Major Highlights for Q3 FY24

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#116 C 40 Co Investor Presentation Q3 FY 24 January 19, 2024 q RBL BANK apno ka bank#2Disclaimer By attending the meeting / telephonic call where this presentation is made, or by reading the presentation materials, you agree to be bound by the following limitations: The information in this presentation has been prepared by RBL Bank Limited (the "Company") for use in presentations by the Company at analyst and investor meetings and does not constitute a recommendation regarding the securities of the Company. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information, or opinions contained herein. Neither the Company nor any of its advisors or representatives shall have any responsibility or liability whatsoever (for negligence or otherwise) for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection with this presentation. The information set out herein may be subject to updating, completion, revision, verification and amendment and such information may change materially. Neither the Company nor any of its advisors or representatives is under any obligation to update or keep current the information contained herein. The information communicated in this presentation contains certain statements that are or may be forward looking. These statements typically contain words such as "will", "expects" and "anticipates" and words of similar import. By their nature forward looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. Any investment in securities issued by the Company will also involve certain risks. There may be additional material risks that are currently not considered to be material or of which the Company and its advisors or representatives are unaware. Against the background of these uncertainties, readers should not unduly rely on these forward-looking statements. The Company, its advisors and representatives assume no responsibility to update forward-looking statements or to adapt them to future events or developments. This presentation has been prepared for informational purposes only. This presentation does not constitute a prospectus under the (Indian) Companies Act, 1956 and will not be registered with any registrar of companies. Furthermore, this presentation is not and should not be construed as an offer or a solicitation of an offer to buy securities for sale in the India. This presentation and the information contained herein does not constitute or form part of any offer for sale or subscription of or solicitation or invitation of any offer to buy or subscribe for any securities of the Company, nor should it or any part of it form the basis of, or be relied on in connection with, any contract or commitment whatsoever. The securities of the Company have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the "Securities Act"), and may not be offered, sold or delivered within the United States or to U.S. persons absent from registration under or an applicable exemption from the registration requirements of the United States securities laws. This presentation and the information contained herein is being furnished to you solely for your information and may not be reproduced or redistributed to any other person, in whole or in part. 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By reviewing this presentation, you are deemed to have represented and agreed that you and any person you represent are either (a) a qualified institutional buyer (within the meaning of Regulation 144A under the Securities Act) or (b) not a U.S. person (as defined in Regulation S under the Securities Act) and are outside of the United States and not acting for the account or benefit of a U.S. person. ALL FIGURES IN THIS DOCUMENT ARE IN INR CRORE UNLESS MENTIONED OTHERWISE ; 1 CRORE = 10 MILLION apno ka bank | RBL Bank 2#3Glossary and Key Notes AEPS Aadhaar Enabled Payment System INR Indian Rupee Agri Agribusiness Banking ΠΙΡΟ Initial Public Offering BC Bps ΑΡΙ ATM Basis Points Application Programming Interface MF Mutual Funds Automated Teller Machine Mn Million Business Correspondent NFB Non Fund Based NIM Net Interest Margin BVPS Book Value Per Share NNPA Net Non Performing Assets C&IB Corporate & Institutional Banking NPA Non Performing Assets CAGR Compounded Annual Growth Rate PCR Provision Coverage Ratio CASA Current Account and Savings Account Q1 3 month period ended June 30( April 1 - June 30) CB Commercial Banking Q2 3 month period ended September 30( July 1 - September 30) CBDT Central Board for Direct Taxes Q3 CC Credit Card Q4 CEO Chief Executive Officer QoQ CET1 Core Equity Tier 1 H1 Cr Crore 9M CRAR Capital to Risk Weighted Assets Ratio RBI CSR Corporate Social Responsibility RoA 3 month period ended December 31( October 1 - December 31) 3 month period ended March 31(January 1 - March 31) Quarter on Quarter 6 month period ended September 30( April 1 - September 30) 9 month period ended December 31( April 1 - December 31) Reserve Bank of India Return on Assets FICC Fixed Income, Currency and Commodity RoE FPI Foreign Portfolio Investor RWA Risk Weighted Assets FY 12 month period ended March 31 SLR Return on Equity Statutory Liquidity Ratio GNPA Gross Non Performing Assets UPI G-Sec GST Government Securities Goods and Services Tax US VCF HUF Hindu Undivided Family YoY RBL RBL Finserve Ltd. WCF Unified Payments Interface United States Venture Capital Funds Year on Year Working Capital Finance Finserve RVF Rural Vehicles Finance NM Not Meaningful apno ka bank | RBL Bank 3#4Executive Summary Co#5Major Highlights for the Q3 FY24 Improving operating performance.. Retail led loan growth Operating Profit grew 35% YoY to Rs. 765 crore Bank has provided Rs. 115 crore towards contingent provision on AIF investments Excluding this provision, Net Profits grew 53% YoY & 9% QoQ to Rs. 319 crore; RoA at 1.03% and RoE at 8.89% ● On a reported basis, Net Profits was Rs. 233 crore; RoA at 0.75% and RoE at 6.48% NIM at 5.52% Advances grew by 20% YoY to Rs. 79,949 crore Retail advances grew by 33% YoY to Rs 46,371 crore; Secured Retail products grew 53% Wholesale advances grew 6% YoY to Rs. 33,577 crore Retail Deposit Growth... • Overall deposits grew by 13% YoY to Rs. 92,746 crore; CASA ratio at 33.8% Deposits less than Rs. 2 crore grew by 23% YoY; at 44.5% of total deposits • Retail deposits as per LCR grew by 16% YoY to Rs. 41,209 crore Healthy Capital Levels... Stable Asset quality.. apno ka bank | RBL Bank Capital adequacy ratio stood at 16.42%; CET-1 at 14.58% Well capitalized for next 6-8 quarters GNPA down 49bps YoY to 3.12%, NNPA down 39bps YoY to 0.80%, PCR improved 710bps YoY to 75.1%; PCR incl. Technical Writeoff was 89.3% Credit cost at 48bps 5#6Key Parameters Scale Deposits up 13% YoY to Rs. 92.746 crore Advances up 20% YoY to Rs. 79,949 crore 14mn+ customers across segments Growth Drivers 56 Retail Assets up 33% YoY; Comm. Banking up 19% YoY <2cr Deposits up 23% YoY ~6+ lakh customers added in the quarter Balance Sheet 16.4% CRAR 14.6% CET 1 Avg. LCR for Q3 FY24 at 132 % PCR at 75.1 % Presence apno ka bank | RBL Bank 538 branches; 388 ATMs ~1200 BC Branches 500 districts, servicing 18,000 pincodes 6#7Consistently delivering robust growth and sustained profitability... Advances Deposits 66,684 70,209 73,087 76,324 79,949 81,746 84,887 85,636 89,780 92,746 Profitability 1.00% 1.01% 1.00% 1.03% 0.78% 34,977 37,778 40,866 51,798 53,170 53,710 44,092 46,371 57,692 61,407 31,707 32,431 32,221 32,233 33,577 17,087 16,922 16,795 17,258 17,416 12,861 14,795 15,132 14,831 Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023 ■Wholesale ■ Retail Dec 2022 March 2023 June 2023 Sep 2023 ■CA SA ■TD 13,922 Dec 2023 Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023 ROA *0.75% Incl. AIF provision Retail Secured Assets grew 53% YOY HL and LAP up by 24% YoY RVF up by 157% YoY Cards and Microfinance up 31% YOY Comm. Bank up by 19% YoY Sustaining retail advances growth momentum; moderating wholesale growth with focus on comm.banking apno ka bank | RBL Bank CASA + TD < Rs. 2 crore at 60% of Total Deposits Less than 2cr deposits at 44.5% 60% of SA and TD acquisition happening digitally Deposits Less than 2 crore growth was 23% YoY Total Income up 23% YoY & 7% QoQ NII up 21% YoY & 5% QoQ Core Fee Income up 23% YoY & 7% QoQ NIM at 5.52% PPOP growth of 35% YoY 7#8Key Ratios Parameter Q1 23 Q2 23 Q3 23 Q4 23 Q1 24 Q2 24 Q3 24 Yield on Advances 12.35% 12.21% 12.78% 13.54% 13.87% 14.03% 14.00% Cost of Deposits 4.84% 5.14% 5.47% 5.73% 6.07% 6.21% 6.31% Cost of Funds 4.87% 5.19% 5.55% 5.85% 6.15% 6.33% 6.45% Net Interest Margin 5.04% 5.02% 5.27% 5.62% 5.53% 5.54% 5.52% Cost/Income 70.7% 70.8% 70.1% 70.8% 69.3% 66.5% 67.1% Credit Cost (bps) 43 39 39 29 39 90** 48** RoA RoE 0.75% 6.28% 0.77% 6.12% 0.78% 6.25% 1.00% 1.01% 1.00% 1.03%* 8.11% 8.39% 8.38% 8.89%* * After netting off contingent provision on AIF investments, ROA was 0.75% & ROE was 6.48% ** Credit Cost includes Contingency Buffer on Credit Cards + Microfinance + Personal Loans of 37bps for Q2 & 1bps for Q3 FY24 ** Credit Cost for Q2 FY24 includes 6bps impact of additional provision on Credit Cards on policy change, now part of ongoing credit costs apno ka bank | RBL Bank Not