Lyft Results Presentation Deck

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Lyft

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November 2023

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#1November 8, 2023 Q3 Fiscal 2023 Earnings & New Metrics Supplemental Data lyn lyn#2Forward Looking Statements & Non-GAAP Financial Measures lyn This presentation and the accompanying oral presentation contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or Lyft's future financial or operating performance. In some cases, you can identify forward looking statements because they contain words such as "may," "will," "should," "expects," "plans," "anticipates," "going to," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential" or "continue" or the negative of these words or other similar terms or expressions that concern Lyft's expectations, strategy, priorities, plans or intentions. Forward-looking statements in this presentation and the accompanying oral presentation include, but are not limited to, statements regarding Lyft's future financial and operating performance, including its outlook for the fourth quarter of 2023, expected trends in insurance costs and impact on Lyft's business, impact of cost-reduction initiatives, demand for Lyft's products and services and the markets in which Lyft operates, the impact of macroeconomic conditions on our business, results of operations, and the markets in which we operate, rider and driver activity, including driver supply and levels of rideshare and bike and scooter rides on the Lyft platform and future incentive levels, and litigation and regulatory matters. Lyft's expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including the macroeconomic environment, including inflation, and the impact of these factors and other market factors on operating expenses, including insurance costs, the sufficiency of Lyft's unrestricted cash, cash equivalents, and short-term investments, as well as risks associated with the outcome of litigation and regulatory matters. The forward-looking statements contained in this presentation are also subject to other risks and uncertainties, including those more fully described in Lyft's filings with the Securities and Exchange Commission, including in our Quarterly Report on Form 10-Q for quarter ended June 30, 2023. The forward-looking statements in this presentation are based on information available to Lyft as of the date of this presentation, and Lyft disclaims any obligation to update any forward-looking statements, except as required by law. In addition to financial information presented in accordance with U.S. generally accepted accounting principles ("GAAP"), this presentation and the accompanying oral presentation include certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA margin as a percentage of revenue, Adjusted EBITDA margin as a percentage of Gross Bookings, adjusted net loss, adjusted net loss per share, non-GAAP operating expenses, Contribution, Contribution Margin and free cash flow. These non-GAAP measures are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with GAAP. These non-GAAP measures have limitations as analytical tools, and they should not be considered in isolation or as a substitute for analysis of other GAAP financial measures. A reconciliation of these measures to the most directly comparable GAAP measures is included at the end of this presentation. We have not provided the forward-looking GAAP equivalents for certain forward-looking non-GAAP measures presented in the accompanying oral presentation, or a GAAP reconciliation, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as stock-based compensation expense. Accordingly, a reconciliation of these non-GAAP guidance metrics to their corresponding GAAP equivalents is not available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results. Lyft defines free cash flow as GAAP net cash provided by (used in) operating activities less purchases of property and equipment and scooter fleet. This presentation and the accompanying oral presentation also contain statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal sources. This information involves many assumptions and limitations, and you are cautioned not to give undue weight to such information. We have not independently verified the accuracy or completeness of the information contained in the industry publications and other publicly available information. Accordingly, we make no representations as to the accuracy or completeness of that information nor do we undertake to update such information after the date of this presentation. 2#3Updated Business Metrics lyn 3#4Introducing Three New Total Company Metrics Aligns our reporting with our strategic priorities & how we are managing the business 1. Gross Bookings is a key indicator of the scale and impact of our overall platform. It is defined as the total dollar value of transactions invoiced to rideshare riders including any applicable taxes, tolls and fees, excluding tips to drivers. Gross Bookings also includes amounts invoiced for other offerings, including but not limited to: Express Drive vehicle rentals, bike and scooter rentals, and amounts recognized for subscriptions, bike and bike station hardware and software sales, media, sponsorships, partnerships, and licensing and data access agreements.(1) 2. 