Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties for FY2022 amounted to €13 mn (comprising net gains on disposal of stock of properties of €16 mn, and net losses from revaluation of investment properties of €3 mn), broadly flat compared to the previous year. Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties for 4Q2022 amounted to €2 mn, compared to €4 mn for 3Q2022. REMU profit remains volatile. Total income for FY2022 amounted to €699 mn, compared to €581 mn for FY2021 (up 20% yoy), mainly driven by the increases in the net interest income, net fee and commission income and insurance income net of claims and commissions as explained above. Total income for 4Q2022 stood at €228 mn, compared to €172 mn for 3Q2022, up by 33% qoq, reflecting mainly the increased net interest income by 53% qoq. 19#20€ mn B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis (continued) B.3.2 Total expenses FY2021 FY2022 4Q2022 3Q2022 2Q2022 1Q2022 god +% yoy +% (restated¹) Staff costs (190) (202) (44) (46) (50) (50) -6% -6% Other operating expenses (153) (145) (45) (35) (37) (36) 25% 5% Total operating expenses (343) (347) (89) (81) (87) (86) 8% -1% Special levy on deposits and (38) (36) (11) (10) (7) (10) 17% 6% other levies/contributions Total expenses (381) (383) (100) (91) (94) (96) 9% -1% Cost to income ratio² 54% 66% 44% 53% 61% 66% -9 p.p. -12 p.p. Cost to income ratio excluding special levy on deposits and 49% 60% 38% 47% 57% 59% -9 p.p. -11 p.p. other levies/contributions² 1. Comparative information was restated following a reclassification of approximately €1 million loss relating to disposal/dissolution of subsidiaries and associates from 'Net foreign exchange gains and net gains/(losses) on financial instruments' to 'Other income' 2. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point Total expenses for FY2022 were €381 mn (compared to €383 mn for FY2021), down 1% yoy, 50% of which related to staff costs (€190 mn), 40% to other operating expenses (€153 mn) and 10% to special levy on deposits and other levies/contributions (€38 mn). Total expenses for 4Q2022 were €100 mn, compared to €91 mn for 3Q2022, up 9% The increase is driven by the 25% qoq increase in other operating expenses. Total operating expenses for 4Q2022 were €89 mn (compared to €81 mn for 3Q2022) up 8% qoq driven by inflationary pressures and seasonally higher other operating expenses. Total operating expenses totalled €343 mn for FY2022, compared to €347 mn for FY2021 (down by 1% yoy), remaining under control on the back of successful completion of efficiency actions, despite elevated inflation. Staff costs for FY2022 were €190 mn, compared to €202 mn for FY2021, down 6% yoy, resulting from the Voluntary Staff Exit Plans that took place during 2022. Staff costs for 4Q2022 amounted to €44 mn down 6% qoq mainly due to saving from the completion of the VEP in July 2022 partially offset by the impact of the introduction of new pay grading structure and long-term incentive plan. The VEP led to the reduction of the Group's full time employees by 16%, at a total cost of €104 mn of which €101 mn was recorded in the consolidated income statement in 3Q2022. Following the completion of the VEP, the gross annual savings are estimated at c.€37 mn or 19% of staff costs with a payback period of 2.7 years. The estimated savings of the VEP are expected to be partially offset by the renewal of the collective agreement in 2023. In addition, in January 2022 the Group through one of its subsidiaries completed a Voluntary Staff Exit Plan (VEP), through which a small number of its employees were approved to leave at a total cost of €3 mn, recorded in the consolidated income statement in 1Q2022 as a non-recurring item in the underlying basis. The Group employed 2,889 persons as at 31 December 2022 compared to 2,955 persons as at 30 September 2022 and 3,438 persons as at 31 December 2021. In July 2021, the Bank reached agreement with the Cyprus Union of Bank Employees for the renewal of the collective agreement for the years 2021 and 2022. The agreement related to certain changes including the introduction of a new pay grading structure linked to the value of each position of employment, and of a performance-related pay component as part of the annual salary increase, both of which have been long-standing objectives of the Bank and are in line with market best-practice. The impact of the renewal was an increase in staff costs for 2022 by 3-4% per annum, in line with the impact of renewals in previous years. During December 2022 the Group has granted to eligible employees share awards under a long-term incentive plan ("2022 LTIP" or the "2022 Plan"). The 2022 Plan involves the granting of share awards and is driven by scorecard achievement, with measures and targets set to align pay outcomes with the delivery of the Group's strategy. The employees eligible for 2022 LTIP are the members of the Extended EXCO. The 2022 LTIP stipulates that performance will be measured over a 3 year period and financial and non-financial objectives to be achieved. At the end of the performance period, the performance outcome will be used to assess the percentage of the awards that will vest. 20 20#21B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis (continued) B.3.2 Total expenses (continued) These shares will then normally vest in six tranches, with the first tranche vesting after the end of the performance period and the last tranche vesting on the fifth anniversary of the first vesting date. For the year ended 31 December 2022, the Group recognised in the Group's Income Statement an expense of less than €0.5 mn regarding the Plan. Based on the market value of these awards on the grant date, the expense deferred to future periods is estimated to c.€1.1 mn. Actual amounts to be expensed in future periods may vary, e.g., due to forfeiture of awards. Other operating expenses for FY2022 were €153 mn, compared to €145 mn for FY2021, up 5% yoy, driven by inflationary pressures. Other operating expenses for 4Q2022 amounted to €45 mn, compared to €35 mn for 3Q2022, up by 25% qoq reflecting seasonally higher professional fees, marketing expenses and IT costs and inflationary pressures. Special levy on deposits and other levies/contributions for FY2022 amounted to €38 mn (compared to €36 mn for FY2021) up 6% yoy, driven by the increase in deposits of €1.5 bn yoy. Special levy on deposits and other levies/contributions for 4Q2022 were €11 mn broadly flat qoq, reflecting mainly the net impact of a levy in the form of an annual guarantee fee relating to the expected revised Income Tax legislation of €4.8 mn recorded in 4Q2022 (see Section B.2.1 'Capital Base') and the contribution of the Bank to the Deposit Guarantee Fund (DGF) of €3 mn which relates to 2H2022 and was recorded in 3Q2022, in line with IFRSS. The cost to income ratio excluding special levy on deposits and other levies/contributions for FY2022 was 49%, compared to 60% for FY2021. The cost to income ratio excluding special levy on deposits and other levies/contributions for 4Q2022 was 38%, compared to 47% for 3Q2022. The qoq decrease of 9 p.p. is driven by the higher total income. The cost to income ratio excluding special levy on deposits and other levies/contributions for 2023 is expected to decrease to mid-40s, reflecting management's ongoing focus on efficiency and cost discipline in an inflationary environment. This target includes a commitment of maintaining total operating expenses of a range between €350- 360 mn, reflecting some upward pressure on costs from investments in transformation and digitalisation and the renewal of collective agreement in 2023. The cost to income ratio excluding special levy on deposits and other levies/contributions for 2024 is expected to remain around similar levels to 2023. 21#22B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis (continued) B.3.3 Profit before tax and non-recurring items FY2021 € mn FY2022 4Q2022 3Q2022 2Q2022 1Q2022 qoq+% yoy +% (restated¹) Operating profit 318 198 128 81 59 50 60% 62% Loan credit losses (47) (66) (11) (13) (11) (12) -10% -30% Impairments of other financial (33) (36) (13) (7) (8) (5) 72% -9% and non-financial assets Provisions for pending litigations, regulatory and other (11) 2 (8) (2) (1) (0) 202% matters (net of reversals) Total loan credit losses, (91) (100) (32) (22) (20) (17) 42% -8% impairments and provisions Profit before tax and non- 227 98 96 59 39 33 67% 133% recurring items Cost of risk² 0.44% 0.57% 0.42% 0.45% 0.41% 0.44% -3 bps -13 bps 1. Comparative information was restated following a reclassification of approximately €1 million loss relating to disposal/dissolution of subsidiaries and associates from 'Net foreign exchange gains and net gains/(losses) on financial instruments' to 'Other income' 2. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point Operating profit for 4Q2022 amounted to €128 mn (compared to €81 mn for 3Q2022) and totaled €318 mn for FY2022, up 62% yoy, driven mainly the significant increase in net interest income in the fourth quarter. Loan credit losses for FY2022 totaled €47 mn, compared to €66 mn for FY2021 (down by 30% yoy). Loan credit losses for 4Q2022 amounted to €11 mn compared to €13 mn for 3Q2022, down 10% qoq. Cost of risk for FY2022 was 44 bps, compared to a cost of risk of 57 bps for FY2021, down by 13 bps reflecting strong asset quality performance in 2022. Cost of risk for 4Q2022 accounted for 42 bps broadly flat on the prior quarter. At 31 December 2022, the allowance for expected loan credit losses, including residual fair value adjustment on initial recognition and credit losses on off-balance sheet exposures (please refer to Section F. 'Definitions & Explanations' for definition) totalled €282 mn (compared to €610 mn at 30 September 2022 and €792 mn at 31 December 2021) and accounted for 2.8% of gross loans (compared to 5.6% (2.8% pro forma for Helix 3) and 7.3% (4.5% pro forma for HFS) of gross loans at 30 September 2022 and 31 December 2021 respectively). Impairments of other financial and non-financial assets for FY2022 amounted to €33 mn, compared to €36 mn for FY2021, down by 9% yoy. Impairments of other financial and non-financial assets for 4Q2022 amounted to €13 mn, compared to €7 mn for 3Q2022, driven by higher impairments on specific, large, illiquid REMU stock properties. Provisions for pending litigations, regulatory and other matters (net of reversals) for FY2022 amounted to €11 mn, compared to a reversal of €2 mn for FY2021. Provisions for pending litigations, regulatory and other matters (net of reversals) for 4Q2022 amounted to €8 mn compared to €2 mn for 3Q2022, impacted by a one-off charge of c.€5.5 mn in relation to a revised approach on pending litigation fees. Profit before tax and non-recurring items for FY2022 totalled €227 mn, compared to €98 mn for FY2021 (more than doubled yoy). Profit before tax and non-recurring items for 4Q2022 amounted to €96 mn compared to €59 mn for 3Q2022 (up by 67% qoq). 