Annualized for quarters 8#9Advances and Deposits | cee Co#10Well Diversified Advances; Growth led by Retail & Commercial Banking Strong growth in Retail Advances; Retail Wholesale mix of 58:42 Net Funded Advances With focus on growing secured retail assets and commercial banking Dec 2023 Dec 2022 YOY Sep 2023 QoQ Corporate Banking 24,666 23,888 24,214 2% 3% 66,684 70,209 73,087 76,324 79,949 CB 8,912 7,493 19% 8,345 7% Wholesale 33,577 31,707 6% 32,233 4% Credit Cards* 15,964 12,408 29% 14,969 7% Personal Loans* 3,547 3,225 10% 3,699 (4%) 46,371 44,092 40,866 33% YoY 37,778 (17.3%) Microfinance 34,977 6,827 5,021 36% 6,785 1% (17.6%) (17.4%) (17.5%) (17.3%) Business Loans 7,433 7,342 1% 8,315 (11%) Housing Loans 6,146 4,142 48% 4,941 24% Rural Vehicle 1,997 777 157% 1,442 38% Finance 31,707 (7.8%) 32,431 32,221 32,233 (8.3%) (8.6%) (8.7%) 33,577 (8.8%) Others incl. Gold 6% YoY 2,826 803 252% 2,581 9% Loans, OD etc Retail Agri 1,631 1,260 29% 1,360 20% Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023 Retail 46,371 34,977 33% 44,092 5% Wholesale ■Retail Total 79,949 66,684 20% 76,324 5% apno ka bank | RBL Bank (Yields for the Quarter) * Personal Loans is primarily Personal Loan to Credit Card Customers; shown as credit card advances in previous presentations 10#11Wholesale Advances; growth led by Commercial Banking Wholesale Advances Wholesale Exposure Rating Breakup (%) - 31,707 32,431 32,221 32,233 33,577 8,912 7,788 7,493 7,502 8,345 19% YoY 64,235 84.7% 12.8% 2.5% A - or Better BBB BB & Below Top 10 Industries FB + NFB Outstanding FB-NFB Split % of Outstanding NBFC (excl. HFC & 24,214 24,643 24,719 23,888 24,666 2% YoY 5,041 100:0 5.1% DFI) POWER 3,829 57:43 3.9% CONSTRUCTION 3,417 35:65 3.5% RETAIL/ 3,078 70:30 3.1% DISTRIBUTION ENGINEERING 2,249 54:46 2.3% PHARMA Dec 2022 Mar 2023 Jun 2023 Sep 2023 2,108 84:16 2.1% Dec 2023 METALS 1,764 64:36 1.8% AUTO Corporate Banking Commercial Banking 1,687 80:20 1.7% PROFESSIONAL 1,378 74:26 1.4% SERVICES CEMENT apno ka bank | RBL Bank 1,349 80:20 1.4% 11#12Retail Advances 34,977 37,778 40,866 44,092 46,371 2,826 6% 2,581 1,997 4% 1,442 1,631 1,377 1,360 4% 1,242 1,351 864 1,029 6,146 4,941 13% 803 777 1,260 4,142 224 2% 2% 4% dododo 1,357 4,541 4,583 7,433 12% 8,315 16% 8,058 7,252 7,342 21% 6,827 6,785 15% 6,517 5,963 5,021 14% 3,547 8% 3,699 3,571 3,419 3,225 9% 12,408 35% 13,311 14,208 14,969 15,964 34% Dec 2022 Mar 2023 Jun 2023 Sep 2023 Dec 2023 I Credit Cards ■ Personal Loans* ■Micro-Banking ■Business Loans ■Housing Loans ■ Agri ■Rural Vehicle Finance ■Other Retail apno ka bank | RBL Bank credit card advances in previous presentations * Personal Loans is primarily Personal Loan to Credit Card Customers; shown as 12 Percentage on the right is ratio to total retail advances#13Retail Disbursement (Excl. Cards); Increased focus to grow secured retail assets 3,422 5,358 4,786 5,002 5,958 829 14% 512 429 765 13% 361 670 714 412 296 693 7% 269 315 927 291 9% 1,392 814 23% 698 612 18% 479 567 292 9% 791 571 10% 454 13% 322 9% 2,474 2,152 33% 1,985 1,989 42% 1,451 Q3 FY23 Microfinance Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 ■Business Loans Housing Loans Rural Vehicle Finance Personal Loans* Others Percentage on the right is ratio to total retail disbursements apno ka bank | RBL Bank * Personal Loans is primarily Personal Loan to Credit Card Customers; shown as credit card advances in previous presentations 13#14Deposits Breakup, growth led by granular deposits Total deposits grew by 13% YoY; CASA Ratio at 33.8% Dec 22 81,746 63.4% 20.9% 15.7% Sep 23 89,780 64.3% 19.2% 16.5% ■TD ■ SA ■CA ■ TD ■ SA -СА CASA Ratios Share of Retail LCR Deposits & Deposits Rs. 2 crore 36.6% 37.4% 37.3% 44.6% 35.7% 44.2% 44.4% 33.8% 43.5% 144% 43.3% 44.5% 43.9% 32.8% 32.6% 31.4% 30.8% 30.7% 42.8% 41.7% 41.1% Dec 2022 Mar 2023 Jun 2023 Sep 2023 Dec 2023 -CASA Ratio Average CASA Ratio apno ka bank | RBL Bank Dec 2022 Mar 2023 Jun 2023 Sep 2023 Retail LCR Deposits to Total Deposits Deposits Rs. 2 crore Dec 23 92,746 66.2% 18.8% 15.0% TD ■SA ■CA LCR Position 129% 126% 142% 132% Dec 2023 Dec 2022 Mar 2023 Jun 2023 Sep 2023 Dec 2023 LCR maintained RBI requirement of 100%; Internal threshold of 120% 14#15Improving Financial Metrics Co#16Strong Core Fee Income Growth Other Income 618 704 778 1,815 2,167 590 678 Core Fee Income Breakup 729 1,665 2,047 3% 4% 23% 4% 4% 22% 22% 22% 7% 4% 6% 22% 6% 95% 96% 94% 3% 3% 27% 24% 92% 94% 27% 27% 31% 5% 4% 6% Q3 FY23 Q2 FY24 Q3 FY24 31% 34% 32% 29% 32% 8% 6% 12% 10% 9% 11% 10% 9M FY23 9M FY24 Q3 FY23 Q2 FY24 Q3 FY24 9M FY23 9M FY24 FX Distribution Processing Fees Payments Related