Sonder Investor Presentation Deck

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#1Sonder Investor Presentation November 2023 Sonder The Dutch, New York City RENT#2Our Mission 99 Revolutionizing hospitality through design and Sonder technology, to make a world of better stays open to all. Sonder Paseo de Gracia, Barcelona 2#3Who We Are Sonder Wood Cove, Laguna Beach S#4Who We Are Sonder is building the future of hospitality... Sonder Sonder 1950s Big box chains Introduced brands to consumers 2000s P2P marketplaces Applied technology only to connect guests and listings Tomorrow Leveraging technology and design across the entire value chain to create a 21st century brand 19:01 leo 1500 Canal | Room #1526 Jul 25, 2:00 pm - Jul 28, 11:00 am Access codes expire on Jul 28, 11:00 am View check-in details Access codes Sonder #1526 Elevator Building Stays Address Connect to WiFi 1500 Canal Street, #1526 New Orleans, LA 70112 88 Explore Use Building Code Edit chec Stays Chot Profile 4#5Who We Are ...through our inspiring, award-winning design and tech forward experience. Sonder Exceptional design Check-in Guide Adv Ciudad de Mix COMX STOG Booh 9 ding will be busser to the the building w The Gent that will be ab on Torais Sex Tech-enabled, modern service Consistent, high quality Compelling value 5#6Who We Are Today, travelers are forced to choose among three flawed options. HILA EN Sonder Boutique Hotels Expensive TH "Big Box" Hotels Boring Short Term Rentals Unpredictable 6#7Who We Are We offer properties curated and operated by Sonder, from apartments to boutique hotels that cater to both short-term and long-term stays. Apartments¹ For short or extended stays with dependable quality Sonder 17WEST Miami Sonder The Tidewater Philadelphia Sonder Sonder at JBR the Walk Marina Dubai Sonder Maisonneuve Montreal (1) Defined as commercial or mixed use apartment developments. (2) Includes Powered by Sonder collection. Boutique hotels² Sonder's elevated design & technology applied to hotel products Sonder Casa Luz Barcelona Sonder Chelsea Green London FICT Sonder Flatiron New York Sonder Atala Paris EPE 52 7#8Who We Are When Sonder takes over a property, we transform the experience and deliver a better way to stay. Before Sonder Takeover: GUNA BRIS SPA HOTEL Sonder Sonder La Ensenada (Laguna Beach) After Sonder Takeover: We improve property performance by reducing operating costs and by applying our unique design, merchandising, distribution and revenue management capabilities. 8#9Who We Are Our proprietary technology drives a frictionless experience for our guests at a lower cost per unit than traditional hotels... Sonder 03 3= Guest-facing technology Mobile App Mobile keys Partner integrations One tap WiFi Sonder.com Most popular booking channel 97% f guests are verified before arrival Service Instant app chat 24/7 App requests & upgrades ●●● DE Operating system Process automation Check-ins Guest requests Task management Service efficiency Messaging, not calling Centralized contact center Self-service & automation Revenue generation Length of stay pricing Pricing automation 9#10Who We Are ... and powers the entire guest the entire guest experience, from booking through checkout. 11:56 View all The Heid *4.3/5 Superb (999+ reviews) Callowhill, Philadelphia Hand-painted murals and oversized industrial windows. Open floor plans and modern appliances. Once a former manufacturing plant, The Heid was designed with high ceilings and concrete flooring, Each space includes a Roku and in-suite laundry, perfect for a weekend or a year- long stay. Start your day with a coffee on the rooftop. Or stroll through The Rail Park, a nature. walk set between soaring skyscrapers. The Callowhill neighborhood is a fusion of art galleries, factories, and live music. Stay for a little or stay for a lot, The Heid has what you want. Check availability Contactless check-in 1 Sonder In unit laundry Search, Discovery & Booking Easy, intuitive browsing with frictionless reservations 9:41 < Check-in Guide