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NPE ratio increase to 5.8% 6.3% 4.4% €5.0bn €3.5bn NPE movements €0.5bn €0.6bn 5.8% • €4.6bn Dec 18 Dec 19 Inflows Definition of Default Jun 20 Mortgages (ROI) Non-property SME ⚫ NPE ratio NPEs by portfolio €1.5bn €1.6bn €0.9bn and corporate €1.1bn Property and €0.6bn construction €1.1bn Mortgages (UK) €0.5bn €0.6bn Consumer €0.1bn (ROI & UK) €0.1bn Dec 19 Jun 20 1 See slide 45 Bank of Ireland 2020 Interim Results Non-performing exposures • • NPE ratio increased by 140bps to 5.8% €0.6bn inflows primarily from credit migration in Non-property SME and corporate, and Property and construction portfolios Implementation of new Definition of Default regulatory framework increased NPEs by €0.5bn No NPE transactions completed in H1 2020 due to market conditions Group NPE coverage ratio increased by 10% to 47% at Jun 2020 Jun 20 Coverage Ratio . 29% 73% 42% 21% Outlook Proven track record of working with customers to implement sustainable solutions; significantly below industry average for arrears management¹ NPE transactions dependent on market conditions 29 29 Bank of Ireland

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