General Banking ■Trade and Others 16 Trading - FICC Core Fees apno ka bank | RBL Bank#17Operating Costs growth led by business acquisition cost 1,329 1,448 1,558 3,848 4,467 10% 14% 11% 8% 10% 14% 8% 13% 10% 11% 15% 8% 13% 34% 8% 11% 30% 36% 34% 30% 4% 4% 5% 3% 3% 6% 6% 6% 5% 25% 26% 25% 26% 26% Q3 FY23 Q2 FY24 Q3 FY24 Employee Premises Depreciation Payments & General Banking Tech & Outsourcing Others apno ka bank | RBL Bank 9M FY 23 9M FY 24 Business Acquisition 17#18Asset Quality Co#19Asset Quality Snapshot Dec 2022 Mar 2023 Quarter Ended Jun 2023 Sep 2023 Dec 2023 Movement of Gross NPAs Opening Balance (+) Additions during the period (-) Upgrade (-) Recoveries (-) Write Offs Closing Balance 2,457 2,469 2,420 2,404 2,441 608 681 555 541 666 99 138 97 53 100 126 248 169 113 100 371 344 304 339 356 2,469 2,420 2,404 2,441 2,551 GNPA Position NNPA Position 2,469 2,420 2,404 2,441 2,551 790 773 730 594 636 68 80 75 77 77 30 214 27 176 173 198 196 23 209 223 80 205 162 151 72 81 21 112 86 23 345 347 422 462 502 61 83 82 89 111 473 469 441 443 447 165 191 991 71 65 112 66 65 180 181 192 1172 1151 1105 1113 1110 322 308 273 188 Dec 2022 Wholesale Sep 2023 Dec 2023 Mar 2023 Jun 2023 Business Loans Credit Cards Microfinance Retail Agri ■ Others apno ka bank | RBL Bank Dec 2022 Mar 2023 Jun 2023 Sep 2023 163 Dec 2023 Wholesale Business Loans Credit Cards Microfinance Retail Agri ■Others 19#20Loan Provisions Breakup Particulars As of 31st Dec For Q3 FY24 2023 NPA Specific Provision (towards 1,915 427 PCR) Contingency Buffer on Credit Cards, Personal Loans and 262 10 Microfinance Advances (outside PCR) Restructured Provision (outside 81 (24) PCR) Standard Provisions on AIF 115 115 Investments (outside PCR) Standard Provision (outside PCR) 372 22 Recovery on written off accounts (81) Total Provision 2,745 470 apno ka bank | RBL Bank 20 20#21Stable Asset Quality NPA Position PCR 3.61% 84.7% 85.0% 85.9% 88.4% 89.3% 3.37% 3.22% 3.12% 3.12% 75.6% 75.1% 68.0% 68.1% 69.6% 1.44% 1.21% 1.05% 0.89% 0.80% 1.18% 1.10% 1.00% 0.78% 0.63% Dec 2022 Mar 2023 Jun 2023 Sep 2023 Dec 2023 -GNPA -NNPA Net Restructured Slippages* Dec 2022 Mar 2023 Jun 2023 Sep 2023 Dec 2023 -PCR PCR incl. Twoff 1.02% 0.97% 0.88% 0.80% 0.75% 0.61% 0.62% 0.52% 0.44% 0.42% Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Q3 FY24 apno ka bank | RBL Bank Gross -Net 21 * Not Annualized#22Credit Costs Trend Stable and Within Guidance 39* 50 Net Credit Cost by Business (bps) 90* 48* 121* 178* 42 37 35 5 1 3 118 7 133 38 Q3 FY23 Q2 FY24 Q3 FY24 9M FY23 9M FY24 Wholesale ■Retail ■Contingency Buffer Not Annualized for the bank or at individual segment level for the quarter and half year apno ka bank | RBL Bank Bank changed its provisioning policy on credit cards in Q2FY24 22 22#23Healthy Capital Adequacy Co#24Adequately Capitalised for Growth Total RWA 75,909 78,222 80,187 83,353 85,138 88,048 89,482 94,640 17.51% 17.37% 16.99% 17.07% 16.82% 16.92% 16.68% 16.42% Q3FY24 saw the impact of the regulatory direction of the RBI in November 2023 16.21% 16.00% 15.85% 15.49% 15.25% 15.05% 15.15% 14.58% 15,541 12,771 12,517 12,301 13,697 15,272 14,685 14,408 14,158 13,926 12,710 13,800 13,557 13,251 12,915 12,984 March 22 June 22 Sep 22 Dec 22 CET 1 March 23 June 23 Sep 23 Dec 23 ■Total Capital apno ka bank | RBL Bank 24 24#25Diversified Shareholding & Strong Rating Profile Shareholding by category (%) – 1.6 Instrument 28.3 12.6 19.8 Individual/HUFS ■Foreign Corporates ■ VCF/MF/Pension Funds/Insurance FPI ■Body Coporates NRIS apno ka bank | RBL Bank Ratings 29.2 Basel Ill compliant Tier II bonds Rating ICRA AA- (Stable) (Re-affirmed dated Aug 11, 2023) CARE AA- (Stable) (Re-affirmed dated Sep 27, 2023) ICRA A1+ 8.6 (Re-affirmed dated Aug 11, Certificate of Deposits 2023) Total Foreign holding - 38.5%. Approved limit - 74% Fixed deposit programme ICRA AA- (Stable) (Re-affirmed dated Aug 11, 2023) Short term fixed deposit programme ICRA A1+ (Re-affirmed dated Aug 11, 2023) 25 25#26NODODOO CODGOODOOD Growing Distribution Network Co#27Our Growing, Multi-Layered Distribution Network Locations Chandigarh GIFT city 58 2 14 New Delhi branch 18 15 29 17 24 0.24 0.66 Customers (Mn.) 14.97 14.31 13.65 12.91 11.77 12.00 Sep 2022 Dec 2022 Mar 2023 Jun 2023 Sep 2023 Channel Breakup Dec 2023 Channels Number of transaction points Dec 2022 Sep 2023 Dec 2023 22 5 Total Touchpoints 1,684 1,734 1,755 139 Branches 516 528 538 28 Daman Metro (incl. GIFT branch) 299 304 310 Puducherry & Diu Urban 75 86 90 60 Semi-urban 74 72 72 Dadra & Nagar Haveli Branch, ATM, BC Rural 68 66 66 13 (58) Only Branch and ATM Banking Outlets (BOS) 298 296 290 BC