#1oscar simple friendly smart#2Health Insurance is was the worst $#3health insurance is changing (fast) 40 million individuals getting insurance Shop for insurance like everything else Insurers can't say no!#4customer is the consumer Focus on branding, technology, customer service Tech tools that guide members to care Make it simple#5what makes us simple? 4 key ingredients#61. simple because our visual design Friendly and approachable Clear and limited calls to action Hide details until needed#7oscar ¿Hablas Español? Nosotros también. Are you a provider? Hello New York, We're Oscar, A new kind of health insurance company that is using technology to make insurance simple, intuitive, and human. In other words, the kind of healthcare we want for ourselves. GET STARTED Sign in#8#9sore throat cat allergy rables OO q Health insurance that works like the rest of the Internet. If you're not feeling great, just come to our site and type in your symptoms. Well help you find doctors, specialists, and pharmacies quickly and easily. We're Oscar, a new kind of health insurance company. Oscar Sign up at 1-855-OSCAR-NY Or learn more at HiOscar.com#10Oscar Hi Kristina! Nice to meet you. Let's get to know each other. 1 2 3 Insurance can be complicated but we make it simple. Get a tour of your plan > We can give you personalized care (and a $10 reward). Tell us about your health > Our doctors can call when you need care. Set up your Teladoc profile > Kristina SKIP TO SITE >#11O Whitey Lane Memorial Park 1 Rd Anderson Ave A Cafasso's Fairway Market Paisade Ave Show all events regarding all episodes for Kristina Koa Industries Painting Center Ave Edgewate Edgewater Towne Center River Rd Hudson River Rive Find your level of care Thank you. A Teladoc doctor will call you before 7.43 PM (EDT) CANCEL Minor Immediate care for serious injuries and illness care for serious injuries and illness. General Immediate care for serious injuries and illness care for serious injuries and illness. Specialist Immediate care for serious injuries and illness care for serious injuries and illness. Urgent Immediate care for serious injuries and illness care for serious injuries and illness. Emergency? Always call 911 Life Threatening or Permanent Impairment M Ave Harlem River em River Dr sem SI NA E135th St Park 25th St P 3rd Ave st Avenue Corporal Irwin Fischer Park Highbridge Jerom Han Major Deegan Expy Av E-138 St Grand Concourse #E4149m St Joyce /Kimer Park University Ave West Bronx Recreation Center M Morris Ave Mott Haven Heights W Fleetwood- Concourse Vilage ACS Division of Child Care and Head Start Bruckner Blvd E 161st St Grace Outreach E 135th St 0 Melrose Tremont A St Anns Ave Grand Concourse H Bronk-Lebanon Hospital Center Elmax Lumber 1679 3rd Ave -E-1380 St- Webster Ave Morrisania St Anns Ave Westchester Ave E 149th St Mt Hope Port Morris Clay Ave GET CARE 3rd Ave E 168th St Charlton Garden Bruckner Expy Bronx-Lebanon C Hospital Center H Boston Rd Franklin Memorial Garden Webster Ave M Woodstock 3rd Ave New York City Housing Authority's Stebbing Avenue-Hewitt Place E Tremont Ave E 169th St Masjid Sidiki Prospect Ave -Southern BNd Bruckner Blvd BENEFITS E 180th St Crotone Park Tremont North Brother Island Hill & Dale Playground E 163rd St M Foxhurst Fairmont Claremont Village Blvd Southe The Bronx New School P5 51 Bruckner Expy B Cross Bronx Expy, Tiffany St M Gamson Ave Representative Jose E Serrano E 1800/ Wes Barretto Point Park E Bay Ave Sheridan Ex Spofford A#12oscar Search for care, people, places, or drugs Asthma Asthma is a chronic disease that affects your airways. Your airways are tubes that