STRATEGY UPDATE - DIGITAL BANKING

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#1Vakrangee सशक्त परिवर्तन Vakrangee Limited "Vakrangee Corporate House", Plot No. 93, Road No. 16, M.I.D.C, Marol, Andheri (East), Mumbai 400093, Maharashtra W: www.vakrangee.in | L: +91 22 2850 3412 / +91 22 6776 5100 F: +91 22 2850 2017 | CIN: L65990MH1990PLC056669 June 02, 2022 To, Department of Corporate Relationship BSE Ltd. Phiroze Jeejeebhoy Towers, Dalal Street, Fort, Mumbai-400001 Dear Sir/Madam, Corporate Relationship Department National Stock Exchange of India Ltd. Exchange Plaza, C-1, Block G, Bandra Kurla Complex, Bandra (East), Mumbai - 400051 Sub.: Update on Schedule of Analyst/ Investor meet under SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. Ref.: Vakrangee Limited - Scrip Code - 511431/VAKRANGEE In furtherance to our intimation dated 31st May, 2022 regarding Schedule of Analyst/ Investor meet, please find enclosed herewith the Corporate Presentation considered in the Analyst/Investor meet. The said Corporate Presentation is also made available on Company's Website www.vakrangee.in. Kindly take the above on your record. Thanking you, Yours faithfully, For Vakrangee Limited AKRANGE MUMBAI GEE ED LIM Sachin Khandekar Company Secretary (Mem. No.: A50577) Encl: A/a#2Vakrangee सशक्त परिवर्तन THE ASSISTED DIGITAL CONVENIENCE STORE Vakrangee Kendra CORATES CORESPONDENT) CUSTOMER SERVICE POINT BANK LOGO BC POINT ATM Vakrangee अब पूरी दुनिया पड़ोस में TAIM always whol Re + Feer growt e glaur Bharat Easy India Ka Super App Powered by Vakrangee BANKING FINANCIAL SERVICES INSURANCE ATM ONLINE SHOPPING ASSISTED ONLINE PHARMACY BILL PAYMENT & RECHARGES ASSISTED ONLINE TRAVEL SERVICES ASSISTED ONLNE EDUCATION "GO TO MARKET PLATFORM": BUILDING INDIA'S LARGEST LAST MILE DISTRIBUTION PLATFORM VAKRANGEE LIMITED CORPORATE PRESENTATION ONLINE AGRICULTURAL PRODUCTS & SERVICES#3Vakrangee सशक्त परिवर्तन DISCLAIMER This presentation has been prepared by Vakrangee Limited ("Vakrangee" or "VL" or the "Company") solely for your information and for your use and may not be taken away, reproduced, redistributed or passed on, directly or indirectly, to any other person (whether within or outside your organization or firm) or published in whole or in part, for any purpose. By attending this presentation, you are agreeing to be bound by the foregoing restrictions and to maintain absolute confidentiality regarding the information disclosed in these materials. The information contained in this presentation does not constitute or form any part of any offer, invitation or recommendation to purchase or subscribe for any securities in any jurisdiction, and neither the issue of the information nor anything contained herein shall form the basis of, or be relied upon in connection with, any contract or commitment on the part of any person to proceed with any transaction. The information contained in these materials has not been independently verified. No representation or warranty, express or implied, is made and no reliance should be placed on the accuracy, fairness or completeness of the information presented or contained in these materials. Any forward-looking statements in this presentation are subject to risks and uncertainties that could cause actual results to differ materially from those that may be inferred to being expressed in, or implied by, such statements. Such forward-looking statements are not indicative or guarantees of future performance. Any forward-looking statements, projections and industry data made by third parties included in this presentation are not adopted by the Company and the Company is not responsible for such third party statements and projections. This presentation may not be all inclusive and may not contain all of the information that you may consider material. The information presented or contained in these materials is subject to change without notice and its accuracy is not guaranteed. Neither the Company nor any of its affiliates, advisers or representatives accepts liability whatsoever for any loss howsoever arising from any information presented or contained in these materials. THIS PRESENTATION IS NOT AN OFFER OF SECURITIES FOR SALE IN THE UNITED STATES OR ELSEWHERE. 2#4Vakrangee सशक्त परिवर्तन Company Overview Strategy Update Results Performance Update Demerger Update Update on Sustainability ESG Initiatives Update on Awards & Recognition Board of Directors Team Annexure : Kendra Evolution TABLE OF CONTENTS 04 . 17 25 33 37 41 43 46 3#5Vakrangee सशक्त परिवर्तन COMPANY OVERVIEW 4#6Vakrangee सशक्त परिवर्तन NEXTGEN VAKRANGEE KENDRA – SCOPE OF SERVICES - Banking, ATM & Insurance SBM bank NPCI▸ fio de Union Bank भारतीय राष्ट्रीय भुगतान निगम NATIONAL PAYMENTS CORPORATION OF INDIA बैंक ऑफ़ बड़ौदा Bank of Baroda LIC HDFC Life HDFC ERGO भारतीय जीवन बीमा निगम TMSURANCE CO Sarutha ke jiyo! Financial Services / Fintech E-Commerce/Online Travel AngelOne | ΤΑΤΑ AIG LENDINGKAT amazon Jio INSURANCE Think Cash, Think Lendingkart Group! JIFFY LenDen TransUnion CIBIL BigHaat tsi yatra ONE STOP AGRO STOR Partners in redBus & Hospitality B BHARAT BILLPAY Tele Medicine/Pharmacy VvHealth MediBuddy by aetna Take it easy PharmEasy PAN INDIA PRESENCE : 84% IN TIER 4-6 LOCATIONS Vakrangee Kendra (CORPORATE PUSINESS CORRESPONDENT) सेवाकेन्द्र CUSTOMER SERVICE POINT BANK LOGO BC POINT . 