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Investor Presentaiton

Operating expenses -4% Bank of Ireland 2021 Interim Results - Debt Investor Presentation €872m Cost Movement (€23m) (€12m) €837m €35m reduction in costs reflects • Broad-based cost reduction while we continue to invest in our business - Staff costs -6% Depreciation charge -14% Absorbed wage inflation and higher pension costs of €11m H1 20 Net cost reduction Non-recurrence of COVID-19 costs H1 21 • Non-core items €69m charge for severance, property, UK and other restructuring H1 2020 Non-core items (€m) H1 2021 (€m) Cost of restructuring programme (27) (69) • Impairment on internally generated (136) computer software Customer redress charges (7) (5) Transformation investment in H1 2021 €149m split across income statement (€21m / 14%) balance sheet (€54m / 36%) Investment return on treasury stock held - 17 (6) non-core items (€74m / 50%) for policyholders Gross-up for policyholder tax position in (4) 15 Wealth and Insurance Other 4 6 Total non-core items (153) (59) Bank of Ireland 17
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