Investor Presentaiton

Large and growing market opportunity $20B Market for AI Knowledge for Service Customer Service Market 17 Million CC Agents = $5B Conversational Self Service = = $5B Enterprise Service Market 100 Million Employees = $10B $10k/agent/year saving with a $300/agent/year eGain investment $5/contact saving with a $0.10/contact eGain investment $ık/employee/year saving with a $100/employee/year eGain investment Slide 5

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