5,510 POSTAL CODES 564 DISTRICTS 22,042 LAST MILE PHYSICAL OUTLETS getm 9 पोट में BharatEasy "GO TO MARKET PLATFORM": BUILDING INDIA'S LARGEST LAST MILE DISTRIBUTION PLATFORM Yak PHYSICAL+ DIGITAL ECO-SYSTEM ~25 MN ACTIVE CUSTOMER BASE ~US$ 6.2 BN ANNUALIZED GROSS TRANSACTION VALUE 5#7Vakrangee सशक्त परिवर्तन Our Presence NEXTGEN VAKRANGEE KENDRA - PERFORMANCE UPDATE VAKRANGEE : PHYSICAL + DIGITAL ECO-SYSTEM "GO TO MARKET PLATFORM": BUILDING INDIA'S LARGEST LAST MILE DISTRIBUTION PLATFORM Our Platform - Key KPIs Total No. of Outlets Presence in States/UTS Presence in districts Presence in Tier IV & VI 22,042 32 564 ~84% Total Transactions - FY22 Total GTV - FY22 ~128.0 mn ~*4,74,758 mn No. of Active Customers ~25 mn No. of ATMs Total Transactions - FY22 Total GTV - FY22 Presence in Tier IV & VI ATM Service 5,880+ ~53.2 mn ~₹ 1,13,511.1 mn ~77% No. of Account opened Total Transactions - FY22 Banking Service ~2.68 mn ~69.7 mn Note: GTV Gross Transaction Value Total GTV - FY22 ~3,52,253.0 mn 9#8Vakrangee ATM सशक्त परिवर्तन NEXTGEN VAKRANGEE KENDRA - SCOPE OF SERVICES BANK BFSI & ATM SERVICES भारतीय रिज़र्व बैंक Reserve Bank of India NPCI भारतीय राष्ट्रीय भुगतान निगम India's Central Bank NATIONAL PAYMENTS CORPORATION OF INDIA (White Label ATM License) ATM Cash Withdrawal Non-Financial Transactions FINANCIAL SERVICES 40 INSURANCE BANKING ↑ * AngelOne JIFFY GOODWILL EQUITY COMDITY CURRENCY ΤΑΤΑ LIC AIG भारतीय जीवन बीमा निगम LIFE INSURANCE CORPORATION OF INDIA INSURANCE Opening of Online Demat & tu TransUnion CIBIL LENDINGKAT India Shelter Trading Account Think Cash, Think Lendingkart Group! ADITYA BIRLA CAPITAL HDFC Home Loans LenDen EKO/- shubham Life ☑ Sar utha ke jiyo! HDFC ERGO Atal Pradhan Mantri Suraksha Bima Yojana Pension Yojana ADITYA BIRLA CAPITAL Pradhan Mantri Jeevan Jyoti Bima Yojana Health Insurance Cigna बैंक ऑफ बडौदा Bank of Baroda CRGB SBM bank NSDL Payments Bank यूनियन बैंक Union Bank इंडिया STEET Andhra 1) कार्पोरेशन Corporation India पंजाब नेशनल बैंक पpnb punjabnational bank इंडियन बैंक Indian Bank बैंक ऑफ़ इंडिया 4. इलाहाबाद ALLAHABAD Bank of India Relationships beyond banking. Other PSUs Money Transfer Lead Generations of Personal / Home / Business Loans Pan Card Service CIBIL Score service Life Insurance General Insurance Health Insurance Account Opening Cash Withdrawal/Deposit services Other Banking services 7#9Vakrangee सशक्त परिवर्तन NEXTGEN VAKRANGEE KENDRA - SCOPE OF SERVICES ASSISTED E-COMMERCE SERVICES BUY ONLINE SHOPPING ASSISTED TOTAL HEALTHCARE RECHARGE & BILL PAYMENTS ASSISTED ONLINE TRAVEL SERVICES amazon vHealth MediBuddy by aetna V B BHARAT BILLPAY tsi Partners in Travel & Hospitality Jio CyberPlat yatra redBus BigHaat.com ONE STOP AGRO STORE Take it easy PharmEasy (Only for Rajasthan) Online Shopping of Goods Telemedicine services Online Shopping of Medicines Mobile/DTH Recharge Bill Payments E-Mitra services in Rajasthan Train Ticket Booking Bus Ticket Booking Flight/Hotel Ticket Booking Online Agriculture Product & Services ONLINE AGRICULTURAL PRODUCTS & SERVICES 8#10Vakrangee सशक्त परिवर्तन E-COMMERCE MARKETING INITIATIVES Vakrangee ज युद्धि ATM Vakrangee Kendra 00000000000000000 GREAT INDIAN FESTIVAL अब इंडिया की खुशियों के बीच बजट नहीं आएगा angee Link to the Co-Branded Advertisement Campaign - Amazon & Vakrangee : https://www.youtube.com/watch?v=MPtZ_c62 Odg https://www.youtube.com/watch?v=- AJarKHI94c ALICMONT बेहतरीन डील टॉप amazon Amazon Easy point, pilot at Vakrangee Kendra amazonin GREAT INDIAN FESTIVAL सारी डील्स अब अपने नज़दीकी वक्रांगी केंद्र पर उपलब्ध Köhnoor HUGGIES मोबाइल बड़े उपकरण रोज़ का ज़रूरी सामान 40 % 75 80% amazon easy Vakrangee▷ ATM GET GREAT DEALS ON AMAZON EASY अपने नज़दीकी वक्रांगी केंद्र का पता करने के लिए 1800-266-1199 पर मिस्ड कॉल दें प्रतिनिधित्व के लिए उ 9#11Vakrangee सशक्त परिवर्तन FORMATS OF NEXTGEN VAKRANGEE KENDRA NEXTGEN VAKRANGEE KENDRA: GOLD, SILVER AND BRONZE MODEL Update on Nextgen Vakrangee Kendra Model:- As the Bouquet of services have increased over the last few years, the viability of the kendra has increased on a standalone basis resulting into an Exclusive store format. Key Mandatory features have been added in the Nextgen Model - CCTV, Digital Signage & Pinpad device for all kind of payment mode. Nextgen Vakrangee model includes standardized Look & Feel and Branding as designed by renowned Store Brand consultants Lewis & Hickey. Gold Kendra Minimum area of 300 sq. ft. Four counters, owner desk and ATM Silver Kendra Bronze Kendra Minimum area of 100 sq. ft. Two counters and ATM Minimum area of 65 sq. ft. Type 1: One counter and ATM Type 2: One Counter and Micro ATM Type 3: Only ATM 10 10#12Vakrangee सशक्त परिवर्तन STORE EXCLUSIVITY & CONSISTENT BRANDING ATM IN OUTLET CENTRALIZED MONITORING SYSTEM DIGITAL ADVERTISING PIN-PAD DEVICES 668 Vakrangee Kenda Pic ATM NEXTGEN VAKRANGEE KENDRA - KEY FEATURES KEY FEATURES • Exclusive store model with same service level and same Customer experience Standardized layout & design by L&H (Lewis & Hickey) Uniform and Consistent Branding for Higher brand recall and visibility