#1Rocket Companies Investor Presentation November 2021 ROCKET Companies#2ROCKET Companies Disclaimer This presentation contains and related discussions may contain "forward-looking statements" within the meaning of U.S. federal securities laws. Forward-looking statements include information concerning possible or assumed future results of operations, Rocket Companies, Inc.'s (the "Company") business plans and strategies, the Company's ability to cross-sell and up-sell the Company's products, and expansion into new markets. You can identify forward-looking statements by the use of words such as "may," "might," "will," "should," "could," "would," "expect," "plan," "anticipate," "believe," "estimate," "project," "predict," "intend," "future," "potential," "suggest," "target," "forecast," "continue," and, in each case, their negative or other various or comparable expressions. Forward-looking statements are not historical facts, and are based upon management's current expectations, beliefs, estimates and projections, and various assumptions, many of which are inherently uncertain and beyond the Company's control. Such expectations, beliefs, estimates and projections are expressed in good faith and management believes there is a reasonable basis for them. However, there can be no assurance that management's expectations, beliefs, estimates and projections will be achieved, and actual results may differ materially from what is expressed in or indicated by the forward-looking statements. Forward-looking statements are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in the forward- looking statements, including: the unique challenges posed to the Company's business by the COVID-19 pandemic and the effects of the pandemic on the Company's ability to originate mortgages, its servicing operations, its liquidity and its employees; changing economic conditions, changing real estate market conditions, changes in U.S. monetary policies that affect interest rates, changing regulations, new interpretations of existing laws, and difficulties and delays in obtaining or maintaining required licenses or approvals; the Company's ability to adapt and to implement technological changes; the Company's ability to retain customers for a long period of time; the Company's ability to comply with evolving laws, regulation and industry standards addressing information and technology networks, privacy and data security; the Company's ability to protect its products and services from potential cyberattacks and other data and security breaches; the Company's reliance on its loan funding facilities to fund mortgage loans and otherwise operate its business; and other risks, uncertainties and factors detailed in the Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (the "SEC") by the Company. Forward-looking statements speak only as of the date the statements are made. The Company assumes no obligation to update forward-looking statements to reflect actual results, subsequent events or circumstances or other changes affecting forward-looking information except to the extent required by applicable securities laws. This presentation also contains references to earnings before interest and amortization expense on non-funding debt, income tax, and depreciation and amortization, net of the change in fair value of mortgage servicing rights ("MSRs") due to valuation assumptions (net of hedges), stock-based compensation expense, and a litigation accrual ("Adjusted EBITDA"), total revenues net of the change in fair value of MSRS due to valuation assumptions ("Adjusted Revenue"), tax-effected earnings before stock-based compensation expense and the change in fair value of MSRs due to valuation assumptions, and the tax effects of those adjustments ("Adjusted Net Income") and other measures that are not based on accounting principles generally accepted in the United States, or non-GAAP financial measures. These non-GAAP financial measures are in addition to, not