#1TaskUs™ Investor Presentation August 8, 2022#2Disclaimers Forward Looking Statements This presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting the current views of TaskUs, Inc. ("TaskUs" or the "Company") with respect to, among other things, our operations, our financial performance, our industry, the impact of the current macroeconomic environment and the COVID-19 global pandemic on our business, and other non-historical statements including the statements in the "Financial Outlook" section of this presentation. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "could," "seeks," "predicts," "intends," "trends," "plans," "estimates," "anticipates," "position us" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the dependence of our business on key clients; the risk of loss of business or non-payment from significant clients; our failure to cost-effectively acquire new, high-growth clients; the risk that we may provide inadequate service or cause disruptions in our clients' businesses or fail to comply with the quality standards required by our clients under our agreements; global economic and political conditions, especially in the social media and meal delivery and transport industries from which we generate significant revenue; unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents; negative publicity or liability or difficulty retaining and recruiting employees; our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees; the dependence of our business on our international operations, particularly in the Philippines and India; our failure to comply with applicable privacy and data security laws and regulations; substantial increases in the costs of technology and telecommunications services or our inability to attract and retain the necessary technologists; our inability to adapt our services and solutions to changes in technology and client expectations; fluctuations against the U.S. dollar in the local currencies in the countries in which we operate; our inability to maintain and enhance our brand; competitive pricing pressure; our dependence on senior management and key employees; the ongoing COVID-19 pandemic, including the resulting global economic uncertainty and measures taken in response to the pandemic; the control of affiliates of Blackstone Inc. and our Co-Founders over us; and the dual class structure of our common stock. Additional risks and uncertainties include but are not limited to those described under "Risk Factors" in the Company's Annual Report on Form 10-K for the year ended December 31, 2021 (the "Annual Report"), filed with the Securities and Exchange Commission (the "SEC") on March 9, 2022, as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC's website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the Company's SEC filings. TaskUs undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law. Non-GAAP Measures This presentation includes certain financial measures not presented in accordance with generally accepted accounting principles in the United States ("GAAP"), including Adjusted Net Income, Adjusted Net Income Margin, Adjusted Earnings Per Share, EBITDA, Adjusted EBITDA and Adjusted EBITDA Margin, Free Cash Flow and Conversion of Adjusted EBITDA, which are used by management in making operating decisions, allocating financial resources, and internal planning and forecasting, and for business strategy purposes, have certain limitations, and should not be construed as alternatives to financial measures determined in accordance with GAAP. The non-GAAP measures as defined by us may not be comparable to similar non-GAAP measures presented by other companies. Our presentation of such measures, which may include adjustments to exclude unusual or non-recurring items, should not be construed as an inference that our future results will be unaffected by other