ESG Strategy and Digital Transformation slide image

ESG Strategy and Digital Transformation

Diversified Leading Financial and Technology hub in Cyprus . Leading full-service Bank 39% market share in loans and 35% in deposits c.655k private individuals customers (~3/4 of population) . Profitable life and non-life insurance business Market leader in Life insurance Strong player in Non Life business • • Strong Technology hub 336K active digital users¹; 89% digital transactions2 75% shareholder in largest payment processing company Launch of Ecosystem to drive the digital economy, leveraging on digital capabilities and market footprint BOCH strengths 1) Active users of mobile and internet banking 2) This is the ratio of the number of digital transactions performed by individuals and legal entity customers to the total number of transactions. Transactions include deposits, withdrawals, internal and external transfers. Digital channels include mobile, browser and ATMs. Digital transactions have been adjusted to include Payroll & Group Transfers performed through 1Bank at transaction level 31
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