a substitute for or superior to, measures of financial performance prepared in accordance with GAAP. The non-GAAP financial measures used by the Company may differ from the non-GAAP financial measures used by other companies. Refer to the Appendix section for definitions of these measures and reconciliations to the most comparable GAAP measures. The information contained in this presentation does not purport to be accurate or complete and is subject to change. Actual characteristics and performance may differ from the assumptions used in preparing these materials. Changes in assumptions may have a material impact on the information set forth in this presentation. In preparing this presentation, we have relied upon and assumed, without independent verification, the accuracy and completeness of all information available from public sources. Without limiting the generality of the foregoing, no audit or review has been undertaken by an independent third party of the financial assumptions, data, results, calculations and forecasts from public sources contained, presented or referred to in this document. This presentation shall not constitute an offer to sell or the solicitation of an offer to buy these securities, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. See endnotes for important information at the end. 2#3Starting With A Simple Idea... In the early days of the internet era, our Founder and Chairman Dan Gilbert committed the company's entire resources to moving online. "WE MUST take this great technology to the internet" - DAN GILBERT, 1998 3#4Building a Technology Giant $1T+ Transaction Volume Since Inception Sources: Company filings, Inside Mortgage Finance (1) See endnotes #1 and #3 for a non-GAAP reconciliation of our Adjusted EBITDA metric and a definition of our net client retention rate. Since 2017 our net client retention rate has been 90%+. (2) Net promoter score and number of client loans serviced as of October 31, 2021 #1 Home Lender in America 72 Net Promoter Score² 153M Unique Visitors in 2020 9:41 ROCKET Mortgage You're pre-approved for a loan up to $456,000 Max. Loan amount Home price Down payment Estimated monthly costs Mortgage payment Fees and taxes Edit Terms $456,000 $320,000 $45,000 $2,076 $1,495 $581 Download Letter My Offer Was Accepted ROCKET Companies $5.3B YTD 3Q 2021 Adj. EBITDA¹ 90%+ Net Client Retention Rate¹ 2.5M Client Loans Serviced² 4#5A Platform Creating Certainty in Life's Complex Moments HOME FINANCING HOME SEARCH & SALES BRAND Q CL TECHNOLOGY DRIVES EFFICIENCY X// AUTO PURCHASE Products Pillars of the Platform 0000 DATA SOLUTIONS CULTURE RKT Ø L W SOLAR $ ŠTA ROCKET Companies PERSONAL FINANCING PARTNERS ROCKET CLOUD FORCE 5#6Investment Highlights The Rocket platform was built to transform complex transactions, driving long-term profitable growth at scale. 5 4 1 2 3 Massive, Fragmented Markets ROCKET Companies Superior Consumer Experience Trusted, Digital-First Brand Platform Advantage Proven Leadership and Culture#71 11 Congress Massive, Fragmented Markets makana XX00000 EXT ROCKET Companies Griswold ##=====OR BEA#8Massive Market Opportunity Sources: Bureau of Economic Analysis, Bloomberg, National Association of Realtors, Mortgage Bankers Association, Edmunds, Research and Markets, U.S Census Bureau, Transunion, and CMHC Residential Mortgage Data. Rocket competes in some of the largest, most complex segments of the economy: Mortgage Real Estate Auto Financial Services Solar 30% of U.S. GDP $6TN TAM ROCKET Companies 8#9ROCKET Companies 11 Many Americans, about 40%, say buying a new home is the most stressful event in modern life. - HOUSING WIRE 9#10Home Ownership Priorities are Accelerating A demographic wave of almost 70M Americans aged 20-34 is entering home ownership for the first time, demanding digital transformation of the real estate experience. ROCKET Companies 75% Of clients using online platform are first-time homeowners or Millennials Source: U.S. Census Bureau, National Association of Realtors, Zelman & Associates. 