Santander Financial Performance

Strong business performance and healthy asset quality boosted profitability (•) Financial System System loan growth accelerated +9.3% YoY driven by individuals and corporate loans Positive performance in consumer loans as economic activity recovers Total system deposits (+10.4%) continue to expand year-on-year and total deposits growth driven by demand (+10.8% YoY) and time (+9.4%) deposits Strategy & Business ▸ Continued focus on loyalty and digitalization to improve customer experience ▸ Well positioned with strong capital and liquidity levels ▸ Making progress to become ESG reference bank in Mexico Loan growth boosted by individuals and commercial loans with sustained market share gains in mortgages and auto loans ▸ Sustained improvement in our funding mix towards demand deposits, reflecting the success of our loyalty and customer acquisition strategies OD Results Total income YoY performance underpinned by customer revenue Costs increased YoY affected by digitalization investments and the insourcing of employees LLPs dropped 23% YoY due to the positive portfolio performance with healthy asset quality. Cost of risk decreased 69bps ▸ Outstanding results driven by customer revenue and lower LLPs led to improved profitability Santander 22

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