Address 325 North 13th Street Philadelphia, PA 19107 Google CALLOWHILL Access codes Building access code Entrance and building amenities Room access code Room #813 CHINATOWN 813 2 Check-In Seamlessly request early check-in or late checkout with one click WiFi Network Password Every Sonder is equipped with WiFi. Use the information above to log in. Having trouble? Contact us Connect to WIFI Sonder5G 3 One-Touch WiFi WiFi and other amenities may be accessed and booked on mobile 218 Nom Wah Philadelphia Food $ At this hip BYO offshoot of the NYC original, dim sum is cooked to order, not served from carts. A Verify info with this place Hours or services may differ due to COVID-19 Callowhill, Philadelphia 3 minute walk 218 North 13th Street 4 Digital Concierge Curated localized recommendations 9:41 Messages Hi Francis! What can we help you with today? Hi, can I have someone come by and clean the room? Absolutely. What time works best for you? Anytime tomorrow would be ideal. Great, we'll have Danny from our team stop by tomorrow at 11 am. Is there anything else we can help you with today? Nope, I'm all set. Thank you! Send a message... LO 5 Customer Service On-demand service requests and issue reporting 9:41 < all- Checkout Guide Checkout is Friday at 4:00 pm Simply lock the door behind you when you leave. No need to remove the linens or take out the garbage-we've got it covered. Check out Please be aware that after tapping the check out button above that the access codes to the room and building you were given will expire immediately. 6 Check-out Check-out guide and guest survey 10#11Who We Are Our efforts are being noticed. In 2023, over a third (87) of Sonder properties received Tripadvisor Travelers' Choice Awards, a 3x increase from 2022. Sonder DO Plaça Reial | Barcelona Best small hotels Two Sonder properties were named to "Best of the Best" (Top 1% of all Tripadvisor accommodations) 2023 Travelers Choice 00 Tripadvisor Best of the Best Maisonneuve | Montreal Hottest new hotels 2023 Travelers' Choice OO Tripadvisor Best of the Best City Hall Park New York City Taman Condesa Mexico City Travelers' Choice 2023 Atala Champs-Élysées Paris JBR The Walk Dubai 11#12Who We Are Our global scale spans over 250 live properties across 44 markets in 10 countries... Live Markets Atlanta Austin Boca Raton Boston Sonder Chicago Dallas Denver Detroit Houston Los Angeles Mexico City Miami Minneapolis Montreal Nashville New Orleans New York City Orange County Orlando Ottawa Palm Springs San Diego Philadelphia San Francisco Phoenix Savannah San Antonio Seattle Toronto Vancouver Washington D.C. 223% Sonder's 2019-2022 revenue growth. Major hotel brands grew revenue 1% from 2019 to 2022¹ Amsterdam Edinburgh Madrid Barcelona Glasgow Milan Dubai London Nice Dublin Note: As of September 30, 2023 (1) Major hotel brands include Hyatt, Accor, Marriott, Hilton, InterContinental, Wyndham. Figure shown represents median 2019-2022 revenue growth for major hotel brands. Paris Rome Venice 12#13Who We Are ...and our long-term goal is to become the leading global hospitality brand. Sonder $259B Estimated global luxury and upscale hotel spend in 2024 $125B Estimated global short-term rental market in 2024 Global lodging market $903B Estimated total addressable global lodging market in 2024 $519B Estimated untapped lodging markets in 2024 Source: Euromonitor Note: The untapped lodging markets are primarily comprised of mid-market and budget hotels, as well as the long-tail lodging options globally such as smaller, unrated hotels and hostels/inns/lodges. 