carry air in and out of your lungs. If you have asthma, the inside walls of your airways become sore and swollen. That makes them very sensitive, and they may react strongly to things that you are allergic to or find irritating. When your airways react, they get narrower and your lungs get less air. Choose how to get care Primary Care Doctor > Pulmonologist > Urgent Care Clinic > Emergency Room > Read more $80-$250 $80-$350 $80-$350 $1000-$1400✓ E Edward#13Oscar Pulmonologist 24 results in this area : PERSONALIZE Doctor on call Have a doctor call you within 1 hour Free CLOSE MATCH David Valentine Internal Medicine, Pulmonologist CLOSE MATCH Athanasios Mallios Internal Medicine, Pulmonologist CLOSE MATCH Iraj Akhavan Allergist, Internal Medicine, Pulmonologist, Critical Care Doctor Hamid Behzadi Internal Medicine, Pulmonologist, Critical Care Doctor Larry Difabrizio Pulmonologist, Critical Care Doctor V 47th St V St 12th Ave 38 19A W 42nd St 11th Ave W 52nd St W 46th St W 50th St + Google? W 43rd St 10th Ave Ave Hwy Joe DiMaggio Hiv W 56th St 9A W 60th St W 59th St Riverside Park South W 45th St W 44th St 1th Ave HELL'S KITCHEN W 41st St W 58th St Riverside Blvd W 57th St W 48th W 47th St W 53rd St W 42nd St 10th Ave W 52nd St W 51st St W 46th St W w 56th St W 55th St lo W 50th St W 49th St West W 66th St W 65th St 9th Ave LINCOLN SQUARE 8th Ave B W 45th St atl 7th Ave W 60th St W 57th St msterdam Ave W 52nd St W 55th St M M Broadway 15 W 58th St W56th St W 63rd St Broadway W 65th St Broadway 7th Ave B B Columbus W 47th St W 72nd St W 71st St W 70th St W 69th St W 68th St West Central Park Central Park S M W 52nd St 5th Ave Strawberry Fields CENTRAL PARK W 59th St W 58th St W 57th St W 56th St G E 53rd St E 51st St € 50th St Terrace Dr Madison Ave E 59th St Park Ave E 52nd St 5th Ave M East D E 57th St E 56th S of Madison Ave P E 68th St E 67th St E 54th St LENOX HILL to D St E 55th St 3 Park Ave E 58th St B Cedar i 3rd Ave E 56th St E 76th St Madison Ave E 64th St CO 2nd Ave Go to location St S E Edward Park Ave E 63rd St E 62nd St 1. E 66th St E 58th St E 57th St E 73rd St € 72nd St SU E 61st St E 79th St ♥ € 74th St € 68th St M E E 76th St 3rd Ave 716151 E 70th St € 69th St PLACE E 65th St: St 2nd Ave E 67th St E 64th St E 60th St E 55th St Man014Conale Conhom Termenfion Denert minne E 59 * 1st Aven E 63rd E 62nd St E 61st St S#14oscar 2 Google New Jersey 2 Search for care, people, places, or drugs 9A Edward Eden Pulmonologist, Critical Care Doctor W 43rd W 45th St W 47th St 12th Ave W 52nd St Gender Male 11th Ave w 50th St W 46th St Ave Phone (212) 315-0144 Fax (212) 315-0196 Provider details 56th St W 57th St HELLEN W 53rd St 10th Ave W. 48th St W 47th St W 56th St W 55th St W 52nd St W 51st St 9th Ave W 50th St W 49th St W 53rd St W o0th St W 57th St W 58th St dway W 55th St W 56th St W 52nd St 9 Broadway Av B 13 Central Park S 1 Do 1780 BROADWAY, 7TH FLOOR, New York, NY 10019 W 59th St W 58th St W 57th St W 56th St 5th Ave E 59th St son Ave E 68th St E 67th St Madison Ave LENOX HILL E 60th St Hospitals St Luke's/Roosevelt Hospital Center Saint Luke's Division G Park Ave 1 € 64th St C € 63rd St E 62nd St e E 66th St SHOW OTHER LOCATION 3rd Av E 68th St E71st St € 70th St E 69th St 2nd Ave E 67th St E 65th St E 64th St E Edward Avenue € 74th St E 73rd St E 72nd St 66th St 15, E 71st St E70th St E 69th St E 68th St Drive Map data ©2014 Google, Sanbom Terms of Use Report a map error#152. simple because we get complexity Backgrounds as analysts and data scientists In-house insurance experts Focus on primary use cases#16Get your quote in just seconds We need a little info