222 22#23B. Preliminary Group Financial Results - Underlying Basis (continued) B.3. Income Statement Analysis (continued) B.3.4 Profit after tax (attributable to the owners of the Company) € mn FY2022 FY2021 (restated¹) 4Q2022 3Q2022 2Q2022 1Q2022 gog +% Profit before tax and non- 227 98 96 59 39 33 67% yoy +% 133% recurring items Tax (36) (5) (16) (8) (6) (6) 94% Profit attributable to non- controlling interests (3) (2) (1) (1) (1) 0 -16% 32% Profit after tax and before non-recurring items 188 91 79 (attributable to the owners of 50 50 32 27 64% 107% the Company) Advisory and other restructuring (11) (22) (1) (5) (4) (1) -70% -48% costs - organic Profit after tax - organic (attributable to the owners of 177 69 78 45 49 28 26 78% 155% the Company) Provisions/net profit/(loss) 1 relating to NPE sales² (7) 2 (1) 1 (1) -109% Restructuring and other costs relating to NPE sales² (3) (16) 0 (2) 0 (1) -79% -82% Restructuring costs – Voluntary (104) (16) (101) (3) -100% Staff Exit Plan (VEP) Profit/(loss) after tax (attributable to the owners of 71 30 80 (59) 29 21 139% the Company) 1. Comparative information was restated following a reclassification of approximately €1 million loss relating to disposal/dissolution of subsidiaries and associates from 'Net foreign exchange gains and net gains/(losses) on financial instruments' to 'Other income' 2. Including the NPE portfolios classified as "Non-current assets and disposal groups held for sale", where relevant. The tax charge for 4Q2022 is €16 mn, up 94% qoq and totalled to €36 mn for FY2022, compared to €5 mn for FY2021. Profit after tax and before non-recurring items (attributable to the owners of the Company) for FY2022 is €188 mn, compared to €91 mn for FY2021. Return on Tangible Equity (ROTE) before non-recurring items calculated using 'profit after tax and before non-recurring items (attributable to the owners of the Company)' amounts to 11.3% for FY2022, compared to 5.5% for FY2021. Profit after tax and before non-recurring items (attributable to the owners of the Company) for 4Q2022 amounted to €79 mn, reflecting a ROTE before non-recurring items of 19.1%, compared to €50 mn for 3Q2022 (and a ROTE before non-recurring items of 11.7%). - Advisory and other restructuring costs – organic for FY2022 amounted to €11 mn, compared to €22 mn for FY2021, down by 48% yoy mainly due to ad-hoc cost related to the tender offer for Existing Tier 2 Capital Notes amounting to €12 mn in FY2021. Advisory and other restructuring costs - organic for 4Q2022 amounted to €1 mn, compared to €5 mn for 3Q2022 and relate to the transformation programme and other strategic projects of the Group. Profit after tax arising from the organic operations (attributable to the owners of the Company) for FY2022 amounted to €177 mn, compared to €69 mn for FY2021. Profit after tax arising from the organic operations (attributable to the owners of the Company) for 4Q2022 is €78 mn, compared to €45 mn for 3Q2022, up 78% qoq. Provisions/net profit/(loss) relating to NPE sales for FY2022 amounted to a profit of €1 mn, compared to a loss of €7 mn for FY2021 (relating to Helix 2 and Helix 3). Provisions/net profit/(loss) relating to NPE sales for 4Q2022 was a net profit of €2 mn, compared to a net loss of €1 mn in 3Q2022. Restructuring and other costs relating to NPE sales for FY2022 was €3 mn, compared to €16 mn for FY2021 (relating to the agreements for the sale of portfolios of NPEs). Restructuring and other costs relating to NPE sales for 4Q2022 is nil compared to €2 mn for 3Q2022. Restructuring costs relating to the Voluntary Staff Exit Plan (VEP) amounted to €104 mn for FY2022, compared to €16 mn for FY2021. For further details please refer to Section B.3.2 'Total expenses'. Profit/(loss) after tax attributable to the owners of the Company for FY2022 was a profit of €71 mn, compared to a profit of €30 mn for FY2021. Profit/(loss) after tax attributable to the owners of the Company for 4Q2022 amounted to a profit €80 mn, compared to a loss of €59 mn for 3Q2022. 23 33#24C. Operating Environment According to the IMF's revised World Economic Outlook published at the end of January, the global economy is expected to slow in 2023 before picking up again in 2024. Growth will remain weak by historical standards as a result of tighter monetary conditions in the fight against inflation and the negative impact of the war in Ukraine. Global growth is expected to slow from 3.4% in 2022 to 2.9% in 2023, before recovering to 3.1% in 2024. In the euro area, despite signs of resilience to the energy crisis, a mild winter and generous fiscal support, growth is expected to be around 0.7% in 2023 resulting from tighter monetary conditions, a negative terms-of-trade shock from higher energy prices and increased uncertainty as the war in Ukraine is expected to escalate further. As expected, the ECB continued to raise interest rates at the start of 2023. At the most recent Governing Council meeting on 8 February 2023, the ECB raised its main refinancing operations rate by 50 basis points to 3%. The ECB raised its marginal lending facility to 3.25% and its deposit facility to 2.5%. Rising inflation and a more aggressive monetary policy stance by the Federal Reserve are expected to force the ECB to take a more aggressive approach. The ECB began raising rates in July 2022, when the main refinancing operations rate was zero and the deposit facility was at -0.5%. Financing conditions are expected to tighten further in 2023 and interest rates to remain high throughout the year. In a challenging international environment, the Cypriot economy has shown considerable resilience. The contraction of 4.4% in 2020 was modest compared to other southern countries. The economy rebounded strongly in 2021, with real GDP growing by 6.6%. Growth remained strong in 2022 averaging 5.7% which is well above the euro area average. In the fourth quarter of 2022, economic growth stood at 4.4%. However, growth is expected to decelerate in 2023, towards 3%, according to the Ministry of Finance. On the fiscal side, the recovery in 2021 is underpinned by a significant increase in general government revenue and a relative decline in government expenditure. As a result, the budget deficit narrowed to 1.7% of GDP from a deficit of 5.8% of GDP in 2020, reflecting government measures to support the economy in the midst of a deep recession induced by the Covid pandemic. Developments in 2022 were favourable for public finances. Revenues grew by 16.7% in the first three quarters of the year, while expenditures increased by 1.3%, indicating a significant surplus in the period. Part of the increase in revenues is a windfall related to the energy crisis, but overall, the current state of public finances is positive. Public debt is sustainable and firmly on a downward path. With a budget surplus in 2022 and inflation at around 8.1%, the debt-to-GDP ratio is expected to fall towards 87%, according to the Ministry of Finance. In the longer term, public debt dynamics will depend on interest rate developments, inflation, and growth. On the supply side, growth in the first three quarters of the year for which data are available, was almost entirely driven by services. Trade, transport, and accommodation services accounted for more than half of the growth over the period. Information and communications and professional and administrative services also made significant contributions. In the industrial sector, growth came from the utilities, electricity, and water sectors, with only a marginal contribution from manufacturing. Construction activity declined slightly and made a negative contribution. On the demand side, growth in the first three quarters was driven by private consumption and investment, especially inventory accumulation, while the external sector made a negative contribution due to faster growth in imports. Total investment includes transport equipment, which includes ship registrations. Tourist activity recovered strongly during the year. Arrivals reached 3.2 million persons, or 80% of the corresponding arrivals in 2019. Receipts reached an estimated €2.4 billion in the year, or 90% of corresponding receipts in 2019. The increase in arrivals was mainly due to increases from the United Kingdom and, to a lesser extent, from other European countries and Israel. Travel from Russia and Ukraine has been affected by the war and sanctions. Rising energy costs, exacerbated by the war in Ukraine, are affecting both consumers and businesses. The government has taken initial steps to mitigate the impact. The government lowered VAT rates on electricity and reduced excise duties on petrol and diesel for a limited period until June 2022. The latter remained in force until the end of January 2023. In September 2022, the government introduced a graduated system of subsidies for electricity consumption to replace the reduced VAT. Cyprus received the first disbursement from the Recovery and Resilience Facility of €157 million in September 2021, following the approval of the National Recovery Plan in July of the previous year. This was a pre-financing of 13% of the total disbursements for the period 2021-26. Furthermore, the European Commission disbursed the first payment of €85 million to Cyprus under the Recovery and Resilience Facility, in December 2022 following the passage of conditional legislation in parliament. The release of the funds is conditional on the strict implementation of the reforms agreed in the National Recovery Plan. The funds will be used, among other things, to increase investment in the digital and green transition and to improve the efficiency of public and local administrations, and of the judicial system. Harmonised inflation in Cyprus fell from 10.6% in July 2022 to 7.6% in December 2022. The annual average was 8.1% in Cyprus and 8.4% in the euro area. Average inflation was higher in the EU, reflecting strong inflation increases in some Member States, mainly in Central and Eastern Europe. In Cyprus, energy contributed 2.6 percentage points and food 0.5 percentage points to total harmonised inflation. Other influences accounted for 5 percentage points. Cyprus does not use gas for energy consumption or electricity production and is entirely dependent on oil, the price of which has not risen as much as that of natural gas. 24#25C. Operating Environment (continued) The banking sector has undergone significant restructuring since the financial crisis of 2013. Banks have reduced their foreign exposures, significantly shrunk their balance sheets, increased their capital buffers, and restructured and refocused their domestic operations. Prudential supervision has been strengthened and a new legal framework for private debt restructuring, including the sale of loans, is now in place. Total non-performing exposures (NPEs) at the end of November 2022 amounted to €2.7 billion, or 10.5% of gross loans. NPEs at the end of 2021 amounted to € 3 billion or 11.1% of gross loans. 