13#14Financial Overview Sonder The Fitz, Minneapolis 14#15Financial Overview We're on a path to achieving sustainable positive free cash flow with a healthy cash cushion and without a need for additional fundraising. Revenue and Free Cash Flow ($M) Revenue $202 Free Cash Flow¹ $ (107) 1H 2022 $259 $ (69) 2H 2022 $278 Q4 2023 based on guidance → $ (68) 1H 2023 I $326 - $336 Implied FY2023 ending total cash balance: $138M $148M² $(55) - $(45) 2H 2023E Our path to sustainable free cash flow positivity is driven by 4 levers: 1. RevPAR growth and improving property-level financial performance 2. Nearly 50% embedded live unit growth 3. Declining overhead costs 4. Declining pre-opening costs SonderThis is a Non-GAAP Financial Measure. Refer to section titled Non-GAAP Reconciliations for the reconciliation of our Non-GAAP Financial Measures to the most directly comparable GAAP Financial Measure. (2) $30M one-time principal payment in Q4 2023, which should not impact FCF as it is part of Cash from Financing, but should impact cash balance. 15#16Financial Overview Recent RevPAR decline was driven by ramping properties and weaker performance in apartment-style & North American properties, partially offset by strength in hotels & EMEA. RevPAR Sonder Sonder y/y RevPAR Growth $77 Hotel Industry Peers¹ $37 Q1'21 (21%) $100 $61 Q2 '21 113% $126 $86 Q3 '21 64% $142 $97 Q4 '21 92% $117 $86 Q1'22 52% $167 $127 Q2 '22 67% $158 $138 Q3 '22 25% $158 Path back to RevPAR growth: initiatives underway that focus on pricing, corporate and group sales, targeted marketing on newer cohorts $141 Q4 '22 11% $134 $118 Q1'23 15% $164 $143 Q2 '23 (2%) $153 $144 Q3 '23 (3%) Sonder (1) STR market level hotel RevPAR data for both historical and the current period is updated as of September 30, 2023. Historical hotel industry peers data may change due to STR adjustments to dataset from one dataset version to another, thus all historical periods are updated as of September 30, 2023 dataset to preserve comparability across periods. Hotel industry peers calculation is a weighted average RevPAR for markets in which Sonder operates. 16#17Financial Overview We have a strong growth pipeline, with built in live unit growth of nearly 50% through the opening of already contracted units. Live Units (End of Period) 5.0K Q1 '21 Sonder 5.5K Q2'21 6.3K Q3'21 7.6K Q4 '21 7.7K Q1 '22 8.4K Q2'22 9.0K Q3 '22 9.7K Q4 '22 10.4K Q1'23 +5.3K contracted units expected to drive rapid live unit growth 11.1K Q2 '23 11.8K Q3 '23 Multifamily developers Opportunity to derisk lease-up amidst record deliveries in a weakening demand environment Hotel owners Opportunity to use the Sonder brand to leverage our technology and superior operating model 17#18Financial Overview Our revenue growth has far exceeded the industry. FY 2019 - FY 2022 Revenue Growth Sonder (27)% WYNDHAM HOTELS & RESORTS Sonder Industry Peers (16)% IHG HOTELS & RESORTS (7)% Hilton (1)% Marriott INTERNATIONAL 2% nH HOTELS RH 4% RADISSON HOTELS 4% 17% ACCOR HYATT 223% Sonder 18#19Financial Overview Our properties generate attractive unit economics, with a long term goal of achieving 30%+ cash contribution margins. TTM Cash Contribution Margin¹ % 4% Q1'22 13% Q2 '22 17% Q3 '22 20% Q4 '22 19% Q1'23 18% Q2 '23 19% Q3 '23 RevPAR initiatives Corporate sales penetration Photography & merchandising Ancillary revenues Wider & improved distribution Increased marketing ROAS Direct cost initiatives Service automation Back-of-house efficiency Energy management tech Economies of scale 30%+ Long Term Goal Note: Cash Contribution Margin ("CCM") is a unit economics measure we use to measure property-level performance by excluding non-property level operating expenses. Sonder (1) This is a Non-GAAP Financial Measure. Refer to section titled Non-GAAP Reconciliations for the reconciliation of our Non-GAAP Financial Measures to the most directly comparable GAAP Financial Measure. Cash provided by (used in) operating activities includes the benefit of FF&E Allowance Realized, and therefore, Cash Contribution and Cash Contribution Margin include the benefit of FF&E Allowance 19#20Financial Overview Overhead & CapEx Initiatives Reduced corporate workforce over 30% on a net basis since going public in early 2022. Reducing non-headcount overhead through zero-based budgeting with savings materializing as we renegotiate contracts as they expire. Containing growth investments via lower inventory and opening capex. Sonder Overhead' declined 14% y/y, despite 29% y/y revenue growth. Non-Property Level Operating Expenses² and CapEx ($M) Non-Property Level Operating Expenses² $12 $61 Q1'22 $7 $60 Q2 '22 $8 $59 Q3 '22 $5 $57 Q4 '22 CapEx $7 $49 Q1 '23 $2 $49 Q2 '23 $3 $50 Q3 '23 (1) Non-property level operating expenses. (2) This is a Non-GAAP Financial Measure. Refer to section titled Non-GAAP Reconciliations for the reconciliation of our Non-GAAP Financial Measures to the most directly comparable GAAP Financial Measure. Non-Property Level Operating Expenses also includes pre-opening costs. 