TaskUs Investor Presentation Deck

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#1TaskUs™ Investor Presentation William Blair Growth Stock Conference June 7, 2022#2FORWARD-LOOKING STATEMENTS This presentation contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting the current views of TaskUs, Inc. ("TaskUs" or the "Company") with respect to, among other things, our operations, our financial performance, our industry, the impact of the COVID-19 global pandemic on our business, and other non-historical statements including the statements in the "Financial Outlook" section of this presentation. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "could," "seeks," "predicts," "intends," "trends," "plans," "estimates," "anticipates" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the dependence of our business on key clients; the risk of loss of business or non-payment from significant clients; our failure to cost-effectively acquire new, high-growth clients; the risk that we may provide inadequate service or cause disruptions in our clients' businesses or fail to comply with the quality standards required by our clients under our agreements; unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents; negative publicity or liability or difficulty retaining and recruiting employees; our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees; global economic and political conditions, especially in the social media and meal delivery and transport industries from which we generate significant revenue; the dependence of our business on our international operations, particularly in the Philippines and India; our failure to comply with applicable privacy and data security laws and regulations; substantial increases in the costs of technology and telecommunications services or our inability to attract and retain the necessary technologists; our inability to adapt our services and solutions to changes in technology and client expectations; fluctuations against the U.S. dollar in the local currencies in the countries in which we operate; our inability to maintain and enhance our brand; competitive pricing pressure; our dependence on senior management and key employees; the ongoing COVID-19 pandemic, including the resulting global economic uncertainty and measures taken in response to the pandemic; the control of affiliates of Blackstone Inc. and our Co-Founders over us; and the dual class structure of our common stock. Additional risks and uncertainties include but are not limited to those described under "Risk Factors" in the Company's Annual Report on Form 10-K for the year ended December 31, 2021 (the "Annual Report"), filed with the Securities and Exchange Commission (the "SEC") on March 9, 2022, as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC's website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the Company's SEC filings. TaskUs undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law. Non-GAAP Measures This presentation includes certain financial measures not presented in accordance with generally accepted accounting principles in the United States ("GAAP"), including Adjusted Net Income, Adjusted Net Income Margin, Adjusted Earnings Per Share, EBITDA, Adjusted EBITDA and Adjusted EBITDA Margin, which are used by management in making operating decisions, allocating financial resources, and internal planning and forecasting, and for business strategy purposes, have certain limitations, and should not be construed as alternatives to financial measures determined in accordance with GAAP. The non-GAAP measures as defined by us may not be comparable to similar non-GAAP measures presented by