BankDhofar Business and Financial Overview
5
Business Segments
Retail Banking Group
Provides banking services to over
307,000 individual customers as of
31st December 2022
Network of 83 branches (including 16
Islamic branches), 157 ATMs, 78
CCDMS1, 22 FFMs2 and 4 MFKs³)
➤ Wide range of products and services
tailored to retail customers needs,
including deposits, lending, education
loans, debit and credit cards, priority
banking, Hawa ladies banking, Youth
and Student Banking, savings products
and bancassurance
➤ In addition to branch and ATM
expansion the Bank is actively
strengthening
its
retail customer
experience by strongly promoting
traditional branch
alternatives to the
network including internet banking,
mobile banking,
FFMs
ATMs, CCDMs and
Wholesale Government & Investment
Corporate Banking
Solid client base with
corporate banking products
and services provided to
approximately 23,000
corporate/SME customers
as of 31st December 2022
The Corporate Banking
department provides
services and products
tailored to attract large
corporate customers and
growing corporates in
Oman and includes project
finance and syndication for
infrastructure projects
The Bank's corporate
customer base is spread
out across a wide range of
industries which include
trading, manufacturing,
services and contracting
Government and Investment
Banking
Government Banking (GB)
Department is one of the key
business units within the Bank,
mainly focused on mobilization
of deposits (liability products)
from both Government and
Quasi Government institutions.
The Bank is strengthening its
investment banking activities
and recently established a
propriety
department.
investment
The horizon of services will be
also expended to provide
assets management, private
banking and corporate advisory
services.
Treasury & Financial Institutions (FI)
The Treasury & FI department
manages the funding and liquidity
requirements of the Bank. The
department also manages the interest
rate risk, exchange rate risk, market
risk and liquidity risk to which the Bank
is exposed to.
➤ The operations of the Treasury & FI
department are arranged by the
following desks: Foreign Exchange and
Derivatives Sales, Money Market and
Interbank.
The
Bank is also engaged in
commodity trading for its customers as
per the CBO guidelines.
In
Islamic Banking (Maisarah)
بنك ظفار
BankDhofar
2013, the Bank launched
Maisarah, under which offers retail,
corporate, treasury and investment
banking Shari'ah-compliant financial
services and products to its
customers
All activities conducted by Maisarah
are independent and separate from
the Bank's conventional banking
operations. To date, the Bank has
established an Islamic finance
banking team at its head office and
has opened 16 dedicated Islamic
banking branches (which are
exclusively available to its Islamic
banking customers)
Maisarah named Best Islamic Bank
in Oman in 2019 (by Middle East
Banking Awards, EMEA Finance)
Dec-22-Treasury & FI OMR mn
% of
Total
% of
Dec-22-Islamic Banking OMR mn
Total
12.025
35%
Net Profit
8.933
26%
Net Profit
7.091
21%
65.475
46%
Operating Income
13.433
9%
Operating Income
23.033
16%
13
Dec-22 Retail
OMR mn
% of
Total
Dec-22- Wholesale, Government &
Investment
OMR mn % of Total
Net Profit
6.124
18%
Net Profit
Operating Income
41.211
29%
Operating IncomeView entire presentation