20#21Non-GAAP Reconciliations Sonder The Burnham, Chicago FRIGIDAIRE#22Non-GAAP Reconciliations Reconciliation of Cash used in operating activities to Free Cash Flow Sonder supplements its consolidated financial statements presented in accordance with generally accepted accounting principles in the United States ("GAAP") by providing additional financial measures that are not prepared in accordance with GAAP. Sonder's management uses these non-GAAP financial measures, collectively, to evaluate ongoing operations and for internal planning and forecasting purposes. Sonder believes that these non-GAAP financial measures are useful in evaluating its operating performance, and may assist investors in comparisons with other companies, some of which use similar non-GAAP financial information to supplement their GAAP results. However, Sonder's definitions may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar measures. These non-GAAP financial measures should not be viewed in isolation or as a substitute for, or superior to, measures prepared in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures. Free Cash Flow ("FCF") is defined as cash provided by (used in) operating activities plus cash provided by (used in) investing activities, excluding the impact of restructuring charges, if any. Free Cash Flow Margin is defined as Free Cash Flow as a percentage of revenue. The most directly comparable GAAP financial measure is cash provided by (used in) operating activities. (in thousands) Cash used in operating $ activities Cash used in investing activities FCF, including restructuring costs Cash paid for restructuring costs FCF, excluding restructuring costs Revenue FCF Margin Q1 2021 (40,308) $ (2,676) $ (42,984) S $ (42,984) S $31,558 (136)% Q2 2021 (55,945) $ (4,224) Q3 2021 $47,269 (39,690) $ (60,169) $ (44,642) S (127)% (4,952) (60,169) $ (44,642) $ $67,454 (66)% Q4 2021 (43,448) S (9,735) (53,183) S (53,183) $ $86,663 (61)% Q1 2022 (50,693) $ (11,616) (62,309) S (62,309) $ $80,466 (77)% Q2 2022 (40,922) $ (6,765) (47,687) $ 2,363 (45,324) $ $121,322 (37)% Q3 2022 (32,477) $ (7,708) (40,185) $ 1,114 $124,526 Q4 2022 (31)% (24,923) $ (4,904) (29,827) $ (39,071) $ (29,592) $ 235 $134,769 (22)% Q1 2023 (35,492) $ (7,478) (42,970) $ 1,597 (41,373) $ $120,738 (34)% Q2 2023 (25,380) $ (2,010) (27,390) $ 553 (26,837) $ $157,403 (17)% Q3 2023 (13,166) (2,617) (15,783) (15,783) $160,896 (10)% 22#23Non-GAAP Reconciliations Reconciliation of Cash used in operating activities to Cash Contribution Cash Contribution is defined as operating cash flow before non-property level operating expenses, excluding the impact of restructuring charges, if any. Cash Contribution Margin is defined as Cash Contribution as a percentage of revenue. The most directly comparable GAAP financial measure is cash provided by (used in) operating activities. Cash provided by (used in) operating activities includes the benefit of FF&E Allowance Realized, and therefore, Cash Contribution and Cash Contribution Margin include the benefit of FF&E Allowance Realized. (in thousands) Non-property level sales and marketing: Sales and marketing (-) Property level sales and marketing¹ Non-property level sales and marketing Non-property level operations and support: Operations and support (-) Property level operations and support ² Non-property level operations and support Non-property level operating expenses: General and administrative (+) Research and development (+) Non-property level sales and marketing (+) Non-property level operations and support (-) Stock based compensation (-) Depreciation and amortization Non-property level operating expenses Cash contribution: Cash used in operating activities (+) Cash paid for restructuring costs (+) Non-property level operating expenses Cash contribution ³ Revenue $ S S S S S S $ S Q1 2021 2,511 (1,592) 919 32,149 3,319 919 $ 25,423 (9,921) 15,502 $ $ $ 33,617 (6,691) 31,558 (21)% $ 15,502 (14,153) (4,119) 33,617 $ (40,308) $ $ $ Q2 2021 4,888 (3,052) 1,836 24,615 4,066 1,836 34,889 (13,308) 21,581 $ 21,581 (2.448) (4,213) $ 45,437 $ $ $ $ (55,945) $ 45,437 (10,508) $ 47,269 (22)% $ Q3 2021 6,724 (4,638) 2,086 36,592 (14,795) 21,797 21,694 5,443 2,086 21,797 (3,573) (4,357) 43,090 43,090 $ 3,400 $ $ 5% $ (39,690) $ $ $ $ 67,454 $ Q4 2021 9,367 (6,634) 2,733 27,677 6,263 2,733 25,969 (5,073) (5,025) 45,824 (19,855) 25,969 S 52,544 S 52,544 S S 11% S (43,448) S S 9,096 86,663 S S Q1 2022 9,461 (6,814) 2,647 48,267 (22,104) 26,163 36,981 7,625 2,647 61,106 $ 10,413 $ $ 26,163 (6,680) (5,630) 61,106 $ $ (50,693) $ 13 % $ $ 80,466 $ Q2 2022 12,414 (9,535) 2,879 54,003 (24,814) 29,189 31,277 8,088 2,879 29,189 (5,054) (5,996) 60,383 $ $ 18 % $ $ $ $ (40,922) $ 2,363 60,383 21,824 $ 121,322 $ Q3 2022 13,372 (10,566) 2,806 55,586 (26,967) 28,619 33,016 6,936 2,806 1,114 58,797 $ 27,434 $ 28,619 (6,405) (6,175) 58,797 $ $ (32,477) $ $ 22 % $ $ 124,526 $ Q4 2022 15,977 (11,837) 4,140 S 53,225 S (27,272) 25,953 31,171 6.247 4140 S 235 25,953 (4,818) (6,110) 56,583 S 56,583 (24,923) S S 31,895 S S 134,769 S 24% Q1 2023 15,836 (11,672) 4,164 56,157 (31,486) 24,671 32,745 6,580 4,164 Cash contribution margin Note: Cash provided by (used in) operating activities includes the benefit of FF&E Allowance Realized, and therefore, Cash Contribution and Cash Contribution Margin include the benefit of FF&E Allowance Realized. 1) Composed of channel fees. (2) Composed of customer service, laundry/consumables, maintenance and utilities and insurance included in operations and support. (3) Excludes restructuring costs. 24,671 (12,180) (7,048) 48,932 48,932 $ $ 12% $ $ (35,492) $ 1,597 $ $ 15,037 $ 120,738 $ Q2 2023 18,231 (13,369) 4,862 52,208 (29,369) 22,839 30,169 5,563 4,862 22,839 (8,258) (5,978) 49,197 24,370 157,403 $ 15 % $ $ $ (25,380) $ 553 49,197 $ $ $ $ Q3 2023 20,996 (14,529) 6,467 52,137 (30,232) 21,905 27,551 5,344 6,467 21,905 (4,924) (5,882) 50,461 (13,166) 50,461 37,295 160,896 23 % 23#24Non-GAAP Reconciliations Reconciliation of Cash used in operating activities to Cash Contribution (TTM) (in thousands) Non-property level sales and marketing: Sales and marketing (-) Property level sales and marketing¹ Non-property level sales and marketing Non-property level operations and support: Operations and support (-) Property level operations and support ² Non-property level operations and support Non-property level operating expenses: General and administrative (+) Research and development (+) Non-property level sales and marketing (+) Non-property level operations and support (-) Stock based compensation (-) Depreciation and amortization Non-property level operating expenses Cash contribution: Cash used in operating activities (+) Cash paid for restructuring costs (+) Non-property level operating expenses Cash contribution ³ Revenue Cash contribution margin $ $ $ $ $ $ $ $ $ Q1 2022 30,440 (21,138) 9,302 165,572 110,967 23,397 (70,062) 95,510 S 9,302 202,177 S 12,401 S 95,510 (17,774) (19,225) 202,177 S 281,852 S (189,776) S 4% S S S Q2 2022 37,966 (27,621) 10,345 184,686 (81,568) 103,118 117,629 27,419 10,345 103,118 (20,380) (21,008) 217,123 2,363 217,123 44,733 355.905 $ 13 % $ (174,753) $ $ $ $ $ $ $ Q3 2022 44,614 (33,549) 11,065 109,940 203,680 $ (93,740) 128,951 28,912 11,065 109,940 (23,212) (22,826) 232,830 3,477 232,830 $ 68,767 412,977 $ 17% (167,540) $ $ $ $ $ $ Q4 2022 51,224 $ (38,752) 12,472 211,081 (101,157) 109,924 28,896 12,472 132,445 $ 109,924 (22,957) (23,911) 236,869 3,712 