other companies. Our presentation of such measures, which may include adjustments to exclude unusual or non-recurring items, should not construed as an inference that our future results will be unaffected by other unusual or non-recurring items. A reconciliation provided elsewhere in this presentation for each historical non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Because GAAP financial measures on a forward-looking basis are not accessible, and reconciling information is not available without unreasonable effort, we have not provided reconciliations for forward-looking non-GAAP measures. For the same reasons, we are unable to address the probable significance of the unavailable information, which could be material to future results. TaskUs Investor Presentation | 2#3Our Vision Outsourcing reimagined for the innovation age ¹ See appendix for reconciliation to most comparable GAAP measure TaskUs™ A Our Solutions TOOO Digital Customer Experience Content Security Al Services Our Results 59% 2021 YOY Revenue Growth 141% Net Revenue Retention Rate (2021) 24.7% Adj. EBITDA Margin (2021)¹ Investor Presentation | 3 $761mm 2021 Revenue $188mm 2021 Adj EBITDA 60% Total Client Win Rate#4TaskUs™ TaskUs Markets & Growth#5▶ How We Started.... In 2008, we built a different type of BPO provider Taskus AXA Too much to do? Task Us! TaskUs™ Task Process Pricing Your Personal Assistant ...by the hour Delegate work to premium virtual assistants Never deal with an offshore agent No fixed salaries or monthly contracts We guarantee your satisfaction Full list of services What Our Clients Are Saying About Us! huddler ALPHA ONEGA VIDA stagmore password forgot? Our Services istrative Services Sales & Marketing Personal Outsourcing Sign-up What is TaskUs? Why Should I Use TaskUs? How Does Taskus Work? login Start Delegating Now! Sign-up First 5 hrs only $9.95/hr KOHAMA INLOP ALAN 201 2011 CAR AIRCON Specklist CAR CARIBES ET DES CAR AIRCENT CROWN PRINCE Investor Presentation | 5 ARD#6Technology is Transforming our Lives ENJOY SOCIALIZE STAY MOVE LOVE TaskUs™ THEN CABLE + SATELLITE WEB 1.0 CHAT GROUPS HOTELS RENTAL CARS + TAXIS PAPER + ONLINE ADS NOW STREAMING MEDIA TODAY'S SOCIAL MEDIA HOME SHARING RIDESHARING + DRIVERLESS VEHICLES SEGMENTED DATING AND GROUP APPS COMMUNICATE DINE SELL HEALTH INVEST THEN LANDLINES + CELL PHONES RESTAURANTS MALL-BASED RETAIL TRADITIONAL HEALTHCARE BIG RETAIL + INVESTMENT BANKS Investor Presentation | 6 NOW VIDEO CALL + CHAT APPS FOOD DELIVERY PLATFORMS ECOMMERCE + MARKETPLACE HEALTHTECH EXCHANGES + WELLNESS CRYPTO + DIGITAL BANKS#7Expanding Our Global Footprint We are in 23 sites across 12 countries, including a fully functional W@H Solution as of March 31, 2022 Our Global Count 45,800 TaskUs Poland Legend: Ireland - 1 Site USA - 6 Sites Mexico - 1 Site Colombia - 1 Site Greece 1 Site Future Current Sites Note: Expanded into Malaysia and Japan in Q4 2021 and Poland and Romania in Q1 2022; revenue generation expected in 2022 Cirrus Work@Home Romania India - 3 Sites Taiwan - 1 Site Malaysia Investor Presentation | 7 Japan Philippines - 9 Sites#8TaskUs™ ကြ ▸ Service Offerings#9Digital Offerings Powered by Differentiated Technology Solutions Digital Customer Experience TaskUs™ 64% Note: Percentages based on contribution to 2021 revenue Content Security 22% .. Al Services 14% Investor Presentation | 9#10Digital Customer Experience Ever-increasing user expectations and competition necessitate world class customer care. Founded on innovation and people-first culture, TaskUs delivers consistently excellent CX support for the world's leading brands. The digital nature of the support we provide allows us to automate