21.1 15-19 21.6 ~70M 23.5 22.4 25-29 21.7 30-34 35-39 20-24 40-44 Current US Population by Age Cohort (M) 19.9 20.4 45-49 ROCKET Companies 10#11Rocket is Positioned to Lead Our Industries Our markets remain highly fragmented compared to other large industries that moved online earlier - like e-commerce, travel, or tax prep. Rocket is positioned to lead the digital transformation of our industries. Source: Equity Research 50% 40% 30% The Potential 20% 10% C 0% Mortgage MARKET SHARE OF CATEGORY LEADERS charles SCHWAB Retail Brokerage amazon E-Commerce intuit. Tax Prep ROCKET Companies B. Booking.com ....... Online Travel 11#122 Superior Consumer Experience ROCKET Companies 5 12#13Superior Consumer Experience In complex transactions where the legacy experience can be confusing and discouraging, Rocket provides simple, fast, and trusted digital solutions. TRADITIONAL INDUSTRY EXPERIENCE Transactional Confusing Time-Consuming Uncertain ROCKET EXPERIENCE Personalized Transparent Simple Certain ROCKET Mortgage Current Home Future Home Change Timeframe: 1-2 Years Your Mortgage Since you plan to live in the home 1 to 2 years, we recommend this mortgage. Our Recommendation Your Info 30-Year Fixed Estimated Loan Amount Estimated Monthly Payment Interest Rate/APR (%) Other Loan Options 30-Year Fixed Loan Details Approval 5/6 ARM 30-Year FHA (888) 452-8179 $300,000.00 $1,523.00 2.75/2.975 ROCKET Companies Want flexibility to modify this loan? You can adjust the term (length) and interest rate until you're comfortable with the numbers. Talk To Us 8 Sign Out Chat Now 13#14Simplifying Complex Transactions Rocket's proprietary technology delivers a seamless digital experience for our clients. Personalized Experience Real Options Verified Approval Digital Closing One Tap to Live Experts 9:41 ROCKET Mortgage Got it! That covers the basics. Now, let's talk numbers. We'll cover things like wages, salary, and bonuses. 3 minutes remaining Continue Save For Later 9:41 ROCKET Mortgage You're pre-approved for a loan up to $456,000 Max. Loan amount Home price Down payment Estimated monthly costs Mortgage payment Fees and taxes Edit Terms X My Offer Was Accepted $456,000 $320,000 $45,000 $2,076 $1,495 $581 Download Letter 9:41 01 Home Discover C Download your letter. You're pre-approved for for a loan up to $456,000! Learn More You can also verify your assets and increase your chances to close, even compete against cash offers. ROCKET Companies My Offer Was Accepted Home all? Profile 14#15Rocket's End-to-End Home Buying Experience Illustrative transaction: Home Search ROCKET Homes Home Buying & Selling Home Financing Home Closing ROCKET AMROCK Homes ROCKET Mortgage $13,500 + $3,000 450 bps $300K mortgage¹ 1% real estate agent commission ROCKET Mortgage ROCKET Homes + $1,500 Appraisal, closing, title AMROCK + Mortgage Servicing ROCKET Mortgage $$$ Cross-Sell Opportunities (1) The illustrative 450bps above includes the MSR value, which is the present value of future revenue received for servicing over the life of the mortgage. $18,000+ ROCKET Companies Cross-Sell Opportunities ROCKET Auto ROCKET Companies Home Solar $ ROCKET Loans 15#16Expanding Across Product Categories Leveraging advantages in client acquisition, data, and technology, the Rocket platform is expanding across complex transactions including home search and sales, automotive retail, personal finance, and residential solar 10:12 AM Wed Jan 27 ROCKET Auto Filters Expand All Categories Hide All Categorias Make, Model & Trim Make All Makes Model All Models Trim. All Trims Body Style (1) Select All Clear.all Convertible Coupe Hatchback Minivan Pickup Pickup-Crew Cab Pickup - Extended Cab Pickup - Regular Cab Sedan SUV Delivery Options In-Store Available Local Delivery Available A @@EBE (0) (0) (1) (1) (63) (0) (0) (4) (38) (89) (598) 38 Matches Clear Filters SUV X Location: Chester Springs, PA Make, Model or Body Style '21 Chevrolet