236,869 91,566 $ (149,015) $ 461,083 $ 20 % $ $ $ $ Q1 2023 57,599 (43,610) 13,989 218,971 (110,539) 108,432 128,209 27,851 13,989 108,432 (28,457) (25,329) 224,695 5,309 224,695 96.190 $ $ 19 % $ (133,814) $ $ $ $ $ 501,355 $ Q2 2023 63,416 (47,444) 15,972 $ 217,176 (115,094) 102,082 127,101 25,326 15,972 3,499 213,509 $ 102,082 (31,661) (25,311) 213,509 $ 98,736 (118,272) $ 537,436 $ 18% $ $ $ $ Note: See prior page for quarterly figures. TTM calculated as the sum of the prior four quarters (e.g. TTM Q1 2023 = Q2 2022 + Q3 2022 + Q4 2022 + Q1 2023). Cash provided by (used in) operating activities includes the benefit of FF&E Allowance Realized, and therefore, Cash Contribution and Cash Contribution Margin include the benefit of FF&E Allowance Realized. (1) Composed of channel fees. (2) Composed of customer service, laundry/consumables, maintenance and utilities and insurance included in operations and support. (3) Excludes restructuring costs. Q3 2023 71,040 (22,349) 19,633 213,727 (57,895) 95,368 121,636 23,734 19,633 95,368 (20,332) (13,254) 205,173 (98,961) 2,385 205,173 108,597 573,806 19% 24#25Disclaimer Use of Non-GAAP Financial Measures Sonder supplements its consolidated financial statements presented in accordance with generally accepted accounting principles in the United States ("GAAP") by providing additional financial measures that are not prepared in accordance with GAAP, including Free Cash Flow, Free Cash Flow Margin, Cash Contribution and Cash Contribution Margin. Further information about these measures appears under "Key Terms" to the right. Sonder's management uses these non-GAAP financial measures, collectively, to evaluate ongoing operations and for internal planning and forecasting purposes. Sonder believes that these non-GAAP financial measures are useful in evaluating its operating performance, and may assist investors in comparisons with other companies, some of which use similar non-GAAP financial information to supplement their GAAP results. However, Sonder's definitions may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar measures. These non-GAAP financial measures should not be viewed in isolation or as a substitute for, or superior to, measures prepared in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures. Sonder has not reconciled consolidated Free Cash Flow guidance to projected consolidated GAAP cash provided by (used in) operating activities because Sonder does not provide guidance on GAAP cash provided by (used in) operating activities or the reconciling items between Free Cash Flow and GAAP cash provided by (used in) operating activities, as a result of the uncertainty regarding, and the potential variability of, certain of these items. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort. Sonder Key Terms Total Portfolio Total Portfolio represents Live Units plus Contracted Units. This includes any unit that has a signed real estate contract, regardless of whether or not the unit is available for guests to book. This excludes any units that have been exited (i.e., the lease was terminated or allowed to expire). Live Units are defined as units which are available for guest bookings on Sonder.com, the Sonder app and other channels. Sonder pays rent (or utilizes pre-negotiated abatement) and is able to generate revenue from these units. Contracted Units are units for which Sonder has signed real estate contracts, but are not yet available for guests to book. Sonder is not yet able to generate revenue from these units. Certain signed leases have contingencies or conditions that must be satisfied before we take over the units, and from time to time, we exclude some of these leases from our Contracted Units total based on our judgment about the likelihood that the contingencies or conditions will be satisfied. Occupancy Rate Occupancy Rate is defined as Occupied Nights divided by Bookable Nights, expressed as a percentage. Bookable Nights represent the total number of nights available for stays across all Live