a greater portion of these interactions, support multiple interactions concurrently and use support staff based in higher margin, offshore markets. TaskUs 2021 Revenue: $487mm 64% SOLUTIONS: Omni-Channel Care Learning Experience Services New Product or Market Launches 8% Voice Customer Acquisition Technical Support Consulting Services 16% Omni-Channel 76% Non-Voice Note: Percentage based on 2021 DCX revenue Investor Presentation | 10#11Content Security Content Moderation User generated content is growing at an exponential rate. Wherever content is created by users, platforms must review and enforce policy guidelines to protect their communities. Today TaskUs teammates review content posted by users and advertisers across these social networks as well as dating apps, job sites and marketplaces. Policy Development TaskUs™ Tools & Innovation // Resiliency Studio Risk + Response TaskUs solves for two growing problems faced by tech disruptors: the reputational risks posed by new forms of online fraud and financial crime and the cost of complying with increasing regulatory complexity. TaskUs Risk + Response provides digital identity verification, fincrime compliance, and anti-fraud solutions to help businesses overcome these two challenges. 8: Digital Identity 2021 Revenue: $169 mm 22% $: FinCrime Compliance Investor Presentation | 11 عله DO Fighting Fraud#12► Al Services In our Al Services practice, our teammates tag and annotate data sets to create the raw material that artificial intelligence is built on. Nearly every Al application being built today requires these kinds of custom data sets curated by professional annotators and gig-workers from our TaskVerse platform. We leverage technology, automation, and advanced training design to optimize results for our clients. TaskUs 2021 Revenue: $105 mm 14% Advanced Robotics Smart Speakers PERSON Object Identification & Classification Autonomous Vehicles Optical Character Recognition Compliance Tracking KWARD RICERBILARLY Baca Sete Funebrecen staat siger sonpeter contrastruc preddie friska 200 elad Prome vadby kee big an ndig ay handaan Investor Presentation | 12 YOAS 1 Speech to Text & Contextual Annotation#13► Attractive and Growing TAM $125bn+ horizontal market opportunity Customer Experience $96bn Market Size 20-25% CAGR: 2022 - 2025 Sources: *Everest Group; JC Market Research; Company estimates **McKinsey & Company ***NelsonHall TaskUs™ Content Security $5bn Market Size 40-50% CAGR: 2021 - 2024* Artificial Intelligence Services Learning Experience $17bn $4bn Market Size Market Size 12% CAGR: 2022 - 2025** 18% CAGR: 2022 - 2025**** Investor Presentation | 13#14TaskUs™ of Why We Win + Growth Strategies#15▶ Why We Win Expertise We specialize in the unique disruptive industry segments of our clients. We build teams of experts, processes and tools for each segment. TaskUs™ Culture We have built a culture that feels much more like our tech clients than the service providers we compete with. Speed We are agile, flexible and responsive. Our clients are growing exponentially. We understand "speed matters." Investor Presentation | 15#16▶ What We've Become... TaskUs™ ICULOUS! good TASKUS Investor Presentation | 16#17▶ Expertise: Focused on Hi-Tech Clients & the Digital Economy TARGET MARKETS Social Media E Food Delivery & Ride Sharing TaskUs™ E-commerce HiTech Gaming $ FinTech Streaming Media --- B Health Tech CLIENT HIGHLIGHTS 100+ Clients globally 3 of the top 4 social media sites #1 audio and #1 video streaming service providers 10+ HealthTech clients 20+ disruptive FinTechs Note: Client highlights as of December 2021 Investor Presentation | 17#18Strong Track Record of Sales Wins