47.8% of total NPEs at the end of November 2022 were restructured facilities and the coverage ratio was 52.2%. Private debt has continued to decline since mid-2012, shrinking by more than half by the end of December 2022. The decline reflects the long process of deleveraging since the start of the financial crisis and includes the sale or transfer of non-performing loans in recent years. Private debt, as measured by loans to residents excluding the government, stands at 80% of nominal GDP at the end of December 2022. Pure new business lending, which excludes renegotiated amounts, reached €3.1 billion in 2022 as a whole, exactly the same level as pure new lending in 2019. Cyprus' current account deficit narrowed from 10.1% of GDP in 2020 to 6.8% in 2021 and is estimated at 9.6% in 2022 according to the European Commission's autumn forecast. From 2023 onwards, the deficit is expected to gradually narrow as services revenues recover and EU recovery and resilience funds are credited to the secondary income account. However, the current account deficit will remain higher than pre-pandemic levels in the medium term, partly due to strong import growth linked to higher energy prices and EU investment plans, which will weigh on the trade balance. The size of the country's deficits is partly structural, a consequence of special purpose vehicles domiciled in Cyprus. Sovereign ratings The sovereign risk ratings of the Cyprus Government improved considerably in recent years reflecting reduced banking sector risks, and improvements in economic resilience and consistent fiscal outperformance. Cyprus demonstrated policy commitment to correcting fiscal imbalances through reform and restructuring of its banking system. Public debt remains high in relation to GDP but large-scale asset purchases from the ECB ensure favourable funding costs for Cyprus and ample liquidity in the sovereign bond market. Most recently, in October 2022, DBRS Morningstar affirmed the Republic of Cyprus's Long-Term Foreign and Local Currency - Issuer Ratings at BBB (low) and maintained the trend Stable. The affirmation is supported by a stable political environment, the government's sound fiscal and economic policies and the favourable government debt profile. The stable outlook balances recent favourable fiscal dynamics against downside risks for the economic outlooks (including further escalation of the crisis in Ukraine). In September 2022, S&P Global Ratings upgraded Cyprus' investment grade rating of BBB/A-2 and has changed the outlook from positive to stable. The upgrade reflects the resiliency of the Cypriot economy to recent external shock (including the COVID-19 pandemic). The stable outlook balances risks from the crisis in Ukraine and the economy's diversified structure and the expectation that the government's fiscal position will continue to improve. In September 2022, Fitch Ratings affirmed Cyprus' Long-Term Issuer Default rating at investment grade BBB- since November 2018 and stable outlook. The stable outlook reflects the view that despite Cyprus' exposure to Russia through its tourism and investment linkages, near-term risks are mitigated by a strengthened government fiscal position, and continued normalisation of spending after the pandemic shock. Meanwhile, medium-term growth prospects remain positive on the back of the government's Recovery and Resilience Plan (RRP). In August 2022, Moody's Investors Service affirmed the Government of Cyprus' long-term issuer and senior unsecured ratings to Ba1 and changed the outlook from stable to positive. The key drivers reflecting the affirmation are the strong reduction in Cyprus' public debt ratio in 2022, stronger-than expected economic resilience to Russia's invasion of Ukraine and the COVID-19 pandemic as well the ongoing strengthening of the banking sector. 25#26D. Business Overview Credit ratings The Group's financial performance is highly correlated to the economic and operating conditions in Cyprus. In December 2022, Fitch Ratings upgraded the Bank's long-term issuer default rating to B+ from B-, whilst maintaining the positive outlook. The two-notch upgrade reflects improved Bank's asset quality, supported by the completion of Project Helix 3 together with the organic reduction of impaired assets. The upgrade is also underpinned by Fitch's view of the resilience of the Cypriot's economy, even in light of growing economic uncertainties. In October 2022, Moody's Investors Service upgraded the Bank's long-term deposit rating to Ba2 from Ba3, maintaining the positive outlook. The main drivers for this upgrade are the resilience of the Cypriot economy, that is supporting the operating conditions of the banking system to external shocks and the gradual improvement in credit conditions. In September 2022, S&P Global Ratings raised the long-term issuer credit rating of the Bank to BB- from B+ and revised the outlook to stable from positive. The upgrade reflects the improvement in asset quality and easing economic risks. Upgrade of financial targets The Group is a diversified, leading, financial and technology hub in Cyprus. During 2022 the Group delivered positive financial results and exceeded its 2022 financial targets, confirming the sustainability of its business model with well- diversified revenues and disciplined cost containment despite inflationary pressures. Overall the Group achieved a recurring ROTE of 11.3% for the year. The positive performance is expected to continue in 2023, leading to an upgrade of targeted ROTE to over 13% from over 10% facilitated by the Group's positive gearing to rising interest rates, improved efficiencies, healthy loan portfolio and robust capital position. Therefore, the intention to commence meaningful dividend distributions from 2023 onwards, subject to regulatory approval and market conditions is reiterated. The Group expects to achieve ROTE over 13% for 2024, on the back of stabilising margins and growth of the loan portfolio. Favourable interest rate environment The structure of the Group's balance sheet is geared towards higher interest rates facilitating immediate growth in net interest income. As at 31 December 2022, cash balances with ECB (excluding TLTRO of c.€2.0 bn) amounted to c.€7.6 bn, well positioned to benefit from further interest rate rises. The repricing of the reference rates gradually benefits the interest income on loans, as over 95% of the Group's loan portfolio is variable rate. The Group benefited from the steep and fast increase of interest rates in 2022. The net interest income for FY2022 stood at €370 mn, reflecting an increase of 25% yoy. Factoring in the current expectations for the evolution of the interest rates, the net interest income guidance for 2023 is upgraded and the net interest income is now expected to grow by 40-50% year on year. This incorporates assumptions of continuing to rebuild the fixed income portfolio, increased costs of funding, gradual increase in cost of deposits and gradual change in deposit mix towards time deposits. Following the completion of Project Helix 3 and the end of TLTRO III favourable terms, an overall amount of c.€28 mn, will not be repeated in net interest income for 2023. The growth in the fixed income portfolio is expected to broadly offset foregone net interest income from TLTRO III and higher wholesale funding costs. Growing revenues in a more capital efficient way The Group remains focused on growing revenues in a more capital efficient way. The Group aims to continue to grow its high-quality new lending, drive growth in niche areas for further market penetration and diversify through non-banking services, such as insurance and digital products. The Group has continued to provide high quality new lending in FY2022 via prudent underwriting standards. Growth in new lending in Cyprus has been focused on selected industries in line with the Bank's target risk profile. During the year ended 31 December 2022, new lending amounted to a record of €2.1 bn, up by 17% yoy, returning to pre- pandemic levels. The yoy increase is driven by increased activity across all sectors, with corporate being the main driver. As a result, the net performing loan book expanded to €9.6 bn up by 3% yoy, despite uncertainties in the macroeconomic environment. However, due to the continuing interest rate rises, demand for new loans is expected to slow down in 2023. The short-term net interest income is expected to be supported primarily by asset repricing and higher investments in securities. As at 31 December 2022, the fixed income portfolio of the Group amounted to €2.5 bn, up by 30% on the prior year and represents 10% of total assets. The portfolio comprises highly rated fixed rate bonds with low average duration, giving the Group the flexibility to take advantage of rising interest rates. The completion of the balance sheet de-risking and the Group's comfortable liquidity position is expected to allow the Group to continue rebuilding the fixed income portfolio in 2023, subject to market conditions. 26#27D. Business Overview (continued) Growing revenues in a more capital efficient way (continued) Separately, the Group focuses to continue improving revenues through multiple less capital-intensive initiatives, with a focus on fees and commissions, insurance and non-banking opportunities, leveraging on the Group's digital capabilities. In 1Q2022, a revised price list for charges and fees was implemented and liquidity fees were extended to a wider customer group. The net fee and commission income for FY2022 remained strong at €192 mn, reflecting an increase of 12% yoy. The net fee and commission income for FY2022 included c.€16 mn from the liquidity fees which were fully abolished in December 2022 and c.€6 mn of servicing fee relating to a NPE sale that will be phased out in 1Q2023. Net fee and commission income is also enhanced by transaction fees from the Group's subsidiary, JCC Payment Systems Ltd (JCC), a leading player in the card processing business and payment solutions, 75% owned by the Bank. JCC's net fee and commission income contributed 8% of total non interest income and amounted to €27 mn in FY2022, up 22% yoy, backed by strong transaction volume. The Group's insurance companies, EuroLife Ltd (Eurolife) and Genikes Insurance of Cyprus Ltd (GI) are respectively leading players in the life and general insurance business in Cyprus, and have been providing a recurring and improving income, further diversifying the Group's income streams. The insurance income net of claims for FY2022 contributed 22% of non-interest income and amounted to €71 mn, up 17% yoy, driven by exceptionally strong new business in life insurance and the positive changes in valuation assumptions, partially offset by higher insurance claims. Specifically, Eurolife increased its total regular income by 17% yoy, whilst GI increased its gross written premiums by 11% yoy. Following the adoption of IFRS 17, total profits will remain unchanged. However, the new standard will impact the timing of when profits emerge, improving the predictability of profit over the long-term and is expected to result in a modest annual negative impact on the contribution to profits of the Group's insurance business in the near term. For information on IFRS 17 please refer to the relevant subsection below. Finally, the Group through the Digital Economy Platform (Jinius) aims to generate new revenue sources over the medium term, leveraging on the Bank's market position, knowledge and digital infrastructure. The Platform aims to bring stakeholders together, link businesses with each other and with consumers and to drive opportunities in lifestyle banking and beyond. The Platform is expected to allow the Bank to enhance the engagement of its customer base, attract new customers, optimise the cost of the Bank's own processes, and position the Bank next to the customer at the point and time of need. Currently, around 1,500 companies were registered in the platform. Lean operating model Striving for a lean operating model is a key strategic pillar for the Group in order to deliver shareholder value, without constraining funding its digital transformation and investing in the business. The efficiency actions of the Group in 2022 to maintain operating expenses under control in an inflationary environment included further branch footprint optimisation and substantial streamline of workforce. In July 2022 the Group successfully completed a Voluntary Staff Exit Plan (VEP) through which 16% of the Group's full-time employees were approved to leave at a total cost of €101 mn. Following the completion of the Plan, the gross annual savings were estimated at c.