Units. This excludes nights lost to full building closures of greater than 30 nights. Occupied Nights represent the total number of nights occupied across all Live Units. Revenue per Available Room Revenue Per Available Room ("RevPAR") represents the average revenue earned per available night, and is calculated either by dividing revenue by Bookable Nights, or by multiplying Average Daily Rate by Occupancy Rate. Average Daily Rate ("ADR") represents the average revenue earned per night occupied and is calculated as revenue divided by Occupied Nights. Free Cash Flow Free Cash Flow ("FCF") is defined as cash provided by (used in) operating activities plus cash provided by (used in) investing activities, excluding the impact of restructuring charges, if any. Free Cash Flow Margin is defined as Free Cash Flow as a percentage of revenue. Reconciliation of Free Cash Flow to the most comparable GAAP measure can be found on pg 22. Cash Contribution Cash Contribution is defined as operating cash flow before non-property level expenses, excluding the impact of restructuring charges, if any. Cash Contribution Margin is defined as Cash Contribution as a percentage of revenue. Reconciliation of Cash Contribution to the most comparable GAAP measure can be found on pgs 23-24. 25#26Disclaimer (continued) About Sonder Sonder is revolutionizing hospitality through innovative, tech-enabled service and inspiring, thoughtfully designed accommodations combined into one seamless managed experience. Launched in 2014, Sonder provides a variety of accommodation options from spacious rooms to fully-equipped suites and apartments - found in over 40 markets spanning ten countries and three continents. The Sonder app gives guests full control over their stay. Complete with self-service features, simple check-in and 24/7 on-the-ground support, amenities and services at Sonder are just a tap away, making a world of better stays open to all. To learn more, visit www.sonder.com or follow Sonder on X (Twitter), Instagram or Linkedin. Download the Sonder app on Apple or Google Play. The information that can be accessed through hyperlinks or website addresses included herein is deemed not to be incorporated in or part of this presentation. Forward-Looking Statements This Investor Presentation contains a number of "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements about Sonder's forecasted revenue growth, costs, and cash flow (including Sonder's guidance for revenue and Free Cash Flow for Q4 2023, 2H 2023, and year ending December 31, 2023 and statements about potential cash contribution margin), statements about Sonder's addressable market, anticipated numbers of Live and Contracted Units, the statements regarding Sonder's goal of achieving positive Free Cash Flow without additional fundraising and its Cash Flow Positive Plan, including anticipated cost reductions, targeted capital light signings and potential cash flow improvements, statements about the scope, timing and anticipated impact of Sonder's portfolio optimization program, including any lease amendments and anticipated cost savings, anticipated travel demand, booking patterns, pricing trends, and other trends, expectations, and objectives discussed in this Investor Presentation, potential new markets and market penetration, innovation plans and initiatives, the success of Sonder's corporate travel efforts and other RevPAR initiatives, anticipated unit economics, expected seasonality, and other information concerning Sonder's possible or assumed future financial or operating results. These forward-looking statements are based on Sonder's management's current expectations, estimates, projections and beliefs, as well as a number of assumptions concerning future events. When used in this Investor Presentation, the words "estimates," "projected," "expects," "anticipates," "forecasts," "plans," "intends," "believes," "seeks," "may," "will," "should," "future," "proposed," "guidance," and variations of these words or similar expressions (or