2Q 2022 INVESTOR PRESENTATION
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
Digital
Fast
مصرف الإنماء
alinma bank
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
2Q 2022
Achievements
■ UX Lab was introduced as a best-in-class enabler to
empower UX driven approach
Digital team co-located to a dedicated digital floor
to support all digital activities for seamless working
and enhanced collaborative environment
Completed 2 additional RPAS
■ Reduced turnaround time on Personal Finance by
40% and by 22% for Home Finance YTD
■ For corporate banking, established an excellence
team to enhance the efficiency and productivity of
business processes
☐
2022
Initiatives In-Progress
Driving Agile delivery of IT projects
Digital team being expanded with requisite
skills
Improving new digital app under alpha release
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■ Continuous improvement in turn-around
time for retail customers
Convenient
Enhance customer convenience
and experience
■ Musawama for services & retail sectors launched
Mortgage -introduced flexible instalment facility
and Sakani platform to avail digital mortgage
■ Launched PoS with OTP for corporate customers
■ Client relationship models for Private and
Affluent customers being improved
■ Enhance ecosystems programs for customer
convenience
Total
2Q 2022 INVESTOR PRESENTATION
74 Initiatives*
*1 new initiative added in 2Q 2022
30/74 Initiatives Completed
39/74 Initiatives In Progress
41%
53%
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