3. (1) (2) Adjusted EBITDA margin, measured as a percentage of Gross Bookings. It is calculated by dividing Adjusted EBITDA for a period by Gross Bookings for the same period. Please note that our definition of Adjusted EBITDA is not changing with today's new metrics disclosures. Rides represent the level of usage of our multimodal platform. It is the total number of rides, including rideshare and bike and scooter rides, completed using our multimodal platform. Beginning with Q4'2023 we will no longer present: Revenue per Active Rider, Contribution, Contribution Margin, Adjusted EBITDA margin measured as a percentage of revenue. These metrics will still be calculable because we plan to continue to disclose the underlying components. In our Registration Statement on Form S-1 for our initial public offering, we disclosed a similarly titled metric of "Bookings." With respect to amounts invoiced to rideshare riders, "Gross Bookings" differs from the prior "Bookings" metric in that it includes applicable taxes, tolls and fees. Gross Bookings also includes dollar values invoiced for other offerings that were not part of Lyft at the time of our IPO. The definition of "Rides" is consistent with our S-1 disclosure. 4#5New Metrics Reflect Our Focused Execution Gross Bookings (mns) Rides (mns) Adj EBITDA (% of GB) YoY Change Gross Bookings Rides Adj EBITDA (% of GB) QoQ Change Gross Bookings Rides Adj EBITDA (% of GB) Q1'22 $2,694 139.5 2.0% Q1'22 Q1'22 Q2'22 $3,093 152.1 -6.3% Q2'22 Q2'22 15% 9% -830 bps Q3'22 $3,079 155.8 -0.9% Q3'22 Q3'22 0% 2% 540 bps Q4'22 $3,191 151.1 -7.8% Q4'22 Q4'22 4% -3% -690 bps Q1'23 $3,051 153.0 0.7% Q1'23 13% 10% -130 bps Q1'23 -4% 1% 850 bps Q2'23 $3,446 177.9 1.2% Q2'23 11% 17% 750 bps Q2'23 13% 16% 50 bps Note: Rideshare typically comprises north of 90% of total Gross Bookings and total Rides on a quarterly basis. Q3'23 $3,554 187.4 2.6% Q3'23 15% 20% 350 bps Q3'23 3% 5% 140 bps YTD'23: >$10 billion in Gross Bookings, +13% year-over-year with >500 million rides, +16% year-over-year Strongest margin (% of Gross Bookings) in our history, reflecting restructuring actions YTD'23: Solid double-digit Gross Booking growth driven by acceleration in Rides YTD'23: three consecutive quarters of accelerating Rides growth Accelerated performance reflecting customer-focused execution 5#6Results & Guidance lyn 6#7FINANCIAL RESULTS Q3'23: Another Quarter of Solid Execution 193 Gross Bookings: $3.6 billion Rides: +20% YoY accelerating for the third quarter in a row Active Riders: 22.4 million, the highest level in >3 years 2.6% Adjusted EBITDA margin (% of Gross Bookings) 7#8Gross Bookings (in millions) Note: $2,694 $1,819 $876 $3,093 $3,079 $2,102 $2,025 $2,016 $991 Q1'22 Q2 '22 $3,191 $1,054 $1,175 Q3 '22 Q4 '22 Contra-revenue $3,051 $2,050 $3,446 $2,425 $1,001 $1,021 Revenue $3,554 $2,397 $1,158 Q1'23 Q2 '23 Q3'23 Exceeded Revenue guidance of $1,130-1,150 million Due to rounding, numbers presented may not add up precisely to the totals provided. Q3'23 Gross Bookings: +15% YoY 8#9Rides (in millions) 139.5 Q1'22 152.1 155.8 151.1 Q2'22 Q3'22 Q4 '22 153.0 Q1'23 177.9 Q2 '23 187.4 Q3 '23 Q3'23 Rides: +20% YoY 9#10Active Riders (in millions) 17.8 Q1'22 19.9 20.3 20.4 Q2'22 Q3'22 Q4 '22 19.6 Q1'23 21.5 Q2 '23 22.4 Q3 '23 Q3'23 Active Riders: +10% YoY 10#11Adjusted EBITDA ($ in millions) Note: -$26.7 Actual Q3'22 Q3'23 Adj EBITDA vs. Outlook $75 Outlook Q3'23 $85 $92.0 Actual Q3'23 Adj EBITDA & margin (% of Gross Bookings) 2.0% $55 Q1'22 -$196 -6.3% Q2 '22 A$27 -0.9% Q3 '22 -$248 -7.8% Q4 '22 0.7% $23 Q1 '23 1.2% $41 2.6% $92 Adjusted EBITDA Q2 '23 Adjusted EBITDA margin (% of Gross Bookings) Q3 '23 The outlook of $75-85 million was provided during the Q2'23 earnings call on August 8, 2023. The figures above are non-GAAP financial measures. Please see the explanation of non-GAAP measures as well as the reconciliation from GAAP to non-GAAP measures contained in the appendix to this presentation. 11#12Q4'23 Guidance Gross Bookings Revenue Adjusted EBITDA and margin Prior Q4'23 Directional Commentary (Provided on our August 8, 2023 Earnings Call) Revenue growth in the low-to-mid single digits quarter-over-quarter Adjusted EBITDA margin as a percentage of revenue in-line to slightly lower than the level in Q2'23 (of 4%) Formal Q4'23 Outlook (Provided on November 8, 2023) $3.6$3.7 billion, +13-16% year-over-year Revenue growth in the mid single digits quarter-over-quarter Adjusted EBITDA of $50-60 million and an Adjusted EBITDA margin as a percentage of Gross Bookings of approximately 1.4% to 1.6% Adjusted EBITDA margin as a percentage of revenue in-line with the level in Q2'23 (of 4%) 12#13Operational Highlights lyn 13#14FOCUSED EXECUTION Back to School & Commute Teams worked in lockstep to prepare for back-to-school and return-to-office in Q3 and delivered strong results. Across the roughly 70 regions we targeted for back to school, rideshare rides grew by roughly 25% year-over-year, reflecting a surge in new and returning riders and drivers. With more companies returning-to-office, we saw strong growth in morning commute rides, which grew by more than 30% year-over-year in the last week of September. We are also seeing a pickup in additional use cases like weekday evening rides, especially on Thursdays and Fridays. We are helping more people get out and connect, which is core to our purpose and something we are really excited to see. lyf rev// Data The United States of Universities: Which college students go where Sarah Conlisk - Aug 17, 2023 G- lyft ||| Htttt A rev// |||| Data Lyft Bowl: Which college town rivals win at rideshare? Sarah Conlisk - Aug 28, 