#1petco INVESTOR DAY 2022#2Petco 2022 Investor Day Agenda WELCOME STRATEGIC VISION PET HEALTH & WELLNESS DIFFERENTIATED MERCHANDISE INNOVATION SHOWCASE: REDDY SHOP & VET INTERACTIVE OMNICHANNEL UNLEASHED Q&A: CATEGORIES & CHANNELS INNOVATION SHOWCASE: APP DEMO & RURAL MEMBERSHIP CUSTOMER ANALYTICS & MARKETING LONG-TERM FINANCIAL FRAMEWORK CONGRATULATIONS Q&A: CUSTOMERS & FINANCIAL FRAMEWORKN YOUR NASDAQ IPO WRAP-UP T PICTONCE LU PETCO LOVE INNOVATION SHOWCASE: JFFD KITCHEN, VITAL CARE, PETCO LOVE LUNCH petco “IT IS ABOVE ALL WELLNESS CO. KRISTY MOSER RON COUGHLIN MIKE NUZZO & DR. WHITNEY MILLER AMY COLLEGE DARREN MACDONALD & JUSTIN TICHY RON COUGHLIN KATIE NAUMAN BRIAN LAROSE RON COUGHLIN -PRIVATE POS CONGE NA#3Safe Harbor and Non-GAAP Measures This Presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 as contained in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, concerning expectations, beliefs plans, objectives, goals, strategies, future events or performance and underlying assumptions and other statements that are other than statements of historical fact, including statements regarding our fiscal year 2022 guidance, our growth plans, and execution on our transformation initiatives. Such forward-looking statements can generally be identified by the use of forward-looking terms such as "believes," "expects," "may," "intends," "will," "shall," "should," "anticipates," "opportunity," "illustrative", or the negative thereof or other variations thereon or comparable terminology. Although Petco believes that the expectations and assumptions reflected in these statements are reasonable, there can be no assurance that these expectations will prove to be correct or that any forward-looking results will occur or be realized. Nothing contained in this Presentation is, or should be relied upon as, a promise or representation or warranty as to any future matter, including any matter in respect of the operations or business or financial condition of Petco. All forward-looking statements are based on expectations and assumptions about future events that may or may not be correct or necessarily take place and that are by their nature subject to significant uncertainties and contingencies, many of which are outside the control of Petco. Forward-looking statements are subject to a number of risks, uncertainties and other factors that could cause actual results or events to differ materially from the potential results or events discussed in the forward-looking statements, including, without limitation, those identified in this Presentation, as well as the following: (i) increased competition (including from multi-channel retailers and e-Commerce providers); (ii) reduced consumer demand for our products and/or services; (iii) our reliance on key vendors; (iv) our ability to attract and retain qualified employees; (v) risks arising from statutory, regulatory and/or legal developments; (vi) macroeconomic pressures in the markets in which we operate, including inflation; (vii) failure to effectively manage our costs; (viii) our reliance on our information technology systems; (ix) our ability to prevent or effectively respond to a privacy or security breach; (x) our ability to effectively manage or integrate strategic ventures, alliances or acquisitions and realize the anticipated benefits of such transactions; (xi) economic or regulatory developments that might affect our ability to provide attractive promotional financing; (xii) business interruptions and other supply chain issues; (xiii) catastrophic events, political tensions, conflicts and wars (such as the ongoing conflict in the Ukraine), health crises, and pandemics, including the potential effects that the ongoing COVID-19 pandemic and/or corresponding macroeconomic uncertainty could have on our financial position, results of operations and cash flows; (xiv) our ability to maintain positive brand perception and recognition; (xv) product safety and quality concerns; (xvi) changes to labor or employment laws or regulations; (xvii) our ability to effectively manage our real estate portfolio; (xviii) constraints in the capital markets or our vendor credit terms; (xix) changes in our credit ratings; and (xx) the other risks, uncertainties and other factors identified under "Risk Factors" and elsewhere in our Securities and Exchange Commission filings. The occurrence of any such factors could significantly alter the results set forth in these statements. Petco cautions that the foregoing list of risks, uncertainties and other factors is not complete, and forward-looking statements speak only as of the date they are made. Petco undertakes no duty to update publicly any such forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by applicable law, regulation or other competent legal authority. Included in this Presentation are certain financial measures that are not calculated in accordance with U.S. generally accepted accounting principles ("GAAP") that are designed to supplement, and not substitute, Petco's financial information presented in accordance with GAAP, including, but not limited to, Adjusted EBITDA, Trailing Twelve Month Adjusted EBITDA, Adjusted EPS, and Free Cash Flow. The non-GAAP measures as defined by Petco may not be comparable to similar non-GAAP measures presented by other companies. The presentation of such measures, which may include adjustments to exclude non-recurring items, should not be construed as an inference that Petco's future results, cash flows, or leverage will be unaffected by other nonrecurring items. Refer to information about the non-GAAP measures contained in this Presentation. This Presentation also includes forward-looking estimates of Adjusted EBITDA and Adjusted EPS as part of our financial guidance. We do not reconcile these non-GAAP measures for future periods to their most comparable GAAP measures due to the uncertainty and potential variability of reconciling items. Because such items cannot be reasonably predicted with the level of precision required, we are unable to provide a reconciliation of these non-GAAP measures without unreasonable effort. Forward-looking estimates of Adjusted EBITDA and Adjusted EPS are estimated in a manner consistent with the relevant definitions and assumptions noted herein. petco#4petco INVESTOR DAY 2022 STRATEGIC VISION RON COUGHLIN#5One Year Since IPO: Petco is Thriving petco THE HEALTH + WELLNESS CO. Accelerated top-line growth, comp sales up 19% in FY'21, 7 consecutive quarters of double-digit growth. Nasdaq WOOF Nasdaq Listed PALCO VIAL KOUT WRCRINEasdaq T Nasdag 7/Nasdaq Delivered enhanced profitability... Adj. EBITDA up 22% in FY'21 highlighting operating leverage. sdaq Nasdaq petco THE HEALTH + WELLNESS CO. NASDAQ OPENING BELL Added millions of customers to over 24 million, driving significant market share capture.#6Petco is Positioned for Sustained, Profitable Growth 1 $119B Category Projected To Grow 7% With Strong Resilience 2 Only Fully-Integrated Pet Ecosystem: Products, Services, Vets, Membership 3 4 5 Portfolio Shift to Services With One of the Fastest Veterinary Hospital Buildout Owned and Exclusive Merchandise That Can't Be Found Other Places Rapidly Scaling Omnichannel Platform Delivering Seamless Experience 6 Competitive Advantages Across Fulfillment, Marketing, Data and People Increased Customers & Share of Wallet Above Market Revenue Growth Expansion of Adj. EBITDA Margin#7TODAY'S SPEAKERS World-Class Leadership Team Driving Results hp PEPSICO RON COUGHLIN Chief Executive Officer zoetis DR. WHITNEY MILLER Chief Veterinarian AVMA Qualcomm Capital One hp SOUMIK CHATTERJEE Chief Strategy Officer BEST BUY AMY COLLEGE Chief Merchandising Officer hp KATIE NAUMAN Chief Marketing Officer BOARDRIDERS. TRUE RELIGION Red Bull hp Deloitte. BRIAN LAROSE Chief Financial Officer GNC Abercrombie & Fitch MIKE NUZZO Chief Operating Officer Capital One Humane 10 Network SUSANNE KOGUT Petco Love President Walmart Jet TAC DARREN MACDONALD Chief Digital & Innovation Officer BEST BUY O TARGET Walmart JUSTIN TICHY Chief Pet Care Center Officer RH RESTORATION HARDWARE ILENE ESKENAZI Chief Legal & Human Resources Officer Deep Omnichannel, Retail and Health & Wellness Expertise Driving Petco's Growth Strategy JOHN ZAVADA Chief Administrative Officer#8BY SEAN MALIN On Dec. 4, 2021, Twixie and Cowboy, both 2-year-old Brussels Griffons, were married at the Dallas home