Competing as a Strong and Independent Portuguese Bank slide image

Competing as a Strong and Independent Portuguese Bank

3 Stable YoY operating costs reflecting the continued optimisation and simplification of the organisation and its processes,... -223 Consolidated Operating Costs (%; €mn) Employees per area 4,362 4,193 4,139 (#) +0.3% Other areas 1,941 1,884 1,880 +2.8% on a recurring basis 305.7 314.2 Commercial 2,421 2,309 2,259 D&A 25.0 29.4 Units +18.0% Sep-21 Dec-21 Sep-22 G&A 105.3 115.0 +9.3% Number of branches -34 Staff -3.3% Cost 175.5 169.8 9M21 Cost to Income1 48% 9M22 51% 49% on a recurring basis International 334 311 300 1 1 Domestic 333 310 299 Sep-21 Dec-21 Sep-22 … the reduction of staff costs, and the investment done in the business and new distribution model. On a recurring basis, operating costs increased by 0.3% (to €306.5mn). novobanco (1) Defined as Operating Cost divided by Commercial Banking Income; Commercial Banking Income being equal to Net Interest Margin plus Fees and Commissions 29 29
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