unusual or non-recurring items. A reconciliation is provided elsewhere in this presentation for each historical non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Because GAAP financial measures on a forward-looking basis are not accessible, and reconciling information is not available without unreasonable effort, we have not provided reconciliations for forward-looking non-GAAP measures. For the same reasons, we are unable to address the probable significance of the unavailable information, which could be material to future results. TaskUs™ Investor Presentation | 2#3Our Vision Our Solutions Our Results Outsourcing reimagined for the innovation age Digital Customer Experience 59% 2021 YoY Revenue Growth $761mm 2021 Revenue Content Security 141% Net Revenue Retention Rate (2021) $188mm 2021 Adj EBITDA¹ 1 See appendix for reconciliation to most comparable GAAP measure TaskUs™ Al Services 24.7% Adj. EBITDA Margin (2021)1 60% Total Client Win Rate Investor Presentation | 3#4Continued Profitable, Growth in 1H 2022 Revenue/YoY Growth $227M $201M $180M $246M $240M 22.6% Q2 Adj EBITDA¹ Margin 57% 64% 63% 57% 37% Q2 Q3 Q4 Q1 Q2 2021 2022 45,300 Teammates as 5,200 Growing & Engaged Team 4.5 of June 30, 2022 Net Positions Added YTD in glassdoor Score² 1 See appendix for reconciliation to most comparable GAAP measure 2 As of June 2022 TaskUs™ FY 2022 Client & Growth Highlights Q2 Key Client Wins including New logo and existing client signings in all three service offerings Signings with three global large Hi-Tech companies presents opportunity for future growth Awarded several new projects for TaskVerse (gig worker platform) Geographic expansion and M&A Closed acquisition of heloo in April 2022 Strong traction in Greece, Malaysia, India, Philippines and Latin America ▸ Expansion of Specialized Services Continued growth with multiple signings in Risk & Response (Fintech and non-Fintech clients) Expanded with our largest Learning Experience Services client to three geographies Investor Presentation | 4#5Expanding Our Global Footprint We are in 26 sites across 13 countries, plus a fully functional W@H Solution as of June 30, 2022 Our Global Count 45,300 Poland Greece 1 Site Ireland 1 Site Croatia - 2 Sites USA - 6 Sites Mexico 1 Site Colombia 1 Site Legend: Future Sites Current Sites Note: Expanded into Malaysia and Japan in Q4 2021. Poland and Romania revenue generation expected in 2023 TaskUs™ Romania India - 3 Sites Taiwan 1 Site Japan Philippines - 9 Sites Cirrus Work@Home Malaysia - 1 Site Investor Presentation | 5#6TaskUs™ TaskUs Markets & Growth#7How We Started.... In 2008, we built a different type of BPO provider Taskus login maill password forgot? Task Process Pricing Too much to do? Task Us! Your Personal Assistant ...by the hour Delegate work to premium virtual assistants Never deal with an offshore agent No fixed salaries or monthly contracts We guarantee your satisfaction Our Services Administrative Services Sales & Marketing Personal Outsourcing Sign-up What is TaskUs? Why Should I Use TaskUs? How Does TaskUs Work? Full list of services What Our Clients Are Saying About Us! AYA Phone DYD Shuddler VIDA ALPHA ONEGA TaskUs™ Start Delegating Now! Sign-up First 5 hrs only $9.95/hr OHAMA INLOP 2011 CAR AIRCON Seechlist CROWN PRINCE ARD Investor Presentation | 7#8Technology is Transforming our Lives THEN NOW THEN NOW ENJOY CABLE + SATELLITE STREAMING MEDIA COMMUNICATE LANDLINES + CELL PHONES VIDEO CALL + CHAT APPS SOCIALIZE WEB 1.0 CHAT GROUPS TODAY'S SOCIAL DINE RESTAURANTS MEDIA FOOD DELIVERY PLATFORMS STAY HOTELS HOME SHARING SELL MALL-BASED RETAIL ECOMMERCE + MARKETPLACE RIDESHARING + MOVE RENTAL CARS + TAXIS DRIVERLESS HEALTH TRADITIONAL HEALTHCARE VEHICLES SEGMENTED BIG RETAIL + PAPER + ONLINE LOVE ADS DATING AND GROUP APPS INVEST INVESTMENT BANKS TaskUs™ Investor Presentation | 8 HEALTHTECH EXCHANGES + WELLNESS