Tahoe Premier SUV $73,799 4,249 Miles *16 Mazda CX-5 Touring SUV 4 Doors X Q $57,382-$88,065 X '21 Ford Expedition Limited SUV $72,998 12K Miles Location: Gastonia, NC '18 Mazda CX-5 Grand Touring SUV ROCKET Auto Browse Inventory 10:12 AM Wed Jan 27 Q Address, Neighborhood, City, or ZIP 2,119 homes for sale Sell My Car More v Sort By: Year: Newest to Oldest V 199% Nationwide from 48207 Location: Monmouth Junction, NJ '21 Tesla Model Y Long Range SUV $65,299 1,975 Miles '20 Mazda CX-5 Signature SUV Chat Ferndale maze Park Royal Oak Ch Please zoom in to see details Township Highland Pa Detroit ROCKET Homes 8 Me Coleman A Young international Airport B afper Woods B B ROCKET Homes sse f Grosse Point Q Real Estate In Detroit, MI 227 William Dr, Detroit, MI 48201 $309,900 5 Beds 3 Baths Bob Johnsonville Listing Office Century 21 Curran & Christie 8 Riveting Rd, Detroit, Mi 48201 $290,000 4 Beds 3 Baths Bob Johnsonville Listing Office 11 9 97 More 199% Save Search 3D TOUR Est. $900/mo 2,361 SqFt #412541258 MREAL SOURCE Est. $900/mo 2,361 SqFt #412541258 ROCKET Companies 16#17Powered by Proprietary Technology Stack Proprietary technology developed by ~3,300 technology and product strategy team members drives our entire operating process. Proprietary Software Drives Entire Stack DIGITAL POINT-OF-SALE PARTNER API PLATFORM Digital Client Acquisition Software- Driven Workflows Client Servicing & Retention DATA SCIENCE FOUNDATION ROCKET Companies 3x Industry Average Transaction Volume per Production Team Member 17#18Backed by the Rocket Cloud Force 6.6K+ Sales Professionals 1M+ Client interactions per month Ę ROCKET Companies Cº 18#19Extending to our Partners We enable clients to engage with the Rocket platform in the way that. works best for them, including with our Rocket Professional partners or integrated directly in partner digital experiences via our APIs. Rocket Pro Current Mortgage Info Here's where we cover the basics when it comes to your client's current mortgage. We need to know about their remaining balance and monthly payment. We also need to know if they've ever had, or are interested in, a VA loan How much cash does your client want to take out? $ 50,000 What is your client's current monthly mortgage payment? $ 1,600 Does that payment include property taxes and/or homeowners insurance? Yes No What is your client's current mortgage balance? $ 87,550 Approximately what is their home worth today? $397,000 Is your client interested in and eligible for a VA/Military loan? No Progress Summary Save And Continue V wwwww Clients Show: Submitted Loan Number TBD David Baker Pending Client Consent Last Updated 11/11/2021 Q Refer New Client Sara Jackson Start New Loan Primary Contact Jessica González (313) 545-4835 Loan Number TBD View Loan Pending Client Consent 1:30 PM ( 68 API Platform CONSUMER DATA 8 Consumer Record Contact Email Consumer Property Record Consumer Household COMMUNICATION Call SMS Text Task Router Contact Voice Journal Entry Qualification Consumer Privacy Email WORK MANAGEMENT s ROCKET Companies Chat Notification Service Print Document 19#20Rocket + Salesforce Partnership Mortgage as a Service (MaaS) ROCKET Mortgage + salesforce We are extending our best-in-class mortgage technology platform outward to financial institutions. Banks and credit unions can focus on nurturing client relationships and offer mortgage more profitably. (1) Excludes residential loan volume from the top 4 banks. (2) Mortgage as a Service will be offered through Salesforce Financial Services Cloud, target launch in first half 2022. ROCKET Companies $1T+ Residential Mortgage Loan Volume in 2020¹ 10K Banks and Credit Unions Massive incremental market opportunity 20#213 Trusted Digital-First Brand ROCKET Companies 21#22Trusted, Digital-First Brand The Rocket brand establishes a competitive advantage that is difficult to replicate. We have invested over $6.6 billion in marketing since inception and have significant digital-first brand recognition. ET