2023#15INNOVATING FOR CUSTOMERS Women+ Connect New Lyft feature that prioritizes matching women and nonbinary drivers and riders. This highly requested feature gives more people the opportunity to earn money on their own terms and gives riders more choice. In our early access cities we've seen great results: more than half of eligible drivers have opted in and keep the feature turned on nearly the entire time they're online - with the majority rating their experience using Women+ Connect as "great." "I've talked with several women passengers about it and they all love it. I'm personally typically driving on the platform very early mornings and having Women+ Connect actually encourages me to drive more." - Ambrosia, a driver in Chicago 9:41 Early access Rides by women, for women Women+ Connect matches women and nonbinary drivers and passengers. all? Match with more women and nonbinary passengers Turn Women+ Connect on or off in your driving preferences at any time When no women+ passengers are available, you'll still be matched with men Sign me up No thanks 9:41 < Driving preferences Location filters A Head to destination ON Arrive on time Stay within area Ride preferences Ride types 6/6 filters left > Women+ Connect Match with more women and nonbinary passengers. Available to women and non-binary drivers Adjust this preference at any time ✓ You may still be matched with men Learn more → > > 15#16BRAND PARTNERSHIPS Lyft Media Launched in-app advertising adding to Lyft Media's growing network of advertising products. We are partnering with brands to directly connect with our millions of riders and create differentiated experiences. Partners include: Audible, BetMGM, Bilt, HubSpot, Universal Pictures and Verizon. Current location → 54 E 6th St YOU SE RIDE BOOKED See driver details in 0:59 Searching for nearby drivers Edit ride Roll with your audience Advertise i the Lyft app Help your message reach the right destination WAIT Ad > Current location → 54 E 6th St OT-Mobile Alex Kia Niro ✰✰✰✰ 4.8 The Brooklyn Grave O ARRIVING IN 6 MIN Safety tools Advertise in the Lyft app Help your message reach the right destination Edit ride BMTA Ne y ABC0234 & Contact Roll with your audience MATCH REVEAL DROP-OFF AT 11:45 AM Alex Kia Niro *****4.8 Reminder: Confirm the license plate Tip your driver Give feedback on this ride Safety tools NA ABC0234 Edit ride Add a tip > Contact Roll with your audience Advertise in the Lyft app Help your message reach the right destination IN-RIDE#17Financial Results: Reconciliations from GAAP to Non-GAAP and Trended Financial Statements lyn 17#18Historical Financial and Operational Results A spreadsheet with this data is available on the Investor Relations website Active Riders Rides Gross Bookings Revenue Net loss Net loss as a % of Gross Bookings Adjusted EBITDA Adjusted EBITDA margin (calculated as a % of Gross Bookings) Adjusted Net Income (Loss) Revenue per Active Rider¹ Gross profit² Gross profit margin² Contribution¹ Contribution Margin¹ Adjusted EBITDA margin (calculated as a % of revenue)1,3 (1) (2) (3) Fiscal 2021 Total 506.4 $9,745.7 $3,208.3 $ (1,062.1) (10.9%) $ (157.5) (1.6%) $ (332.6) $1,506.0 46.9% $1,631.3 50.8% (4.9%) Q1 17.8 139.5 $ 2,694.2 $ 875.6 $ (196.9) (7.3%) $54.8 2.0% $24.6 $ 49.18 $435.3 49.7% $ 502.5 57.4% 6.3% Q2 Q3 Q4 Total (in millions, except for Revenue per Active Rider and percentages) 20.4 151.1 20.3 155.8 $ 3,079.2 $1,053.8 $ (422.2) (13.7%) $ (26.7) $ 3,191.0 $ 1,175.0 $ (588.1) (18.4%) $ (248.3) 19.9 152.1 $3,092.9 $990.7 $ (377.2) (12.2%) $ (196.3) (6.3%) $ (229.1) $ 49.89 $340.4 34.4% $ 315.1 31.8% Fiscal 2022 (19.8%) (0.9%) $ (56.1) $51.88 $ 483.1 45.8% $497.5 47.2% (2.5%) (7.8%) $ (270.8) $57.72 $ 400.6 34.1% $ 414.7 35.3% (21.1%) 598.5 $ 12,057.3 $ 4,095.1 $ (1,584.5) (13.1%) $ (416.5) (3.5%) $ (531.4) $1,659.4 40.5% $1,729.8 42.2% (10.2%) Q1 19.6 153.0 $3,050.7 $1,000.5 $ (187.6) (6.2%) $22.7 0.7% $27.7 $ 51.17 $ 451.6 45.1% $ 465.1 46.5% 2.3% Fiscal 2023 Q2 21.5 177.9 $ 3,446.0 $ 1,020.9 $ (114.3) (3.3%) $41.0 1.2% $59.5 $ 47.51 $414.3 40.6% $426.4 41.8% 4.0% Q3 22.4 187.4 $ 3,554.1 $ 1,157.6 $ (12.1) (0.3%) $92.0 2.6% $ 92.3 $51.67 $513.0 44.3% $ 520.0 44.9% 7.9% Represents key metric or non-GAAP financial measure that will no longer be presented beginning in the fourth quarter of 2023. Gross Profit is defined as revenue less cost of revenue. Gross profit margin is defined as gross profit divided by revenue for the same period. These financial measures will no longer be presented beginning in the fourth quarter of 2023. Prior to the third quarter of 2023, this calculation was reported and defined as Adjusted EBITDA Margin. 18#19Condensed Consolidated Balance Sheet ($ in millions) Assets Current assets: Cash and cash equivalents Short-term investments Prepaid expenses and other current assets Total current assets Restricted cash and cash equivalents Restricted investments Other investments Property and equipment, net Operating lease right of use assets Intangible assets, net Goodwill Other assets Total Assets Note: Q1 $ 214.9 2,021.7 699.0 2,935.5 67.2 880.9 70.2 313.7 213.1 48.4 180.5 58.9 $ 4,768.5 Due to rounding, numbers presented may not add up precisely to the totals provided. Q2 Fiscal 2022 $ 239.3 1,567.7 652.4 2,459.5 102.1 1,090.8 155.7 381.6 201.2 89.2 262.2 15.3 $4,757.5 Q3 $143.7 1,639.7 689.3 2,472.7 167.2 1,004.6 26.3 372.7 190.7 81.0 261.7 23.1 $ 4,600.2 Q4 $281.1 1,515.7 786.1 2,582.9 109.4 1,027.5 26.4 313.4 135.2 76.2 261.6 23.9 $ 4,556.4 Q1 $ 509.6 1,245.2 