CRYPTO + DIGITAL BANKS#9TaskUs™ తి > Service Offerings#10Digital Offerings Powered by Differentiated Technology Solutions ... Digital Content Security Al Services Customer Experience 64% 22% 14% Note: Percentages based on contribution to 2021 revenue TaskUs™ Investor Presentation | 10#11Digital Customer Experience Ever-increasing user expectations and competition necessitate world class customer care. Founded on innovation and people-first culture, TaskUs delivers consistently excellent CX support for the world's leading brands. The digital nature of the support we provide allows us to automate a greater portion of these interactions, support multiple interactions concurrently and use support staff based in higher margin, offshore markets. SOLUTIONS: Omni-Channel Care Learning Experience Services New Product or Market Launches Customer Acquisition Technical Support Consulting Services TaskUs™ 2021 Revenue: $487mm 64% 1 8% Voice 16% Omni-Channel 76% Non-Voice Note: Percentage based on 2021 DCX revenue Investor Presentation | 11#12Content Security Content Moderation User generated content is growing at an exponential rate. Wherever content is created by users, platforms must review and enforce policy guidelines to protect their communities. Today, TaskUs teammates review content posted by users and advertisers across these social networks as well as dating apps, job sites and marketplaces. Risk + Response TaskUs solves for two growing problems faced by tech disruptors: the reputational risks posed by new forms of online fraud and financial crime and the cost of complying with increasing regulatory complexity. TaskUs Risk + Response provides digital identity verification, fincrime compliance, and anti-fraud solutions to help businesses overcome these challenges. D $ له Policy Development Tools & Innovation Resiliency Studio Digital Identity FinCrime Compliance Fighting Fraud TaskUs™ 2021 Revenue: $169 mm 22% Investor Presentation | 12#13► Al Services In our Al Services practice, our teammates tag and annotate data sets to create the raw material that artificial intelligence is built on. Nearly every Al application being built today requires these kinds of custom data sets curated by professional annotators and gig-workers from our TaskVerse platform. We leverage technology, automation, and advanced training design to optimize results for our clients. Advanced Robotics TaskUs™ 2021 Revenue: $105 mm 14% Smart Speakers SIGN ANGUS Object Identification & Classification Autonomous Vehicles Optical Character Recognition Compliance Tracking Investor Presentation | 13 Speech to Text & Contextual Annotation#14TaskUs™ Why We Win + Growth Strategies#15► Why We Win Expertise Culture We specialize in the unique disruptive industry segments of our clients. We build teams of experts, processes and tools for each segment. We have built a culture that feels much more like our tech clients than the service providers we compete with. Speed We are agile, flexible and responsive. Our clients are growing exponentially. We understand "speed matters". TaskUs™ Investor Presentation | 15#16► What We've Become... TaskUs™ ICULOUSLY TASKUS Investor Presentation | 16#17▶ Expertise: Focused on Hi-Tech Clients & the Digital Economy TARGET MARKETS +% Social Media E-commerce Gaming Streaming Media $ Food Delivery & Ride Sharing HiTech FinTech Health Tech TaskUs™ CLIENT HIGHLIGHTS 100+ Clients globally 3 of the top 4 social media sites #1 audio and #1 video streaming service providers 10+ Health Tech clients 20+ disruptive FinTechs Note: Client highlights as of Year End 2021 Investor Presentation | 17#18Strong Track Record of Sales Wins Across New and Existing Clients Win Rate ($ basis) as %¹ New Clients Won (#) >$10M Clients² 41 60% 55% 57% 50% 45% 42% 40% 1) 2) 45% 60% 2018 2019 2020 2021 Win Rate include opportunities from both New and Existing