of the bride (Twixie), in the backyard. She wore an appliquéd lace bodice with a ruffle of layered tulle at the waist. The groom donned a handmade silk-cotton tuxedo and top hat. In front of a makeshift chapel set up for the occasion, a ceremony was led by Sam Palmeter, whose Brussels Griffon, Grinch, attended and is a friend of the couple. Fig, another Brussels Griffon, served as a flower girl. The New York Times No 'I Dos' Here, but Maybe Some 'I Woofs' When marriages between humans slowed because of the pandemic, ceremonies uniting two animals only became more popular. Later, four-legged guests enjoyed a meal of puppy chow from Vestals Catering in Dallas (which also caters events for humans), as well as a YEAR OF THE WEDDING humans), as well as a puppuccino bar and activities including a ball pit. The nuptials cost about $25,000. Twixie's owner, Tara Helwig, 37, a fitness coach in Dallas, and Cowboy's owner, Makayla Wilson, 22, an epidemiology data analyst in Phoenix, split the bill. The two and their canines met at a Brussels Griffon hangout in February 2021. The dogs soon became "boyfriend and girlfriend," said Ms. Helwig, who started planning the wedding with Ms. Wilson after the owners and their pets visited each others' homes. Of the 40 Brussels Griffons invited, 37 attended. "It just turned out to be way grander than anticipated," Ms. Helwig said. Ms. Wilson, who handled the guest list, said that she and Ms. Helwig intended to throw "the most epic dog wedding." "We were not just going to do a photo shoot," she added. "We wanted to do more than that." Celebrating a union of two animals, or even an animal and a human is not#9Powerful Trends Shaping the Future of Pet Health & Wellness Humanization & Premiumization Millennials & GenZers Spend More SAGA Connected Shopping Experience Personalization & Simplification Sustainability & Social Responsibility#10Attractive Category Defined By High Growth & Resiliency Pet Category Outpacing Historical Trend¹ ($B) +6% 2015 16 17 18 +9% +7% 19 20 21E 22E 23E 24E 25E MERCHANDISE SERVICES Positioned To Capture Market Value 2021 U.S. TAM¹ ($B) CONSUMABLES $48 COMPANION ANIMALS $119 $2 $24 SUPPLIES 1 PROJECTED TAM FOR U.S. PET MARKET; SOURCE: PACKAGED FACTS MARCH-2021 FOR TAM EXCEPT COMPANION ANIMALS, INTERNAL ESTIMATES FOR COMPANION ANIMAL TAM $35 $10 VET CARE SERVICES#11Focused on High Value, Health-conscious Pet Parents HEALTH- CONSCIOUS PET PARENTS QUALITY SEEKERS VALUE SHOPPERS BUDGET HUNTERS WHAT THEY SPEND PER YEAR $2,143 $1,306 $2,115 $1,706 ● ● ● ● ● ● WHO THEY ARE Focus on pet health Willingness to pay Brand loyalty Interest in premium Always seeking new brands Financially constrained No frills solutions to pet care Price driven Seeks simplicity WHERE THEY SHOP petco THE HEALTH + WELLNESS CO. INDEPENDENT PET SPECIALTY PET SPECIALTY MASS GROCERY SPEND CONCENTRATION BY GROUP 29% 29% 23% 18% TOTAL MARKET 32% 28% 19% 21% petco THE HEALTH + WELLNESS CO.#121g Soons OOKE MIXIF MIXERS PATERS PEXERS MIXERS Pezie ASK NA new STAN hindan anique selection FOOD #petco STRONG #petco eco STRONG #petco STRON health&nutrition BILNY DO ash Harnesses #petco STRONG play TAND APLACE OP AND #petco STRON WHAT WE الی PA petco PONT petco C ASK US HOW TO SWITCH TO BETTER NUTRITION petco BARA DO YOU MAST KNOW WHAT'S IN YOUR PET'S BOWL? petco -Markenprace- ketp petco petco A #petu STRO petco ME#13Our Strategy to Win LEVERAGE COMPETITIVE ADVANTAGES Industry's only integrated end-to-end health and wellness ecosystem Omnichannel/Retail 3.0 leverage Industry's most passionate partners Scale services offering, led by rapid national vet build-out Deepen competitive moats through differentiated merchandise Ⓡ Use connected data and loyalty to drive more share of wallet from more customers petco vital care DELIVER SHAREHOLDER RETURNS THROUGH SUSTAINABLE, PROFITABLE GROWTH OVER THE LONG-TERM#14Petco Ecosystem Provides One-stop Shop Experience MULTI-CHANNEL DIGITAL MEMBERSHIP & SUBSCRIPTION DIFFERENT EXCLUSIVES. FRESH & FROZEN FOOD BRANDS OWNED OMNI-CHANNEL PREMIUM FOOD MERCHANDISE PREMIUM SUPPLIES CAPABILITY VETERINARY PET HEALTH CARE >54% of pet parents prefer a one-stop experience. PET HEALTH SERVICES RX FOOD & DRUG & TRAINING GROOMING INSURANCE PET CARE CENTERS LOYA Pet industry's only fully integrated health & wellness ecosystem End-to-end integrated omnichannel experience Data driven insights create singular view of pet parent#15Integrated Ecosystem Driving Share of Wallet MULTI-CHANNEL DIGITAL MEMBERSHIP & SUBSCRIPTION DIFFERENT EXCLUSIVES. FRESH & FROZEN FOOD BRANDS OWNED OMNI-CHANNEL PREMIUM FOOD MERCHANDISE PREMIUM SUPPLIES CAPABILITY VETERINARY PET HEALTH CARE >54% of pet parents prefer a one-stop experience. PET HEALTH SERVICES RX FOOD & DRUG & TRAINING GROOMING INSURANCE PET CARE CENTERS LOYA 1 point of share of wallet $330M#16Petco Brings Retail 3.0 To Life Retail 1.0 JON HIGI Retail 2.0 100 vetco total care Retail 3.0 petco THE HEALTH WELLNESS CO. SERVICES CHECK IN DOG TRAINING OSPITAL GROOMING SELFWASH petco petco love A NONPROFIT CHANGING LIVES What is Retail 3.0? Best in class brick-and- mortar and digital omnichannel experiences Stores as micro- distribution centers Integrated and scaled sticky services Impacting local communities#17Petco on the Leading Edge of Retail with Retail 3.0 100 vetco total care Retail 3.0 petcor THE HEALTH WELLNESS CO. SERVICES CHECK IN DOG TRAINING HOSPITAL GROOMING SELFWASH petco petco love A NONPROFIT CHANGING LIVES 3.0 Petco Value Creation Structural fulfillment advantages Robust end-to-end pet data Personalized experiences Improved pet lives Loyalty, share of wallet and LTV growth Sustainable, profitable growth#18Rapid Services Expansion to Capture Increasing Demand Scaling one of the world's fastest vet buildouts Industry-leading Grooming & Training pawsitive indulgencis Targeting Incremental $ TAM Px#19Deepening Competitive Moats with Differentiated & Premium-focused Merchandise Strategy Leading Owned Brands R Reddy WHOLE hearted R rugg Bust ent. Whi HAKERY Bodb JustFoodFor Dogs More life. More years. More love. Orijen. elfooDED DOGS. GIVE US TWO WEEKS. WE'LL CHANGE YOUR DOG'S LIFE Winning in Fresh & Premium Well & Good Just Food For Dogs SMITTENS Exclusive & Differentiated Portfolio the honest kitchen ACANA LOWE'S#20四#21Attract & Retain the Highest Value Pet Parents Digital-led loyalty and marketing platform focused on highest value pet parents Data-driven Insights D.O.G. house 24M Customers Loyalty & Membership Programs !|ys| petco vital care FLYWHEEL TO ATTRACT, RETAIN & MONETIZE petco THE HEALTH+ WELLNESS CO. Precision Marketing Personalized Experiences#22Driving Long-term Sustainable, Profitable Growth Strategically accelerating the top-line... Expansion of VET & SERVICES Delivering PREMIUM ASSORTMENT Accelerating DIGITAL TRANSFORMATION Scaling RECURRING REVENUE PROGRAMS Drive Innovation in PCC FOOTPRINT, INSURANCE & RX ABOVE MARKET REVENUE GROWTH ...Driving high quality margin growth Maturing VET HOSPITALS Expanding OWNED & EXCLUSIVE BRANDS Leveraging FULFILLMENT ADVANTAGES Increasing AOV Aggressive COST LEVERAGE ADJ. EBITDA MARGIN EXPANSION#23Emerging from COVID Stronger Millions New Active Customers re petco pe 2X THE H 1,400+ Same-Day Delivery & Curbside Pickup Locations Digital Growth 700+ Ship from Store Locations I petco petco #PetcoStronger 1,000 Mobile Vet Clinics 200 Full Service Vet Hospitals Nearly $6B Revenue 28,000+ Partners spetco petco DO YOU KNOW WHAT'S IN YOUR PET'S BOWL? petco - Retpt UY UTRITION pe #1#24Purpose Driven Performance Improving Lives of Pets & Pet Parents • 400K pets saved • Reunited 4K pets through Love Lost • Coveted American Humane Certified T F Improving lives of our Partners • Increased avg. wage rate +DD % for Partners with us since start of the pandemic • Invested $12M in benefit premiums 41 Winning Culture & DE&I 50% of promotions / new hires from underrepresented populations Sustainability • 7.9M lbs reduction in cardboard packaging • 6.6M reduction in polybags • Announced 50% goal of sustainable products by 2025 We are on a mission to improve lives for pets, their parents and Petco partners.