Investor Presentaiton
AGING PROGRAMS AND PLAN FOCUS AREAS
VIRGINIA AREA 1 - OTHER PROGRAMS AND INITIATIVES
GrandDriver
Medicaid
Managed Care
Advocates
An initiative of DARS funded by a National Highway Traffic Safety Administration grant
through the Virginia Department of Motor Vehicles (DMV), Virginia Grand Driver is an
educational resource designed to provide Virginians with information and resources
about staying safe and mobile on the road as they age. Grand Driver offers free to low-
cost driver assessments for mature drivers at seven testing centers across Virginia.
GrandDriver:
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Gives senior Virginians and their families suggestions to improve driving skills and
provides resources that will help mature drivers compensate for age-related
changes so they can stay on the road as safely as possible, for as long as possible;
Encourages everyone to plan ahead for safe mobility before his or her driving ces-
sation; and
Offers suggestions for alternative forms of transportation to help senior Virginians
In Virginia, the Office of the State LTC Ombudsman also receives state funding to en-
sure that individuals receiving LTSS under Medicaid Managed Care (CCC Plus) have
access to person-centered assistance to better understand and exercise their rights
and resolve problems with care and services regardless of setting.
Medicaid Managed Care Advocates:
• Provide assistance in understanding beneficiary rights, responsibilities and bene-
fits under CCC Plus;
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Help beneficiaries resolve problems with their CCC Plus health plans or services;
Assist beneficiaries to access covered benefits, care and services, and address
quality issues;
Serve as a resource for beneficiaries and family caregivers; and
Identify problems and provide recommendations for quality improvement.
In FFY 2018, Managed Care Advocates (consisting of 4 staff) served a total of 1,434
beneficiaries. Of those served, advocates provided 566 beneficiaries with education
and navigational assistance, and assisted 868 beneficiaries to resolve problems with
care and services.
FFY 2018
1,434
Managed Care Advocates' beneficiaries
46
MCA staff
ABC
Education
Care/Services
566 868View entire presentation