ZipRecruiter Investor Presentation Deck

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#1ZipRecruiter Ⓡ Corporate Presentation May 2023 A 9 ZipRecruiter S 3 C 3 Let's Find Jobs For You Any industry. Any location. Any experience level Enal Addvis V Get Started R 8 Snat & Medun busnesses H N 6 Y NETFLIX M 11 - aetna -- K . 8 L 2 O P I Employers interested in you! AT&T Operations Coordinator-$70K-$90K J.P. Morgan Chase Operations Manager $60K-$85K The Home Depot TARGET ! verizon Post a J#2LEGAL NOTICE This presentation has been prepared by ZipRecruiter, Inc. ("we," "us," "our," the "Company," or "ZipRecruiter"). The information set forth herein does not purport to be complete or to contain all relevant information. Statements contained herein are made as of May 9, 2023 unless stated otherwise. This presentation contains "forward-looking" statements within the meaning of the federal securities laws, and these statements involve substantial risks and uncertainties. Forward-looking statements can be identified by words such as "may," "believe," "anticipate," "expect," "intend," "plan," "project," "projections," "business outlook," "estimate," or other similar expressions. These statements may relate to, but are not limited to, expectations of future operating results or financial performance, our market size and growth opportunities and strategies, competitive position, technological capabilities, and objectives of management for future operations, as well as assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made and management's good faith beliefs and assumptions as of that time with respect to future events and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. In light of these risks and uncertainties, the forward-looking events and circumstances discussed in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. These risks and uncertainties include, but are not limited to: our ability to attract and retain employers and job seekers; our ability to compete with well-established competitors and new entrants; our ability to achieve and/or maintain profitability; our ability to protect, maintain and enhance our brand and intellectual property; our dependence on macroeconomic factors; our ability to maintain and improve the quality of our platform; our dependence on the interoperability of our platform with mobile operating systems that we do not control; our ability to successfully implement our business plan during a global economic downturn that may impact the demand for our services or have a material adverse impact on our and our business partners' financial condition and results of operations; our ability and the ability of third parties to protect our users' personal or other data from a security breach and to comply with laws and regulations relating to consumer data privacy and data protection; our ability to detect errors, defects or disruptions in our platform; our ability to comply with the terms of underlying licenses of open source software components on our platform; our ability to expand into markets outside the United States; our ability to achieve desired operating margins; our compliance with a wide variety of U.S. and international laws and regulations; our reliance on Amazon Web Services; our ability to mitigate payment and fraud risks; our dependence on our senior management and our ability to attract new talent; and the other important risk factors more fully discussed and described in documents we have filed with the Securities and Exchange Commission ("SEC"), including our Annual Report on Form 10-K for the year ended December 31, 2022 that is filed with the SEC. In addition, we operate in a very competitive and rapidly changing environment. These documents are available on the Investor Relations section of our website at https://ziprecruiter-investors.com/financials/sec-filings/default.aspx and on the website of the SEC. Numerical figures in this presentation may be subject to rounding adjustments. Accordingly, numerical figures shown as totals in various tables or graphs may not be arithmetic aggregations of the figures that precede them. This presentation does not purport to contain all of the information that may be relevant to an evaluation of our company. In all cases, the interested parties should conduct their own independent investigation and analysis. Neither we nor our affiliates or representatives make any representation or warranty, express or implied, as