#25#26petco INVESTOR DAY 2022 PET HEALTH AND SERVICES MIKE NUZZO & DR. WHITNEY MILLER#27Marlowe#28Building the Largest, Most Comprehensive Services Offering in the Industry Best Engine for Recruiting, Staffing, Compensating, On-Boarding and Retention Drive synergies with our Pet Care Centers Drives Ecosystem and Cross Selling Best in Class Digital Capabilities & Membership Driving High Customer Satisfaction Hospital Miguel#29$45B Veterinary and Services Market is High Growth and Fragmented 5 Yr Growth CAGR ('21-'24) Vet Services $35B 6% Market is 80% Independent Practitioners *Size for non-medical pet services which includes grooming, dog training and boarding Pet Services $10B* 15% Market is 50% Independent Practitioners#30Scale with Substantial Growth GROOMING 1,300 5,600 Salons Groomers Organic growth fueled by Vital Care POSITIVE TRAINING > 1,300 Trainers with online "virtual training" platform Training as onramp to ecosystem S VETCO TOTAL CARE >1,000 200 Mobile Clinics Full-Service Hospitals 50% of Services Revenue Booked ONLINE! Scale full-service hospitals#31Rapidly Scaling Vetco to Meet Extraordinary Demand Our Journey Propel Growth And Scale Washington Hawai Oregon California Nevada Idaho Utah Arizona Alaska Montana Wyoming Colorado New Mexico North Dakota South Dakota Nebraska Kansas Minnesota Oklahoma Texas lowa Wisconsin Missouri Arkansas Illinois Lousiana Mississippi Michigan Indiana Tennessee Kentucky Ohio Alabama West Virginia Georgia Pennsylvania New York Virginia North Carolina South Carolina Florida NH Maine Massachusetts R.I. Connecticut New Jersey Delaware#32Extending Our Lead and Presence in Vet Through Strategic Execution vetco. total care Added Thrive and 800+ Vet Hospital Staff Unified brand generating operating synergies Tuck-in Acquisitions Vetco total care Augments Staffing and Brings Mature Practice Day 1 Accretive to LT model Advantages of practice maturity Vetco "Flex" Platform OrDogs More love RAW Expanded staffing platform, flexible work options at hospitals and clinics Attractive employment flexibility within the industry#33petco INVESTOR DAY 2022 PET HEALTH AND SERVICES DR. WHITNEY MILLER#34Pet Parents and Vets See We Are Unique and Do Pet Health Better CUSTOMERS LOVE US... Access to 90% of Medical Services vetco PetDX Leading Edge Medical Technology Petco vet experience Is unmatched Added Convenience Inside PCCs petco vital care Integrated, Comprehensive Wellness Flexible hours 9.4 Overall Average OSAT Score ...BECAUSE OUR VETS AND TECHS REALLY LOVE US State-of-the-Art Equipment Autonomous Medicine Competitive Compensation and Equity Outstanding Partner Scores >93% of our doctors recommend Petco as great place to work CONFIDENTIAL#35Vet Leadership & Expertise Creating a Performance Culture PETCO MEDICAL LEADERSHIP TEAM Dr. Whitney Miller Chief Veterinarian Dr. Alison Marsh Regional Medical Director Dr. Shelly Ferris Regional Medical Director Dr. Angela Silva Regional Medical Director TEAM PRIOR EXPERIENCE NVA Compassion-First Specialty + ER Hospitals zoetis AVMA Our Passion. Our Profession. Banfield PET HOSPITAL PETCO WELLNESS COUNCIL Dr. Nicole Leibman, DVM, MS, DACVIM Dr. Tammy Sadek DVM, DAVBP Dr. Raymond Anthony, PhD Dr. Marie Hopfensperger, DVM, DACVB Dr. Whitney Miller, DVM, MBA, DACVPM Co Dr. Andrew West MEd, PhD Dr. La'Toya Latney DVM, DECZM, DABVP 2 Dr. Alexandra Horowitz, MS, PhD Dr. Jonathan Stockman, DVM, DACVN Dr. Lori Teller DVM, DABVP, CVJ Dr. Kemba Marshall MPH, DVM, DABVP, SHRM-CP#36orDogs ars. More love - Hospital $8#37Vet Economics Support Growth and Add Incremental Value to Each PCC Hospital Revenue PCC Lift Revenue Total PCC Revenue Lift SINGLE UNIT / 1 $1.5M +MSD ~$2M FUTURE / 900 $1.7B Enterprise Revenue * Includes mid-single digit lift in the Pet Care Center store lift. All projections are based on year 5 maturity of vet hospitals#38Continuously Investing and Driving Efficiency in Vet Model ATTRACTIVE VET HOSPITAL ECONOMICS AOV ADJ. EBITDA MARGIN 97 2017 148 2021 ~20% Hospital four wall EXPECTED SERVICES AND VET REVENUE FY2025 $1B CONFIDENTIAL#39petco INVESTOR DAY 2022 MERCH OWNED & EXCLUSIVE AMY COLLEGE#40Jake P#41Market Opportunity $22B Supplies $3B Companion Animals $72B 2021 TAM $47B Consumables 7% Double Digit Total Market 2021-25 CAGR Premium Market 2021-25 CAGR Notes: 1. Premium Market CAGR reflects Consumables only Source: Packaged Facts & Internal estimates for TAM & CAGR Our Merch Strategy at Petco is Driven by Three Key Elements... Owned Brands Brand building, Customer Loyalty Differentiated & Exclusive Portfolio Assortment, Exclusivity, Brands & Partnerships Premiumization & Humanization Food, Fashion, Lifestyle WHOLE hearted sophresh. WELL&GOOD the honest kitchen ACANA Tiki Cat Hill's SCIENCE DIET VETERINARIAN RECOMMENDED R Reddy JustFood ForDogs.#42Market Opportunity $22B Supplies $3B Companion Animals $72B 2021 TAM $47B Consumables 7% Double Digit Total Market 2021-25 CAGR Premium Market 2021-25 CAGR Notes: 1. Premium Market CAGR reflects Consumables only Source: Packaged Facts & Internal estimates for TAM & CAGR And We Are Well Positioned to Continue Delivering Results MERCHANDISE COMP (3.0%) FY17 (1.2%) FY18 PRE-COVID WEEKS 1-5 2020 3.5% FY19 4.7% FW1 -5 20 12.4% FY20 16.6%#43Deploying Customer Insights to Shape Our $1.4B Owned Brands Portfolio 1 2 3 Building Category Leading Brands Premium and Human Trends Convert from Widely- Distributed Brands Source: Petco Internal Data Wholehearted Expansion WHOLE WHOLE hearted hearter Innovating Premium Fashion & Lifestyle Health & Wellness leader Everyday Essentials WHILL Pasid WELL&GOOD maintain clean teeth WHOLE Must WiLLe besed freasted WELL LODOS WHILE hearted 44 WELL GOOD PROSTYLE for soft, shiny coats WHILE www. OWNED BRANDS WHOLE hearted. Reddy WELL&GOOD sophresh tm#44Creating a Scaled OTC Category for Pets TAM $4B+ OTC Pest, Supplements, Remedies, Grooming Supplies &C maintain clean teeth +healthy gums DENTAL SPRAY WELL&GOOD remove mats+ tangles Y4 WELL&GOOD BOTANICALS POWER OF PLANTS restore +calm SHAMPOO VICENTIN L& probiotics for tummy health WELL&GOOD PROSTYLE for soft, shiny coats LUSTROUS COAT SHAMPOO petco HEALTHY HABITS HUB WELL&GOOD SALON-GRADE FORMULAS Source: Packaged Facts US Market Outlook, Petco internal analysis DIFFERENTIATED JOFT OWNED BRANDS WELL&GOOD DAILY SUPPLEMENTS TO HELP YOUR DOG THRIVE#45Eliminating Artificial Ingredients NEWS Petco Fulfills Pledge To Ban Artificial Ingredients The retailer says Petco First and Only Major Retailer of Pet Food to Not Sell Food and wellness." Treats with Artificial Ingredients WRITTEN BY TODAY'S VI SAN DIEGO, Nov. 13, 2018 containing artificial colors, Petco the first and only ma reaffirming the company's alike. This is a momentous day fo "Since our first store open commitment continues toc artificial flavors, colors and this makes good business Petco. This is both a major complete partner in total p better health for the pets v This isn't the first time Peto became the first national s concerns about the safety standards, the company air In January 2019, Petco will from store shelves and an.. Forbes Petco Throws Artificial Ingredients Out And Further Commits To 360 Degree Holistic Pet Care Pamela N. Danziger Senior Contributor Retail I study the world's most powerful consumers - The American Affluent This article is more than years old. Follow TWEET THIS Over time you will see Petco evolve from more of a big-box pet player to a nutrition and services powerhouse that is the pet parent's trusted partner PetCoach is a 21st century omni-channel shopping experience that the company describes as an "Apple Store" for pets Driving Customer Loyalty Key brand partnerships Taste of the Wild ACANA Hill's SCIENCE DIET VETERINARIAN RECOMMENDED Loyalty programs + petco vital care DIFFERENTIATED & JIMINY'S Perk EXCLUSIVE JustFood ForDogs. A Nutrition Perk WHOLE hearted Pals Rewards NUTRITION Get your 8th bag of food free! SPA CLUB of 3 visits away from a free bath or groom 14 Unlock >#46Supplies and Companion Animal Offer Unique Opportunities to Further Drive Profitability and Differentiation Supplies Early $22B 2021 TAM¹ THEO 140 Adult C T Senior 33% 2-year stack Companion Animal $2.9B Highly fragmented 2021 TAM¹ Notes: 1. TAM is projected based on Packaged Facts with minor adjustments from additional sources (APPA, Nielsen, and NPD); Source: Petco Internal Analysis, Packaged Facts DIFFERENTIATED & EXCLUSIVE 35% 2 year stack#47petco THE HEALTH + WELLNESS CO. American Humane CERTIFIE#48Premiumization: Continuing to Drive Leadership and Accelerated Share Growth with an Expanding Portfolio NON freshp VITAL Dog 25% P (2) Instiner raw and FRESH FOOD Instinct THE RAWANG 50% 990 8858 Inst NUTRITION JustFoodFor Dogs 14 FRESH FOOD THAT DELIVERS LIFE-CHANGING NUTRITION Note: 1. Market data excludes DTC Source: Petco Internal Data, Petco Internal Analysis using Nielsen & Earnest data LED Instinct MEALS Instinct ORDER AHEAD FOR YOUR CURBSIDE PICKUP SAVE % ON ORDERS LESS FOR MORE BENEFITS PREMIUMIZATION & HUMANIZATION Fresh & Frozen $1B Market¹ 2021 ► $4B Market¹ 2025 46% 2.6x YoY Growth Customer Spend#49Reddy: Creating the First Nationally Scaled Pet Fashion and Lifestyle Brand Flagship RINCE ST R Reddy Reddy Insights: 734 Reddy. A WHILE >50% of Reddy shoppers are high income earners¹ FRES Shop in Shop R Reddy. Reddy. 