ATM at store and located within the store Potential to enhance the footfalls significantly Additional stream of revenues for both the Franchisee and the company Centralized CCTV system Better Security at the store Full compliance with RBI guidelines to maintain more than 90 days video recording back up Digital Signage to enable centrally monitored advertisement campaigns To enhance the interaction between Customers and Partners Focus to initiate advertising revenue To enable various kinds of payment modes at any Vakrangee Kendra Integration in process to start accepting RuPay / Debit/Credit card payments 11#13Vakrangee सशक्त परिवर्तन Vakrangee Vakrangee Kendra ATM वक्रांगी केंद्र NEXTGEN VAKRANGEE KENDRA MODEL Vakrangee the Kendra ATM Testue 9 12 12#14Vakrangee सशक्त परिवर्तन HUGE UNTAPPED MARKET: OVERALL MARKET POTENTIAL Gujarat 6,03,83,628 Daman & Diu 2,42,911 Dadra & Nagar Haveli 3,42,853 Jammu & Kashmir 1,25,48,926 Himachal Pradesh 68,56,509 Punjab Chandigarh 2,77.04.236 10.54.686 Uttarakhand Haryana 1.01.16,752 2.53,53,081, NCT of Delh 1,67,53,235 Rajasthan 6,86,21,012 Goa 14,57,723 64,429 Maharashtra 11,23,72,972 Kamataka 6,11,30,704 P-Puducherry Sikkim 6,07,688 Arunachal Pradesh 13,82,611 Assam 3,11.69,272 Nagaland 19,80,602 Uttar Pradesh 19,95,81,477 Bihar 10.38,04,637 Meghalaya 29.64.007 Manipur 27/21,756 Jharkhand 3,29,66,238 West Bengal 9,13,47,736 Tripura 36,711032 Mizoram 10.91.014 Madhya Pradesh 7,25,97,565 Chhattisgarh 2,55,40,196 Andhra Pradesh 8,46,65,533 P P Tamil Nadu 12,44,464 7,21,38,958 P Kerala 3,33,87,677 Orissa 4,19,47,358 POPULATION 1 00 00 000 AND BELOW 1 00 00 001-2 50 00 000 2 50 00 001-5 00 00 000 5 00 00 001-10 00 00 000 10 00 00 001 AND ABOVE Total Population 1,21,01,93,422 Males Females 62,37,24,248 58,64,69,174 3,79,944 POPULATION 1.35 BILLION POLLING STATIONS 1 MILLION TOTAL NO OF VILLAGES 6,62,986 TOTAL NO OF GRAM PANCHAYAT 2,53,268 TOTAL NO OF URBAN WARDS 75,535 TOTAL OUTLET POTENTIAL 3,28,803 13 13#15Vakrangee सशक्त परिवर्तन NextGen Outlet Estimated Revenue Per Store NextGen Outlet Estimated Commission Sharing Ratio NextGen Outlet Estimated Profit Margins % NextGen Outlet Estimated Capex for Franchisee & Breakeven STORE ECONOMICS OF A NEXTGEN KENDRA 1111 Avg. Revenue per Month Rs. 80k 100k* Ranging from 65:35 to 80:20 based on Service Type Vakrangee Margins Operational Gross Level – 18-20% Sustainable EBIDTA Level - 15-16% Total Capital Employed for Franchisee - Rs. 1.0 1.5 mn Breakeven Period In Months - 18-24 Note: * Estimate Based on a mature store. Maturity is considered as more than 12 months old outlet. 14#16Vakrangee सशक्त परिवर्तन OUR PROPRIETARY TECHNOLOGY PLATFORM SERVICES PROVIDED THROUGH REAL-TIME INTEGRATION WITH PARTNER SYSTEMS BANK-CORE BANKING SERVER ALL PARTNER SYSTEM (e-Commerce, e-Governance, Insurance, Financial Services & Logistics) Customer Vakrangee Kendra Management System Internet Connectivity Vakrangee III Kendra ACCOUNTS TO BE MAINTAINED FOR REAL-TIME SETTLEMENT BANK SETTLEMENT ACCOUNT VAKRANGEE WALLET ACCOUNT ATM SETTLEMENT ACCOUNT Technology Technology platform integrated with CBS of various banks, delivering real-time & interoperable banking access Biometric authentication enabling quick KYC and paper less banking Integration with all partner systems across E- Commerce, E-Governance, Insurance and Logistics Technical Support Available - Resources at block level trained to handle day-to-day IT glitches and troubleshooting Internet Connectivity Seamless connectivity through V-SAT or Broadband Internet Security Specifications Defined User Policy -Authentication required for each and every user of the server; Secured and safe transactions 15#17Vakrangee सशक्त परिवर्तन WHITE LABEL ATM - OPPORTUNITY India ranks low in the world in terms of ATM Density. We have ATM density of 210 ATMs per Million whereas developed countries like Canada have 2,141 ATMs per Million. Low ATM Penetration in Tier 3, 4, 5 and 6 cities creates Huge opportunity for WLAs to bridge the gap between Urban and Rural India As on March 2022, India had ~258,000 ATMs Vakrangee is 3rd largest ATM Deployer in Rural India RBI WLA license to Vakrangee - • Minimum of 1,000 WLAs to be deployed per year Maintain ATM deployment ratio of 1:2:3 (Metro/Urban : Semi Urban : Rural) BENEFITS OF VAKRANGEE WLAS OVER OTHER PLAYERS Sr. No. Operating Cost Vakrangee Peers 1 Rent Expense ✓ 2 Civil Work & Interiors ✓ ✓ • 3 Internet Connectivity ✓ ✓ 4 Cash Management Charges ✓ ✓ 5 ATM Operational Costs ✓ ✓ 6 Security Guard ✓ • COMPETITIVE ADVANTAGES VAKRANGEE MODEL COST SYNERGIES No requirement of security guard as the ATM is located inside the Vakrangee Kendra & monitored through centralized CCTV Sharing of Civil Work, Internet Connectivity, Rent and Electricity expenses CRA activity performed by Franchisee. No additional CRA Cost and dependency for First Line of Maintenance (FLM) calls 16#18Vakrangee सशक्त परिवर्तन STRATEGY UPDATE 17#19Vakrangee सशक्त परिवर्तन STRATEGY UPDATE - DIGITAL BANKING DIGITAL BANKING : MOVING TOWARDS NEO BANK - VAKRANGEE WELL PLACED TO ENTER THE NEO BANKING SEGMENT While currently nascent, the Indian Neobanking userbase is expected to grow fast - at 80%+ yearly till FY26 Indian digital banking