€37 mn or 19% of staff costs with a payback period of 2.7 years. Additionally in January 2022 one of the Bank's subsidiaries completed a small-scale targeted Voluntary Staff Exit Plan (VEP), through which a small number of full-time employees were approved to leave at a total cost of €3 mn. In relation to branch restructuring, during 2022 the Group has reduced the number of branches by 20 to 60, a reduction of 25%. Through these successful initiatives, the Group has delivered ahead of schedule on its commitment to reduce its workforce by c.15% and its number of branches by 25%. As a result, the cost to income ratio excluding special levy on deposits and other levies/contributions for FY2022 was reduced to 49%, 11 p.p. down compared to previous year, surpassing its target of low-50s for 2022. During December 2022 the Group has granted to eligible employees share awards under a long-term incentive plan ("2022 LTIP" or the "2022 Plan"). The 2022 Plan involves the granting of share awards and is driven by scorecard achievement, with measures and targets set to align pay outcomes with the delivery of the Group's strategy. The employees eligible for 2022 LTIP are the members of the Extended EXCO. The 2022 LTIP stipulates that performance will be measured over a 3 year period and financial and non-financial objectives to be achieved. At the end of the performance period, the performance outcome will be used to assess the percentage of the awards that will vest. These shares will then normally vest in six tranches, with the first tranche vesting after the end of the performance period and the last tranche vesting on the fifth anniversary of the first vesting date. For the year ended 31 December 2022, the Group recognised in the Group's Income Statement an expense of less than €0.5 mn regarding the Plan. Based on the market value of these awards on the grant date, the expense deferred to future periods is estimated to c.€1.1 mn. Actual amounts to be expensed in future periods may vary, e.g., due to forfeiture of awards. 27#28D. Business Overview (continued) Lean operating model (continued) The cost to income ratio excluding special levy on deposits and other levies/contributions for 2023 is expected to decrease to mid-40s, reflecting management's ongoing focus on efficiency and cost discipline in an inflationary environment. This target includes a commitment of maintaining total operating expenses of a range between €350- 360 mn, reflecting some upward pressure on costs from investments in transformation and digitalisation and the renewal of collective agreement in 2023. The cost to income ratio excluding special levy on deposits and other levies/contributions for 2024 is expected to remain around similar levels to 2023. Transformation plan The Group 's focus continues to deepen the relationship with its customers as a customer centric organisation. A transformation plan is already in progress and aims to enable the shift to modern banking by digitally transforming customer service, as well as internal operations. The holistic transformation aims to (i) shift to a more customer-centric operating model by defining customer segment strategies, (ii) redefine distribution model across existing and new channels, (iii) digitally transform the way the Group serves its customers and operates internally, and (iv) improve employee engagement through a robust set of organisational health initiatives. Digital transformation The Bank's digital transformation focuses on developing digital services and products that improve the customer experience, streamlining internal processes, and introducing new ways for improving the workplace environment. During 4Q2022, the Bank continued to enrich and improve its digital portfolio with new innovative services to its customers. The introduction of the QuickLoan new lending products available through the Group's digital channels (Mobile App and Internet Banking), further differentiates the Bank within the Cypriot market and enhances its status as a digital leader in banking. The introduction of QuickLoan allows the Bank's retail customers to apply for a loan and have an instant update of the approval status of their application. The adoption of digital products and services continued to grow and gained momentum in the fourth quarter of 2022 and beyond. As at the end of December 2022, 93.9% of the number of transactions involving deposits, cash withdrawals and internal/external transfers were performed through digital channels (up by 27.5 p.p. from 66.4% in September 2017 when the digital transformation programme was initiated). In addition, 81.7% of individual customers were digitally engaged (up by 21.5 p.p. from 60.2% in September 2017), choosing digital channels over branches to perform their transactions. As at the end of December 2022, active mobile banking users and active QuickPay users have grown by 12.8% and 31.3% respectively over the last 12 months. The highest number of QuickPay users to date was recorded in December 2022 with 169 thousand active users. Likewise, the highest number of QuickPay payments was recorded in December 2022 with 565 thousand transactions. Asset quality Balance sheet de-risking was largely completed in 2022, marked by the completion of Project Helix 3 which refers to the sale of non-performing exposures with gross book value of €550 mn as at the date of completion. Project Helix 3 represents a further milestone in the delivery of one of the Group's strategic priorities of improving asset quality through the reduction of NPEs. Overall, since the beginning of 2022, and including organic NPE reductions of €360 mn, the Group reduced its NPEs by 69% and its NPE ratio from 12.4% to 4.0% delivering the 2022 NPE ratio target of sub-5%. As a result, the Group's priorities remain intact, maintaining high quality new lending with strict underwriting standards and preventing asset quality deterioration in this uncertain outlook. The cost of risk target and NPE ratio target display conservative assumptions on both NPE inflows and provisioning to weather the ongoing macroeconomic uncertainty. Although there are currently no signs of asset quality deterioration, the cost of risk target of 50-80 bps and NPE ratio target of sub 5% remain unchanged for 2023. The cost of risk is expected to start normalising from 2024 onwards to around 40-50 bps. 28#29D. Business Overview (continued) Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda Climate change and transition to a sustainable economy is one of the greatest challenges. As part of its vision to be the leading financial hub in Cyprus, the Bank is determined to lead the transition of Cyprus to a sustainable future. The Group continuously evolves towards its ESG agenda and continues to progress towards building a forward-looking organisation embracing ESG in all aspects of business as usual. In 2022, the Company received a rating of AA (on a scale of AAA-CCC) in the MSCI ESG Ratings assessment. The ESG strategy formulated in 2021 is continuously expanding. The Bank is maintaining its leading role in the Social and Governance pillars and focus on increasing the Bank's positive impacts on the Environment by transforming not only its own operations, but also the operations of its customer. The Bank has committed to the following primary ESG targets, which reflect the pivotal role of ESG in the Bank' strategy: Become carbon neutral by 2030 • Become Net Zero by 2050 • Steadily increase Green Asset Ratio • • Steadily increase Green Mortgage Ratio ≥30% women in Group's management bodies (defined as the Executive Committee (EXCO) and the Extended EXCO) by 2030 For the Bank to articulate the delivery of its primary ESG targets and address regulatory expectations, a comprehensive ESG working plan has been established in 2022. The ESG working plan is closely monitored by the Sustainability Committee, Executive Committee and the Board of Directors at frequent intervals. Environmental Pillar The Bank has estimated the Scope 1 and Scope 2 emissions of 2021 relating to own operations in order to set the baseline for carbon neutrality target. Following the estimation of own operations emissions, the Bank in 2022, designed the strategy to meet the carbon neutrality target by 2030 and progress towards Net Zero target of 2050. The Bank plans to invest in energy efficient installations and actions and replace fuel intensive machineries and vehicles from 2023 to 2025, which would lead to c.7% reduction in Scope 1 and Scope 2 emissions by 2025 compared to 2021. The Bank expects that the Scope 2 emissions will be reduced further when the energy market in Cyprus shifts further towards renewable energy. The Bank through installation of solar panels and other energy efficiency actions performed in 2021 and 2022 achieved a reduction in electricity consumption by 1.8 mn KWh (11% reduction) in FY2022 compared to the baseline year of 2021. The Bank of Cyprus is the first bank in Cyprus who joined the Partnership for Carbon Accounting Financials (PCAF) in October 2022. The Bank is currently in process to estimate its financed Scope 3 emissions derived from the loan portfolio based on transparent, harmonized methodologies in conformance with the requirements of the GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard as provided by PCAF. Following the estimation of financed Scope 3 emissions derived from loan portfolio and in conjunction with the materiality assessment's results on climate and environmental risks the Bank will be able to identify the carbon-intensive areas so to take the necessary actions to minimise the environmental and climate impact associated with the loan portfolio by offering targeted climate friendly products and engaging with the customers. The Bank in 2022 launched a low emission vehicle loan product (either hybrid or electric) and intends to further expand its range of environmentally friendly products that are expected to be launched in 2023. In addition, the Bank is currently finalising the Sustainable Finance Framework which will enable the Bank to issue Green/Social and/or Sustainable bonds in the future. The proceeds of such bonds are designated to flow in whole or partly to Sustainable projects which meet the eligibility criteria set by the Bank. In 2023, following the identification of carbon intensive sectors and asset classes the Bank is expected to set decarbonisation targets aligned with climate scenario (Science based targets) which will assist in the formulation of the Bank's strategy going forward. Moreover, the Bank is making continuous progress on the materiality assessment, identification and quantification of the Bank's Climate and Environmental (C&E) risks. The Bank is currently in progress to incorporate C&E risks on the formulation of business strategy and establish an ESG questionnaire with the aim to develop an ESG scorecard which will form part of the loan origination process in the future. The Bank is developing the risk quantification methodology to assess how the portfolio is affected by C&E risks and incorporate the above elements into the stress testing infrastructure. 