to the accuracy or completeness of this presentation. In addition to financial information presented in accordance with U.S. generally accepted accounting principles ("GAAP"), this presentation includes certain non-GAAP financial measures, including Adjusted EBITDA. These non-GAAP measures have limitations as analytical tools and are presented for supplemental informational purposes only, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. For example, other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. A reconciliation of these measures to the most directly comparable GAAP measures is included in the Appendix to this presentation. This presentation contains statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal sources. This information involves many assumptions and limitations, and you are cautioned not to give undue weight to these estimates. We have not independently verified the accuracy or completeness of the data contained in these industry publications and other publicly available information. Accordingly, we make no representations as to the accuracy or completeness of that data nor do we undertake to update such data after May 9, 2023. The trademarks included herein are the property of the owners thereof and are used for identification purposes only and shall be considered nominative fair use under trademark law. Such use should not be construed as an endorsement of the products and services of ZipRecruiter. ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 2#3ZIPRECRUITER HIGHLIGHTS Revenue Q1'23 $183.7mm -19% y/y ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Adjusted EBITDA Q1'23 $35.3mm 19% margin Note: Revenue figures are GAAP. All other figures are non-GAAP. See Appendix below for additional information regarding non-GAAP measures used in this presentation and a reconciliation of GAAP to non-GAAP measures Revenue per Paid Employer Q1'23 $1,734 +15% y/y 3#411 ● ACTIVELY CONNECTING PEOPLE TO THEIR NEXT GREAT OPPORTUNITY M ●● 2002#5TWO-SIDED MARKETPLACE CONNECTS EMPLOYERS AND JOB SEEKERS EMPLOYER +3mm EMPLOYERS OF ALL SIZES ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Senior Accountant BLN Global, Houston, TX Job Description Qualifications Benefits + Great Match JOB SEEKER +150mm SEEKERS Source: Internal ZipRecruiter data Note: Data is as of January 2023 and includes businesses and job seekers who have come to ZipRecruiter for their hiring and job search needs since the founding of ZipRecruiter in 2010. 5#6FLEXIBLE BUSINESS MODEL ALIGNED WITH EMPLOYER SUCCESS Flat-Rate Pricing ZipRecruiter Candidates FR Dashboard Candidates Jo Messages 78% of revenue* Help Databu New 24 candidates 127 Creat Matches United Hugo Li View original resume Erica Hill View original resume Craig Woods View original resume Elizabeth Collier View original resume Haylie Farmer AM CA Great Match ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Great Match Great Manch Action- Daily, monthly and annual subscription plans Performance-Based Pricing *Based on the three months ended March 31, 2023. Campaign Performance Accounts Campaigns Budgets Apply Rate Total Spond 22% of revenue* · ● Total Applies ● O • 100% of our revenue comes from employers a 00 Hi Caroline V Cost-per-click on job postings 6#7WE ARE RATED THE #1 APP #1 RATED JOB SEARCH APP FOR JOB SEEKERS on iOS and Android¹ ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 9:41 Your Application Was A Great Match! Tap to view similar jobs Fresh Jobs MOBILE APPLY Q Search Jobs Type Comp Benefits Operations Coordinator Key Care Inc. in Santa Monica, CA Full-Time $67K Annually Health, 401k, Vision, Dental #1 RATED EMPLOYMENT JOB SITE in the U.S.² 1 Based on job seeker app ratings, as of Jan 2023, from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. 2 Based on G2 satisfaction ratings as of December 13, 2022. 