2.4x LIMILLER Notes: 1.High income earners refer to over those earning over $80K Source: Numerator Panel Shopper Data (Brand Buyers vs. Total Pet Shoppers) Updated November 2021. Indexed to total pet shoppers, Petco Internal Analysis, PREMIUMIZATION & HUMANIZATION AUR versus rest of Supplies#50Continuing to Deliver Results with Significant Headroom for Growth Market Opportunity $3B Companion Animals $22B $72B Supplies 2021 TAM $47B Consumables 7% Double Total Market 2021-25 CAGR Premium Market Digit 2021-25 CAGR Source: Packaged Facts & Internal estimates for TAM & CAGR Notes: TAM is projected, Market CAGR Strategy Owned Brands Differentiated & Exclusive Portfolio Premiumization & Humanization Focus Areas Fresh Owned Brands RX Diet Cat#51petco INVESTOR DAY 2022 DIGITAL INNOVATION DARREN MACDONALD#52Gained the Most Market Share Out of Any Pet Retailer 1 yr Share Gain ppt 2021 vs 2020 2 yr Share Gain ppt 2021 vs 2019 Source: Based on Numerator consumer panel insights data from Calendar Years 2019-2021. 290 bps 180 bps#53We Launched... 2018 Petco App Buy Online Pick-Up In Store (BOPUS) Online Service Appointments 2019 Ship from Store Competitive Pricing Engine My Pet Screen Personalization )))) 2020 Same Day Delivery SFS & Curbside Pick-Up Nationwide Pet Care Reminders 2021 Rx Expansion Petco AdWorks Buy Now Pay Later Payment Integration PupBox Stages Category leader... delivering best-in- class capabilities#54HIGH GROWTH, HIGH VALUE Executing against unique digital capabilities 360 PET HEALTH ECOSYSTEM Providing an unparalleled customer experience DISRUPTIVE INNOVATION Expanding categories with enhanced profitability focus TOP DIGITAL TALENT Sourcing leaders from top tech and digital retailers a Walmart Jet Uber Winning with Digital 127% 2-year sales stack growth 1.7x Greater multi-channel customer retention in FY21 35% Recurring revenue growth in FY21#55Positioned to Meet Customer Preferences 32% In-store THE HEAL WELLNESS petco 29% Digital 39% Omni petco THE HEALTH + WELLNESS CO.#56How Our Digital Business is The Ultimate Petco Enabler veterinary services Service Bookings Loyalty & Care CONNECTIVITY ENGAGEMENT CONVENIENCE Digital Connecting our 360-degree health mission to manage your pet's health PERSONALIZATION petco 352 PCC Fulfillment petco RIGHT FOOD FINDER Any care needs we should know about? petco ENABLED BY OUR ROBUST, DIGITALLY INTEGRATED DATA & INSIGHTS No Get answers We know choosing th our NEW Right Food food recomme GET STARTE Recommendations#57How Our Digital Business is the Ultimate Petco Enabler petco Your store: Interbay Delivering to: 98119 Search.... Grooming Location Interbay 2001 15th Avenue West Suite B Seattle, WA 98119 Stylist Appointment For Ollie & Grooming Service $50 - Bath $4.99 Materials Fee Stylist & Time grooming Change Change Change Services Q Kristin 8 Rewards Monthly Offers CONNECTIVITY Digital ENGAGEMENT CONVENIENCE Services Appointments for vet care, grooming training & more PERSONALIZATION Rx & Vetco Customer integration driving new growth & acquisitions#58How Our Digital Business is the Ultimate Petco Enabler = petco Your store: Interbay. Delivering to: 98119 Search... Which dog? Butters + Add Another Dog Continue Services Q 8. Kristin Rewards v Monthly Offers CONNECTIVITY CONVENIENCE Digital ENGAGEMENT PERSONALIZATION Customer Experience Simple shopping, Right Food Finder & expert PCC partners Get it your way Unique delivery options with Ship-from-store, SDD, & BOPUS#59How Our Digital Business is the Ultimate Petco Enabler = petco Your store: Interbay Delivering to: 98119 Search... Home / Dog / Dog Collars, Leashes & Harnesses / Dog Leashes / Patterned Dog Leashes SALE Reddy Burgundy Rope Dog Leash, 6 ft. Reddy ✰✰✰✰✰ 22 Reviews | Answered Questions Tap to zoom Buy 2 Save 30% $29.99 Q Free Shipping on $35+ Get it Wed, Mar 23 Services v 1 + Kristin Rewards Pick-Up and Save Available Today at Interbay 10% off $50 when you buy online & pick in-store Delivery to 98119 Free Same Day Delivery on $35+ Ⓒ Order within 18 hours 30 mins - Get it Tomorrow Monthly Offers ADD TO CART Blue Buffalo Blue Life Protection Delights Filet Mignon, New York Strip Flavor Variet... ✰✰✰✰✰ (4.59) $14.68 was $18.69 CONNECTIVITY Digital ENGAGEMENT CONVENIENCE Pet Profiles 46% of app users create a pet profile PERSONALIZATION Recommendations ~8M care reminders and personalized pet profile shop#60How Our Digital Business is the Ultimate Petco Enabler = petco Your store: Interbay Delivering to: 98119 Home / Dog / Dog Food/Dry Dog Food VALUE SIZE Search. WholeHearted Grain Free All Life Stages Salmon and Pea Recipe Dry Dog Food, 40 lbs. WholeHearted ✰✰✰✰✰ 1989 Reviews | Answered Questions D ALL BREEDS ALL LIFE STAGES WHOLE hearted. COMPLETE NUTRITION PROBIOTICs GRAIN FREE FOOD FOR DOGS Salmon & Pea Recipe eing w ALL BREEDS ALL LIFE STAGES Thoughtfully crafted. Maximum benefits. ET VALUE SIZEven more to Tap to zoom 35% off your first Repeat Delivery $57.99 reg $59.99 $55.09 Klarna. Weight 40 LBS Vital Care member exclusive Your 10% savings is applied in your cart Services v Q O Pick-Up and Save Repeat Delivery Select in Checkout 1 Rewards v 4 interest-free payments of $14.49. Learn more 8 Kristin Not Available at Yulupa - Unleashed by Petco. Delivery to 95405 Free Same Day Delivery on $35+ Order within 2 hours 6 mins - Get it Today Free Shipping on $35+ Get it Tue, Mar 1 ADD TO CART Monthly Offers Blue Buffalo Blue Homestyle Recipe Beef CONNECTIVITY Digital ENGAGEMENT CONVENIENCE PERSONALIZATION Vital Care Driving new sign-ups and reinforced value throughout the site & app experience Pals & Nutrition Perks One-stop-shop to view, manage and redeem all loyalty benefits#61Industry-leading App, Unlocking the Highest Value Customers ~80% -60% ~90% MORE Q4 SPEND THAN NON-APP USERS Q4 MARGIN THAN NON-APP USERS FY21 WEEKLY ACTIVE USER GROWTH My Pets Ⓡ Peanut Edit profile WHOLE HEALTH REMINDERS PRODUCTS Vaccinations Membership ACTION NEEDED (3) Review Peanut's Whole Health Check Toys Flea and Tick Last purchased 08/2021 Buy Again Te Overdue Dismiss Mock-ups are illustrations only and subject to change#62Creating Stronger Structural Advantages & Capabilities ~50% less cost when shipped through PCCs 91% choose Same-Day or BOPUS when available AREAS WHERE WE MEET COMPETITIVE PRICING ASSORTMENT AREAS WHERE WE BEAT SAME DAY DELIVERY BOPUS REPEAT DELIVERY VITAL CARE SERVICES#63Focus on Continuous Profitability Improvement Against Multiple Business Levers Today Merchandising Grow Owned Brands & invest in site merchandising improvements 500 bps Petco AdWorks Grow vendors and expand placements of advertising spend AOV Enhance personalization & grow Buy-Now Pay- Later adoption Shipping Cost Increase mix of Buy Online Pick-Up In Store & Same Day; reduce CPO with inventory optimization Future Outlook#64Building World Class Digital Customer Experience petco SAME DAY DELIVERY IS HERE! Leveraging Structural RETAIL 3.0 Advantages petco the go and pick up curbside 1-2 pero petco THE WEALTH. WELLNESS CO Delivering Profitability Enhancements W Vil NEW CUSTOMER ACQUISITION CAPTURING SHARE OF WALLET IMPROVED LTV#65petco INVESTOR DAY 2022 PET CARE CENTERS JUSTIN TICHY#66Strong Track Record of Results 7 Consecutive Quarters Of Positive B&M Comp Growth 24% Owned Brands Two Year Growth 9.1M New B&M Customers Over A Two Year Span 80%+ Pet Care Center Omni Fulfillment 26% Revenue Per Labor Hour Two Year Growth $29M Annualized Repurposed Task Labor#67POWERED BY THE PARTNER V pet peten etco -co petco petc petco +tco etco petco reco topeter petco he petco petco LCO Nashville Summit etco co es petco petco petr POW & BY THE PAI VEGAN petco petco petcr petco Atce#68Unlocking the Soul of Our Culture Empowering our Partners... 