Overstock Shareholder Engagement Presentation Deck

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Overstock logo
Overstock

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Consumer

Published

May 2020

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#1Oloverstock. 2020 Annual Stockholders Meeting#2Cautionary Note Regarding Forward-Looking Statements These investor presentation slides contain forward-looking statements within the meaning of the federal securities laws. Such forward-looking statements include all statements other than statements of historical fact, including forecasts of trends. These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including the duration of the COVID-19 pandemic and ultimate impact that it has on our business, the amount and timing of our capital expenditures, the results of our ongoing review of strategic initiatives, adverse tax, regulatory or legal developments, competition, and any inability to raise capital or borrow funds in a timely manner or on acceptable terms. Other risks and uncertainties include, among others, the inherent risks associated with the businesses that Medici Ventures and tZERO are pursuing, including whether tZERO's joint venture with Box Digital Markets, LLC will be able to achieve its objectives and the timing for doing such, the effects of the departure of key business personnel, our continually evolving business model, and difficulties we may have with our infrastructure, our fulfillment partners or our payment processors, including cyber-attacks or data breaches affecting us or any of them, and difficulties we may have with our search engine optimization results. More information about factors that could potentially affect our financial results is included in our Form 10-K for the year ended December 31, 2019, which was filed with the Securities and Exchange Commission on March 13, 2020, in our Form 10-Q for the quarter ended March 31, 2020, which was filed with the Securities and Exchange Commission on May 7, 2020, and in our subsequent filings with the Securities and Exchange Commission. The Form 10-K, Form 10-Q, and our subsequent filings with the Securities and Exchange Commission identify important factors that could cause our actual results to differ materially from those contained in or contemplated by our projections, estimates and other forward-looking statements. Forward-looking statements speak only as to the date they are made. The Company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made. The Company disclaims any intent or obligation to update these forward-looking statements. overstock. 2#3Agenda 1. Welcome and Call to Order 2. Introductions 3. Pre-voting Notices 4. Proposals 1 - 4 5. Closing of Polls 6. Preliminary Report of Voting Results 7. Adjournment of Meeting 8. Business Presentation 9. Q&A overstock. 3#4Allison Abraham Chairwoman of the Board of Directors overstock. Jonathan Johnson, III Director & CEO overstock. Barclay Corbus Director Joseph Tabacco, Jr. Director Robert Shapiro Director 4#5||| Jonathan Johnson, III Director & CEO Mark Baker Chief Product Officer overstock. O David Nielsen President Ronald Hilton Chief Sourcing & Operations Officer overstock. Adrianne Lee Chief Financial Officer JP Knab Chief Marketing Officer Carter Lee Chief Administrative Officer Krista Mathews Chief Customer Officer 0 Meghan Tuohig Chief People Officer Joel Weight Chief Technology Officer 5#6overstock. Barclay Corbus Chairman of the Board A Jonathan Johnson, III Director & President CODE Jeremy Smith Chief Technology Officer MEDICI VENTURES Stanton Huntington General Counsel Robert Shapiro Tiffany Smith Controller Director Alexis Callahan Director of Investor Relations 6#7overstock. Jonathan Johnson, III Chairman of the Board tZERO H Saum Noursalehi Director & CEO Amit Goyal Chief Technology Officer Barclay Corbus Joel Quall Chief Financial Officer Director Christopher Campbell Alan Konevsky Chief Legal Officer Director 7#8overstock. KPMG Eric Denning External Auditor Computershare Douglas Ives Inspector of Elections HJ E. Glen Nickle General Counsel & Corporate Secretary 8#9Agenda 1. Welcome and Call to Order 2. Introductions 3. Pre-voting Notices 4. Proposals 1 - 4 5. Closing of Polls 6. Preliminary Report of Voting Results 7. Adjournment of Meeting 8. Business Presentation 9. Q&A overstock. 9#10Organizational Update in Current Environment Overstock continues to operate well in this environment QTD retail sales up over 130% YoY ■ 100% work from home ▪ We are hiring ■ ▪ Overstock model optimally positioned ▪ Our retail core products are increasingly in demand Online-only retail platform remains accessible Partner-based, drop-ship retail model is well suited to current environment ▪ Our blockchain businesses are solving problems exacerbated by the pandemic ▪ Our equity routing business is benefitting from increased volatility overstock. 