Our Digital Consumer Bank Pitch
2020 Highlights
Branches
1,373
MA Employees
22,246
Mexico
Santander México, one of the leading financial group in the country,
focused on commercial transformation and innovation
Strategic priorities
To become the leading bank in terms
of customer experience, leveraging
new tools and process improvement
Loyal customers (mn)
3.6
2 Digital customers (mn)
5.0
Maintain strong growth rates in loyal
customers, as well as increase
presence in high-potential businesses
Hipoteca
SUPER
EMPRESAS
EXPANSION
2020
ТЭР
companies.
FREE
Customer loans (EUR bn)
30
Customer funds (EUR bn)
41
Strengthen our corporate business
to maintain our position as market
leaders in value-added products
Underlying attributable profit (EUR mn) 762
Underlying ROTE
14%
Contribution to Group's profit
11%
Accelerate technological
transformation and digitalization, by
increasing our capabilities to improve
the operating model, IT performance
and information security
Best Bank for
Financial Inclusion
tuiio®
FINANZAS DE TÚ A TÚ
FR
FR
VISA
Santander Plus
SuperNET SuperMóvil Súper Wallet
Santander Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
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