ROCKET Mortgage SUPER BOWL SQUARES ge (1) Ranking per Company Brand Health Study $6.6B+ Investment in Brand ROCKET Mortgage Classic PAR 4 YARI 4 20 ROCKET Mortgage Classic KET ESTRO ROCK ICKET MoneyLion ROCKET 15 #1 Most Differentiated Brand in Mortgage¹ 22#23Award-winning Creative Rocket's 2021 Super Bowl ads were ranked #1 and #2 by USA Today's Ad Meter ROCKET Mortgage Ad Meter Home USA TODAY AD METER FAQ 1. Rocket Mortgage Past Results Rocket Mortgage Certain Is Better-Tracy Morgan, Dave Bautista & Liza Koshy 2. Rocket Mortgage Rocket Mortgage Certain Is Better-Tracy Morgan & Joey Bosa YouTube 13.5K views YouTube 9.7K views ROCKET Companies 23#24Unmatched Brand Equity Millions of clients have had positive experiences with Rocket, generating substantial brand equity and a significant competitive advantage. Rocket Mortgage has earned 19 J.D. Power awards for client satisfaction. PRIMARY MORTGAGE ORIGINATION CEC 11 CONSECUTIVE YEARS 2010 - 2020 ST CIST ID PROMARY MORTON J.D.F ER SANCTION DWER CERTATEDR KORTGAGE ANTOANE 72 Net Promoter Score¹ (1) Net promoter score as of September 2021. (2) See endnotes #3 for a definition of our net client retention rate. Between 2017 and TTM 9/30/21 our net client retention rate has been 90%+. X-2020 TISFACT PRIMARY MORTGAGE SERVICING CCC A LITIG COHEST CONTO TARY M CUSTOM J.D.PC MORTONG 8 >>>> WER ER CONSECUTIVE YEARS 2014 - 2021 LATISFACTION PERTEM ITGAGE 90%+ Net Client Retention² ROCKET Companies 3307 MEMAKKE UFACTR 24#254 Platform Advantage ROCKET Companies 25#26The Rocket Flywheel The core of our economic flywheel is that we are constantly leveraging our profitability advantages to reinvest in the business, further strengthening our competitive position. CO ▪▪ Pillars of the Platform 600l 38 OCH es $ Proven Efficiency Scaling New Businesses Unmatched Scalability C Multiple Growth Channels Continuous Market Share Gains Leveraging Data Lake ROCKET Companies 26#27Multiple Drivers of Growth DIRECT-TO-CONSUMER Investing in brand and client acquisition Growing digital adoption RETAINING CLIENTS FOR FUTURE TRANSACTIONS ● ● 90%+ Net Client Retention¹ Lifetime repeat transaction and cross-sell opportunity ROCKET Mortgage O Refinance Goal O Borrower Info O Home Info O Mortgage Info O Your Loan Solution O Government Questions Income And Assets Ⓒ Finishing Up O Rate Lock 19 V B View All Loans Based on your refinance goal to: Lower My Mortgage Payment Our Recommendation Your Mortgage Based on your credit score and your goal to lower your monthly payment, we recommend this mortgage. The following numbers are estimates and can change slightly between locking your rate and closing on your loan. Save $360/month 30-Year Fixed Here's how we calculated your savings: Current Monthly Payment New Monthly Payment Monthly Savings Current Mortgage Info (1) See endnotes #3 for a definition of our net client retention rate. Between 2017 and TTM 9/30/21 our net client retention rate has been 90%+. Appennialay add in the hang muli kanday? (888) 452-8179 $1,556 - $1,196 $360 Talk To Us Sign Out Chat Now Summary POWERED BY ROCKET Pro POWERED BY ROCKET Mortgage POWERED BY ROCKET Mortgage Technology PARTNER NETWORK Extending brand and technology to partners Adding new partners Increasing share with existing partners ● ROCKET Companies ROCKET Pro TPO Morgan Stanley State Farm mint credit karma charles AMERICAN SCHWAB EXPRESS ROCKET + salesforce Mortgage Mortgage as a Service 27#28Long-Term Mortgage Market Share Gains 1.3% $25 2009 1.6% $28 2010 2.0% $29 2011 Note: Denominator based on MBA mortgage volume estimates. 