10#11Retail Industry Landscape Shifting in our Favor Overall retail industry decline by 30% due to COVID-191 Brick and mortar decline by 50% as sales shift to e-commerce² overstock. 50% 40% 30% 20% 10% 0% H 5.7% 2010 6.7% 2011 Furniture & Home Furnishings U.S. Online Penetration ³ 3 + 7.8% 2012 + 9.5% 2013 + 11.1% 2014 + 13.3% 2015 Online penetration of Home Furnishings ~42% during shutdown vs. 23% prior³ + 15.5% 2016 17.9% 2017 19.7% 2018 22.6% 2019 COVID-19 42.0% 2020 Sources: Data combined from the following sources: 1 NPD, NRF and eMarketer; 2 NRF, Common Thread Co.com and eMarketer; 3 NRF, Common Thread Co.com and eMarketer 11#12New Retail Customers Buying Core Products New customer growth of 85% YTD Home furnishings are outsized beneficiary 300% 250% 200% 150% 100% 50% 0% -50% FY 2019 New Customer Yo Y Growth Jan 1 Mar 12 Mar 13 Mar 31 Apr 1 - May 10 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Sales Mix of Home Furnishings 85.5% 2019 85.6% 86.7% Q1 '19 Q1 '20 86.2% 89.7% Q2TD'19 Q2TD'20 loverstock. calculated amount paid customers for products shipping), measured at the time of order, after coupons and discounts, without reductions for estimated returns. YTD is for the period January 1 through May 10. Q2TD is for the period April 1 through May 10. 12#13Resulting in Strong Retail Results and Outlook QTD retail sales grew over 130% vs. prior year ▪ New customers increased by 260% over same period Early indications suggest continued strong performance throughout May ■ 150% 130% 110% 90% 70% 50% 30% 10% (10%) (30%) (50%) overstock. (21%) FY 2019 (6%) Sales Growth National Emergency Declared: March 13 Jan 1 Mar 12 20% Mar 13 - Mar 31 130%+ Apr 1 - May 10 Note: Sales growth reflects year-over-year growth in GMV (gross merchandise volume), calculated as the amount paid by customers for products (and shipping), measured at the time of order, after coupons and discounts, without reductions for estimated returns 13#14Current Environment and Organizational Challenges Near-term challenges: Customer service channels beyond capacity Social distancing guidelines at warehouses Carriers maxed out ▪ Market volatility Longer-term uncertainty remains: Economic outlook ▪ Partner capital constraints Carrier interruptions Non-essential business status Capital markets overstock. 14#15Overstock Retail Update: 2020 Focus Product Findability ▪ Enhance mobile web experience ▪ Refine ML model for better site search relevancy ▪ Improve new product content overstock. Smart Value Clarify promotional price messaging ▪ Transform promotional model ▪ Further reduce logistics costs Easy Delivery + Support ■ Optimize ML delivery models ▪ Position inventory for fastest delivery ▪ Improve customer support self-service experience. ▪ Launched "free shipping on everything" initiative in response to COVID-19 15#16tZERO Update: Priorities W ■ Assets Trade more high-quality digital securities on the tZERO ATS Tokenize additional assets Support 3rd-party issuance protocols Enhance issuer token administration overstock. Liquidity Enhance liquidity for digital securities on our platform Execute OSTKO digital dividend Integrate additional broker-dealers ▪ Launch tZERO Markets and BSTX ■ Experience Create a world class experience for digital securities Trade digital securities in tZERO app Support crypto trading on web platform 16 tZERO#17Medici Ventures Update: Progress Blockchain businesses are working to solve pandemic-exacerbated issues SSI Health Records Vital Chain evernym overstock. OTE Voting VOTE Voatz Votem Supply Chain GRAIN CHAIN symbiont Digital Currency bitt 17 A MEDICI VENTURES#18Dividend Update - OSTKO Timeline: Declaration date - April 6 ✓ Ex-dividend date - April 24 ✓ ▪ Record date - April 27 ✓ ▪ Distribution date - May 19 ■ Benefits to shareholders: ▪ Face value: worth the open market trading price Preferential right to dividends when declared ($0.16/share last 3 years) ▪ Increases participation and long-term liquidity on the tZERO platform ▪ FAQ page: www.overstock.com/dividend overstock. 18#19Sailing of the Ship ■ Q3'19 and Q4'19: Righting the ship Q1'20: Execution Now: We are sailing well (even in choppy waters) Overstock is a tech company at its core: Retail: machine learning and artificial intelligence Medici Ventures and tZERO: blockchain technology ■ overstock. 19#20Oloverstock. 2020 Annual Stockholders Meeting

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