Investor Presentaiton

GRI STANDARDS CONTENTS MATERIAL TOPIC: HEALTH PROMOTION AND DISEASE PREVENTION Explanation of the material topic and its Boundary PAGE/URL 103-1 19 GRI-103 Management Approach 2016 103-2 103-3 The management approach and its components Evaluation of the management approach 144 144 Health promotion and disease prevention actions in the year 144 MATERIAL TOPIC: SOCIAL RESPONSIBILITY 103-1 Explanation of the material topic and its Boundary GRI-103 Management Approach 2016 103-2 103-3 The management approach and its components Evaluation of the management approach Sponsorships (Values and Projects) COVID projects MATERIAL TOPIC: PATIENT EXPERIENCE Explanation of the material topic and its Boundary 19 169 169 172 163 103-1 GRI-103 Management Approach 2016 103-2 103-3 The management approach and its components Evaluation of the management approach Customer satisfaction index Quality Indicators 215 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 19 107 107 151 107 GRI CONTENT INDEX OMISSIONS 216

View entire presentation