7#8MATCHING THAT LEARNS Resume Search Activity Application Activity Employer Response JOB SEEKERS Suggested Jobs Invite To Apply Email Alerts Employer Communication ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. MARKETPLACE SIGNALS $ f BETTER RESULTS Job Description Resume Views Candidate Ratings Contact Info Requests EMPLOYERS Suggested Candidates To Invite To Apply Search For Similar Candidates 8#9COMPELLING MARKETING OVER TIME HAS MADE ZIPRECRUITER A HOUSEHOLD NAME WITH ~80% AIDED BRAND AWARENESS hulu POD SAVE AMERICA HOWARD S STERN JOE THE ROGA ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. CNN FOX MIKE ROWE Spotify THE WAY I HEARD IT The Daily TNT YELLOWSTONE Y DUTTON RANCH tbs CNBC I H HISTORY Usa the BILL SIMMONS ADERS Marketing relationships with brands included here as of March 2023 HGTV bravo ESPA ARMCHAIR EXPERT ELVIS DURAN AND THE MORNING SHOW UFC Ⓒ Discovery CHANNEL' COMEDY MTV pandora® Based on our ZipRecruiter Brand Awareness Survey, 2023, an internal company-designed survey of 610 participants, which included (1) certain persons who had been involved in hiring processes and had used, or intend to use, online job posting websites within the preceding two years in connection with such hiring processes, (2) decision makers at hiring sites or systems, or influencers in the process of hiring candidates and (3) business owners, human resource managers, and non-human resources managers for U.S. based companies with up to 500 employees. The survey responses were used to measure brand health dimensions for us within the U.S. employer market and to explore how we benchmark against our competition. We designed the Brand Awareness Survey in accordance with what we believe are best practices for conducting a survey. Nevertheless, while we believe this survey is reliable, it involves a number of assumptions and limitations, and no independent sources have verified such survey. амс 9#10MULTIPLE REVENUE GROWTH PATHS ACROSS EACH EMPLOYER PRICING MODEL Flat-Rate Pricing (Subscription Plans | Daily, Monthly & Annual) C +1 Broad distribution across partner network Premium placements in email alerts and other ad products Additional job slots Job posting enhancements (to help ad stand out from the rest) Personalized outreach: invite to apply ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Performance-Based Pricing (Cost-per-click on job postings) a a O Land-and-expand: grow spend base by incorporating more of an employer's jobs into campaigns Pay more, get more: increase CPCs to get more and better job seeker traffic 10#11SOPHISTICATED BACK END ENSURES RIGHT UNIT ECONOMICS FOR EACH CUSTOMER ACROSS BOTH PRICING PLANS Flat-Rate Pricing Employers / Demand Performance-Based Pricing ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Customer Presentation $ per day Budget & Target CPC System Budget & Target CPC I I Similar margin structure between Flat-Rate and Performance-Based Pricing 11#12SIMPLE EMPLOYER JOURNEY 9:41 9:41 Monday, June 3 JOB SEARCH Found a job I think you'll like: Art Director 3m ago When a job is posted, Al invites the best job seekers in the ZipRecruiter marketplace to apply ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 8/35 candidates reviewed. Please rate each candidate in the list! David S. Creative Director at Signal Art Ltd. Senior Art Director at Pixel Lane Co. Digital Art Director at Pixel Lane Co. Sarah K. Lead Designer at DigiNova Designs Senior Graphic Designer at Orion Spaceways Graphic Designer at Nimblespace Lily C. Art Director at ESMB Design Art Director at BLN Global Senior Designer at BLN Global Erik V. Lead Designer at Environs Solutions Senior Graphic Designer at SMO Creative Junior Graphic Designer at SMO Creative Jean W. Graphic Designer at Live Inc. Graphic Designer at Rocket Startun Co → 9 s Applicants can be rated by the employer as they come in Drew S. Eric N Tara H. Lani L. Sarah K. Cole W. Lilly C. 3 Scott F. Chad T Daniel M. Al learns employer preferences and invites similar candidates to apply 12#13YOU CAN SEE THE IMPROVEMENT IN THE METRICS We delivered over 30 million Great Match candidates in - ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 2022 80% of companies receive a quality candidate within the first 24 hrs 80% 13#14PHIL, OUR AI-POWERED PERSONAL RECRUITER, LEADS JOB SEEKERS THROUGH THE HIRING JOURNEY ✪ Who is Phil? ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Meet Phil, Your Personal Recruiter Phil will be by your side during your job search to help you discover new opportunities and stand out to employers. Discover Jobs What is the minimum you want to make? $48,361 Back Yearly Desired Minimum Pay $109,530 Nurse Practitioner Salary Murrieta, CA Hourly $97,211 + $146,060 $109,530/yr Next 14#15SIMPLE JOB SEEKER JOURNEY MOBILE APPLY You're a Fair Match Pay Benefits Type EEO Warehouse Sorter Santa Monica, CA $18 Hourly Medical, 401K, Dental Full Time 1-Tap Apply D O MOBILE APPLY Administrative Assistant Santa Monica, CA ERO You're a Great Match!" Pay Benefits Type $18 Hourly Medical, 401K, Dental Full Time 1-Tap Apply ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. O Guidance on which jobs are a match CO t + Peter, I think you'll want this job Inbox x Phil @ ZipRecruiter <[email protected]> to peter Hi Peter, I have a job that I think might be a good fit for you. Check out the description and hit 1-Click Apply if you like what you see. Administrative Assistant - Tech Network Co - Santa Monica, CA An industry leading company, specializing in commercial Curated opportunities 10:13 Monday, August 27 ZIPRECRUITER JOB SEARCH Your Application Was Viewed! Administrative Assistant in Santa Monica, CA now Updates when the employer reads their application or gives them a rating 15#16"INVITE TO APPLY" CHANGES THE WAY THE WHOLE HIRING CATEGORY WORKS || Danielle Smith Recruiter, Broadway Designs ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. ZipRecruiter Top Job Seekers in Market For Designer at Broadway Designs in Los Angeles, CA Rachel Black Talented Designer with Passion! Los Angeles, CA Jenny Wilson Design lead and manager for 10 years Austin, TX Jacob Jones No detail is too small Venice, CA Kathryn Murphy Available for work now! Downtown LA, CA Resume Summary Sr. Designer at Design 44 Bachelor of Fine Arts, UCLA O Product Design Lead at Brooklyn Arts BS in Psychology at Pepperdine Graphic Designer Bachelor of Fine Arts, OTIS AIGA Certification Freelance Visual Designer BA, Oberlin College Invite to Apply 1111 Invite to Apply Invite to Apply Invite to Apply Invite to Apply 16#17JOB SEEKERS GO FROM SEARCHING TO GETTING RECRUITED ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Broadway Designs is Interested in You as a Designer º Broadway Designs is interested in you! Hi Rachel, I found your resume on ZipRecruiter and you look like a great fit! Please apply to my job below. Apply Now 17#18TREMENDOUS BRAND STRENGTH Substantial reduction in Sales & Marketing spend in response to COVID... Sales & Marketing Expense $ 79M Q1 2020 Pre-COVID ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. (65%) $ 28M Q2 2020 During COVID Note: Sales and Marketing expense and Revenue are GAAP ...but only a moderate decline in Revenue by comparison $ 113M Q1 2020 Pre-COVID Revenue (22%) $88M Q2 2020 During COVID 18#19RECRUITING IS A BIG CATEGORY IN THE U.S. ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. U.S. Employment & Recruiting Agencies and Staffing & Temp Market Online Recruitment Sites $17bn+ $280bn+ Source: Based on the following published reports: (i) IBISWorld Inc., Office Staffing & Temp Agencies in the US, Jan-2023, (ii) IBISWorld Inc., Employment & Recruiting Agencies in the US, Jan-2023, and (iii) IBISWorld Inc. Online Recruitment Sites, Feb-2023. Note: Represents 2023 estimated market size; $280bn+ figure represents summation of "Office Staffing & Temp Agencies in the US" market and "Employment & Recruiting Agencies in the US" market. 19#20ONLINE RECRUITING GROWING FASTER THAN THE CATEGORY OVERALL Online Recruiting Share % of Total Market ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Online Recruiting (2019-2028 CAGR): 7.7 % Rest of Market (2019-2028 CAGR): 1.1 % 5% 2019 6% 2024 8% 2028 Source: Based on the following published reports: (i) IBISWorld Inc., Office Staffing & Temp Agencies in the US, Jan-2023, (ii) IBISWorld Inc., Employment & Recruiting Agencies in the US, Jan-2023, and (iii) IBISWorld Inc., Online Recruitment Sites, Jan-2023. Note: All data is US only; Online Recruiting market based on IBISWorld "Online Recruitment Sites" market; Total Recruiting Market based on IBISWorld "Office Staffing & Temp Agencies in the US" + "Employment & Recruiting Agencies in the US." 20#21ZIPRECRUITER INCREASING MARKET SHARE OVER TIME ZipRecruiter Market Share % of Online Recruiting ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. ZipRecruiter (2019-2022 CAGR): 28.2 % Online Recruiting (2019-2022 CAGR): 9.4 % 3% 5% 2019 2022 21#22PENT UP LABOR SUPPLY 9+ million people are currently unemployed or underemployed in the U.S. 33+ million² Americans who change jobs each year ZipRecruiter 1: U.S. Bureau of Labor Statistics, Employment Situation, as of March 2023, released on 4/7/2023 2: U.S. Bureau of Labor Statistics, Employee Tenure in 2022, released on 9/22/2022 (24% of the ~140M American wage and salary workers have churned within a year)#23OUR GROWTH STRATEGIES Increasing the number of job seekers in our marketplace esiies Strengthening our artificial intelligence powered technology platform ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Increasing the number of employers in our marketplace $ Continuing to optimize performance- based pricing CX Building an enduring brand Expanding our global footprint 23#24OUR ZIPRECRUITER TEAM INDEPENDENT BOARD MEMBERS Brie Carere FedEx® EXECUTIVE TEAM Amy Garefis EVP, Chief People Officer SONY WEDBUSH Yvonne Hao H Pill Pack BainCapital Qasim Saifee Chief Operating Officer yahoo! Disney Openx ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. SCOPELY VIRTU FINANCIAL ebay Rent.com Cipora Herman Ryan Sakamoto EVP, Chief Legal Officer lan Siegel Co-Founder & CEO WEDBUSH Note: logos represent prior experience facebook McDermott Will & Emery stamps .com® FOURSQUARE Boris Shimanovsky EVP, Chief Technology Officer XAP factual. Citysearch Blake Irving GoDaddy YAHOO! David Travers President Disney rustic canyon Eric Liaw IVP Elliot Wilson EVP, Sales & Support SHERWIN WILLIAMS. Lovejoy U.S. AIR FORCE Aol. Emily McEvilly CONVERTRO Tim Yarbrough EVP, Chief Financial Officer OneTrust workday. Qualcomm ATHEROS 24#25STRONG REVENUE GROWTH AT SCALE $ 113 Q1'20 18% $ 88 $ 103 $ 114 Q2'20 Q3'20 Q4'20 (19)% (9)% 2% ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Quarterly Revenue $ 125 $ 183 11% $ 213 109% Total Revenue 1 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 107% $ 220 $ 227 93% 81% Total Revenue ($mm) Note: Total Revenue is GAAP $ 240 $ 227 Q2'22 Q3'22 31% 7% YOY Growth $ 210 Q4'22 (5)% $184 Q1'23 (19)% Annual Revenue $ 418 2020 (3)% $ 741 2021 77% $ 905 2022 22% 25#26KEY REVENUE DRIVER: SCALING EMPLOYER SIDE OF MARKETPLACE OVER TIME 101,671 Q1'19 110,445 Q2'19 112,655 Q3'19 102,541 Q4'19 ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 98,456 Q1'20 76,867 Q2'20 Quarterly Paid Employers 89,810 89,636 Q3'20 Q4'20 114,705 Q1'21 169,191 169,535 Q2¹21 Q3'21 147,081 Q4'21 150,233 Q1'22 156,537 Q2'22 135,703 Q3'22 108,296 105,948 Q4'22 Q1'23 26#27KEY REVENUE DRIVER: CONSISTENTLY DELIVERING INCREASING VALUE FOR EMPLOYERS OVER TIME Revenue Per Paid Employer Revenue per Paid Employer equals total Company revenue in a period divided by Paid Employers in the same period Paid Employers $942 Q1'19 $983 $1,000 1 1 Q4'19 101,671 Q2'19 Q3'19 $1,098 ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. $1,151 $1,140 $1,145 Q1'20 Q2'20 Q3'20 $1,276 Q4'20 +15% CAGR $1,093 $1,081 Q1'21 $1,254 Q2'21 $1,497 $1,513 $1,533 || Q3'21 Q4'21 Q1'22 Q2'22 $1,673 Q3'22 $1,944 || Q4'22 $1,734 Q1'23 110,445 112,655 102,541 98,456 76,867 89,810 89,636 114,705 169,191 169,535 147,081 150,233 156,537 135,703 108,296 105,948 27#28PROVEN ABILITY TO DEEPEN OUR ENGAGEMENT $1,400 $1,200 $1,000 $800 $600 $400 $200 $0 $508 $435 $378 $311 $275 $250 $235 Year 1 Monthly Revenue Per Paid Employer by Cohort Monthly Revenue per Paid Employer in Year 1 among our 2016 cohort has increased by nearly 5x at Year 7, with increases in each consecutive year <-2016 ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. $888 Year 2 -2017 $1,198 Year 3 2018 $1,223 Year 4 2019 $1,011 Year 5 2020 $990 2021 5x increase in Monthly Revenue per Paid Employer since year l for the 2016 cohort Year 6 $1,146 2022 Year 7 28#29DISCIPLINED FINANCIAL APPROACH $(6) Q1'20 (6)% $ 26 $ 27 Q2'20 Q3'20 Q4'20 29% $ 34 26% 30% ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Quarterly Adjusted EBITDA $ 20 $(2) Q1'21 Q2'21 16% (1)% $ 42 Q3'21 Adjusted EBITDA 20% $ 48 Q4'21 22% $ 37 Q1'22 16% Adjusted EBITDA ($mm) $ 45 $ 52 19% Q2'22 Q3'22 Q4'22 23% $ 51 % Margin 24% $ 35 Q1'23 19% Annual Adjusted EBITDA $80 2020 19% Q2'21 Adjusted EBITDA includes $31.9M of direct listing related expenses See Appendix below for additional information regarding non-GAAP measures used in this presentation and a reconciliation of GAAP to non-GAAP measures $ 108 2021 15% $ 185 2022 20% 29#30W THANK YOU#31W APPENDIX#32Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures RECONCILIATION OF GAAP NET INCOME (LOSS) TO ADJUSTED EBITDA (in thousands, except Adjusted EBITDA margin data) GAAP net income (loss) Stock-based compensation Depreciation and amortization Interest expense Other (income) expense, net Income tax expense (benefit) Adjusted EBITDA Adjusted EBITDA margin Q1'20 ($11,082) 1,958 2,434 Q2'20 $21,323 1,346 2,607 279 367 (138) (207) 167 165 ($6,382) $25,601 -6% 29% ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. Q3'20 $23,106 1,256 2,303 179 (378) 187 $26,653 26% Q4'20 $52,701 1,192 2,605 212 (219) (22,230) $34,261 30% FY 