792.7 2,547.5 228.5 835.8 26.5 424.4 110.0 71.7 262.3 22.6 $ 4,529.5 Fiscal 2023 Q2 $638.4 1,059.7 781.2 2,479.3 365.8 632.5 39.9 472.4 105.8 68.3 260.8 21.4 $ 4,446.2 Q3 $590.5 1,076.1 833.6 2,500.2 258.8 767.0 39.3 476.8 100.5 62.5 255.7 17.3 $ 4,478.2 19#20Condensed Consolidated Balance Sheet (cont.) ($ in millions) Liabilities and Stockholders' Equity Current liabilities: Accounts payable Insurance reserves Accrued and other current liabilities Operating lease liabilities - current Total current liabilities Operating lease liabilities Long-term debt, net of current portion Other liabilities Total Liabilities Stockholders' equity Preferred stock Common stock Additional paid in capital Accumulated other comprehensive income Accumulated deficit Total stockholders' equity Total liabilities and stockholders' equity Note: Q1 $95.6 1,065.9 1,364.0 51.7 2,577.2 200.0 787.4 45.9 $ 3,610.5 9,721.2 (10.2) (8,553.0) 1,158.0 $ 4,768.5 Due to rounding, numbers presented may not add up precisely to the totals provided. Q2 Fiscal 2022 $ 100.0 1,234.9 1,348.4 48.7 2,731.9 189.0 808.0 61.4 $ 3,790.3 9,908.5 (11.0) (8,930.3) 967.3 $ 4,757.5 Q3 $ 90.1 1,265.7 1,382.6 46.4 2,784.8 179.1 814.7 56.0 $ 3,834.7 10,127.5 (9.5) (9,352.5) 765.5 $4,600.2 Q4 $ 107.8 1,417.3 1,561.6 45.8 3,132.6 176.4 803.2 55.6 $ 4,167.8 10,335.0 (5.8) (9,940.6) 388.7 $ 4,556.4 Q1 $103.3 1,353.7 1,636.8 41.7 3,135.4 161.8 793.4 56.8 $ 4,147.5 10,514.5 (4.3) (10,128.2) 382.0 $ 4,529.5 Fiscal 2023 Q2 $ 62.2 1,309.5 1,606.6 42.1 3,020.4 154.4 808.1 76.3 $ 4,059.2 10,633.4 (3.8) (10,242.5) 387.0 $ 4,446.2 Q3 $56.7 1,322.8 1,527.0 42.3 2,948.9 141.9 833.8 85.3 $ 4,009.9 10,732.2 (9.3) (10,254.6) 468.3 $4,478.2 20#21Condensed Consolidated Statement of Operations ($ in millions, except per share items) (1) Note: Revenue Cost and expenses Cost of revenue Operations and support Research and development Sales and marketing General and administrative Total costs and expenses Loss from operations Interest expense Other income (expense), net¹ Loss before income taxes Provision for (benefit from) income taxes Net loss Net loss per share, basic and diluted Weighted-average shares used to compute net loss per share, basic and diluted Q1 $875.6 440.3 98.6 192.8 126.3 216.9 1,074.9 $ (199.3) (4.5) 9.8 (194.1) 2.8 $ (196.9) $ (0.57) 346.6 Q2 $ 990.7 650.4 105.3 201.8 140.8 265.7 1,363.9 $ (373.2) (5.0) 1.0 (377.2) 0.1 $ (377.2) $ (1.08) 350.5 Fiscal 2022 Q3 $1,053.8 570.7 119.2 227.7 133.7 292.9 1,344.2 $ (290.4) (5.0) (126.2) (421.6) 0.6 $ (422.2) $ (1.18) 356.5 Q4 $ 1,175.0 774.4 120.7 234.6 130.7 510.6 1,771.0 $ (596.0) (5.2) 15.5 (585.8) 2.4 $ (588.1) $ (1.61) 365.1 Total $ 4,095.1 2,435.7 443.8 856.8 531.5 1,286.2 5,554.1 $ (1,458.9) (19.7) (100.0) (1,578.6) 5.9 $ (1,584.5) $ (4.47) 354.7 Other income (expense), net includes a benefit from a pre-tax gain from $135.7 million in impairment charges related to the wind down of an equity investee in Q3'22. Due to rounding, numbers presented may not add up precisely to the totals provided. Q1 $1,000.5 549.0 98.9 196.9 115.9 256.5 1,217.3 $ (216.8) (5.4) 37.2 (185.0) 2.7 $ (187.6) $ (0.50) 373.7 Fiscal 2023 Q2 $ 1,020.9 606.6 107.6 154.6 109.2 201.4 1,179.4 $ (158.5) (6.2) 53.1 (111.6) 2.7 $ (114.3) $ (0.30) 381.9 Q3 $1,157.6 644.5 118.8 109.2 129.9 195.3 1,197.7 $ (40.2) (6.2) 34.4 (12.0) 0.1 $ (12.1) $ (0.03) 389.3 21#22Condensed Consolidated Statement of Cash Flows ($ in millions) Cash flows from operating activities Net loss Adjustments to reconcile net loss to net cash provided by (used in) operating activities: Depreciation and amortization Stock-based compensation Amortization of premium on marketable securities Accretion of discount on marketable securities Amortization of debt discount and issuance costs Deferred income tax impact from convertible senior notes Loss (gain) on sale and disposal of assets, net Gain on divestiture Impairment of non-marketable equity security Other Changes in operating assets and liabilities: Prepaid expenses and other assets Operating lease right-of-use assets Accounts payable Insurance reserves Accrued and other liabilities Lease liabilities Net cash provided by (used in) operating activities Note: Q1 $ (196.9) 31.8 153.7 1.1 (1.2) 0.7 (13.7) 1.8 (187.9) 13.5 (33.9) (2.7) 96.2 (14.7) $ (152.3) Due to rounding, numbers presented may not add up precisely to the totals provided. Q2 $ (377.2) 29.1 176.6 0.8 (2.5) 0.7 (18.1) (1.5) 63.4 13.6 (1.9) 169.0 (62.7) (14.5) $ (25.2) Fiscal 2022 Q3 $ (422.2) 35.9 221.0 0.6 (7.1) 0.7 (6.7) 135.7 16.6 (70.1) 12.6 (9.0) 30.8 46.0 (11.0) $ (26.2) Q4 $ (588.1) $ (1,584.5) 58.0 199.4 0.4 (12.5) 0.7 (22.1) 6.7 Total (81.3) 56.6 17.6 151.6 182.8 (3.5) $ (33.6) 154.8 750.8 3.0 (23.2) 2.8 (60.7) 135.7 23.6 (275.9) 96.3 (27.2) 348.7 262.4 (43.8) $ (237.3) Q1 $ (187.6) 27.2 180.4 0.1 (13.6) 0.7 (7.6) 3.5 (1.1) 19.0 (4.3) (63.6) (15.3) (11.7) $ (74.0) Fiscal 2023 Q2 $(114.3) 28.6 113.9 (14.8) 0.7 (1.3) (11.9) 20.1 (1.3) (45.1) (44.2) (3.8) 3.3 $ (70.0) Q3 $(12.1) 29.5 98.5 (18.2) 0.8 (0.6) 10.6 (54.3) 4.1 (3.6) 13.3 (58.8) (6.9) $2.3 22#23Condensed Consolidated Statement of Cash Flows (cont.) ($ in millions) Cash flows from investing activities Purchases of marketable securities Purchase of non-marketable securities Purchases of term deposits Proceeds from sales of marketable securities Proceeds from maturities of marketable securities Proceeds from maturities of term deposits Purchases of property and equipment and scooter fleet Cash paid for acquisitions, net of cash acquired