Q1 2020 IMS Presentation

2020 outlook Profitability Bank of Ireland Q1 2020 IMS Presentation COVID-19 is having a material impact on 2020 results: - Lower business activity impacting gross lending volumes, 2020 new lending could be between 50% - 70% of 2019 volumes (€16.5bn) NIM to decline reflecting low interest rate environment and growth in liquid assets Business income expected to be 30% - 40% lower due to reduced economic activity Macroeconomic outlook remains uncertain with expected increased impairment loan loss experience over the course of 2020 2020 costs expected to be lower than 2019, in line with previous guidance Asset Quality Mortgage portfolios 56% of Group loan book; average LTV of 60% >80% of the Group loan book is secured Strong track record on credit risk management; lowest NPE ratio of any Irish bank • • Capital • Strong capital position; Q1 CET1 ratio 13.5% (regulatory 14.4%) Flexibility of easing of capital buffers is a helpful contingency In a range of scenarios, fully loaded CET1 ratio would remain above our previous minimum CET1 regulatory capital requirement of 11.45% No dividend deduction in Q1, aligned to ECB recommendations Bank of Ireland 17

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