Clients Based on FY 2021 and 2020 Revenue contribution TaskUs™ 24 24 27 27 36 8 16 2018 2019 2020 2021 2020 2021 Investor Presentation | 18#19Future Growth Opportunities Grow with current clients 141% 2021 Avg. Net Revenue Retention rate TaskUs™ Service line expansion Expanding offerings to deliver more specialized services to our clients Global expansion Expect continued expansion into new geographies in 2022 New high-growth clients Signed 41 new clients in 2021 M&A Opportunities to expand into higher value services and additional capabilities Investor Presentation | 19#20TaskUs™ TaskUs ► Financials Nasdaq TaskUs#21Organic and Diversified Growth Revenue by Service Line (%) Al Services Content Security Digital Customer Experience All Service Lines 14% $254 29% 14% $761 14% 20% 22% $478 10% $360 27% $914 Revenue by Delivery Geography (%) Rest of World United States Philippines All Delivery Sites 15% $761 17% $914 32% $478 32% 8% $360 5% 36% $254 37% 64% 66% $117 63% $117 56% 58% 57% 2017 2018 53% 51% USD Million 2019 2020 2021 Q2'22 TTM 2017 2018 2019 2020 2021 Q2'22 TTM Note: Numbers may not sum to 100% due to rounding TaskUs™ Investor Presentation | 21#22► Attractive Profitability and Margin Expansion Adjusted EBITDA¹ ($mm) Adjusted Net Income¹ ($mm) Margin (%) 22% 22% 21% 18% $21 $74 $57 $107 25% 23% Margin (%) $214 $188 2017 2018 2019 2020 2021 Q2'22 TTM 1 See Appendix for reconciliation to most comparable GAAP measure USD Million 17% 15% 16% 15% 13% 7% $69 $53 $32 $9 $144 $129 2017 2018 2019 2020 2021 Q2'22 TTM 2 Unaudited combined information for FY 2018 represents mathematical addition of predecessor results of operations from 1/1/2018 through 9/30/2018 and successor results of operations from 10/1/2018 through 12/31/2018 TaskUs™ Investor Presentation | 22#23► Financial Highlights FY 2021 $761m FY 2021 Revenue 59.1% FY 2021 Revenue Growth YoY 24.7% FY 2021 Adj.EBITDA Margin¹ Q2 2022 $246m Q2 2022 Revenue 36.9% Q2 2022 Revenue Growth YoY 22.6% Q2 2022 Adj. EBITDA Margin¹ Increasingly diversified revenue base Consistent track record of growth and profitability Significant operating leverage Strong free cash flow Unlevered balance sheet 1 See appendix for reconciliation to most comparable GAAP measure TaskUs™ Investor Presentation | 23#24Financial Outlook 2022 Outlook¹ 1 Third Quarter Full Year Revenue (in millions) $224 to $226 $930 to $950 Revenue growth (YoY) at midpoint 12% 23.6% Adjusted EBITDA Margin ~22% ~22.3% Free Cash Flow (in millions) ~$100 1 Financial outlook provided as of August 8, 2022 as part of TaskUs's Q2 2022 earnings call; Non-GAAP reconciliations found within appendix TaskUs™ Investor Presentation | 24#25TaskUs™ TaskUs TM Outsourcing reimagined for the innovation age. Investor Presentation | 25#26TaskUs TM Appendix +#27We Move at the Pace of Innovation Modern Cloud-based Infrastructure Digitally Native Agile Teammates working *Represents the average time between signing a new client and teammates fully engaged to work for the year 2021. TaskUs™ 14 days Client-Focused 2021 New Client Win Rate 49% * Post-Contract* $ Basis Investor Presentation | 27#28‣ glassdoor Ratings as of June 2022 5.0 4.5 4.4 4.3 4.3 4.1 4.0 3.9 3.8 3.8 3.8 4.0 3.5 3.3 3.2 3.0 2.0 1.0 0 TaskUs EPAM Globant TDCX Accenture Teleperformance Genpact Concentrix Appen Telus 24/7 Intouch Webhelp Alorica TaskUs™ Investor Presentation | 28#29► Non-GAAP Reconciliations Adjusted EBITDA Net income (loss) Provision for (benefit from) income taxes Financing expenses Depreciation Amortization of intangible assets EBITDA Transaction costs Earn-out consideration Foreign currency losses (gains) Loss (gain) on disposal of assets COVID-19 related expenses Severance costs Natural disaster costs Three months ended June 30, USD Thousand Six months ended June 30, 2022 $ 7,729 2021 $ (105,943) 2022 $ 19,315 2,063 (7,020) 8,376 2021 $ (89,436) (3,461) 2,204 1,594 3,806 3,175 9.657 6,729 18,558 12,932 4,967 4,712 9,678 9,424 $ 26,620 $ (99,928) 59,733 $ (67,366) 357 2,432 549 5,761 1,328 1,328 7,501 (1,595) 8,654 (808) ཕ|8།། 5 1 (10) 28 3,711 6,105 821 821 Phantom shares bonus 129,362 442 129,362 Teammate IPO bonus 4,361 4,361 Stock-based compensation expense 19,042 5,771 38,730 5,771 Adjusted EBITDA $ 55,674 $44,115 109,805 83,656 Net Income (Loss) Margin 3.1% (58.9)% 4.0% (26.9)% Adjusted EBITDA Margin 22.6% 24.5% 22.6% 25.1% TaskUs™ Investor Presentation | 29#30► Non-GAAP Reconciliations Adjusted Net Income USD Thousand Net income (loss) Amortization of intangible assets Transaction costs Three months ended June 30, 2022 $ 7,729 Six months ended June 30, 2021 2022 $ (105,943) $ 19,315 4,967 4,712 9,678 357 2,432 549 2021 $ (89,436) 9,424 5,761 Earn-out consideration 1,328 1,328 Foreign currency losses (gains) 7,501 (1,595) 8,654 (808) Loss (gain) on disposal of assets 5 1 (10) 28 COVID-19 related expenses 3,711 6,105 Severance costs 821 821 Natural disaster costs 442 Phantom shares bonus 129,362 129,362 Teammate IPO bonus 4,361 4,361 Stock-based compensation expense Tax impact of adjustments Adjusted Net Income Net Income (Loss) Margin Adjusted Net Income Margin 19,042 5,771 38,730 5,771 (3,008) (11,440) (5,358) (11,440) $ 38,742 $ 31,372 73,707 59,570 3.1% (58.9)% 4.0% (26.9)% 15.7% 17.4% 15.2% 17.9% TaskUs™ Investor Presentation | 30#31► Non-GAAP Reconciliations Adjusted earnings per share GAAP diluted EPS Per share adjustments to net income (loss) Per share adjustments for GAAP anti-dilutive shares Adjusted EPS Weighted-average common stock outstanding - Diluted GAAP anti-dilutive shares Adjusted weighted-average shares outstanding TaskUs™ Three months ended June 30, Six months ended June 30, 2022 2021 2022 2021 $ 0.07 $ (1.14) $ 0.19 $ (0.97) 0.31 1.48 (0.02) 0.52 $ 0.38 $ 0.32 $ 0.71 1.61 (0.01) $ 0.63 103,177,186 92,957,493 103,649,606 92,347,257 4,599,736 2,299,868 103,177,186 97,557,229 103,649,606 94,647,125 Investor Presentation | 31#32► Non-GAAP Reconciliations Free Cash Flow USD Thousand Three months ended June 30, Six months ended June 30, 2022 2021 2022 2021 Adjusted EBITDA $ 55,674 $ 44,115 $ 109,805 Net cash provided by operating activities $ 36,076 $5,755 $ 72,966 Purchase of property and equipment Free Cash Flow (11,587) (13,326) (29,357) $ 24,489 $ (7,571) $ 43,609 Conversion of Adjusted EBITDA 44.0% (17.2)% 39.7% TaskUs™ Investor Presentation | 32 $83,656 $ 45,677 (23,453) $ 22,224 26.6%#33► Non-GAAP Reconciliation Revenue Trailing Twelve Month (TTM) Data Revenue by Service Offering Digital Customer Experience Content Security Al Services Service revenue Revenue by Geographical Location Philippines United States Rest of World Service revenue TaskUs™ Six Months ended June 30, 2021 Year ended December 31, 2021 USD Thousand Six Months ended June 30, TTM Q2 2022 2022 $213,277 $ 486,679 $327,151 $ 600,553 79,122 40,494 169,080 104,944 92,183 66,805 182,141 131,255 $332,893 $ 760,703 $ 486,139 $ 913,949 $ 180,259 $ 402,340 $ 244,402 $466,483 109,687 42,947 246,642 111,721 153,404 290,359 88,333 157,107 $ 332,893 $ 760,703 $ 486,139 $ 913,949 Investor Presentation | 33#34Non-GAAP Reconciliation Adjusted EBITDA Trailing Twelve Month (TTM) Data TaskUs™ Service revenue Net income (loss) Provision for (benefit from) income taxes Financing expenses 2021 $332,893 2021 $ 760,703 $ (89,436) $ (58,698) Six Months ended June 30, Year ended December 31, Six Months ended June 30, USD Thousand TTM Q2 2022 $ 913,949 $ 50,053 2022 $ 486,139 $ 19,315 (3,461) (2,265) 8,376 9,572 3,175 6,504 3,806 7,135 Depreciation 12,932 29,038 18,558 34,664 Amortization of intangible assets 9,424 18,847 9,678 19,101 EBITDA $ (67,366) $ (6,574) $ 59,733 $ 120,525 Transaction costs 5,761 6,969 549 1,757 Earn-out consideration 1,328 1,328 Foreign currency losses (gains) (808) 809 8,654 10,271 Loss (gain) on disposal of assets 28 52 (10) 14 COVID-19 related expenses 6,105 6,105 Severance costs 821 821 Natural disaster costs 442 442 Phantom shares bonus 129,362 129,362 Teammate IPO bonus 4,361 Stock-based compensation expense 5,771 Adjusted EBITDA $83,656 4,361 46,384 $ 187,910 38,730 $ 109,805 79,343 $214,059 Net (Loss) Income Margin (26.9)% Adjusted EBITDA Margin 25.1 % (7.7)% 24.7 % 4.0% 5.5% 22.6 % 23.4 % Investor Presentation | 34#35Service revenue Six Months ended June 30, 2021 Year ended December 31, Six Months ended June 30, $ 332,893 2021 $ 760,703 2022 $ 486,139 USD Thousand TTM Q2 2022 $ 913,949 Net income (loss) $ (89,436) $ (58,698) $ 19,315 $ 50.053 Amortization of intangible assets 9,424 18,847 9,678 19,101 Transaction costs 5,761 6,969 549 1,757 Earn-out consideration 1,328 1,328 Foreign currency losses (gains) (808) 809 8,654 10,271 Loss (gain) on disposal of assets 28 52 (10) 14 COVID-19 related expenses 6,105 6,105 - 821 821 Non-GAAP Reconciliation Adjusted Net Income Trailing Twelve Month (TTM) Data Severance costs Natural disaster costs TaskUs™ Phantom shares bonus 442 129,362 442 129,362 Teammate IPO bonus 4,361 4,361 Stock-based compensation expense 5,771 Tax impacts of adjustments (11,440) 46,384 (25,244) 38,730 (5,358) 79,343 (19,162) Adjusted Net Income $ 59,570 $ 129,389 $ 73,707 $ 143,526 Net Income Margin (26.9)% (7.7)% 4.0% 5.5% Adjusted Net Income Margin 17.9% 17.0% 15.2% 15.7% Investor Presentation | 35#36USD Million 2017 (unaudited) through Sep 30, through Dec 31, 31, 2018 31, 2019 2018 2018 Jan 1, 2018 Oct 1, 2018| Year Ended Year Ended Year Ended December December December Year Ended December 31, 2021 31, 2020 Net Income (loss) $9.0 $33.1 $(0.9) $32.2 $33.9 $34.5 $(58.7) Provision for (benefit from) income taxes 5.0 (9.0) 3.4 (5.5) (4.4) 9.9 (2.3) Financing expenses 0.3 0.5 1.5 2.0 7.4 7.5 6.5 Depreciation 7.1 8.6 3.7 12.2 16.3 20.2 29.0 Amortization of intangible assets 4.7 4.7 18.8 18.8 18.8 EBITDA $21.4 $33.2 $12.4 $45.6 $72.1 $90.9 $(6.6) Offering costs 0.9 7.0 Reconciliations of Adjusted EBITDA Transaction related costs Foreign currency (gains) losses Loss (gain) on disposal of assets Settlement of 2018 Credit Facility COVID-19 related expenses 3.7 5.8 9.5 (0.4) 1.7 (0.4) 1.3 (2.0) (1.5) 0.8 0.0 (0.0) 0.6 0.6 2.2 1.1 0.1 2.0 7.5 6.1 Severance costs Lease termination costs 2.6 1.8 Natural disaster costs Contingent consideration 0.4 3.6 Phantom shares bonus 129.4 Teammate IPO bonus 4.4 Stock-based compensation expense 46.4 Adjusted EBITDA $21.0 $38.6 $18.4 $57.0 $74.2 $106.9 $187.9 Net Income (Loss) Margin 7.7% 19.6% (1.0)% 12.7% 9.4% 7.2% (7.7)% Adjusted EBITDA Margin 17.9% 22.9% 21.4% 22.4% 20.6% 22.4% 24.7% TaskUs™ Investor Presentation | 36#37Reconciliations of Adjusted Net Income TaskUs™ USD Million Jan 1, Oct 1, Year 2018 2018 2017 Ended Year Ended through through (unaudited) Sep 30, Dec 31, Year Year Ended Ended December December December Decem ber 31, 31, 2018 31, 2019 31, 2020 2018 2018 2021 Net Income (loss) $9.0 $33.1 $(0.9) $32.2 $33.9 $34.5 $(58.7) Amortization of intangible assets 4.7 4.7 18.8 18.8 18.8 Offering costs 0.9 7.0 Transaction related costs 3.7 5.8 9.5 Foreign currency (gains) losses (0.4) 1.7 (0.4) 1.3 (2.0) (1.5) 0.8 Loss (gain) on disposal of assets 0.0 (0.0) 0.6 0.6 2.2 1.1 0.1 Tax benefit from transaction related costs (15.9) (15.9) COVID-19 related expenses Severance costs Lease termination costs 7.5 6.1 2.6 1.8 50 0.4 19 Natural disaster costs Contingent consideration 3.6 Phantom shares bonus 129.4 4.4 Teammate IPO bonus Stock-based compensation expense Tax impacts of adjustments 46.4 -25.2 Adjusted Net Income $8.6 $22.6 $9.8 $32.4 $53.0 $69.4 $129.4 Net Income (Loss) Margin 7.7% 19.6% Adjusted Net Income Margin 7.3% 13.4% 11.4% (1.0)% 12.7% 12.7% 9.4% 7.2% (7.7)% 14.7% 14.5% 17.0% Investor Presentation | 37