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Investor Presentaiton

Group Financial Results for the nine months ended 30 September 2020 2 Revenue Growth: Profitable Insurance business with further opportunities to grow EuroLife KOINO WKYПPI ENK Key operational shifts and growth targets Widen target market by offering more basic and appealing products/services to extend customer base Market leader1 in Life insurance 34% -26% 24% 22% 20% Market share (Life & Health regular) ☐ • New distribution philosophy through enhanced agency force to accelerate new business . Leverage on Bank's strong franchise and customer base Improve cost efficiency through digitalisation capabilities 13% contribution to non interest income 1) As at 31 December 2019 2) Total regular income includes Yearly Renewable Gross Written premiums and occupational pension contributions Bank of Cyprus Holdings Eurolife Peer 2 Peer 3 Other market players Medium- term target Sustainable healthy profitability > PBT € mn aiming to further grow capturing fair share based on bank base Total regular income growth² € mn 14 13 120 11 104 111 >35% 9M2018 9M2019 9M2020 FY2017 FY2018 FY2019 Medium- term target 39
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