1.2M Learning Hours INTENT Selling Culture Training 25K Partners offering Whole Health solutions Highly Trained Partners Engaging & Directing Guests AT & A ...to Enhance Pet Parent Experiences PCC Tech Investment Business Intelligence Investments in PCC Analytics Growth investments in new hardware for PCC Strategic Omnichannel investments#69ACANA SINGLES EEF & PUMPKI RECIPE 65% DUNKIN 22" PORKECIPE 65 ACANA SINGLES 21 SQUASH petco Kelly Improving our Fundamentals ACA Rescue Adopte WEE HEVET STA CASE BEFORE AC CA yoming THE REVOLUTIONARY MEMBERSHIP THAT PAYS FOR ITSELF OLD METRICS Total Store Salon Best Choice Brands 35% Owned Brands The Ca Contents OUTDATED IT Operations Manual: Using Contents gency de al Care Manding le Me Tale Autor Mary und Ove 4.0% Our Goals for CompanyLevel Come and petc Weekly Leadership Notes Bar graphs illustrate rollup of store performance toward store-specific targets petco a S Total Services Company Top Box 75.9% ↑ Enter SKU or Select Function: STORE COMMUNICATION 14 4.98 Change: -15.08 MY LEARNING CENTER FOCUSED & IMPACTFUL METRICS E HUB TERRITORY HUB NATIONAL POWER RANK DAILY ORGANICS Animal Care NEXTGEN IT Inventory Operations 52 HUB MARKET HUB Labely Overview Welcome to the Petco Knowledge Basel Business Analysis STORE IQ Welcome to StorlQ! Omni Services CAT FOOD RESET a HUB DISTRICT HUB 1 Partners On-Demand Reports walable in Stori WEEKLY LEADERS The Wol E FW3 February 13-19, 2022 TABLE OF CONTENTS petco 82 HUB STORE HUB FELES WORKDAY LEARNING Zoonotic Diseases are illnesses that pass between Humans & Animals Manager Sauics egal) petco Small Animal Care Overview START#70PR Key Customer Service Metrics Delighting Guests Who Trust our Partners for Great Advice petco STRONG CUNTEN OUR NEW PET'S MOLE HEALTH JOURNEY BEGIN E CABL S PARTNER FRIENDLINESS PARTNER KNOWLEDGE PARTNER HELPFULNESS petco INDUSTRY BENCHMARK petco INDUSTRY BENCHMARK petco INDUSTRY BENCHMARK 9.1 9.1 9.3 9.1 Petco Outperforms The Industry Average 9.4 9.4#71Retail 3.0: World Class Pet Health & Wellness Anyway You Need It petco m petco petco Ocho Edit Pet Profile & NUTRITION Last Purchased 01/21/20 Buy Again Last Purchased 12/07/19 Bux Ausin ape Diamias Putk Right Food Finder Shop Food dire wwwsaver Probility N'T SEE YOUR PETS V DE CAT FOOD PET CARE CENTERS + PARTNERS + OMNI + SERVICES = OPPORTUNITIES petco THE HEALTH LOWE'S + petco#72Pet Care Center Evolution Delivering 2x+ Productivity in a Highly Scalable Model Growing PCC productivity driven by multichannel strategy and enhanced partner sales cultures Petco Average Annual Revenue per Location Services & Wellness Premium Merch Widely Distributed Merch FY18A Average Across All Stores ex. Vet 2x+ Productivity 1.5x+ Productivity Transform into multichannel destination Owned Vet Services & Wellness Omni & Vital Care Premium Merch Widely Distributed Merch FY21A 165 Stores Have Owned Vet PCCs at the center of everything we do Owned Vet Services & Wellness Omni & Vital Care Premium Merch CONFIDENTIAL Widely Distributed Merch FY24E Future State#73Pet Specialty is UNDERSERVED in Small Town Markets Source: Estimates based upon External Industry sources and Company Information $7B SMALL MARKET TAM petco $1.3B OPPORTUNITY#74Neighborhood Farm & Pet Supply NEIGHBORHOOD FARMOPET ? petco THE HEALTH WELLNESS CO. unite THE YARD Test in Multiple Southern States 1 Open Q2 2 Validate 3 Scale Freestanding store in a prime retail node featuring "Garage and Yard" curated customer experiences Farm and Feed with high quality foods, supplies brands and Companion Animal assortment OMNI enabled with differentiated Services such as Vet Clinics, Mobile Grooming and Self Wash stations One Stop Shop for all your Pet and Livestock needs with a Community feel#75petco ugene Medford NO Bend San Francisco OOregon Sacramento San Jose 2400 MILE ROAD TRIP JOURNEY 12 DAY 'FORNIA Bakersfield Los Angel Long Beach Boise EVADA oAnaheim petco THE HEALTH + WELLNESS CO. San Diego B petco Salmon Challis National Forest IDAHO Idaho Falls pella rellowstone National Park Bridger-Teton Nations Forest Jackson HUALAPAI INDIAN PESERVATION UTAH AND RESEN Arizona O Phoenix Mess RAND OMoab PCC VISITS dicine 20 f Durar NAVAJO NA OFF-RESERVA TRUST LAN JO NATION petco Gila National Forest FOWyoming Routt Forest Colorado SPEED LIMIT 55 Fort Collins COLORADO NEW Denver Santa Fe Albuquerque Colorado Springs ANIMAL Huh! PM NOT CONFUSED... I WORK FOR YOU! petco petco STRONG pe Kevin Indio CA 1st Stop on Justin's Excellent Adventure R Reddy SERVICES ANIMAL SERVICES NIMAL VICES RV AN SER ANIMAL SERVICES LE ANIMAL SERVICES love Los Angeles Animal Services Twenty Thousand SAVE PET LE mercado Gmarketplace Data 2021 $20,000 00/100 Dollars Ja tra#76FLIPPING THE COMPANY UPSIDE DOWN The more we listened and removed obstacles, the better we performed We work for our Pet Care Center Partners < 8:37 CJ Freas 11:33 AM Just got this and it was an "EPIC" way to find out. Back EPIC ELITE ACHIEVERS SAN DIEGO-2022 24 3 .5G Or Tesah U bar Registration Information EPIC ELITE ACHIEVERS SAN DIEGO-2022 25 2.2 No i That is so AWESOME and very well deserved. Congratulations! te#77ugene petco Medford O Bend Sacramento San Francisco San Jose Oregon JOURNEY 12 DAY 2400 MILE ROAD TRIP FORNIA Bakersfield Boise mpa EVADA Los Angel LooAnaheim Long Beach petco THE HEALTH WELLNESS CO. Con Diens Salmon Challis National Forest ******** petco. IDAHO Yellowstone National Park Bridger-Teton National Forest Jackson Idaho Falls Pocello 183 HUALAPAI INDIAN SERVATION AND RESER Arizona O Phoenix Mess RAND Grand PCC VISITS 20 OMoab Durar NAVAJO NAT OFF-RESERVA TRUST LAN JO NATION petco Gila National Forest OWyoming dicine Routt Colorado Forest SPEED LIMIT 55 Fort Collins COLORADO NEW Denver Santa Fe Albuquerque 0 Colorado Springs PM NOT CONFUSED... I WORK FOR YOU! TRE PI 11 Indio CA 1st Stop on Justin's Excellent Adventure R PERVICES petco AL SERVICES NIMAL VICES RV WE ARE A PURPOSE DRIVEN COMPANY WE HAVE 25K PASSIONATE PARTNERS WE ARE #petcoStrong AN SER ANIMAL ANIMAL SERVICES SERVICES love Los Angeles Animal Services Twenty Thousand SAVE PET L mercado marketplace $20,000 00/100 Dollars NUME#78petco INVESTOR DAY 2022 CREATING VALUE THROUGH LOYALTY & MEMBERSHIP RON COUGHLIN#79Loyalty and Membership Ecosystem PALS REWARDS Basic Loyalty ~23M Customers Omnichannel Experience Free to all Customers End of FY21 PERKS ~1.2M Members Point Products Grooming and Nutrition Buy 7 Get 8th Free VITAL CARE ~200K Subscriptions Comprehensive Pet Health Paid Membership "Gold Standard" Experience 20% with Vital Care petco ber vital care Healthier pet. Healthier budget. yanglic DATA-DRIVEN APPROACH TO CONVERTING CUSTOMERS FROM FREE TO PAID MEMBERSHIP#80+ petco. vital care Healthier Pet Healthier Budget MULTI-CHANNEL DIGITAL MEMBERSHIP & SUBSCRIPTION DIFFERENTIATED OMNI-CHANNEL CAPABILITY PREMIUM FOOD EXCLUSIVES, FRESH & FROZEN FOOD BRANDS OWNED MERCHANDISE VETERINARY PREMIUM SUPPLIES PET HEALTH CARE >54% of pet parents prefer a one-stop experience. PET HEALTH SERVICES RX FOOD & DRUG & TRAINING GROOMING INSURANCE PET CARE CENTERS LOYALTY#81petco vital care Healthier pet. Healthier budget. Vital Care makes it easier and more affordable for you to care for your pet's whole health all in one place. JOIN NOW What is Vital Care Revolutionary Program Unlocks the Best of Petco's Whole Health Offerings Unlock the best of Petco with the wellness plan that pays for itself At $19.99 per month, Vital Care just makes Petconomics sense Dog Unlimited routine vet exams $20 Pals Rewards for every routine exam at the vet of your choice or unlimited routine exams at participating Petco vet locations. Cat Find an eligible Petco veterinarian ✓ $15 Pals Rewards every month For all of your dog's health & wellness essentials. of 20% off every groom Keep physical health top of mind with routine grooming and solve for common problems like dry skin, shedding and more.* 10% off all nutrition Any brand of dry, wet, fresh or frozen. Excludes treats & chews. 411 I Repeat Delivery Savings Extra 5% off nutrition when you sign up for Repeat Delivery.