29#30D. Business Overview (continued) Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda (continued) During 2022 in order to enhance the awareness and skillset towards the ESG, performed several trainings to the Board of Directors, Senior Management and employees. In addition, the internal communication channels are enhanced by establishing an ESG internal portal and launching Green@work which provides tips on energy efficiency actions at work. Early in 2023 the Bank launched a campaign on new Visa Debit cards produced from recyclable plastic extracted from the ocean. The campaign aims to inform the public on the level of water contamination from plastic and the impact on life below water. Social Pillar At the centre of the Bank's leading social role lie its investments in the Bank of Cyprus Oncology Centre (with an overall investment of c.€70 mn since 1998, whilst 60% of diagnosed cancer cases in Cyprus are being treated at the Centre), the work of SupportCY Network, which developed in 2020, the contribution of the Bank of Cyprus Cultural Centre in promoting the cultural heritage of the island, and the Work of IDEA Innovation Centre. The Cultural Centre undertook a number of innovative projects such as «AISTHISEIS» - Multi sensory museum experience for people with disabilities and Faneromeni arts Festival promoting youth. The IDEA Innovation Centre provided education to 7,000 entrepreneurs, invested c.€4 mn in start-up business creation and supported creation of 82 new companies to date. Staff have continued to engage in voluntary initiatives to support charities, foundations, people in need and initiatives to protect the environment. The Bank has continued to upgrade its staff's skill set by providing training and development opportunities to all staff, and capitalising on modern delivery methods. In 2022, the Bank heightened its emphasis on staff wellness by offering webinars, team building activities and family events with sole purpose to enhance mental, physical, financial and social health, attended by 1,424 employees through its 'Well at Work program'. Governance Pillar The Bank continues to operate successfully within a complex regulatory framework of a holding company which is registered in Ireland, listed on two Stock Exchanges and run in compliance with a number of rules and regulations. Its governance and management structures enable it to achieve present and future economic prosperity, environmental integrity and social equity across its value chain. The Bank operates within a framework of prudent and effective controls, which enable risk assessment and risk management based on the relevant policies under the leadership of the Board of Directors. The Bank has set up a robust Governance Structure to oversee its ESG agenda. Progress on the implementation and evolution of the Group's ESG strategy is monitored by the Sustainability Committee and the Board of Directors. The Sustainability Committee is a dedicated executive committee set up in early 2021 to oversee the ESG agenda of the Group, review the evolution of the Group's ESG strategy, monitor the development and implementation of the Group's ESG objectives and the embedding of ESG priorities in the Group's business targets. The Group's ESG Governance structure will continue to evolve, so as to better address the Bank's evolving ESG needs. The Bank's regulatory compliance continues to be an undisputed priority. The Board composition of the Company and the Bank is diverse, with 40% of the Board members being female as at 31 December 2022. The Board displays a strong skill set stemming from broad international experience. Moreover, the Bank aspires to achieve a representation of at least 30% women in Group's management bodies (Defined as the EXCO and the Extended EXCO) by 2030. As at 31 December 2022, there is a 27% representation of women in Group's management bodies and a 39% representation of women at key positions below the Extended EXCO level (defined as positions between Assistant Manager and Manager). 30#31D. Business Overview (continued) IFRS 17 IFRS 17, is effective from 1 January 2023, and impacts the phasing of profit recognition for insurance contracts. The Group's insurance-related retained earnings will be restated and the reporting of insurance new business revenue will be spread over time, as the Group provides service to its policyholders (versus recognised up-front under current accounting standards), with the quantum and timing of the impact dependent on, inter alia, the amount and mix of new business and extent of assumption changes in any given year following implementation. • • Under IFRS 17, there will be no present value of in-force life insurance contracts ('PVIF') asset recognised. Instead, the estimated future profit will be included in the measurement of the insurance contract liability as the contractual service margin ('CSM') and this will be gradually recognised in revenue as services are provided over the duration of the insurance contract. While the profit over the life of an individual contract will be unchanged, its emergence will be later under IFRS 17. IFRS 17 requires the increased use of current market values in the measurement of insurance assets and liabilities hence insurance liabilities and related assets will be adjusted to reflect IFRS 17 measurement requirements. In accordance with IFRS 17, directly attributable costs will be incorporated in the CSM and will be presented as a deduction to reported revenue. This will result in a reduction in operating expenses. The Group continues to make progress on the implementation of IFRS 17 and assessing the impact on the financial statements. On transition the following impact has been estimated: a) the removal of value in force from the life insurance business (including associated deferred tax liability) of c. €101 mn as per the Group's consolidated balance sheet as at 31 December 2022, which will reduce Group accounting equity by a respective amount (with no impact on the Group regulatory capital or tangible equity), and b) the remeasurement of insurance assets and liabilities and the creation of a contractual service margin (CSM) liability is estimated to result in an increase in the equity of the insurance business of the Group (predominantly relating to the life insurance business of the Group) in the range of €70-80 mn as at 1 January 2022, which is a consequence of life insurance products. The estimated effect on equity of the insurance business of the Group as at 1 January 2023 (roll forwarding the impact on 2022 profits and taking into consideration other movements in reserves in 2022) is an increase in the range of €50-60 mn, compared to the closing equity as at 31 December 2022 as reported under the previous accounting standard, IFRS4. As a result of the benefit arising from IFRS 17 on 1 January 2023 as referred to in (b) above, the life insurance subsidiary distributed €50 mn as dividend to the Bank in February 2023, which benefited Group regulatory capital by an equivalent amount on the same date, enhancing CET1 ratio by c.50 bps. The adoption of IFRS 17 is expected to result in a modest annual negative impact on the contribution to profits of the Group's insurance business in the near term. 31#32D. Business Overview (continued) Ukrainian crisis The economic environment has evolved rapidly since February 2022 following Russia's invasion in Ukraine. In response to the war in Ukraine, the EU, the UK and the US, in a coordinated effort joined by several other countries imposed a variety of financial sanctions and export controls on Russia, Belarus and certain regions of Ukraine as well as various related entities and individuals. As the war is prolonged, geopolitical tension persists and inflation remains elevated, impacted by the soaring energy prices and disruptions in supply chains. The high inflation weighs on business confidence and consumers' purchasing power. In this context the Group is closely monitoring the developments, utilising dedicated governance structures including a Crisis Management Committee as required and has assessed the impact the crisis has on the Group's operations and financial performance. Direct impact The Group does not have any banking operations in Russia or Ukraine, following the sale of its operations in Ukraine in 2014 and in Russia in 2015. The Group has run down its legacy net exposure to less than €1 mn as at 31 December 2022 in Russia through write-offs and provisions. The Group has no exposure to Russian bonds or banks which are subject to sanctions. The Group has limited direct exposure with loans related to Ukraine, Russia and Belarus, representing 0.4% of total assets or c.1% of net loans as at 31 December 2022. The net book value of these loans stood at €108 mn as at 31 December 2022, of which €98 mn are performing, whilst the remaining were classified as NPEs well before the current crisis. The portfolio is granular and secured mainly by real estate properties in Cyprus. Customer deposits related to Ukrainian, Russian and Belarusian customers account for only 6% of total customer deposits as at 31 December 2022. This exposure is not material, given the Group's strong liquidity position. The Group operates with a significant surplus liquidity of €7.2 bn (LCR ratio of 291%) as at 31 December 2022. Indirect impact Although the Group's direct exposure to Ukraine, Russia or Belarus is limited, the crisis in Ukraine had a negative impact on the Cypriot economy, mainly arising from the tourism and professional services sectors, increasing energy prices fuelling inflation and disruptions to global supply chains. During 2022 the performance of the tourism sector was strong despite challenges and represents 80% of 2019 levels, despite the sizeable loss of tourist arrivals from Russia and Ukraine. The Group continues to monitor the exposures in sectors likely impacted by the prolonged geopolitical uncertainty and persistent inflationary pressures and remains in close contact with customers to offer solutions as necessary. Cyprus has no energy dependence on Russia as it imports oil from Greece, Italy and the Netherlands; however it is indirectly affected by pricing pressures in the international energy markets. The focus on renewables increases, marked by a steady improvement in contribution at 18% in 2022 (compared to 16% in 2021). Professional services account for c.10% of GDP (based on FY2021) of which some relate to Russia or Ukraine and thus expected to be adversely impacted. There is however no credit risk exposure as the sector is not levered. Between 2018-2020, Cyprus recorded net foreign direct investment (FDI) outflow to Russia. While Russian gross FDI flows in and out of Cyprus may be quite large, these often reflect the typical set-up of Special Purpose Entities, with limited actual impact on the Cypriot economy, hence likely to have limited impact on domestic activity levels. Overall, the Group expects limited impact from its direct exposure, while any indirect impact depends on the duration and severity of the crisis and its impact on the Cypriot economy. The Group continues to closely monitor the situation, taking all necessary and appropriate measures to minimise the impact on its operations and financial performance, as well as to manage all related risks and comply with the applicable sanctions. 