userbase In Mn, FY 2017, 2021, 2026P Estimates +x% CAGR Opportunities ~45 Mn FY 2017 +35% ~150 Mn FY 2021 Indian Neobanking userbase In Mn, FY 2017, 2021, 2026P Estimates +7% 190-240 Mn FY 2026P +x% CAGR ~40-50 Mn +82% 0 FY 2017 ~2.5 Mn FY 2021 Souíce(s): India Post, Primary Research, RedSeer Estimates FY 2026P Underpenetrated Rural market: Last Mile Retail Customer Base Lack of trust within the current user base. Therefore, Physical Presence & Assistance is a Key Differentiator Diversified service offerings: BFSI Services like Demat, MFs, insurance, and lending Opportunity to tap into the MSME market 18#20Vakrangee सशक्त परिवर्तन STRATEGY UPDATE - DIGITAL BANKING MOVING TOWARDS TRANSITIONING INTO A NEO BANK - VAKRANGEE WELL PLACED TO ENTER THE NEO BANKING SEGMENT Number of Bank Accounts Opened PERFORMANCE FOR BANKING SERVICES Q4 FY2021-22 FY2021-22 ~ 1.1 MILLION ~ 2.7 MILLION Number of Transactions ~18.8 MILLION ~69.7 MILLION Total Transaction Value ~94,717.4 ~3,52,253.0 MILLION MILLION KEY DIFFERENTIATORS : DIGITAL AS WELL AS PHSYICAL ECO-SYSTEM IN PLACE TILL THE LAST MILE STRONG EXISTING RETAIL & MSME CUSTOMER BASE PRIMARILY RURAL FOCUSSED STRONG FOCUS ON USER EXPERIENCE, PHYSICAL ASSISTANCE & AFFORDABLE PRICING 19#21Vakrangee • सशक्त परिवर्तन STRATEGY UPDATE - DIGITAL BANKING VAKRANGEE WELL PLACED TO ENTER THE NEO BANKING SEGMENT BFSI SERVICES : DEMAT & STOCK BROKING SERVICES PERFORMANCE FOR PILOT PROJECT: ONLINE DEMAT & TRADING ACCOUNT OPENING 2,378 Q3 FY2021-22 12,892 10,514 Q4 FY2021-22 Full Year FY2021-22 Q4 FY2021-22 FY2021-22 Number of Demat Accounts Opened - Number of Demat Accounts Opened - 10,500+ 12,890+ Number of Outlet Transacted in PILOT Phase - 3500+ No. of Accounts Opened Recently launched an online Demat & trading account services on Pilot basis in December, 2021 to enable seamless online digital demat account opening services for the customers. The company has rolled out the pilot across 3,500 outlets on Pan India basis. The Service is available on both Digital Platform (BharatEasy App) as well as Physical network of Vakrangee kendras. • Services would be rolled out now across the entire Network in the current FY2022-23. 20 20#22Vakrangee सशक्त परिवर्तन STRATEGY UPDATE - DIGITAL HEALTHCARE Digital (eHealth) Healthcare Opportunity: eHealth sector has been witnessing rapid growth, whereas the overall penetration rates across segments still remain low, providing Huge Long Term Growth potential !! eHealth Market GMV1 India eHealth Penetration USD Bn, 2018-20 Annual Growth Rate 2018 2020 %, 2018, 2020 ePharma & eHealth Penetration- Global Benchmarks %, 2020 0.5 +122% 1.0 +39% 1.4 2.9% 2.9% 1.6% 1.3% 1.0% 6.4% 0.6% 0.3% 0.1% 1.1% 2.9% 2018 2019 2020 ~70% of the maret was led by metro cities in 2020, although the non-metro segment is growing much faster eHealth2 ePharma eOTC³ eDiagnostics eConsultation Source(s): RedSeer Research 10-15% 30-35% 21#23Vakrangee सशक्त परिवर्तन STRATEGY UPDATE - DIGITAL HEALTHCARE DIGITAL HEALTHCARE OPPORTUNITY: · • Current Rural consumer requires assistance to understand different healthcare services Limited availability of physical doctors in rural locations Lack of access to Health Infrastructure & Expert Consultation PERFORMANCE FOR PILOT PROJECT: LAUNCHED PILOT FOR HELATHCARE SERVICES IN 1,000+ OUTLETS IN Q4FY2021-22 2,137 1,068 Jan-22 Feb-22 7x 19,625 16,420 2.13 1.06 Mar-22 Q4 FY2021-22 Jan-22 No. of Transactions (In No.) 770% 19.62 16.42 Feb-22 Mar-22 Q4 FY2021-22 Gross Transactions Value (In Mn.) 22 22#24Vakrangee सशक्त परिवर्तन BHARATEASY MOBILE SUPER APP UPDATE Vakrangee would be launching an online digital platform to enable seamless services for the consumer at the comfort of their homes. Through this, company has evolved into the unique 020 (Online to Offline) platform, whereby there is Assistance available through the Physical Kendra network along with Digital Online Services. The Company would be launching an All in one : "BharatEasy" Mobile Super App based business platform. (Currently Beta Trial Version has been launched) By downloading a single Vakrangee's BharatEasy Super App mobile application, our customers would get access to a wide array of Products and Services which would significantly reduce their requirement to switch between multiple apps. This would lead to superior customer experience and convenience for the customer. The Mobile super app platform would be offering various consumer products and services under one umbrella. Consumers would use it every day because our app would offer a seamless, multi-service, integrated, contextualized and efficient experience. BharatEasy India Ka Super App Create account. New to BharatEasy? Name Mobile Number Email Set Password Show Password Referral ID (optional) VK ID Continue Sign-In. Existing Customer? By continuing, you agree to Vakrangee's Conditions of Use & Privacy Policy Conditions of Use Privacy Policy Beta Version Trial Performance Data No of App Downloads No of Avg. Monthly Active Users Help Powered by Vakrangee No of Avg. Monthly Transacting Users Q4 FY2022 9,495 5,542 1,751 23#25Vakrangee सशक्त परिवर्तन BUSINESS MODEL: OUR UNIQUE OFFERING BharatEasy Mobile Super App Service Partners • Super App: Multi