2020 $86,048 5,752 9,949 1,037 (942) (21,711) $80,133 19% Q1'21 $13,398 1,226 2,302 209 (386) 3,245 $19,994 16% Q2¹21 Q4'21 Q3'21 ($52,847) $22,060 $20,989 64,366 2,233 22,033 2,464 221 154 266 181 (15,917) ($1,718) -1% (4,467) $42,465 20% FY2021 $3,600 19,633 107,258 2,464 9,463 220 916 (32) (12,876) $108,329 15% 19 4,263 $47,588 22% Q1'22 Q2'22 Q3'22 Q4'22 FY2022 Q1'23 $61,494 $5,011 20,494 2,485 6,285 25 (503) $37,203 $8,417 $13,110 $20,556 $19,411 17.660 19,324 19,478 76,956 21,571 2,637 2,867 2,693 10,682 2,731 7,511 7,361 7,341 28,498 7,341 (36) (321) (5,022) (5,354) (5,022) 4,512 1,875 6,706 12,590 3,630 $45,394 $51,662 $50,607 $184,866 $35,262 19% 23% 24% 20% 19% 16% 32#33Key Operating Metrics and Non-GAAP Financial Measures This presentation includes certain key operating metrics, including Quarterly Paid Employers and Revenue per Paid Employer, and non-GAAP financial measures, including Adjusted EBITDA and Adjusted EBITDA margin. We define Paid Employers as any employer(s) (or entities acting on behalf of an employer) on a paying subscription plan or performance marketing campaign for at least one day. Paid Employer(s) excludes employers from our Job Distribution Partners or other indirect channels, employers who are not actively searching for candidates, but otherwise have access to previously posted jobs, and employers on free trial. Job Distribution Partners are defined as third-party sites who have a relationship with us and advertise jobs from our marketplace. Quarterly Paid Employers means, with respect to any fiscal quarter, the count of Paid Employers during such fiscal quarter. Revenue per Paid Employer is the total company revenue in a particular period divided by the count of Quarterly Paid Employers in the same period. We define Adjusted EBITDA as our net income (loss) before interest expense, other (income) expense, net, income tax expense (benefit) and depreciation and amortization, adjusted to eliminate stock-based compensation expense. Adjusted EBITDA margin represents Adjusted EBITDA as a percentage of revenue for the same period. Management and our board of directors use these key operating metrics and non-GAAP financial measures as supplemental measures of our performance because they assist us in comparing our operating performance on a consistent basis, as they remove the impact of some items not directly resulting from our core operations. We also use these key operating metrics and non-GAAP financial measures for planning purposes, including the preparation of our internal annual operating budget and financial projections, to evaluate the performance and effectiveness of our strategic initiatives and to evaluate our capacity for capital expenditures to expand our business. Adjusted EBITDA and Adjusted EBITDA margin should not be considered in isolation, as an alternative to, or superior to net income (loss), revenue, cash flows or other measures derived in accordance with GAAP. These non-GAAP measures are frequently used by analysts, investors and other interested parties to evaluate companies in our industry. Management believes that the presentation of non-GAAP financial measures is an appropriate measure of operating performance because they eliminate the impact of some expenses that do not relate directly to the performance of our underlying business. These non-GAAP financial measures should not be construed as an inference that our future results will be unaffected by unusual or other items. Additionally, Adjusted EBITDA and Adjusted EBITDA margin are not intended to be a measure of free cash flow for management's discretionary use, as they do not reflect our tax payments and certain other cash costs that may recur in the future, including, among other things, cash requirements for costs to replace assets being depreciated and amortized. Management compensates for these limitations by relying on our GAAP results in addition to using Adjusted EBITDA and Adjusted EBITDA margin as supplemental measures of our performance. Our measures of Adjusted EBITDA and Adjusted EBITDA margin used herein are not necessarily comparable to similarly titled captions of other companies due to different methods of calculation. See the tables above regarding reconciliations of these non-GAAP financial measures to the most directly comparable GAAP measures. ZipRecruiter Copyright © 2023 ZipRecruiter, Inc. All Rights Reserved. 33

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