Branches (incl. BOs) 1,168 1,206 1,217 Only BC Goa Of which RBL Finserve 821 882 897 Figures in circles refer to number of branches in given state/union territory apno ka bank | RBL Bank Of which for Microfinance 1,165 1,206 1,217 ATMs 413 408 388 27#28Our Aspirations For FY26 Co#29Our Progress towards Aspirations For FY 26 Key Financial Targets (FY 24 - FY 26) Advances Actuals (Q3 FY 24) Advances Deposits Deposits 20% CAGR 20%+ CAGR 20% YoY 13% YoY Granular Deposits Average CASA Growth Granular Deposits Average CASA Growth 50%+ 1-2% p.a. 44.5% Share of New Businesses Retail Mix Share of New Businesses (2%) YoY Retail Mix 30% PPOP Growth 60-65% 13% RoA/ROE 1.4-1.5% / 14-15% by FY26 Touchpoints PPOP Growth 35% YoY Customer Count Higher than advances growth Customer Count Double to 26 mn 2,600 apno ka bank | RBL Bank 15.0 mn 58% RoA/ROE * 1.03% / 8.89%* Touchpoints 1,755 * After netting off contingent provision on AIF investments; ROA was 0.75% and ROE was 6.48% 29 29#30Credit Card Update Co#31Growth & Market Share Business Volumes Nov❜22 RBL Industry RBL 4.94 M CIF 4.23 M 80.66 M 17% Spends* 5,008 Cr 1,15,161 Cr 6,803 Cr 36% Nov❜23 Source RBI Data Industry 96.00 M ▲ 19% 1,61,035 Cr ▲ 40% Advances 15,727 Cr 1,82,320 Cr 20,153 Cr 28% 2,44,689 Cr ▲34% 5.74 lacs New A/cs 3% YoY 3 % QoQ apno ka bank | RBL Bank 50.37 lacs CIF 19% YoY 5% QoQ 21,160 Cr 20,137 Cr Spends 34 % YOY Receivables 13 % QoQ 28% YoY 6% QoQ *Spends includes gross only as per RBI definition 31#32Credit Cards - Portfolio Trends Cards in Force (Million) Acquisition (Million) 0.63 5.04 0.59 0.59 4.81 4.88 4.94 0.57 0.55 4.61 4.41 4.24 Dec 2022 Mar 2023 Jun Sep Oct 2023 2023 2023 2023 2023 Nov Dec Gross Advances Breakup (Cr.) 0.19 0.20 0.18 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23 Total Spends (Cr.) 15,734 16,852 17,975* 18,968 19,514 20,153 20,137 69% 69% 70% 68% 68% 67% 68% 21,160 18,702 17,591 20% 20% 20% 19% 19% 19% 19% 16,562 15,821 27% 27% 27% 27% 28% 27% 27% 22% 22% 23% 22% 21% 21% 22% 7,056 7,320 6,784 31% 31% 30% 32% 32% 33% 32% Dec Mar Jun Sept Oct Nov Dec 2022 2023 2023 2023 2023 2023 2023 ■Transactor Revolver EMI PL on Cards Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov 23 Dec'23 apno ka bank | RBL Bank Interest Earning Receivables * Reinstated Term Advances further broken into PL on cards & EMI 32 32#33Credit Cards - Portfolio Trends Retail Spend # Consumer Loans ('000) 28,944 30,236 27,207 27,690 28,043 29,542 30,964 47 46 42 48 49 12,656 13,618 12,575 12,754 14,349 13,611 14,419 983 1058 886 892 906 16 14 18 371 342 345 Q3'23 Q4'23 Q3'23 Q4'23 Q1'24 Q2'24 Oct'23 -Retail Spend/Card Nov'23 Dec'23 Retail Spend/Active Card Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23 ■EMI PL on Cards 30 Day Retail Active E-com Spend Share 47% 47% 46% 46% 47% 46% 47% 58% 60% 59% 61% 61% 61% 60% 62% Q3'23 Q4'23 Q1'24 Q2'24 Oct'23 Nov'23 Dec'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23 Retail spends Increased YoY and QoQ # Retail Spend parameter are measured as of qtr end apno ka bank | RBL Bank 33 33#34Credit Cards - Customer Segment insights - Cards-in-Force New Sourcing For Q3 FY24 As on 31st Dec 2023 Salaried Self Employed (SE) mix City Tier Mix 1.65 Carded Mix 1.33 0.97 34% 66% 0.93 39% 52% 0.80 10% 1.07 1.01 15% 3% O 82% 0.93 ■ Salaried ■ Self Employed ■TIER 1 ■ TIER 2 - TIER 3 ■ Carded ■ Bureau Tested - NTC Salaried Self Employed (SE) mix City Tier Mix 56% 44% 51% 40% O 9% 24% Carded Mix 4% 72% ■ Salaried ■Self Employed ■ TIER 1 TIER 2 TIER 3 ■ Carded ■ Bureau Tested - NTC Diversified exposure, expansion outside Tier-1 cities. apno ka bank | RBL Bank Age Group Mix 0.77 1.30 20% 19% 61% 1.01 ■ Under 30-31-45 ■45+ Indexed 90+ Age Group Mix 18% 53% 29% ■ Under 30-31-45-45+ 34 =4#3518.0% 16.0% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% Jan-Mar'20 Apr-Jun'20 Jul-Sep'20 Oct-Dec'20 Jan-Mar'21 Apr-Jun'21 Jul-Sep'21 Oct-Dec'21 Ад 6 MOB$30+ Comparison with Industry Credit Cards - tighter control on new bookings resulting in delinquencies in line with industry. 