Category Offering • Online Shopping · Total Healthcare • Banking/Insurance / Money Transfer Bill Payments / Recharges Loan Products / Mutual Funds Travel / Entertainment / Events Agri Products Courier Services Online Education Customer Strong Value Proposition . All in One Super App Platform Access to Physical Store network - Trust & Comfort for Customers especially in Rural India Unique Convenience Features: Leveraging the Vakrangee Eco-System Store Pick Up Facility Pay at Store (Cash) • Order Return facility BharatEasy Indie Ka Super Asp • Vakrangee 1 Courier Pick up / Drop Facility Physical Assistance Available Grievance/Helpdesk Facility Vakrangee BANK LOGO Vakrangee Kendra Network • • Store Network Target - 75,000 outlets Targeted No. of Customers - ~80-100 mn 24 24#26Vakrangee सशक्त परिवर्तन RESULTS PERFORMANCE UPDATE 25#27Vakrangee सशक्त परिवर्तन RESULTS PERFORMANCE UPDATE REVENUE FROM OPERATIONS Key Highlights - Q4 FY2021-22 (Y-o-Y Basis) EBITDA In Rs Mn 1018.5 105.0% 2088.1 Q4 FY2020-21 Q4 FY2021-22 296.6 41.8% 420.5 Q4 FY2020-21 Q4 FY2021-22 PROFIT AFTER TAX (PAT) 207.9 44.9% 301.2 Q4 FY2020-21 Q4 FY2021-22 Key Highlights - Full Year FY2021-22 (Y-o-Y Basis) EBITDA PROFIT AFTER TAX (PAT) REVENUE FROM OPERATIONS In Rs Mn 3142.9 FY2020-21 147.8% 7786.9 976.2 FY2021-22 FY2020-21 62.6% 1586.9 627.9 74.4% FY2021-22 FY2020-21 1095.2 FY2021-22 26 46#28Vakrangee सशक्त परिवर्तन RESULTS PERFORMANCE UPDATE Strong Growth witnessed during Q4 FY2022 & Full Year FY2022 : Positive Witnessed strong Financial & Operational growth. Return to normalcy on the business front as E-commerce, Online Healthcare and other Financial services have become operational. Strong growth witnessed in Revenues due to increase in Number of outlets on a YoY basis as well as services becoming operational. Focus on New Verticals: Neo-Banking including Demat and Stock Trading Services, Digital Healthcare (eHealth) With a strong Physical as well as Digital eco-system in place till the last mile, Vakrangee is well placed to transition into Neo-banking segment. Launched a successful pilot for Digital healthcare services across 1,000+ outlets in Q4 FY2021-22. Registered a 700%+ growth on MoM basis during the said quarter. Launched a successful pilot for Demat services across 3,500+ outlets in Q4 FY2021-22. Planned Target for Future Growth: To Focus on Market Expansion & strengthen First Mover Advantage Aligned our Strategy with one of the Existing Service partner to expand our presence across the country in every Gram Panchayat level. To Fast pace our strategy and capture market to achieve our Long Term targets well ahead of targeted timelines through :- Launching Additional Franchisee incentive schemes through re-investing cash flows which would lead to quick payback for them as well as drive strong franchisee interest. Aggressive marketing on Pan India basis which would result in to Higher lead funnel for Franchisee acquisition. Near Term Profitability may get impacted as we re-invest our Operational cash flows for enhancing Franchisee incentives and increase our marketing spends. However, this strategic initiative shall lead to significant growth in profitability in the long run. Plan to achieve our Long Term Outlet expansion Target of 75,000 Next-Gen outlets within the next 12 -18 Months. 27 27#29Vakrangee सशक्त परिवर्तन Particulars (Rs. Mn.) Revenue from Operations Total Expenses EBIDTA Profit before Tax (PBT) Tax Expenses Profit after Tax (PAT) Earnings per Share (EPS Basic) CONSOLIDATED FINANCIAL STATEMENTS Key Profit & Loss Statement Items Q4 FY2021-22 Q4 FY2020-21 YoY% FY2021-22 2,088.1 1,018.5 105.0% 7,786.9 1,722.2 919.4 87.3% 6,393.7 420.5 296.6 41.8% 1,586.9 377.6 275.6 37.0% 1,415.5 76.4 67.7 12.9% 320.2 301.2 207.9 44.9% 0.28 0.20 40.0% 1,095.2 1.03 Key Balance Sheet Items Particulars (Rs. Mn.) FY2021-22 FY2020-21 Particulars (Rs. Mn.) FY2021-22 FY2020-21 Net Worth Share Capital Other Equity Total Debt 27,477.2 1059.5 26417.7 26,640.8 Fixed Assets 1,405.1 1,605.1 Other Non-Current Assets 6,023.4 6,029.9 1,059.4 Inventory 41.0 49.7 25,581.4 Trade Receivables 9,554.3 0.0 0.0 Cash & Cash Equivalents 567.2 11,203.1 212.8 Long Term Debt 0.0 0.0 Other Current Assets 11,768.6 9,655.7 Less: Trade Payables 365.0 341.4 Short Term Debt 0.0 0.0 Less: Other Current Liabilities 1,473.9 1,729.7 Other Non-Current Liabilities 43.5 44.4 Net Current Assets 20,092.2 19,050.2 Total Sources of Funds 27,520.7 26,685.2 Total Application of Funds 27,520.7 26,685.2 Fiscal Year (FY) is 12 months ending March 28#30Vakrangee सशक्त परिवर्तन VAKRANGEE KENDRA OUTLETS - PERFORMANCE UPDATE PERFORMANCE UPDATE FOR QUARTER ENDED MARCH, 2021 ~Rs. 126.6 Bn Quarterly Throughput on Vakrangee Platform - Q4 FY22 Transaction Value ~32.9 Mn Quarterly No. of Transactions on Vakrangee Platform - Q4 FY22 PERFORMANCE UPDATE FOR FULL YEAR FY2021-22 ~Rs.474.8 Bn Annual Throughput on Vakrangee Platform - FY22 Transaction Value ~128.0 Mn Annual No. of Transactions on Vakrangee Platform - FY22 Our Aim to become India's Largest Rural Consumption Platform 29 29#31Vakrangee सशक्त परिवर्तन E-Commerce ATM BFSI * 7,110 VAKRANGEE KENDRA OUTLETS - PERFORMANCE UPDATE Full Year FY2021-22 - GMV/THROUGHPUT CONTRIBUTION (RS. MN.) Margin Profile % 1,13,511 2-15% Rs. 17/ Fin Txn 3,54,138 0.25 -0.40% BFSI and ATM services witnessed robust QoQ as well as YoY growth as we get back to pre-covid growth path. E-Commerce, Online Healthcare and Other services have now become operational and have witnessed YoY growth and is improving. * E-Commerce includes online Shopping, Online Pharmacy, Travel Ticket Booking, Logistics & other Services 30#32Vakrangee सशक्त परिवर्तन CASE STUDIES: NEXTGEN TOP PERFORMERS SHAWAN ALI PREM SHANKAR JAT KAJALBEN PATEL DEEPAK KUMAR Franchisee - SHAWAN ALI from a Tier-3 location of Uttar Pradesh have Earned *1,17,114 in just month from BFSI - Banking Services Franchisee - PREM SHANKAR JAT from a Tier-6 location of Rajasthan have Earned 1,53,958 in just month from ATM Services Franchisee - KAJALBEN PATEL from a Tier-2 location of Gujarat have Earned * 90,160 in one month from BFSI-DMT Services - Franchisee DEEPAK KUMAR from a Tier-3 location of Haryana have Earned * 8,15,847 in just month from Healthcare Services Number of Accounts Opened - 53 Total Transaction Value - *3,04,31,630 Number of Financial Transaction - 13,348 Total Transaction Value - *1,24,36,900 Number of Transactions - 4,096 Total Transaction Value - 1,40,22,953 Number of Plans Sold - 2,494 Total Transaction Value - **24,94,000 DANIEL THINSEEN Note: The income includes commission & incentives. Franchisee - DANIEL THINSEEN from a Tier-6 location of North East have Earned 49,250 in just month from Online Demat Account Opening Services Number of Account Opened - 255 31#33FOCUSSED TO BUILD PAN-INDIA PRESENCE COVERING 100% POSTAL CODES Vakrangee Within 12-18 Months - - 75,000+ Outlets 19,000+ Postal codes - 36 States / UTS - ~70% Tier V & VI 740 + Districts Q4 FY 2021-22 - - 22,042 Outlets 32 States / UTS - 564 Districts - - 5,510 Postal codes - 84% Tier IV & VI With Exclusive Branded Format Stores, Consistent Service Experience & Strong Brand Recall 32#34Vakrangee सशक्त परिवर्तन DEMERGER UPDATE 33#35. Vakrangee सशक्त परिवर्तन DEMERGER UPDATE • As on June 19, 2021 the Board of Directors of Vakrangee Limited had approved Demerger of its digital Division. However, The Board of Directors have now after due deliberations and detailed discussions, taking into consideration the best interest of all its stakeholders, have finally decided to demerge its E-Governance and IT/ITES division. Whereas the digital division will continue to be part of the current listed entity Vakrangee Limited. The Company has received the approval for demerger from Stock Exchanges and has filed the application for NCLT approval. BOARD DECISION ON DEMERGER: VAKRANGEE TO RESTRUCTURE ITS BUSINESS FOR SHAREHOLDER VALUE CREATION TO DEMERGE ITS NON CORE BUSINESS OF E-GOVERNANCE AND IT/ITES AS A SEPARATE ENTITY TO BE LISTED Demerger to unlock the potential of the Core Vakrangee kendra Business in the current Listed entity. Current Listed Entity "Vakrangee Limited" to consist of existing business of Vakrangee Kendra physical outlets as well as Digital platform of BharatEasy Mobile Super app. Vakrangee Kendra Business is Retail centric Consumer facing business. It is an Asset Light, High return on capital business and thereby will get the proper representation post the Demerger. The Demerger will enable both the Companies to enhance business operations by streamlining operations, more efficient management control and outlining independent growth strategies. 34#36Vakrangee सशक्त परिवर्तन PRE-DEMERGER PROPOSED DEMERGER STRUCTURE POST- DEMERGER ARRANGEMENT 1 VAKRANGEE LIMITED - CURRENT LISTED ENTITY POST- DEMERGER ARRANGEMENT TO INCLUDE :- • VAKRANGEE KENDRA BUSINESS (PHYSICAL OUTLETS) BHARATEASY MOBILE SUPER APP (DIGITAL PLATFORM) KEY FEATURES: ASSET LIGHT BUSINESS MODEL SCALABLE FRANCHISEE MODEL HIGH RETURN ON CAPITAL FREE CASH FLOW POSITIVE Vakrangee सशक्त परिवर्तन 2 VL E-GOVERNANCE & IT SOLUTIONS BUSINESS DIVISION - TO BE LISTED TO INCLUDE :- E-GOVERNANCE BUSINESS IT/ITES BUSINESS IT EQUIPMENT PROCUREMENT & TRADING SERVICES KEY FEATURES: PROJECT BASED BUSINESS CAPITAL INTENSIVE BUSINESS WORKING CAPITAL INTENSIVE 35#37Vakrangee सशक्त परिवर्तन VAKRANGEE KENDRA BUSINESS - POST DEMERGER POST DEMERGER : VAKRANGEE LIMITED TO EMERGE AS PURE RETAIL CONSUMER CENTRIC BUSINESS RETAIL CONSUMER CENTRIC BUSINESS STRONG RURAL BRAND PRESENCE UNIQUE PHYSICAL + DIGITAL PLATFORM ASSET LIGHT MODEL SCALABLE FRANCHISEE LED MODEL DEBT FREE BALANCE SHEET HIGH RETURN ON CAPITAL FREE CASH FLOW POSITIVE HIGH RETURN ON EQUITY VAKRANGEE LIMITED TO EMERGE AS ONE OF INDIA'S LARGEST RURAL DISTRIBUTION PLATFORM ALONG WITH DIGITAL PLATFORM OF BHARATEASY MOBILE SUPER APP 36#38Vakrangee सशक्त परिवर्तन UPDATE ON SUSTAINABILITY ESG INITIATIVES 37#39Vakrangee सशक्त परिवर्तन SUSTAINABILITY ESG PERFORMANCE UPDATE VAKRANGEE EARNS BRONZE CLASS SPOT IN SUSTAINABILITY YEARBOOK 2022 BY S&P GLOBAL • • • Sustainability Award Bronze Class 2022 S&P Global Vakrangee Limited has been honored to be included in this year's Sustainability Yearbook 2022, published by S&P Global. Vakrangee has earned a "S&P Global Bronze Class" spot in the yearbook and has score 77 ESG Score (S&P Global Scores) in the Corporate Sustainability Assessment (CSA) survey. The