3.4% $69 2012 4.4% $77 2013 5.1% $57 2014 Rocket Originations ($ in B) 4.8% $78 2015 5.0% $95 2016 5.0% $86 2017 Rocket Market Share 5.0% $83 2018 6.4% $145 2019 8.4% ROCKET Companies $320 2020 28#29Unmatched Scalability Rocket's technology-driven platform enables true scalability in large, complex markets that historically required manual operations, limiting the scalability of legacy players GOI $181 bn ROCKET Mortgage - $90 bn #2 Lender Note: Excludes correspondent volume Source: IMF, company filings (1) Volume Growth represents incremental closed loan volume achieved in YTD Q3 2021 over YTD Q3 2019 Volume Growth¹ 2x Any Other Lender ~ $80 bn #3 Lender - $40 bn ROCKET Companies #4 Lender -$35 bn #5 Lender 29#30Proven Efficiency Highly efficient operating model with the ability to drive substantial scale from a single platform with limited incremental cost. 6.7 2019 10.2 1H 2021 ROCKET Companies Source: MBA industry study (1) See endnote #1 and #2 for more detail. # of Loans per Production Team Member per Month 2.3 2019 3.7 1H 2021 Industry 53% YTD Q3 2021 Adj. EBITDA Margin¹ ROCKET Companies 3x Industry Average Transaction Volume per Production Team Member ^ 30#31I Strong Client Base Unlocks Platform Potential 90%+ Retention drives substantial lifetime value advantages, with repeat transaction opportunities across home, auto, personal finance, and other categories over the client's life. Net Client Retention Rate(1) 90%+ 2017-Q3 2021 (1) See #3 in endnotes for our net client retention rate definition. (2) Client loans serviced as of October 31, 2021 22 ($) 2.5m Client loans serviced² $1b+ Annual cash collected from Servicing Fee Income Enables repeat transaction and cross-sell opportunities ROCKET Companies 31#32I Scaling New Businesses A key advantage of the Rocket Companies platform is our ability to test, launch and rapidly scale new business models. V RocketHomes.com Average Unique Monthly Visits (1) See #4 in endnotes for details on our Gross Merchandise Value metric. Q3 2019 >8x Q3 2021 Rocket Auto Gross Merchandise Value¹ Q3 2019 >3x Q3 2021 ROCKET Companies 32#335 Proven Leadership and Culture Refer/ IH ROCKET Mortgage ROCKET Companies ROCKET Companies WORK HARD. PLAY HARD. 33#34Proven Leadership Team Proven track record over 35+ years ge ‒‒‒ ($) ROCKET Companies Current leadership team has been with organization more than 2 decades on average Robust pipeline of talent to continue. to grow business 34#35Culture is Our Foundation Dan Gilbert, our founder and Chairman, purposefully created a strong cultural foundation of core principles, or "ISMs", as a cultural operating system to guide decision-making by all our team members. Road Trip Edition FAMILY OF COMPANIES 1SMS In Action 20 F 1420 ISMS IN ACTION ROCKET Companies Innovation is rewarded. Execution is worshipped. Obsessed with finding a better way. Simplicity is genius. Every client. Every time. No exceptions. No excuses. 35#36Love Our Team Members Our team members put the ISMs into action every day. The result is an empowered and passionate team aligned in a common mission. ESSENCE Forbes #1 Best Workplace for African Americans 2015 The Best Employers for Women 2018 Great Place To Work Best Workplaces™ for Parents 2019 Great Place To Work Best Workplaces™M for Diversity 2019 People Companies that Care 2020 ī Forbes #3 America's Best Employers for Diversity 2021 ROCKET Companies FORTUNE 100 Best Companies to Work ForⓇ 2020, 2021 36#37For More Than Profit Ve MIT LE ROCKET Companies (1) $500M Next 10 years commitment to community programs $200M+ Contributed to community programs (2) 800K+ Volunteer hours nationwide 50% Volunteer hours in Detroit (2) (2) (1) Reflects announcements by the Gilbert Family Foundation and our partner company, the Rocket Community Fund, to deploy strategic contributions to community organizations in Detroit neighborhoods. The Rocket Community Fund uses funds provided by Rocket Companies to make donations to charitable entities and investments in the communities in which we operate. (2) Amounts above reflect activity from 2010-2020 and include contributions and volunteer hours from Rocket Companies' and our partner companies including Rocket Community Fund. 37#38A Appendix ROCKET Mortgage by Quichen Lere Refer/ ROCKET Companies 38#39Financial Highlights Summary Financials ¹,² (Units in '000s and $ in M) Closed Loan Volume YOY Growth % QoQ Growth % Net Rate Lock Volume YOY Growth % QoQ Growth % Gain on Sale Margin Amrock Closings (units) YOY Growth % Rocket Auto car sales (units) Adjusted Revenue YOY Growth % QoQ Growth Adjusted EBITDA % Margin Adjusted Net Income % Margin 2018 $83,122 -3% N/A $81,511 -3% N/A 3.55% 315.3 -19% 9.7 $3,883 -8% N/A $532 14% $246 6% 2019 $145,180 75% N/A $152,184 87% N/A 3.19% 444.9 41% 20 $5,907 52% N/A $1,994 34% $1,342 23% (1) See endnote #1 for non-GAAP reconciliations. (2) No comparable quarterly period available in 2018. Quarterly disclosure available from FY19. 