12.0% 10.0% INDUSTRY RBL Jan-Mar'22 Apr-Jun'22 Jul-Sep'22 Oct-Dec'22 Jan-Mar'23 Jan-Mar'20 Apr-Jun'20 Jul-Sep'20 Oct-Dec'20 Jan-Mar'21 Apr-Jun'21 Jul-Sep'21 Oct-Dec'21 3MOB $30+ Comparison with Industry Jan-Mar'22 Apr-Jun'22 Jul-Sep'22 Oct-Dec'22 Jan-Mar'23 12.0% 10.0% INDUSTRY 8.0% RBL 6.0% 4.0% 2.0% Apr-Jun'23 0.0% Note: • In the bureau, higher uptick seen in industry delinquency rates in Dec'20-Feb'21 period on account of a likely data submission issue by a large card issuer. If we remove that, the industry and RBL numbers are in line with each other. Second instance of uptick seen in industry delinquency rates in Jul'21-Aug'21 period on account of delayed booking of Moratorium-driven delinquencies by a large card issuer apno ka bank | RBL Bank $30+ Comparison with Industry INDUSTRY RBL 8.0% 6.0% 4.0% 2.0% 0.0% Mar'20 Jun'20 Sep'20 Dec'20 Mar'21 Jun'21 Sep'21 Dec'21 $90+ Comparison with Industry Mar'20 Jun'20 Sep'20 Dec'20 Mar'21 Jun'21 Sep'21 Dec'21 Mar'22 Jun'22 Source TransUnion / CIBIL Sep'22 INDUSTRY RBL Refer note below Dec'22 Mar'23 Jun'23 Sep'23 Refer note below Mar'22 Jun'22 Sep'22 Dec'22 Mar'23 Jun'23 Sep'23 35 35#36Microfinance Update | cee Co#37Microfinance Distribution Network Jammu & Kashmir (1) Himachal Pradesh (2 Punjab (37) Uttarakha nd Haryana Rajasthan (94) (43) (6) Uttar Pradesh (121) Assam Bihar (22) (139) Meghalaya (2) Jharkh West Gujarat (22) and Madhya Benga Tripura Pradesh (74) (50) 1(82) (16) Chhattisgarh (22) Odisha (100) Maharashtra (77) Goa (5) Karnataka (107) Kerala. Tamil Nadu (147) Pondicherry (3) (27) apno ka bank | RBL Bank (RFL branch) Ni 21 States and 2 UTS 406 Districts 11,000 + Villages Micro-Banking Branches Network RBL Finserve 694 Other BCs 233 87 320 Branches Banking Outlet 1217 203 897 37#38Portfolio Update Net Advances In Cr 4852 5021 5963 6517 6785 6827 1865 1451 2474 Disbursements In Cr 2162 1996 2002 13% 12% 12% 12% 12% 9% 10% 11% 12% 14% 13% 31% 87% 88% 88% 88% 88% 91% 90% 89% 88% 86% 87% 69% Q2 FY23 Excluding IBPC Portfolio Q3 FY23 Q4 FY23 Q1_FY24 Q2_FY24 Q3 FY24 Q2_FY23 Q3 FY23 RFL Other BCS Q4 FY23 ■RFL Q1_FY24 Other BCs Q2_FY24 Q3 FY24 Average Ticket Size* Average Portfolio Outstanding 46922 43,484 38918 39685 39499 39853 41095 43,494 27182 26903 29219 24817 25340 24462 41291 40961 38480 37470 38442 42,114 40,480 44427 27587 26726 26794 26589 26656 26056 33839 36128 36664 41325 41086 42,367 41,520 41920 25953 28286 27654 16217 19556 20098 Q3'FY22 Q4'FY22 Q1'FY23 Q2'FY23 Q3'FY23 Q4'FY23 Q1'FY24 Q2'FY24 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 RBL Peer 1 -Industry RBL Peer 1 Industry *Source Equifax Data as of '23 apno ka bank | RBL Bank Peers Group 1: two largest banks, two SFB's and two prominent MFI's 38 88#39Portfolio Concentration and Delinquency Trend 53% 67% Portfolio Concentration 61% 40% 2.24% 1.93% 57% 1.79% 39% Delinquency 1.68% 1.41% 1.16% 0.98% 0.80% 0.86% RBL PEER 1 INDUSTRY 30-180 60-180 90-180 TOP 3 State ■TOP 5 State ■RBL ■ PEER 1 ■INDUSTRY apno ka bank | RBL Bank Source Equifax Data as of Sept'23 39 39#40Digital Banking Update | cee Co#41Digital Portfolio 4.3 Mobile app Ratings D2C 77% Channel Penetration Transformation Capabilities 35 PA, BC, RDA, LRS, UPI 385+ Total No. of Partnerships/Corporates apno ka bank | RBL Bank IMPS UPI RTGS 6.6% 83.4% 7.9% 7 Cr Monthly Transaction Volume In Crs 50+ Services on Digital Channels 9 Channels 6 L Daily average API Calls 5.5 Mn RBL Customers Using RBL Bank Apps ~21K Monthly VKYC (on TA) 3.2 L No of PPI Customer 50% ~17 k digital full KYC Savings 62+ Usable No of API 50,000.56 22.6 L 0.40 L No of Merchants No of CSPs 99% + Digital to Cash Ratio 8.3 41#42Leveraging Channels for Customer Servicing Mobile Banking ☐ MyCard Net Banking (4.3) Users 92% Android users 11.01L Users 50.72 L Active Users 67% 4.48L 61% A 24% (4) 15% . Converting credit card transactions into EMIS Segmented approach • • Collaboration with multiple vendors • Behaviour based Risk management • 60+ products & services • 88% penetration into base • Integrated portal for corporates • 77% penetration into base • 70% & 31% penetration (CIB & RIB resp.) Let's chat.. SMS Banking Whatsapp Banking Conversations 2 28.3 M Users 23k 15 services (primarily queries) Express channel 33% penetration into base apno ka bank | RBL Bank Queries ~ 1 lakh per month • 21 services (primarily queries) Diplomat Application (4.1) 92% Android users A (4.3) • Financial Inclusion • Services accessible across country without Internet connectivity . Exclusive digital platform for Diplomat customers • FCY to INR conversion facility • 44% penetration into base 42#43ESG Update Co#44ESG @ RBL - grow sustainably.. Sustainability continues to be at the core of what we do and make it an integral part of our business practices, including Risk Management practices.. Policy stipulation for managing E&S footprint, E&S footprint and impact of Financial literacy: • lending, investments and adopting financial Inclusion and literacy Rated 60+ score (out of 100) by CRISIL and REFINITIV in ESG performance, disclosures and quantitative progress; Ranked 79th percentile in industry (S&P Global Corp. Sustainability Assmnt, 2023 Climate risk management: thresholds defined O to contain exposure to "high