Sustainability Yearbook 2022, published by S&P Global is one of the world's most comprehensive publications providing in-depth analysis on corporate responsibility. This annual ranking showcases the sustainability performance of the world's largest companies in each industry as determined by their score in the annual Corporate Sustainability Assessment (CSA). In 2022 S&P Global has assessed over 7,500 companies across 61 industries this year. Link for Sustainability Yearbook 2022: https://vakrangee.in/pdf/Policies- PDF/SP%20Global_sustainability_yearbook_2022.pdf 38#40Vakrangee सशक्त परिवर्तन SUSTAINABILITY ESG PERFORMANCE UPDATE VAKRANGEE RECOGNIZED AS A ESG GLOBAL 50 TOP RATED COMPANY BY SUSTAINALYTICS SUSTAINALYTICS Moinstar company ESG GLOBAL 50 TOP RATED 2022 SUSTAINALYTICS ai Momingstar company ESG INDUSTRY TOP RATED 2022 • Vakrangee Limited has been identified as a top ESG performer out of more than 4,000 comprehensive companies that Sustainalytics cover in the global universe. In 2022, Vakrangee has been recognized by Sustainalytics as an ESG Global 50 Top Rated company. Vakrangee has also been awarded ESG India Leadership Award 2021 for the Category - "Leadership in Data Privacy and Security" organised by ESGRisk.ai, India's first ESG rating company. IMPORTANT: Sustainalytics retains control of the badge image, and reserves the right to terminate access and use of the badge designation and image at any time pursuant to the terms and conditions outlined in the licence contract. 39#41Vakrangee सशक्त परिवर्तन KEY INITIATIVES: SUSTAINABILITY IMPACT & ESG Being Responsible & Social Conscious Company Being one of the largest franchisee-based, multi-service retail network, Vakrangee is focused on creating India's extensive network of last-mile retail outlets at every postal code in the country, enabling Indians to benefit from financial, social and digital inclusion. Being UNGC Signatory Member • Vakrangee Limited has been accepted as a Signatory of the United Nations Global Compact. We are now part of a global network of over 9,500 companies and 3,000 non- business participants that are committed to building a sustainable future. Independent ESG Risk Assessment & Integrated Report Assurance Globally ranked No.1 in the Sustainalytics ESG Risk rating rankings out of the 816 companies assessed in the Software and Services industry across worldwide. Reasonable Assurance of Integrated Annual report of FY21 by Grant Thornton. We have mapped our sustainability initiatives with the United Nation's Sustainable Development Goals. Our aim is to efficiently adopt these goals and address the global challenges, which includes poverty, inequality, climate, environmental degradation, prosperity, and peace and justice. 40#42Vakrangee सशक्त परिवर्तन UPDATE ON AWARDS & RECOGNITION 41#43Vakrangee सशक्त परिवर्तन GUINNESS WORLD RECORD CERTIFICATE The most stores launched simultaneously was achieved by Vakrangee Limited (India) at multiple locations across India. on 14 January 2019. OFFICIALLY AMAZING RECORD HOLDER SHOPX INDIAN RETAIL AWARDS 2019 Financial Services Retailer of the Year Vakrangee Limited AWARDS & RECOGNITION Franchise 100 INDIA'S TOP FRANCHISES 2021 Certificate This is to certify that VAKRANGEE has been ranked amongst Top 100 Franchise Opportunities for the year 2021 in its Annual Survey 24 YEAR OF SUCCESS IN FRANCHISE INDIA www.chids.com ESG INDIA LEADERSHIP AWARDS 2021 LEADERSHIP IN DATA PRIVACY AND SECURITY Vakrangee Limited Recognising axcolent practicos in protecting data, conducting data security audits and complying with General Data Protection Regulation (GDPR) Guidelines Santa Ca Mr. Sankar Chakraborti Group CEO Acute Ratings & Research Acuite ESG Risk ■ Vakrangee makes history by setting GUINNESS WORLD RECORDS™ title for the Most stores launched simultaneously on 14th January 2019 ■ Launches 1107 Nextgen Vakrangee kendra stores across the country at 11.07 Am on the same day ▪ This is the highest number of stores opened anywhere in the world ☐ Vakrangee has been awarded as the best 'FINANCIAL SERVICES RETAILER OF THE YEAR' at the Indian Retail Awards 2019. The objective of the Indian Retail Awards is to recognize the Retailers who are closing the gap between operational reality and consumer expectations with great retailing practices. ◉ Vakrangee has been ranked amongst Top 100 Franchise Opportunities for the year 2021 by the Franchisee India in the Franchising World's Annual Survey. Franchise 100 represents the Top-100 best performing franchise brands and opportunities by analyzing their brand strength, franchise growth, size of system, costs and fee as well as franchise friendliness. Vakrangee has been awarded ESG India Leadership Award 2021 for the Category - "Leadership in Data Privacy and Security" organised by ESGRisk.ai, India's first ESG rating company. We prioritize the trust of all our stakeholders and employees, and place strong emphasis on data privacy and security. 