**#82Vital Care is Good for Petco... MAXIMIZING SHARE OF WALLET 3X Spend to average dog customer -70% increase in spend and trips over 6 mo. Period +30% +20% New to Services New to Consumables SHO C Falon WOFF OLE rted al care TIONARY THAT ELF YOUR NEW ET'S HOLE HEALT OURNEY BEGINS HERE P Jus CULTAN WILL AND ANSW vetco. vaccination clinic WHOLE hearted GRAIN FREE Lamb Bl/Ram 20 $75 tal care tcoach Falon petcoach Helping you e the ultimate parent OFF RS UR ACP 1994#83And It's Good for Pets... Reddy 23% New to Quality Nutrition 2.9x Groom Visit 6 Mo. After Signing Up for Vital Care 3.4x Vet visit 6 Mo. After Signing Up for Vital Care THOSHEN "Vital Care makes it easy to ensure you are keeping up with your pet's vet, grooming and nutrition needs, all of which are critical to a healthy life." DR. WHITNEY MILLER Chief Veterinarian, Petco#84Massive Customer Base to Convert to Paid Members Pet Care Centers PHON. Trom Petco friends yoyo Fler s peti meet your What an Special t your ACTIVATING VITAL CARE THROUGH: Saat In what's happening السود السلام July&R Digital Touchpoints Save 20% on litter with Vital Care petco Search int vital care Healthier pet. Healthier budget. Vital Care makes it easier and more affordable for place Petco petoo PECO On the petco.com Q8 R O Outbound Marketing all SMART REMINDERS REMINDERS Vaccinations Expired petco 9:41 AM My Dog Family Edit Pet Profile PRODUCTS Nutrition Treat Chews VACCINATIONS Mr. Little Jeans Expired LAUNCHED PETCONOMICS IN FEBRUARY 2022 100% +4 Toys Dismiss#85Accelerating Vital Care VITAL CARE 2.0 Expansion to Cat Repeat Delivery Integration • Affiliate Program ● FUTURE • Expansion to Companion Animal Personalization and Customization Enhanced VIP Experience + petco vital care VITAL CARE SUBSCRIPTION PERKS PALS REWARDS 1M MEMBERS $400M REVENUE#86petco INVESTOR DAY 2022 CUSTOMER & MARKETING KATIE NAUMAN#873615 MIDDLETOWN ANIMAL HOSPITAL 47124022186 SPITA REMER SURN 4 & HEPTA NEMER#88Cutting Edge Customer & Marketing Engine 360-Degree Customer Data Platform D ata O orchestration Guide DOG house Adaptive Algorithms + HE ooo Customer A ctivation Tools CAT tree Acquisition, Monetization, Retention + PRECISION MARKETING ROAS 2.75X INDUSTRY AVERAGE MEDIA-DRIVEN REVENUE +34.5% YOY#89RIGHT CUSTOMERS Targeting the highest value customers RIGHT TIME Real time personalized recommendations for individual pet needs PRECISION MARKETING RIGHT MESSAGE Solution-focused comprehensive health & wellness RIGHT PLACE Reaching customers where and how they consume information#90Health-Conscious Pet Parents Gestif 88% Willing to pay whatever it takes to feed their pets healthy food 91% Believe it is important to consider their pet's emotions & mental health 84% Take their pets for regular check-ups, even when they're not sick 16% HIGHER THAN AVERAGE SPEND 29% CATEGORY SPEND 73% Believe paying more for premium brand pet products is worth it#91RIGHT CUSTOMERS Targeting the highest value customers RIGHT TIME Real time personalized recommendations for individual pet needs PRECISION MARKETING RIGHT MESSAGE Solution-focused comprehensive health & wellness RIGHT PLACE Reaching customers where and how they consume information#92PHYSICAL HEALTH ACCESSIBLE HEALTH P MENTAL HEALTH WHOLE HEALTH HOME HEALTH SOCIAL HEALTH Go BEYOND THE BASICS of pet parenting and join Petco's revolution for WHOLE HEALTH.#93We Matte Fore petco THE HEALTH + WELLNESS CO.#94Menu Don't Miss Year in Review Enter Small Agency Awards AdAge Cuban skeptical of virtual land Watch the newest commercials THE 30 BEST ADS OF 2021 In a year of uncertainty, these are the 30 commercials and brand moves that stood out from the pack By Ann-Christine Diaz, Alexandra Jardine and Parker Herren. Published on December 16, 2021. -0:42 [] f in Enter Ad Age's Leading Women 2022 A-List Awards Winners d'b 0 Search Q 16. Petco: It's What We'd Want If We Were Pets Agency: Droga5 Petco made a brave and interesting move in 2021. It became a "health and wellness" company for pets. To announce that shift, it debuted a fun campaign out of Droga5 that imagined pets as people discussing the company's range of services. As well as cleverly matching the humans at a snobby cocktail party to their animal counterparts, the campaign skilfully illustrated the retailer's new brand direction. A later spot focused on the mental health of pets as their owners went back to the office. Read: Petco ad highlights mental health of pets Also: Scented pawprints lead dogs to Petco's new store#95JustFood ForDogs More life. More years. More love Vitakraft® Wild One WELLNESS HAGEN PRO PIAN GROUP Elanco Nylabone Naturally Fresh WALNUT SHELL CAT LITTER CHEWS BEST Taste of the Wild THUNDERWORKS® INSANELY CALM Eukanuba Applaws Natural Cat and Dog food BLUE solid gold XPURINA Manna Pro nurturing life. WERUVA BECAUSE HE LOVER Canidae ZOO MED +117% FRONTLINE FIELDCREST FARMS AQUEON it's all about the fish. Petmate Sustainably yours NATURAL CAT LITTER O VENDOR INVESTMENT ANADA POOCH KAYTEE) Freshpet PLAYOLOGY Hill's WORLD'S BEST CAT LITTER Instinct THE KAW SAND KONG (T) Tyson the Tiki honest kitchen Merrick MARS Petcare PETARMOR. ökocat Natural Balance ACANA Zilla Spectrum RACHAELRAY NUTRISH Orijen#96petco THE HEALTH + WELLNESS CO. Ⓡ#97CANNES LIONS INTERNATIONAL FESTIVAL OF CREATIVITY#98RIGHT CUSTOMERS Targeting the highest value customers RIGHT TIME Real time personalized recommendations for individual pet needs PRECISION MARKETING RIGHT MESSAGE Solution-focused comprehensive health & wellness RIGHT PLACE Reaching customers where and how they consume information#99VIDEO CHANNELS Ad 0:05 Shark Tank S13 E3 Episode 3 VA IN CELEBRITY & FAMES FEUD XXX NPL 19/1 191 191 SHARK WATCHING TONI Shark Tank oba SHARK TON abc obo BACHEL B EXP. 7 DAYS S13 E3 Episode 3 UP NEXT Shark Tank S13 E14 - Episode 14 Celebrity Family Feud S7 E11-Selling Sunset vs. Blin... : : : SOCIAL NETWORKS WHOLE hearted GOOGLE SEARCH ← 1 q W 123 e N a S df r X @google.com t u i ghjk y C V b n m space Done O р 1 X search#10098% AWARENESS Millions NEW CUSTOMERS ADDED IN FY'21 >24M TOTAL ACTIVE CUSTOMERS#101P Petco Today to me v petco THE HEALTH + WELLNESS CO. Katie and Charlie, only 8 points to your next Pals Reward. WELCOME TO THE FAMILY, CHARLIE petco We look forward to being the health & wellness partner for your Charlie. Here Nutrition Litter Pest Grooming Training Vet Vital Care LIKELIHOOD TO ENGAGE 40 32 45 50 25 20 100 petco THE HEALTH WELLNESS CO. petco vital care Healthier pet. Healthier budget. Vital Care is the easiest and most affordable way to care for your pet's whole health in one place. JOIN NOW John and Rover Only 8 points to your next Pals Reward See Cat Plan Benefits Unlock the best of Petco with the wellness plan that pays for itself At $19.99 per month, Vital Care just makes Petconomics sense. $15 Pals Rewards every month For all of your dog's health & wellness essentials. 20% off full-service grooming** Keep physical health top of mind with routine grooming and solve 10% off all nutrition* Plus, an extra 5% off with Repeat Delivery! Unlimited routine vet exams $20 Pals Rewards for every routine exam at the vet of your choice or#102Personalization is Our Future MILLIONS OF POSSIBLE VARIATIONS#103RIGHT CUSTOMERS Targeting the highest value customers RIGHT TIME Real time personalized recommendations for individual pet needs PRECISION MARKETING RIGHT MESSAGE Solution-focused comprehensive health & wellness RIGHT PLACE Reaching customers where and how they consume information#104A New Era of Pet Healthcare with Personalized Care HOME HEALTH SSIBLE HEALTH INSURANCE PETCO PAY VITAL CARE WHOLE HEALTH TOYS BEDS & BEDDING SOCIAL HEALTH NUTRITION TREATS & CHEWS FLEA & TICK GROOMING VACCINATIONS MENTAL HEALTH PHYSICAL HEALTH ....... MONTHLY WHOLE HEALTH REPORT A LOOK AT CHARLIE'S HEALTH AND WELLNESS NEEDS Physical Find the nutrition, services and preventive care that will keep your pet feeling good, inside and out. GROOMING Looks like your dog is overdue for their next grooming appointment. Book a personalized cut or bath from one of our Petco-certified dog groomers today > FREE GROOMING FOR PALS MEMBERS Every 8th groom for dogs is free! UNLOCK NOW APP DASHBOARD 11:55 Welcome Back, Katie 35 in rewards availab My Pets x Gervening O GROOMING Membership Charlie Edit Profi Past Appointment 02/23/20 Use the Petco App to customice your pup's visit with pooning solutions that leave them silky smooth and squeaky clean Dismiss CARE REMINDERS 6:02 Tuesday, March 8 Care Reminder V It's been a little too long since you got petco Charlie groomed. Use the Petco App to customize your pup's visit with grooming solutions that leave them silky-smooth a...