Across New and Existing Clients 1) 2) 60% Win Rate ($ basis) as %¹ 55% 50% 45% 40% 42% 2018 45% TaskUs™ 2019 57% 2020 60% 2021 Win Rate include opportunities from both New and Existing Clients Based on FY 2021 and 2020 Revenue contribution New Clients Won (#) 2018 27 24 il 2019 36 2020 41 2021 >$10M Clients² 8 2020 16 2021 Investor Presentation | 18#19Future Growth Opportunities Grow with current clients 141% 2021 Avg. Net Revenue Retention rate TaskUs™ RA Service line expansion Expanding offerings to deliver more specialized services to our clients Global expansion Expect continued expansion into new geographies in 2022 New high-growth clients Signed 41 new clients in 2021 M&A Opportunities to expand into higher value services and additional capabilities Investor Presentation | 19#20TaskUs™ ► Financials TaskUs Nasdaq TaskUs#21Continued Growth Momentum in 2022 57% $180M Q2 Growing & Engaged Team Revenue / YoY Growth 63% TaskUs™ 64% $201M Q3 45,800 Teammates as of March 31, 2022 ¹See appendix for reconciliation to most comparable GAAP measure 2 As of March, 2022 $227M Q4 57% $240M 5,700 Net Positions Added in Q1 2022 Q1 22.6% Q1 Adj EBITDA¹ Margin 4.6 glassdoor Score² Client & Growth Highlights Q1 Key Client Wins including Digital transformation for one of largest US airlines Content Security expansion with global streaming media brand Awarded first enterprise Al Services project for TaskVerse (gig worker platform) Executing on M&A Closed acquisition of heloo in April 2022 Expanded global footprint (Central & Eastern EU) Expected to be accretive to revenue growth rate and Adj EBITDA margin ▸ Expansion of Specialized Services Risk & Response (offering within Content Security) Learning Experience Services (offering within DCX) Investor Presentation | 21#22Organic and Diversified Growth Revenue by Service Line (%) Al Services Content Security Digital Customer Experience All Service Lines $117 $254 TaskUs™ 2018 14% 29% 57% 2017 Note: Numbers may not sum to 100% due to rounding $360 2019 $478 10% 27% 63% 2020 14% 22% 64% $761 14% 21% 65% T 2021 $848 Q1'22 TTM Rest of World United States Philippines All Delivery Sites $117 Revenue by Delivery Geography (%) $848 2017 $254 2018 5% 37% 58% $360 2019 8% $478 32% 36% 56% 15% 2020 53% $761 2021 Investor Presentation | 22 16% 32% 52% USD Million Q1'22 TTM#23▶ Attractive Profitability and Margin Expansion Margin (%) 18% $21 I 2017 22% TaskUs $57 2018 Adjusted EBITDA¹ ($mm) 21% $74 2019 22% $107 2020 25% $188 2021 24% $203 Q1'22 TTM Margin (%) 7% $9 2017 Adjusted Net Income¹ ($mm) 13% $32 2018 ¹ See Appendix for reconciliation to most comparable GAAP measure 2 Unaudited combined information for FY 2018 represents mathematical addition of predecessor results of operations from 1/1/2018 through 9/30/2018 and successor results of operations from 10/1/2018 through 12/31/2018 15% $53 2019 15% $69 2020 Investor Presentation | 23 17% $129 2021 USD Million 16% $136 Q1'22 TTM#24▶ Financial Highlights FY 2021 $761m FY 2021 Revenue 59.1% FY 2021 Revenue Growth YoY 24.7% FY 2021 Adj.EBITDA Margin¹ ¹ See appendix for reconciliation to most comparable GAAP measure TaskUs Q1 2022 $240m Q1 2022 Revenue 56.8% Q1 2022 Revenue Growth YoY 22.6% Q1 2022 Adj. EBITDA Margin¹ Recurring revenue model Consistent track record of growth and profitability Strong operating leverage Focus on high growth technology disruptors Significant cross-sell opportunity High free cash flow conversion Investor Presentation | 24#25TaskUs™ TaskUs™ Outsourcing reimagined for the innovation age. Investor Presentation | 25#26TaskUs™ Appendix#27We Move at the Pace of Innovation Modern Cloud-based Infrastructure Digitally Native TaskUs™ Agile Teammates working *Represents the average time between signing a new client and teammates fully engaged to work for the year 2021. 