42#44Vakrangee सशक्त परिवर्तन BOARD OF DIRECTORS TEAM 43#45Vakrangee सशक्त परिवर्तन BOARD OF DIRECTORS Strong Board of Directors RAMESH JOSHI Non Executive Chairman • Has about 40+ years of business experience. He has held several leadership positions in the Reserve Bank of India and has been Nominee Director on behalf of RBI on the Boards of Various Banks, and retired as an Executive Director of SEBI. He is also on the Panel of Arbitrators for NSE, BSE and MCX. Holds a Bachelor's degree in Arts from the University of Nagpur and a Bachelor's degree in Law from the University of Nagpur. DINESH NANDWANA Managing Director & Group CEO Has about 27+ years of business experience. Main functions and areas of responsibilities in the Company include policy formulation and decision making. Has received a memento from the former Honorable President of India, Late Shri Shankar Dayal Sharma in 1996. Recipient of the 'CA Business Leader - SME (3rd Rank)' award by the Institute of Chartered Accountants of India for the year 1997. Holds a Bachelor's degree in Commerce from Rajasthan University & is a certified Chartered Accountant from the Institute of Chartered Accountants of India. DR NISHIKANT HAYATNAGARKAR Director R&D Has about 25+ years of business experience in the information technology sector. Main areas of responsibility in the Company include software development, information technology compliance and technical support. Holds a Doctorate in Computer Science from the Indian Institute of Technology, Mumbai 44#46Vakrangee सशक्त परिवर्तन BOARD OF DIRECTORS AVINASH VYAS Non Executive Independent Director SUNIL AGARWAL Non Executive Independent Director Strong Board of Directors Has wide experience in Audit Certification for externally aided projects funded by foreign agencies such as World Bank and its extended arms Holds a Bachelor's Degree in Commerce and is LL.B (professional) which adds to his business acumen. Has over 25+ years of experience in business administration. He is an entrepreneur with varied business interests in the mining industry in Rajasthan. Holds a Bachelor's degree in Commerce from the University of Rajasthan. B. L. MEENA Non Executive Independent Director Ranbir Datt Nominee Director SUJATA CHATTOPADHYAY Non Executive Independent H.C. MITTAL Non Executive Independent • • • Has about 28+ years of experience, having served in various Government departments. A former Chief Commercial Manager, North Western Railways. Holds a Master's degree in Arts from the University of Rajasthan and a Bachelor's degree in Law from the University of Rajasthan Nominee Director (representing the Life Insurance Corporation of India) of our Company. Joined LIC as Assistant Administrative Officer in 1984. Worked as Head of various channels in LIC of India viz., Deptt of Pension & Group Superannuation, Banking Assurance, Micro Insurance, Office Service & Estates etc. Presently Mr. Datt is Executive Director of Corporate Planning/New Projects. Fellow member of the Institute of Cost Accountants of India and the Associate member of the Institute of Company Secretaries of India. Has over 26+ years of experience across various industries and geographies - Choice Capital Advisors Private Ltd, Polygenta Technologies Ltd, Arysta LifeScience India Ltd, Steel Exchange India Limited. Mr. Mittal is a postgraduate and a certified associate from Indian Institute of Bankers. In his long and illustrious career of more than 37 years with Union Bank of India, he has held several leadership positions. He possesses vast exposure and experience in various fields of banking administration across segments ranging from MSME, Retail, Agriculture, Import/Export & Financial Inclusion. • 45 45#47Vakrangee सशक्त परिवर्तन ANNEXURE: KENDRA EVOLUTION 46 46#48Vakrangee सशक्त परिवर्तन KENDRA EVOLUTION PHASE 1: INITIALLY AN E- GOVERNANCE PLAYER PHASE 1: CSC & E-MITRA MODEL केंद्र ई-मित्र PHASE 2: EVOLVED TO A BANKING BC POINT MODEL PHASE 2: BANKING BC POINT MODEL PHASE 3: EVOLVED TO MULTI SPECIALITY STORE MODEL PHASE 3 : MULTI-SPECIALITY STORE MODEL PHASE 4: EXCLUSIVE NEXTGEN DIGITAL CONVENIENCE STORE PHASE 4: NEXTGEN KENDRA MODEL-DIGITAL CONVENIENCE STORE fet steke CSC-search.com क wore are woque Pear ofer and frant of form rfor sharpe frank torefrank RKCL Center RS-CIT ग्राम पंचायत तुरबाड केंद्र राष Union Bank of India BC POINT arustat केंद्र ..क्या आपका प्रत D Vakrangee वक्रांगी CORPORATE SU CORRESPONDENT ATM BANK LOGO BC POINT पूरी दुनिया OUTLETS WERE TERMED AS “COMMON SERVICE CENTRE - CSC" OR "E-MITRA KENDRA" NON-EXCLUSIVE STORE MODEL SINGLE LINE OF SERVICE PRIMARILY NO STANDARDIZED DESIGN LAYOUT & BRANDING. KIRANA STORE MODEL COMPANY RECEIVED THE BC BANKING MANDATE AND STARTED BANKING SERVICES - NON-EXCLUSIVE DUAL LINE OF SERVICE - E- GOVERNENCE & BANKING SERVICES NO STANDARDIZED DESIGN, INITIATED STANDARD BRANDING IN TERMS OF BASIC SIGNAGE & HOARDINGS EVOLVED INTO A MULTI SPECIALITY STORE MODEL :- PLANNED AS AN EXCLUSIVE STORE MODEL MULTI-LINE OF SERVICES - BANKING, E-GOVERNENCE, INSURANCE, E-COMMERCE & OPTIONAL ATM SERVICES INITIATED STANDARD BRANDING IN STORE LAYOUT AS WELL AS SIGNAGE EVOLUTION INTO AN EXCLUSIVE ASSISTED DIGITAL CONVENIENCE STORE MODEL - - EXCLUSIVE STORE MODEL MULTI-LINE OF SERVICES STANDARDIZED LAYOUT & DESIGN BY L&H (LEWIS & HICKEY) STANDARD BRANDING IN STORE DIGITAL SIGNAGE & CCTV MANDATORY RE 42 47#49Vakrangee सशक्त परिवर्तन Thank You 888 48

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