Sale of property and equipment Proceeds from divestiture Other Net cash provided by (used in) investing activities Cash flows from financing activities Repayment of loans Proceeds from exercise of stock options and other common stock issuances Taxes paid related to net share settlement of equity awards Principal payments on finance lease obligations Contingent consideration paid Net cash provided by (used in) financing activities Note: Q1 $ (661.7) 202.2 224.9 175.0 (30.3) 15.7 $ (74.2) (12.3) 0.1 (1.8) (8.0) $ (22.0) Due to rounding, numbers presented may not add up precisely to the totals provided. Q2 $ (600.6) (10.0) 155.5 488.7 205.0 (23.0) (146.3) 28.0 $ 97.4 (14.4) 12.3 (1.7) (7.7) $ (11.6) Fiscal 2022 Q3 $ (1,408.3) 143.3 1,290.6 (29.1) 32.8 $29.4 (25.3) (2.1) (6.0) $ (33.3) Q4 $ (1,378.9) (3.5) 175.7 1,304.4 15.0 (32.6) 53.3 $ 133.5 (15.7) 9.3 (1.1) (13.1) $ (20.6) Total $ (4,049.5) (13.6) 676.9 3,308.7 395.1 (115.0) (146.3) 129.8 $ 186.0 (67.6) 21.7 (6.7) (34.8) $ (87.5) Q1 $ (598.6) 223.1 846.4 5.0 (46.8) 20.3 $ 449.4 (21.1) 0.3 (1.2) (5.7) $ (27.7) Fiscal 2023 Q2 $ (594.0) 71.0 926.5 (42.2) 1.6 28.6 $391.5 (27.3) 5.6 (0.7) (19.1) (14.1) $ (55.6) Q3 $(1,161.9) 51.3 978.6 (32.3) 30.2 $(134.1) (12.1) 0.8 (0.4) (11.1) $(22.7) 23#24Condensed Consolidated Statement of Cash Flows (cont.) ($ in millions) Net cash provided by (used in) operating activities Net cash provided by (used in) investing activities Net cash provided by (used in) financing activities Effect of foreign exchange on cash, cash equivalents and restricted cash and cash equivalents Net increase (decrease) in cash and cash equivalents and restricted cash and cash equivalents Cash and cash equivalents and restricted cash and cash equivalents Beginning of period End of period Reconciliation of cash, cash equivalents and restricted cash and cash equivalents to the condensed consolidated balance sheets Cash and cash equivalents Restricted cash and cash equivalents Restricted cash, incl. in prepaid expenses and other current assets Total cash, cash equivalents and restricted cash and cash equivalents Note: Q1 $ (152.3) (74.2) (22.0) $0.1 (248.5) 531.2 $282.7 214.9 67.2 0.7 $282.7 Due to rounding, numbers presented may not add up precisely to the totals provided. Q2 $ (25.2) 97.4 (11.6) $ (0.2) 60.4 282.7 $343.1 239.3 102.1 1.7 $ 343.1 Fiscal 2022 Q3 $ (26.2) 29.4 (33.3) $ (0.7) (30.7) 343.1 $312.3 143.7 167.2 1.4 $312.3 Q4 $ (33.6) 133.5 (20.6) $0.1 79.5 312.3 $ 391.8 281.1 109.4 1.4 $ 391.8 Total $ (237.3) 186.0 (87.5) $ (0.6) (139.4) 531.2 $391.8 281.1 109.4 1.4 $391.8 Q1 $ (74.0) 449.4 (27.7) $- 347.6 391.8 $ 739.4 509.6 228.5 1.4 $ 739.4 Fiscal 2023 Q2 $ (70.0) 391.5 (55.6) $0.3 266.2 739.4 $ 1,005.6 638.4 365.8 1.4 $1005.6 Q3 $2.3 (134.1) (22.7) $(0.4) (154.9) 1,005.6 $850.7 590.5 258.8 1.4 $ 850.7 24#25Non-GAAP Condensed Consolidated Statement of Operations ($ in millions, except per share items) Revenue Cost of revenue Operating expenses Operations and support Research and development Non-GAAP income (loss) from operations Interest expense Non-GAAP other income (expense), net¹ (1) Sales and marketing General and administrative Total costs and expenses Provision for (benefit from) income taxes Adjusted net income (loss) Adjusted net income (loss) per share, basic Note: Non-GAAP income (loss) before income taxes Weighted-average shares used to compute adjusted net income (loss) per share, basic Q1 $875.6 (373.1) (92.4) (102.7) (114.8) (166.6) (849.6) $25.9 (4.5) 6.0 27.4 2.8 $24.6 $ 0.07 346.6 Q2 $990.7 (675.7) (98.6) (105.7) (128.3) (203.7) (1,211.9) $ (221.2) (5.0) (2.9) (229.1) 0.1 $ (229.1) $ (0.65) 350.5 Fiscal 2022 Q3 $1,053.8 (556.3) (111.6) (107.7) (118.7) (216.9) (1,111.3) $ (57.5) (5.0) 7.0 (55.5) 0.6 $ (56.1) $ (0.16) 356.5 Q4 $ 1,175.0 (760.3) (95.1) (103.5) (114.4) (379.0) (1,452.2) $ (277.2) (5.2) 14.0 (268.4) 2.4 $ (270.8) $ (0.74) 365.1 Total $ 4,095.1 (2,365.4) (397.8) (419.6) (476.2) (966.2) (4,625.1) $ (529.9) (19.7) 24.1 (525.5) 5.9 $ (531.4) $ (1.50) 354.7 Q1 $1,000.5 (535.4) (79.6) (96.2) (103.7) (185.6) (1,000.6) $ (0.1) (5.4) 35.9 30.4 2.7 $27.7 $ 0.07 373.7 Fiscal 2023 Q2 $1,020.9 (594.5) (94.4) (81.7) (95.8) (138.0) (1,004.4) $16.5 (6.2) 51.8 62.1 2.7 $59.5 $ 0.16 381.9 Q3 $ 1,157.6 (637.6) (115.7) (66.5) (123.9) (148.3) (1,092.1) $65.5 (6.2) 33.2 92.5 0.1 $92.3 $ 0.24 389.3 Non-GAAP other income (expense), net excludes (i) sublease income, which is presented as a contra-expense to the related lease rent expense within operating expenses for non-GAAP purposes, and (ii) impairment charges related to the wind down of an equity investee in Q3'22. Due to rounding, numbers presented may not add up precisely to the totals provided. 