to see if you qualify for financial discounts. I am single with no kids. I make $50,000 per year. My ZIP code is 10012. GET QUOTE#17oscar Theodore Roosevelt 2nd Floor New York City, NY 10003 TYPE OF PLAN Oscar Silver Edge Plus INDIVIDUALS COERED BY THIS BILL Theodor Roosevelt Fanny Roosevelt Patricia Roosevelt Patty Trick Roosevelt Rosey Roosevelt You have a grace period of 90 days from the last day premium were pad. Unfortunately, if you do not pay by the end of this period, your coverage will be terminated retroactively to 30 days after the last premiums were paid. oscar If you'd like to pay by check or money order: 1 Make payable to *Oscar Insurance Corporation 2 Write your Member ID on the check 3 Detach this coupon and send your envelope to: Oscar Insurance Corporation PO Box 415841 Boston, MA 02241-5841 2691000035012341000000000000000000000 Member ID Bill reflects your payments through Bill Number Bill Period Please pay this amount Please pay by Previously due Previously, you paid Remaining amount due Cost of your coverage Government pays Additional cost to cover Fanny Adjustment Line 3 Adjustment Line 4 Adjustment Line 5 Adjustment Line 6 Adjustment Line 7 Adjustment Line 8 Cost of this month's coverage Please pay this amount Please pay by Please see reverse for all ways to pay Member D Bill Number ABC1234567 456456456 Please enter payment amount 3/1/2014-3/31/2014 ABC12345678 2/15/2014 456456456 Total Due $300.00 0000000000000000 $300.00 3/1/2014 $200.00 ($150.00) $50.00 $384.72 ($184.72) $50.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $250.00 $300.00 3/1/2014 Pay By 4/1/2014#18oscar 295 Lafayette Street, 6th Floor New York, NY 10011 Edward Segel New York, NY 10011 You owe $242.95 by January 1 See back for more details. Pay online Visit hioscar.com to set up one-time or recurring payments. Pay by check See the back of this bill for instructions on how to pay by check or money order. Pay with cash Go online to find over 1,000 locations in the New York metro area. Unlike our other methods, paying with cash incurs a $1.50 fee. Questions? Give us a call 1-855-OSCAR-55#193. simple because we're data smart Search instead of menus Natural language instead of medical terminology Turn offline experiences into online ones#2049th St 50th St Search for symptoms and care Doctor Pharmacy Lab Imaging center Skillman Ave 51st St > Your past care Specialties Conditions 51st St Procedures Change phone number 5242 53rd St 39th Dr Queens Library -Woodside 54-2 OR BROWSE... Minor wound Depression Influenza Arhritis Diabetes Migraines All conditions પરંતુ Your hospital 56th St 56th St Influenza Influenze is typically characterized by fevers, chills, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 39th Ave 57th St 57th 58th St 59th St 11-06 HEALTH HISTORY 40-14 38th Ave 39th Ave Vaux Rd 60th St IS 4009 Woodside Woodside Ave M Woo 61#21Oscar mead Tal O PEOPLE Robert Mead Psychologist Ron Meador Physical Therapist Herbert Meadow Psychiatrist O PLACES Meadowbrook Care Center Freeport, NY Meadow Park Rehabilitation and Health Care Center Flus... Island Sports Pt of East Meadow East Meadow, NY O DRUGS Emadine Emedastine Metadate CD Methylphenidate Metadate ER Methylphenidate Your Health Events Mar 15 Mar 11 Mar 05 Mar 04 See all 4 results Feb 27 See all 40 results You requested a doctor call at 5:48 p.m. We received your payment of $1.00. You requested a doctor call at 7:36 p.m. You requested a doctor call at 2:33 p.m. We received your payment of $217.95. P care ılı E Edward Explore your plan#22oscar i can't stop wheezing ⒸFIND CARE FOR Sleep Apnea Asthma Respiratory Failure Talk