14 days Post-Contract* Client-Focused 2021 New Client Win Rate 49% $ Basis Investor Presentation | 27#28► glassdoor 5.0 4.0 3.0 2.0 1.0 0 Rating as of March 2022 4.6 TaskUs TaskUs 4.4 EPAM 4.3 Globant 4.1 Accenture 4.1 4.0 TDCX Teleperformance 3.9 Genpact 3.8 Concentrix 3.8 Appen 3.8 Telus 3.5 24/7 Intouch Investor Presentation | 28 3.3 Webhelp 3.2 Alorica#29▶ Financial Outlook Revenue (in millions) Revenue growth (YoY) at midpoint Adjusted EBITDA Margin ¹ Financial outlook provided as of May 9, 2022 as part of TaskUs's Q1 2022 earnings call TaskUs™ 2022 Outlook¹ Second Quarter $241.5 to $243.5 35% ~22.5% Full Year $980 to $1,000 30% ~23.0% Investor Presentation | 29#30► Non-GAAP Reconciliations Adjusted EBITDA Net income Provision for income taxes Financing expenses Depreciation Amortization of intangible assets EBITDA Transaction costs Foreign currency losses Loss (gain) on disposal of assets COVID-19 related expenses Natural disaster Stock-based compensation expense Adjusted EBITDA Net Income Margin Adjusted EBITDA Margin TaskUs™ Three months ended March 31, 2022 $ 11,586 6,313 1,602 8,901 4,711 $ 33,113 192 1,153 (15) 19,688 $ 54,131 4.8% 22.6% Investor Presentation | 30 2021 $ 16,507 3,559 1,581 6,203 4,712 $ 32,562 3,329 787 27 2,394 442 $ 39,541 10.8% 25.9% USD Thousand#31► Non-GAAP Reconciliations Adjusted Net Income Net income Amortization of intangible assets Transaction costs Foreign currency losses Loss (gain) on disposal of assets COVID-19 related expenses Natural disaster costs Stock-based compensation expense Tax impact of adjustments Adjusted Net Income Net Income Margin Adjusted Net Income Margin TaskUs Three months ended March 31, 2022 $11,586 4,711 192 1,153 (15) 19,688 (2,350) $ 34,965 4.8% 14.6% 2021 $ 16,507 4,712 3,329 787 27 2,394 442 $ 28,198 10.8% 18.4% Investor Presentation | 31 USD Thousand#32► Non-GAAP Reconciliations Adjusted earnings per share GAAP diluted EPS Per share adjustments to net income Adjusted EPS Weighted-average common stock outstanding - Diluted TaskUs™ Three months ended March 31, 2022 $0.11 0.23 $0.34 104,122,026 Investor Presentation | 32 2021 $0.18 0.13 $ 0.31 91,737,020#33Non-GAAP Reconciliation Revenue Trailing Twelve Month (TTM) Data Revenue by Service Offering Digital Customer Experience Content Security Al Services Service revenue Revenue by Geographical Location Philippines United States Rest of World Service revenue TaskUs Three Months ended March 31, 2021 $99,711 36,127 17,033 $152,871 $ 84,578 50,757 17,536 $152,871 Year ended December 31, 2021 $ 486,679 169,080 104,944 $760,703 $402,340 246,642 111,721 $760,703 Three Months ended March 31, 2022 $ 159,731 45,852 34,097 $ 239,680 $ 120,080 79,131 40,469 $ 239,680 Investor Presentation | 33 USD Thousand TTM Q1 2022 $546,699 178,805 122,008 $ 847,512 $437,842 275,016 134,654 $ 847,512#34Non-GAAP Reconciliation Adjusted Net Income Trailing Twelve Month (TTM) Data TaskUs™ Service revenue Net income (loss) Amortization of intangible assets Transaction costs Foreign currency losses Loss (gain) on disposal of assets COVID-19 related expenses Natural disaster costs Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Tax impacts of adjustments Adjusted Net Income Net Income Margin Adjusted Net Income Margin Three Months ended March 31, 2021 $152,871 $ 16,507 4,712 3,329 787 27 2,394 442 $ 28,198 10.8% 18.4% Year ended December 31, 2021 $760,703 $ (58,698) 18,847 6,969 809 52 6,105 442 129,362 4,361 46,384 (25,244) $ 129,389 (7.7)% 17.0% Three Months ended March 31, 2022 $ 239,680 $ 