#105LIFE STAGE TRANSITION WELLNESS CO. HOW TO HELP CHARLIE MOVE INTO ADULTHOOD While Charlie may still look and behave like a puppy, dogs may be considered adults as early as 9 months of age, depending on the breed. As they move into adulthood, their needs change. Here's a helpful checklist to help make the transition easier. TIPS FOR YOUR DOG'S PHYSICAL HEALTH O PEST SEASON Pest Threat Alert GET AHEAD OF FLEAS & TICKS Use our weather tool to discover the pest threat level in your area and how to prevent infestations. Get started by entering your city, state or zip code. AA City, state, or zip code Ⓒ2022 TomTom petco.com#106Capturing Hearts And Minds of Pet Parents CROSS-CATEGORY CUSTOMERS +17% YoY Tyler Gellasch @TylerGellasch 9h Petco just emailed me that "Satchel Paige's mental health matters." I just want members of our society and government to care as much about our fellow humans as @Petco cares about my dog.#10712- dvent I Vebsite ck to View Products petco HOLIDAYS SPECIA Petco Field Day LIVE Shopping Fest Recorded live Petco /29:23 910 petco FIELD DAY petoo FIELD DAY petco FIELD DAY petco THE HEALTH + WELLNESS CO CODY @Kelly ClarksonTV Ox ModernRetail Awards 2021 R Reddy. Reddy Camo Canvas Dog Backpack Small/Medium $14.90 Whe 08:33 petco petco Ⓒ Was Live #WellAdjusted Pet petco Add comment... 485 113 Y ... 26:38 IR Redd#108petco THE HEALTH + WELLNESS CO. Ⓡ#109petco INVESTOR DAY 2022 FINANCIALS GUIDANCE & BRIAN LAROSE OF#110Pet Health & Wellness Leader $5.8B FY'21 Revenue 18% FY'21 Revenue Growth 19% FY'21 Comp Sales Executing on Our Commitments Gaining Share Executing through supply chain dynamics 22% FY'21 Adj. EBITDA Margin growth $20-30M FY'21 cost out initiatives Sustainable Runway for Growth 24.1M Total active customers $275-325M Capital expenditures in FY'22 900 Planned vet hospital buildouts#111FY'21 Revenue Growth Translated to Strong Adjusted EBITDA¹ Performance Net Revenue ($M) $4,920 2020 +18% $5,807 2021 Adjusted EBITDA¹ ($M) $484 2020 Non-GAAP financial measure; see definition and reconciliation at the end of this Presentation. +22% $591 2021 FY 2021 Key Highlights Net Revenue grew 18% versus the prior year with accelerating trends over the last year Strong revenue trends and expense leverage drove 22% adjusted EBITDA growth while we meaningfully invested in: Enhanced CRM and data analytics capabilities o Continued scaling of vet hospitals o Partners through increased hourly pay, higher bonuses and other benefits#112Reaffirming 2022 Guidance 2022 GUIDANCE Net Revenue ($B) Adj. EBITDA¹ ($B) Adj. EPS² Capital Expenditures $6.15B-6.25B $630M-645M $0.97-1.00 $275-325M petco THE HEALTH + WELLNESS CO. 2 Guidance as of March 8, 2022. All guidance is subject to change without notice depending on a number of factors, including economic conditions, currency rates, the tax and regulatory landscape and other factors that are beyond Petco's control.Petco undertakes no obligation to affirmor update its guidance. I may be small, way lowe Strong Top Line Growth and Operating Leverage is Expected to Translate to Strong Bottom Line Growth 1 We have not reconciled Adjusted EBITDA and Adjusted EPS outlook to the most comparable GAAP outlook because it is not possible to do so without unreasonable efforts due to the uncertainty and potential variability of reconciling items, which are dependent on future events and often outside of management's control and which could be significant. Because such items cannot be reasonably predicted with the level of precision required, we are unable to provide outlook for the comparable GAAP measures. Forward-looking estimates of Adjusted EBITDA and Adjusted EPS are made in a manner consistent with the relevant definitions and assumptions noted herein.#113Financial Priorities to Drive Sustainable Shareholder Returns Above market top line growth Continued execution driving operating leverage 154.17 Strengthening balance sheet by accelerating debt reduction Disciplined capital allocation with a focus on organic growth#114Long-Term Financial Framework Revenue Adj. EBITDA Growth Adj. Net Income Net Leverage Ratio + HSD Faster than revenue + LDD < 1.9x#115Proven ability to grow above category and gain share through wallet expansion Petco FY21 - FY25 Growth Revenue $M $37B Petco FY20 - FY21 Growth Revenue $M 4,920 FY20A 50% of growth 442 Category Growth 50% of growth 445 Share Growth 5,807 FY21A * At current market share ; **At current rate of share growth 5,807 FY21A Total Market Growth 2021 1,750 ~65% -73% of growth Category Growth -650- -950 2025 -27% -35% of growth Share Growth ~8,200 - ~8,500 FY25E Customer Share of Wallet Expansion +1 pt repeat delivery petco Petco Share of Wallet Indexed to Average Petco Customer 0000 Share of Wallet petco spa dub >>> $330M petco vital care Mobile App User Food & Grooming Perks 2.4X 3.0X 3.0X+ 3.8X#116Delivering Above Market Top Line Growth Continued market expansion Rapidly expand services offering, led by national vet footprint Deepen competitive moats through differentiated merchandise Ⓡ LED tco Connected data to drive more share of wallet from more customers GM 26 13th DOG BEDS AND BEDDING LG HIGH SINGLE DIGIT REVENUE GROWTH Relentless execution#117Driving Operating Leverage and Adj. EBITDA Growth ● Headwinds Labor & logistics costs Short-term impact from outsized growth in services and e-comm FASTER THAN REVENUE ● Tailwinds Owned Brands expansion LTV of Digital, Services and Consumables customers PCC productivity Margin expansion in Bus: O Maturity of vet business o Optimized digital fulfillment O Enhanced services pricing Cost management ($20-30M)#118Focused on Operational Excellence & Cost Efficiencies PROGRAM DRIVEN COST DISCIPLINE $20-30 MILLION • Procurement • Spend management / effectiveness ● Pricing optimization • Customer service IN ANNUALIZED COST EFFICIENCIES END-TO-END APPROACH TO ENABLE SAVINGS FOR RE-INVESTMENT AND LEVERAGE ● • Organization design/location • Supply chain automation • COGS and Vendor Partnerships#119Disciplined Capital Allocation with a Focus on Organic Growth NEAR TERM Priority Capital Priorities Organic growth Debt repayments Inorganic growth Approach Reinvest in the core business for organic growth Achieve <1.9x leverage ratio by EOY 2023 Strategic, tuck-in M&A Capital Priorities Organic growth Return excess cashflow to shareholders Inorganic growth 2023+ Debt repayments Approach Reinvest in the core business for growth organically Share repurchases Dividends Strategic, tuck-in M&A Maintain <1.9x or less leverage ratio#120Investing Drive Growth PRIORITY Core Invest Innovate PROJECTED ANNUAL SPEND LA $ LA $ INVESTMENT AREAS ● ● ● Vet Pet Care Centers Supply Chain Digital Rural Vital Care 2.0 Committed to achieving well above hurdle rate returns ↑ ↑#121Delivering Shareholder Returns Through Sustainable, Profitable, Long-term Growth Playing in a Large and Attractive Market Only player with 360-ecosystem offering With Differentiated Omnichannel Model Proven Operating Excellence Led by Experienced Leadership Team Coming out of COVID Stronger-leading the future of Retail 3.0#122petco INVESTOR DAY 2022 WRAP-UP RON COUGHLIN#123Petco Is Positioned For Sustained, Profitable Growth 1 $119B Category Projected To Grow 7% With Strong Resilience 2 3 4 5 Only Fully-Integrated Pet Ecosystem: Products, Services, Vets, Membership Portfolio Shift to Services With One of the Fastest Veterinary Hospital Buildout Owned and Exclusive Merchandise That Can't Be Found Other Places Rapidly Scaling Omnichannel Platform Delivering Seamless Experience 6 Competitive Advantages Across Fulfillment, Marketing, Data and People +HSD Revenue Growth Adj. EBITDA Growth Faster Than Revenue +LDD Adj. EPS Growth#1248 PURPOSE-DRIVEN PERFORMANCE#125cirv petco love A NONPROFIT CHANGING LIVES Ⓡ ENDLESS SUMMER#126#127#128KONAGE SPECIALTI HO Ps CANCER SURVIVOR *************** ********* Certificate of Completion Radiation Treatmen Awarded To Yummy Awarded On 06/14/2019 Blaise, Burke, DVM Name At Veterinary Special Hospital Blaise Burke Name#129#130THANK YOU#131petco THE HEALTH + WELLNESS CO. NON-GAAP MEASURES AND OTHER DEFINITIONS Ŝ#132Non-GAAP Measures and Other Definitions The following information provides definitions and reconciliations of the non-GAAP financial measures presented in this Presentation to the most directly comparable financial measures calculated and presented in accordance with generally accepted accounting principles (GAAP). The company has provided this non-GAAP financial information, which is not calculated or presented in accordance with GAAP, as information supplemental and