Investor Presentaiton
Slide No. 20
3.3. Multi-Agency Collaboration Problems
Beyond Cultural and Physical Constraints
Types
Organization
Communication
Information/Knowledge
Management
Situation Awareness
Equipment
Cultural Issues
Challenges
Clear and effective leadership: Competent Incident Commander
Adequate multi-agency response procedure: Smart Incident Command System
Clear and reasonable role and responsibility of each agency
Clear coordination principle of conflicting goals
Clear common communication structure
Communication of accurate, consistent, and complete information
Communication with an appropriate interval
Adequate knowledge/information management
Clear common operational picture
Entire membership of coordinating agency
Adequate common situation awareness
Adequate understanding of each agency's role, capability, and resources
Adequate and compatible communications technology
Common level of sophisticated equipment
Compatible procedures
Adequate understanding of each agency's organizational culture
Training
Sufficient multi-agency training exercise
Each agency's working experience with other agencies
Source: the author's modification and rearrangement of a table in the article of Paul Salmon et al., “Coordination during
Multi-agency Emergency Response: Issues and Solutions,” Disaster Prevention and Management, Vol. 20, No. 2 (April
2011).
Jun KURIHARA, Canon Institute for Global Studies (CIGS)View entire presentation