the negative versions of such words or expressions) are intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance, conditions or results, and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside Sonder's management's control, that could cause actual results to differ materially from the results discussed in the forward-looking statements. These risks, uncertainties, assumptions and other important factors include, but are not limited to: risks and uncertainties associated with Sonder's portfolio optimization program and Cash Flow Positive Plan, including the possibility that Sonder will not realize the anticipated cost savings, capital-light signings or cash flow improvements from these initiatives or any future cost-saving initiatives, or will need to engage in additional fundraising, and the risk that these initiatives or any future cost-saving initiatives will adversely affect relationships with property owners, employee retention, effectiveness and hiring or other aspects of Sonder's business; potential negative impacts on Sonder's financial results as a result of changes in travel, hospitality, and real estate markets, including the possibility that travel demand and pricing do not recover to the extent anticipated, particularly in the current geopolitical and macroeconomic environment; potential inability to negotiate satisfactory leases or other arrangements to operate new properties, onboard new properties in a timely manner, or renew or replace existing properties on attractive terms, and the possibility of lease terminations prior to scheduled expirations or the failure of lease contingencies; possible delays in real estate development and construction projects related to Sonder's leases, or other delays in generating revenues from new properties; the possibility that Sonder may not benefit from any market recovery to the extent it anticipates; the possibility that RevPAR initiatives will not achieve the desired results and that future pricing and/or occupancy will be lower than anticipated; the possibility of higher than expected capital expenditures, property-related costs or other operating expenses and unanticipated conditions or incidents at leased properties; risks associated with Sonder's relationships with and reliance upon real estate owners, OTAS and other third parties, and their performance of their obligations; changes in applicable laws or regulations, including legal, tax or regulatory developments, and the im act of any litigation or other legal or regulatory proceedings; the possibility that Sonder may be adversely affected by other economic, business and/or competitive factors, including the additional risks associated with operating internationally; the possibility that Sonder will be unable to effectively manage its growth; Sonder's success in retaining or recruiting officers, other employees and directors; potential delays or difficulties introducing new or upgraded amenities, services or features; potential inability to continue meeting the listing standards of Nasdaq; risks related to the impact of public health crises; and other risks and uncertainties described under the heading "Risk Factors" in Sonder's most recent Quarterly Report on Form 10-Q filed with the SEC on August 9, 2023, Annual Report on Form 10-K filed with the SEC on March 16, 2023, and subsequent SEC filings. You are cautioned not to place undue reliance upon any forward-looking statements, which speak only as of the date made. Except as required by law, Sonder does not undertake any obligation to update or revise its forward-looking statements to reflect events or circumstances after the date of this Investor Presentation. Additional risks and uncertainties are identified and discussed in Sonder's reports filed and to be filed with the SEC and available on the SEC's website at www.sec.gov. Sonder 26#27Sonder Investor Relations: [email protected] Media: [email protected] Sonder Maisonneuve, Montreal 27

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