carbon emitting" industries (wef July 2023) Recently adopted a Coal Policy to cap financing in coal based thermal power generation to reduce to zero by FY 2034 The overall women representation in the bank is at 25%+ %; Retake and Dedicated Women Leadership programme running well apno ka bank | RBL Bank Do 1 • Bank runs flagship 'Saksham' program with NGO partners The program creates awareness on savings, budgeting, safety, responsible borrowings etc. 100% of the beneficiaries under this program are women in residing in rural locations 2 Sustainable Finance & financial inclusion products • • Strong micro banking portfolio aimed at hitherto unbanked women Financial literacy activities to empower women with financial knowledge Funding Sustainable Agricultural Practices and Business Corporate Social Responsibility . Asia Money recognized RBL as India's best bank for CSR 2023 Bank has funded projects across 3 thematic areas, namely 3 projects in Health, 6 projects in Education and 5 projects in Livelihoods Opportunities (H.E.LO. acronym) 44#45Annexures Co#46Experienced Board of Directors Mr. Prakash Chandra Non-Executive Independent Director (Part Time Chairman) Previously, Chairman of Central Board of Direct Taxes (CBDT) Mr. R Subramaniakumar Managing Director and CEO A veteran banker with 40 years of experience; Previously, associated with PNB, Indian Bank and Indian Overseas Bank Mr. Rajeev Ahuja Executive Director Previously, associated with Citibank India, Bank of America, India and Bankers Trust Company Ms. Ranjana Agarwal Non-Executive Independent Director Founder and managing partner of Vaish & Associates, Chartered Accountants Ms. Veena Mankar Non-Executive Non-Independent Director Currently, Chairman of RBL Finserve Ltd. Previously, Founder of Swadhaar Finserve Pvt. Ltd. And Swadhaar FinAccess Mr. Chandan Sinha Non-Executive Independent Director Previously, Executive Director, RBI. Career - Central Banker for 35 years Mr. Ishan Raina Non-Executive Independent Director Previously, Founder of Out of Home (OOH) India, Associated with J. Walter Thompson (JWT) and Lintas Advertising Dr. Somnath Ghosh Non-Executive Independent Director Retired Professor and Founding Dean (Academics) from Indian Institute of Management Kashipur Dr. Sivakumar Gopalan Non-Executive Independent Director Faculty of the Department of Computer Science and Engineering, IIT Bombay, since 1991 apno ka bank | RBL Bank Mr. Manjeev Singh Puri Non-Executive Independent Director Former Indian Diplomat, former Ambassador to the European Union, Belgium, Luxembourg, Nepal and United Nations Mr. Gopal Jain Non-Executive Non-Independent Director Managing Partner and Founder of Gaja Capital, Founded Gaja Capital in 2004 46 46#47Professional and Experienced Leadership Team Mr. R Subramaniakumar Managing Director and CEO A veteran banker with 40 years of experience; Previously, associated with PNB, Indian Bank and Indian Overseas Bank Mr. Rajeev Ahuja Executive Director (40) Previously, associated with Citibank India, Bank of America, India and Bankers Trust Company (35) Mr. Brijesh Mehra Head Wholesale Bank Previously, Country Manager, Royal Bank of Scotland N.V. and prior to that associated with Grindlays Bank Public Limited Company Mr. Jaideep lyer - Head Strategy Previously, Group President and Deputy CFO - Yes Bank Mr. Bhavtaran Singh (Sunny) Uberai (35) (25) Mr. Deepak Kumar Chief Risk Officer (35) Previously, associated with State Bank of India and member of RBI committees Chief of Staff Previously, associated with ABN Amro Bank and Arete Financial Partners, Singapore (37) Mr. Deepak Gaddhyan Mr. Alok Rastogi Head Branch & Business Banking Head Corporate Centre Previously, associated with ICICI Bank, Yes Bank Previously, associated with Yes Bank, CRISIL and CITI Bank (27) (27) Mr. Ravi Pichan Chief Information Officer Mr. Vijay Anandh Head of Retail Assets and Collections Previously, associated with Barclays Finance, ICICI Bank (28) (25) Previously, associated with HDFC Life, Larsen & Toubro Infotech, Capgemini, Figures in brackets are years of work experience in financial services apno ka bank | RBL Bank 47#48Professional and Experienced Leadership Team (Contd.) Mr. R. Rajagopalan Head Internal Audit Previously, associated with HDFC Bank, Kotak Mahindra Bank (30) Mr. N Hari Prakash Head Risk Control Mr. Prakash Gupta Chief Compliance Officer Previously, associated with Barclays, Credit-Suisse and Rabobank (26) Mr. Buvanesh Tharashankar Chief Financial Officer Previously, associated with Jana Small Finance Bank and Citi Bank (30) (28) Previously, associated with RBS Plc. India, ABN Amro