32#33E. Strategy and Outlook The strategic objectives for the Group are to become a stronger, safer and a more efficient institution with a sustainable and well-diversified business model committed to deliver sustainable shareholder returns. The key pillars of the Group's strategy are to: . . • • Grow revenues in a more capital efficient way; by enhancing revenue generation via growth in performing book and less capital-intensive banking and financial services operations (Insurance and Digital Economy) Improve operating efficiency; by achieving leaner operations through digitisation and automation Strengthen asset quality; maintaining high quality new lending, completing legacy de-risking, normalising cost of risk and reducing (other) impairments Enhance organisational resilience and ESG (Environmental, Social and Governance) agenda; by continuing to work towards building a forward-looking organisation with a clear strategy supported by effective corporate governance aligned with ESG agenda priorities KEY STRATEGIC PILLARS Growing revenues in a more capital efficient way; by enhancing revenue generation via growth in performing book, and less capital-intensive banking and financial services operations (Insurance and Digital Economy) Improving operating efficiency; by achieving leaner operations through digitisation and automation • • ACTION TAKEN IN FY2022 and to date A revised price list for charges and fees was implemented in February 2022 Liquidity fees were extended to a wider customer group in March 2022 and abolished in December 2022 following interest rate rises Net performing loan book grew to €9.6 bn, an increase of 3% in FY2022, despite macroeconomic uncertainty Fixed income portfolio grew to €2.5 bn, an increase of 30% in FY2022 For further information, please refer to Section B.2.5 'Loan portfolio quality' and Section D 'Business Overview' Completion of a VEP in July 2022, which led to the reduction of full time employees by 16% in FY2022; estimated gross annual saving of c.€37 mn (19%) of staff costs Rationalisation of branch footprint as 20 branches closed down in 2022 Completion of a small-scale targeted VEP in 1Q2022, by one of the Bank's subsidiaries, through which a small number of the Group's employees were approved to leave Further developments in the Transformation Plan and the digitisation of the Bank • • PLAN OF ACTION The structure of the Group's balance sheet is geared towards higher interest rates facilitating immediate growth in net interest income Grow performing book and increase in high quality new lending over the medium term Expand fixed income portfolio in 2023, subject to market conditions, to take advantage of the rising yields Enhance fee and commission income, e.g. on-going review of price list for charges and fees, increase average product holding through cross selling, new sources of revenue through introduction of Digital Economy Platform Profitable insurance business with further opportunities to grow, e.g. focus on high margin products, leverage on Bank's strong franchise and customer base for more targeted cross selling enabled by digital transformation Committed to maintain cost discipline in an inflationary environment Effectively eliminate restructuring costs as de-risking is largely complete Enhance procurement control Committing to maintain total operating expenses for 2023 to a range of €350-360 mn The cost to income ratio excluding special levy on deposits and other levies/contributions for 2023 is expected to decrease to mid-40s and to remain around similar levels in 2024 33#34E. Strategy and Outlook (continued) KEY STRATEGIC PILLARS Strengthening asset quality Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda; by continuing to work towards building a forward-looking organisation with a clear strategy supported by effective corporate governance aligned with ESG agenda priorities ACTION TAKEN IN FY2022 and to date Completion of Project Helix 3 in November 2022 (sale of NPE portfolio with gross book value of €0.55 bn) Balance sheet de-risking continued in FY2022 with further c.€360 mn of organic NPE reduction NPE ratio reduced to 4.0% as at 31 December 2022, delivering the 2022 NPE ratio target of sub-5% For further information, please refer to Section B.2.5 'Loan portfolio quality' and Section D. 'Business Overview' First Bank in Cyprus joining the Partnership for Carbon Accounting Financials (PCAF) which enable the Bank to initiate the estimation of financed emissions (Scope 3) derived from loan portfolio Initiated the development of ESG questionnaire and ESG scorecard that will be introduced in loan origination process Concluded on the materiality assessment and identification of climate and environmental risks. Determined the decarbonisation strategy for Scope 1 and Scope 2 emissions Launch of low emission vehicle loan product (hybrid or electric) ⚫ Finalising the Sustainable Finance Framework which will enable the issue of Green/Social/Sustainable bonds . Provision of ESG training to the Board of Directors, Senior Management and all staff to increase awareness and skills Introduced the ESG internal portal communication as well as Green@Work which enable the employees to take energy efficient actions at work Launched <<AISTHISEIS» - Multi sensory museum experience for people with disabilities Introduction of a new visa debit card made from recycled plastic collected from the ocean For further information, please refer to Section D. 'Business Overview' • PLAN OF ACTION Prevent asset quality deterioration in an uncertain outlook Maintain strict discipline on new business NPE ratio target of <5% for 2023 remains unchanged Cost of risk target of 50-80 bps for 2023 remains unchanged, starting to normalise to 40-50 bps from 2024 onwards Set decarbonisation targets on specific sectors and asset classes Establish ESG questionnaire and ESG scorecard in the loan origination process Incorporate loan decarbonisation targets in the business strategy of the Bank Evolution of the ESG strategy with a continued focus on the climate and environmental risks Continue to embed ESG in the Bank's culture Continuous enhancement of structure and corporate governance • Invest in people and promote talent 34 34#35E. Strategy and Outlook (continued) During 2022 the Group delivered strong financial results, exceeding its 2022 financial targets. This was marked by the recovery of revenues driven by the expansion in net interest income, lower operating expenses despite inflationary pressures and strong performance in asset quality, delivering NPE ratio of sub-5%. As a result the Group achieved a double- digit recurring ROTE in 2022, building momentum throughout the year. In 2023 the momentum is expected to continue, leading to an upgrade of targeted ROTE to over 13% from 10% facilitated by the positive gearing to rising interest rates, improved efficiencies, healthy loan portfolio and robust capital position. This lays the foundations to commence meaningful dividend distributions from 2023 onwards, subject to regulatory approval and market conditions. The Group expects to achieve ROTE over 13% for 2024, on the back of stabilising margins and growth of the loan portfolio. Key Metrics 2022 Guidance FY2022 FY2023 Previous FY2023 Updated guidance Date NII guidance November 2022 November 2022 February 2023 >€350 mn €370 mn €450-470 mn 40-50% yoy (€520-550 mn) Cost to income ratio¹ Low-50s 49% c.50% mid-40s Return on Tangible Equity (ROTE)² 4.3% c.10% (recurring) >10% >13% 11.3% (recurring) NPE ratio <5.0% 4.0% <5% <5% 50-80 bps Cost of risk 1. 2. Mid-40 bps 44 bps 50-80 bps Calculated using total operating expenses which comprise staff costs and other operating expenses. Total operating expenses do not include the special levy on deposits or other levies/contributions and do not include any advisory or other restructuring costs. Return on Tangible Equity (ROTE) is calculated as Profit after Tax (annualised) divided by average Shareholders' equity minus intangible assets. 35#36F. Definitions & Explanations Advisory and other restructuring costs Allowance for expected loan credit losses (previously 'Accumulated provisions') AT1 Basic earnings after tax and before non- recurring items per share (attributable to the owners of the Company) Carbon neutral CET1 capital ratio (transitional basis) CET1 fully loaded (FL) ratio Cost to Income ratio Data from the Statistical Service Digital transactions ratio Digitally engaged customers ratio ECB Comprise mainly (a) fees of external advisors in relation to: (i) disposal of operations and non- core assets, and (ii) customer loan restructuring activities, and (b) the cost of the tender offer for the T2 Capital Notes, where applicable. Comprises (i) allowance for expected credit losses (ECL) on loans and advances to customers (including allowance for expected credit losses on loans and advances to customers held for sale), (ii) the residual fair value adjustment on initial recognition of loans and advances to customers (including residual fair value adjustment on initial recognition on loans and advances to customers classified as held for sale), (iii) allowance for expected credit losses for off-balance sheet exposures (financial guarantees and commitments) disclosed on the balance sheet within other liabilities, and (iv) the aggregate fair value adjustment on loans and advances to customers classified and measured at FVPL. AT1 (Additional Tier 1) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. Basic earnings after tax and before non-recurring items per share (attributable to the owners of the Company) is the Profit/(loss) after tax and before non-recurring items (as defined below) (attributable to the owners of the Company) divided by the weighted average number of shares in issue during the period, excluding treasury shares. The reduction and balancing (through a combination of offsetting investments or emission credits) of greenhouse gas emissions from own operations. CET1 capital ratio (transitional basis) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. The CET1 fully loaded (FL) ratio is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. Cost-to-income ratio comprises total expenses (as defined) divided by total income (as defined). The latest data from the Statistical Service of the Republic of Cyprus, Cyprus Statistical Service, was published on 14 February 2023. This is the ratio of the number of digital transactions performed by individuals and legal entity customers to the total number of transactions. Transactions include deposits, withdrawals, internal and external transfers. Digital channels include mobile, browser and ATMs. This is the ratio of digitally engaged individual customers to the total number of individual customers. Digitally engaged customers are the individuals who use the digital channels of the Bank (mobile banking app, browser and ATMs) to perform banking transactions, as well as digital enablers such as a bank-issued card to perform online card purchases, based on an internally developed