25#26GAAP to Non-GAAP Reconciliations ($ in millions) Reconciliation of Contribution Revenue (1) Less: cost of revenue Gross profit Gross profit margin Adjusted to exclude the following (as related to cost of revenue): Amortization of intangible assets Stock-based compensation expense Non-GAAP Cost of Revenue Payroll tax expense related to stock-based compensation Net amount from claims ceded under the Reinsurance Agreement¹ Transaction costs rel. to certain legacy auto insurance liabilities Sublease income² Restructuring charges³ Non-GAAP Cost of Revenue as % of Revenue (2) (3) Contribution (Non-GAAP) Contribution Margin (Non-GAAP) Note: Fiscal 2021 Total $3,208.3 (1,702.3) 1,506.0 46.9% 11.0 39.5 1.8 52.8 20.2 $ (1,577.0) (49.2%) $ 1,631.3 50.8% Q1 $875.6 (440.3) 435.3 49.7% 1.2 9.9 0.8 55.3 $ (373.1) (42.6%) $502.5 57.4% Q2 $990.7 (650.4) 340.4 34.4% 1.2 10.1 0.2 (36.8) $ (675.7) (68.2%) $ 315.1 31.8% Fiscal 2022 Q3 $1,053.8 (570.7) 483.1 45.8% 1.2 13.0 0.2 $ (556.3) (52.8%) $ 497.5 47.2% Q4 $ 1,175.0 (774.4) 400.6 34.1% 1.2 11.1 0.1 1.6 $ (760.3) (64.7%) $ 414.7 35.3% Total $ 4,095.1 (2,435.7) 1,659.4 40.5% 5.0 44.1 1.2 18.5 1.6 $ (2,365.4) (57.8%) $1,729.8 42.2% Q1 $1,000.5 (549.0) 451.6 45.1% 1.2 10.8 0.4 1.1 $ (535.4) (53.5%) $ 465.1 46.5% Fiscal 2023 Q2 $1,020.9. (606.6) 414.3 40.6% 1.2 7.5 0.2 3.1 $ (594.5) (58.2%) $ 426.4 41.8% Reflects the net amount recognized on the statement of operations associated with claims ceded under the Reinsurance agreement, including any losses related to the deferral of gains on the statement of operations and any benefit from the amortization of the deferred gain in the same period. In the second quarter of 2022, we recorded a $36.8 million gain under cost of revenue on the condensed consolidated statement of operations related to a transaction which effectively commuted and settled the Reinsurance Agreement. For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. There has been no sublease income allocated to cost of revenue through September 30, 2023. Included in restructuring charges is $3.1 million of severance and other employee costs due to the restructuring plan announced in April 2023. In the first quarter of 2023 and fourth quarter of 2022, we incurred restructuring charges of $1.1 million and $1.6 million, respectively, of severance and other employee costs due to ongoing transformational initiatives announced in the November 2022 restructuring plan. Due to rounding, numbers presented may not add up precisely to the totals provided. Q3 $ 1,157.6 (644.5) 513.0 44.3% 1.2 5.6 0.1 $ (637.6) (55.1%) $ 520.0 44.9% 26#27GAAP to Non-GAAP Reconciliations (cont.) ($ in millions) Non-GAAP Operating Expenses¹ GAAP Operations and Support Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Sublease income¹ Restructuring charges Non-GAAP Operations and Support GAAP Research and Development Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Sublease income¹ Restructuring charges Non-GAAP Research and Development (1) Note: Fiscal 2021 Total $ (402.2) 24.1 1.5 0.1 $ (376.5) $ (911.9) 0.4 414.3 18.8 6.5 $ (471.9) Q1 $ (98.6) 5.6 0.4 0.2 $ (92.4) $ (192.8) 80.8 5.7 3.6 $ (102.7) Q2 $ (105.3) 6.3 0.1 0.3 $ (98.6) $ (201.8) 91.1 1.4 3.6 $ (105.7) Fiscal 2022 Q3 $ (119.2) 7.1 0.2 0.3 $ (111.6) $ (227.7) 116.2 1.5 2.3 $ (107.7) Q4 $ (120.7) 6.4 0.1 0.4 18.7 $ (95.1) $ (234.6) 0.1 103.9 1.0 1.1 25.0 $ (103.5) Total $ (443.8) 25.4 0.8 1.1 18.7 $ (397.8) $ (856.8) 0.2 392.0 9.6 10.5 25.0 $ (419.6) Q1 $ (98.9) 5.9 0.3 0.2 12.9 $ (79.6) $ (196.9) 93.5 3.6 1.1 2.6 $ (96.2) Fiscal 2023 Q2 $ (107.6) 4.0 0.1 0.2 9.0 $ (94.4) $ (154.6) 49.4 1.6 1.1 20.9 $ (81.7) Q3 $(118.8) 2.8 0.1 0.1 $ (115.7) For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. Due to rounding, numbers presented may not add up precisely to the totals provided. $ (109.2) 40.7 0.9 1.1 $ (66.5) 27#28GAAP to Non-GAAP Reconciliations (cont.) ($ in millions) Non-GAAP Operating Expenses¹ GAAP Sales and Marketing Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Sublease income¹ Restructuring charges Non-GAAP Sales and Marketing GAAP General and Administrative Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Sublease income¹ Costs related to acquisitions and divestitures Transaction costs rel. to certain legacy auto insurance liabilities Restructuring charges Non-GAAP General and Administrative (1) Note: Fiscal 2021 Total $ (411.4) 1.2 38.2 1.8 $ (370.2) $ (915.6) 5.5 208.4 7.6 1.5 0.2 $ (692.4) Q1 $ (126.3) 0.3 10.6 0.6 $ (114.8) $ (216.9) 1.5 46.9 1.9 $ (166.6) Q2 $ (140.8) 0.3 12.0 0.2 $ (128.3) $ (265.7) 3.0 57.1 0.6 1.4 $ (203.7) Fiscal 2022 Q3 $ (133.7) 0.3 14.4 0.3 $ (118.7) $ (292.9) 3.8 70.2 1.0 0.9 $ (216.9) Q4 $ (130.7) 0.2 12.8 0.1 3.1 $ (114.4) $ (510.6) 3.9 65.1 0.6 62.1 $ (379.0) Total $ (531.5) 1.1 49.9 1.2 3.1 $ (476.2) $ (1,286.2) 12.2 239.3 4.1 2.3 62.1 $ (966.2) Q1 $ (115.9) 0.1 11.7 0.4 $ (103.7) $ (256.5) 3.2 58.5 1.5 7.7 $ (185.6) Fiscal 2023 Q2 $ (109.2) 0.1 8.0 0.2 5.1 $ (95.8) $ (201.4) 2.8 45.1 0.6 14.8 $ (138.0) For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. There has been no sublease income allocated to sales and marketing or general and administrative expenses through September 30, 2023. Due to rounding, numbers presented may not add up precisely to the totals provided. Q3 $ (129.9) 0.1 5.7 0.2 $ (123.9) $ (195.3) 2.7 43.8 0.6 $ (148.3) 28#29GAAP to Non-GAAP Reconciliations (cont.) ($ in millions) GAAP Total Costs and Expenses (excludes COR) Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Sublease income² Costs related to acquisitions and divestitures Transaction costs rel. to certain legacy auto insurance liabilities Restructuring charges Non-GAAP Total Costs and Expenses (excludes COR) GAAP Loss from Operations Amortization of intangible assets Stock-based compensation expense Payroll tax expense related to stock-based compensation Net amount from claims ceded under the Reinsurance Agreement¹ Sublease income² Costs related to acquisitions and divestitures Transaction costs rel. to certain legacy auto insurance liabilities Restructuring charges Non-GAAP Loss from Operations (1) (2) Note: Fiscal 2021 Total $ (2,641.2) 7.1 685.1 29.7 6.6 1.5 0.1 $ (1,911.1) $ (1,135.2) 18.1 724.6 31.5 52.8 6.6 1.5 20.4 $ (279.7) Q1 $ (634.6) 143.9 8.6 3.8 $ (476.5) $ (199.3) 153.7 9.5 55.3 3.7 $25.9 Q2 $ (713.6) 