11,586 4,711 192 1,153 (15) 19,688 (2,350) $ 34,965 4.8% 14.6% Investor Presentation | 34 USD Thousand TTM Q1 2022 $847,512 $ (63,619) 18,846 3,832 1,175 10 3,711 129,362 4,361 66,072 (27,594) $ 136,156 (7.5)% 16.1%#35Non-GAAP Reconciliation Adjusted EBITDA Trailing Twelve Month (TTM) Data TaskUs™ Service revenue Net income (loss) Provision for (benefit from) income taxes Financing expenses Depreciation Amortization of intangible assets EBITDA Transaction costs Foreign currency losses Loss (gain) on disposal of assets COVID-19 related expenses Natural disaster costs Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Adjusted EBITDA Net (Loss) Income Margin Adjusted EBITDA Margin Three Months ended March 31, 2021 $152,871 $ 16,507 3,559 1,581 6,203 4,712 $ 32,562 3,329 787 27 2,394 442 $ 39,541 10.8 % 25.9 % Year ended December 31, 2021 $760,703 $ (58,698) (2,265) 6,504 29,038 18,847 $ (6,574) 6,969 809 52 6,105 442 129,362 4,361 46,384 $ 187,910 (7.7)% 24.7% Three Months ended March 31, 2022 $ 239,680 $11,586 6,313 1,602 8,901 4,711 $33,113 192 1,153 (15) 19,688 $ 54,131 4.8 % 22.6 % Investor Presentation | 35 USD Thousand TTM Q1 2022 $ 847,512 $ (63,619) 489 6,525 31,736 18,846 $ (6,023) 3,832 1,175 10 3,711 129,362 4,361 66,072 $ 202,500 (7.5)% 23.9 %#36Reconciliations of Adjusted Net Income TaskUs™ Net Income (loss) Amortization of intangible assets Offering costs Transaction related costs Foreign currency (gains) losses Loss (gain) on disposal of assets Tax benefit from transaction related costs COVID-19 related expenses Severance costs Lease termination costs Natural disaster costs Contingent consideration Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Tax impacts of adjustments Adjusted Net Income Net Income (Loss) Margin Adjusted Net Income Margin 2017 (unaudited) $9.0 (0.4) 0.0 $8.6 7.7% 7.3% Jan 1, 2018 through Sep 30, 2018 $33.1 3.7 1.7 (0.0) (15.9) $22.6 19.6% 13.4% Oct 1, 2018 through Dec 31, 2018 $(0.9) 4.7 5.8 (0.4) 0.6 $9.8 (1.0)% 11.4% Year Year Year Ended Ended December December December Ended 31, 2018 31, 2019 31, 2020 $32.2 4.7 9.5 1.3 0.6 (15.9) $32.4 12.7% 12.7% $33.9 18.8 (2.0) 2.2 $53.0 9.4% 14.7% Investor Presentation | 36 $34.5 18.8 0.9 (1.5) 1.1 7.5 2.6 1.8 3.6 USD Million $69.4 7.2% 14.5% Year Ended Decem ber 31, 2021 $(58.7) 18.8 7.0 0.8 0.1 6.1 0.4 129.4 4.4 46.4 -25.2 $129.4 (7.7)% 17.0%#37Reconciliations of Adjusted EBITDA TaskUs™ Net Income (loss) Provision for (benefit from) income taxes Financing expenses Depreciation Amortization of intangible assets EBITDA Offering costs Transaction related costs Foreign currency (gains) losses Loss (gain) on disposal of assets Settlement of 2018 Credit Facility COVID-19 related expenses Severance costs Lease termination costs Natural disaster costs Contingent consideration Phantom shares bonus Teammate IPO bonus Stock-based compensation expense Adjusted EBITDA Net Income (Loss) Margin Adjusted EBITDA Margin 2017 (unaudited) $9.0 5.0 0.3 7.1 $21.4 (0.4) 0.0 $21.0 7.7% 17.9% Jan 1, 2018 Oct 1, 2018 through through Sep 30, Dec 31, 2018 2018 $33.1 (9.0) 0.5 8.6 $33.2 3.7 1.7 (0.0) $38.6 19.6% 22.9% $(0.9) 3.4 1.5 3.7 4.7 $12.4 5.8 (0.4) 0.6 $18.4 (1.0)% 21.4% Year Ended Year Ended Year Ended December December December 31, 2018 31, 2019 31, 2020 $32.2 (5.5) 2.0 12.2 4.7 $45.6 9.5 1.3 0.6 $57.0 12.7% 22.4% $33.9 (4.4) 7.4 16.3 18.8 $72.1 (2.0) 2.2 2.0 $74.2 9.4% 20.6% Investor Presentation | 37 $34.5 9.9 7.5 20.2 18.8 $90.9 0.9 (1.5) 1.1 7.5 2.6 1.8 3.6 USD Million $106.9 7.2% 22.4% Year Ended December 31, 2021 $(58.7) (2.3) 6.5 29.0 18.8 $(6.6) 7.0 0.8 0.1 6.1 0.4 129.4 4.4 46.4 $187.9 (7.7)% 24.7%

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