scorecard. European Central Bank 36#37F. Definitions & Explanations (continued) Green Asset ratio Green Mortgage ratio Gross loans Group Legacy exposures Leverage ratio Leverage Ratio Exposure (LRE) Loan credit losses (PL) (previously 'Provision charge') Loan credit losses charge (previously 'Provisioning charge') (cost of risk) Market Shares MSCI ESG Rating Net fee and commission income over total income The proportion of the share of credit institution's assets financing and invested in EU Taxonomy-aligned economic activities as a share of total covered assets. The proportion of the share of credit institution's assets financing EU Taxonomy-aligned mortgages (acquisition, construction or renovation of buildings) as a share of total mortgages assets. Gross loans comprise: (i) gross loans and advances to customers measured at amortised cost before the residual fair value adjustment on initial recognition (including loans and advances to customers classified as non-current assets held for sale) and (ii) loans and advances to customers classified and measured at FVPL adjusted for the aggregate fair value adjustment Gross loans are reported before the residual fair value adjustment on initial recognition relating mainly to loans acquired from Laiki Bank (calculated as the difference between the outstanding contractual amount and the fair value of loans acquired) amounting to €86 mn as at 31 December 2022 (compared to €116 mn as at 30 September 2022 and €178 mn at 31 December 2021). Additionally, gross loans include loans and advances to customers classified and measured at fair value through profit or loss adjusted for the aggregate fair value adjustment of €211 mn as at 31 December 2022 (compared to €229 mn as at 30 September 2022 and €336 mn at 31 December 2021). The Group consists of Bank of Cyprus Holdings Public Limited Company, "BOC Holdings" or the "Company", its subsidiary Bank of Cyprus Public Company Limited, the "Bank" and the Bank's subsidiaries. Legacy exposures are exposures relating to (i) Restructuring and Recoveries Division (RRD), (ii) Real Estate Management Unit (REMU), and (iii) non-core overseas exposures. The leverage ratio is the ratio of tangible total equity (including Other equity instruments) to total assets as presented on the balance sheet. Tangible total equity comprises of equity attributable to the owners of the Company minus intangible assets. Leverage Ratio Exposure (LRE) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended. Loan credit losses comprise: (i) credit losses to cover credit risk on loans and advances to customers, (ii) net gains on derecognition of financial assets measured at amortised cost and (iii) net gains on loans and advances to customers at FVPL, for the reporting period/year. Loan credit losses charge (cost of risk) (year-to-date) is calculated as the annualised 'loan credit losses' (as defined) divided by average gross loans. The average gross loans are calculated as the average of the opening balance and the closing balance, for the reporting period/year. Both deposit and loan market shares are based on data from the CBC. The Bank is the single largest credit provider in Cyprus with a market share of 40.9% as at 31 December 2022, compared to 41.1% as at 30 September 2022 and 38.8% at 31 December 2021. The increase during 2022 is mainly due to a reduction in loans in the banking system. The use by the Company and the Bank of any MSCI ESG Research LLC or its affiliates ('MSCI) data, and the use of MSCI Logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation or promotion of the Company or the Bank by MSCI. MSCI Services and data are the property of MSCI or its information providers and are provided "as-is" and without warranty. MSCI Names and logos are trademarks or service marks of MSCI. Fee and commission income less fee and commission expense divided by total income (as defined). 37 40#38F. Definitions & Explanations (continued) Net Interest Margin Net loans and advances to customers Net loans to deposits ratio Net performing loan book Net Stable Funding Ratio (NSFR) Net zero emissions New lending Non-interest income Non-performing exposures (NPEs) Net interest margin is calculated as the net interest income (annualised) divided by the 'quarterly average interest earning assets' (as defined). Net loans and advances to customers comprise gross loans (as defined) net of allowance for expected loan credit losses (as defined, but excluding allowance for expected credit losses on off-balance sheet exposures disclosed on the balance sheet within other liabilities). Net loans to deposits ratio is calculated as gross loans (as defined) net of allowance for expected loan credit losses (as defined) divided by customer deposits. Net performing loan book is the total net loans and advances to customers (as defined) excluding the legacy exposures (as defined). The NSFR is calculated as the amount of "available stable funding" (ASF) relative to the amount of "required stable funding" (RSF). The regulatory limit, enforced in June 2021, has been set at 100% as per the CRR II. The reduction of greenhouse gas emissions to net zero through a combination of reduction activities and offsetting investments New lending includes the disbursed amounts of the new and existing non-revolving facilities (excluding forborne or re-negotiated accounts) as well as the average year-to-date change (if positive) of the current accounts and overdraft facilities between the balance at the beginning of the period and the end of the period. Recoveries are excluded from this calculation since their overdraft movement relates mostly to accrued interest and not to new lending. Non-interest income comprises Net fee and commission income, Net foreign exchange gains/(losses) and net gains/(losses) on financial instruments and (excluding net gains on loans and advances to customers at FVPL), Insurance income net of claims and commissions, Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties, and Other income. As per the European Banking Authorities (EBA) standards and European Central Bank's (ECB) Guidance to Banks on Non-Performing Loans (which was published in March 2017), non- performing exposures (NPEs) are defined as those exposures that satisfy one of the following conditions: (i) The borrower is assessed as unlikely to pay its credit obligations in full without the realisation of the collateral, regardless of the existence of any past due amount or of the number of days past due. (ii) Defaulted or impaired exposures as per the approach provided in the Capital Requirement Regulation (CRR), which would also trigger a default under specific credit adjustment, diminished financial obligation and obligor bankruptcy. (iii) Material exposures as set by the CBC, which are more than 90 days past due. (iv) Performing forborne exposures under probation for which additional forbearance measures are extended. (v) Performing forborne exposures previously classified as NPEs that present more than 30 days past due within the probation period. From 1 January 2021 two regulatory guidelines came into force that affect NPE classification and Days-Past-Due calculation. More specifically, these are the RTS on the Materiality Threshold of Credit Obligations Past-Due (EBA/RTS/2016/06), and the Guideline on the Application of the Definition of Default under article 178 (EBA/RTS/2016/07). The Days-Past-Due (DPD) counter begins counting DPD as soon as the arrears or excesses of an exposure reach the materiality threshold (rather than as of the first day of presenting any amount of arrears or excesses). Similarly, the counter will be set to zero when the arrears or excesses drop below the materiality threshold. Payments towards the exposure that do not reduce the arrears/excesses below the materiality threshold, will not impact the counter. For retail debtors, when a specific part of the exposures of a customer that fulfils the NPE criteria set out above is greater than 20% of the gross carrying amount of all on balance sheet exposures of that customer, then the total customer exposure is classified as non-performing; otherwise only the specific part of the exposure is classified as non-performing. For non-retail debtors, when an exposure fulfils the NPE criteria set out above, then the total customer exposure is classified as non-performing. 38#39F. Definitions & Explanations (continued) Non-performing exposures (NPEs) Non-recurring items NPE coverage ratio (previously 'NPE Provisioning coverage ratio') NPE ratio NPE sales Operating profit Operating profit return on average assets Phased-in Capital Conservation Buffer (CCB) Profit after tax and before non-recurring items (attributable to the owners of the Company) Profit/(loss) after tax - organic (attributable to the owners of the Company) Project Helix 2 Project Helix 3 Material arrears/excesses are defined as follows: (a) Retail exposures: Total arrears/excess amount greater than €100, (b) Exposures other than retail: Total arrears/excess amount greater than €500 and the amount in arrears/excess in relation to the customer's total exposure is at least 1%. - Non-recurring items as presented in the 'Interim Condensed Consolidated Income Statement • Underlying basis' relate to the following items, as applicable: (i) Advisory and other restructuring costs organic, (ii) Provisions/net profit/(loss) relating to NPE sales, (iii) Restructuring and other costs relating to NPE sales, and (iv) Restructuring costs relating to the Voluntary Staff Exit Plan. - The NPE coverage ratio is calculated as the allowance for expected loan credit losses (as defined) over NPEs (as defined). NPES ratio is calculated as the NPEs as per EBA (as defined) divided by gross loans (as defined). NPE sales refer to sales of NPE portfolios completed, as well as contemplated and potential future sale transactions, irrespective of whether or not they met the held for sale classification criteria at the reporting dates. The operating profit comprises profit before Total loan credit losses, impairments and provisions (as defined), tax, (profit)/loss attributable to non-controlling interests and non- recurring items (as defined). Operating profit return on average assets is calculated as the annualised operating profit (as defined) divided by the quarterly average of total assets for the relevant period. Average total assets exclude total assets of discontinued operations at each quarter end, if applicable. In accordance with the legislation in Cyprus which has been set for all credit institutions, the applicable rate of the CCB is 1.25% for 2017, 1.875% for 2018 and 2.5% for 2019 (fully phased- in). This refers to the profit after tax (attributable to the owners of the Company), excluding any 'non-recurring items' (as defined). This refers to the profit or loss after tax (attributable to the owners of the Company), excluding any 'non-recurring items' (as defined, except for the 'advisory and other restructuring costs - organic'). Project Helix 2 refers to the sale of portfolios of loans with a total gross book value of €1.3 bn completed in June 2021. Project Helix 3 refers to the agreement the Group reached in November 2021 for the sale of a portfolio of NPEs with gross book value of €551 mn, as well as real estate properties with book value of c.