Bank N.V., ICICI Bank and HDFC Bank Figures in brackets are years of work experience in financial services apno ka bank | RBL Bank 48#49Balance Sheet Particulars Liabilities Dec 2022 Sep 2023 Dec 2023 Capital 600 601 603 Reserves and Surplus 12,695 13,520 13,789 Deposits 81,746 89,780 92,746 Borrowings 10,623 15,302 14,800 Other Liabilities 3,891 4,941 5,209 Total 1,09,555 1,24,144 1,27,146 Assets Cash & Balances with RBI 5,010 8,036 7,537 Balances with other banks 3.054 1,284 1,681 Investments (Net) 26,777 29,643 27,852 Advances (Net) 66,684 76,324 79,949 Fixed and Other Assets 8,029 8,857 10,127 Total 1,09,555 1,24,144 1,27,146 apno ka bank | RBL Bank 49#50Q3 FY24 Q3 FY23 Q2 FY24 9M FY 24 9M FY 23 3,191 2,498 3,008 9,055 7,034 Interest Expended 1,646 1,220 1,533 4,612 3,393 Net Interest Income 1,546 1,277 1,475 4,443 3,641 Other Income 778 618 704 2,167 1,815 Total Income 2,323 1,896 2,179 6,610 5,456 Profit & Loss Statement Particulars Income Interest Earned I I Expenditure Operating Expenses Employee Cost Other Operating Expenses Operating Profit Provisions On advances Contingent Provision on AIF On others Profit Before Tax Tax 1,558 1,329 1,448 4,467 3,848 399 333 375 1,115 983 1,159 996 1,074 3,352 2,865 765 567 731 2,144 1,609 458 293 640 1,365 787 355 244 622 1,236 718 115 115 (11) 49 19 14 69 307 274 91 779 821 74 233* 65 209 (203) (36) 210 294 815* 612 Excluding contingent provision on AIF Investments, Profit After Tax for Q3 FY24 was 319 crore and for 9M FY24 was Rs. 902 crore Profit After Tax apno ka bank | RBL Bank * 50 50#51Consolidated Balance Sheet Particulars Liabilities Capital Reserves and Surplus Deposits Borrowings Other Liabilities Total Dec 2022 Sep 2023 Dec 2023 600 601 603 12,617 13,538 13,818 81.745 89,730 92,683 10,628 15,302 14,801 3,913 4,936 5,211 109,502 1,24,108 1,27,116 Assets Goodwill on Consolidation 41 41 41 Cash & Balances with RBI 5,010 8,036 7,537 Balances with other banks 3,062 1,291 1,689 Investments (Net) 26,632 29,498 27,707 Advances (Net) 66,656 76,324 79,949 Fixed and Other Assets 8,102 8,918 10,914 Total 109,502 1,24,108 1,27,116 apno ka bank | RBL Bank 51#52Consolidated Profit & Loss Statement Particulars Q3 FY24 Q3 FY23 Q2 FY24 9M FY 24 9M FY 23 Income Interest Earned 3,191 2,497 3.008 9,055 7,034 Interest Expended 1,645 1,221 1,533 4,611 3,394 Net Interest Income 1,547 1,276 1,475 4,444 3,640 Other Income 777 624 713 2,184 1,823 Total Income 2,324 1,901 2,188 6,628 5,463 On others Expenditure Operating Expenses Employee Cost Other Operating Expenses Operating Profit Provisions On advances Contingent Provision on AIF Profit Before Tax Tax 1,546 1,318 1,423 4,400 3,845 489 407 461 1,378 1,217 1,057 911 961 3,022 2,629 778 583 765 2,227 1,618 I 458 293 640 1,365 787 470 244 622 1,351 718 115 115 (11) 49 19 14 69 320 290 125 863 831 75 65 (206) (33) 210 Profit After Tax apno ka bank | RBL Bank * 245* 225 331 895* 621 Excluding contingent provision on AIF Investments, Profit After Tax for Q3 FY24 was 331 crore and for 9M FY24 was Rs. 981 crore 52 42#53Historical Performance Particulars FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY19 FY20 FY21 FY22 FY23 9M 9M FY23 FY24 Net Worth 1,131 1,594 2,012 2,224 2,960 4,242 6,544 Deposits 4,739 8,341 11,599 17,099 24,349 34,588 43,902 58,394 57,812 7,336 10,290 12,254 12,006 12,996 12,708 13,746 73,121 79,007 84,887 81,746 92,746 Advances (Net) 4,132 6,376 9,835 14,450 21,229 29,449 40,268 54,308 58,019 58,623 60,022 70,209 66,684 79,949 Investments (Net) 2,334 5,571 6,518 9,792 14,436 13,482 15,448 16,840 18,150 23,230 22,274 28,875 26,777 27,852 Net Profit 66 92 93 207 292 446 635 867 506 508 (75) 883 612 815* CRAR (%) 23.2 17.1 14.6 13.1 12.9 13.7 15.3 13.5 16.4 17.5 16.8 16.9 17.0 16.4 Gross NPA (%) 0.80 0.40 0.79 0.77 0.98 1.20 1.4 1.38 3.62 4.34 4.40 3.37 3.61 3.12 Net NPA (%) 0.20 0.11 0.31 0.27 0.59 0.64 0.78 0.69 2.05 2.12 1.34 1.10 1.18 0.80 Business per 6.7 7.9 7.7 9.1 11.8 13.1 15.9 19.3 16.0 16.9 15.0 14.1 13.8 14.0 employee No. of employees 1,328 1,859 2,798 3,465 3,872 4,902 5,300 5,843 7,221 7,816 9,257 11,032 10,771 12,316 Return on Assets 1.33 1.05 0.66 1.02 0.98 1.08 1.21 1.27 0.59 0.54 (0.07) 0.83 0.77 0.92* (%) Return on Equity 5.9 6.73 5.44 9.58 11.32 11.67 10.95 12.15 5.74 4.35 (0.60) 6.69 6.21 7.74* (%) BVPS 52.62 63.03 71.3 75.77 91.17 113.07 193.82 200.56 214.28 159.72 200.27 216.76 211.96 228.10 apno ka bank | RBL Bank * Excluding contingent provision on AIF Investments, Net Profit for Q3 FY24 was 319, RoA was 1.03% & ROE was 8.89% 53 53#54Thank you apno ka bank | RBL Bank 54 ...

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