2020 $320,209 121% N/A $338,667 123% N/A 4.46% 1,040.1 134% 32.1 $16,938 187% N/A $11,217 66% $8,241 49% Q3 '19 $40,067 2 n/a ² $47,050 n/a ² 3.29% 117.0 n/a 5.4 $1,801 2 n/a ² $771 43% $540 30% Q3 '20 $88,982 122% 23% $94,668 101% 3% 4.52% 286.3 145% 8.0 $4,743 163% -11% $3,271 69% $2,421 51% Q3 '21 Q4 '21E $88,047 $75,000 - $80,000 -1% 5% $86,710 $71,000 - $78,000 -8% 4% 3.05% 261.5 -9% 15.1 $3,162 -33% 13% ROCKET Companies $1,568 50% $1,139 36% 2.65% 2.95% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 39#40Our Companies Q ROCKET Seamless, fully-integrated home buying and selling experience Homes via real estate agent network and home search site. HOME SEARCH & SALES FOR SALE BY OWNER fi Empowering sellers and buyers with the resources they need to sell or buy properties directly. AUTO PURCHASE ROCKET Auto Platform to assist companies with closing used car sales using a centralized process. B = THI HOME FINANCING ROCKET Mortgage originator and servicer that provides clients with an end-to-end digital mortgage experience. Mortgage AMROCK LENDESK Leading provider of title insurance services, property valuations, and settlement services. 4 Software company specializing in a point of sale system for Canadian mortgage lenders. Edison Digital mortgage broker based in Ontario, Canada. FINANCIAL $ ROCKET Digital personal lending focused on unsecured loans. Loans 8 PERSONAL FINANCING SALES & MARKETING SERVICES ROCK CONNECTIONS ROCKET Companies core digital media Lower My Bills.com Sales and support organization for Rocket and third party organizations that makes interactions between brands and consumers more effective. Marketing platform that generates client leads for Rocket brands and third parties. 40#41Endnotes 1. Reconciliation of Adjusted EBITDA to Net Income ($ amounts in millions) Net income Interest and amortization expense on non-funding debt Income tax provision Depreciation and amortization Non-cash stock compensation expense Change in fair value of MSRS due to valuation assumptions (net of hedges) (a) Litigation accrual (b) Adjusted EBITDA Three Months Ended September 30, 2021 $1,393 34 33 20 41 48 $1,568 2020 (Unaudited) $2,995 38 62 15 33 127 $3,271 2019 $495 33 5 21 8 209 $771 Nine Months Ended September 30, 2021 $5,207 105 123 55 124 (330) 15 $5,299 2020 (Unaudited) $6,559 104 84 48 94 1,193 $8,082 2019 $143 99 4 57 25 921 $1,250 2020 $9,399 186 132 74 136 1,288 $11,217 Year Ended December 31, 2019 (Unaudited) $897 137 7 75 40 838 $1,994 2018 $615 130 3 77 34 (327) $532 Note: Certain figures in the tables throughout the endnotes may not foot due to rounding. (a) Reflects changes in assumptions including discount rates and prepayment speed assumptions, mostly due to changes in market interest rates, and the effects of contractual prepayment protection associated with sales of MSR's. (b) Reflects legal accrual related to a specific legal matter. ROCKET Companies 41#42Endnotes 1. GAAP to non-GAAP Reconciliations Adjusted Revenue Reconciliation ($ amounts in millions) Total Revenue, net Change in fair value of MSRs due to valuation assumptions (net of hedges) (a) Adjusted Revenue Three Months Ended September 30, 2020 2019 2021 $3,115 48 $3,162 (Unaudited) $4,616 127 $4,743 $1,592 209 $1,801 Nine Months Ended September 30, 2021 2019 2020 (Unaudited) $10,322 (330) $9,992 $10,970 1,193 $12,163 $3,161 921 $4,082 2020 $15,650 1,288 $16,938 