3.3 166.5 2.3 3.9 1.4 $ (536.2) $ (373.2) 4.5 176.6 2.5 (36.8) 3.8 1.4 $ (221.2) Fiscal 2022 Q3 $ (773.5) 4.1 207.9 3.0 2.6 0.9 $ (555.0) $ (290.4) 5.4 221.0 3.1 2.6 0.9 $ (57.5) Q4 $ (996.6) 4.2 188.2 1.8 1.5 108.9 $ (692.0) $ (596.0) 5.5 199.4 1.9 1.5 110.5 $ (277.2) Total $ (3,118.3) 13.5 706.6 15.7 11.6 2.3 108.9 $ (2,259.7) $ (1,458.9) 18.4 750.8 17.0 18.5 11.6 2.3 110.5 $ (529.9) Q1 $ (668.3) 3.3 169.6 5.8 1.3 23.1 $ (465.2) $ (216.8) 4.5 180.4 6.2 1.3 24.2 $ (0.1) Fiscal 2023 Q2 $ (572.8) 2.9 106.4 2.5 1.3 49.8 $ (409.9) $ (158.5) 4.2 113.9 2.7 1.3 52.9 $16.5 Q3 $ (553.2) 2.8 93.0 1.8 1.2 $ (454.5) Reflects the net amount recognized on the statement of operations associated with claims ceded under the Reinsurance agreement, including any losses related to the deferral of gains on the statement of operations and any benefit from the amortization of the deferred gain in the same period. In the second quarter of 2022, we recorded a $36.8 million gain under cost of revenue on the condensed consolidated statement of operations related to a transaction which effectively commuted and settled the Reinsurance Agreement. For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. Due to rounding, numbers presented may not add up precisely to the totals provided. $ (40.2) 4.0 98.5 1.9 1.2 $ 65.5 29#30GAAP to Non-GAAP Reconciliations (cont.) ($ in millions, except per share items) Reconciliation of Net Loss to Non-GAAP Adjusted Net Income (Loss) GAAP Net Loss Amortization of intangible assets Stock-based compensation expense (1) Payroll tax expense related to stock-based compensation Net amount from claims ceded under the Reinsurance. Agreement¹ Sublease income² (2) (3) Costs related to acquisitions and divestitures Transaction costs rel. to certain legacy auto insurance liabilities Adjusted net income (loss) per share, basic Weighted-average shares used to compute adjusted net income (loss) per share, basic Restructuring charges³ Impairment charges4 Adjusted Net Income (Loss) Fiscal 2021 (4) Note: Total $ (1,062.1) 18.1 724.6 31.5 52.8 (117.7) 20.4 $ (332.6) $ (0.99) 334.7 Q1 $ (196.9) 3.1 153.7 9.5 55.3 $24.6 $ 0.07 346.6 Q2 $ (377.2) 4.5 176.6 2.5 (36.8) 1.4 $ (229.1) $ (0.65) 350.5 Fiscal 2022 Q3 $ (422.2) 5.4 221.0 3.1 0.9 135.7 $ (56.1) $ (0.16) 356.5 Q4 $ (588.1) 5.5 199.4 1.9 110.5 $ (270.8) $ (0.74) 365.1 Total $ (1,584.5) 18.4 750.8 17.0 18.5 2.3 110.5 135.7 $ (531.4) $ (1.50) 354.7 Q1 $ (187.6) 4.5 180.4 6.2 24.2 $ 27.7 $ 0.07 373.7 Fiscal 2023 Q2 $ (114.3) 4.2 113.9 2.7 52.9 $59.5 $ 0.16 381.9 Q3 $ (12.1) 4.0 In the third quarter of 2022, we recorded $135.7 million in impairment charges related to the wind down of an equity investee, which included the impairments of a non-marketable equity investment and other assets. Due to rounding, numbers presented may not add up precisely to the totals provided. 98.5 Reflects the net amount recognized on the statement of operations associated with claims ceded under the Reinsurance agreement, including any losses related to the deferral of gains on the statement of operations and any benefit from the amortization of the deferred gain in the same period. In the second quarter of 2022, we recorded a $36.8 million gain under cost of revenue on the condensed consolidated statement of operations related to a transaction which effectively commuted and settled the Reinsurance Agreement. For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. The non-GAAP presentation of sublease income as a contra-expense has no impact to Adjusted Net Income (Loss). 1.9 I $92.3 $ 0.24 389.3 In the second quarter of 2023, restructuring charges included $46.6 million of severance and other employee costs, $5.7 million related to right-of-use asset impairments and other costs and $0.7 million related to accelerated depreciation of certain fixed assets due to the restructuring plan announced in April 2023. In addition, restructuring related charges for stock-based compensation of $9.7 million and payroll taxes related to stock-based compensation of $0.6 million are included in their respective line items. In the first quarter of 2023, we incurred restructuring charges of $4.3 million of severance and other employee costs, $19.6 million related to right-of-use asset impairments and other costs and $0.3 million related to accelerated depreciation of certain fixed assets due to ongoing transformational initiatives. In addition, restructuring related charges for the stock-based compensation of $0.2 million are included on their respective line items. These charges were related to the restructuring plan announced in November 2022. In the fourth quarter of 2022, we incurred restructuring charges of $29.2 million of severance and other employee costs and $57.4 million related to lease impairments and other restructuring costs and accelerated depreciation of $23.9 million. In addition, restructuring-related charges for stock-based compensation of $9.5 million and payroll taxes related to stock-based compensation of $0.3 million are included on their respective line items. These charges were related to the restructuring plan announced in November 2022. 