Our Digital Consumer Bank Pitch

Corporate governance and internal control Best practices on robust governance are channelled to all subsidiaries Group-subsidiary governance model Group Board of Directors Subsidiary B Group Executive Chairman¹ Subsidiary A A Board of Directors A The Group-subsidiary governance model enhances control and oversight through: Presence of Grupo Santander in the subsidiaries' Boards of Directors establishing guidelines for board structure, dynamics and effectiveness Group CEO² B CEO/ Country Head B Regional Heads³ Reporting of the CEO / Country Heads to the Group CEO/ Regional Heads and Group Executive Committee Control, management and business functions • Compliance Audit • Risk • Control, management and business functions C Interaction between the Group's and the subsidiaries' control, management and business functions Compliance ⚫ Audit • • ⚫ Finance ⚫ Financial Control/ Accounting . Others4 • Risk • ⚫ Finance • Financial Control / Accounting ⚫ Others4 The Group's Appointment and suitability assessment procedure is a key element of Governance Santander (1) First executive (2) Second executive (3) Europe, North America and South America, reporting to Group CEO (4) Technology & Operations, Human Resources, General Secretariat, Marketing, Communications, Strategy, Santander Corporate & Investment Banking, Wealth Management & Insurance, Digital & Innovation and Global Platforms 47

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