Year Ended December 31, 2019 (Unaudited) $5,069 838 $5,907 (a) Reflects changes in assumptions including discount rates and prepayment speed assumptions, mostly due to changes in market interest rates, and the effects of contractual prepayment protection associated with sales of MSR's. 2018 $4,210 (327) $3,883 ROCKET Companies 42#43Endnotes 1. Adjusted Net Income Reconciliation ($ amounts in millions) Net income attributable to Rocket Companies Net income impact from pro forma conversion of Class D common shares to Class A shares (a) Adjustment to the provision for income tax (b) Tax-effected net income Non-cash share-based compensation expense Change in fair value of MSRs due to valuation assumptions (net of hedges) (c) Litigation accrual (d) Tax impact of adjustments (e) Other tax adjustments (f) Adjusted Net Income Three Months Ended September 30, 2020 (Unaudited) 2021 $75 1,318 (322) 1,072 41 48 (22) 1 $1,139 $58 2,938 (697) 2,299 33 127 (40) 2 $2,421 2019 $- 495 (119) 376 8 209 (54) $540 Nine Months Ended September 30, 2020 (Unaudited) 2021 $260 4,948 (1,203) 4,005 124 (330) 15 47 3 $3,865 $58 6,502 (1,565) 4,995 94 1,193 (319) 2 $5,965 2019 $- 144 (32) 112 25 921 (234) $823 2020 $198 9,203 (2,235) 7,166 136 1,288 (354) 5 $8,241 Year Ended December 31, 2019 (Unaudited) $- 898 (217) 681 40 838 (217) $1,342 2018 $- 615 (148) 467 34 (327) 72 $246 (a) Reflects net income to Class A common stock from pro forma exchange and conversion of corresponding shares of our Class D common shares held by non-controlling interest holders as of September 30, 2021, 2020 and 2019. (b) Rocket Companies, Inc. will be subject to U.S. Federal income taxes, in addition to state, local and Canadian taxes with respect to its allocable share of any net taxable income of RKT Holdings, LLC. The adjustment to the provision for income tax reflects the effective tax rates assuming Rocket Companies, Inc. owns 100% of the non-voting common interest units of RKT Holdings, LLC. The effective income tax rate for Adjusted Net Income was 24.87% for the three and nine months ended September 30, 2021, 24.82% for the three and nine months ended September 30, 2020 and 24.77% for the three and nine months ended September 30, 2019, and 24.87%, 24.77% and 24.45% for the years ended December 31, 2020, 2019, and 2018, respectively. (c) Reflects changes in assumptions including discount rates and prepayment speed assumptions, mostly due to changes in market interest rates, and the effects of contractual prepayment protection associated with sales of MSR's. (d) Reflects legal accrual related to a specific legal matter. (e) Tax impact of adjustments gives effect to the income tax related to non-cash share-based compensation expense, change in fair value of MSRS due to valuation assumptions, and other non-operating items at the above described effective tax rates for each period. (f) Represents tax benefits due to the amortization of intangible assets and other tax attributes resulting from the purchase of RKT Holdings units, net of payment obligations under Tax Receivable Agreement. ROCKET Companies 43#44Endnotes 2. "Adjusted EBITDA Margin" calculated as Adjusted EBITDA divided by Adjusted Revenue. 3. We define "net client retention rate" as the number of clients that were active at the beginning of a period and which remain active at the end of the period, divided by the number of clients that were active at the beginning of the period. This metric excludes clients whose loans were sold during the period as well as clients to whom we did not actively market to due to contractual prohibitions or other business reasons. We define "active" as those clients who do not pay-off their mortgage with and originate a new mortgage with another lender during the eriod 4. Gross Merchandise Value is calculated by applying the estimated average unit sales price of the vehicles sold multiplied by the number of units sold during the period. ROCKET Companies 44#45ROCKET Companies