€88 mn as at 30 September 2022. Project Helix 3 was completed in November 2022. For further information please refer to section B.2.5 Loan portfolio quality. 39#40F. Definitions & Explanations (continued) Project Sinope Quarterly average interest earning assets Qoq Return on Tangible equity (ROTE) after tax and before non- recurring items Return on Tangible equity (ROTE) Special levy on deposits and other levies/contributions Total Capital ratio Total expenses Total income Total loan credit losses, impairments and provisions Underlying basis Write offs Yoy Project Sinope refers to the agreement the Group reached in December 2021 for the sale of a portfolio of NPEs with gross book value of €12 mn as at 31 December 2021, as well as properties in Romania with carrying value €0.6 mn as at 31 December 2021. Project Sinope was completed in August 2022. This relates to the average of 'interest earning assets' as at the beginning and end of the relevant quarter. Average interest earning assets exclude interest earning assets of any discontinued operations at each quarter end, if applicable. Interest earning assets include: cash and balances with central banks (including cash and balances with central banks classified as non-current assets held for sale), plus loans and advances to banks, plus net loans and advances to customers (including loans and advances to customers classified as non-current assets held for sale), plus 'deferred consideration receivable' included within 'other assets', plus investments (excluding equities and mutual funds). Quarter on quarter change Return on Tangible Equity (ROTE) after tax and before non-recurring items is calculated as Profit/(loss) after tax and before non-recurring items (attributable to the owners of the Company) (as defined) (annualised), - (based on year to date days)), divided by the quarterly average of Shareholders' equity minus intangible assets at each quarter end. Return on Tangible Equity (ROTE) is calculated as Profit/(loss) after tax (attributable to the owners of the Company) (as defined) (annualised - (based on year to date days)), divided by the quarterly average of Shareholders' equity minus intangible assets at each quarter end. Relates to the special levy on deposits of credit institutions in Cyprus, contributions to the Single Resolution Fund (SRF), contributions to the Deposit Guarantee Fund (DGF), as well as the DTC levy, where applicable. Total capital ratio is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. Total expenses comprise staff costs, other operating expenses and the special levy on deposits and other levies/contributions. It does not include (i) 'advisory and other restructuring costs-organic', (ii) restructuring and other costs relating to NPE sales, or (iii) restructuring costs relating to the Voluntary Staff Exit Plan. (i) 'Advisory and other restructuring costs-organic' amounted to €1 mn for 4Q2022 (compared to €5 mn for 3Q2022, €4 mn for 2Q2022 and €1 mn for 1Q2022) (ii) Restructuring costs relating to NPE sales for 4Q2022 amounted to €0.3 mn (compared to €1 mn for 3Q2022, €0.8 mn for 2Q2022 and €1 mn for 1Q2022 and €0.2 mn for 4Q2021), and (iii) Restructuring costs relating to the Voluntary Staff Exit Plan (VEP) for 4Q2022 was nil (compared to 3Q2022 was €101 mn, nil for 2Q2022 and €3 mn for 1Q2022). Total income comprises net interest income and non-interest income (as defined). Total loan credit losses, impairments and provisions comprises loan credit losses (as defined), plus impairments of other financial and non-financial assets, plus (provisions)/net reversals for litigation, claims, regulatory and other matters. This refers to the statutory basis after being adjusted for certain items as explained in the Basis of Presentation. Loans together with the associated loan credit losses are written off when there is no realistic prospect of future recovery. Partial write-offs, including non-contractual write-offs, may occur when it is considered that there is no realistic prospect for the recovery of the contractual cash flows. In addition, write-offs may reflect restructuring activity with customers and are part of the terms of the agreement and subject to satisfactory performance. Year on year change 110 40#41Basis of Presentation This announcement covers the results of Bank of Cyprus Holdings Public Limited Company, "BOC Holdings" or "the Company", its subsidiary Bank of Cyprus Public Company Limited, the "Bank" or "BOC PCL", and together with the Bank's subsidiaries, the "Group", for the year ended 31 December 2022. At 31 December 2016, the Bank was listed on the Cyprus Stock Exchange (CSE) and the Athens Exchange. On 18 January 2017, BOC Holdings, incorporated in Ireland, was introduced in the Group structure as the new holding company of the Bank. On 19 January 2017, the total issued share capital of BOC Holdings was admitted to listing and trading on the LSE and the CSE. Financial information presented in this announcement is being published for the purposes of providing an overview of the Group financial results for the year ended 31 December 2022. The financial information in this announcement is not audited and does not constitute statutory financial statements of BOC Holdings within the meaning of section 340 of the Companies Act 2014. The Group statutory financial statements for the year ended 31 December 2022 are expected to be delivered to the Registrar of Companies of Ireland within 56 days of 30 September 2023 (as at the date of this report, such statutory financial statements have not been reported on by independent auditors of BOC Holdings). The Board of Directors approved this financial information on 17 February 2023. BOC Holdings' most recent statutory financial statements for the purposes of Chapter 4 of Part 6 of the Companies Act 2014 of Ireland for the year ended 31 December 2021, upon which the auditors have given an unqualified audit report, were published on 30 March 2022 and have been annexed to the annual return and delivered to the Registrar of Companies of Ireland. Statutory basis: Statutory information is set out on pages 4-5. However, a number of factors have had a significant effect on the comparability of the Group's financial position and performance. Accordingly, the results are also presented on an underlying basis. Underlying basis: The financial information presented under the underlying basis provides an overview of the Group financial results for the year ended 31 December 2022, which the management believes best fits the true measurement of the financial performance and position of the Group. For further information, please refer to 'Commentary on Underlying Basis' on page 7. The statutory results are adjusted for certain items (as described on pages 9-10) to allow a comparison of the Group's underlying financial position and performance, as set out on pages 4-5. The financial information included in this announcement is neither reviewed nor audited by the Group's external auditors. This announcement and the presentation for the Group Financial Results for the year ended 31 December 2022 have been posted on the Group's website www.bankofcyprus.com (Group/Investor Relations/Financial Results). Definitions: The Group uses definitions in the discussion of its business performance and financial position which are set out in section F, together with explanations. The Group Financial Results for the year ended 31 December 2022 are presented in Euro (€) and all amounts are rounded as indicated. A comma is used to separate thousands and a dot is used to separate decimals. 41 14#42Forward Looking Statements This document contains certain forward-looking statements which can usually be identified by terms used such as "expect", "should be", "will be" and similar expressions or variations thereof or their negative variations, but their absence does not mean that a statement is not forward-looking. Examples of forward-looking statements include, but are not limited to, statements relating to the Group's near term, medium term and longer term future capital requirements and ratios, intentions, beliefs or current expectations and projections about the Group's future results of operations, financial condition, expected impairment charges, the level of the Group's assets, liquidity, performance, prospects, anticipated growth, provisions, impairments, business strategies and opportunities. By their nature, forward-looking statements involve risk and uncertainty because they relate to events, and depend upon circumstances, that will or may occur in the future. Factors that could cause actual business, strategy and/or results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements made by the Group include, but are not limited to: general economic and political conditions in Cyprus and other European Union (EU) Member States, interest rate and foreign exchange fluctuations, legislative, fiscal and regulatory developments, information technology, litigation and other operational risks, adverse market conditions, the impact of outbreaks, epidemics or pandemics, such as the COVID-19 pandemic and ongoing challenges and uncertainties posed by the COVID-19 pandemic for businesses and governments around the world. Russian invasion of Ukraine has led to heightened volatility across global markets and to the coordinated implementation of sanctions on Russia, Russian entities and nationals. The Russian invasion of Ukraine has already caused significant population displacement, and as the conflict continues, the disruption will likely increase. The scale of the conflict and the speed and extent of sanctions, as well as the uncertainty as to how the situation will develop, may have significant adverse effects on the market and macroeconomic conditions, including in ways that cannot be anticipated. This creates significantly greater uncertainty about forward-looking statements. Should any one or more of these or other factors materialise, or should any underlying assumptions prove to be incorrect, the actual results or events could differ materially from those currently being anticipated as reflected in such forward looking statements. The forward-looking statements made in this document are only applicable as at the date of publication of this document. Except as required by any applicable law or regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statement contained in this document to reflect any change in the Group's expectations or any change in events, conditions or circumstances on which any statement is based. Contacts For further information please contact: Investor Relations +357 22 122239 [email protected] The Bank of Cyprus Group is the leading banking and financial services group in Cyprus, providing a wide range of financial products and services which include retail and commercial banking, finance, factoring, investment banking, brokerage, fund management, private banking, life and general insurance. At 31 December 2022, the Bank of Cyprus Group operated through a total of 64 branches in Cyprus, of which 4 operated as cash offices. The Bank of Cyprus Group employed 2,889 staff worldwide. At 31 December 2022, the Group's Total Assets amounted to €25.4 bn and Total Equity was €2.1 bn. The Bank of Cyprus Group comprises Bank of Cyprus Holdings Public Limited Company, its subsidiary Bank of Cyprus Public Company Limited and its subsidiaries. 42 42