30#31GAAP to Non-GAAP Reconciliations (cont.) ($ in millions) Gross Bookings¹ Non-GAAP Cost of Revenue Non-GAAP Cost of Revenue as a % of Gross Bookings Non-GAAP Operations and Support Non-GAAP Operations and Support as a % of Gross Bookings Non-GAAP Research and Development Non-GAAP Research and Development as a % of Gross Bookings Non-GAAP Sales and Marketing Non-GAAP Sales and Marketing as a % of Gross Bookings Non-GAAP General and Administrative Non-GAAP General and Administrative as a % of Gross Bookings Non-GAAP Operating Expenses (excludes COR) Non-GAAP Operating Expenses (excludes COR) as a % of Gross Bookings Non-GAAP Total Costs and Expenses Non-GAAP Total Costs and Expenses as a % of Gross Bookings (1) Note: Fiscal 2021 Total $9,745.7 (1,577.0) (16.2%) (376.5) (3.9%) (471.9) (4.8%) (370.2) (3.8%) (692.4) (7.1%) (1,911.1) (19.6%) (3,488.0) (35.8%) Q1 $ 2,694.2 (373.1) (13.8%) (92.4) (3.4%) (102.7) (3.8%) (114.8) (4.3%) (166.6) (6.2%) (476.5) (17.7%) (849.6) (31.5%) Q2 $3,092.9 (675.7) (21.8%) (98.6) (3.2%) (105.7) (3.4%) (128.3) (4.1%) (203.7) (6.6%) (536.2) (17.3%) (1,211.9) (39.2%) Fiscal 2022 Q3 $3,079.2 (556.3) (18.1%) (111.6) (3.6%) (107.7) (3.5%) (118.7) (3.9%) (216.9) (7.0%) (555.0) (18.0%) (1,111.3) (36.1%) Q4 $ 3,191.0 (760.3) (23.8%) (95.1) (3.0%) (103.5) (3.2%) (114.4) (3.6%) (379.0) (11.9%) (692.0) (21.7%) (1,452.2) (45.5%) Total $12,057.3 (2,365.4) (19.6%) (397.8) (3.3%) (419.6) (3.5%) (476.2) (3.9%) (966.2) (8.0%) (2,259.7) (18.7%) (4,625.1) (38.4%) Q1 $ 3,050.7 (535.4) (17.6%) (79.6) (2.6%) (96.2) (3.2%) (103.7) (3.4%) (185.6) (6.1%) (465.2) (15.2%) (1,000.6) (32.8%) Fiscal 2023 Q2 $ 3,446.0 (594.5) (17.3%) (94.4) (2.7%) (81.7) (2.4%) (95.8) (2.8%) (138.0) (4.0%) (409.9) (11.9%) (1,004.4) (29.1%) Q3 $3,554.1 (637.6) (17.9%) (115.7) (3.3%) (66.5) (1.9%) (123.9) (3.5%) (148.3) (4.2%) (454.5) (12.8%) (1,092.1) (30.7%) Beginning in the third quarter of 2023, Lyft's key metrics have been updated to include Gross Bookings. Lyft defines Gross Bookings as the total dollar value invoiced to rideshare riders including any applicable taxes, tolls and fees while excluding tips to drivers. It also includes amounts invoiced for other offerings, including but not limited to: Express Drive, bikes and scooter rentals, and the amounts recognized for subscriptions, bikes and bike station hardware and software sales, media, sponsorships, partnerships, and licensing and data access agreements. Due to rounding, numbers presented may not add up precisely to the totals provided. 31#32GAAP to Non-GAAP Reconciliations (cont.) ($ in millions) Reconciliation of Net Loss to Non-GAAP Adjusted EBITDA GAAP Net Loss Adjusted for the following: Interest expense Other (income) expense, net¹ Provision for (benefit from) income taxes Depreciation and amortization Stock-based compensation expense Payroll tax expense related to stock-based compensation Net amount from claims ceded under the Reinsurance Agreement² Sublease income³ Costs related to acquisitions and divestitures Transaction costs rel. to certain legacy auto insurance liabilities Restructuring charges4 Adjusted EBITDA Adjusted EBITDA margin (calculated as a percentage of revenue) Net loss as a percentage of Gross Bookings Adjusted EBITDA margin (calculated as a percentage of Gross Bookings) (1) (2) (3) (4) Note: Fiscal 2021 Total $ (1,062.1) 52.8 (135.9) 11.2 139.3 724.6 31.5 52.8 6.6 1.5 20.4 $ (157.5) (4.9%) (10.9%) (1.6%) Q1 $ (196.9) 4.7 (9.8) 2.8 31.8 153.7 9.5 55.3 3.7 $ 54.8 6.3% (7.3%) 2.0% Q2 $ (377.2) 5.2 (1.0) 0.1 29.1 176.6 2.5 (36.8) 3.8 1.4 $ (196.3) (19.8%) (12.2%) (6.3%) Fiscal 2022 Q3 $ (422.2) 5.3 126.2 0.6 35.9 221.0 3.1 2.6 0.9 $ (26.7) (2.5%) (13.7%) (0.9% Q4 $ (588.1) 5.6 (15.5) 2.4 58.0 199.4 1.9 1.5 86.6 $ (248.3) (21.1%) (18.4%) (7.8%) Total $ (1,584.5) 20.8 100.0 5.9 154.8 750.8 17.0 18.5 11.6 2.3 86.6 $ (416.5) (10.2%) (13.1%) 3.5%) Q1 $ (187.6) 5.9 (37.2) 2.7 27.2 180.4 6.2 1.3 23.9 $22.7 2.3% (6.1%) 0.7% Fiscal 2023 Q2 $ (114.3) 6.9 (53.1) 2.7 28.6 113.9 2.7 1.3 52.3 $ 41.0 4.0% (3.3%) 1.2% Q3 Other (income) expense, net includes (i) $135.7 million in impairment charges related to the wind down of an equity investee in Q3'22, which included the impairments of a non-marketable equity investment and other assets. Reflects the net amount recognized on the statement of operations associated with claims ceded under the Reinsurance agreement, including any losses related to the deferral of gains on the statement of operations and any benefit from the amortization of the deferred gain in the same period. In the second quarter of 2022, recorded a $36.8 million gain under cost of revenue on the condensed consolidated statement of operations related to a transaction which effectively commuted and settled the Reinsurance Agreement. For the GAAP income statement, sublease income is included as other income while the related lease rent expense is included in its respective operating expense line item. For non-GAAP purposes, sublease income is presented as a contra-expense to the related lease rent expense. In the second quarter of 2023, restructuring charges included $46.6 million of severance and other employee costs and $5.7 million related to right-of-use asset impairments and other costs due to the restructuring plan announced in April 2023. In addition, restructuring related charges for stock-based compensation of $9.7 million, payroll taxes related to stock-based compensation of $0.6 million and accelerated depreciation of $0.7 million are included in their respective line items. Refer to prior period supplemental data for a breakdown of restructuring charges for the first quarter of 2023 and fourth quarter of 2022. Due to rounding, numbers presented may not add up precisely to the totals provided. $ (12.1) 7.3 (34.4) 0.1 29.5 98.5 1.9 1.2 $ 92.0 7.9% (0.3%) 2.6% 32

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