with a doctor Your Health Events Mar 15 Mar 11 Mar 05 Mar 04 Feb 27 You requested a doctor call at 5:48 p.m. We received your payment of $1.00. You requested a doctor call at 7:36 p.m. You requested a doctor call at 2:33 p.m. We received your payment of $217.95. Find care ılı E Edward Explore your plan#23my tummy hurts FIND CARE FOR Indigestion Abdominal Pain Heartburn i can't get pregnant FIND CARE FOR Infertility Endocrine Diseases Female Infertility i'm really sad FIND CARE FOR Depression Seasonal Affective Disorder Child Mental Health#24oscar Search for care, people, places, or drugs Talk with Yo What's your number? WHERE ARE YOU CALLING FROM? New York (555) 867-5309 > We received your payment of $217.95. WHERE SHOULD PRESCRIPTIONS BE SENT? Duane Reade, 29 7TH AVE # 33, New York, 10011 Change Reminder You shouldn't use Teladoc if you're experiencing a serious medical emergency. CALL ME our plan Edward#25oscar Search for care, people, places, or drugs Yo A doctor will call you soon at (555) 867-5309 We received your payment of $217.95 OK X our plan = Edward#26oscar Search for care, people, places, or drugs Feb 18 Jan 07 Jan 03 Jan 03 Jan 02 Jan 02 We received your payment of $329.69. You requested a doctor call at 5:46 p.m. You had a call with Ankush K Bansal at 1:51 p.m. Reason for Call Diagnosis Prescription Call Details Cough Bronchitis : acute Azithromycin 5 Day Dose Pack 250 Mg Oral Tablet Take as directed Pick up at Duane Reade (609 COLUMBUS AVE) Requested: 1:39 p.m. Wait time: 11 minutes, 44 seconds Call length: 1 minutes, 38 seconds You completed your health questionnaire. You set up your Doctor On Call profile. You completed a tour of your plan. Hide call details Dawn#274. simple because we are focused Learn to say no Cut functionality along the way Design for what you have#28● Kristina Show all items related to all care Hi there, Kristina 1 Active doctors 2 Unpaid Appointments T B L You picked up your prescription for Timolol Malatae Apr 4 MIGRAINES UNSURE OF ANYTHING? Read up on everything regarding Timolol Malatae You switched Blocadren for Timolol Malatae and saved $36 Apr 4 MIGRAINES You paid your bill to Dr. Elena Frid Apr 4 MIGRAINES You picked up your prescription for Lipitor Apr 4 HIGH CHOLESTEROL You just visited Dr. Darryl McClendon for a free physical checkup. Apr 4 RECOMMEND DOCTOR Would you recommend Dr Darryl McClendon to a friend $123 spent by you 2013 LEARN MORE $45 GET CARE YES NO#29oscar Search for care, people, places, or drugs Next Steps It's time to pay your bill. Your account balance of $216.95 is due by April 1, 2014 Your Health Events Mar 15 Mar 07 Jan 28 Jan 02 Jan 02 Jan 01 Dec 14 Dec 13 You requested a doctor call at 5:48 p.m. You turned on recurring payments. We received your payment of $217.95. You completed a tour of your plan. You set up your Doctor On Call profile. Your coverage with Oscar started today! Your online ID card is now ready to print. You completed your health questionnaire. You registered for a HiOscar.com account. Pay now > E Edward#30anatomy of simple 1. Limit actions and details until needed 2. Reduce complexity by understanding it 3. Put data to work instead of users 4. Stay focused#31importance of design Helped build the company Crucial to customer growth and engagement Keeps pace with our thinking rather than our doing#32what's next? Simpler than your cell phone plan Smarter member engagement Integration into doctor offices#33thanks albert isaksson andrew borovsky bryan young dawn williamson fredrik nylander herman carlsson john loser mario schlosser robert lindgren robin davey sara wajnberg [email protected]