in addition to the financial measures presented in this Presentation that are calculated and presented in accordance with GAAP. Such non-GAAP financial measures should not be considered superior to, as a substitute for or alternative to, and should be considered in conjunction with, the GAAP financial measures presented in this Presentation. The non-GAAP financial measures in this Presentation may differ from similarly-titled measures used by other companies. Adjusted EBITDA: Adjusted EBITDA, including Trailing Twelve Month Adjusted EBITDA, is considered a non-GAAP financial measure under the Securities and Exchange Commision's ("SEC") rules because it excludes certain amounts included in net income (loss) calculated in accordance with GAAP. Management believes that Adjusted EBITDA is a meaningful measure to share with investors because it facilitates comparison of the current period performance with that of the comparable prior period. In addition, Adjusted EBITDA affords investors a view of what management considers to be Petco's core operating performance as well as the ability to make a more informed assessment of such operating performance as compared with that of the prior period. Please see the company's 10-K filed on April 5, 2021 with the SEC for additional information on Adjusted EBITDA. The tables on pages 2 of this Presentation reflect the calculation of Adjusted EBITDA for the thirteen and fifty-two week period ended January 29, 2022 compared to the prior year thirteen and fifty-two week period ended January 30, 2021 Adjusted Net Income and Adjusted EPS: Adjusted Net Income and Adjusted diluted earnings per share attributable to Petco common stockholders (Adjusted EPS) are considered non-GAAP financial measures under the SEC's rules because they exclude certain amounts included in the net income (loss) attributable to Petco common stockholders and diluted earnings per share attributable to Petco common stockholders calculated in accordance with GAAP. Management believes that Adjusted Net Income and Adjusted EPS are meaningful measures to share with investors because they facilitate comparison of the current period performance with that of the comparable prior period. In addition, Adjusted Net Income and Adjusted EPS afford investors a view of what management considers to be Petco's core earnings performance as well as the ability to make a more informed assessment of such earnings performance with that of the prior period. The tables on page 3 of this Presentation reflect the calculation of Adjusted Net Income and Adjusted EPS for the thirteen and fifty-two weeks ended January 29, 2022 compared to the thirteen and fifty-two weeks ended January 30, 2021. Free Cash Flow: Free cash flow is a non-GAAP financial measure that is calculated as net cash provided by operating activities less cash paid for fixed assets. Management believes that free cash flow, which measures the ability to generate additional cash from business operations, is an important financial measure for use in evaluating the company's financial performance. The table on page 4 of this Presentation reflects the calculation of free cash flow for the thirteen and fifty-two weeks ended January 29, 2022 compared to the thirteen and fifty-two weeks ended January 30, 2021. Net Debt: Net Debt is a non-GAAP financial measure that is calculated as the sum of current and non-current debt, less cash and cash equivalents. Management considers this adjustment useful because it reduces the volatility of total debt caused by fluctuations between cash paid against the company's revolving credit facility and cash held on hand in cash and cash equivalents. The table on page 5 reflects the calculation of Net Debt as of the period ended January 29, 2022 compared to the prior quarter ended January 30, 2021. Total Active Customers: Total Active Customers is the total number of customers (including Pals members and eComm customers) trackable by certain personal information that have made at least one transaction with us during the prior 12-month period. It reflects the inflow of new customers as well as the outflow of customers who have not made a transaction during the prior 12-month period. Net New Customers is the change in Total Active Customers between this quarter end and the prior quarter end. Previously, Total Active Customers and Net New Customers included Pals members whose transactions were tracked by member numbers only as opposed to other personal information. Currently, only Pals members accounts with certain personal information are counted. petco 1#133Non-GAAP Measures: Adjusted EBITDA* petco (dollars in thousands) Reconciliation of Net Income (Loss) Attributable to Class A and B-1 Common Stockholders to Adjusted EBITDA Net income (loss) attributable to Class A and B-1 common stockholders Add (deduct): Interest expense, net Income tax expense (benefit) Depreciation and amortization Income from equity method investees Loss on debt extinguishment and modification Asset impairments and write offs Equity-based compensation Other non-operating loss (income) Mexico joint venture EBITDA (1) Store pre-opening expenses Store closing expenses Non-cash occupancy-related costs (2) Non-recurring costs (3) Adjusted EBITDA Net sales Net margin (4) Adjusted EBITDA Margin Please see our fourth quarter 2021 earnings release posted to our website for related footnotes. 13 Weeks Ended January 29, 2022 28,994 $ 18,884 9,689 46,794 (3,393) 5,000 12,774 30,437 8,314 3,026 1,699 2,550 7,382 $ 172,150 $ 1,514,357 1.9% 11.4% January 30, 2021 (6,159) $ 49,666 10,200 45,875 (3,530) 17,549 7,955 5,451 6,655 2,218 1,835 2,151 8,733 $ 148,599 $ 1,337,713 (0.5%) 11.1% 52 Weeks Ended January 30, 2021 (26,483) January 29, 2022 $ 164,417 77,335 53,473 172,431 (10,883) 20,838 10,918 49,265 (34,497) 26,837 14,765 5,028 8,114 33,437 $ 591,478 $ 5,807,149 2.8% 10.2% $ 218,430 (3,337) 174,836 (6,482) 17,549 15,606 12,915 19,074 9,228 7,782 19,240 25,990 $ 484,348 $ 4,920,202 (0.5%) 9.8% 2#134Non-GAAP Measures: Adjusted Net Income and Adjusted EPS* (in thousands, except per share amounts) Reconciliation of Diluted EPS to Adjusted EPS Net income (loss) attributable to common stockholders/ diluted EPS Add (deduct): Income tax expense Loss on debt extinguishment and modification Asset impairments and write offs Equity-based compensation Other non-operating loss Store pre-opening expenses Store closing expenses Non-cash occupancy-related costs (2) Non-recurring costs (3) Adjusted pre-tax income / diluted earnings per share Income tax expense at 26% normalized tax rate Adjusted Net Income / Adjusted EPS January 29, 2022 Amount Per share $ 28,994 $ 0.11 petco Please see our fourth quarter 2021 earnings release posted to our website for related footnotes. 9,689 5,000 12,774 30,437 3,026 1,699 2,550 7,382 $ 101,551 26,403 $ 75,148 13 Weeks Ended $ $ 0.04 0.02 0.05 0.11 0.01 0.01 0.01 0.02 0.38 0.10 0.28 January 30, 2021 Amount Per share $ (6,159) $ (0.03) 10,200 17,549 7,955 5,451 2,218 1,835 2,151 8,733 49,933 12,983 $ 36,950 $ $ $ 0.05 0.08 0.03 0.03 0.01 0.01 0.01 0.04 0.23 0.06 0.17 January 29, 2022 Amount Per share $ 164,417 $ 0.62 53,473 20,838 10,918 49,265 (34,497) 14,765 5,028 8,114 33,437 $325,758 $ 84,697 $ 241,061 52 Weeks Ended $ 0.20 0 0.04 0.19 (0.13) 0.06 0.02 0.03 0.12 1.23 0.32 0.91 January 30, 2021 Per share (0.13) $ Amount $ (26,483) (3,337) 17,549 15,606 12,915 9,228 7,782 19,240 25,990 $ 78,490 20,407 $ 58,083 $ $ (0.02) 0.08 0.07 0.06 0.05 0.04 0.09 0.13 0.37 0.09 0.28 3#135Non-GAAP Measures: Free Cash Flow petco (in thousands) Net cash provided by operating activities Cash paid for fixed assets Free Cash Flow January 29, 2022 $ 13 Weeks Ended $ January 30, 2021 67,135 (63,271) 3,864 69,771 $ (74,780) (5,009) $ 52 Weeks Ended January 30, 2021 January 29, 2022 $ 358,215 (239,110) $ 119,105 $ 268,615 (159,560) $ 109,055 4#136Non-GAAP Measures: Net Debt petco (dollars in thousands) Total debt: Senior secured credit facilities, net, including current portion Finance leases, including current portion Total debt Less: cash and cash equivalents Net Debt Adjusted EBITDA (TTM) Net Debt / Adjusted EBITDA ratio $ $ $ January 29, 2022 1,657,390 29,816 1,687,206 (211,602 1,475,604 591,478 2.5x $ $ $ January 30, 2021 1,646,281 13,639 1,659,920 (111,402) 1,548,518 484,348 3.2x 01 5#137petco THE HEALTH + WELLNESS CO. ©2022 Petco Animal Supplies, Inc.